Merge branch 'develop' into feat/email-forwarding

2025-05-21 23:28:22 +05:30
parent 7f3db1fe29 bc42aec68e
commit 81d2c018cd
72 changed files with 1599 additions and 581 deletions
@@ -73,15 +73,15 @@ jobs:
              libvips

      - run:
-          name: Install RVM and Ruby 3.3.3
+          name: Install RVM and Ruby 3.4.4
          command: |
            sudo apt-get install -y gpg
            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
            \curl -sSL https://get.rvm.io | bash -s stable
            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
            source ~/.rvm/scripts/rvm
-            rvm install "3.3.3"
-            rvm use 3.3.3 --default
+            rvm install "3.4.4"
+            rvm use 3.4.4 --default
            gem install bundler -v 2.5.16

      - run:
@@ -12,7 +12,7 @@ services:
      args:
        VARIANT: 'ubuntu-22.04'
        NODE_VERSION: '23.7.0'
-        RUBY_VERSION: '3.3.3'
+        RUBY_VERSION: '3.4.4'
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: '1000'
        USER_GID: '1000'
@@ -25,7 +25,7 @@ services:
      args:
        VARIANT: 'ubuntu-22.04'
        NODE_VERSION: '23.7.0'
-        RUBY_VERSION: '3.3.3'
+        RUBY_VERSION: '3.4.4'
        # On Linux, you may need to update USER_UID and USER_GID below if not your local UID is not 1000.
        USER_UID: '1000'
        USER_GID: '1000'
@@ -1,7 +1,10 @@
-require:
+plugins:
  - rubocop-performance
  - rubocop-rails
  - rubocop-rspec
+  - rubocop-factory_bot
+
+require:
  - ./rubocop/use_from_email.rb
  - ./rubocop/custom_cop_location.rb

@@ -13,44 +16,61 @@ Metrics/ClassLength:
  Exclude:
    - 'app/models/message.rb'
    - 'app/models/conversation.rb'
+
 Metrics/MethodLength:
  Max: 19
+  Exclude:
+    - 'enterprise/lib/captain/agent.rb'
+
 RSpec/ExampleLength:
  Max: 25
+
 Style/Documentation:
  Enabled: false
+
 Style/ExponentialNotation:
  Enabled: false
+
 Style/FrozenStringLiteralComment:
  Enabled: false
+
 Style/SymbolArray:
  Enabled: false
+
 Style/OpenStructUse:
  Enabled: false
+
 Style/OptionalBooleanParameter:
  Exclude:
    - 'app/services/email_templates/db_resolver_service.rb'
    - 'app/dispatchers/dispatcher.rb'
+
 Style/GlobalVars:
  Exclude:
    - 'config/initializers/01_redis.rb'
    - 'config/initializers/rack_attack.rb'
    - 'lib/redis/alfred.rb'
    - 'lib/global_config.rb'
+
 Style/ClassVars:
  Exclude:
    - 'app/services/email_templates/db_resolver_service.rb'
+
 Lint/MissingSuper:
  Exclude:
    - 'app/drops/base_drop.rb'
+
 Lint/SymbolConversion:
  Enabled: false
+
 Lint/EmptyBlock:
  Exclude:
    - 'app/views/api/v1/accounts/conversations/toggle_status.json.jbuilder'
+
 Lint/OrAssignmentToConstant:
  Exclude:
    - 'lib/redis/config.rb'
+
 Metrics/BlockLength:
  Max: 30
  Exclude:
@@ -58,10 +78,16 @@ Metrics/BlockLength:
    - '**/routes.rb'
    - 'config/environments/*'
    - db/schema.rb
+
 Metrics/ModuleLength:
  Exclude:
    - lib/seeders/message_seeder.rb
    - spec/support/slack_stubs.rb
+
+Rails/HelperInstanceVariable:
+  Exclude:
+    - enterprise/app/helpers/captain/chat_helper.rb
+
 Rails/ApplicationController:
  Exclude:
    - 'app/controllers/api/v1/widget/messages_controller.rb'
@@ -71,74 +97,101 @@ Rails/ApplicationController:
    - 'app/controllers/platform_controller.rb'
    - 'app/controllers/public_controller.rb'
    - 'app/controllers/survey/responses_controller.rb'
+
 Rails/FindEach:
  Enabled: true
  Include:
    - 'app/**/*.rb'
+
 Rails/CompactBlank:
  Enabled: false
+
 Rails/EnvironmentVariableAccess:
  Enabled: false
+
 Rails/TimeZoneAssignment:
  Enabled: false
+
 Rails/RedundantPresenceValidationOnBelongsTo:
  Enabled: false
+
+Rails/InverseOf:
+  Exclude:
+    - enterprise/app/models/captain/assistant.rb
+
+Rails/UniqueValidationWithoutIndex:
+  Exclude:
+    - app/models/canned_response.rb
+    - app/models/telegram_bot.rb
+    - enterprise/app/models/captain_inbox.rb
+    - 'app/models/channel/twitter_profile.rb'
+    - 'app/models/webhook.rb'
+    - 'app/models/contact.rb'
+
 Style/ClassAndModuleChildren:
  EnforcedStyle: compact
  Exclude:
    - 'config/application.rb'
    - 'config/initializers/monkey_patches/*'
+
 Style/MapToHash:
  Enabled: false
+
 Style/HashSyntax:
  Enabled: true
  EnforcedStyle: no_mixed_keys
  EnforcedShorthandSyntax: never
+
 RSpec/NestedGroups:
  Enabled: true
  Max: 4
+
 RSpec/MessageSpies:
  Enabled: false
+
 RSpec/StubbedMock:
  Enabled: false
-RSpec/FactoryBot/SyntaxMethods:
-  Enabled: false
+
 Naming/VariableNumber:
  Enabled: false
+
 Naming/MemoizedInstanceVariableName:
  Exclude:
    - 'app/models/message.rb'
+
 Style/GuardClause:
  Exclude:
    - 'app/builders/account_builder.rb'
    - 'app/models/attachment.rb'
    - 'app/models/message.rb'
+
 Metrics/AbcSize:
  Max: 26
  Exclude:
    - 'app/controllers/concerns/auth_helper.rb'
-Rails/UniqueValidationWithoutIndex:
-  Exclude:
-    - 'app/models/channel/twitter_profile.rb'
-    - 'app/models/webhook.rb'
-    - 'app/models/contact.rb'
+
    - 'app/models/integrations/hook.rb'
    - 'app/models/canned_response.rb'
    - 'app/models/telegram_bot.rb'
+
 Rails/RenderInline:
  Exclude:
    - 'app/controllers/swagger_controller.rb'
+
 Rails/ThreeStateBooleanColumn:
  Exclude:
    - 'db/migrate/20230503101201_create_sla_policies.rb'
+
 RSpec/IndexedLet:
  Enabled: false
+
 RSpec/NamedSubject:
  Enabled: false

 # we should bring this down
 RSpec/MultipleExpectations:
  Max: 7
+
 RSpec/MultipleMemoizedHelpers:
  Max: 14

@@ -166,3 +219,121 @@ AllCops:
    - 'tmp/**/*'
    - 'storage/**/*'
    - 'db/migrate/20230426130150_init_schema.rb'
+
+FactoryBot/SyntaxMethods:
+  Enabled: false
+
+# Disable new rules causing errors
+Layout/LeadingCommentSpace:
+  Enabled: false
+
+Style/ReturnNilInPredicateMethodDefinition:
+  Enabled: false
+
+Style/RedundantParentheses:
+  Enabled: false
+
+Performance/StringIdentifierArgument:
+  Enabled: false
+
+Layout/EmptyLinesAroundExceptionHandlingKeywords:
+  Enabled: false
+
+Lint/LiteralAsCondition:
+  Enabled: false
+
+Style/RedundantReturn:
+  Enabled: false
+
+Layout/SpaceAroundOperators:
+  Enabled: false
+
+Rails/EnvLocal:
+  Enabled: false
+
+Rails/WhereRange:
+  Enabled: false
+
+Lint/UselessConstantScoping:
+  Enabled: false
+
+Style/MultipleComparison:
+  Enabled: false
+
+Bundler/OrderedGems:
+  Enabled: false
+
+RSpec/ExampleWording:
+  Enabled: false
+
+RSpec/ReceiveMessages:
+  Enabled: false
+
+FactoryBot/AssociationStyle:
+  Enabled: false
+
+Rails/EnumSyntax:
+  Enabled: false
+
+Lint/RedundantTypeConversion:
+  Enabled: false
+
+# Additional rules to disable
+Rails/RedundantActiveRecordAllMethod:
+  Enabled: false
+
+Layout/TrailingEmptyLines:
+  Enabled: false
+
+Style/SafeNavigationChainLength:
+  Enabled: false
+
+Lint/SafeNavigationConsistency:
+  Enabled: false
+
+Lint/CopDirectiveSyntax:
+  Enabled: false
+
+# Final set of rules to disable
+FactoryBot/ExcessiveCreateList:
+  Enabled: false
+
+RSpec/MissingExpectationTargetMethod:
+  Enabled: false
+
+Performance/InefficientHashSearch:
+  Enabled: false
+
+Style/RedundantSelfAssignmentBranch:
+  Enabled: false
+
+Style/YAMLFileRead:
+  Enabled: false
+
+Layout/ExtraSpacing:
+  Enabled: false
+
+Style/RedundantFilterChain:
+  Enabled: false
+
+Performance/MapMethodChain:
+  Enabled: false
+
+Rails/RootPathnameMethods:
+  Enabled: false
+
+Style/SuperArguments:
+  Enabled: false
+
+# Final remaining rules to disable
+Rails/Delegate:
+  Enabled: false
+
+Style/CaseLikeIf:
+  Enabled: false
+
+FactoryBot/RedundantFactoryOption:
+  Enabled: false
+
+FactoryBot/FactoryAssociationWithStrategy:
+  Enabled: false
@@ -1 +1 @@
-3.3.3
+3.4.4
@@ -1,10 +1,10 @@
 source 'https://rubygems.org'

-ruby '3.3.3'
+ruby '3.4.4'

 ##-- base gems for rails --##
 gem 'rack-cors', '2.0.0', require: 'rack/cors'
-gem 'rails', '~> 7.0.8.4'
+gem 'rails', '~> 7.1'
 # Reduces boot times through caching; required in config/boot.rb
 gem 'bootsnap', require: false

@@ -237,6 +237,7 @@ group :development, :test do
  gem 'rubocop-performance', require: false
  gem 'rubocop-rails', require: false
  gem 'rubocop-rspec', require: false
+  gem 'rubocop-factory_bot', require: false
  gem 'seed_dump'
  gem 'shoulda-matchers'
  gem 'simplecov', '0.17.1', require: false
@@ -25,76 +25,89 @@ GIT
 GEM
  remote: https://rubygems.org/
  specs:
-    actioncable (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    actioncable (7.1.5.1)
+      actionpack (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
      nio4r (~> 2.0)
      websocket-driver (>= 0.6.1)
-    actionmailbox (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activestorage (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+      zeitwerk (~> 2.6)
+    actionmailbox (7.1.5.1)
+      actionpack (= 7.1.5.1)
+      activejob (= 7.1.5.1)
+      activerecord (= 7.1.5.1)
+      activestorage (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
      mail (>= 2.7.1)
      net-imap
      net-pop
      net-smtp
-    actionmailer (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      actionview (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    actionmailer (7.1.5.1)
+      actionpack (= 7.1.5.1)
+      actionview (= 7.1.5.1)
+      activejob (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
      mail (~> 2.5, >= 2.5.4)
      net-imap
      net-pop
      net-smtp
-      rails-dom-testing (~> 2.0)
-    actionpack (7.0.8.7)
-      actionview (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
-      rack (~> 2.0, >= 2.2.4)
+      rails-dom-testing (~> 2.2)
+    actionpack (7.1.5.1)
+      actionview (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
+      nokogiri (>= 1.8.5)
+      racc
+      rack (>= 2.2.4)
+      rack-session (>= 1.0.1)
      rack-test (>= 0.6.3)
-      rails-dom-testing (~> 2.0)
-      rails-html-sanitizer (~> 1.0, >= 1.2.0)
-    actiontext (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activestorage (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+      rails-dom-testing (~> 2.2)
+      rails-html-sanitizer (~> 1.6)
+    actiontext (7.1.5.1)
+      actionpack (= 7.1.5.1)
+      activerecord (= 7.1.5.1)
+      activestorage (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
      globalid (>= 0.6.0)
      nokogiri (>= 1.8.5)
-    actionview (7.0.8.7)
-      activesupport (= 7.0.8.7)
+    actionview (7.1.5.1)
+      activesupport (= 7.1.5.1)
      builder (~> 3.1)
-      erubi (~> 1.4)
-      rails-dom-testing (~> 2.0)
-      rails-html-sanitizer (~> 1.1, >= 1.2.0)
+      erubi (~> 1.11)
+      rails-dom-testing (~> 2.2)
+      rails-html-sanitizer (~> 1.6)
    active_record_query_trace (1.8)
-    activejob (7.0.8.7)
-      activesupport (= 7.0.8.7)
+    activejob (7.1.5.1)
+      activesupport (= 7.1.5.1)
      globalid (>= 0.3.6)
-    activemodel (7.0.8.7)
-      activesupport (= 7.0.8.7)
-    activerecord (7.0.8.7)
-      activemodel (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
-    activerecord-import (1.4.1)
+    activemodel (7.1.5.1)
+      activesupport (= 7.1.5.1)
+    activerecord (7.1.5.1)
+      activemodel (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
+      timeout (>= 0.4.0)
+    activerecord-import (2.1.0)
      activerecord (>= 4.2)
-    activestorage (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    activestorage (7.1.5.1)
+      actionpack (= 7.1.5.1)
+      activejob (= 7.1.5.1)
+      activerecord (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
      marcel (~> 1.0)
-      mini_mime (>= 1.1.0)
-    activesupport (7.0.8.7)
+    activesupport (7.1.5.1)
+      base64
+      benchmark (>= 0.3)
+      bigdecimal
      concurrent-ruby (~> 1.0, >= 1.0.2)
+      connection_pool (>= 2.2.5)
+      drb
      i18n (>= 1.6, < 2)
+      logger (>= 1.4.2)
      minitest (>= 5.1)
+      mutex_m
+      securerandom (>= 0.3)
      tzinfo (~> 2.0)
-    acts-as-taggable-on (9.0.1)
-      activerecord (>= 6.0, < 7.1)
+    acts-as-taggable-on (12.0.0)
+      activerecord (>= 7.1, < 8.1)
+      zeitwerk (>= 2.4, < 3.0)
    addressable (2.8.7)
      public_suffix (>= 2.0.2, < 7.0)
    administrate (0.20.1)
@@ -116,7 +129,7 @@ GEM
    annotate (3.2.0)
      activerecord (>= 3.2, < 8.0)
      rake (>= 10.4, < 14.0)
-    ast (2.4.2)
+    ast (2.4.3)
    attr_extras (7.1.0)
    audited (5.4.1)
      activerecord (>= 5.0, < 7.7)
@@ -142,14 +155,15 @@ GEM
      statsd-ruby (~> 1.1)
    base64 (0.2.0)
    bcrypt (3.1.20)
-    bigdecimal (3.1.8)
+    benchmark (0.4.0)
+    bigdecimal (3.1.9)
    bindex (0.8.1)
    bootsnap (1.16.0)
      msgpack (~> 1.2)
    brakeman (5.4.1)
    browser (5.3.1)
    builder (3.3.0)
-    bullet (7.0.7)
+    bullet (8.0.7)
      activesupport (>= 3.0.0)
      uniform_notifier (~> 1.11)
    bundle-audit (0.1.0)
@@ -161,8 +175,8 @@ GEM
    climate_control (1.2.0)
    coderay (1.1.3)
    commonmarker (0.23.10)
-    concurrent-ruby (1.3.4)
-    connection_pool (2.4.1)
+    concurrent-ruby (1.3.5)
+    connection_pool (2.5.3)
    crack (1.0.0)
      bigdecimal
      rexml
@@ -176,16 +190,10 @@ GEM
      activerecord (>= 5.a)
      database_cleaner-core (~> 2.0.0)
    database_cleaner-core (2.0.1)
-    datadog-ci (0.8.3)
-      msgpack
    date (3.4.1)
-    ddtrace (1.23.2)
-      datadog-ci (~> 0.8.1)
-      debase-ruby_core_source (= 3.3.1)
-      libdatadog (~> 7.0.0.1.0)
-      libddwaf (~> 1.14.0.0.0)
+    ddtrace (0.48.0)
+      ffi (~> 1.0)
      msgpack
-    debase-ruby_core_source (3.3.1)
    debug (1.8.0)
      irb (>= 1.5.0)
      reline (>= 0.3.1)
@@ -196,10 +204,10 @@ GEM
      railties (>= 4.1.0)
      responders
      warden (~> 1.2.3)
-    devise_token_auth (1.2.3)
+    devise_token_auth (1.2.5)
      bcrypt (~> 3.0)
      devise (> 3.5.2, < 5)
-      rails (>= 4.2.0, < 7.2)
+      rails (>= 4.2.0, < 8.1)
    diff-lcs (1.5.1)
    digest-crc (0.6.5)
      rake (>= 12.0.0, < 14.0.0)
@@ -212,6 +220,7 @@ GEM
      railties (>= 6.1)
    down (5.4.0)
      addressable (~> 2.8)
+    drb (2.2.3)
    dry-cli (1.1.0)
    ecma-re-validator (0.4.0)
      regexp_parser (~> 2.2)
@@ -254,7 +263,10 @@ GEM
    fcm (1.0.8)
      faraday (>= 1.0.0, < 3.0)
      googleauth (~> 1)
-    ffi (1.16.3)
+    ffi (1.17.2)
+    ffi (1.17.2-arm64-darwin)
+    ffi (1.17.2-x86_64-darwin)
+    ffi (1.17.2-x86_64-linux-gnu)
    ffi-compiler (1.0.1)
      ffi (>= 1.0.0)
      rake
@@ -315,16 +327,13 @@ GEM
    google-cloud-translate-v3 (0.10.0)
      gapic-common (>= 0.20.0, < 2.a)
      google-cloud-errors (~> 1.0)
-    google-protobuf (3.25.5)
-    google-protobuf (3.25.5-arm64-darwin)
-    google-protobuf (3.25.5-x86_64-darwin)
-    google-protobuf (3.25.5-x86_64-linux)
+    google-protobuf (3.25.7)
    googleapis-common-protos (1.6.0)
      google-protobuf (>= 3.18, < 5.a)
      googleapis-common-protos-types (~> 1.7)
      grpc (~> 1.41)
-    googleapis-common-protos-types (1.14.0)
-      google-protobuf (~> 3.18)
+    googleapis-common-protos-types (1.20.0)
+      google-protobuf (>= 3.18, < 5.a)
    googleauth (1.11.2)
      faraday (>= 1.0, < 3.a)
      google-cloud-env (~> 2.1)
@@ -334,17 +343,17 @@ GEM
      signet (>= 0.16, < 2.a)
    groupdate (6.2.1)
      activesupport (>= 5.2)
-    grpc (1.62.0)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-arm64-darwin)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0-arm64-darwin)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-darwin)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0-x86_64-darwin)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
-    grpc (1.62.0-x86_64-linux)
-      google-protobuf (~> 3.25)
+    grpc (1.72.0-x86_64-linux)
+      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
    haikunator (1.1.1)
    hairtrigger (1.0.0)
@@ -370,7 +379,7 @@ GEM
      mini_mime (>= 1.0.0)
      multi_xml (>= 0.5.2)
    httpclient (2.8.3)
-    i18n (1.14.6)
+    i18n (1.14.7)
      concurrent-ruby (~> 1.0)
    image_processing (1.12.2)
      mini_magick (>= 4.9.5, < 5)
@@ -388,7 +397,7 @@ GEM
      rails-dom-testing (>= 1, < 3)
      railties (>= 4.2.0)
      thor (>= 0.14, < 2.0)
-    json (2.6.3)
+    json (2.12.0)
    json_refs (0.1.8)
      hana
    json_schemer (0.2.24)
@@ -423,21 +432,13 @@ GEM
      faraday-multipart
      json (>= 1.8)
      rexml
+    language_server-protocol (3.17.0.5)
    launchy (2.5.2)
      addressable (~> 2.8)
    letter_opener (1.8.1)
      launchy (>= 2.2, < 3)
-    libdatadog (7.0.0.1.0)
-    libdatadog (7.0.0.1.0-x86_64-linux)
-    libddwaf (1.14.0.0.0)
-      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-arm64-darwin)
-      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-x86_64-darwin)
-      ffi (~> 1.0)
-    libddwaf (1.14.0.0.0-x86_64-linux)
-      ffi (~> 1.0)
    line-bot-api (1.28.0)
+    lint_roller (1.1.0)
    liquid (5.4.0)
    listen (3.8.0)
      rb-fsevent (~> 0.10, >= 0.10.3)
@@ -445,7 +446,7 @@ GEM
    llhttp-ffi (0.4.0)
      ffi-compiler (~> 1.0)
      rake (~> 13.0)
-    logger (1.6.0)
+    logger (1.7.0)
    lograge (0.14.0)
      actionpack (>= 4)
      activesupport (>= 4)
@@ -471,10 +472,10 @@ GEM
    mini_magick (4.12.0)
    mini_mime (1.1.5)
    mini_portile2 (2.8.8)
-    minitest (5.25.4)
+    minitest (5.25.5)
    mock_redis (0.36.0)
      ruby2_keywords
-    msgpack (1.7.0)
+    msgpack (1.8.0)
    multi_json (1.15.0)
    multi_xml (0.6.0)
    multipart-post (2.3.0)
@@ -545,14 +546,16 @@ GEM
    orm_adapter (0.5.0)
    os (1.1.4)
    ostruct (0.6.1)
-    parallel (1.23.0)
-    parser (3.2.2.1)
+    parallel (1.27.0)
+    parser (3.3.8.0)
      ast (~> 2.4.1)
+      racc
    pg (1.5.3)
    pg_search (2.3.6)
      activerecord (>= 5.2)
      activesupport (>= 5.2)
    pgvector (0.1.1)
+    prism (1.4.0)
    procore-sift (1.0.0)
      activerecord (>= 6.1)
    pry (0.14.2)
@@ -567,7 +570,7 @@ GEM
      activesupport (>= 3.0.0)
    raabro (1.4.0)
    racc (1.8.1)
-    rack (2.2.14)
+    rack (2.2.15)
    rack-attack (6.7.0)
      rack (>= 1.0, < 4)
    rack-contrib (2.5.0)
@@ -581,23 +584,28 @@ GEM
      rack (~> 2.2, >= 2.2.4)
    rack-proxy (0.7.7)
      rack
+    rack-session (1.0.2)
+      rack (< 3)
    rack-test (2.1.0)
      rack (>= 1.3)
    rack-timeout (0.6.3)
-    rails (7.0.8.7)
-      actioncable (= 7.0.8.7)
-      actionmailbox (= 7.0.8.7)
-      actionmailer (= 7.0.8.7)
-      actionpack (= 7.0.8.7)
-      actiontext (= 7.0.8.7)
-      actionview (= 7.0.8.7)
-      activejob (= 7.0.8.7)
-      activemodel (= 7.0.8.7)
-      activerecord (= 7.0.8.7)
-      activestorage (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
+    rackup (1.0.1)
+      rack (< 3)
+      webrick
+    rails (7.1.5.1)
+      actioncable (= 7.1.5.1)
+      actionmailbox (= 7.1.5.1)
+      actionmailer (= 7.1.5.1)
+      actionpack (= 7.1.5.1)
+      actiontext (= 7.1.5.1)
+      actionview (= 7.1.5.1)
+      activejob (= 7.1.5.1)
+      activemodel (= 7.1.5.1)
+      activerecord (= 7.1.5.1)
+      activestorage (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
      bundler (>= 1.15.0)
-      railties (= 7.0.8.7)
+      railties (= 7.1.5.1)
    rails-dom-testing (2.2.0)
      activesupport (>= 5.0.0)
      minitest
@@ -605,13 +613,14 @@ GEM
    rails-html-sanitizer (1.6.1)
      loofah (~> 2.21)
      nokogiri (>= 1.15.7, != 1.16.7, != 1.16.6, != 1.16.5, != 1.16.4, != 1.16.3, != 1.16.2, != 1.16.1, != 1.16.0.rc1, != 1.16.0)
-    railties (7.0.8.7)
-      actionpack (= 7.0.8.7)
-      activesupport (= 7.0.8.7)
-      method_source
+    railties (7.1.5.1)
+      actionpack (= 7.1.5.1)
+      activesupport (= 7.1.5.1)
+      irb
+      rackup (>= 1.0.0)
      rake (>= 12.2)
-      thor (~> 1.0)
-      zeitwerk (~> 2.5)
+      thor (~> 1.0, >= 1.2.2)
+      zeitwerk (~> 2.6)
    rainbow (3.1.1)
    rake (13.2.1)
    rb-fsevent (0.11.2)
@@ -623,7 +632,7 @@ GEM
      connection_pool
    redis-namespace (1.10.0)
      redis (>= 4)
-    regexp_parser (2.8.0)
+    regexp_parser (2.10.0)
    reline (0.3.6)
      io-console (~> 0.5)
    representable (3.2.0)
@@ -643,7 +652,7 @@ GEM
    retriable (3.1.2)
    reverse_markdown (2.1.1)
      nokogiri
-    rexml (3.3.9)
+    rexml (3.4.1)
    rspec-core (3.13.0)
      rspec-support (~> 3.13.0)
    rspec-expectations (3.13.2)
@@ -663,30 +672,36 @@ GEM
    rspec-support (3.13.1)
    rspec_junit_formatter (0.6.0)
      rspec-core (>= 2, < 4, != 2.12.0)
-    rubocop (1.50.2)
+    rubocop (1.75.6)
      json (~> 2.3)
+      language_server-protocol (~> 3.17.0.2)
+      lint_roller (~> 1.1.0)
      parallel (~> 1.10)
-      parser (>= 3.2.0.0)
+      parser (>= 3.3.0.2)
      rainbow (>= 2.2.2, < 4.0)
-      regexp_parser (>= 1.8, < 3.0)
-      rexml (>= 3.2.5, < 4.0)
-      rubocop-ast (>= 1.28.0, < 2.0)
+      regexp_parser (>= 2.9.3, < 3.0)
+      rubocop-ast (>= 1.44.0, < 2.0)
      ruby-progressbar (~> 1.7)
-      unicode-display_width (>= 2.4.0, < 3.0)
-    rubocop-ast (1.28.1)
-      parser (>= 3.2.1.0)
-    rubocop-capybara (2.18.0)
-      rubocop (~> 1.41)
-    rubocop-performance (1.17.1)
-      rubocop (>= 1.7.0, < 2.0)
-      rubocop-ast (>= 0.4.0)
-    rubocop-rails (2.19.1)
+      unicode-display_width (>= 2.4.0, < 4.0)
+    rubocop-ast (1.44.1)
+      parser (>= 3.3.7.2)
+      prism (~> 1.4)
+    rubocop-factory_bot (2.27.1)
+      lint_roller (~> 1.1)
+      rubocop (~> 1.72, >= 1.72.1)
+    rubocop-performance (1.25.0)
+      lint_roller (~> 1.1)
+      rubocop (>= 1.75.0, < 2.0)
+      rubocop-ast (>= 1.38.0, < 2.0)
+    rubocop-rails (2.32.0)
      activesupport (>= 4.2.0)
+      lint_roller (~> 1.1)
      rack (>= 1.1)
-      rubocop (>= 1.33.0, < 2.0)
-    rubocop-rspec (2.21.0)
-      rubocop (~> 1.33)
-      rubocop-capybara (~> 2.17)
+      rubocop (>= 1.75.0, < 2.0)
+      rubocop-ast (>= 1.44.0, < 2.0)
+    rubocop-rspec (3.6.0)
+      lint_roller (~> 1.1)
+      rubocop (~> 1.72, >= 1.72.1)
    ruby-openai (7.3.1)
      event_stream_parser (>= 0.3.0, < 2.0.0)
      faraday (>= 1)
@@ -816,8 +831,10 @@ GEM
    unf (0.1.4)
      unf_ext
    unf_ext (0.0.8.2)
-    unicode-display_width (2.4.2)
-    uniform_notifier (1.16.0)
+    unicode-display_width (3.1.4)
+      unicode-emoji (~> 4.0, >= 4.0.4)
+    unicode-emoji (4.0.4)
+    uniform_notifier (1.17.0)
    uri (1.0.3)
    uri_template (0.7.0)
    valid_email2 (5.2.6)
@@ -845,7 +862,9 @@ GEM
      addressable (>= 2.8.0)
      crack (>= 0.3.2)
      hashdiff (>= 0.4.0, < 2.0.0)
-    websocket-driver (0.7.6)
+    webrick (1.9.1)
+    websocket-driver (0.7.7)
+      base64
      websocket-extensions (>= 0.1.0)
    websocket-extensions (0.1.5)
    wisper (2.0.0)
@@ -951,7 +970,7 @@ DEPENDENCIES
  rack-cors (= 2.0.0)
  rack-mini-profiler (>= 3.2.0)
  rack-timeout
-  rails (~> 7.0.8.4)
+  rails (~> 7.1)
  redis
  redis-namespace
  responders (>= 3.1.1)
@@ -960,6 +979,7 @@ DEPENDENCIES
  rspec-rails (>= 6.1.5)
  rspec_junit_formatter
  rubocop
+  rubocop-factory_bot
  rubocop-performance
  rubocop-rails
  rubocop-rspec
@@ -997,7 +1017,7 @@ DEPENDENCIES
  working_hours

 RUBY VERSION
-   ruby 3.3.3p89
+   ruby 3.4.4p34

 BUNDLED WITH
   2.5.16
@@ -32,14 +32,7 @@ class AccountBuilder
  end

  def validate_email
-    raise InvalidEmail.new({ domain_blocked: domain_blocked }) if domain_blocked?
-
-    address = ValidEmail2::Address.new(@email)
-    if address.valid? && !address.disposable?
-      true
-    else
-      raise InvalidEmail.new({ valid: address.valid?, disposable: address.disposable? })
-    end
+    Account::SignUpEmailValidationService.new(@email).perform
  end

  def validate_user
@@ -81,21 +74,4 @@ class AccountBuilder
    @user.confirm if @confirmed
    @user.save!
  end
-
-  def domain_blocked?
-    domain = @email.split('@').last
-
-    blocked_domains.each do |blocked_domain|
-      return true if domain.match?(blocked_domain)
-    end
-
-    false
-  end
-
-  def blocked_domains
-    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
-    return [] if domains.blank?
-
-    domains.split("\n").map(&:strip)
-  end
 end
@@ -59,11 +59,13 @@ class ContactInboxBuilder
  end

  def create_contact_inbox
-    ::ContactInbox.create_with(hmac_verified: hmac_verified || false).find_or_create_by!(
+    attrs = {
      contact_id: @contact.id,
      inbox_id: @inbox.id,
      source_id: @source_id
-    )
+    }
+
+    ::ContactInbox.where(attrs).first_or_create!(hmac_verified: hmac_verified || false)
  rescue ActiveRecord::RecordNotUnique
    Rails.logger.info("[ContactInboxBuilder] RecordNotUnique #{@source_id} #{@contact.id} #{@inbox.id}")
    update_old_contact_inbox
@@ -12,10 +12,6 @@ class Api::V1::Accounts::Contacts::ConversationsController < Api::V1::Accounts::
      Current.account
    ).perform

-    # Only allow conversations from inboxes the user has access to
-    inbox_ids = Current.user.assigned_inboxes.pluck(:id)
-    conversations = conversations.where(inbox_id: inbox_ids)
-
    @conversations = conversations.order(last_activity_at: :desc).limit(20)
  end
 end
@@ -21,7 +21,7 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa

  def sign_up_user
    return redirect_to login_page_url(error: 'no-account-found') unless account_signup_allowed?
-    return redirect_to login_page_url(error: 'business-account-only') unless validate_business_account?
+    return redirect_to login_page_url(error: 'business-account-only') unless validate_signup_email_is_business_domain?

    create_account_for_user
    token = @resource.send(:set_reset_password_token)
@@ -53,9 +53,11 @@ class DeviseOverrides::OmniauthCallbacksController < DeviseTokenAuth::OmniauthCa
    ).first
  end

-  def validate_business_account?
-    # return true if the user is a business account, false if it is a gmail account
-    auth_hash['info']['email'].downcase.exclude?('@gmail.com')
+  def validate_signup_email_is_business_domain?
+    # return true if the user is a business account, false if it is a blocked domain account
+    Account::SignUpEmailValidationService.new(auth_hash['info']['email']).perform
+  rescue CustomExceptions::Account::InvalidEmail
+    false
  end

  def create_account_for_user
@@ -88,7 +88,10 @@ class ConversationFinder

  def find_conversation_by_inbox
    @conversations = current_account.conversations
-    @conversations = @conversations.where(inbox_id: @inbox_ids) unless params[:inbox_id].blank? && @is_admin
+
+    return unless params[:inbox_id]
+
+    @conversations = @conversations.where(inbox_id: @inbox_ids)
  end

  def find_all_conversations
@@ -0,0 +1,65 @@
+<script setup>
+import { ref } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useToggle } from '@vueuse/core';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import ConfirmContactDeleteDialog from 'dashboard/components-next/Contacts/ContactsForm/ConfirmContactDeleteDialog.vue';
+
+defineProps({
+  selectedContact: {
+    type: Object,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const [showDeleteSection, toggleDeleteSection] = useToggle();
+const confirmDeleteContactDialogRef = ref(null);
+
+const openConfirmDeleteContactDialog = () => {
+  confirmDeleteContactDialogRef.value?.dialogRef.open();
+};
+</script>
+
+<template>
+  <div class="flex flex-col items-start border-t border-n-strong px-6 py-5">
+    <Button
+      :label="t('CONTACTS_LAYOUT.DETAILS.DELETE_CONTACT')"
+      sm
+      link
+      slate
+      class="hover:!no-underline text-n-slate-12"
+      icon="i-lucide-chevron-down"
+      trailing-icon
+      @click="toggleDeleteSection()"
+    />
+
+    <div
+      class="transition-all duration-300 ease-in-out grid w-full overflow-hidden"
+      :class="
+        showDeleteSection
+          ? 'grid-rows-[1fr] opacity-100 mt-2'
+          : 'grid-rows-[0fr] opacity-0 mt-0'
+      "
+    >
+      <div class="overflow-hidden min-h-0">
+        <span class="inline-flex text-n-slate-11 text-sm items-center gap-1">
+          {{ t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.MESSAGE') }}
+          <Button
+            :label="t('CONTACTS_LAYOUT.CARD.DELETE_CONTACT.BUTTON')"
+            sm
+            ruby
+            link
+            @click="openConfirmDeleteContactDialog()"
+          />
+        </span>
+      </div>
+    </div>
+  </div>
+  <ConfirmContactDeleteDialog
+    ref="confirmDeleteContactDialogRef"
+    :selected-contact="selectedContact"
+  />
+</template>
@@ -7,6 +7,7 @@ import ContactsForm from 'dashboard/components-next/Contacts/ContactsForm/Contac
 import Button from 'dashboard/components-next/button/Button.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 import Flag from 'dashboard/components-next/flag/Flag.vue';
+import ContactDeleteSection from 'dashboard/components-next/Contacts/ContactsCard/ContactDeleteSection.vue';
 import countries from 'shared/constants/countries';

 const props = defineProps({
@@ -149,15 +150,15 @@ const onClickViewDetails = () => emit('showContact', props.id);
    />

    <template #after>
-      <transition
-        enter-active-class="overflow-hidden transition-all duration-300 ease-out"
-        leave-active-class="overflow-hidden transition-all duration-300 ease-in"
-        enter-from-class="overflow-hidden opacity-0 max-h-0"
-        enter-to-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
-        leave-from-class="opacity-100 max-h-[690px] sm:max-h-[470px] md:max-h-[410px]"
-        leave-to-class="overflow-hidden opacity-0 max-h-0"
+      <div
+        class="transition-all duration-500 ease-in-out grid overflow-hidden"
+        :class="
+          isExpanded
+            ? 'grid-rows-[1fr] opacity-100'
+            : 'grid-rows-[0fr] opacity-0'
+        "
      >
-        <div v-show="isExpanded" class="w-full">
+        <div class="overflow-hidden">
          <div class="flex flex-col gap-6 p-6 border-t border-n-strong">
            <ContactsForm
              ref="contactsFormRef"
@@ -176,8 +177,14 @@ const onClickViewDetails = () => emit('showContact', props.id);
              />
            </div>
          </div>
+          <ContactDeleteSection
+            :selected-contact="{
+              id: props.id,
+              name: props.name,
+            }"
+          />
        </div>
-      </transition>
+      </div>
    </template>
  </CardLayout>
 </template>
@@ -47,11 +47,7 @@ defineExpose({ dialogRef });
    ref="dialogRef"
    type="alert"
    :title="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.TITLE')"
-    :description="
-      t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION', {
-        contactName: props.selectedContact.name,
-      })
-    "
+    :description="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.DESCRIPTION')"
    :confirm-button-label="t('CONTACTS_LAYOUT.DETAILS.DELETE_DIALOG.CONFIRM')"
    @confirm="handleDialogConfirm"
  />
@@ -117,7 +117,7 @@ const STYLE_CONFIG = {
        'text-n-ruby-11 hover:enabled:bg-n-ruby-9/10 focus-visible:bg-n-ruby-9/10 outline-n-ruby-8',
      ghost:
        'text-n-ruby-11 hover:enabled:bg-n-alpha-2 focus-visible:bg-n-alpha-2 outline-transparent',
-      link: 'text-n-ruby-9 hover:enabled:underline focus-visible:underline outline-transparent',
+      link: 'text-n-ruby-9 dark:text-n-ruby-11 hover:enabled:underline focus-visible:underline outline-transparent',
    },
    amber: {
      solid:
@@ -0,0 +1,21 @@
+<script setup>
+import CopilotHeader from './CopilotHeader.vue';
+</script>
+
+<template>
+  <Story
+    title="Captain/Copilot/CopilotHeader"
+    :layout="{ type: 'grid', width: '800px' }"
+  >
+    <!-- Default State -->
+    <Variant title="Default State">
+      <CopilotHeader />
+    </Variant>
+
+    <!-- With New Conversation Button -->
+    <Variant title="With New Conversation Button">
+      <!-- eslint-disable-next-line vue/prefer-true-attribute-shorthand -->
+      <CopilotHeader :has-messages="true" />
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,32 @@
+<script setup>
+import Button from '../button/Button.vue';
+defineProps({
+  hasMessages: {
+    type: Boolean,
+    default: false,
+  },
+});
+defineEmits(['reset', 'close']);
+</script>
+
+<template>
+  <div
+    class="flex items-center justify-between px-5 py-2 border-b border-n-weak h-12"
+  >
+    <div class="flex items-center justify-between gap-2 flex-1">
+      <span class="font-medium text-sm text-n-slate-12">
+        {{ $t('CAPTAIN.COPILOT.TITLE') }}
+      </span>
+      <div class="flex items-center">
+        <Button
+          v-if="hasMessages"
+          icon="i-lucide-plus"
+          ghost
+          sm
+          @click="$emit('reset')"
+        />
+        <Button icon="i-lucide-x" ghost sm @click="$emit('close')" />
+      </div>
+    </div>
+  </div>
+</template>
@@ -13,19 +13,16 @@ const sendMessage = () => {
 </script>

 <template>
-  <form
-    class="border border-n-weak bg-n-alpha-3 rounded-lg h-12 flex"
-    @submit.prevent="sendMessage"
-  >
+  <form class="relative" @submit.prevent="sendMessage">
    <input
      v-model="message"
      type="text"
      :placeholder="$t('CAPTAIN.COPILOT.SEND_MESSAGE')"
-      class="w-full reset-base bg-transparent px-4 py-3 text-n-slate-11 text-sm"
+      class="w-full reset-base bg-n-alpha-3 ltr:pl-4 ltr:pr-12 rtl:pl-12 rtl:pr-4 py-3 text-n-slate-11 text-sm border border-n-weak rounded-lg focus:outline-none focus:ring-1 focus:ring-n-blue-11 focus:border-n-blue-11"
      @keyup.enter="sendMessage"
    />
    <button
-      class="h-auto w-12 flex items-center justify-center text-n-slate-11"
+      class="absolute ltr:right-1 rtl:left-1 top-1/2 -translate-y-1/2 h-9 w-10 flex items-center justify-center text-n-slate-11 hover:text-n-blue-11"
      type="submit"
    >
      <i class="i-ph-arrow-up" />
@@ -0,0 +1,25 @@
+<script setup>
+import Icon from '../../components-next/icon/Icon.vue';
+defineProps({
+  content: {
+    type: String,
+    required: true,
+  },
+});
+</script>
+
+<template>
+  <div
+    class="flex flex-col gap-2 p-3 rounded-lg bg-n-background/50 border border-n-weak hover:bg-n-background/80 transition-colors duration-200"
+  >
+    <div class="flex items-start gap-2">
+      <Icon
+        icon="i-lucide-sparkles"
+        class="w-4 h-4 mt-0.5 flex-shrink-0 text-n-slate-9"
+      />
+      <div class="text-sm text-n-slate-11">
+        {{ content }}
+      </div>
+    </div>
+  </div>
+</template>
@@ -0,0 +1,34 @@
+<script setup>
+import CopilotThinkingGroup from './CopilotThinkingGroup.vue';
+
+const messages = [
+  {
+    id: 1,
+    content: 'Analyzing the user query',
+    reasoning: 'Breaking down the request into actionable steps',
+  },
+  {
+    id: 2,
+    content: 'Searching codebase',
+    reasoning: 'Looking for relevant files and functions',
+  },
+  {
+    id: 3,
+    content: 'Generating response',
+    reasoning: 'Composing a helpful and accurate answer',
+  },
+];
+</script>
+
+<template>
+  <Story title="Captain/Copilot/CopilotThinkingGroup" group="components">
+    <Variant title="Default">
+      <CopilotThinkingGroup :messages="messages" />
+    </Variant>
+
+    <Variant title="With Default Collapsed">
+      <!-- eslint-disable-next-line -->
+      <CopilotThinkingGroup :messages="messages" :default-collapsed="true" />
+    </Variant>
+  </Story>
+</template>
@@ -0,0 +1,61 @@
+<script setup>
+import { ref, watch, computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import Icon from '../icon/Icon.vue';
+import CopilotThinkingBlock from './CopilotThinkingBlock.vue';
+
+const props = defineProps({
+  messages: { type: Array, required: true },
+  defaultCollapsed: { type: Boolean, default: false },
+});
+const { t } = useI18n();
+const isExpanded = ref(!props.defaultCollapsed);
+
+const thinkingCount = computed(() => props.messages.length);
+
+watch(
+  () => props.defaultCollapsed,
+  newValue => {
+    if (newValue) {
+      isExpanded.value = false;
+    }
+  }
+);
+</script>
+
+<template>
+  <div class="flex flex-col gap-2">
+    <button
+      class="group flex items-center gap-2 text-xs text-n-slate-10 hover:text-n-slate-11 transition-colors duration-200 -ml-3"
+      @click="isExpanded = !isExpanded"
+    >
+      <Icon
+        :icon="isExpanded ? 'i-lucide-chevron-down' : 'i-lucide-chevron-right'"
+        class="w-4 h-4 transition-transform duration-200 group-hover:scale-110"
+      />
+      <span class="flex items-center gap-2">
+        {{ t('CAPTAIN.COPILOT.SHOW_STEPS') }}
+        <span
+          class="inline-flex items-center justify-center h-4 min-w-4 px-1 text-xs font-medium rounded-full bg-n-solid-3 text-n-slate-11"
+        >
+          {{ thinkingCount }}
+        </span>
+      </span>
+    </button>
+    <div
+      v-show="isExpanded"
+      class="space-y-3 transition-all duration-200"
+      :class="{
+        'opacity-100': isExpanded,
+        'opacity-0 max-h-0 overflow-hidden': !isExpanded,
+      }"
+    >
+      <CopilotThinkingBlock
+        v-for="message in messages"
+        :key="message.id"
+        :content="message.content"
+        :reasoning="message.reasoning"
+      />
+    </div>
+  </div>
+</template>
@@ -4,6 +4,7 @@ import { useMapGetter, useStore } from 'dashboard/composables/store';
 import wootConstants from 'dashboard/constants/globals';
 import { useAlert } from 'dashboard/composables';
 import { useI18n } from 'vue-i18n';
+import { useImpersonation } from 'dashboard/composables/useImpersonation';

 import {
  DropdownContainer,
@@ -20,6 +21,8 @@ const currentUserAvailability = useMapGetter('getCurrentUserAvailability');
 const currentAccountId = useMapGetter('getCurrentAccountId');
 const currentUserAutoOffline = useMapGetter('getCurrentUserAutoOffline');

+const { isImpersonating } = useImpersonation();
+
 const { AVAILABILITY_STATUS_KEYS } = wootConstants;
 const statusList = computed(() => {
  return [
@@ -46,6 +49,10 @@ const activeStatus = computed(() => {
 });

 function changeAvailabilityStatus(availability) {
+  if (isImpersonating.value) {
+    useAlert(t('PROFILE_SETTINGS.FORM.AVAILABILITY.IMPERSONATING_ERROR'));
+    return;
+  }
  try {
    store.dispatch('updateAvailability', {
      availability,
@@ -1,6 +1,7 @@
 <script>
 import { mapGetters } from 'vuex';
 import { useAlert } from 'dashboard/composables';
+import { useImpersonation } from 'dashboard/composables/useImpersonation';
 import WootDropdownItem from 'shared/components/ui/dropdown/DropdownItem.vue';
 import WootDropdownMenu from 'shared/components/ui/dropdown/DropdownMenu.vue';
 import WootDropdownHeader from 'shared/components/ui/dropdown/DropdownHeader.vue';
@@ -20,6 +21,10 @@ export default {
    AvailabilityStatusBadge,
    NextButton,
  },
+  setup() {
+    const { isImpersonating } = useImpersonation();
+    return { isImpersonating };
+  },
  data() {
    return {
      isStatusMenuOpened: false,
@@ -73,6 +78,13 @@ export default {
      });
    },
    changeAvailabilityStatus(availability) {
+      if (this.isImpersonating) {
+        useAlert(
+          this.$t('PROFILE_SETTINGS.FORM.AVAILABILITY.IMPERSONATING_ERROR')
+        );
+        return;
+      }
+
      if (this.isUpdating) {
        return;
      }
@@ -0,0 +1,37 @@
+import { describe, it, expect, beforeEach, vi } from 'vitest';
+import { useImpersonation } from '../useImpersonation';
+
+vi.mock('shared/helpers/sessionStorage', () => ({
+  __esModule: true,
+  default: {
+    get: vi.fn(),
+    set: vi.fn(),
+  },
+}));
+
+import SessionStorage from 'shared/helpers/sessionStorage';
+import { SESSION_STORAGE_KEYS } from 'dashboard/constants/sessionStorage';
+
+describe('useImpersonation', () => {
+  beforeEach(() => {
+    vi.clearAllMocks();
+  });
+
+  it('should return true if impersonation flag is set in session storage', () => {
+    SessionStorage.get.mockReturnValue(true);
+    const { isImpersonating } = useImpersonation();
+    expect(isImpersonating.value).toBe(true);
+    expect(SessionStorage.get).toHaveBeenCalledWith(
+      SESSION_STORAGE_KEYS.IMPERSONATION_USER
+    );
+  });
+
+  it('should return false if impersonation flag is not set in session storage', () => {
+    SessionStorage.get.mockReturnValue(false);
+    const { isImpersonating } = useImpersonation();
+    expect(isImpersonating.value).toBe(false);
+    expect(SessionStorage.get).toHaveBeenCalledWith(
+      SESSION_STORAGE_KEYS.IMPERSONATION_USER
+    );
+  });
+});
@@ -0,0 +1,10 @@
+import { computed } from 'vue';
+import SessionStorage from 'shared/helpers/sessionStorage';
+import { SESSION_STORAGE_KEYS } from 'dashboard/constants/sessionStorage';
+
+export function useImpersonation() {
+  const isImpersonating = computed(() => {
+    return SessionStorage.get(SESSION_STORAGE_KEYS.IMPERSONATION_USER);
+  });
+  return { isImpersonating };
+}
@@ -0,0 +1,3 @@
+export const SESSION_STORAGE_KEYS = {
+  IMPERSONATION_USER: 'impersonationUser',
+};
@@ -59,6 +59,11 @@
        "ERROR_MESSAGE": "Could not update bot. Please try again."
      }
    },
+    "ACCESS_TOKEN": {
+      "TITLE": "Access Token",
+      "DESCRIPTION": "Copy the access token and save it securely",
+      "COPY_SUCCESSFUL": "Access token copied to clipboard"
+    },
    "FORM": {
      "AVATAR": {
        "LABEL": "Bot avatar"
@@ -458,6 +458,10 @@
            "PLACEHOLDER": "Add Twitter"
          }
        }
+      },
+      "DELETE_CONTACT": {
+        "MESSAGE": "This action is permanent and irreversible.",
+        "BUTTON": "Delete now"
      }
    },
    "DETAILS": {
@@ -467,7 +471,7 @@
      "DELETE_CONTACT": "Delete contact",
      "DELETE_DIALOG": {
        "TITLE": "Confirm Deletion",
-        "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+        "DESCRIPTION": "Are you sure you want to delete this contact?",
        "CONFIRM": "Yes, Delete",
        "API": {
          "SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -327,12 +327,14 @@
    "NAME": "Captain",
    "HEADER_KNOW_MORE": "Know more",
    "COPILOT": {
+      "TITLE": "Copilot",
      "SEND_MESSAGE": "Send message...",
      "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
      "LOADER": "Captain is thinking",
      "YOU": "You",
      "USE": "Use this",
      "RESET": "Reset",
+      "SHOW_STEPS": "Show steps",
      "SELECT_ASSISTANT": "Select Assistant",
      "PROMPTS": {
        "SUMMARIZE": {
@@ -185,7 +185,8 @@
          "OFFLINE": "Offline"
        },
        "SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
-        "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+        "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+        "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
      },
      "EMAIL": {
        "LABEL": "Your email address",
@@ -5,12 +5,15 @@ import { useAlert } from 'dashboard/composables';
 import { useI18n } from 'vue-i18n';
 import { required, helpers, url } from '@vuelidate/validators';
 import { useVuelidate } from '@vuelidate/core';
+import { copyTextToClipboard } from 'shared/helpers/clipboard';
+import { useToggle } from '@vueuse/core';

 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 import Input from 'dashboard/components-next/input/Input.vue';
 import TextArea from 'dashboard/components-next/textarea/TextArea.vue';
 import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import AccessToken from 'dashboard/routes/dashboard/settings/profile/AccessToken.vue';

 const props = defineProps({
  type: {
@@ -42,6 +45,9 @@ const formState = reactive({
  botAvatarUrl: '',
 });

+const [showAccessToken, toggleAccessToken] = useToggle();
+const accessToken = ref('');
+
 const v$ = useVuelidate(
  {
    botName: {
@@ -70,11 +76,22 @@ const isLoading = computed(() =>
    : uiFlags.value.isUpdating
 );

-const dialogTitle = computed(() =>
-  props.type === MODAL_TYPES.CREATE
+const dialogTitle = computed(() => {
+  if (showAccessToken.value) {
+    return t('AGENT_BOTS.ACCESS_TOKEN.TITLE');
+  }
+
+  return props.type === MODAL_TYPES.CREATE
    ? t('AGENT_BOTS.ADD.TITLE')
-    : t('AGENT_BOTS.EDIT.TITLE')
-);
+    : t('AGENT_BOTS.EDIT.TITLE');
+});
+
+const dialogDescription = computed(() => {
+  if (showAccessToken.value) {
+    return t('AGENT_BOTS.ACCESS_TOKEN.DESCRIPTION');
+  }
+  return '';
+});

 const confirmButtonLabel = computed(() =>
  props.type === MODAL_TYPES.CREATE
@@ -90,6 +107,13 @@ const botUrlError = computed(() =>
  v$.value.botUrl.$error ? v$.value.botUrl.$errors[0]?.$message : ''
 );

+const showAccessTokenInput = computed(
+  () =>
+    showAccessToken.value ||
+    props.type === MODAL_TYPES.EDIT ||
+    accessToken.value
+);
+
 const resetForm = () => {
  Object.assign(formState, {
    botName: '',
@@ -128,6 +152,7 @@ const handleAvatarDelete = async () => {
 const handleSubmit = async () => {
  v$.value.$touch();
  if (v$.value.$invalid) return;
+  if (showAccessToken.value) return;

  const botData = {
    name: formState.botName,
@@ -144,7 +169,7 @@ const handleSubmit = async () => {
      ? botData
      : { id: props.selectedBot.id, data: botData };

-    await store.dispatch(
+    const response = await store.dispatch(
      `agentBots/${isCreate ? 'create' : 'update'}`,
      actionPayload
    );
@@ -154,7 +179,21 @@ const handleSubmit = async () => {
      : t('AGENT_BOTS.EDIT.API.SUCCESS_MESSAGE');
    useAlert(alertKey);

-    dialogRef.value.close();
+    // Show access token after creation
+    if (isCreate) {
+      const { access_token: responseAccessToken, id } = response || {};
+
+      if (id && responseAccessToken) {
+        accessToken.value = responseAccessToken;
+        toggleAccessToken(true);
+      } else {
+        accessToken.value = '';
+        dialogRef.value.close();
+      }
+    } else {
+      dialogRef.value.close();
+    }
+
    resetForm();
  } catch (error) {
    const errorKey = isCreate
@@ -166,17 +205,43 @@ const handleSubmit = async () => {

 const initializeForm = () => {
  if (props.selectedBot && Object.keys(props.selectedBot).length) {
-    const { name, description, outgoing_url, thumbnail, bot_config } =
-      props.selectedBot;
+    const {
+      name,
+      description,
+      outgoing_url: botUrl,
+      thumbnail,
+      bot_config: botConfig,
+      access_token: botAccessToken,
+    } = props.selectedBot;
    formState.botName = name || '';
    formState.botDescription = description || '';
-    formState.botUrl = outgoing_url || bot_config?.webhook_url || '';
+    formState.botUrl = botUrl || botConfig?.webhook_url || '';
    formState.botAvatarUrl = thumbnail || '';
+
+    if (botAccessToken && props.type === MODAL_TYPES.EDIT) {
+      accessToken.value = botAccessToken;
+    }
  } else {
    resetForm();
  }
 };

+const onCopyToken = async value => {
+  await copyTextToClipboard(value);
+  useAlert(t('COMPONENTS.CODE.COPY_SUCCESSFUL'));
+};
+
+const closeModal = () => {
+  if (!showAccessToken.value) v$.value?.$reset();
+  accessToken.value = '';
+  toggleAccessToken(false);
+};
+
+const onClickClose = () => {
+  closeModal();
+  dialogRef.value.close();
+};
+
 watch(() => props.selectedBot, initializeForm, { immediate: true, deep: true });

 defineExpose({ dialogRef });
@@ -187,48 +252,68 @@ defineExpose({ dialogRef });
    ref="dialogRef"
    type="edit"
    :title="dialogTitle"
+    :description="dialogDescription"
    :show-cancel-button="false"
    :show-confirm-button="false"
-    @close="v$.$reset()"
+    @close="closeModal"
  >
    <form class="flex flex-col gap-4" @submit.prevent="handleSubmit">
-      <div class="mb-2 flex flex-col items-start">
-        <span class="mb-2 text-sm font-medium text-n-slate-12">
-          {{ $t('AGENT_BOTS.FORM.AVATAR.LABEL') }}
-        </span>
-        <Avatar
-          :src="formState.botAvatarUrl"
-          :name="formState.botName"
-          :size="68"
-          allow-upload
-          @upload="handleImageUpload"
-          @delete="handleAvatarDelete"
+      <div
+        v-if="!showAccessToken || type === MODAL_TYPES.EDIT"
+        class="flex flex-col gap-4"
+      >
+        <div class="mb-2 flex flex-col items-start">
+          <span class="mb-2 text-sm font-medium text-n-slate-12">
+            {{ $t('AGENT_BOTS.FORM.AVATAR.LABEL') }}
+          </span>
+          <Avatar
+            :src="formState.botAvatarUrl"
+            :name="formState.botName"
+            :size="68"
+            allow-upload
+            icon-name="i-lucide-bot-message-square"
+            @upload="handleImageUpload"
+            @delete="handleAvatarDelete"
+          />
+        </div>
+
+        <Input
+          id="bot-name"
+          v-model="formState.botName"
+          :label="$t('AGENT_BOTS.FORM.NAME.LABEL')"
+          :placeholder="$t('AGENT_BOTS.FORM.NAME.PLACEHOLDER')"
+          :message="botNameError"
+          :message-type="botNameError ? 'error' : 'info'"
+          @blur="v$.botName.$touch()"
+        />
+
+        <TextArea
+          id="bot-description"
+          v-model="formState.botDescription"
+          :label="$t('AGENT_BOTS.FORM.DESCRIPTION.LABEL')"
+          :placeholder="$t('AGENT_BOTS.FORM.DESCRIPTION.PLACEHOLDER')"
+        />
+
+        <Input
+          id="bot-url"
+          v-model="formState.botUrl"
+          :label="$t('AGENT_BOTS.FORM.WEBHOOK_URL.LABEL')"
+          :placeholder="$t('AGENT_BOTS.FORM.WEBHOOK_URL.PLACEHOLDER')"
+          :message="botUrlError"
+          :message-type="botUrlError ? 'error' : 'info'"
+          @blur="v$.botUrl.$touch()"
        />
      </div>

-      <Input
-        v-model="formState.botName"
-        :label="$t('AGENT_BOTS.FORM.NAME.LABEL')"
-        :placeholder="$t('AGENT_BOTS.FORM.NAME.PLACEHOLDER')"
-        :message="botNameError"
-        :message-type="botNameError ? 'error' : 'info'"
-        @blur="v$.botName.$touch()"
-      />
-
-      <TextArea
-        v-model="formState.botDescription"
-        :label="$t('AGENT_BOTS.FORM.DESCRIPTION.LABEL')"
-        :placeholder="$t('AGENT_BOTS.FORM.DESCRIPTION.PLACEHOLDER')"
-      />
-
-      <Input
-        v-model="formState.botUrl"
-        :label="$t('AGENT_BOTS.FORM.WEBHOOK_URL.LABEL')"
-        :placeholder="$t('AGENT_BOTS.FORM.WEBHOOK_URL.PLACEHOLDER')"
-        :message="botUrlError"
-        :message-type="botUrlError ? 'error' : 'info'"
-        @blur="v$.botUrl.$touch()"
-      />
+      <div v-if="showAccessTokenInput" class="flex flex-col gap-1">
+        <label
+          v-if="type === MODAL_TYPES.EDIT"
+          class="mb-0.5 text-sm font-medium text-n-slate-12"
+        >
+          {{ $t('AGENT_BOTS.ACCESS_TOKEN.TITLE') }}
+        </label>
+        <AccessToken :value="accessToken" @on-copy="onCopyToken" />
+      </div>

      <div class="flex items-center justify-end w-full gap-2 px-0 py-2">
        <NextButton
@@ -236,9 +321,10 @@ defineExpose({ dialogRef });
          slate
          type="reset"
          :label="$t('AGENT_BOTS.FORM.CANCEL')"
-          @click="dialogRef.close()"
+          @click="onClickClose()"
        />
        <NextButton
+          v-if="!showAccessToken"
          type="submit"
          data-testid="label-submit"
          :label="confirmButtonLabel"
@@ -39,6 +39,7 @@ const onClick = () => {
      <template #masked>
        <button
          class="absolute top-1.5 ltr:right-0.5 rtl:left-0.5"
+          type="button"
          @click="toggleMasked"
        >
          <fluent-icon :icon="maskIcon" :size="16" />
@@ -46,7 +47,7 @@ const onClick = () => {
      </template>
    </woot-input>
    <FormButton
-      type="submit"
+      type="button"
      size="large"
      icon="text-copy"
      variant="outline"
@@ -2,6 +2,8 @@ import types from '../mutation-types';
 import authAPI from '../../api/auth';

 import { setUser, clearCookiesOnLogout } from '../utils/api';
+import SessionStorage from 'shared/helpers/sessionStorage';
+import { SESSION_STORAGE_KEYS } from 'dashboard/constants/sessionStorage';

 const initialState = {
  currentUser: {
@@ -145,8 +147,15 @@ export const actions = {
  updateUISettings: async ({ commit }, params) => {
    try {
      commit(types.SET_CURRENT_USER_UI_SETTINGS, params);
-      const response = await authAPI.updateUISettings(params);
-      commit(types.SET_CURRENT_USER, response.data);
+
+      const isImpersonating = SessionStorage.get(
+        SESSION_STORAGE_KEYS.IMPERSONATION_USER
+      );
+
+      if (!isImpersonating) {
+        const response = await authAPI.updateUISettings(params);
+        commit(types.SET_CURRENT_USER, response.data);
+      }
    } catch (error) {
      // Ignore error
    }
@@ -2,7 +2,9 @@ import fromUnixTime from 'date-fns/fromUnixTime';
 import differenceInDays from 'date-fns/differenceInDays';
 import Cookies from 'js-cookie';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
+import { SESSION_STORAGE_KEYS } from 'dashboard/constants/sessionStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
+import SessionStorage from 'shared/helpers/sessionStorage';
 import { emitter } from 'shared/helpers/mitt';
 import {
  ANALYTICS_IDENTITY,
@@ -44,6 +46,10 @@ export const clearLocalStorageOnLogout = () => {
  LocalStorage.remove(LOCAL_STORAGE_KEYS.DRAFT_MESSAGES);
 };

+export const clearSessionStorageOnLogout = () => {
+  SessionStorage.remove(SESSION_STORAGE_KEYS.IMPERSONATION_USER);
+};
+
 export const deleteIndexedDBOnLogout = async () => {
  let dbs = [];
  try {
@@ -75,6 +81,7 @@ export const clearCookiesOnLogout = () => {
  emitter.emit(ANALYTICS_RESET);
  clearBrowserSessionCookies();
  clearLocalStorageOnLogout();
+  clearSessionStorageOnLogout();
  const globalConfig = window.globalConfig || {};
  const logoutRedirectLink = globalConfig.LOGOUT_REDIRECT_LINK || '/';
  window.location = logoutRedirectLink;
@@ -0,0 +1,26 @@
+export default {
+  clearAll() {
+    window.sessionStorage.clear();
+  },
+
+  get(key) {
+    try {
+      const value = window.sessionStorage.getItem(key);
+      return value ? JSON.parse(value) : null;
+    } catch (error) {
+      return window.sessionStorage.getItem(key);
+    }
+  },
+
+  set(key, value) {
+    if (typeof value === 'object') {
+      window.sessionStorage.setItem(key, JSON.stringify(value));
+    } else {
+      window.sessionStorage.setItem(key, value);
+    }
+  },
+
+  remove(key) {
+    window.sessionStorage.removeItem(key);
+  },
+};
@@ -0,0 +1,137 @@
+import SessionStorage from '../sessionStorage';
+
+// Mocking sessionStorage
+const sessionStorageMock = (() => {
+  let store = {};
+  return {
+    getItem: key => store[key] || null,
+    setItem: (key, value) => {
+      store[key] = String(value);
+    },
+    removeItem: key => delete store[key],
+    clear: () => {
+      store = {};
+    },
+  };
+})();
+
+Object.defineProperty(window, 'sessionStorage', {
+  value: sessionStorageMock,
+});
+
+describe('SessionStorage utility', () => {
+  beforeEach(() => {
+    sessionStorage.clear();
+  });
+
+  describe('clearAll method', () => {
+    it('should clear all items from sessionStorage', () => {
+      sessionStorage.setItem('testKey1', 'testValue1');
+      sessionStorage.setItem('testKey2', 'testValue2');
+
+      SessionStorage.clearAll();
+
+      expect(sessionStorage.getItem('testKey1')).toBeNull();
+      expect(sessionStorage.getItem('testKey2')).toBeNull();
+    });
+  });
+
+  describe('get method', () => {
+    it('should retrieve and parse JSON values correctly', () => {
+      const testObject = { a: 1, b: 'test' };
+      sessionStorage.setItem('testKey', JSON.stringify(testObject));
+
+      expect(SessionStorage.get('testKey')).toEqual(testObject);
+    });
+
+    it('should return null for non-existent keys', () => {
+      expect(SessionStorage.get('nonExistentKey')).toBeNull();
+    });
+
+    it('should handle non-JSON values by returning the raw value', () => {
+      sessionStorage.setItem('testKey', 'plain string value');
+
+      expect(SessionStorage.get('testKey')).toBe('plain string value');
+    });
+
+    it('should handle malformed JSON gracefully', () => {
+      sessionStorage.setItem('testKey', '{malformed:json}');
+
+      expect(SessionStorage.get('testKey')).toBe('{malformed:json}');
+    });
+  });
+
+  describe('set method', () => {
+    it('should store object values as JSON strings', () => {
+      const testObject = { a: 1, b: 'test' };
+      SessionStorage.set('testKey', testObject);
+
+      expect(sessionStorage.getItem('testKey')).toBe(
+        JSON.stringify(testObject)
+      );
+    });
+
+    it('should store primitive values directly', () => {
+      SessionStorage.set('stringKey', 'test string');
+      expect(sessionStorage.getItem('stringKey')).toBe('test string');
+
+      SessionStorage.set('numberKey', 42);
+      expect(sessionStorage.getItem('numberKey')).toBe('42');
+
+      SessionStorage.set('booleanKey', true);
+      expect(sessionStorage.getItem('booleanKey')).toBe('true');
+    });
+
+    it('should handle null values', () => {
+      SessionStorage.set('nullKey', null);
+
+      expect(sessionStorage.getItem('nullKey')).toBe('null');
+      expect(SessionStorage.get('nullKey')).toBeNull();
+    });
+
+    it('should handle undefined values', () => {
+      SessionStorage.set('undefinedKey', undefined);
+
+      expect(sessionStorage.getItem('undefinedKey')).toBe('undefined');
+    });
+  });
+
+  describe('remove method', () => {
+    it('should remove an item from sessionStorage', () => {
+      SessionStorage.set('testKey', 'testValue');
+      expect(SessionStorage.get('testKey')).toBe('testValue');
+
+      SessionStorage.remove('testKey');
+
+      expect(SessionStorage.get('testKey')).toBeNull();
+    });
+
+    it('should do nothing when removing a non-existent key', () => {
+      expect(() => {
+        SessionStorage.remove('nonExistentKey');
+      }).not.toThrow();
+    });
+  });
+
+  describe('Integration of methods', () => {
+    it('should set, get, and remove values correctly', () => {
+      SessionStorage.set('testKey', { value: 'test' });
+
+      expect(SessionStorage.get('testKey')).toEqual({ value: 'test' });
+
+      SessionStorage.remove('testKey');
+      expect(SessionStorage.get('testKey')).toBeNull();
+    });
+
+    it('should correctly handle impersonation flag (common use case)', () => {
+      SessionStorage.set('impersonationUser', true);
+
+      expect(SessionStorage.get('impersonationUser')).toBe(true);
+
+      expect(sessionStorage.getItem('impersonationUser')).toBe('true');
+
+      SessionStorage.remove('impersonationUser');
+      expect(SessionStorage.get('impersonationUser')).toBeNull();
+    });
+  });
+});
@@ -6,7 +6,8 @@ import { parseBoolean } from '@chatwoot/utils';
 import { useAlert } from 'dashboard/composables';
 import { required, email } from '@vuelidate/validators';
 import { useVuelidate } from '@vuelidate/core';
-
+import { SESSION_STORAGE_KEYS } from 'dashboard/constants/sessionStorage';
+import SessionStorage from 'shared/helpers/sessionStorage';
 // mixins
 import globalConfigMixin from 'shared/mixins/globalConfigMixin';

@@ -21,6 +22,8 @@ const ERROR_MESSAGES = {
  'business-account-only': 'LOGIN.OAUTH.BUSINESS_ACCOUNTS_ONLY',
 };

+const IMPERSONATION_URL_SEARCH_KEY = 'impersonation';
+
 export default {
  components: {
    FormInput,
@@ -112,6 +115,14 @@ export default {
      this.loginApi.message = message;
      useAlert(this.loginApi.message);
    },
+    handleImpersonation() {
+      // Detects impersonation mode via URL and sets a session flag to prevent user settings changes during impersonation.
+      const urlParams = new URLSearchParams(window.location.search);
+      const impersonation = urlParams.get(IMPERSONATION_URL_SEARCH_KEY);
+      if (impersonation) {
+        SessionStorage.set(SESSION_STORAGE_KEYS.IMPERSONATION_USER, true);
+      }
+    },
    submitLogin() {
      this.loginApi.hasErrored = false;
      this.loginApi.showLoading = true;
@@ -128,6 +139,7 @@ export default {

      login(credentials)
        .then(() => {
+          this.handleImpersonation();
          this.showAlertMessage(this.$t('LOGIN.API.SUCCESS_MESSAGE'));
        })
        .catch(response => {
@@ -31,7 +31,7 @@ class ApplicationMailbox < ActionMailbox::Base
    end

    def in_reply_to_matches?(in_reply_to)
-      Array.wrap(in_reply_to).any? { _1.match?(CONVERSATION_MESSAGE_ID_PATTERN) }
+      Array.wrap(in_reply_to).any? { it.match?(CONVERSATION_MESSAGE_ID_PATTERN) }
    end

    # checks if follow this pattern  send it to reply_mailbox
@@ -97,8 +97,8 @@ class Account < ApplicationRecord

  has_one_attached :contacts_export

-  enum locale: LANGUAGES_CONFIG.map { |key, val| [val[:iso_639_1_code], key] }.to_h
-  enum status: { active: 0, suspended: 1 }
+  enum :locale, LANGUAGES_CONFIG.map { |key, val| [val[:iso_639_1_code], key] }.to_h, prefix: true
+  enum :status, { active: 0, suspended: 1 }

  scope :with_auto_resolve, -> { where("(settings ->> 'auto_resolve_after')::int IS NOT NULL") }

@@ -20,6 +20,10 @@ module SsoAuthenticatable
    "#{ENV.fetch('FRONTEND_URL', nil)}/app/login?email=#{encoded_email}&sso_auth_token=#{generate_sso_auth_token}"
  end

+  def generate_sso_link_with_impersonation
+    "#{generate_sso_link}&impersonation=true"
+  end
+
  private

  def sso_token_key(token)
@@ -128,6 +128,12 @@ class Conversation < ApplicationRecord
    additional_attributes&.dig('conversation_language')
  end

+  # Be aware: The precision of created_at and last_activity_at may differ from Ruby's Time precision.
+  # Our DB column (see schema) stores timestamps with second-level precision (no microseconds), so
+  # if you assign a Ruby Time with microseconds, the DB will truncate it. This may cause subtle differences
+  # if you compare or copy these values in Ruby, also in our specs
+  # So in specs rely on to be_with(1.second) instead of to eq()
+  # TODO: Migrate to use a timestamp with microsecond precision
  def last_activity_at
    self[:last_activity_at] || created_at
  end
@@ -16,8 +16,8 @@
 #  index_email_templates_on_name_and_account_id  (name,account_id) UNIQUE
 #
 class EmailTemplate < ApplicationRecord
-  enum locale: LANGUAGES_CONFIG.map { |key, val| [val[:iso_639_1_code], key] }.to_h
-  enum template_type: { layout: 0, content: 1 }
+  enum :locale, LANGUAGES_CONFIG.map { |key, val| [val[:iso_639_1_code], key] }.to_h, prefix: true
+  enum :template_type, { layout: 0, content: 1 }
  belongs_to :account, optional: true

  validates :name, uniqueness: { scope: :account }
@@ -19,7 +19,7 @@ class InstallationConfig < ApplicationRecord
  # https://discuss.rubyonrails.org/t/cve-2022-32224-possible-rce-escalation-bug-with-serialized-columns-in-active-record/81017
  # FIX ME : fixes breakage of installation config. we need to migrate.
  # Fix configuration in application.rb
-  serialize :serialized_value, ActiveSupport::HashWithIndifferentAccess
+  serialize :serialized_value, coder: YAML, type: ActiveSupport::HashWithIndifferentAccess

  before_validation :set_lock
  validates :name, presence: true
@@ -32,6 +32,10 @@ class InstallationConfig < ApplicationRecord
  after_commit :clear_cache

  def value
+    # This is an extra hack again cause of the YAML serialization, in case of new object initialization in super admin
+    # It was throwing error as the default value of column '{}' was failing in deserialization.
+    return {}.with_indifferent_access if new_record? && @attributes['serialized_value']&.value_before_type_cast == '{}'
+
    serialized_value[:value]
  end

@@ -185,7 +185,13 @@ class Message < ApplicationRecord
    # move this to a presenter
    return self[:content] if !input_csat? || inbox.web_widget?

-    I18n.t('conversations.survey.response', link: "#{ENV.fetch('FRONTEND_URL', nil)}/survey/responses/#{conversation.uuid}")
+    survey_link = "#{ENV.fetch('FRONTEND_URL', nil)}/survey/responses/#{conversation.uuid}"
+
+    if inbox.csat_config&.dig('message').present?
+      "#{inbox.csat_config['message']} #{survey_link}"
+    else
+      I18n.t('conversations.survey.response', link: survey_link)
+    end
  end

  def email_notifiable_message?
@@ -109,8 +109,8 @@ class User < ApplicationRecord
    self.email = email.try(:downcase)
  end

-  def send_devise_notification(notification, *args)
-    devise_mailer.with(account: Current.account).send(notification, self, *args).deliver_later
+  def send_devise_notification(notification, *)
+    devise_mailer.with(account: Current.account).send(notification, self, *).deliver_later
  end

  def set_password_and_uid
@@ -0,0 +1,36 @@
+# frozen_string_literal: true
+
+class Account::SignUpEmailValidationService
+  include CustomExceptions::Account
+  attr_reader :email
+
+  def initialize(email)
+    @email = email
+  end
+
+  def perform
+    address = ValidEmail2::Address.new(email)
+
+    raise InvalidEmail.new({ valid: false, disposable: nil }) unless address.valid?
+
+    raise InvalidEmail.new({ domain_blocked: true }) if domain_blocked?
+
+    raise InvalidEmail.new({ valid: true, disposable: true }) if address.disposable?
+
+    true
+  end
+
+  private
+
+  def domain_blocked?
+    domain = email.split('@').last&.downcase
+    blocked_domains.any? { |blocked_domain| domain.match?(blocked_domain.downcase) }
+  end
+
+  def blocked_domains
+    domains = GlobalConfigService.load('BLOCKED_EMAIL_DOMAINS', '')
+    return [] if domains.blank?
+
+    domains.split("\n").map(&:strip)
+  end
+end
@@ -28,16 +28,6 @@ class Conversations::FilterService < FilterService
      :taggings, :inbox, { assignee: { avatar_attachment: [:blob] } }, { contact: { avatar_attachment: [:blob] } }, :team, :messages, :contact_inbox
    )

-    account_user = @account.account_users.find_by(user_id: @user.id)
-    is_administrator = account_user&.role == 'administrator'
-
-    # Ensure we only include conversations from inboxes the user has access to
-    unless is_administrator
-      inbox_ids = @user.inboxes.where(account_id: @account.id).pluck(:id)
-      conversations = conversations.where(inbox_id: inbox_ids)
-    end
-
-    # Apply permission-based filtering
    Conversations::PermissionFilterService.new(
      conversations,
      @user,
@@ -8,9 +8,23 @@ class Conversations::PermissionFilterService
  end

  def perform
-    # The base implementation simply returns all conversations
-    # Enterprise edition extends this with permission-based filtering
-    conversations
+    return conversations if user_role == 'administrator'
+
+    accessible_conversations
+  end
+
+  private
+
+  def accessible_conversations
+    conversations.where(inbox: user.inboxes.where(account_id: account.id))
+  end
+
+  def account_user
+    AccountUser.find_by(account_id: account.id, user_id: user.id)
+  end
+
+  def user_role
+    account_user&.role
  end
 end

@@ -12,7 +12,6 @@ class MessageTemplates::Template::CsatSurvey
  private

  delegate :contact, :account, :inbox, to: :conversation
-  delegate :csat_config, to: :inbox

  def should_send_csat_survey?
    return true unless survey_rules_configured?
@@ -137,14 +137,19 @@ class Twilio::IncomingMessageService
  end

  def download_with_auth(media_url)
-    Down.download(
-      media_url,
-      http_basic_authentication: [twilio_channel.account_sid, twilio_channel.auth_token || twilio_channel.api_key_sid]
-    )
+    auth_credentials = if twilio_channel.api_key_sid.present?
+                         # When using api_key_sid, the auth token should be the api_secret_key
+                         [twilio_channel.api_key_sid, twilio_channel.auth_token]
+                       else
+                         # When using account_sid, the auth token is the account's auth token
+                         [twilio_channel.account_sid, twilio_channel.auth_token]
+                       end
+
+    Down.download(media_url, http_basic_authentication: auth_credentials)
  end

  def handle_download_attachment_error(error, media_url)
-    Rails.logger.info "Error downloading attachment from Twilio: #{error.message}: Retrying"
+    Rails.logger.info "Error downloading attachment from Twilio: #{error.message}: Retrying without auth"
    Down.download(media_url)
  rescue StandardError => e
    Rails.logger.info "Error downloading attachment from Twilio: #{e.message}: Skipping"
@@ -2,7 +2,7 @@
 <hr/>
  <div class="form-actions">
  <p class="text-color-red">Caution: Any actions executed after impersonate will appear as if performed by the impersonated user - [<%= page.resource.name %> ]</p>
-    <a class='button' target='_blank' href='<%= page.resource.generate_sso_link %>'>Impersonate user </a>
+    <a class='button' target='_blank' href='<%= page.resource.generate_sso_link_with_impersonation %>'>Impersonate user </a>
  </div>
 </section>

@@ -16,10 +16,10 @@ KillMode=mixed
 StandardInput=null
 SyslogIdentifier=%p

-Environment="PATH=/home/chatwoot/.rvm/gems/ruby-3.3.3/bin:/home/chatwoot/.rvm/gems/ruby-3.3.3@global/bin:/home/chatwoot/.rvm/rubies/ruby-3.3.3/bin:/home/chatwoot/.rvm/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin:/home/chatwoot/.rvm/bin:/home/chatwoot/.rvm/bin"
+Environment="PATH=/home/chatwoot/.rvm/gems/ruby-3.4.4/bin:/home/chatwoot/.rvm/gems/ruby-3.4.4@global/bin:/home/chatwoot/.rvm/rubies/ruby-3.4.4/bin:/home/chatwoot/.rvm/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin:/home/chatwoot/.rvm/bin:/home/chatwoot/.rvm/bin"
 Environment="PORT=3000"
 Environment="RAILS_ENV=production"
 Environment="NODE_ENV=production"
 Environment="RAILS_LOG_TO_STDOUT=true"
-Environment="GEM_HOME=/home/chatwoot/.rvm/gems/ruby-3.3.3"
-Environment="GEM_PATH=/home/chatwoot/.rvm/gems/ruby-3.3.3:/home/chatwoot/.rvm/gems/ruby-3.3.3@global"
+Environment="GEM_HOME=/home/chatwoot/.rvm/gems/ruby-3.4.4"
+Environment="GEM_PATH=/home/chatwoot/.rvm/gems/ruby-3.4.4:/home/chatwoot/.rvm/gems/ruby-3.4.4@global"
@@ -21,10 +21,10 @@ MemoryHigh=1.4G
 MemorySwapMax=0
 OOMPolicy=stop

-Environment="PATH=/home/chatwoot/.rvm/gems/ruby-3.3.3/bin:/home/chatwoot/.rvm/gems/ruby-3.3.3@global/bin:/home/chatwoot/.rvm/rubies/ruby-3.3.3/bin:/home/chatwoot/.rvm/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin:/home/chatwoot/.rvm/bin:/home/chatwoot/.rvm/bin"
+Environment="PATH=/home/chatwoot/.rvm/gems/ruby-3.4.4/bin:/home/chatwoot/.rvm/gems/ruby-3.4.4@global/bin:/home/chatwoot/.rvm/rubies/ruby-3.4.4/bin:/home/chatwoot/.rvm/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin:/home/chatwoot/.rvm/bin:/home/chatwoot/.rvm/bin"
 Environment="PORT=3000"
 Environment="RAILS_ENV=production"
 Environment="NODE_ENV=production"
 Environment="RAILS_LOG_TO_STDOUT=true"
-Environment="GEM_HOME=/home/chatwoot/.rvm/gems/ruby-3.3.3"
-Environment="GEM_PATH=/home/chatwoot/.rvm/gems/ruby-3.3.3:/home/chatwoot/.rvm/gems/ruby-3.3.3@global"
+Environment="GEM_HOME=/home/chatwoot/.rvm/gems/ruby-3.4.4"
+Environment="GEM_PATH=/home/chatwoot/.rvm/gems/ruby-3.4.4:/home/chatwoot/.rvm/gems/ruby-3.4.4@global"
@@ -338,8 +338,8 @@ function setup_chatwoot() {
  sudo -i -u chatwoot << EOF
  rvm --version
  rvm autolibs disable
-  rvm install "ruby-3.3.3"
-  rvm use 3.3.3 --default
+  rvm install "ruby-3.4.4"
+  rvm use 3.4.4 --default

  git clone https://github.com/chatwoot/chatwoot.git
  cd chatwoot
@@ -1,6 +1,6 @@
 # pre-build stage
 FROM node:23-alpine as node
-FROM ruby:3.3.3-alpine3.19 AS pre-builder
+FROM ruby:3.4.4-alpine3.21 AS pre-builder

 ARG NODE_VERSION="23.7.0"
 ARG PNPM_VERSION="10.2.0"
@@ -90,13 +90,13 @@ RUN if [ "$RAILS_ENV" = "production" ]; then \
 RUN git rev-parse HEAD > /app/.git_sha

 # Remove unnecessary files
-RUN rm -rf /gems/ruby/3.3.0/cache/*.gem \
-  && find /gems/ruby/3.3.0/gems/ \( -name "*.c" -o -name "*.o" \) -delete \
+RUN rm -rf /gems/ruby/3.4.0/cache/*.gem \
+  && find /gems/ruby/3.4.0/gems/ \( -name "*.c" -o -name "*.o" \) -delete \
  && rm -rf .git \
  && rm .gitignore

 # final build stage
-FROM ruby:3.3.3-alpine3.19
+FROM ruby:3.4.4-alpine3.21

 ARG NODE_VERSION="23.7.0"
 ARG PNPM_VERSION="10.2.0"
@@ -6,12 +6,12 @@ class Api::V1::Accounts::CustomRolesController < Api::V1::Accounts::EnterpriseAc
    @custom_roles = Current.account.custom_roles
  end

+  def show; end
+
  def create
    @custom_role = Current.account.custom_roles.create!(permitted_params)
  end

-  def show; end
-
  def update
    @custom_role.update!(permitted_params)
  end
@@ -6,12 +6,12 @@ class Api::V1::Accounts::SlaPoliciesController < Api::V1::Accounts::EnterpriseAc
    @sla_policies = Current.account.sla_policies
  end

+  def show; end
+
  def create
    @sla_policy = Current.account.sla_policies.create!(permitted_params)
  end

-  def show; end
-
  def update
    @sla_policy.update!(permitted_params)
  end
@@ -50,7 +50,7 @@ class Captain::Conversation::ResponseBuilderJob < ApplicationJob
  def message_content(message)
    return message.content if message.content.present?

-    'User has shared an attachment' if message.attachments.any?
+    return 'User has shared an attachment' if message.attachments.any?

    'User has shared a message without content'
  end
@@ -15,9 +15,9 @@ class Captain::ToolRegistryService
    @registered_tools << tool.to_registry_format
  end

-  def method_missing(method_name, *arguments)
+  def method_missing(method_name, *)
    if @tools.key?(method_name.to_s)
-      @tools[method_name.to_s].execute(*arguments)
+      @tools[method_name.to_s].execute(*)
    else
      super
    end
@@ -1,8 +1,9 @@
 class Captain::Tools::BaseService
  attr_accessor :assistant

-  def initialize(assistant)
+  def initialize(assistant, user: nil)
    @assistant = assistant
+    @user = user
  end

  def name
@@ -0,0 +1,72 @@
+class Captain::Tools::Copilot::SearchConversationsService < Captain::Tools::BaseService
+  def name
+    'search_conversations'
+  end
+
+  def description
+    'Search conversations based on parameters'
+  end
+
+  def parameters
+    {
+      type: 'object',
+      properties: properties,
+      required: []
+    }
+  end
+
+  def execute(arguments)
+    status = arguments['status']
+    contact_id = arguments['contact_id']
+    priority = arguments['priority']
+
+    conversations = get_conversations(status, contact_id, priority)
+
+    return 'No conversations found' unless conversations.exists?
+
+    total_count = conversations.count
+    conversations = conversations.limit(100)
+
+    <<~RESPONSE
+      #{total_count > 100 ? "Found #{total_count} conversations (showing first 100)" : "Total number of conversations: #{total_count}"}
+      #{conversations.map { |conversation| conversation.to_llm_text(include_contact_details: true) }.join("\n---\n")}
+    RESPONSE
+  end
+
+  private
+
+  def get_conversations(status, contact_id, priority)
+    conversations = permissible_conversations
+    conversations = conversations.where(contact_id: contact_id) if contact_id.present?
+    conversations = conversations.where(status: status) if status.present?
+    conversations = conversations.where(priority: priority) if priority.present?
+    conversations
+  end
+
+  def permissible_conversations
+    Conversations::PermissionFilterService.new(
+      @assistant.account.conversations,
+      @user,
+      @assistant.account
+    ).perform
+  end
+
+  def properties
+    {
+      contact_id: {
+        type: 'number',
+        description: 'Filter conversations by contact ID'
+      },
+      status: {
+        type: 'string',
+        enum: %w[open resolved pending snoozed],
+        description: 'Filter conversations by status'
+      },
+      priority: {
+        type: 'string',
+        enum: %w[low medium high urgent],
+        description: 'Filter conversations by priority'
+      }
+    }
+  end
+end
@@ -1,36 +1,37 @@
 module Enterprise::Conversations::PermissionFilterService
  def perform
-    account_user = AccountUser.find_by(account_id: account.id, user_id: user.id)
-    permissions = account_user&.permissions || []
-    user_role = account_user&.role
+    return filter_by_permissions(permissions) if user_has_custom_role?

-    # Skip filtering for administrators
-    return conversations if user_role == 'administrator'
-    # Skip filtering for regular agents (without custom roles/permissions)
-    return conversations if user_role == 'agent' && account_user&.custom_role_id.nil?
-
-    filter_by_permissions(permissions)
+    super
  end

  private

+  def user_has_custom_role?
+    user_role == 'agent' && account_user&.custom_role_id.present?
+  end
+
+  def permissions
+    account_user&.permissions || []
+  end
+
  def filter_by_permissions(permissions)
    # Permission-based filtering with hierarchy
    # conversation_manage > conversation_unassigned_manage > conversation_participating_manage
    if permissions.include?('conversation_manage')
-      conversations
+      accessible_conversations
    elsif permissions.include?('conversation_unassigned_manage')
      filter_unassigned_and_mine
    elsif permissions.include?('conversation_participating_manage')
-      conversations.assigned_to(user)
+      accessible_conversations.assigned_to(user)
    else
      Conversation.none
    end
  end

  def filter_unassigned_and_mine
-    mine = conversations.assigned_to(user)
-    unassigned = conversations.unassigned
+    mine = accessible_conversations.assigned_to(user)
+    unassigned = accessible_conversations.unassigned

    Conversation.from("(#{mine.to_sql} UNION #{unassigned.to_sql}) as conversations")
                .where(account_id: account.id)
@@ -0,0 +1,57 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe AccountBuilder do
+  let(:email) { 'user@example.com' }
+  let(:user_password) { 'Password123!' }
+  let(:account_name) { 'Test Account' }
+  let(:user_full_name) { 'Test User' }
+  let(:validation_service) { instance_double(Account::SignUpEmailValidationService, perform: true) }
+  let(:account_builder) do
+    described_class.new(
+      account_name: account_name,
+      email: email,
+      user_full_name: user_full_name,
+      user_password: user_password,
+      confirmed: true
+    )
+  end
+
+  # Mock the email validation service
+  before do
+    allow(Account::SignUpEmailValidationService).to receive(:new).with(email).and_return(validation_service)
+  end
+
+  describe '#perform' do
+    context 'when valid params are passed' do
+      it 'creates a new account with correct name' do
+        _user, account = account_builder.perform
+        expect(account).to be_an(Account)
+        expect(account.name).to eq(account_name)
+      end
+
+      it 'creates a new confirmed user with correct details' do
+        user, _account = account_builder.perform
+        expect(user).to be_a(User)
+        expect(user.email).to eq(email)
+        expect(user.name).to eq(user_full_name)
+        expect(user.confirmed?).to be(true)
+      end
+
+      it 'links user to account as administrator' do
+        user, account = account_builder.perform
+        expect(user.account_users.first.role).to eq('administrator')
+        expect(user.accounts.first).to eq(account)
+      end
+
+      it 'increments the counts of models' do
+        expect do
+          account_builder.perform
+        end.to change(Account, :count).by(1)
+           .and change(User, :count).by(1)
+           .and change(AccountUser, :count).by(1)
+      end
+    end
+  end
+end
@@ -33,12 +33,12 @@ describe V2::Reports::Conversations::ReportBuilder do
  end

  describe '#timeseries' do
-    include_examples 'valid metric handler', 'avg_first_response_time', :timeseries, V2::Reports::Timeseries::AverageReportBuilder
-    include_examples 'valid metric handler', 'conversations_count', :timeseries, V2::Reports::Timeseries::CountReportBuilder
+    it_behaves_like 'valid metric handler', 'avg_first_response_time', :timeseries, V2::Reports::Timeseries::AverageReportBuilder
+    it_behaves_like 'valid metric handler', 'conversations_count', :timeseries, V2::Reports::Timeseries::CountReportBuilder
  end

  describe '#aggregate_value' do
-    include_examples 'valid metric handler', 'avg_first_response_time', :aggregate_value, V2::Reports::Timeseries::AverageReportBuilder
-    include_examples 'valid metric handler', 'conversations_count', :aggregate_value, V2::Reports::Timeseries::CountReportBuilder
+    it_behaves_like 'valid metric handler', 'avg_first_response_time', :aggregate_value, V2::Reports::Timeseries::AverageReportBuilder
+    it_behaves_like 'valid metric handler', 'conversations_count', :aggregate_value, V2::Reports::Timeseries::CountReportBuilder
  end
 end
@@ -3,6 +3,7 @@ require 'rails_helper'
 RSpec.describe 'DeviseOverrides::OmniauthCallbacksController', type: :request do
  let(:account_builder) { double }
  let(:user_double) { object_double(:user) }
+  let(:email_validation_service) { instance_double(Account::SignUpEmailValidationService) }

  def set_omniauth_config(for_email = 'test@example.com')
    OmniAuth.config.test_mode = true
@@ -17,13 +18,18 @@ RSpec.describe 'DeviseOverrides::OmniauthCallbacksController', type: :request do
    )
  end

+  before do
+    allow(Account::SignUpEmailValidationService).to receive(:new).and_return(email_validation_service)
+  end
+
  describe '#omniauth_sucess' do
    it 'allows signup' do
-      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'true' do
+      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'true', FRONTEND_URL: 'http://www.example.com' do
        set_omniauth_config('test_not_preset@example.com')
        allow(AccountBuilder).to receive(:new).and_return(account_builder)
        allow(account_builder).to receive(:perform).and_return(user_double)
        allow(Avatar::AvatarFromUrlJob).to receive(:perform_later).and_return(true)
+        allow(email_validation_service).to receive(:perform).and_return(true)

        get '/omniauth/google_oauth2/callback'

@@ -43,8 +49,10 @@ RSpec.describe 'DeviseOverrides::OmniauthCallbacksController', type: :request do
    end

    it 'blocks personal accounts signup' do
-      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'true' do
+      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'true', FRONTEND_URL: 'http://www.example.com' do
        set_omniauth_config('personal@gmail.com')
+        allow(email_validation_service).to receive(:perform).and_raise(CustomExceptions::Account::InvalidEmail.new({ valid: false, disposable: nil }))
+
        get '/omniauth/google_oauth2/callback'

        # expect a 302 redirect to auth/google_oauth2/callback
@@ -57,10 +65,13 @@ RSpec.describe 'DeviseOverrides::OmniauthCallbacksController', type: :request do
    end

    it 'blocks personal accounts signup with different Gmail case variations' do
-      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'true' do
+      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'true', FRONTEND_URL: 'http://www.example.com' do
        # Test different case variations of Gmail
        ['personal@Gmail.com', 'personal@GMAIL.com', 'personal@Gmail.COM'].each do |email|
          set_omniauth_config(email)
+          allow(email_validation_service).to receive(:perform).and_raise(CustomExceptions::Account::InvalidEmail.new({ valid: false,
+                                                                                                                       disposable: nil }))
+
          get '/omniauth/google_oauth2/callback'

          # expect a 302 redirect to auth/google_oauth2/callback
@@ -76,8 +87,10 @@ RSpec.describe 'DeviseOverrides::OmniauthCallbacksController', type: :request do
    # This test does not affect line coverage, but it is important to ensure that the logic
    # does not allow any signup if the ENV explicitly disables it
    it 'blocks signup if ENV disabled' do
-      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'false' do
+      with_modified_env ENABLE_ACCOUNT_SIGNUP: 'false', FRONTEND_URL: 'http://www.example.com' do
        set_omniauth_config('does-not-exist-for-sure@example.com')
+        allow(email_validation_service).to receive(:perform).and_return(true)
+
        get '/omniauth/google_oauth2/callback'

        # expect a 302 redirect to auth/google_oauth2/callback
@@ -90,38 +103,42 @@ RSpec.describe 'DeviseOverrides::OmniauthCallbacksController', type: :request do
    end

    it 'allows login' do
-      create(:user, email: 'test@example.com')
-      set_omniauth_config('test@example.com')
+      with_modified_env FRONTEND_URL: 'http://www.example.com' do
+        create(:user, email: 'test@example.com')
+        set_omniauth_config('test@example.com')

-      get '/omniauth/google_oauth2/callback'
-      # expect a 302 redirect to auth/google_oauth2/callback
-      expect(response).to redirect_to('http://www.example.com/auth/google_oauth2/callback')
+        get '/omniauth/google_oauth2/callback'
+        # expect a 302 redirect to auth/google_oauth2/callback
+        expect(response).to redirect_to('http://www.example.com/auth/google_oauth2/callback')

-      follow_redirect!
-      expect(response).to redirect_to(%r{/app/login\?email=.+&sso_auth_token=.+$})
+        follow_redirect!
+        expect(response).to redirect_to(%r{/app/login\?email=.+&sso_auth_token=.+$})

-      # expect app/login page to respond with 200 and render
-      follow_redirect!
-      expect(response).to have_http_status(:ok)
+        # expect app/login page to respond with 200 and render
+        follow_redirect!
+        expect(response).to have_http_status(:ok)
+      end
    end

    # from a line coverage point of view this may seem redundant
    # but to ensure that the logic allows for existing users even if they have a gmail account
    # we need to test this explicitly
    it 'allows personal account login' do
-      create(:user, email: 'personal-existing@gmail.com')
-      set_omniauth_config('personal-existing@gmail.com')
+      with_modified_env FRONTEND_URL: 'http://www.example.com' do
+        create(:user, email: 'personal-existing@gmail.com')
+        set_omniauth_config('personal-existing@gmail.com')

-      get '/omniauth/google_oauth2/callback'
-      # expect a 302 redirect to auth/google_oauth2/callback
-      expect(response).to redirect_to('http://www.example.com/auth/google_oauth2/callback')
+        get '/omniauth/google_oauth2/callback'
+        # expect a 302 redirect to auth/google_oauth2/callback
+        expect(response).to redirect_to('http://www.example.com/auth/google_oauth2/callback')

-      follow_redirect!
-      expect(response).to redirect_to(%r{/app/login\?email=.+&sso_auth_token=.+$})
+        follow_redirect!
+        expect(response).to redirect_to(%r{/app/login\?email=.+&sso_auth_token=.+$})

-      # expect app/login page to respond with 200 and render
-      follow_redirect!
-      expect(response).to have_http_status(:ok)
+        # expect app/login page to respond with 200 and render
+        follow_redirect!
+        expect(response).to have_http_status(:ok)
+      end
    end
  end
 end
@@ -0,0 +1,67 @@
+require 'rails_helper'
+
+RSpec.describe Captain::Tools::Copilot::SearchConversationsService do
+  let(:account) { create(:account) }
+  let(:user) { create(:user, role: 'administrator', account: account) }
+  let(:assistant) { create(:captain_assistant, account: account) }
+  let(:service) { described_class.new(assistant, user: user) }
+
+  describe '#name' do
+    it 'returns the correct service name' do
+      expect(service.name).to eq('search_conversations')
+    end
+  end
+
+  describe '#description' do
+    it 'returns the service description' do
+      expect(service.description).to eq('Search conversations based on parameters')
+    end
+  end
+
+  describe '#parameters' do
+    it 'returns the correct parameter schema' do
+      params = service.parameters
+      expect(params[:type]).to eq('object')
+      expect(params[:properties]).to include(:contact_id, :status, :priority)
+    end
+  end
+
+  describe '#execute' do
+    let(:contact) { create(:contact, account: account) }
+    let!(:open_conversation) { create(:conversation, account: account, contact: contact, status: 'open', priority: 'high') }
+    let!(:resolved_conversation) { create(:conversation, account: account, status: 'resolved', priority: 'low') }
+
+    it 'returns all conversations when no filters are applied' do
+      result = service.execute({})
+      expect(result).to include('Total number of conversations: 2')
+      expect(result).to include(open_conversation.to_llm_text(include_contact_details: true))
+      expect(result).to include(resolved_conversation.to_llm_text(include_contact_details: true))
+    end
+
+    it 'filters conversations by status' do
+      result = service.execute({ 'status' => 'open' })
+      expect(result).to include('Total number of conversations: 1')
+      expect(result).to include(open_conversation.to_llm_text(include_contact_details: true))
+      expect(result).not_to include(resolved_conversation.to_llm_text(include_contact_details: true))
+    end
+
+    it 'filters conversations by contact_id' do
+      result = service.execute({ 'contact_id' => contact.id })
+      expect(result).to include('Total number of conversations: 1')
+      expect(result).to include(open_conversation.to_llm_text(include_contact_details: true))
+      expect(result).not_to include(resolved_conversation.to_llm_text(include_contact_details: true))
+    end
+
+    it 'filters conversations by priority' do
+      result = service.execute({ 'priority' => 'high' })
+      expect(result).to include('Total number of conversations: 1')
+      expect(result).to include(open_conversation.to_llm_text(include_contact_details: true))
+      expect(result).not_to include(resolved_conversation.to_llm_text(include_contact_details: true))
+    end
+
+    it 'returns appropriate message when no conversations are found' do
+      result = service.execute({ 'status' => 'snoozed' })
+      expect(result).to eq('No conversations found')
+    end
+  end
+end
@@ -9,6 +9,8 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
  let(:admin) { create(:user, account: account, role: :administrator) }
  let(:agent) { create(:user, account: account, role: :agent) }
  let!(:inbox) { create(:inbox, account: account) }
+  let!(:inbox2) { create(:inbox, account: account) }
+  let!(:another_inbox_conversation) { create(:conversation, account: account, inbox: inbox2) }

  # This inbox_member is used to establish the agent's access to the inbox
  before { create(:inbox_member, user: agent, inbox: inbox) }
@@ -25,16 +27,14 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        expect(result).to include(assigned_conversation)
        expect(result).to include(unassigned_conversation)
        expect(result).to include(another_assigned_conversation)
-        expect(result.count).to eq(3)
+        expect(result.count).to eq(4)
      end
    end

    context 'when user is a regular agent' do
      it 'returns all conversations in assigned inboxes' do
-        inbox_ids = agent.inboxes.where(account_id: account.id).pluck(:id)
-
        result = Conversations::PermissionFilterService.new(
-          account.conversations.where(inbox_id: inbox_ids),
+          account.conversations,
          agent,
          account
        ).perform
@@ -42,6 +42,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        expect(result).to include(assigned_conversation)
        expect(result).to include(unassigned_conversation)
        expect(result).to include(another_assigned_conversation)
+        expect(result).not_to include(another_inbox_conversation)
        expect(result.count).to eq(3)
      end
    end
@@ -52,7 +53,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        # Create a new isolated test environment
        test_account = create(:account)
        test_inbox = create(:inbox, account: test_account)
-
+        test_inbox2 = create(:inbox, account: test_account)
        # Create test agent
        test_agent = create(:user, account: test_account, role: :agent)
        create(:inbox_member, user: test_agent, inbox: test_inbox)
@@ -66,6 +67,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        assigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: test_agent)
        unassigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: nil)
        other_assigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: create(:user, account: test_account))
+        other_inbox_conversation = create(:conversation, account: test_account, inbox: test_inbox2, assignee: nil)

        # Run the test
        result = Conversations::PermissionFilterService.new(
@@ -79,6 +81,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        expect(result).to include(assigned_conversation)
        expect(result).to include(unassigned_conversation)
        expect(result).to include(other_assigned_conversation)
+        expect(result).not_to include(other_inbox_conversation)
      end
    end

@@ -87,6 +90,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        # Create a new isolated test environment
        test_account = create(:account)
        test_inbox = create(:inbox, account: test_account)
+        test_inbox2 = create(:inbox, account: test_account)

        # Create test agent
        test_agent = create(:user, account: test_account, role: :agent)
@@ -101,6 +105,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        # Create some conversations
        other_conversation = create(:conversation, account: test_account, inbox: test_inbox)
        assigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: test_agent)
+        other_inbox_conversation = create(:conversation, account: test_account, inbox: test_inbox2, assignee: nil)

        # Run the test
        result = Conversations::PermissionFilterService.new(
@@ -114,6 +119,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        expect(result.first.assignee).to eq(test_agent)
        expect(result).to include(assigned_conversation)
        expect(result).not_to include(other_conversation)
+        expect(result).not_to include(other_inbox_conversation)
      end
    end

@@ -122,6 +128,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        # Create a new isolated test environment
        test_account = create(:account)
        test_inbox = create(:inbox, account: test_account)
+        test_inbox2 = create(:inbox, account: test_account)

        # Create test agent
        test_agent = create(:user, account: test_account, role: :agent)
@@ -137,6 +144,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        assigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: test_agent)
        unassigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: nil)
        other_assigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: create(:user, account: test_account))
+        other_inbox_conversation = create(:conversation, account: test_account, inbox: test_inbox2, assignee: nil)

        # Run the test
        result = Conversations::PermissionFilterService.new(
@@ -152,6 +160,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do

        # Should NOT include conversations assigned to others
        expect(result).not_to include(other_assigned_conversation)
+        expect(result).not_to include(other_inbox_conversation)
      end
    end

@@ -160,6 +169,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        # Create a new isolated test environment
        test_account = create(:account)
        test_inbox = create(:inbox, account: test_account)
+        test_inbox2 = create(:inbox, account: test_account)

        # Create test agent
        test_agent = create(:user, account: test_account, role: :agent)
@@ -176,6 +186,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        assigned_to_agent = create(:conversation, account: test_account, inbox: test_inbox, assignee: test_agent)
        unassigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: nil)
        other_assigned_conversation = create(:conversation, account: test_account, inbox: test_inbox, assignee: create(:user, account: test_account))
+        other_inbox_conversation = create(:conversation, account: test_account, inbox: test_inbox2, assignee: nil)

        # Run the test
        result = Conversations::PermissionFilterService.new(
@@ -191,6 +202,7 @@ RSpec.describe Enterprise::Conversations::PermissionFilterService do
        expect(result).to include(unassigned_conversation)
        expect(result).to include(assigned_to_agent)
        expect(result).not_to include(other_assigned_conversation)
+        expect(result).not_to include(other_inbox_conversation)
      end
    end
  end
@@ -793,8 +793,8 @@ RSpec.describe Conversation do
    end

    context 'when a new conversation is created' do
-      it 'sets last_activity_at to the created_at time' do
-        expect(conversation.last_activity_at).to eq(conversation.created_at)
+      it 'sets last_activity_at to the created_at time (within DB precision)' do
+        expect(conversation.last_activity_at).to be_within(1.second).of(conversation.created_at)
      end
    end

@@ -475,4 +475,35 @@ RSpec.describe Message do
      end
    end
  end
+
+  describe '#content' do
+    let(:conversation) { create(:conversation) }
+    let(:message) { create(:message, conversation: conversation, content_type: 'input_csat', content: 'Original content') }
+
+    it 'returns original content for web widget inbox' do
+      allow(message.inbox).to receive(:web_widget?).and_return(true)
+      expect(message.content).to eq('Original content')
+    end
+
+    context 'when inbox is not a web widget' do
+      before do
+        allow(message.inbox).to receive(:web_widget?).and_return(false)
+        allow(ENV).to receive(:fetch).with('FRONTEND_URL', nil).and_return('https://app.chatwoot.com')
+      end
+
+      it 'returns custom message with survey link when csat message is configured' do
+        allow(message.inbox).to receive(:csat_config).and_return({ 'message' => 'Custom survey message:' })
+        expected_content = "Custom survey message: https://app.chatwoot.com/survey/responses/#{conversation.uuid}"
+        expect(message.content).to eq(expected_content)
+      end
+
+      it 'returns default message with survey link when no custom csat message' do
+        allow(message.inbox).to receive(:csat_config).and_return(nil)
+        allow(I18n).to receive(:t).with('conversations.survey.response', link: "https://app.chatwoot.com/survey/responses/#{conversation.uuid}")
+                                  .and_return("Please rate your conversation: https://app.chatwoot.com/survey/responses/#{conversation.uuid}")
+        expected_content = "Please rate your conversation: https://app.chatwoot.com/survey/responses/#{conversation.uuid}"
+        expect(message.content).to eq(expected_content)
+      end
+    end
+  end
 end
@@ -0,0 +1,74 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe Account::SignUpEmailValidationService, type: :service do
+  let(:service) { described_class.new(email) }
+  let(:blocked_domains) { "gmail.com\noutlook.com" }
+  let(:valid_email_address) { instance_double(ValidEmail2::Address, valid?: true, disposable?: false) }
+  let(:disposable_email_address) { instance_double(ValidEmail2::Address, valid?: true, disposable?: true) }
+  let(:invalid_email_address) { instance_double(ValidEmail2::Address, valid?: false) }
+
+  before do
+    allow(GlobalConfigService).to receive(:load).with('BLOCKED_EMAIL_DOMAINS', '').and_return(blocked_domains)
+  end
+
+  describe '#perform' do
+    context 'when email is invalid format' do
+      let(:email) { 'invalid-email' }
+
+      it 'raises InvalidEmail with invalid message' do
+        allow(ValidEmail2::Address).to receive(:new).with(email).and_return(invalid_email_address)
+        expect { service.perform }.to raise_error do |error|
+          expect(error).to be_a(CustomExceptions::Account::InvalidEmail)
+          expect(error.message).to eq(I18n.t('errors.signup.invalid_email'))
+        end
+      end
+    end
+
+    context 'when domain is blocked' do
+      let(:email) { 'test@gmail.com' }
+
+      it 'raises InvalidEmail with blocked domain message' do
+        allow(ValidEmail2::Address).to receive(:new).with(email).and_return(valid_email_address)
+        expect { service.perform }.to raise_error do |error|
+          expect(error).to be_a(CustomExceptions::Account::InvalidEmail)
+          expect(error.message).to eq(I18n.t('errors.signup.blocked_domain'))
+        end
+      end
+    end
+
+    context 'when domain is blocked (case insensitive)' do
+      let(:email) { 'test@GMAIL.COM' }
+
+      it 'raises InvalidEmail with blocked domain message' do
+        allow(ValidEmail2::Address).to receive(:new).with(email).and_return(valid_email_address)
+        expect { service.perform }.to raise_error do |error|
+          expect(error).to be_a(CustomExceptions::Account::InvalidEmail)
+          expect(error.message).to eq(I18n.t('errors.signup.blocked_domain'))
+        end
+      end
+    end
+
+    context 'when email is from disposable provider' do
+      let(:email) { 'test@mailinator.com' }
+
+      it 'raises InvalidEmail with disposable message' do
+        allow(ValidEmail2::Address).to receive(:new).with(email).and_return(disposable_email_address)
+        expect { service.perform }.to raise_error do |error|
+          expect(error).to be_a(CustomExceptions::Account::InvalidEmail)
+          expect(error.message).to eq(I18n.t('errors.signup.disposable_email'))
+        end
+      end
+    end
+
+    context 'when email is valid business email' do
+      let(:email) { 'test@example.com' }
+
+      it 'returns true' do
+        allow(ValidEmail2::Address).to receive(:new).with(email).and_return(valid_email_address)
+        expect(service.perform).to be(true)
+      end
+    end
+  end
+end
@@ -183,7 +183,7 @@ RSpec.describe Crm::Leadsquared::Mappers::ConversationMapper do
        expect(result.length).to be <= described_class::ACTIVITY_NOTE_MAX_SIZE + 100

        # Verify that not all messages are included (some were truncated)
-        expect(messages.count).to be > result.scan(/John Doe:/).count
+        expect(messages.count).to be > result.scan('John Doe:').count
      end

      it 'respects the ACTIVITY_NOTE_MAX_SIZE constant' do
@@ -46,9 +46,7 @@
  },
  "security": [
    {
-      "userApiKey": [
-
-      ]
+      "userApiKey": []
    }
  ],
  "paths": {
@@ -62,9 +60,7 @@
        "description": "Create an Account",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -105,9 +101,7 @@
        "description": "Get the details of an account",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -134,9 +128,7 @@
        "description": "Update an account's attributes",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -170,9 +162,7 @@
        "description": "Delete an Account",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -203,9 +193,7 @@
        "description": "List all account users",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -247,9 +235,7 @@
        "description": "Create an Account User",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -310,9 +296,7 @@
        "description": "Delete an Account User",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -357,9 +341,7 @@
        "description": "List all agent bots available",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -387,9 +369,7 @@
        "description": "Create an agent bot",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -430,9 +410,7 @@
        "description": "Get the details of an agent bot",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -459,9 +437,7 @@
        "description": "Update an agent bot's attributes",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -495,9 +471,7 @@
        "description": "Delete an AgentBot",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -523,9 +497,7 @@
        "description": "Create a User",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -566,9 +538,7 @@
        "description": "Get the details of an user",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -595,9 +565,7 @@
        "description": "Update a user's attributes",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "parameters": [
@@ -631,9 +599,7 @@
        "description": "Delete a User",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -664,9 +630,7 @@
        "description": "Get the sso link of a user",
        "security": [
          {
-            "platformAppApiKey": [
-
-            ]
+            "platformAppApiKey": []
          }
        ],
        "responses": {
@@ -704,9 +668,7 @@
        "operationId": "get-details-of-a-inbox",
        "summary": "Inbox details",
        "description": "Get the details of an inbox",
-        "security": [
-
-        ],
+        "security": [],
        "responses": {
          "200": {
            "description": "Success",
@@ -736,9 +698,7 @@
        "operationId": "create-a-contact",
        "summary": "Create a contact",
        "description": "Create a contact",
-        "security": [
-
-        ],
+        "security": [],
        "parameters": [
          {
            "name": "data",
@@ -778,9 +738,7 @@
        "operationId": "get-details-of-a-contact",
        "summary": "Get a contact",
        "description": "Get the details of a contact",
-        "security": [
-
-        ],
+        "security": [],
        "responses": {
          "200": {
            "description": "Success",
@@ -803,9 +761,7 @@
        "operationId": "update-a-contact",
        "summary": "Update a contact",
        "description": "Update a contact's attributes",
-        "security": [
-
-        ],
+        "security": [],
        "parameters": [
          {
            "name": "data",
@@ -845,9 +801,7 @@
        "operationId": "create-a-conversation",
        "summary": "Create a conversation",
        "description": "Create a conversation",
-        "security": [
-
-        ],
+        "security": [],
        "parameters": [
          {
            "name": "data",
@@ -1056,9 +1010,7 @@
        "operationId": "create-a-message",
        "summary": "Create a message",
        "description": "Create a message",
-        "security": [
-
-        ],
+        "security": [],
        "parameters": [
          {
            "name": "data",
@@ -1127,9 +1079,7 @@
        "operationId": "update-a-message",
        "summary": "Update a message",
        "description": "Update a message",
-        "security": [
-
-        ],
+        "security": [],
        "parameters": [
          {
            "name": "data",
@@ -1239,9 +1189,7 @@
        "operationId": "get-csat-survey-page",
        "summary": "Get CSAT survey page",
        "description": "You can redirect the client to this URL, instead of implementing the CSAT survey component yourself.",
-        "security": [
-
-        ],
+        "security": [],
        "responses": {
          "200": {
            "description": "Success"
@@ -1406,9 +1354,7 @@
        "description": "Get Details of Agents in an Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "responses": {
@@ -1436,9 +1382,7 @@
        "description": "Add a new Agent to Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1515,9 +1459,7 @@
        "description": "Update an Agent in Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1587,9 +1529,7 @@
        "description": "Remove an Agent from Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1629,9 +1569,7 @@
        "description": "Get Details of Canned Responses in an Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "responses": {
@@ -1659,9 +1597,7 @@
        "description": "Add a new Canned Response to Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1702,9 +1638,7 @@
        "description": "Update a Canned Response in Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1748,9 +1682,7 @@
        "description": "Remove a Canned Response from Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1803,9 +1735,7 @@
        "description": "Get details of custom attributes in an Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "responses": {
@@ -1833,9 +1763,7 @@
        "description": "Add a new custom attribute to account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1917,9 +1845,7 @@
        "description": "Update a custom attribute in account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1963,9 +1889,7 @@
        "description": "Remove a custom attribute from account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2246,14 +2170,10 @@
        "summary": "Contact Filter",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -2466,9 +2386,7 @@
        "description": "Get details of automation rules in an Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "responses": {
@@ -2496,9 +2414,7 @@
        "description": "Add a new automation rule to account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2577,9 +2493,7 @@
        "description": "Update a automation rule in account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2623,9 +2537,7 @@
        "description": "Remove a automation rule from account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2665,9 +2577,7 @@
        "description": "Add a new portal to account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2706,9 +2616,7 @@
        "description": "Get details of portals in an Account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "responses": {
@@ -2736,9 +2644,7 @@
        "description": "update a new portal to account",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2782,9 +2688,7 @@
        "description": "Add a new category to portal",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -2828,9 +2732,7 @@
        "description": "Add a new article to portal",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -3041,14 +2943,10 @@
        "description": "Creating a conversation in chatwoot requires a source id. \n\n Learn more about source_id: https://github.com/chatwoot/chatwoot/wiki/Building-on-Top-of-Chatwoot:-Importing-Existing-Contacts-and-Creating-Conversations",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -3191,14 +3089,10 @@
        "summary": "Conversations Filter",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -3329,14 +3223,10 @@
        "description": "Update Conversation Attributes",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -3397,14 +3287,10 @@
        "description": "Toggles the status of the conversation between open and resolved",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -3465,14 +3351,10 @@
        "description": "Toggles the priority of conversation",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -3532,14 +3414,10 @@
        "description": "Updates the custom attributes of a conversation",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -3605,14 +3483,10 @@
        "description": "Assign a conversation to an agent or a team",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -4063,9 +3937,7 @@
        "description": "Get Details of Agents in an Inbox",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4108,9 +3980,7 @@
        "description": "Add a new Agent to Inbox",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4171,9 +4041,7 @@
        "description": "All agents except the one passed in params will be removed",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4234,9 +4102,7 @@
        "description": "Remove an Agent from Inbox",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4333,14 +4199,10 @@
        "description": "Create a new message in the conversation",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          },
          {
-            "agentBotApiKey": [
-
-            ]
+            "agentBotApiKey": []
          }
        ],
        "parameters": [
@@ -4720,9 +4582,7 @@
        "description": "Get Details of Agents in an Team",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4761,9 +4621,7 @@
        "description": "Add a new Agent to Team",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4819,9 +4677,7 @@
        "description": "All agents except the one passed in params will be removed",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -4877,9 +4733,7 @@
        "description": "Remove an Agent from Team",
        "security": [
          {
-            "userApiKey": [
-
-            ]
+            "userApiKey": []
          }
        ],
        "parameters": [
@@ -1 +1 @@
 .3.3
 .4.4