Aswin Dev P.S and GitHub
d9b102cff0
feat: Widget Builder ( #5104 )
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* feat: Add widget builder
2022-08-02 00:34:20 -07:00
Aswin Dev P.S and GitHub
13a4e0e6d9
chore: Email improvements. ( #4901 )
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* Update email processing logic.
* Fix sentry issues
2022-07-08 04:13:24 -07:00
Aswin Dev P.S and GitHub
19c637eb33
chore: Fix sentry issues ( #4940 )
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Fixes : #4810
2022-07-08 15:09:06 +05:30
Aswin Dev P.S and GitHub
d5ddc9d76c
chore: Fix SMTP sentry issue ( #4883 )
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* Fix SMTP sentry issue
2022-06-22 14:09:04 -07:00
Aswin Dev P.S and GitHub
9015d83679
chore: Fix sentry issues ( #4863 )
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Fix sentry issues.
Fixes #4815 , #4814 , #4811 , #4809
2022-06-15 16:20:19 +05:30
Aswin Dev P.S and GitHub
59969cc553
chore: Update conversations API to include unattended conversations. ( #4708 )
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* Update conversations API to include unattended conversations.
2022-05-22 00:38:41 -07:00
Aswin Dev P.S and GitHub
8538660bbd
Add first_reply_created event in conversation ( #4576 )
2022-05-18 21:16:33 -07:00
Aswin Dev P.S and GitHub
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts ( #4663 )
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This change restricts the agent report API to fetch agent metrics from the current account.
Fixes : #4660
2022-05-11 14:31:57 +05:30
Aswin Dev P.S and GitHub
360b438a55
Fix: Campaign triggers first_response reporting event ( #4607 )
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* Fix: Campaign triggers first_response reporting event
* fix spec failure
2022-05-09 01:34:52 -07:00
Aswin Dev P.S and GitHub
8d04894744
fix: Add index in conversation and reporting event ( #4577 )
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Fixes chatwoot/product#422
2022-04-28 16:58:06 +05:30
Aswin Dev P.S and GitHub
95c7a24dd1
fix: Unattendeed conversation count in agent metrics ( #4568 )
2022-04-27 06:26:35 -07:00
Aswin Dev P.S and GitHub
1bf2da180b
fix: Update agent metrics query to show data from current account ( #4557 )
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* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Aswin Dev P.S and GitHub
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
c64e2e3bc5
chore: Report improvements ( #4392 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-04-11 20:57:22 +05:30
Aswin Dev P.S and GitHub
31cdc63e18
fix: Remove IMAP and SMTP email validation ( #4435 )
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* Remove IMAP and SMTP email validation
* Rename imap_email & smtp_email columns to imap_login & smtp_login respectively.
* Use channel email domain if inbound email domain not present
2022-04-11 07:07:20 -07:00
Aswin Dev P.S and GitHub
9b5eb98c59
feat: Support additional authentication mechanisms for SMTP ( #4431 )
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* Support additional authentication mechanisms for SMTP
2022-04-11 03:13:05 -07:00
Aswin Dev P.S and GitHub
f1ae09d21b
fix: SMTP shouldn't be configurable without IMAP enabled ( #4428 )
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* fix: Configure SMTP only if IMAP is enabled
2022-04-11 00:05:03 -07:00
Aswin Dev P.S and GitHub
d5536d65f7
feat: Consider business hours while generating the reports ( #4330 )
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* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Aswin Dev P.S and GitHub
5e8fd689c9
feat: Add live agent load report api ( #4297 )
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This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.
Fixes #4305
2022-03-29 10:31:52 +05:30
Aswin Dev P.S and GitHub
0ba6e772a4
feat: Display how many conversations are considered for the metric calculation ( #4273 )
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* feat: Display how many conversations are considered for the metric calculation
2022-03-28 00:38:23 -07:00
Aswin Dev P.S and GitHub
ba0188aefc
fix: Report spec failure ( #4304 )
2022-03-28 12:31:09 +05:30
c4837cd7ac
feat: End conversation from widget ( #3660 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2022-03-15 22:07:30 +05:30
Aswin Dev P.S and GitHub
c62d74a01d
feat: Display trends in report metrics ( #4144 )
2022-03-14 18:15:27 +05:30
Aswin Dev P.S and GitHub
b94e67f5d7
feat: Add agents filter in CSAT reports ( #4106 )
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* add agents filter in csat reports
2022-03-04 03:49:26 -08:00
Aswin Dev P.S and GitHub
9e052fd5b2
chore: Set phone_number through Website SDK ( #2803 )
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Fixes : #2599
2021-08-13 17:26:09 +05:30
