10 Commits
Author SHA1 Message Date
e919a2cef5 feat: add contact filter for conversations (#14629)
# Pull Request Template

## Description

Adds a Contact condition to the conversation advanced filter so agents
can search for an existing contact and filter conversations by
`conversations.contact_id`.

Fixes
[CW-7239](https://linear.app/chatwoot/issue/CW-7239/contact-filter-for-conversations)

## Type of change

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

- `eval "$(rbenv init -)" && bundle exec rspec
spec/services/conversations/filter_service_spec.rb`
- `pnpm exec vitest --no-watch --no-cache --no-coverage --logHeapUsage
app/javascript/dashboard/components-next/filter/helper/filterHelper.spec.js
app/javascript/dashboard/store/modules/conversations/helpers/specs/filterHelpers.spec.js
app/javascript/dashboard/helper/specs/customViewsHelper.spec.js
app/javascript/dashboard/helper/specs/filterQueryGenerator.spec.js`
- `pnpm eslint`
- `eval "$(rbenv init -)" && bundle exec rubocop
spec/services/conversations/filter_service_spec.rb`

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2026-06-08 16:00:17 +05:30
Sivin VargheseandGitHub 7c7d67fd06 fix: show all matches when filtering by multiple labels (#14303) 2026-04-29 14:15:37 +05:30
b96bf41234 chore: Enable Participating tab for conversations (#11714)
## Summary

This PR enables the **Participating** conversation view in the main
sidebar and keeps the behavior aligned with existing conversation views.

## What changed

- Added **Participating** under Conversations in the new sidebar.
- Added a guard in conversation realtime `addConversation` flow so
generic `conversation.created` events are not injected while the user is
on Participating view.
- Added participating route mapping in conversation-list redirect helper
so list redirects resolve correctly to `/participating/conversations`.

## Scope notes

- Kept changes minimal and consistent with current `develop` behavior.
- No additional update-event filtering was added beyond what existing
views already do.

---------


Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2026-04-15 17:03:39 +05:30
Shivam MishraandGitHub 6829328182 fix(filters): correct null matching logic [CW-5741] (#12627)
This PR fixes a bug came from assuming the old null check only mattered
for the `is_not_present` filter.

The fix keeps `not_equal_to` working but lets each operator decide what
to do with `null`. Presence filters look at a shared `isNullish` flag,
text filters still rely on `contains`, and date filters skip
conversations with no timestamp. The new spec covers the null-assignee
scenario for both `equal_to` and `not_equal_to` so we don’t miss this
again.
2025-10-09 18:19:20 +05:30
699731d351 fix: display_id to id mapping not handled (#12426)
The frontend filtering didn't handle the `id` to `display_id` mapping of
conversations. This PR fixes it

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-09-12 17:46:27 +05:30
4ebfae8b44 fix: date filter breaking in custom view (#12132)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-08-08 17:56:49 +05:30
Shivam MishraandGitHub 27bce50210 fix: Incorrect date parsing in matchesFilter (#11679)
The `matchesFilter` is a utility that checks the incoming payload
against a filter and returns `true` or `false`.
For the `greater_than` and `less_than` filter specifically, the date
parsing would fail when the timestamp was a 10 digit number.

This PR solves this by adding a `coerceToDate` method that tries to
parse the given value to a Date object as correctly as possible before
comparing.

Ref: https://github.com/chatwoot/utils/pull/53
2025-06-05 19:38:56 -05:00
50efd28d16 feat: Add support for frontend filtering of conversations (#11111)
This pull request includes significant changes to the filtering logic
for conversations in the frontend, here's a summary of the changes

This includes adding a `matchesFilters` method that evaluates a
conversation against the applied filters. It does so by first evaluating
all the conditions, and later converting the results into a JSONLogic
object that can be evaluated according to Postgres operator precedence

### Alignment Specs

To ensure the frontend and backend implementations always align, we've
added tests on both sides with same cases, for anyone fixing any
regressions found in the frontend implementation, they need to ensure
the existing tests always pass.

Test Case | JavaScript Spec | Ruby Spec | Match?
-- | -- | -- | --
**A AND B OR C** | Present | Present | Yes
Matches when all conditions are true | Present | Present | Yes
Matches when first condition is false but third is true | Present |
Present | Yes
Matches when first and second conditions are false but third is true |
Present | Present | Yes
Does not match when all conditions are false | Present | Present | Yes
**A OR B AND C** | Present | Present | Yes
Matches when first condition is true | Present | Present | Yes
Matches when second and third conditions are true | Present | Present |
Yes
**A AND B OR C AND D** | Present | Present | Yes
Matches when first two conditions are true | Present | Present | Yes
Matches when last two conditions are true | Present | Present | Yes
**Mixed Operators (A AND (B OR C) AND D)** | Present | Present | Yes
Matches when all conditions in the chain are true | Present | Present |
Yes
Does not match when the last condition is false | Present | Present |
Yes

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2025-03-24 19:39:04 -07:00
Sai WarangandGitHub fc6a22b072 fix:Avoid adding all new conversations when on a custom view (#8905) 2024-02-12 07:10:53 -08:00
Pranav Raj SandGitHub 2be71e73dc feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30