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16282f6a66
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feat: Add push/email notification support for SLA (#9140)
* feat: update SLA evaluation logic
* Update enterprise/app/services/sla/evaluate_applied_sla_service.rb
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* chore: refactor spec to bring down expecations in a single block
* chore: fix process_account_applied_sla spec
* chore: add spec to test multiple nrt misses
* feat: persist sla notifications
* feat: revert persist sla notifications
* feat: add SLA push/email notification support
* chore: refactor sla_status to include active_with_misses
* chore: add support for sla push/email notifications
* chore: refactor
* chore: add liquid templates
* chore: add spec for liquid templates
* chore: add spec for sla email notifications
* chore: add spec for SlaPolicyDrop
* chore: refactor to ee namespace
* chore: set enterprise test type to mailer
* feat: enable sla notification settings only if SLA enabled
* chore: refactor
* chore: fix spec
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
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2024-03-29 20:27:21 +11:00 |
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7044eda281
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chore: Add controllers for conversation participants (#6462)
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Sojan Jose <sojan@chatwoot.com>
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2023-02-15 16:33:31 -08:00 |
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Pranav Raj SandGitHub
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5710b7559e
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fix: Fix email template to render the chat bubble properly (#3858)
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2022-01-26 17:52:08 -08:00 |
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Pranav Raj SandGitHub
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5046dcaf61
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fix: Update broken CSS Styles in liquid template (#3756)
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2022-01-13 10:52:48 -08:00 |
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Pranav Raj SandGitHub
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2f63ebb8a6
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fix: Add fixes for sentry errors (#3522)
- Add fixes for sentry errors
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2021-12-09 11:50:28 +05:30 |
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Shivam ChaharandGitHub
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bfcde9b022
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chore: Conversation history in email notifications (#3414)
Display recent messages in the notification email when a new conversation is created.
Fixes: #2041
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2021-11-27 15:38:27 +05:30 |
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Shivam ChaharandGitHub
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fec4a29081
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Feat: Include previous messages in mention/assign notifications email (#3385)
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2021-11-17 18:05:53 +05:30 |
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Tejaswini ChileandGitHub
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21e8a41206
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fix: Update styles in email template for mention notifications (#2871)
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2021-08-24 22:42:48 +05:30 |
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Tejaswini ChileandGitHub
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eb80324eaa
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feat: Add message content to mention email template (#2838)
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2021-08-18 15:28:45 +05:30 |
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b93388b330
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feat: Tag agents in a private note (#1688)
Co-authored-by: Sojan <sojan@pepalo.com>
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2021-01-27 00:04:11 +05:30 |
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31c07771e8
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feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
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2020-09-10 19:19:15 +05:30 |
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Sojan JoseandGitHub
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a04ca24def
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feat: Customisable Email Templates (#1095)
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2020-08-06 15:21:06 +05:30 |
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Pranav Raj SandGitHub
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6d4cfcceba
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Chore: Update the usage of available_name instead of name (#1110)
Update the usage of available_name instead of the name
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2020-08-01 18:30:47 +05:30 |
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96da27f1f6
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Feature: User Notification Objects (#752)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
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2020-05-01 14:53:43 +05:30 |
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Pranav Raj SandGitHub
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6c48f2e789
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Bug: Update conversation urls in email (#649)
Update the conversation URLs in email templates.
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2020-03-29 09:34:57 +05:30 |
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Sojan JoseandGitHub
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cda65ea339
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Feature: Conversation creation email notifications (#576)
* Clean up the mailers
* Disable assignment mailer if setting is turned off
* Email notifications on conversation create
* Specs
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2020-03-01 19:06:13 +05:30 |
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