9 Commits

Include renames

Author	SHA1	Message	Date
Sojan Jose	5f397db19b	Revert "refactor: route assignment handoff through service" ... This reverts commit ce178cd3fe.	2026-07-06 21:58:00 -07:00
Sojan Jose	ce178cd3fe	refactor: route assignment handoff through service	2026-07-06 21:56:12 -07:00
Sojan Jose	7ec4468af2	fix: open bot handled conversations on human assignment	2026-07-02 21:20:31 -07:00
Sojan Jose	f208af126d	refactor: simplify agent bot takeover status check	2026-07-02 20:28:23 -07:00
Sojan Jose	1c5ebcea0c	Revert "fix: preserve closed status on bot assignment" ... This reverts commit 50b373c151.	2026-06-26 16:16:43 -07:00
Sojan Jose	50b373c151	fix: preserve closed status on bot assignment	2026-06-26 16:11:08 -07:00
Sojan Jose	ffa9e45d70	fix: preserve status on human reassignment	2026-06-26 14:41:43 -07:00
Sojan Jose	81b4d7abfc	feat: update status on agent bot assignment	2026-06-26 14:35:28 -07:00
3 people	5f2b2f4221	feat: APIs to assign agents_bots as assignee in conversations (#12836) ... ## Summary - add an assignee_agent_bot_id column as an initital step to prototype this before fully switching to polymorphic assignee - update assignment APIs and conversation list / show endpoints to reflect assignee as agent bot - ensure webhook payloads contains agent bot assignee [Codex Task](https://chatgpt.com/codex/tasks/task_e_6912833377e48326b6641b9eee32d50f) --------- Co-authored-by: Pranav <pranav@chatwoot.com>	2025-11-18 18:20:58 -08:00