22 Commits
Author SHA1 Message Date
e919a2cef5 feat: add contact filter for conversations (#14629)
# Pull Request Template

## Description

Adds a Contact condition to the conversation advanced filter so agents
can search for an existing contact and filter conversations by
`conversations.contact_id`.

Fixes
[CW-7239](https://linear.app/chatwoot/issue/CW-7239/contact-filter-for-conversations)

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

- `eval "$(rbenv init -)" && bundle exec rspec
spec/services/conversations/filter_service_spec.rb`
- `pnpm exec vitest --no-watch --no-cache --no-coverage --logHeapUsage
app/javascript/dashboard/components-next/filter/helper/filterHelper.spec.js
app/javascript/dashboard/store/modules/conversations/helpers/specs/filterHelpers.spec.js
app/javascript/dashboard/helper/specs/customViewsHelper.spec.js
app/javascript/dashboard/helper/specs/filterQueryGenerator.spec.js`
- `pnpm eslint`
- `eval "$(rbenv init -)" && bundle exec rubocop
spec/services/conversations/filter_service_spec.rb`

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2026-06-08 16:00:17 +05:30
16b8693e1b fix: standardize contact company field on company_name (#14099)
Standardizes the contact company import/filter/automation contract on
`company_name`.

Closes #14096
Revives #9907

## Why

Contact company is read across the current CRM/contact UI from
`additional_attributes['company_name']`, but CSV import and a few
backend filter/automation paths still used the older `company` key. That
meant imported company values could be saved in a place the dashboard,
sorting, filters, and automation conditions did not consistently read
from.

Based on the production data check, the legacy `company` automation
configuration is effectively dead: the affected account did not have
contacts populated with `additional_attributes['company']`. So this PR
intentionally avoids adding long-term fallback behavior and uses
`company_name` as the single key going forward.

## What changed

- Contact CSV import now writes only `company_name` into
`additional_attributes['company_name']`.
- The example contact import CSV now uses the `company_name` header.
- Contact company sorting/filter config now uses `company_name`.
- Automation condition config now uses `company_name`.
- Existing standard automation conditions with `attribute_key:
'company'` are migrated to `company_name`.
- Existing saved contact filters with standard `attribute_key:
'company'` are migrated to `company_name`.
- Custom attributes named `company` are preserved and are not rewritten
by the migration.

## How to test

- Import a contact CSV with a `company_name` column and confirm the
Contact Company field is populated.
- Sort contacts by Company and confirm imported contacts are ordered
correctly.
- Create/edit an automation with Company as a condition and confirm it
saves with `company_name`.
- Verify existing saved contact filters and automation rules using the
old standard `company` key are migrated to `company_name`.

---------

Co-authored-by: Claude <noreply@anthropic.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-04-27 18:43:26 +05:30
Sojan JoseandGitHub 45b6ea6b3f feat: add automation condition to filter private notes (#12102)
## Summary

Adds a new automation condition to filter private notes.

This allows automation rules to explicitly include or exclude private
notes instead of relying on implicit behavior.

Fixes: #11208 

## Preview



https://github.com/user-attachments/assets/c40f6910-7bbf-4e59-aae5-ad408602927a
2026-04-13 10:40:46 +05:30
Shivam MishraandGitHub 7b51939f07 fix: country_code should be checked against the contact (#13186) 2026-01-13 14:47:27 +05:30
PranavandGitHub e3020fbe2c fix: Use case sensitive filter for phone_numbers (#12470)
The contact filter APIs were timing out due to the case‑insensitive
filter. There is no index for lower case phone numbers, so it would
perform a table scan, potentially examining 8 million records or more at
a time.

This change should fix the issue. 
I am changing the filter to use direct comparison without lower‑case.

**Previous:**
```sql
SELECT contacts.*
FROM contacts
WHERE contacts.account_id = $1
  AND (
    LOWER(contacts.phone_number) = '<number>'
    OR LOWER(contacts.phone_number) = '<other-number>'
  )
ORDER BY contacts.created_at DESC NULLS LAST
LIMIT $2
OFFSET $3
```

**Updated:**
```sql
SELECT contacts.*
FROM contacts
WHERE contacts.account_id = $1
  AND (
    contacts.phone_number = '<number>'
    OR contacts.phone_number = '<other-number>'
  )
ORDER BY contacts.created_at DESC NULLS LAST
LIMIT $2
OFFSET $3
```

Fixes:
https://linear.app/chatwoot/issue/CW-5582/contact-filter-timing-out
2025-09-19 12:39:17 +05:30
Shivam MishraandGitHub 2397f817fb fix: add priority in filter keys [CW-3177] (#9179)
* fix: ConditionValidationService fails on conversation priority

* fix: custom attribute clash in spec
2024-04-05 10:03:48 +05:30
Sojan JoseandGitHub 1303469087 feat: Ability filter blocked contacts (#9048)
- This PR introduces the ability to filter blocked contacts from the contacts filter UI
2024-03-20 18:11:50 +05:30
f78f278e2f fix: Update validations for filter service (#8239)
- Refactor filter service for better readability and maintenance
- Add validations for the following:
   - If an invalid attribute is passed, a custom exception InvalidAttribute will be thrown.
   - If an invalid operator is passed, a custom exception InvalidOperator will be thrown.
   - If an invalid value (currently checking only null check), a custom exception InvalidValue will be thrown.

Fixes: https://linear.app/chatwoot/issue/CW-2702/activerecordstatementinvalid-pginvalidtextrepresentation-error-invalid
Fixes: https://linear.app/chatwoot/issue/CW-2703/activerecordstatementinvalid-pginvaliddatetimeformat-error-invalid
Fixes:  https://linear.app/chatwoot/issue/CW-2700/activerecordstatementinvalid-pgsyntaxerror-error-syntax-error-at-or


Co-authored-by: Sojan <sojan@pepalo.com>
2024-03-20 16:29:36 +05:30
Shivam MishraandGitHub 1dc66db516 fix: SQL error when rules with missing attributes is triggered (#8673) 2024-01-22 16:09:34 +05:30
Tejaswini ChileandGitHub 6a0ca35de4 Feat: detect language of the message content (#6660) 2023-04-04 08:57:27 +05:30
Tejaswini ChileandGitHub d1ac33e98c feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini ChileandGitHub b76fda53a2 fix: Email subject automation issue (#6533) 2023-02-27 18:33:11 +05:30
Tejaswini ChileandGitHub 747ce9c80f fix: Update automation to use case-insensitive filter (#5302) 2022-08-22 10:16:50 +05:30
Tejaswini ChileandGitHub 3158966241 Feat: automation rule based on contact conditions (#4230) 2022-03-29 17:29:34 +05:30
Tejaswini ChileandGitHub a7987d4d1c feat: Add date custom filter (#3892) 2022-02-04 13:14:20 +05:30
Tejaswini ChileandGitHub a7c947aeae feat: Clone and update automation rules (#3782)
- endpoints to clone and update automation rules

fixes: #3740
2022-01-20 15:30:21 -08:00
Tejaswini ChileandGitHub 7df68c6388 Feat: Automations Actions (#3564) 2022-01-13 11:21:06 +05:30
d7cfe6858e feat: Add advanced contact filters (#3471)
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2021-12-02 19:12:44 -08:00
Tejaswini ChileandGitHub 11cd7fd6c5 Feat: Added support changes for contact filters (#3435) 2021-11-23 16:36:44 +05:30
Tejaswini ChileandGitHub 564fa5f392 feat: Update custom filter for present/not_present operator (#3361) 2021-11-12 11:30:39 +05:30
Tejaswini ChileandGitHub 372bd75028 feat: Add filter APIs for Contacts and Conversations (#3264) 2021-11-01 12:27:04 +04:00
Tejaswini ChileandGitHub 658a511b88 feat: Conversation and contact endpoint (#3198) 2021-10-20 18:14:56 +05:30