chore: add comment on fallback account id reference
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@@ -1,6 +1,14 @@
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class Mailbox::ConversationFinderStrategies::InReplyToStrategy < Mailbox::ConversationFinderStrategies::BaseStrategy
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# Patterns from ApplicationMailbox
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MESSAGE_PATTERN = %r{conversation/([a-zA-Z0-9-]+)/messages/(\d+)@}
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# FALLBACK_PATTERN is used when building In-Reply-To headers in ConversationReplyMailer
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# when there's no actual message to reply to (see app/mailers/conversation_reply_mailer.rb#in_reply_to_email).
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# This happens when:
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# - A conversation is started by an agent (no incoming message yet)
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# - The conversation originated from a non-email channel (widget, WhatsApp, etc.) but is now using email
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# - The incoming message doesn't have email metadata with a message_id
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# In these cases, we use a conversation-level identifier instead of a message-level one.
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FALLBACK_PATTERN = %r{account/(\d+)/conversation/([a-zA-Z0-9-]+)@}
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def find
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@@ -1,6 +1,14 @@
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class Mailbox::ConversationFinderStrategies::ReferencesStrategy < Mailbox::ConversationFinderStrategies::BaseStrategy
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# Patterns from ApplicationMailbox
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MESSAGE_PATTERN = %r{conversation/([a-zA-Z0-9-]+)/messages/(\d+)@}
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# FALLBACK_PATTERN is used when building References headers in ConversationReplyMailer
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# when there's no actual message to reply to (see app/mailers/conversation_reply_mailer.rb#in_reply_to_email).
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# This happens when:
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# - A conversation is started by an agent (no incoming message yet)
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# - The conversation originated from a non-email channel (widget, WhatsApp, etc.) but is now using email
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# - The incoming message doesn't have email metadata with a message_id
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# In these cases, we use a conversation-level identifier instead of a message-level one.
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FALLBACK_PATTERN = %r{account/(\d+)/conversation/([a-zA-Z0-9-]+)@}
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def find
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