Merge develop into feat/voice-channel

Resolved merge conflicts in:
- MessagesView.vue: Combined VoiceTimelineView component from voice channel feature with component list updates from develop
- actionCable.js: Merged call event handlers (incoming_call, call_status_changed) with copilot message event handler from develop
- message.rb: Combined voice call helper methods with send_update_event method from develop

All conflicts resolved while preserving functionality from both branches.

app/javascript/dashboard/store/captain/copilotMessages.js

@@ -0,0 +1,19 @@
+import CopilotMessagesAPI from 'dashboard/api/captain/copilotMessages';
+import { createStore } from './storeFactory';
+
+export default createStore({
+  name: 'CopilotMessages',
+  API: CopilotMessagesAPI,
+  getters: {
+    getMessagesByThreadId: state => copilotThreadId => {
+      return state.records
+        .filter(record => record.copilot_thread?.id === Number(copilotThreadId))
+        .sort((a, b) => a.id - b.id);
+    },
+  },
+  actions: mutationTypes => ({
+    upsert({ commit }, data) {
+      commit(mutationTypes.UPSERT, data);
+    },
+  }),
+});

app/javascript/dashboard/store/captain/copilotThreads.js

@@ -0,0 +1,7 @@
+import CopilotThreadsAPI from 'dashboard/api/captain/copilotThreads';
+import { createStore } from './storeFactory';
+
+export default createStore({
+  name: 'CopilotThreads',
+  API: CopilotThreadsAPI,
+});

app/javascript/dashboard/store/captain/storeFactory.js

@@ -1,5 +1,11 @@
-import { throwErrorMessage } from 'dashboard/store/utils/api';
 import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
+import {
+  createRecord,
+  deleteRecord,
+  getRecords,
+  showRecord,
+  updateRecord,
+} from './storeFactoryHelper';
 
 export const generateMutationTypes = name => {
   const capitalizedName = name.toUpperCase();
@@ -10,6 +16,7 @@ export const generateMutationTypes = name => {
     EDIT: `EDIT_${capitalizedName}`,
     DELETE: `DELETE_${capitalizedName}`,
     SET_META: `SET_${capitalizedName}_META`,
+    UPSERT: `UPSERT_${capitalizedName}`,
   };
 };
 
@@ -33,7 +40,6 @@ export const createGetters = () => ({
   getMeta: state => state.meta,
 });
 
-// store/mutations.js
 export const createMutations = mutationTypes => ({
   [mutationTypes.SET_UI_FLAG](state, data) {
     state.uiFlags = {
@@ -51,78 +57,19 @@ export const createMutations = mutationTypes => ({
   [mutationTypes.ADD]: MutationHelpers.create,
   [mutationTypes.EDIT]: MutationHelpers.update,
   [mutationTypes.DELETE]: MutationHelpers.destroy,
+  [mutationTypes.UPSERT]: MutationHelpers.setSingleRecord,
 });
 
-// store/actions/crud.js
 export const createCrudActions = (API, mutationTypes) => ({
-  async get({ commit }, params = {}) {
-    commit(mutationTypes.SET_UI_FLAG, { fetchingList: true });
-    try {
-      const response = await API.get(params);
-      commit(mutationTypes.SET, response.data.payload);
-      commit(mutationTypes.SET_META, response.data.meta);
-      return response.data.payload;
-    } catch (error) {
-      return throwErrorMessage(error);
-    } finally {
-      commit(mutationTypes.SET_UI_FLAG, { fetchingList: false });
-    }
-  },
-
-  async show({ commit }, id) {
-    commit(mutationTypes.SET_UI_FLAG, { fetchingItem: true });
-    try {
-      const response = await API.show(id);
-      commit(mutationTypes.ADD, response.data);
-      return response.data;
-    } catch (error) {
-      return throwErrorMessage(error);
-    } finally {
-      commit(mutationTypes.SET_UI_FLAG, { fetchingItem: false });
-    }
-  },
-
-  async create({ commit }, dataObj) {
-    commit(mutationTypes.SET_UI_FLAG, { creatingItem: true });
-    try {
-      const response = await API.create(dataObj);
-      commit(mutationTypes.ADD, response.data);
-      return response.data;
-    } catch (error) {
-      return throwErrorMessage(error);
-    } finally {
-      commit(mutationTypes.SET_UI_FLAG, { creatingItem: false });
-    }
-  },
-
-  async update({ commit }, { id, ...updateObj }) {
-    commit(mutationTypes.SET_UI_FLAG, { updatingItem: true });
-    try {
-      const response = await API.update(id, updateObj);
-      commit(mutationTypes.EDIT, response.data);
-      return response.data;
-    } catch (error) {
-      return throwErrorMessage(error);
-    } finally {
-      commit(mutationTypes.SET_UI_FLAG, { updatingItem: false });
-    }
-  },
-
-  async delete({ commit }, id) {
-    commit(mutationTypes.SET_UI_FLAG, { deletingItem: true });
-    try {
-      await API.delete(id);
-      commit(mutationTypes.DELETE, id);
-      return id;
-    } catch (error) {
-      return throwErrorMessage(error);
-    } finally {
-      commit(mutationTypes.SET_UI_FLAG, { deletingItem: false });
-    }
-  },
+  get: getRecords(mutationTypes, API),
+  show: showRecord(mutationTypes, API),
+  create: createRecord(mutationTypes, API),
+  update: updateRecord(mutationTypes, API),
+  delete: deleteRecord(mutationTypes, API),
 });
+
 export const createStore = options => {
-  const { name, API, actions } = options;
+  const { name, API, actions, getters } = options;
   const mutationTypes = generateMutationTypes(name);
 
   const customActions = actions ? actions(mutationTypes) : {};
@@ -130,7 +77,10 @@ export const createStore = options => {
   return {
     namespaced: true,
     state: createInitialState(),
-    getters: createGetters(),
+    getters: {
+      ...createGetters(),
+      ...(getters || {}),
+    },
     mutations: createMutations(mutationTypes),
     actions: {
       ...createCrudActions(API, mutationTypes),

app/javascript/dashboard/store/captain/storeFactory.spec.js

@@ -0,0 +1,380 @@
+import { throwErrorMessage } from 'dashboard/store/utils/api';
+import * as MutationHelpers from 'shared/helpers/vuex/mutationHelpers';
+import {
+  generateMutationTypes,
+  createInitialState,
+  createGetters,
+  createMutations,
+  createCrudActions,
+  createStore,
+} from './storeFactory';
+
+vi.mock('dashboard/store/utils/api', () => ({
+  throwErrorMessage: vi.fn(),
+}));
+
+vi.mock('shared/helpers/vuex/mutationHelpers', () => ({
+  set: vi.fn(),
+  create: vi.fn(),
+  update: vi.fn(),
+  destroy: vi.fn(),
+  setSingleRecord: vi.fn(),
+}));
+
+describe('storeFactory', () => {
+  describe('generateMutationTypes', () => {
+    it('generates correct mutation types with capitalized name', () => {
+      const result = generateMutationTypes('test');
+      expect(result).toEqual({
+        SET_UI_FLAG: 'SET_TEST_UI_FLAG',
+        SET: 'SET_TEST',
+        ADD: 'ADD_TEST',
+        EDIT: 'EDIT_TEST',
+        DELETE: 'DELETE_TEST',
+        SET_META: 'SET_TEST_META',
+        UPSERT: 'UPSERT_TEST',
+      });
+    });
+  });
+
+  describe('createInitialState', () => {
+    it('returns the correct initial state structure', () => {
+      const result = createInitialState();
+      expect(result).toEqual({
+        records: [],
+        meta: {},
+        uiFlags: {
+          fetchingList: false,
+          fetchingItem: false,
+          creatingItem: false,
+          updatingItem: false,
+          deletingItem: false,
+        },
+      });
+    });
+  });
+
+  describe('createGetters', () => {
+    it('returns getters with correct implementations', () => {
+      const getters = createGetters();
+
+      const state = {
+        records: [{ id: 2 }, { id: 1 }, { id: 3 }],
+        uiFlags: { fetchingList: true },
+        meta: { totalCount: 10, page: 1 },
+      };
+      expect(getters.getRecords(state)).toEqual([
+        { id: 3 },
+        { id: 2 },
+        { id: 1 },
+      ]);
+
+      expect(getters.getRecord(state)(2)).toEqual({ id: 2 });
+      expect(getters.getRecord(state)(4)).toEqual({});
+
+      expect(getters.getUIFlags(state)).toEqual({
+        fetchingList: true,
+      });
+
+      expect(getters.getMeta(state)).toEqual({
+        totalCount: 10,
+        page: 1,
+      });
+    });
+  });
+
+  describe('createMutations', () => {
+    it('creates mutations with correct implementations', () => {
+      const mutationTypes = generateMutationTypes('test');
+      const mutations = createMutations(mutationTypes);
+
+      const state = { uiFlags: { fetchingList: false } };
+      mutations[mutationTypes.SET_UI_FLAG](state, { fetchingList: true });
+      expect(state.uiFlags).toEqual({ fetchingList: true });
+
+      const metaState = { meta: {} };
+      mutations[mutationTypes.SET_META](metaState, {
+        total_count: '10',
+        page: '2',
+      });
+      expect(metaState.meta).toEqual({ totalCount: 10, page: 2 });
+
+      expect(mutations[mutationTypes.SET]).toBe(MutationHelpers.set);
+      expect(mutations[mutationTypes.ADD]).toBe(MutationHelpers.create);
+      expect(mutations[mutationTypes.EDIT]).toBe(MutationHelpers.update);
+      expect(mutations[mutationTypes.DELETE]).toBe(MutationHelpers.destroy);
+      expect(mutations[mutationTypes.UPSERT]).toBe(
+        MutationHelpers.setSingleRecord
+      );
+    });
+  });
+
+  describe('createCrudActions', () => {
+    let API;
+    let commit;
+    let mutationTypes;
+    let actions;
+
+    beforeEach(() => {
+      API = {
+        get: vi.fn(),
+        show: vi.fn(),
+        create: vi.fn(),
+        update: vi.fn(),
+        delete: vi.fn(),
+      };
+      commit = vi.fn();
+      mutationTypes = generateMutationTypes('test');
+      actions = createCrudActions(API, mutationTypes);
+    });
+
+    describe('get action', () => {
+      it('handles successful API response', async () => {
+        const payload = [{ id: 1 }];
+        const meta = { total_count: 10, page: 1 };
+        API.get.mockResolvedValue({ data: { payload, meta } });
+
+        const result = await actions.get({ commit });
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingList: true,
+        });
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET, payload);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_META, meta);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingList: false,
+        });
+        expect(result).toEqual(payload);
+      });
+
+      it('handles API error', async () => {
+        const error = new Error('API Error');
+        API.get.mockRejectedValue(error);
+        throwErrorMessage.mockReturnValue('Error thrown');
+
+        const result = await actions.get({ commit });
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingList: true,
+        });
+        expect(throwErrorMessage).toHaveBeenCalledWith(error);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingList: false,
+        });
+        expect(result).toEqual('Error thrown');
+      });
+    });
+
+    describe('show action', () => {
+      it('handles successful API response', async () => {
+        const data = { id: 1, name: 'Test' };
+        API.show.mockResolvedValue({ data });
+
+        const result = await actions.show({ commit }, 1);
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingItem: true,
+        });
+        expect(commit).toHaveBeenCalledWith(mutationTypes.ADD, data);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingItem: false,
+        });
+        expect(result).toEqual(data);
+      });
+
+      it('handles API error', async () => {
+        const error = new Error('API Error');
+        API.show.mockRejectedValue(error);
+        throwErrorMessage.mockReturnValue('Error thrown');
+
+        const result = await actions.show({ commit }, 1);
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingItem: true,
+        });
+        expect(throwErrorMessage).toHaveBeenCalledWith(error);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          fetchingItem: false,
+        });
+        expect(result).toEqual('Error thrown');
+      });
+    });
+
+    describe('create action', () => {
+      it('handles successful API response', async () => {
+        const data = { id: 1, name: 'Test' };
+        API.create.mockResolvedValue({ data });
+
+        const result = await actions.create({ commit }, { name: 'Test' });
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          creatingItem: true,
+        });
+        expect(commit).toHaveBeenCalledWith(mutationTypes.UPSERT, data);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          creatingItem: false,
+        });
+        expect(result).toEqual(data);
+      });
+
+      it('handles API error', async () => {
+        const error = new Error('API Error');
+        API.create.mockRejectedValue(error);
+        throwErrorMessage.mockReturnValue('Error thrown');
+
+        const result = await actions.create({ commit }, { name: 'Test' });
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          creatingItem: true,
+        });
+        expect(throwErrorMessage).toHaveBeenCalledWith(error);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          creatingItem: false,
+        });
+        expect(result).toEqual('Error thrown');
+      });
+    });
+
+    describe('update action', () => {
+      it('handles successful API response', async () => {
+        const data = { id: 1, name: 'Updated' };
+        API.update.mockResolvedValue({ data });
+
+        const result = await actions.update(
+          { commit },
+          { id: 1, name: 'Updated' }
+        );
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          updatingItem: true,
+        });
+        expect(API.update).toHaveBeenCalledWith(1, { name: 'Updated' });
+        expect(commit).toHaveBeenCalledWith(mutationTypes.EDIT, data);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          updatingItem: false,
+        });
+        expect(result).toEqual(data);
+      });
+
+      it('handles API error', async () => {
+        const error = new Error('API Error');
+        API.update.mockRejectedValue(error);
+        throwErrorMessage.mockReturnValue('Error thrown');
+
+        const result = await actions.update(
+          { commit },
+          { id: 1, name: 'Updated' }
+        );
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          updatingItem: true,
+        });
+        expect(throwErrorMessage).toHaveBeenCalledWith(error);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          updatingItem: false,
+        });
+        expect(result).toEqual('Error thrown');
+      });
+    });
+
+    describe('delete action', () => {
+      it('handles successful API response', async () => {
+        API.delete.mockResolvedValue({});
+
+        const result = await actions.delete({ commit }, 1);
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          deletingItem: true,
+        });
+        expect(API.delete).toHaveBeenCalledWith(1);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.DELETE, 1);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          deletingItem: false,
+        });
+        expect(result).toEqual(1);
+      });
+
+      it('handles API error', async () => {
+        const error = new Error('API Error');
+        API.delete.mockRejectedValue(error);
+        throwErrorMessage.mockReturnValue('Error thrown');
+
+        const result = await actions.delete({ commit }, 1);
+
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          deletingItem: true,
+        });
+        expect(throwErrorMessage).toHaveBeenCalledWith(error);
+        expect(commit).toHaveBeenCalledWith(mutationTypes.SET_UI_FLAG, {
+          deletingItem: false,
+        });
+        expect(result).toEqual('Error thrown');
+      });
+    });
+  });
+
+  describe('createStore', () => {
+    it('creates a complete store with default options', () => {
+      const API = {};
+      const store = createStore({ name: 'test', API });
+
+      expect(store.namespaced).toBe(true);
+      expect(store.state).toEqual(createInitialState());
+      expect(Object.keys(store.getters)).toEqual([
+        'getRecords',
+        'getRecord',
+        'getUIFlags',
+        'getMeta',
+      ]);
+      expect(Object.keys(store.mutations)).toEqual([
+        'SET_TEST_UI_FLAG',
+        'SET_TEST_META',
+        'SET_TEST',
+        'ADD_TEST',
+        'EDIT_TEST',
+        'DELETE_TEST',
+        'UPSERT_TEST',
+      ]);
+      expect(Object.keys(store.actions)).toEqual([
+        'get',
+        'show',
+        'create',
+        'update',
+        'delete',
+      ]);
+    });
+
+    it('creates a store with custom actions and getters', () => {
+      const API = {};
+      const customGetters = { customGetter: () => 'custom' };
+      const customActions = () => ({
+        customAction: () => 'custom',
+      });
+
+      const store = createStore({
+        name: 'test',
+        API,
+        getters: customGetters,
+        actions: customActions,
+      });
+
+      expect(store.getters).toHaveProperty('customGetter');
+      expect(store.actions).toHaveProperty('customAction');
+      expect(Object.keys(store.getters)).toEqual([
+        'getRecords',
+        'getRecord',
+        'getUIFlags',
+        'getMeta',
+        'customGetter',
+      ]);
+      expect(Object.keys(store.actions)).toEqual([
+        'get',
+        'show',
+        'create',
+        'update',
+        'delete',
+        'customAction',
+      ]);
+    });
+  });
+});

app/javascript/dashboard/store/captain/storeFactoryHelper.js

@@ -0,0 +1,77 @@
+import { throwErrorMessage } from 'dashboard/store/utils/api';
+
+export const getRecords =
+  (mutationTypes, API) =>
+  async ({ commit }, params = {}) => {
+    commit(mutationTypes.SET_UI_FLAG, { fetchingList: true });
+    try {
+      const response = await API.get(params);
+      commit(mutationTypes.SET, response.data.payload);
+      commit(mutationTypes.SET_META, response.data.meta);
+      return response.data.payload;
+    } catch (error) {
+      return throwErrorMessage(error);
+    } finally {
+      commit(mutationTypes.SET_UI_FLAG, { fetchingList: false });
+    }
+  };
+
+export const showRecord =
+  (mutationTypes, API) =>
+  async ({ commit }, id) => {
+    commit(mutationTypes.SET_UI_FLAG, { fetchingItem: true });
+    try {
+      const response = await API.show(id);
+      commit(mutationTypes.ADD, response.data);
+      return response.data;
+    } catch (error) {
+      return throwErrorMessage(error);
+    } finally {
+      commit(mutationTypes.SET_UI_FLAG, { fetchingItem: false });
+    }
+  };
+
+export const createRecord =
+  (mutationTypes, API) =>
+  async ({ commit }, dataObj) => {
+    commit(mutationTypes.SET_UI_FLAG, { creatingItem: true });
+    try {
+      const response = await API.create(dataObj);
+      commit(mutationTypes.UPSERT, response.data);
+      return response.data;
+    } catch (error) {
+      return throwErrorMessage(error);
+    } finally {
+      commit(mutationTypes.SET_UI_FLAG, { creatingItem: false });
+    }
+  };
+
+export const updateRecord =
+  (mutationTypes, API) =>
+  async ({ commit }, { id, ...updateObj }) => {
+    commit(mutationTypes.SET_UI_FLAG, { updatingItem: true });
+    try {
+      const response = await API.update(id, updateObj);
+      commit(mutationTypes.EDIT, response.data);
+      return response.data;
+    } catch (error) {
+      return throwErrorMessage(error);
+    } finally {
+      commit(mutationTypes.SET_UI_FLAG, { updatingItem: false });
+    }
+  };
+
+export const deleteRecord =
+  (mutationTypes, API) =>
+  async ({ commit }, id) => {
+    commit(mutationTypes.SET_UI_FLAG, { deletingItem: true });
+    try {
+      await API.delete(id);
+      commit(mutationTypes.DELETE, id);
+      return id;
+    } catch (error) {
+      return throwErrorMessage(error);
+    } finally {
+      commit(mutationTypes.SET_UI_FLAG, { deletingItem: false });
+    }
+  };

app/javascript/dashboard/store/index.js

@@ -52,6 +52,9 @@ import captainDocuments from './captain/document';
 import captainResponses from './captain/response';
 import captainInboxes from './captain/inboxes';
 import captainBulkActions from './captain/bulkActions';
+import copilotThreads from './captain/copilotThreads';
+import copilotMessages from './captain/copilotMessages';
+
 const plugins = [];
 
 export default createStore({
@@ -108,6 +111,8 @@ export default createStore({
     captainResponses,
     captainInboxes,
     captainBulkActions,
+    copilotThreads,
+    copilotMessages,
   },
   plugins,
 });

app/javascript/dashboard/store/modules/accounts.js

@@ -63,8 +63,11 @@ export const actions = {
       });
     }
   },
-  update: async ({ commit }, updateObj) => {
-    commit(types.default.SET_ACCOUNT_UI_FLAG, { isUpdating: true });
+  update: async ({ commit }, { options, ...updateObj }) => {
+    if (options?.silent !== true) {
+      commit(types.default.SET_ACCOUNT_UI_FLAG, { isUpdating: true });
+    }
+
     try {
       const response = await AccountAPI.update('', updateObj);
       commit(types.default.EDIT_ACCOUNT, response.data);

app/javascript/dashboard/store/modules/agentBots.js

@@ -172,6 +172,17 @@ export const actions = {
       commit(types.SET_AGENT_BOT_UI_FLAG, { isDisconnecting: false });
     }
   },
+
+  resetAccessToken: async ({ commit }, botId) => {
+    try {
+      const response = await AgentBotsAPI.resetAccessToken(botId);
+      commit(types.EDIT_AGENT_BOT, response.data);
+      return response.data;
+    } catch (error) {
+      throwErrorMessage(error);
+      return null;
+    }
+  },
 };
 
 export const mutations = {

app/javascript/dashboard/store/modules/auth.js

@@ -135,6 +135,16 @@ export const actions = {
     }
   },
 
+  updatePassword: async ({ commit }, params) => {
+    // eslint-disable-next-line no-useless-catch
+    try {
+      const response = await authAPI.profilePasswordUpdate(params);
+      commit(types.SET_CURRENT_USER, response.data);
+    } catch (error) {
+      throw error;
+    }
+  },
+
   deleteAvatar: async ({ commit }) => {
     try {
       const response = await authAPI.deleteAvatar();
@@ -213,6 +223,16 @@ export const actions = {
     }
   },
 
+  resetAccessToken: async ({ commit }) => {
+    try {
+      const response = await authAPI.resetAccessToken();
+      commit(types.SET_CURRENT_USER, response.data);
+      return true;
+    } catch (error) {
+      return false;
+    }
+  },
+
   resendConfirmation: async () => {
     try {
       await authAPI.resendConfirmation();

app/javascript/dashboard/store/modules/contacts/actions.js

@@ -75,6 +75,21 @@ export const actions = {
     }
   },
 
+  active: async ({ commit }, { page = 1, sortAttr } = {}) => {
+    commit(types.SET_CONTACT_UI_FLAG, { isFetching: true });
+    try {
+      const {
+        data: { payload, meta },
+      } = await ContactAPI.active(page, sortAttr);
+      commit(types.CLEAR_CONTACTS);
+      commit(types.SET_CONTACTS, payload);
+      commit(types.SET_CONTACT_META, meta);
+      commit(types.SET_CONTACT_UI_FLAG, { isFetching: false });
+    } catch (error) {
+      commit(types.SET_CONTACT_UI_FLAG, { isFetching: false });
+    }
+  },
+
   show: async ({ commit }, { id }) => {
     commit(types.SET_CONTACT_UI_FLAG, { isFetchingItem: true });
     try {

app/javascript/dashboard/store/modules/conversationSearch.js

@@ -5,12 +5,14 @@ export const initialState = {
   contactRecords: [],
   conversationRecords: [],
   messageRecords: [],
+  articleRecords: [],
   uiFlags: {
     isFetching: false,
     isSearchCompleted: false,
     contact: { isFetching: false },
     conversation: { isFetching: false },
     message: { isFetching: false },
+    article: { isFetching: false },
   },
 };
 
@@ -27,6 +29,9 @@ export const getters = {
   getMessageRecords(state) {
     return state.messageRecords;
   },
+  getArticleRecords(state) {
+    return state.articleRecords;
+  },
   getUIFlags(state) {
     return state.uiFlags;
   },
@@ -65,6 +70,7 @@ export const actions = {
         dispatch('contactSearch', { q }),
         dispatch('conversationSearch', { q }),
         dispatch('messageSearch', { q }),
+        dispatch('articleSearch', { q }),
       ]);
     } catch (error) {
       // Ignore error
@@ -108,6 +114,17 @@ export const actions = {
       commit(types.MESSAGE_SEARCH_SET_UI_FLAG, { isFetching: false });
     }
   },
+  async articleSearch({ commit }, { q, page = 1 }) {
+    commit(types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: true });
+    try {
+      const { data } = await SearchAPI.articles({ q, page });
+      commit(types.ARTICLE_SEARCH_SET, data.payload.articles);
+    } catch (error) {
+      // Ignore error
+    } finally {
+      commit(types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: false });
+    }
+  },
   async clearSearchResults({ commit }) {
     commit(types.CLEAR_SEARCH_RESULTS);
   },
@@ -126,6 +143,9 @@ export const mutations = {
   [types.MESSAGE_SEARCH_SET](state, records) {
     state.messageRecords = [...state.messageRecords, ...records];
   },
+  [types.ARTICLE_SEARCH_SET](state, records) {
+    state.articleRecords = [...state.articleRecords, ...records];
+  },
   [types.SEARCH_CONVERSATIONS_SET_UI_FLAG](state, uiFlags) {
     state.uiFlags = { ...state.uiFlags, ...uiFlags };
   },
@@ -141,10 +161,14 @@ export const mutations = {
   [types.MESSAGE_SEARCH_SET_UI_FLAG](state, uiFlags) {
     state.uiFlags.message = { ...state.uiFlags.message, ...uiFlags };
   },
+  [types.ARTICLE_SEARCH_SET_UI_FLAG](state, uiFlags) {
+    state.uiFlags.article = { ...state.uiFlags.article, ...uiFlags };
+  },
   [types.CLEAR_SEARCH_RESULTS](state) {
     state.contactRecords = [];
     state.conversationRecords = [];
     state.messageRecords = [];
+    state.articleRecords = [];
   },
 };
 

app/javascript/dashboard/store/modules/conversations/actions.js

@@ -327,6 +327,16 @@ const actions = {
     }
   },
 
+  deleteConversation: async ({ commit, dispatch }, conversationId) => {
+    try {
+      await ConversationApi.delete(conversationId);
+      commit(types.DELETE_CONVERSATION, conversationId);
+      dispatch('conversationStats/get', {}, { root: true });
+    } catch (error) {
+      throw new Error(error);
+    }
+  },
+
   addConversation({ commit, state, dispatch, rootState }, conversation) {
     const { currentInbox, appliedFilters } = state;
     const {

app/javascript/dashboard/store/modules/conversations/getters.js

@@ -18,13 +18,34 @@ const getters = {
   getAllConversations: ({ allConversations, chatSortFilter: sortKey }) => {
     return allConversations.sort((a, b) => sortComparator(a, b, sortKey));
   },
-  getFilteredConversations: ({
-    allConversations,
-    chatSortFilter,
-    appliedFilters,
-  }) => {
+  getFilteredConversations: (
+    { allConversations, chatSortFilter, appliedFilters },
+    _,
+    __,
+    rootGetters
+  ) => {
+    const currentUser = rootGetters.getCurrentUser;
+    const currentUserId = rootGetters.getCurrentUser.id;
+    const currentAccountId = rootGetters.getCurrentAccountId;
+
+    const permissions = getUserPermissions(currentUser, currentAccountId);
+    const userRole = getUserRole(currentUser, currentAccountId);
+
     return allConversations
-      .filter(conversation => matchesFilters(conversation, appliedFilters))
+      .filter(conversation => {
+        const matchesFilterResult = matchesFilters(
+          conversation,
+          appliedFilters
+        );
+        const allowedForRole = applyRoleFilter(
+          conversation,
+          userRole,
+          permissions,
+          currentUserId
+        );
+
+        return matchesFilterResult && allowedForRole;
+      })
       .sort((a, b) => sortComparator(a, b, chatSortFilter));
   },
   getSelectedChat: ({ selectedChatId, allConversations }) => {

app/javascript/dashboard/store/modules/conversations/helpers/filterHelpers.js

@@ -47,6 +47,7 @@
  * 3. Nested properties in custom_attributes (conversation_type, etc.)
  */
 import jsonLogic from 'json-logic-js';
+import { coerceToDate } from '@chatwoot/utils';
 
 /**
  * Gets a value from a conversation based on the attribute key
@@ -157,6 +158,20 @@ const contains = (filterValue, conversationValue) => {
   return false;
 };
 
+/**
+ * Compares two date values using a comparison function
+ * @param {*} conversationValue - The conversation value to compare
+ * @param {*} filterValue - The filter value to compare against
+ * @param {Function} compareFn - The comparison function to apply
+ * @returns {Boolean} - Returns true if the comparison succeeds, false otherwise
+ */
+const compareDates = (conversationValue, filterValue, compareFn) => {
+  const conversationDate = coerceToDate(conversationValue);
+  const filterDate = coerceToDate(filterValue);
+  if (conversationDate === null || filterDate === null) return false;
+  return compareFn(conversationDate, filterDate);
+};
+
 /**
  * Checks if a value matches a filter condition
  * @param {*} conversationValue - The value to check
@@ -195,10 +210,10 @@ const matchesCondition = (conversationValue, filter) => {
       return false; // We already handled null/undefined above
 
     case 'is_greater_than':
-      return new Date(conversationValue) > new Date(filterValue);
+      return compareDates(conversationValue, filterValue, (a, b) => a > b);
 
     case 'is_less_than':
-      return new Date(conversationValue) < new Date(filterValue);
+      return compareDates(conversationValue, filterValue, (a, b) => a < b);
 
     case 'days_before': {
       const today = new Date();
@@ -347,6 +362,7 @@ export const matchesFilters = (conversation, filters) => {
       conversation,
       filters[0].attribute_key
     );
+
     return matchesCondition(value, filters[0]);
   }
 

app/javascript/dashboard/store/modules/conversations/helpers/specs/filterHelpers.spec.js

@@ -463,6 +463,241 @@ describe('filterHelpers', () => {
       expect(matchesFilters(conversation, filters)).toBe(true);
     });
 
+    // Test conversation with 10-digit timestamp (seconds) vs standard date filter
+    it('should match conversation with 10-digit timestamp against date string filter', () => {
+      const conversation = { created_at: 1647777600 }; // March 20, 2022 in seconds (10 digits)
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19', // Standard YYYY-MM-DD format
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test conversation with 13-digit timestamp (milliseconds) vs standard date filter
+    it('should match conversation with 13-digit timestamp against date string filter', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022 in milliseconds (13 digits)
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19', // Standard YYYY-MM-DD format
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test conversation with string timestamp vs standard date filter
+    it('should match conversation with string 10-digit timestamp against date string filter', () => {
+      const conversation = { created_at: '1647777600' }; // March 20, 2022 as string (10 digits)
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19', // Standard YYYY-MM-DD format
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test conversation with string 13-digit timestamp vs standard date filter
+    it('should match conversation with string 13-digit timestamp against date string filter', () => {
+      const conversation = { created_at: '1647777600000' }; // March 20, 2022 as string (13 digits)
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19', // Standard YYYY-MM-DD format
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test conversation with mixed format vs standard date filter with time
+    it('should match conversation with numeric timestamp against ISO date string filter', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022 12:00:00 GMT (numeric)
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19T10:30:00Z', // Standard ISO format from filter
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test parseDate with date string without time (should default to 00:00:00)
+    it('should match conversation with is_greater_than operator using date string without time', () => {
+      const conversation = { created_at: 1647820800000 }; // March 21, 2022 00:00:00 GMT
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-20', // March 20, 2022 (should become 00:00:00)
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test parseDate with ISO date string
+    it('should match conversation with is_greater_than operator using ISO date string', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19T00:00:00.000Z', // March 19, 2022 ISO format
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test parseDate with null/undefined values
+    it('should handle null filter values in date comparison', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: null,
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(false);
+    });
+
+    it('should handle undefined filter values in date comparison', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: undefined,
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(false);
+    });
+
+    // Test parseDate with invalid date strings
+    it('should handle invalid date strings in date comparison', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: 'invalid-date-string',
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(false);
+    });
+
+    it('should handle non-date string values in date comparison', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: 'not-a-date',
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(false);
+    });
+
+    // Test is_less_than with various date formats
+    it('should match conversation with is_less_than operator using numeric timestamp', () => {
+      const conversation = { created_at: 1647691200000 }; // March 19, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_less_than',
+          values: 1647777600, // March 20, 2022 as 10-digit timestamp
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    it('should not match conversation with is_less_than operator when date is later', () => {
+      const conversation = { created_at: 1647864000000 }; // March 21, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_less_than',
+          values: '2022-03-20T12:00:00Z', // March 20, 2022 with time
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(false);
+    });
+
+    // Edge case: Test with conversation having string timestamp
+    it('should handle conversation with string timestamp value', () => {
+      const conversation = { created_at: '1647777600000' }; // March 20, 2022 as string
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19',
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Edge case: Test with conversation having 10-digit timestamp
+    it('should handle conversation with 10-digit timestamp value', () => {
+      const conversation = { created_at: 1647777600 }; // March 20, 2022 as seconds (10 digits)
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19',
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test date string with different time formats
+    it('should handle date string with space-separated time', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: '2022-03-19 10:30:00', // Date with space-separated time
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(true);
+    });
+
+    // Test parseDate with object input (should return null and fail comparison)
+    it('should handle non-string, non-number filter values', () => {
+      const conversation = { created_at: 1647777600000 }; // March 20, 2022
+      const filters = [
+        {
+          attribute_key: 'created_at',
+          filter_operator: 'is_greater_than',
+          values: { date: '2022-03-19' }, // Object instead of string/number
+          query_operator: 'and',
+        },
+      ];
+      expect(matchesFilters(conversation, filters)).toBe(false);
+    });
+
     describe('days_before operator', () => {
       beforeEach(() => {
         // Set the date to March 25, 2022

app/javascript/dashboard/store/modules/conversations/index.js

@@ -204,6 +204,12 @@ export const mutations = {
     _state.allConversations.push(conversation);
   },
 
+  [types.DELETE_CONVERSATION](_state, conversationId) {
+    _state.allConversations = _state.allConversations.filter(
+      c => c.id !== conversationId
+    );
+  },
+
   [types.UPDATE_CONVERSATION](_state, conversation) {
     const { allConversations } = _state;
     const index = allConversations.findIndex(c => c.id === conversation.id);

app/javascript/dashboard/store/modules/labels.js

@@ -26,6 +26,9 @@ export const getters = {
       .filter(record => record.show_on_sidebar)
       .sort((a, b) => a.title.localeCompare(b.title));
   },
+  getLabelById: _state => id => {
+    return _state.records.find(record => record.id === Number(id));
+  },
 };
 
 export const actions = {

app/javascript/dashboard/store/modules/specs/agentBots/agentBots.spec.js

@@ -170,4 +170,21 @@ describe('#actions', () => {
       ]);
     });
   });
+  describe('#resetAccessToken', () => {
+    it('sends correct actions if API is success', async () => {
+      const mockResponse = {
+        data: { ...agentBotRecords[0], access_token: 'new_token_123' },
+      };
+      axios.post.mockResolvedValue(mockResponse);
+      const result = await actions.resetAccessToken(
+        { commit },
+        agentBotRecords[0].id
+      );
+
+      expect(commit.mock.calls).toEqual([
+        [types.EDIT_AGENT_BOT, mockResponse.data],
+      ]);
+      expect(result).toBe(mockResponse.data);
+    });
+  });
 });

app/javascript/dashboard/store/modules/specs/auth/actions.spec.js

@@ -228,4 +228,20 @@ describe('#actions', () => {
       );
     });
   });
+
+  describe('#resetAccessToken', () => {
+    it('sends correct actions if API is success', async () => {
+      const mockResponse = {
+        data: { id: 1, name: 'John', access_token: 'new_token_123' },
+        headers: { expiry: 581842904 },
+      };
+      axios.post.mockResolvedValue(mockResponse);
+      const result = await actions.resetAccessToken({ commit });
+
+      expect(commit.mock.calls).toEqual([
+        [types.SET_CURRENT_USER, mockResponse.data],
+      ]);
+      expect(result).toBe(true);
+    });
+  });
 });

app/javascript/dashboard/store/modules/specs/contacts/actions.spec.js

@@ -70,6 +70,30 @@ describe('#actions', () => {
     });
   });
 
+  describe('#active', () => {
+    it('sends correct mutations if API is success', async () => {
+      axios.get.mockResolvedValue({
+        data: { payload: contactList, meta: { count: 100, current_page: 1 } },
+      });
+      await actions.active({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.SET_CONTACT_UI_FLAG, { isFetching: true }],
+        [types.CLEAR_CONTACTS],
+        [types.SET_CONTACTS, contactList],
+        [types.SET_CONTACT_META, { count: 100, current_page: 1 }],
+        [types.SET_CONTACT_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+    it('sends correct mutations if API is error', async () => {
+      axios.get.mockRejectedValue({ message: 'Incorrect header' });
+      await actions.active({ commit });
+      expect(commit.mock.calls).toEqual([
+        [types.SET_CONTACT_UI_FLAG, { isFetching: true }],
+        [types.SET_CONTACT_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+
   describe('#update', () => {
     it('sends correct mutations if API is success', async () => {
       axios.patch.mockResolvedValue({ data: { payload: contactList[0] } });

app/javascript/dashboard/store/modules/specs/conversationSearch/actions.spec.js

@@ -75,6 +75,7 @@ describe('#actions', () => {
         q: 'test',
       });
       expect(dispatch).toHaveBeenCalledWith('messageSearch', { q: 'test' });
+      expect(dispatch).toHaveBeenCalledWith('articleSearch', { q: 'test' });
     });
   });
 
@@ -150,6 +151,30 @@ describe('#actions', () => {
     });
   });
 
+  describe('#articleSearch', () => {
+    it('should handle successful article search', async () => {
+      axios.get.mockResolvedValue({
+        data: { payload: { articles: [{ id: 1 }] } },
+      });
+
+      await actions.articleSearch({ commit }, { q: 'test', page: 1 });
+      expect(commit.mock.calls).toEqual([
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: true }],
+        [types.ARTICLE_SEARCH_SET, [{ id: 1 }]],
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+
+    it('should handle failed article search', async () => {
+      axios.get.mockRejectedValue({});
+      await actions.articleSearch({ commit }, { q: 'test' });
+      expect(commit.mock.calls).toEqual([
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: true }],
+        [types.ARTICLE_SEARCH_SET_UI_FLAG, { isFetching: false }],
+      ]);
+    });
+  });
+
   describe('#clearSearchResults', () => {
     it('should commit clear search results mutation', () => {
       actions.clearSearchResults({ commit });

app/javascript/dashboard/store/modules/specs/conversationSearch/getters.spec.js

@@ -37,6 +37,15 @@ describe('#getters', () => {
     ]);
   });
 
+  it('getArticleRecords', () => {
+    const state = {
+      articleRecords: [{ id: 1, title: 'Article 1' }],
+    };
+    expect(getters.getArticleRecords(state)).toEqual([
+      { id: 1, title: 'Article 1' },
+    ]);
+  });
+
   it('getUIFlags', () => {
     const state = {
       uiFlags: {
@@ -45,6 +54,7 @@ describe('#getters', () => {
         contact: { isFetching: true },
         message: { isFetching: false },
         conversation: { isFetching: false },
+        article: { isFetching: false },
       },
     };
     expect(getters.getUIFlags(state)).toEqual({
@@ -53,6 +63,7 @@ describe('#getters', () => {
       contact: { isFetching: true },
       message: { isFetching: false },
       conversation: { isFetching: false },
+      article: { isFetching: false },
     });
   });
 });

app/javascript/dashboard/store/modules/specs/conversationSearch/mutations.spec.js

@@ -101,17 +101,39 @@ describe('#mutations', () => {
     });
   });
 
+  describe('#ARTICLE_SEARCH_SET', () => {
+    it('should append new article records to existing ones', () => {
+      const state = { articleRecords: [{ id: 1 }] };
+      mutations[types.ARTICLE_SEARCH_SET](state, [{ id: 2 }]);
+      expect(state.articleRecords).toEqual([{ id: 1 }, { id: 2 }]);
+    });
+  });
+
+  describe('#ARTICLE_SEARCH_SET_UI_FLAG', () => {
+    it('set article search UI flags correctly', () => {
+      const state = {
+        uiFlags: {
+          article: { isFetching: true },
+        },
+      };
+      mutations[types.ARTICLE_SEARCH_SET_UI_FLAG](state, { isFetching: false });
+      expect(state.uiFlags.article).toEqual({ isFetching: false });
+    });
+  });
+
   describe('#CLEAR_SEARCH_RESULTS', () => {
     it('should clear all search records', () => {
       const state = {
         contactRecords: [{ id: 1 }],
         conversationRecords: [{ id: 1 }],
         messageRecords: [{ id: 1 }],
+        articleRecords: [{ id: 1 }],
       };
       mutations[types.CLEAR_SEARCH_RESULTS](state);
       expect(state.contactRecords).toEqual([]);
       expect(state.conversationRecords).toEqual([]);
       expect(state.messageRecords).toEqual([]);
+      expect(state.articleRecords).toEqual([]);
     });
   });
 });

app/javascript/dashboard/store/modules/specs/conversations/actions.spec.js

@@ -513,6 +513,28 @@ describe('#deleteMessage', () => {
     expect(commit.mock.calls).toEqual([]);
   });
 
+  describe('#deleteConversation', () => {
+    it('send correct actions if API is success', async () => {
+      axios.delete.mockResolvedValue({
+        data: { id: 1 },
+      });
+      await actions.deleteConversation({ commit, dispatch }, 1);
+      expect(commit.mock.calls).toEqual([[types.DELETE_CONVERSATION, 1]]);
+      expect(dispatch.mock.calls).toEqual([
+        ['conversationStats/get', {}, { root: true }],
+      ]);
+    });
+
+    it('send no actions if API is error', async () => {
+      axios.delete.mockRejectedValue({ message: 'Incorrect header' });
+      await expect(
+        actions.deleteConversation({ commit, dispatch }, 1)
+      ).rejects.toThrow(Error);
+      expect(commit.mock.calls).toEqual([]);
+      expect(dispatch.mock.calls).toEqual([]);
+    });
+  });
+
   describe('#updateCustomAttributes', () => {
     it('update conversation custom attributes', async () => {
       axios.post.mockResolvedValue({

app/javascript/dashboard/store/modules/specs/conversations/getters.spec.js

@@ -325,4 +325,308 @@ describe('#getters', () => {
       });
     });
   });
+
+  describe('#getFilteredConversations', () => {
+    const mockConversations = [
+      {
+        id: 1,
+        status: 'open',
+        meta: { assignee: { id: 1 } },
+        last_activity_at: 1000,
+      },
+      {
+        id: 2,
+        status: 'open',
+        meta: {},
+        last_activity_at: 2000,
+      },
+      {
+        id: 3,
+        status: 'resolved',
+        meta: { assignee: { id: 2 } },
+        last_activity_at: 3000,
+      },
+    ];
+
+    const mockRootGetters = {
+      getCurrentUser: {
+        id: 1,
+        accounts: [{ id: 1, role: 'agent', permissions: [] }],
+      },
+      getCurrentAccountId: 1,
+    };
+
+    it('filters conversations based on role permissions for administrator', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [{ id: 1, role: 'administrator', permissions: [] }],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      expect(result).toEqual([
+        mockConversations[2],
+        mockConversations[1],
+        mockConversations[0],
+      ]);
+    });
+
+    it('filters conversations based on role permissions for agent', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [{ id: 1, role: 'agent', permissions: [] }],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      expect(result).toEqual([
+        mockConversations[2],
+        mockConversations[1],
+        mockConversations[0],
+      ]);
+    });
+
+    it('filters conversations for custom role with conversation_manage permission', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [
+            {
+              id: 1,
+              custom_role_id: 5,
+              permissions: ['conversation_manage'],
+            },
+          ],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      expect(result).toEqual([
+        mockConversations[2],
+        mockConversations[1],
+        mockConversations[0],
+      ]);
+    });
+
+    it('filters conversations for custom role with conversation_unassigned_manage permission', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [
+            {
+              id: 1,
+              custom_role_id: 5,
+              permissions: ['conversation_unassigned_manage'],
+            },
+          ],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      // Should include conversation assigned to user (id: 1) and unassigned conversation
+      expect(result).toEqual([mockConversations[1], mockConversations[0]]);
+    });
+
+    it('filters conversations for custom role with conversation_participating_manage permission', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [
+            {
+              id: 1,
+              custom_role_id: 5,
+              permissions: ['conversation_participating_manage'],
+            },
+          ],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      // Should only include conversation assigned to user (id: 1)
+      expect(result).toEqual([mockConversations[0]]);
+    });
+
+    it('filters conversations for custom role with no permissions', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [
+            {
+              id: 1,
+              custom_role_id: 5,
+              permissions: [],
+            },
+          ],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      // Should return empty array as user has no permissions
+      expect(result).toEqual([]);
+    });
+
+    it('applies filters and role permissions together', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [
+          {
+            attribute_key: 'status',
+            filter_operator: 'equal_to',
+            values: ['open'],
+            query_operator: 'and',
+          },
+        ],
+      };
+
+      const rootGetters = {
+        ...mockRootGetters,
+        getCurrentUser: {
+          ...mockRootGetters.getCurrentUser,
+          accounts: [
+            {
+              id: 1,
+              custom_role_id: 5,
+              permissions: ['conversation_participating_manage'],
+            },
+          ],
+        },
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        rootGetters
+      );
+
+      // Should only include open conversation assigned to user (id: 1)
+      expect(result).toEqual([mockConversations[0]]);
+    });
+
+    it('returns empty array when no conversations match filters', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_desc',
+        appliedFilters: [
+          {
+            attribute_key: 'status',
+            filter_operator: 'equal_to',
+            values: ['pending'],
+            query_operator: 'and',
+          },
+        ],
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        mockRootGetters
+      );
+
+      expect(result).toEqual([]);
+    });
+
+    it('sorts filtered conversations according to chatSortFilter', () => {
+      const state = {
+        allConversations: mockConversations,
+        chatSortFilter: 'last_activity_at_asc',
+        appliedFilters: [],
+      };
+
+      const result = getters.getFilteredConversations(
+        state,
+        {},
+        {},
+        mockRootGetters
+      );
+
+      expect(result).toEqual([
+        mockConversations[0],
+        mockConversations[1],
+        mockConversations[2],
+      ]);
+    });
+  });
 });

app/javascript/dashboard/store/modules/specs/conversations/mutations.spec.js

@@ -884,6 +884,17 @@ describe('#mutations', () => {
     });
   });
 
+  describe('#DELETE_CONVERSATION', () => {
+    it('should delete a conversation', () => {
+      const state = {
+        allConversations: [{ id: 1, messages: [] }],
+      };
+
+      mutations[types.DELETE_CONVERSATION](state, 1);
+      expect(state.allConversations).toEqual([]);
+    });
+  });
+
   describe('#SET_LIST_LOADING_STATUS', () => {
     it('should set listLoadingStatus to true', () => {
       const state = {

app/javascript/dashboard/store/modules/specs/summaryReports.spec.js

@@ -7,6 +7,7 @@ vi.mock('dashboard/api/summaryReports', () => ({
     getInboxReports: vi.fn(),
     getAgentReports: vi.fn(),
     getTeamReports: vi.fn(),
+    getLabelReports: vi.fn(),
   },
 }));
 
@@ -25,10 +26,12 @@ describe('Summary Reports Store', () => {
         inboxSummaryReports: [],
         agentSummaryReports: [],
         teamSummaryReports: [],
+        labelSummaryReports: [],
         uiFlags: {
           isFetchingInboxSummaryReports: false,
           isFetchingAgentSummaryReports: false,
           isFetchingTeamSummaryReports: false,
+          isFetchingLabelSummaryReports: false,
         },
       });
     });
@@ -39,6 +42,7 @@ describe('Summary Reports Store', () => {
       inboxSummaryReports: [{ id: 1 }],
       agentSummaryReports: [{ id: 2 }],
       teamSummaryReports: [{ id: 3 }],
+      labelSummaryReports: [{ id: 4 }],
       uiFlags: { isFetchingInboxSummaryReports: true },
     };
 
@@ -54,6 +58,10 @@ describe('Summary Reports Store', () => {
       expect(store.getters.getTeamSummaryReports(state)).toEqual([{ id: 3 }]);
     });
 
+    it('should return label summary reports', () => {
+      expect(store.getters.getLabelSummaryReports(state)).toEqual([{ id: 4 }]);
+    });
+
     it('should return UI flags', () => {
       expect(store.getters.getUIFlags(state)).toEqual({
         isFetchingInboxSummaryReports: true,
@@ -86,6 +94,14 @@ describe('Summary Reports Store', () => {
       expect(state.teamSummaryReports).toEqual(data);
     });
 
+    it('should set label summary report', () => {
+      const state = { ...initialState };
+      const data = [{ id: 4 }];
+
+      store.mutations.setLabelSummaryReport(state, data);
+      expect(state.labelSummaryReports).toEqual(data);
+    });
+
     it('should merge UI flags with existing flags', () => {
       const state = {
         uiFlags: { flag1: true, flag2: false },
@@ -185,5 +201,29 @@ describe('Summary Reports Store', () => {
         });
       });
     });
+
+    describe('fetchLabelSummaryReports', () => {
+      it('should fetch label reports successfully', async () => {
+        const params = { labelId: 789 };
+        const mockResponse = {
+          data: [{ label_id: 789, label_name: 'Test Label' }],
+        };
+
+        SummaryReportsAPI.getLabelReports.mockResolvedValue(mockResponse);
+
+        await store.actions.fetchLabelSummaryReports({ commit }, params);
+
+        expect(commit).toHaveBeenCalledWith('setUIFlags', {
+          isFetchingLabelSummaryReports: true,
+        });
+        expect(SummaryReportsAPI.getLabelReports).toHaveBeenCalledWith(params);
+        expect(commit).toHaveBeenCalledWith('setLabelSummaryReport', [
+          { labelId: 789, labelName: 'Test Label' },
+        ]);
+        expect(commit).toHaveBeenCalledWith('setUIFlags', {
+          isFetchingLabelSummaryReports: false,
+        });
+      });
+    });
   });
 });

app/javascript/dashboard/store/modules/summaryReports.js

@@ -17,6 +17,11 @@ const typeMap = {
     apiMethod: 'getTeamReports',
     mutationKey: 'setTeamSummaryReport',
   },
+  label: {
+    flagKey: 'isFetchingLabelSummaryReports',
+    apiMethod: 'getLabelReports',
+    mutationKey: 'setLabelSummaryReport',
+  },
 };
 
 async function fetchSummaryReports(type, params, { commit }) {
@@ -38,10 +43,12 @@ export const initialState = {
   inboxSummaryReports: [],
   agentSummaryReports: [],
   teamSummaryReports: [],
+  labelSummaryReports: [],
   uiFlags: {
     isFetchingInboxSummaryReports: false,
     isFetchingAgentSummaryReports: false,
     isFetchingTeamSummaryReports: false,
+    isFetchingLabelSummaryReports: false,
   },
 };
 
@@ -55,6 +62,9 @@ export const getters = {
   getTeamSummaryReports(state) {
     return state.teamSummaryReports;
   },
+  getLabelSummaryReports(state) {
+    return state.labelSummaryReports;
+  },
   getUIFlags(state) {
     return state.uiFlags;
   },
@@ -72,6 +82,10 @@ export const actions = {
   fetchTeamSummaryReports({ commit }, params) {
     return fetchSummaryReports('team', params, { commit });
   },
+
+  fetchLabelSummaryReports({ commit }, params) {
+    return fetchSummaryReports('label', params, { commit });
+  },
 };
 
 export const mutations = {
@@ -84,6 +98,9 @@ export const mutations = {
   setTeamSummaryReport(state, data) {
     state.teamSummaryReports = data;
   },
+  setLabelSummaryReport(state, data) {
+    state.labelSummaryReports = data;
+  },
   setUIFlags(state, uiFlag) {
     state.uiFlags = { ...state.uiFlags, ...uiFlag };
   },

app/javascript/dashboard/store/mutation-types.js

@@ -56,6 +56,7 @@ export default {
   SET_ALL_ATTACHMENTS: 'SET_ALL_ATTACHMENTS',
   ADD_CONVERSATION_ATTACHMENTS: 'ADD_CONVERSATION_ATTACHMENTS',
   DELETE_CONVERSATION_ATTACHMENTS: 'DELETE_CONVERSATION_ATTACHMENTS',
+  DELETE_CONVERSATION: 'DELETE_CONVERSATION',
 
   SET_CONVERSATION_CAN_REPLY: 'SET_CONVERSATION_CAN_REPLY',
 
@@ -317,8 +318,10 @@ export default {
   CONVERSATION_SEARCH_SET: 'CONVERSATION_SEARCH_SET',
   CONVERSATION_SEARCH_SET_UI_FLAG: 'CONVERSATION_SEARCH_SET_UI_FLAG',
   MESSAGE_SEARCH_SET: 'MESSAGE_SEARCH_SET',
+  ARTICLE_SEARCH_SET: 'ARTICLE_SEARCH_SET',
   CLEAR_SEARCH_RESULTS: 'CLEAR_SEARCH_RESULTS',
   MESSAGE_SEARCH_SET_UI_FLAG: 'MESSAGE_SEARCH_SET_UI_FLAG',
+  ARTICLE_SEARCH_SET_UI_FLAG: 'ARTICLE_SEARCH_SET_UI_FLAG',
   FULL_SEARCH_SET_UI_FLAG: 'FULL_SEARCH_SET_UI_FLAG',
   SET_CONVERSATION_PARTICIPANTS_UI_FLAG:
     'SET_CONVERSATION_PARTICIPANTS_UI_FLAG',