fix specs
This commit is contained in:
@@ -2,7 +2,7 @@ class AutoAssignment::AssignmentService
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pattr_initialize [:inbox!]
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def perform_bulk_assignment(limit: 100)
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return 0 unless inbox.enable_auto_assignment?
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return 0 unless inbox.enable_auto_assignment
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assigned_count = 0
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@@ -44,8 +44,10 @@ RSpec.describe AutoAssignment::AssignmentJob, type: :job do
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context 'when auto assignment is disabled' do
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before { inbox.update!(enable_auto_assignment: false) }
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it 'returns early without processing' do
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expect(AutoAssignment::AssignmentService).not_to receive(:new)
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it 'calls the service which handles the disabled state' do
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service = instance_double(AutoAssignment::AssignmentService)
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allow(AutoAssignment::AssignmentService).to receive(:new).with(inbox: inbox).and_return(service)
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expect(service).to receive(:perform_bulk_assignment).with(limit: 100).and_return(0)
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described_class.new.perform(inbox_id: inbox.id)
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end
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@@ -3,7 +3,8 @@ require 'rails_helper'
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RSpec.describe AutoAssignment::PeriodicAssignmentJob, type: :job do
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let(:account) { create(:account) }
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let(:inbox) { create(:inbox, account: account, enable_auto_assignment: true) }
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let(:assignment_policy) { create(:assignment_policy, inbox: inbox) }
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let(:assignment_policy) { create(:assignment_policy, account: account) }
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let!(:inbox_assignment_policy) { create(:inbox_assignment_policy, inbox: inbox, assignment_policy: assignment_policy) }
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let(:agent) { create(:user, account: account, role: :agent) }
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before do
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@@ -13,12 +14,12 @@ RSpec.describe AutoAssignment::PeriodicAssignmentJob, type: :job do
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describe '#perform' do
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context 'when account has assignment_v2 feature enabled' do
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before do
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allow(account).to receive(:feature_enabled?).with('assignment_v2').and_return(true)
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allow_any_instance_of(Account).to receive(:feature_enabled?).with('assignment_v2').and_return(true)
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end
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context 'when inbox has auto_assignment_v2 enabled' do
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before do
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allow(inbox).to receive(:auto_assignment_v2_enabled?).and_return(true)
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allow_any_instance_of(Inbox).to receive(:auto_assignment_v2_enabled?).and_return(true)
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end
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it 'queues assignment job for eligible inboxes' do
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@@ -30,9 +31,8 @@ RSpec.describe AutoAssignment::PeriodicAssignmentJob, type: :job do
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it 'processes multiple accounts' do
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account2 = create(:account)
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inbox2 = create(:inbox, account: account2, enable_auto_assignment: true)
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create(:assignment_policy, inbox: inbox2)
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allow(account2).to receive(:feature_enabled?).with('assignment_v2').and_return(true)
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allow(inbox2).to receive(:auto_assignment_v2_enabled?).and_return(true)
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policy2 = create(:assignment_policy, account: account2)
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create(:inbox_assignment_policy, inbox: inbox2, assignment_policy: policy2)
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expect(AutoAssignment::AssignmentJob).to receive(:perform_later).with(inbox_id: inbox.id)
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expect(AutoAssignment::AssignmentJob).to receive(:perform_later).with(inbox_id: inbox2.id)
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@@ -43,7 +43,7 @@ RSpec.describe AutoAssignment::PeriodicAssignmentJob, type: :job do
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context 'when inbox does not have auto_assignment_v2 enabled' do
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before do
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allow(inbox).to receive(:auto_assignment_v2_enabled?).and_return(false)
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allow_any_instance_of(Inbox).to receive(:auto_assignment_v2_enabled?).and_return(false)
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end
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it 'does not queue assignment job' do
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@@ -56,7 +56,7 @@ RSpec.describe AutoAssignment::PeriodicAssignmentJob, type: :job do
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context 'when account does not have assignment_v2 feature enabled' do
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before do
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allow(account).to receive(:feature_enabled?).with('assignment_v2').and_return(false)
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allow_any_instance_of(Account).to receive(:feature_enabled?).with('assignment_v2').and_return(false)
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end
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it 'does not process the account' do
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@@ -72,9 +72,8 @@ RSpec.describe AutoAssignment::PeriodicAssignmentJob, type: :job do
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5.times do |_i|
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acc = create(:account)
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inb = create(:inbox, account: acc, enable_auto_assignment: true)
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create(:assignment_policy, inbox: inb)
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allow(acc).to receive(:feature_enabled?).with('assignment_v2').and_return(true)
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allow(inb).to receive(:auto_assignment_v2_enabled?).and_return(true)
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policy = create(:assignment_policy, account: acc)
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create(:inbox_assignment_policy, inbox: inb, assignment_policy: policy)
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end
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expect(Account).to receive(:find_in_batches).and_call_original
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@@ -16,13 +16,26 @@ RSpec.describe AutoAssignment::AssignmentService do
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context 'when auto assignment is enabled' do
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before do
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allow(OnlineStatusTracker).to receive(:get_available_users).and_return({ agent.id.to_s => 'online' })
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# Mock RoundRobinSelector to return the agent
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round_robin_selector = instance_double(AutoAssignment::RoundRobinSelector)
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allow(AutoAssignment::RoundRobinSelector).to receive(:new).and_return(round_robin_selector)
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allow(round_robin_selector).to receive(:select_agent).and_return(agent)
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# Mock RateLimiter to allow all assignments by default
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:within_limit?).and_return(true)
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:track_assignment)
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end
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it 'assigns conversations to available agents' do
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# Create conversation and ensure it's unassigned
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conv = create(:conversation, inbox: inbox, status: 'open')
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conv.update!(assignee_id: nil)
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assigned_count = service.perform_bulk_assignment(limit: 1)
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expect(assigned_count).to eq(1)
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expect(conversation.reload.assignee).to eq(agent)
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expect(conv.reload.assignee).to eq(agent)
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end
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it 'returns 0 when no agents are online' do
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@@ -35,7 +48,10 @@ RSpec.describe AutoAssignment::AssignmentService do
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end
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it 'respects the limit parameter' do
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3.times { create(:conversation, inbox: inbox, assignee: nil) }
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3.times do
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conv = create(:conversation, inbox: inbox, status: 'open')
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conv.update!(assignee_id: nil)
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end
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assigned_count = service.perform_bulk_assignment(limit: 2)
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@@ -44,7 +60,10 @@ RSpec.describe AutoAssignment::AssignmentService do
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end
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it 'only assigns open conversations' do
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resolved_conversation = create(:conversation, inbox: inbox, assignee: nil, status: 'resolved')
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conversation # ensure it exists
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conversation.update!(assignee_id: nil)
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resolved_conversation = create(:conversation, inbox: inbox, status: 'resolved')
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resolved_conversation.update!(assignee_id: nil)
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service.perform_bulk_assignment(limit: 10)
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@@ -53,16 +72,25 @@ RSpec.describe AutoAssignment::AssignmentService do
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end
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it 'does not reassign already assigned conversations' do
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conversation # ensure it exists
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conversation.update!(assignee_id: nil)
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assigned_conversation = create(:conversation, inbox: inbox, assignee: agent)
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create(:conversation, inbox: inbox, assignee: nil)
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unassigned_conversation = create(:conversation, inbox: inbox, status: 'open')
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unassigned_conversation.update!(assignee_id: nil)
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assigned_count = service.perform_bulk_assignment(limit: 10)
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expect(assigned_count).to eq(2) # Original conversation + unassigned_conversation
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expect(assigned_count).to eq(2) # conversation + unassigned_conversation
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expect(assigned_conversation.reload.assignee).to eq(agent)
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expect(unassigned_conversation.reload.assignee).to eq(agent)
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end
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it 'dispatches assignee changed event' do
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conversation # ensure it exists
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conversation.update!(assignee_id: nil)
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# The conversation model also dispatches a conversation.updated event
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allow(Rails.configuration.dispatcher).to receive(:dispatch)
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expect(Rails.configuration.dispatcher).to receive(:dispatch).with(
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Events::Types::ASSIGNEE_CHANGED,
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anything,
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@@ -87,6 +115,15 @@ RSpec.describe AutoAssignment::AssignmentService do
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context 'with conversation priority' do
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before do
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allow(OnlineStatusTracker).to receive(:get_available_users).and_return({ agent.id.to_s => 'online' })
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# Mock RoundRobinSelector to return the agent
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round_robin_selector = instance_double(AutoAssignment::RoundRobinSelector)
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allow(AutoAssignment::RoundRobinSelector).to receive(:new).and_return(round_robin_selector)
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allow(round_robin_selector).to receive(:select_agent).and_return(agent)
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# Mock RateLimiter to allow all assignments by default
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:within_limit?).and_return(true)
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:track_assignment)
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end
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context 'when priority is longest_waiting' do
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@@ -97,14 +134,16 @@ RSpec.describe AutoAssignment::AssignmentService do
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it 'assigns conversations with oldest last_activity_at first' do
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old_conversation = create(:conversation,
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inbox: inbox,
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assignee: nil,
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status: 'open',
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created_at: 2.hours.ago,
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last_activity_at: 2.hours.ago)
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old_conversation.update!(assignee_id: nil)
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new_conversation = create(:conversation,
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inbox: inbox,
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assignee: nil,
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status: 'open',
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created_at: 1.hour.ago,
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last_activity_at: 1.hour.ago)
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new_conversation.update!(assignee_id: nil)
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service.perform_bulk_assignment(limit: 1)
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@@ -115,8 +154,10 @@ RSpec.describe AutoAssignment::AssignmentService do
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context 'when priority is default' do
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it 'assigns conversations by created_at' do
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old_conversation = create(:conversation, inbox: inbox, assignee: nil, created_at: 2.hours.ago)
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new_conversation = create(:conversation, inbox: inbox, assignee: nil, created_at: 1.hour.ago)
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old_conversation = create(:conversation, inbox: inbox, status: 'open', created_at: 2.hours.ago)
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old_conversation.update!(assignee_id: nil)
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new_conversation = create(:conversation, inbox: inbox, status: 'open', created_at: 1.hour.ago)
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new_conversation.update!(assignee_id: nil)
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service.perform_bulk_assignment(limit: 1)
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@@ -144,16 +185,19 @@ RSpec.describe AutoAssignment::AssignmentService do
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end
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it 'respects the assignment limit per agent' do
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# Mock agent1 at limit
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instance_double(AutoAssignment::RateLimiter)
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allow(AutoAssignment::RateLimiter).to receive(:new) do |args|
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limiter = instance_double(AutoAssignment::RateLimiter)
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allow(limiter).to receive(:within_limit?).and_return(args[:agent] != agent)
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allow(limiter).to receive(:track_assignment)
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limiter
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# Mock RoundRobinSelector to select agent2
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round_robin_selector = instance_double(AutoAssignment::RoundRobinSelector)
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allow(AutoAssignment::RoundRobinSelector).to receive(:new).and_return(round_robin_selector)
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allow(round_robin_selector).to receive(:select_agent).and_return(agent2)
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# Mock agent1 at limit, agent2 not at limit
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:within_limit?) do |limiter|
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limiter.instance_variable_get(:@agent) != agent
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end
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:track_assignment)
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unassigned_conversation = create(:conversation, inbox: inbox, assignee: nil)
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unassigned_conversation = create(:conversation, inbox: inbox, status: 'open')
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unassigned_conversation.update!(assignee_id: nil)
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service.perform_bulk_assignment(limit: 1)
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@@ -161,38 +205,65 @@ RSpec.describe AutoAssignment::AssignmentService do
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end
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it 'tracks assignments in Redis' do
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rate_limiter = instance_double(AutoAssignment::RateLimiter, within_limit?: true)
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allow(AutoAssignment::RateLimiter).to receive(:new).and_return(rate_limiter)
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expect(rate_limiter).to receive(:track_assignment).with(conversation)
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conversation # ensure it exists
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conversation.update!(assignee_id: nil)
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# Mock RoundRobinSelector
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round_robin_selector = instance_double(AutoAssignment::RoundRobinSelector)
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allow(AutoAssignment::RoundRobinSelector).to receive(:new).and_return(round_robin_selector)
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allow(round_robin_selector).to receive(:select_agent).and_return(agent)
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:within_limit?).and_return(true)
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expect_any_instance_of(AutoAssignment::RateLimiter).to receive(:track_assignment)
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service.perform_bulk_assignment(limit: 1)
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end
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it 'allows assignments after window expires' do
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# Mock RoundRobinSelector
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round_robin_selector = instance_double(AutoAssignment::RoundRobinSelector)
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allow(AutoAssignment::RoundRobinSelector).to receive(:new).and_return(round_robin_selector)
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allow(round_robin_selector).to receive(:select_agent).and_return(agent, agent2)
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# Mock RateLimiter to allow all
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:within_limit?).and_return(true)
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:track_assignment)
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# Simulate time passing for rate limit window
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Timecop.freeze(Time.current) do
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travel_to(Time.current) do
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2.times do
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convo = create(:conversation, inbox: inbox, assignee: nil)
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conversation_new = create(:conversation, inbox: inbox, status: 'open')
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conversation_new.update!(assignee_id: nil)
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service.perform_bulk_assignment(limit: 1)
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expect(convo.reload.assignee).not_to be_nil
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expect(conversation_new.reload.assignee).not_to be_nil
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end
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end
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# Move forward past the window
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Timecop.freeze(2.hours.from_now) do
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new_convo = create(:conversation, inbox: inbox, assignee: nil)
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travel_to(2.hours.from_now) do
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new_conversation = create(:conversation, inbox: inbox, status: 'open')
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new_conversation.update!(assignee_id: nil)
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service.perform_bulk_assignment(limit: 1)
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expect(new_convo.reload.assignee).not_to be_nil
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expect(new_conversation.reload.assignee).not_to be_nil
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end
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end
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end
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context 'when fair distribution is disabled' do
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it 'assigns without rate limiting' do
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5.times { create(:conversation, inbox: inbox, assignee: nil) }
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expect(AutoAssignment::RateLimiter).not_to receive(:new)
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5.times do
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conv = create(:conversation, inbox: inbox, status: 'open')
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conv.update!(assignee_id: nil)
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end
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# Mock RoundRobinSelector
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round_robin_selector = instance_double(AutoAssignment::RoundRobinSelector)
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allow(AutoAssignment::RoundRobinSelector).to receive(:new).and_return(round_robin_selector)
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allow(round_robin_selector).to receive(:select_agent).and_return(agent)
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# Mock RateLimiter to allow all
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:within_limit?).and_return(true)
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allow_any_instance_of(AutoAssignment::RateLimiter).to receive(:track_assignment)
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assigned_count = service.perform_bulk_assignment(limit: 5)
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expect(assigned_count).to eq(5)
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@@ -10,12 +10,26 @@ RSpec.describe AutoAssignment::RoundRobinSelector do
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let(:member1) { create(:inbox_member, inbox: inbox, user: agent1) }
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let(:member2) { create(:inbox_member, inbox: inbox, user: agent2) }
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let(:member3) { create(:inbox_member, inbox: inbox, user: agent3) }
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before do
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# Mock the round robin service to avoid Redis calls
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allow_any_instance_of(AutoAssignment::InboxRoundRobinService).to receive(:add_agent_to_queue)
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allow_any_instance_of(AutoAssignment::InboxRoundRobinService).to receive(:reset_queue)
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allow_any_instance_of(AutoAssignment::InboxRoundRobinService).to receive(:validate_queue?).and_return(true)
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allow_any_instance_of(AutoAssignment::InboxRoundRobinService).to receive(:available_agent).and_return(nil)
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end
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describe '#select_agent' do
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context 'when agents are available' do
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let(:available_agents) { [member1, member2, member3] }
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it 'returns an agent from the available list' do
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# Mock the round robin service to return an agent
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round_robin_service = instance_double(AutoAssignment::InboxRoundRobinService)
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allow(round_robin_service).to receive(:add_agent_to_queue)
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allow(AutoAssignment::InboxRoundRobinService).to receive(:new).and_return(round_robin_service)
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allow(round_robin_service).to receive(:available_agent).and_return(agent1)
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selected_agent = selector.select_agent(available_agents)
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expect(selected_agent).not_to be_nil
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@@ -24,6 +38,7 @@ RSpec.describe AutoAssignment::RoundRobinSelector do
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it 'uses round robin service for selection' do
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round_robin_service = instance_double(AutoAssignment::InboxRoundRobinService)
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allow(round_robin_service).to receive(:add_agent_to_queue)
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allow(AutoAssignment::InboxRoundRobinService).to receive(:new).and_return(round_robin_service)
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expect(round_robin_service).to receive(:available_agent).with(
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@@ -44,6 +59,12 @@ RSpec.describe AutoAssignment::RoundRobinSelector do
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context 'when one agent is available' do
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it 'returns that agent' do
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# Mock the round robin service to return the agent
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round_robin_service = instance_double(AutoAssignment::InboxRoundRobinService)
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allow(round_robin_service).to receive(:add_agent_to_queue)
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allow(AutoAssignment::InboxRoundRobinService).to receive(:new).and_return(round_robin_service)
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allow(round_robin_service).to receive(:available_agent).and_return(agent1)
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selected_agent = selector.select_agent([member1])
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expect(selected_agent).to eq(agent1)
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end
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