+
-
- {{ identifier }}
-
-
+
+
+
+ {{ identifier }}
+
+
+
+
-
+
+
diff --git a/app/javascript/dashboard/components/widgets/conversation/linear/IssuesList.vue b/app/javascript/dashboard/components/widgets/conversation/linear/IssuesList.vue
new file mode 100644
index 000000000..a1a2f2e63
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/conversation/linear/IssuesList.vue
@@ -0,0 +1,132 @@
+
+
+
+
+
+
+
+
+
+
+
+
+
+
+ {{ $t('INTEGRATION_SETTINGS.LINEAR.NO_LINKED_ISSUES') }}
+
+
+
+
+
+
+
+
+
+
+
diff --git a/app/javascript/dashboard/components/widgets/conversation/linear/LinearIssueItem.vue b/app/javascript/dashboard/components/widgets/conversation/linear/LinearIssueItem.vue
new file mode 100644
index 000000000..10978da39
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/conversation/linear/LinearIssueItem.vue
@@ -0,0 +1,113 @@
+
+
+
+
+
+
+
+
+ {{ issue.title }}
+
+
+
+ {{ issue.description }}
+
+
+
+
+
+
+
+
+ {{ assignee.name }}
+
+
+
+
+
+
+
+
+ {{ issue.state?.name }}
+
+
+
+
+
+
+
+
+ {{ priorityLabel }}
+
+
+
+
+
+
+
+
+
diff --git a/app/javascript/dashboard/components/widgets/conversation/linear/LinearSetupCTA.vue b/app/javascript/dashboard/components/widgets/conversation/linear/LinearSetupCTA.vue
new file mode 100644
index 000000000..f7394a092
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/conversation/linear/LinearSetupCTA.vue
@@ -0,0 +1,54 @@
+
+
+
+
+
+
![]()
+
![]()
+
+
+
+
+ {{ $t('INTEGRATION_SETTINGS.LINEAR.CTA.TITLE') }}
+
+
+ {{ $t('INTEGRATION_SETTINGS.LINEAR.CTA.DESCRIPTION') }}
+
+
+ {{ $t('INTEGRATION_SETTINGS.LINEAR.CTA.AGENT_DESCRIPTION') }}
+
+
+
+
+ {{ $t('INTEGRATION_SETTINGS.LINEAR.CTA.BUTTON_TEXT') }}
+
+
diff --git a/app/javascript/dashboard/components/widgets/conversation/linear/LinkIssue.vue b/app/javascript/dashboard/components/widgets/conversation/linear/LinkIssue.vue
index e1c8e2b6c..e3b69345a 100644
--- a/app/javascript/dashboard/components/widgets/conversation/linear/LinkIssue.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/linear/LinkIssue.vue
@@ -63,7 +63,7 @@ const onSearch = async value => {
isFetching.value = true;
const response = await LinearAPI.searchIssues(value);
issues.value = response.data.map(issue => ({
- id: issue.id,
+ id: issue.identifier,
name: `${issue.identifier} ${issue.title}`,
icon: 'status',
iconColor: issue.state.color,
diff --git a/app/javascript/dashboard/components/widgets/conversation/linear/index.vue b/app/javascript/dashboard/components/widgets/conversation/linear/index.vue
deleted file mode 100644
index 012e43a67..000000000
--- a/app/javascript/dashboard/components/widgets/conversation/linear/index.vue
+++ /dev/null
@@ -1,146 +0,0 @@
-
-
-
-
-
-
-
-
-
-
-
diff --git a/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js b/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js
deleted file mode 100644
index ba37c3b22..000000000
--- a/app/javascript/dashboard/components/widgets/conversation/specs/MoreActions.spec.js
+++ /dev/null
@@ -1,110 +0,0 @@
-import { mount } from '@vue/test-utils';
-import { createStore } from 'vuex';
-import MoreActions from '../MoreActions.vue';
-import FluentIcon from 'shared/components/FluentIcon/DashboardIcon.vue';
-
-vi.mock('shared/helpers/mitt', () => ({
- emitter: {
- emit: vi.fn(),
- on: vi.fn(),
- off: vi.fn(),
- },
-}));
-
-const mockDirective = {
- mounted: () => {},
-};
-
-import { emitter } from 'shared/helpers/mitt';
-
-describe('MoveActions', () => {
- let currentChat = { id: 8, muted: false };
- let store = null;
- let muteConversation = null;
- let unmuteConversation = null;
-
- beforeEach(() => {
- muteConversation = vi.fn(() => Promise.resolve());
- unmuteConversation = vi.fn(() => Promise.resolve());
-
- store = createStore({
- state: {
- authenticated: true,
- currentChat,
- },
- getters: {
- getSelectedChat: () => currentChat,
- },
- modules: {
- conversations: {
- namespaced: false,
- actions: { muteConversation, unmuteConversation },
- },
- },
- });
- });
-
- const createWrapper = () =>
- mount(MoreActions, {
- global: {
- plugins: [store],
- components: {
- 'fluent-icon': FluentIcon,
- },
- directives: {
- 'on-clickaway': mockDirective,
- },
- },
- });
-
- describe('muting discussion', () => {
- it('triggers "muteConversation"', async () => {
- const wrapper = createWrapper();
- await wrapper.find('button:first-child').trigger('click');
-
- expect(muteConversation).toHaveBeenCalledTimes(1);
- expect(muteConversation).toHaveBeenCalledWith(
- expect.any(Object), // First argument is the Vuex context object
- currentChat.id // Second argument is the ID of the conversation
- );
- });
-
- it('shows alert', async () => {
- const wrapper = createWrapper();
- await wrapper.find('button:first-child').trigger('click');
-
- expect(emitter.emit).toBeCalledWith('newToastMessage', {
- message:
- 'This contact is blocked successfully. You will not be notified of any future conversations.',
- action: null,
- });
- });
- });
-
- describe('unmuting discussion', () => {
- beforeEach(() => {
- currentChat.muted = true;
- });
-
- it('triggers "unmuteConversation"', async () => {
- const wrapper = createWrapper();
- await wrapper.find('button:first-child').trigger('click');
-
- expect(unmuteConversation).toHaveBeenCalledTimes(1);
- expect(unmuteConversation).toHaveBeenCalledWith(
- expect.any(Object), // First argument is the Vuex context object
- currentChat.id // Second argument is the ID of the conversation
- );
- });
-
- it('shows alert', async () => {
- const wrapper = createWrapper();
- await wrapper.find('button:first-child').trigger('click');
-
- expect(emitter.emit).toBeCalledWith('newToastMessage', {
- message: 'This contact is unblocked successfully.',
- action: null,
- });
- });
- });
-});
diff --git a/app/javascript/dashboard/composables/spec/useFontSize.spec.js b/app/javascript/dashboard/composables/spec/useFontSize.spec.js
index 9253a3988..52d22478f 100644
--- a/app/javascript/dashboard/composables/spec/useFontSize.spec.js
+++ b/app/javascript/dashboard/composables/spec/useFontSize.spec.js
@@ -43,7 +43,7 @@ describe('useFontSize', () => {
it('returns fontSizeOptions with correct structure', () => {
const { fontSizeOptions } = useFontSize();
- expect(fontSizeOptions).toHaveLength(6);
+ expect(fontSizeOptions).toHaveLength(5);
expect(fontSizeOptions[0]).toHaveProperty('value');
expect(fontSizeOptions[0]).toHaveProperty('label');
@@ -59,12 +59,6 @@ describe('useFontSize', () => {
label:
'PROFILE_SETTINGS.FORM.INTERFACE_SECTION.FONT_SIZE.OPTIONS.SMALLER',
});
-
- expect(fontSizeOptions.find(option => option.value === '22px')).toEqual({
- value: '22px',
- label:
- 'PROFILE_SETTINGS.FORM.INTERFACE_SECTION.FONT_SIZE.OPTIONS.EXTRA_LARGE',
- });
});
it('returns currentFontSize from UI settings', () => {
@@ -84,9 +78,6 @@ describe('useFontSize', () => {
applyFontSize('14px');
expect(document.documentElement.style.fontSize).toBe('14px');
- applyFontSize('22px');
- expect(document.documentElement.style.fontSize).toBe('22px');
-
applyFontSize('16px');
expect(document.documentElement.style.fontSize).toBe('16px');
});
@@ -145,8 +136,6 @@ describe('useFontSize', () => {
'Smaller',
'PROFILE_SETTINGS.FORM.INTERFACE_SECTION.FONT_SIZE.OPTIONS.DEFAULT':
'Default',
- 'PROFILE_SETTINGS.FORM.INTERFACE_SECTION.FONT_SIZE.OPTIONS.EXTRA_LARGE':
- 'Extra Large',
};
return translations[key] || key;
});
@@ -160,9 +149,6 @@ describe('useFontSize', () => {
expect(fontSizeOptions.find(option => option.value === '16px').label).toBe(
'Default'
);
- expect(fontSizeOptions.find(option => option.value === '22px').label).toBe(
- 'Extra Large'
- );
// Verify translation function was called with correct keys
expect(mockTranslate).toHaveBeenCalledWith(
diff --git a/app/javascript/dashboard/composables/useAccount.js b/app/javascript/dashboard/composables/useAccount.js
index 9a2ba012b..5a8441d33 100644
--- a/app/javascript/dashboard/composables/useAccount.js
+++ b/app/javascript/dashboard/composables/useAccount.js
@@ -45,9 +45,10 @@ export function useAccount() {
};
};
- const updateAccount = async data => {
+ const updateAccount = async (data, options) => {
await store.dispatch('accounts/update', {
...data,
+ options,
});
};
diff --git a/app/javascript/dashboard/composables/useFontSize.js b/app/javascript/dashboard/composables/useFontSize.js
index 9bb8d4841..d7177a5fb 100644
--- a/app/javascript/dashboard/composables/useFontSize.js
+++ b/app/javascript/dashboard/composables/useFontSize.js
@@ -19,7 +19,6 @@ const FONT_SIZE_OPTIONS = {
DEFAULT: '16px',
LARGE: '18px',
LARGER: '20px',
- EXTRA_LARGE: '22px',
};
/**
diff --git a/app/javascript/dashboard/composables/usePolicy.js b/app/javascript/dashboard/composables/usePolicy.js
index dc203cbac..a76ffbf1d 100644
--- a/app/javascript/dashboard/composables/usePolicy.js
+++ b/app/javascript/dashboard/composables/usePolicy.js
@@ -129,6 +129,7 @@ export function usePolicy() {
return {
checkPermissions,
shouldShowPaywall,
+ isFeatureFlagEnabled,
shouldShow,
};
}
diff --git a/app/javascript/dashboard/composables/useUISettings.js b/app/javascript/dashboard/composables/useUISettings.js
index 29fe878c7..964c615ad 100644
--- a/app/javascript/dashboard/composables/useUISettings.js
+++ b/app/javascript/dashboard/composables/useUISettings.js
@@ -9,6 +9,7 @@ export const DEFAULT_CONVERSATION_SIDEBAR_ITEMS_ORDER = Object.freeze([
{ name: 'contact_notes' },
{ name: 'previous_conversation' },
{ name: 'conversation_participants' },
+ { name: 'linear_issues' },
{ name: 'shopify_orders' },
]);
diff --git a/app/javascript/dashboard/constants/editor.js b/app/javascript/dashboard/constants/editor.js
index 157ec46ae..9a99516e8 100644
--- a/app/javascript/dashboard/constants/editor.js
+++ b/app/javascript/dashboard/constants/editor.js
@@ -33,6 +33,14 @@ export const ARTICLE_EDITOR_MENU_OPTIONS = [
'code',
];
+export const WIDGET_BUILDER_EDITOR_MENU_OPTIONS = [
+ 'strong',
+ 'em',
+ 'link',
+ 'undo',
+ 'redo',
+];
+
export const MESSAGE_EDITOR_IMAGE_RESIZES = [
{
name: 'Small',
diff --git a/app/javascript/dashboard/helper/actionCable.js b/app/javascript/dashboard/helper/actionCable.js
index 3c0ff0fe0..6a37e6d10 100644
--- a/app/javascript/dashboard/helper/actionCable.js
+++ b/app/javascript/dashboard/helper/actionCable.js
@@ -33,6 +33,7 @@ class ActionCableConnector extends BaseActionCableConnector {
'conversation.read': this.onConversationRead,
'conversation.updated': this.onConversationUpdated,
'account.cache_invalidated': this.onCacheInvalidate,
+ 'copilot.message.created': this.onCopilotMessageCreated,
// Call events
'incoming_call': this.onIncomingCall,
@@ -193,6 +194,10 @@ class ActionCableConnector extends BaseActionCableConnector {
this.app.$store.dispatch('notifications/updateNotification', data);
};
+ onCopilotMessageCreated = data => {
+ this.app.$store.dispatch('copilotMessages/upsert', data);
+ };
+
onCacheInvalidate = data => {
const keys = data.cache_keys;
this.app.$store.dispatch('labels/revalidate', { newKey: keys.label });
diff --git a/app/javascript/dashboard/helper/auditlogHelper.js b/app/javascript/dashboard/helper/auditlogHelper.js
index 6f5a4dede..706d09ba2 100644
--- a/app/javascript/dashboard/helper/auditlogHelper.js
+++ b/app/javascript/dashboard/helper/auditlogHelper.js
@@ -36,6 +36,7 @@ const translationKeys = {
'teammember:create': `AUDIT_LOGS.TEAM_MEMBER.ADD`,
'teammember:destroy': `AUDIT_LOGS.TEAM_MEMBER.REMOVE`,
'account:update': `AUDIT_LOGS.ACCOUNT.EDIT`,
+ 'conversation:destroy': `AUDIT_LOGS.CONVERSATION.DELETE`,
};
function extractAttrChange(attrChange) {
@@ -168,6 +169,11 @@ export function generateTranslationPayload(auditLogItem, agentList) {
const auditableType = auditLogItem.auditable_type.toLowerCase();
const action = auditLogItem.action.toLowerCase();
+ if (auditableType === 'conversation' && action === 'destroy') {
+ translationPayload.id =
+ auditLogItem.audited_changes?.display_id || auditLogItem.auditable_id;
+ }
+
if (auditableType === 'accountuser') {
translationPayload = handleAccountUser(
auditLogItem,
diff --git a/app/javascript/dashboard/helper/specs/actionCable.spec.js b/app/javascript/dashboard/helper/specs/actionCable.spec.js
new file mode 100644
index 000000000..4ad8a52c6
--- /dev/null
+++ b/app/javascript/dashboard/helper/specs/actionCable.spec.js
@@ -0,0 +1,67 @@
+import { describe, it, beforeEach, expect, vi } from 'vitest';
+import ActionCableConnector from '../actionCable';
+
+vi.mock('shared/helpers/mitt', () => ({
+ emitter: {
+ emit: vi.fn(),
+ },
+}));
+
+vi.mock('dashboard/composables/useImpersonation', () => ({
+ useImpersonation: () => ({
+ isImpersonating: { value: false },
+ }),
+}));
+
+global.chatwootConfig = {
+ websocketURL: 'wss://test.chatwoot.com',
+};
+
+describe('ActionCableConnector - Copilot Tests', () => {
+ let store;
+ let actionCable;
+ let mockDispatch;
+
+ beforeEach(() => {
+ vi.clearAllMocks();
+ mockDispatch = vi.fn();
+ store = {
+ $store: {
+ dispatch: mockDispatch,
+ getters: {
+ getCurrentAccountId: 1,
+ },
+ },
+ };
+
+ actionCable = ActionCableConnector.init(store.$store, 'test-token');
+ });
+ describe('copilot event handlers', () => {
+ it('should register the copilot.message.created event handler', () => {
+ expect(Object.keys(actionCable.events)).toContain(
+ 'copilot.message.created'
+ );
+ expect(actionCable.events['copilot.message.created']).toBe(
+ actionCable.onCopilotMessageCreated
+ );
+ });
+
+ it('should handle the copilot.message.created event through the ActionCable system', () => {
+ const copilotData = {
+ id: 2,
+ content: 'This is a copilot message from ActionCable',
+ conversation_id: 456,
+ created_at: '2025-05-27T15:58:04-06:00',
+ account_id: 1,
+ };
+ actionCable.onReceived({
+ event: 'copilot.message.created',
+ data: copilotData,
+ });
+ expect(mockDispatch).toHaveBeenCalledWith(
+ 'copilotMessages/upsert',
+ copilotData
+ );
+ });
+ });
+});
diff --git a/app/javascript/dashboard/i18n/locale/am/agentBots.json b/app/javascript/dashboard/i18n/locale/am/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/am/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/am/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/am/auditLogs.json b/app/javascript/dashboard/i18n/locale/am/auditLogs.json
index 8194c667c..f85ad2a3e 100644
--- a/app/javascript/dashboard/i18n/locale/am/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/am/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/am/contact.json b/app/javascript/dashboard/i18n/locale/am/contact.json
index 9147c24b1..b4d640f7f 100644
--- a/app/javascript/dashboard/i18n/locale/am/contact.json
+++ b/app/javascript/dashboard/i18n/locale/am/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/am/conversation.json b/app/javascript/dashboard/i18n/locale/am/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/am/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/am/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/am/general.json b/app/javascript/dashboard/i18n/locale/am/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/am/general.json
+++ b/app/javascript/dashboard/i18n/locale/am/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/am/generalSettings.json b/app/javascript/dashboard/i18n/locale/am/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/am/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/am/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/am/integrations.json b/app/javascript/dashboard/i18n/locale/am/integrations.json
index 0e3c46b97..43de9b65d 100644
--- a/app/javascript/dashboard/i18n/locale/am/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/am/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/am/report.json b/app/javascript/dashboard/i18n/locale/am/report.json
index 294ca2e7b..7c42fdfba 100644
--- a/app/javascript/dashboard/i18n/locale/am/report.json
+++ b/app/javascript/dashboard/i18n/locale/am/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/am/search.json b/app/javascript/dashboard/i18n/locale/am/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/am/search.json
+++ b/app/javascript/dashboard/i18n/locale/am/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/am/settings.json b/app/javascript/dashboard/i18n/locale/am/settings.json
index 10a21245b..219041d75 100644
--- a/app/javascript/dashboard/i18n/locale/am/settings.json
+++ b/app/javascript/dashboard/i18n/locale/am/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ar/agentBots.json b/app/javascript/dashboard/i18n/locale/ar/agentBots.json
index e467b4448..4fec1e414 100644
--- a/app/javascript/dashboard/i18n/locale/ar/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ar/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "تعذر تحديث الروبوت. يرجى المحاولة مرة أخرى."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "رمز المصادقة",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ar/auditLogs.json b/app/javascript/dashboard/i18n/locale/ar/auditLogs.json
index e4087d9c2..aacd85155 100644
--- a/app/javascript/dashboard/i18n/locale/ar/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ar/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} قام بتحديث إعدادات الحساب (##{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ar/contact.json b/app/javascript/dashboard/i18n/locale/ar/contact.json
index e585dbd08..bfea55276 100644
--- a/app/javascript/dashboard/i18n/locale/ar/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ar/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "جهات الاتصال",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "رسالة",
"SEND_MESSAGE": "إرسال الرسالة",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "حذف جهة الاتصال",
"DELETE_DIALOG": {
"TITLE": "تأكيد الحذف",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "نعم، احذف",
"API": {
"SUCCESS_MESSAGE": "تم حذف جهة الاتصال بنجاح",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "لا توجد جهات اتصال تطابق بحثك 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ar/conversation.json b/app/javascript/dashboard/i18n/locale/ar/conversation.json
index 6dca3e263..fe176f4d9 100644
--- a/app/javascript/dashboard/i18n/locale/ar/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ar/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "حل المحادثة",
"REOPEN_ACTION": "إعادة فتح",
"OPEN_ACTION": "فتح",
+ "MORE_ACTIONS": "More actions",
"OPEN": "المزيد",
"CLOSE": "أغلق",
"DETAILS": "التفاصيل",
@@ -117,6 +118,11 @@
"FAILED": "تعذر تغيير الأولوية، الرجاء المحاولة مرة أخرى."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "حذف"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "تحديد كمعلق",
"RESOLVED": "تحديد كمحلولة",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "إضافة وسم",
"AGENTS_LOADING": "جاري جلب الوكلاء...",
"ASSIGN_TEAM": "تعيين فريق",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "معرف المحادثة {conversationId} تم تعيينه لـ \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "تم تعيين الوسم بنجاح",
"ASSIGN_LABEL_FAILED": "فشل تعيين الوسم",
"CHANGE_TEAM": "تم تغيير فريق المحادثة",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "حجم الملف يتجاوز حد الاقصى وهو {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}",
"MESSAGE_ERROR": "غير قادر على إرسال هذه الرسالة، الرجاء المحاولة مرة أخرى لاحقاً",
"SENT_BY": "أرسلت بواسطة:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "سمات جهة الاتصال",
"PREVIOUS_CONVERSATION": "المحادثات السابقة",
"MACROS": "ماكروس",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ar/general.json b/app/javascript/dashboard/i18n/locale/ar/general.json
index 7adff9c7b..696b28c7c 100644
--- a/app/javascript/dashboard/i18n/locale/ar/general.json
+++ b/app/javascript/dashboard/i18n/locale/ar/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "بحث",
"EMPTY_STATE": "لم يتم العثور على النتائج"
- }
+ },
+ "CLOSE": "أغلق"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ar/generalSettings.json b/app/javascript/dashboard/i18n/locale/ar/generalSettings.json
index 903aee499..b0cb392c5 100644
--- a/app/javascript/dashboard/i18n/locale/ar/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ar/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "التفضيلات",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "اسم الحساب",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ar/integrations.json b/app/javascript/dashboard/i18n/locale/ar/integrations.json
index 0066dfec8..ccb74cd98 100644
--- a/app/javascript/dashboard/i18n/locale/ar/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ar/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "تم إلغاء ربط المشكلة بنجاح",
"ERROR": "حدث خطأ أثناء إلغاء ربط المشكلة، الرجاء المحاولة مرة أخرى"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "نعم، احذف",
"CANCEL": "إلغاء"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "قائد",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "إرسال الرسالة...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "أنت",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "الوصف",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ar/report.json b/app/javascript/dashboard/i18n/locale/ar/report.json
index 67d5f3366..f773dff80 100644
--- a/app/javascript/dashboard/i18n/locale/ar/report.json
+++ b/app/javascript/dashboard/i18n/locale/ar/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "نظرة عامة على التسميات",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "تحميل بيانات الرسم البياني...",
"NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
"DOWNLOAD_LABEL_REPORTS": "تحميل تقارير التسمية",
@@ -559,6 +560,7 @@
"INBOX": "صندوق الوارد",
"AGENT": "وكيل الدعم",
"TEAM": "الفريق",
+ "LABEL": "الوسم",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ar/search.json b/app/javascript/dashboard/i18n/locale/ar/search.json
index fd4355f4b..c0137a9e2 100644
--- a/app/javascript/dashboard/i18n/locale/ar/search.json
+++ b/app/javascript/dashboard/i18n/locale/ar/search.json
@@ -4,12 +4,14 @@
"ALL": "الكل",
"CONTACTS": "جهات الاتصال",
"CONVERSATIONS": "المحادثات",
- "MESSAGES": "الرسائل"
+ "MESSAGES": "الرسائل",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "جهات الاتصال",
"CONVERSATIONS": "المحادثات",
- "MESSAGES": "الرسائل"
+ "MESSAGES": "الرسائل",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ar/settings.json b/app/javascript/dashboard/i18n/locale/ar/settings.json
index bcb62029d..12c0a003d 100644
--- a/app/javascript/dashboard/i18n/locale/ar/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ar/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "رمز المصادقة",
"NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot",
- "COPY": "نسخ"
+ "COPY": "نسخ",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "غير متصل"
},
"SET_AVAILABILITY_SUCCESS": "تم تعيين التوافر بنجاح",
- "SET_AVAILABILITY_ERROR": "تعذر تعيين التوافر، الرجاء المحاولة مرة أخرى"
+ "SET_AVAILABILITY_ERROR": "تعذر تعيين التوافر، الرجاء المحاولة مرة أخرى",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "عنوان البريد الإلكتروني الخاص بك",
@@ -280,6 +286,7 @@
"REPORTS": "التقارير",
"SETTINGS": "الإعدادات",
"CONTACTS": "جهات الاتصال",
+ "ACTIVE": "مفعل",
"CAPTAIN": "قائد",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/az/agentBots.json b/app/javascript/dashboard/i18n/locale/az/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/az/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/az/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/az/auditLogs.json b/app/javascript/dashboard/i18n/locale/az/auditLogs.json
index 8194c667c..f85ad2a3e 100644
--- a/app/javascript/dashboard/i18n/locale/az/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/az/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/az/contact.json b/app/javascript/dashboard/i18n/locale/az/contact.json
index 9147c24b1..b4d640f7f 100644
--- a/app/javascript/dashboard/i18n/locale/az/contact.json
+++ b/app/javascript/dashboard/i18n/locale/az/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/az/conversation.json b/app/javascript/dashboard/i18n/locale/az/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/az/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/az/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/az/general.json b/app/javascript/dashboard/i18n/locale/az/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/az/general.json
+++ b/app/javascript/dashboard/i18n/locale/az/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/az/generalSettings.json b/app/javascript/dashboard/i18n/locale/az/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/az/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/az/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/az/integrations.json b/app/javascript/dashboard/i18n/locale/az/integrations.json
index 0e3c46b97..43de9b65d 100644
--- a/app/javascript/dashboard/i18n/locale/az/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/az/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/az/report.json b/app/javascript/dashboard/i18n/locale/az/report.json
index 294ca2e7b..7c42fdfba 100644
--- a/app/javascript/dashboard/i18n/locale/az/report.json
+++ b/app/javascript/dashboard/i18n/locale/az/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/az/search.json b/app/javascript/dashboard/i18n/locale/az/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/az/search.json
+++ b/app/javascript/dashboard/i18n/locale/az/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/az/settings.json b/app/javascript/dashboard/i18n/locale/az/settings.json
index 10a21245b..219041d75 100644
--- a/app/javascript/dashboard/i18n/locale/az/settings.json
+++ b/app/javascript/dashboard/i18n/locale/az/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/bg/agentBots.json b/app/javascript/dashboard/i18n/locale/bg/agentBots.json
index b90f164d1..aeb619327 100644
--- a/app/javascript/dashboard/i18n/locale/bg/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/bg/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/bg/auditLogs.json b/app/javascript/dashboard/i18n/locale/bg/auditLogs.json
index b1b35c73b..eb0288402 100644
--- a/app/javascript/dashboard/i18n/locale/bg/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/bg/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/bg/contact.json b/app/javascript/dashboard/i18n/locale/bg/contact.json
index a60b65797..cf08ef7e7 100644
--- a/app/javascript/dashboard/i18n/locale/bg/contact.json
+++ b/app/javascript/dashboard/i18n/locale/bg/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Контакти",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Съобщение",
"SEND_MESSAGE": "Изпрати съобщение",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Изтриване на контакта",
"DELETE_DIALOG": {
"TITLE": "Потвърди изтриването",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Да, изтрий",
"API": {
"SUCCESS_MESSAGE": "Контакта е изтрит успешно",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Няма контакти отговарящи на търсенети ви 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/bg/conversation.json b/app/javascript/dashboard/i18n/locale/bg/conversation.json
index b11ecc167..e19af9bd2 100644
--- a/app/javascript/dashboard/i18n/locale/bg/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/bg/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Отворен",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Изтрий"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Предишни разговори",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/bg/general.json b/app/javascript/dashboard/i18n/locale/bg/general.json
index 4c2c5bfa2..49598a20a 100644
--- a/app/javascript/dashboard/i18n/locale/bg/general.json
+++ b/app/javascript/dashboard/i18n/locale/bg/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Търсене",
"EMPTY_STATE": "Няма намерени резултати"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/bg/generalSettings.json b/app/javascript/dashboard/i18n/locale/bg/generalSettings.json
index 73060096b..62e7c15d1 100644
--- a/app/javascript/dashboard/i18n/locale/bg/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/bg/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/bg/integrations.json b/app/javascript/dashboard/i18n/locale/bg/integrations.json
index 67ba67f7b..f5392e1fb 100644
--- a/app/javascript/dashboard/i18n/locale/bg/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/bg/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Отмени"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Изпрати съобщение...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Описание",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/bg/report.json b/app/javascript/dashboard/i18n/locale/bg/report.json
index 027a44e78..1b877b0a1 100644
--- a/app/javascript/dashboard/i18n/locale/bg/report.json
+++ b/app/javascript/dashboard/i18n/locale/bg/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Входяща кутия",
"AGENT": "Агент",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/bg/search.json b/app/javascript/dashboard/i18n/locale/bg/search.json
index b74e66b13..a8fbc9775 100644
--- a/app/javascript/dashboard/i18n/locale/bg/search.json
+++ b/app/javascript/dashboard/i18n/locale/bg/search.json
@@ -4,12 +4,14 @@
"ALL": "Всички",
"CONTACTS": "Контакти",
"CONVERSATIONS": "Разговори",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Контакти",
"CONVERSATIONS": "Разговори",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/bg/settings.json b/app/javascript/dashboard/i18n/locale/bg/settings.json
index 24674fdb6..e0efe78d1 100644
--- a/app/javascript/dashboard/i18n/locale/bg/settings.json
+++ b/app/javascript/dashboard/i18n/locale/bg/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Контакти",
+ "ACTIVE": "Активен",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ca/agentBots.json b/app/javascript/dashboard/i18n/locale/ca/agentBots.json
index b2f3cc7cd..a7d3e02df 100644
--- a/app/javascript/dashboard/i18n/locale/ca/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ca/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "No s'ha pogut actualitzar el bot. Torneu-ho a provar."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token d'accés",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ca/auditLogs.json b/app/javascript/dashboard/i18n/locale/ca/auditLogs.json
index 393f7409f..17d4d02ac 100644
--- a/app/javascript/dashboard/i18n/locale/ca/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ca/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ca/contact.json b/app/javascript/dashboard/i18n/locale/ca/contact.json
index 7a303fe6f..ee6bef2ca 100644
--- a/app/javascript/dashboard/i18n/locale/ca/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ca/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contactes",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Missatge",
"SEND_MESSAGE": "Envia missatge",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Contacte esborrat",
"DELETE_DIALOG": {
"TITLE": "Confirma l'esborrat",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Si, esborra",
"API": {
"SUCCESS_MESSAGE": "Contacte esborrat correctament",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No hi ha cap contacte que coincideixi amb la vostra cerca 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/conversation.json b/app/javascript/dashboard/i18n/locale/ca/conversation.json
index 227be100f..088dc2331 100644
--- a/app/javascript/dashboard/i18n/locale/ca/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ca/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resoldre",
"REOPEN_ACTION": "Tornar a obrir",
"OPEN_ACTION": "Obrir",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Més",
"CLOSE": "Tanca",
"DETAILS": "detalls",
@@ -117,6 +118,11 @@
"FAILED": "No s'ha pogut canviar la prioritat. Si us plau, torna-ho a provar."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Esborrar"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Marca com a pendent",
"RESOLVED": "Marca com a resolt",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assigna etiqueta",
"AGENTS_LOADING": "S'estan carregant els agents...",
"ASSIGN_TEAM": "Assigna un equip",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Id de conversa {conversationId} assignat a \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "L'etiqueta s'ha assignat correctament",
"ASSIGN_LABEL_FAILED": "L'assignació d'etiquetes ha fallat",
"CHANGE_TEAM": "L'equip de conversa ha canviat",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "El fitxer supera el límit de {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB fitxers adjunts",
"MESSAGE_ERROR": "No es pot enviar aquest missatge, torna-ho a provar més tard",
"SENT_BY": "Enviat per:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atributs de contacte",
"PREVIOUS_CONVERSATION": "Converses prèvies",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ca/general.json b/app/javascript/dashboard/i18n/locale/ca/general.json
index d0c48ce7e..02e697397 100644
--- a/app/javascript/dashboard/i18n/locale/ca/general.json
+++ b/app/javascript/dashboard/i18n/locale/ca/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Cercar",
"EMPTY_STATE": "No s'ha trobat agents"
- }
+ },
+ "CLOSE": "Tanca"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ca/generalSettings.json b/app/javascript/dashboard/i18n/locale/ca/generalSettings.json
index 9abfc8245..ac8714d6e 100644
--- a/app/javascript/dashboard/i18n/locale/ca/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ca/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nom del compte",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ca/integrations.json b/app/javascript/dashboard/i18n/locale/ca/integrations.json
index 5190d1e70..66be524d4 100644
--- a/app/javascript/dashboard/i18n/locale/ca/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ca/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "S'ha desenllaçat la issue correctament",
"ERROR": "S'ha produït un error en desenllaçar la issue, torna-ho a provar"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Sí, esborra",
"CANCEL": "Cancel·la"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Envia missatge...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Tu",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Pots canviar o cancel·lar el teu pla en qualsevol moment"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Posa't en contacte amb el vostre administrador per obtenir l'actualització."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Descripció",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ca/report.json b/app/javascript/dashboard/i18n/locale/ca/report.json
index eca72aa59..de1ce143b 100644
--- a/app/javascript/dashboard/i18n/locale/ca/report.json
+++ b/app/javascript/dashboard/i18n/locale/ca/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Visió general de les etiquetes",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "S'estan carregant dades del gràfic...",
"NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
"DOWNLOAD_LABEL_REPORTS": "Descarregar Informes d'etiquetes",
@@ -559,6 +560,7 @@
"INBOX": "Safata d'entrada",
"AGENT": "Agent",
"TEAM": "Equip",
+ "LABEL": "Etiqueta",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ca/search.json b/app/javascript/dashboard/i18n/locale/ca/search.json
index 6cdace7cc..599d13a78 100644
--- a/app/javascript/dashboard/i18n/locale/ca/search.json
+++ b/app/javascript/dashboard/i18n/locale/ca/search.json
@@ -4,12 +4,14 @@
"ALL": "Totes",
"CONTACTS": "Contactes",
"CONVERSATIONS": "Converses",
- "MESSAGES": "Missatges"
+ "MESSAGES": "Missatges",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contactes",
"CONVERSATIONS": "Converses",
- "MESSAGES": "Missatges"
+ "MESSAGES": "Missatges",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ca/settings.json b/app/javascript/dashboard/i18n/locale/ca/settings.json
index 3b14a74f6..1bca3d869 100644
--- a/app/javascript/dashboard/i18n/locale/ca/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ca/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token d'accés",
"NOTE": "Aquest token es pot utilitzar si creeu una integració basada en l'API",
- "COPY": "Copia"
+ "COPY": "Copia",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Fora de línia"
},
"SET_AVAILABILITY_SUCCESS": "La disponibilitat s'ha establert correctament",
- "SET_AVAILABILITY_ERROR": "No s'ha pogut establir la disponibilitat, torna-ho a provar"
+ "SET_AVAILABILITY_ERROR": "No s'ha pogut establir la disponibilitat, torna-ho a provar",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "La teva adreça de correu electrònic",
@@ -280,6 +286,7 @@
"REPORTS": "Informes",
"SETTINGS": "Configuracions",
"CONTACTS": "Contactes",
+ "ACTIVE": "Actiu",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/cs/agentBots.json b/app/javascript/dashboard/i18n/locale/cs/agentBots.json
index 9eca32a37..18ec3788b 100644
--- a/app/javascript/dashboard/i18n/locale/cs/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/cs/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Přístupový token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/cs/auditLogs.json b/app/javascript/dashboard/i18n/locale/cs/auditLogs.json
index d2d38b094..1620dab00 100644
--- a/app/javascript/dashboard/i18n/locale/cs/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/cs/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/cs/contact.json b/app/javascript/dashboard/i18n/locale/cs/contact.json
index 2318bb243..c18736ba5 100644
--- a/app/javascript/dashboard/i18n/locale/cs/contact.json
+++ b/app/javascript/dashboard/i18n/locale/cs/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakty",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Zpráva",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Potvrdit odstranění",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ano, odstranit",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Vašemu hledání neodpovídají žádné kontakty 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/cs/conversation.json b/app/javascript/dashboard/i18n/locale/cs/conversation.json
index d5c999c58..a158b273f 100644
--- a/app/javascript/dashboard/i18n/locale/cs/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/cs/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Vyřešit",
"REOPEN_ACTION": "Znovu otevřít",
"OPEN_ACTION": "Otevřít",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Více",
"CLOSE": "Zavřít",
"DETAILS": "Podrobnosti",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Vymazat"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Označit jako nevyřízené",
"RESOLVED": "Označit jako vyřešené",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Přiřadit štítek",
"AGENTS_LOADING": "Načítání agentů...",
"ASSIGN_TEAM": "Přiřadit tým",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Konverzace id {conversationId} přiřazena \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Štítek byl úspěšně přiřazen",
"ASSIGN_LABEL_FAILED": "Přiřazení štítku se nezdařilo",
"CHANGE_TEAM": "Tým konverzace se změnil",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Nepodařilo se odeslat tuto zprávu, zkuste to prosím později",
"SENT_BY": "Odeslal:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atributy kontaktu",
"PREVIOUS_CONVERSATION": "Předchozí konverzace",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/cs/general.json b/app/javascript/dashboard/i18n/locale/cs/general.json
index a7a2af822..641bacba7 100644
--- a/app/javascript/dashboard/i18n/locale/cs/general.json
+++ b/app/javascript/dashboard/i18n/locale/cs/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Hledat",
"EMPTY_STATE": "Žádné výsledky"
- }
+ },
+ "CLOSE": "Zavřít"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/cs/generalSettings.json b/app/javascript/dashboard/i18n/locale/cs/generalSettings.json
index 796ff57ae..bd6c45169 100644
--- a/app/javascript/dashboard/i18n/locale/cs/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/cs/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Název účtu",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/cs/integrations.json b/app/javascript/dashboard/i18n/locale/cs/integrations.json
index 6b0c8772a..a7ff9afd9 100644
--- a/app/javascript/dashboard/i18n/locale/cs/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/cs/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Zrušit"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Vy",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/cs/report.json b/app/javascript/dashboard/i18n/locale/cs/report.json
index f90136fe4..24a2bcbc7 100644
--- a/app/javascript/dashboard/i18n/locale/cs/report.json
+++ b/app/javascript/dashboard/i18n/locale/cs/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Načítání dat mapy...",
"NO_ENOUGH_DATA": "Pro vytvoření hlášení jsme neobdrželi dostatek dat, zkuste to prosím později.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/cs/search.json b/app/javascript/dashboard/i18n/locale/cs/search.json
index 1e9cebdb4..4da840c17 100644
--- a/app/javascript/dashboard/i18n/locale/cs/search.json
+++ b/app/javascript/dashboard/i18n/locale/cs/search.json
@@ -4,12 +4,14 @@
"ALL": "Vše",
"CONTACTS": "Kontakty",
"CONVERSATIONS": "Konverzace",
- "MESSAGES": "Zprávy"
+ "MESSAGES": "Zprávy",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakty",
"CONVERSATIONS": "Konverzace",
- "MESSAGES": "Zprávy"
+ "MESSAGES": "Zprávy",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/cs/settings.json b/app/javascript/dashboard/i18n/locale/cs/settings.json
index 37d8b3f0a..b78f94028 100644
--- a/app/javascript/dashboard/i18n/locale/cs/settings.json
+++ b/app/javascript/dashboard/i18n/locale/cs/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Přístupový token",
"NOTE": "Tento token může být použit při vytváření integrace založené na API",
- "COPY": "Kopírovat"
+ "COPY": "Kopírovat",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Vaše e-mailová adresa",
@@ -280,6 +286,7 @@
"REPORTS": "Zprávy",
"SETTINGS": "Nastavení",
"CONTACTS": "Kontakty",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/da/agentBots.json b/app/javascript/dashboard/i18n/locale/da/agentBots.json
index 07e2b6925..7b44f5897 100644
--- a/app/javascript/dashboard/i18n/locale/da/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/da/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Adgangs Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/da/auditLogs.json b/app/javascript/dashboard/i18n/locale/da/auditLogs.json
index 9c4726527..fdac019c5 100644
--- a/app/javascript/dashboard/i18n/locale/da/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/da/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/da/contact.json b/app/javascript/dashboard/i18n/locale/da/contact.json
index 87c116297..974bd97c3 100644
--- a/app/javascript/dashboard/i18n/locale/da/contact.json
+++ b/app/javascript/dashboard/i18n/locale/da/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakter",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Besked",
"SEND_MESSAGE": "Send besked",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Slet kontakt",
"DELETE_DIALOG": {
"TITLE": "Bekræft Sletning",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ja, Slet",
"API": {
"SUCCESS_MESSAGE": "Kontakten blev slettet",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Ingen kontakter matcher din søgning 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/da/conversation.json b/app/javascript/dashboard/i18n/locale/da/conversation.json
index 90d49e509..34971059f 100644
--- a/app/javascript/dashboard/i18n/locale/da/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/da/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Løs",
"REOPEN_ACTION": "Genåben",
"OPEN_ACTION": "Åbn",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Mere",
"CLOSE": "Luk",
"DETAILS": "detaljer",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Slet"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Markér som afventende",
"RESOLVED": "Marker som løst",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Tildel etiket",
"AGENTS_LOADING": "Indlæser agenter...",
"ASSIGN_TEAM": "Tildel team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Samtale id {conversationId} tildelt \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label tildelt",
"ASSIGN_LABEL_FAILED": "Tildeling af etiket mislykkedes",
"CHANGE_TEAM": "Samtaleholdet er ændret",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Filen overskrider grænsen på {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} for vedhæftede filer",
"MESSAGE_ERROR": "Kunne ikke sende denne besked, prøv igen senere",
"SENT_BY": "Sendt af:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Kontakt Attributter",
"PREVIOUS_CONVERSATION": "Tidligere Samtaler",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/da/general.json b/app/javascript/dashboard/i18n/locale/da/general.json
index 8e95993f4..bed7d78a1 100644
--- a/app/javascript/dashboard/i18n/locale/da/general.json
+++ b/app/javascript/dashboard/i18n/locale/da/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Søg",
"EMPTY_STATE": "Ingen resultater fundet"
- }
+ },
+ "CLOSE": "Luk"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/da/generalSettings.json b/app/javascript/dashboard/i18n/locale/da/generalSettings.json
index 24261f9b9..cd9fd33ad 100644
--- a/app/javascript/dashboard/i18n/locale/da/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/da/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Kontonavn",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/da/integrations.json b/app/javascript/dashboard/i18n/locale/da/integrations.json
index da3a5345a..5fd5643e5 100644
--- a/app/javascript/dashboard/i18n/locale/da/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/da/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Annuller"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send besked...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Dig",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Beskrivelse",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/da/report.json b/app/javascript/dashboard/i18n/locale/da/report.json
index 6036ee068..ca4874c85 100644
--- a/app/javascript/dashboard/i18n/locale/da/report.json
+++ b/app/javascript/dashboard/i18n/locale/da/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Oversigt Over Etiketter",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Indlæser diagramdata...",
"NO_ENOUGH_DATA": "Vi har ikke modtaget nok datapunkter til at generere rapport. Prøv igen senere.",
"DOWNLOAD_LABEL_REPORTS": "Download etiketrapporter",
@@ -559,6 +560,7 @@
"INBOX": "Indbakke",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Etiketter",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/da/search.json b/app/javascript/dashboard/i18n/locale/da/search.json
index 91fe43db9..4605d432a 100644
--- a/app/javascript/dashboard/i18n/locale/da/search.json
+++ b/app/javascript/dashboard/i18n/locale/da/search.json
@@ -4,12 +4,14 @@
"ALL": "Alle",
"CONTACTS": "Kontakter",
"CONVERSATIONS": "Samtaler",
- "MESSAGES": "Beskeder"
+ "MESSAGES": "Beskeder",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakter",
"CONVERSATIONS": "Samtaler",
- "MESSAGES": "Beskeder"
+ "MESSAGES": "Beskeder",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/da/settings.json b/app/javascript/dashboard/i18n/locale/da/settings.json
index 4fbd3fc84..e1286c6a4 100644
--- a/app/javascript/dashboard/i18n/locale/da/settings.json
+++ b/app/javascript/dashboard/i18n/locale/da/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Adgangs Token",
"NOTE": "Denne token kan bruges, hvis du bygger en API-baseret integration",
- "COPY": "Kopiér"
+ "COPY": "Kopiér",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Din e-mail adresse",
@@ -280,6 +286,7 @@
"REPORTS": "Rapporter",
"SETTINGS": "Indstillinger",
"CONTACTS": "Kontakter",
+ "ACTIVE": "Aktiv",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/de/agentBots.json b/app/javascript/dashboard/i18n/locale/de/agentBots.json
index 68333c220..a5119b531 100644
--- a/app/javascript/dashboard/i18n/locale/de/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/de/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Der Bot konnte nicht aktualisiert werden, bitte versuche es später erneut."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Zugangstoken",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/de/auditLogs.json b/app/javascript/dashboard/i18n/locale/de/auditLogs.json
index 19dc9e016..6b4c17a47 100644
--- a/app/javascript/dashboard/i18n/locale/de/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/de/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/de/contact.json b/app/javascript/dashboard/i18n/locale/de/contact.json
index 5d322f739..ece7d0267 100644
--- a/app/javascript/dashboard/i18n/locale/de/contact.json
+++ b/app/javascript/dashboard/i18n/locale/de/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakte",
"SEARCH_TITLE": "Kontakte suchen",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Suchen...",
"MESSAGE_BUTTON": "Nachricht",
"SEND_MESSAGE": "Nachricht senden",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Twitter hinzufügen"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Kontakt löschen",
"DELETE_DIALOG": {
"TITLE": "Löschung bestätigen",
- "DESCRIPTION": "Sind Sie sicher, dass Sie den Kontakt {contactName} löschen möchten?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ja, löschen",
"API": {
"SUCCESS_MESSAGE": "Kontakt erfolgreich gelöscht",
@@ -555,7 +560,8 @@
"SUBTITLE": "Füge neue Kontakte hinzu, indem du auf den Button unten klickst",
"BUTTON_LABEL": "Kontakt hinzufügen",
"SEARCH_EMPTY_STATE_TITLE": "Keine Kontakte entsprechen Ihrer Suche 🔍",
- "LIST_EMPTY_STATE_TITLE": "Keine Kontakte verfügbar in dieser Ansicht 📋"
+ "LIST_EMPTY_STATE_TITLE": "Keine Kontakte verfügbar in dieser Ansicht 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/de/conversation.json b/app/javascript/dashboard/i18n/locale/de/conversation.json
index e8f57be02..85db52360 100644
--- a/app/javascript/dashboard/i18n/locale/de/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/de/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Fall schließen",
"REOPEN_ACTION": "Wieder öffnen",
"OPEN_ACTION": "Öffnen",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Mehr",
"CLOSE": "Schließen",
"DETAILS": "Einzelheiten",
@@ -117,6 +118,11 @@
"FAILED": "Priorität konnte nicht geändert werden. Bitte versuchen Sie es erneut."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Löschen"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Als ausstehend markieren",
"RESOLVED": "Als gelöst markieren",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Label zuweisen",
"AGENTS_LOADING": "Agenten werden geladen...",
"ASSIGN_TEAM": "Team zuweisen",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Konversations-ID {conversationId} zugewiesen zu \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label erfolgreich zugewiesen",
"ASSIGN_LABEL_FAILED": "Labelzuweisung fehlgeschlagen",
"CHANGE_TEAM": "Das Konversationsteam hat sich geändert",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Die Datei überschreitet das Anhangslimit von {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Nachricht konnte nicht gesendet werden, bitte versuchen Sie es später erneut",
"SENT_BY": "Gesendet von:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Kontakt-Attribute",
"PREVIOUS_CONVERSATION": "Vorherige Konversationen",
"MACROS": "Makros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/de/general.json b/app/javascript/dashboard/i18n/locale/de/general.json
index 5915545e7..45baddf77 100644
--- a/app/javascript/dashboard/i18n/locale/de/general.json
+++ b/app/javascript/dashboard/i18n/locale/de/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Suchen",
"EMPTY_STATE": "Keine Ergebnisse gefunden"
- }
+ },
+ "CLOSE": "Schließen"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/de/generalSettings.json b/app/javascript/dashboard/i18n/locale/de/generalSettings.json
index 8427db1bc..2eccd68db 100644
--- a/app/javascript/dashboard/i18n/locale/de/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/de/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Einstellungen",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Kontobezeichnung",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/de/integrations.json b/app/javascript/dashboard/i18n/locale/de/integrations.json
index 77d6f154c..1b1f4df62 100644
--- a/app/javascript/dashboard/i18n/locale/de/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/de/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Problem erfolgreich getrennt",
"ERROR": "Beim Aufheben der Verknüpfung des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
"MESSAGE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
"CONFIRM": "Ja, löschen",
"CANCEL": "Stornieren"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Kapitän",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Probiere diese Prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Nachricht senden...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain denkt nach",
"YOU": "Sie",
"USE": "Verwenden",
"RESET": "Zurücksetzen",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Assistent auswählen",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Sie können Ihr Paket jederzeit ändern oder kündigen"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI Funktion ist nur mit einem kostenpflichtigen Tarif verfügbar.",
"UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
"ASK_ADMIN": "Bitte kontaktieren Sie Ihren Administrator für das Upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Beschreibung",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/de/report.json b/app/javascript/dashboard/i18n/locale/de/report.json
index 8292b26c1..4b760328b 100644
--- a/app/javascript/dashboard/i18n/locale/de/report.json
+++ b/app/javascript/dashboard/i18n/locale/de/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Label-Übersicht",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Diagrammdaten laden...",
"NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
"DOWNLOAD_LABEL_REPORTS": "Label-Berichte herunterladen",
@@ -559,6 +560,7 @@
"INBOX": "Posteingang",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/de/search.json b/app/javascript/dashboard/i18n/locale/de/search.json
index 50b00796b..562c63abe 100644
--- a/app/javascript/dashboard/i18n/locale/de/search.json
+++ b/app/javascript/dashboard/i18n/locale/de/search.json
@@ -4,12 +4,14 @@
"ALL": "Alle",
"CONTACTS": "Kontakte",
"CONVERSATIONS": "Gespräche",
- "MESSAGES": "Nachrichten"
+ "MESSAGES": "Nachrichten",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakte",
"CONVERSATIONS": "Gespräche",
- "MESSAGES": "Nachrichten"
+ "MESSAGES": "Nachrichten",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/de/settings.json b/app/javascript/dashboard/i18n/locale/de/settings.json
index 3a96663fe..cedbf0189 100644
--- a/app/javascript/dashboard/i18n/locale/de/settings.json
+++ b/app/javascript/dashboard/i18n/locale/de/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Zugangstoken",
"NOTE": "Dieses Token kann verwendet werden, wenn Sie eine API-basierte Integration erstellen",
- "COPY": "Kopieren"
+ "COPY": "Kopieren",
+ "RESET": "Zurücksetzen",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Verfügbarkeit wurde erfolgreich gesetzt",
- "SET_AVAILABILITY_ERROR": "Verfügbarkeit konnte nicht gesetzt werden, bitte versuchen Sie es erneut"
+ "SET_AVAILABILITY_ERROR": "Verfügbarkeit konnte nicht gesetzt werden, bitte versuchen Sie es erneut",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Deine Emailadresse",
@@ -280,6 +286,7 @@
"REPORTS": "Berichte",
"SETTINGS": "Einstellungen",
"CONTACTS": "Kontakte",
+ "ACTIVE": "Aktiv",
"CAPTAIN": "Kapitän",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/el/agentBots.json b/app/javascript/dashboard/i18n/locale/el/agentBots.json
index 2a18c9434..b2b475816 100644
--- a/app/javascript/dashboard/i18n/locale/el/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/el/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Κώδικας Πρόσβασης (Access Token)",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/el/auditLogs.json b/app/javascript/dashboard/i18n/locale/el/auditLogs.json
index 2b6308f8a..0cfee94b1 100644
--- a/app/javascript/dashboard/i18n/locale/el/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/el/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/el/contact.json b/app/javascript/dashboard/i18n/locale/el/contact.json
index 7a2bd6228..7cb18c39f 100644
--- a/app/javascript/dashboard/i18n/locale/el/contact.json
+++ b/app/javascript/dashboard/i18n/locale/el/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Επαφές",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Μήνυμα",
"SEND_MESSAGE": "Αποστολή μηνύματος",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Διαγραφή Επαφής",
"DELETE_DIALOG": {
"TITLE": "Επιβεβαίωση Διαγραφής",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ναι, Διέγραψε το",
"API": {
"SUCCESS_MESSAGE": "Η επαφή διαγράφηκε επιτυχώς",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Δεν υπάρχουν επαφές που να αντιστοιχούν με την αναζήτησή σας 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/el/conversation.json b/app/javascript/dashboard/i18n/locale/el/conversation.json
index ca914e4b5..ecfea2a9b 100644
--- a/app/javascript/dashboard/i18n/locale/el/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/el/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Επίλυση",
"REOPEN_ACTION": "Επαναφορά",
"OPEN_ACTION": "Ανοιχτές",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Περισσότερα",
"CLOSE": "Κλείσιμο",
"DETAILS": "Λεπτομέρειες",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Διαγραφή"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Σήμανση ως εκκρεμής",
"RESOLVED": "Σήμανση ως επιλυμένου",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Εκχώρηση ετικέτας",
"AGENTS_LOADING": "Φόρτωση πρακτόρων...",
"ASSIGN_TEAM": "Ανάθεση ομάδας",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Η συνομιλία με αριθμό {conversationId} ανατέθηκε στον \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Επιτυχής εκχώρηση ετικέτας",
"ASSIGN_LABEL_FAILED": "Η εκχώρηση ετικέτας απέτυχε",
"CHANGE_TEAM": "Η ομάδα συνομιλίας άλλαξε",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Το αρχείο υπερβαίνει το όριο συνημμένου {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}",
"MESSAGE_ERROR": "Δεν είναι δυνατή η αποστολή του μηνύματος, παρακαλώ προσπαθήστε ξανά αργότερα",
"SENT_BY": "Αποστολή από:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Ιδιότητες Επαφής",
"PREVIOUS_CONVERSATION": "Προηγούμενες συνομιλίες",
"MACROS": "Μακροεντολές",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/el/general.json b/app/javascript/dashboard/i18n/locale/el/general.json
index a1f613aa7..215e07e89 100644
--- a/app/javascript/dashboard/i18n/locale/el/general.json
+++ b/app/javascript/dashboard/i18n/locale/el/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Αναζήτηση",
"EMPTY_STATE": "Δεν βρέθηκαν αποτελέσματα"
- }
+ },
+ "CLOSE": "Κλείσιμο"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/el/generalSettings.json b/app/javascript/dashboard/i18n/locale/el/generalSettings.json
index a2887abf8..028897002 100644
--- a/app/javascript/dashboard/i18n/locale/el/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/el/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Ονομασία Λογαριασμού",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/el/integrations.json b/app/javascript/dashboard/i18n/locale/el/integrations.json
index c8392f58d..0e48b011a 100644
--- a/app/javascript/dashboard/i18n/locale/el/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/el/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Άκυρο"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Αποστολή μηνύματος...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Περιγραφή",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/el/report.json b/app/javascript/dashboard/i18n/locale/el/report.json
index 01a21e2ba..e301c95dc 100644
--- a/app/javascript/dashboard/i18n/locale/el/report.json
+++ b/app/javascript/dashboard/i18n/locale/el/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Επισκόπηση Ετικετών",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
"NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
"DOWNLOAD_LABEL_REPORTS": "Λήψη αναφορών ετικέτας",
@@ -559,6 +560,7 @@
"INBOX": "Εισερχόμενα",
"AGENT": "Πράκτορας",
"TEAM": "Ομάδα",
+ "LABEL": "Ετικέτα",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/el/search.json b/app/javascript/dashboard/i18n/locale/el/search.json
index 4ac18bdaf..ab73f8a4f 100644
--- a/app/javascript/dashboard/i18n/locale/el/search.json
+++ b/app/javascript/dashboard/i18n/locale/el/search.json
@@ -4,12 +4,14 @@
"ALL": "Όλες",
"CONTACTS": "Επαφές",
"CONVERSATIONS": "Συζητήσεις",
- "MESSAGES": "Μηνύματα"
+ "MESSAGES": "Μηνύματα",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Επαφές",
"CONVERSATIONS": "Συζητήσεις",
- "MESSAGES": "Μηνύματα"
+ "MESSAGES": "Μηνύματα",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/el/settings.json b/app/javascript/dashboard/i18n/locale/el/settings.json
index 3ba8e18c4..fa6a645a7 100644
--- a/app/javascript/dashboard/i18n/locale/el/settings.json
+++ b/app/javascript/dashboard/i18n/locale/el/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Κώδικας Πρόσβασης (Access Token)",
"NOTE": "Χρησιμοποιείται σε περίπτωση εξωτερικής ενοποίησης της εφαρμογής με κώδικα (API)",
- "COPY": "Αντιγραφή"
+ "COPY": "Αντιγραφή",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Εκτός"
},
"SET_AVAILABILITY_SUCCESS": "Η διαθεσιμότητα ορίστηκε με επιτυχία",
- "SET_AVAILABILITY_ERROR": "Αδυναμία ορισμού διαθεσιμότητας, παρακαλώ προσπαθήστε ξανά"
+ "SET_AVAILABILITY_ERROR": "Αδυναμία ορισμού διαθεσιμότητας, παρακαλώ προσπαθήστε ξανά",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Η διεύθυνση email",
@@ -280,6 +286,7 @@
"REPORTS": "Αναφορές",
"SETTINGS": "Ρυθμίσεις",
"CONTACTS": "Επαφές",
+ "ACTIVE": "Ενεργή",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/en/agentBots.json b/app/javascript/dashboard/i18n/locale/en/agentBots.json
index 194cfb999..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/en/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/en/agentBots.json
@@ -62,7 +62,9 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"DESCRIPTION": "Copy the access token and save it securely",
- "COPY_SUCCESSFUL": "Access token copied to clipboard"
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"FORM": {
"AVATAR": {
diff --git a/app/javascript/dashboard/i18n/locale/en/auditLogs.json b/app/javascript/dashboard/i18n/locale/en/auditLogs.json
index 8194c667c..f85ad2a3e 100644
--- a/app/javascript/dashboard/i18n/locale/en/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/en/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/en/contact.json b/app/javascript/dashboard/i18n/locale/en/contact.json
index d3d7e7f33..b8e8f8c23 100644
--- a/app/javascript/dashboard/i18n/locale/en/contact.json
+++ b/app/javascript/dashboard/i18n/locale/en/contact.json
@@ -286,6 +286,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -560,7 +561,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
diff --git a/app/javascript/dashboard/i18n/locale/en/conversation.json b/app/javascript/dashboard/i18n/locale/en/conversation.json
index 8f6504a28..3cc95a5ed 100644
--- a/app/javascript/dashboard/i18n/locale/en/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/en/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -341,6 +350,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/en/general.json b/app/javascript/dashboard/i18n/locale/en/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/en/general.json
+++ b/app/javascript/dashboard/i18n/locale/en/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/en/generalSettings.json b/app/javascript/dashboard/i18n/locale/en/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/en/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/en/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/en/integrations.json b/app/javascript/dashboard/i18n/locale/en/integrations.json
index e68e91bc7..071c95604 100644
--- a/app/javascript/dashboard/i18n/locale/en/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/en/integrations.json
@@ -315,11 +315,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -328,6 +335,9 @@
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
"TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
@@ -348,6 +358,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -381,6 +399,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
diff --git a/app/javascript/dashboard/i18n/locale/en/report.json b/app/javascript/dashboard/i18n/locale/en/report.json
index a915e1578..857960a43 100644
--- a/app/javascript/dashboard/i18n/locale/en/report.json
+++ b/app/javascript/dashboard/i18n/locale/en/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -579,6 +580,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/en/search.json b/app/javascript/dashboard/i18n/locale/en/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/en/search.json
+++ b/app/javascript/dashboard/i18n/locale/en/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index e33b6f918..2d736ea21 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -281,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/es/agentBots.json b/app/javascript/dashboard/i18n/locale/es/agentBots.json
index 8c1949fa0..512bbf7dd 100644
--- a/app/javascript/dashboard/i18n/locale/es/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/es/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "No se pudo actualizar el bot, por favor inténtalo de nuevo más tarde."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token de acceso",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/es/auditLogs.json b/app/javascript/dashboard/i18n/locale/es/auditLogs.json
index 322cbdfe3..f74178fce 100644
--- a/app/javascript/dashboard/i18n/locale/es/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/es/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} actualizó la configuración de la cuenta (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/es/contact.json b/app/javascript/dashboard/i18n/locale/es/contact.json
index bfb4b880b..41ee73d66 100644
--- a/app/javascript/dashboard/i18n/locale/es/contact.json
+++ b/app/javascript/dashboard/i18n/locale/es/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contactos",
"SEARCH_TITLE": "Buscar contactos",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Buscar...",
"MESSAGE_BUTTON": "Mensaje",
"SEND_MESSAGE": "Enviar mensaje",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Agregar Twitter/X"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Eliminar contacto",
"DELETE_DIALOG": {
"TITLE": "Confirmar eliminación",
- "DESCRIPTION": "¿Estás seguro de que quieres eliminar este contacto {contactName}?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Sí, eliminar",
"API": {
"SUCCESS_MESSAGE": "Contacto eliminado correctamente",
@@ -555,7 +560,8 @@
"SUBTITLE": "Empieza a añadir nuevos contactos haciendo clic en el botón de abajo",
"BUTTON_LABEL": "Añadir contacto",
"SEARCH_EMPTY_STATE_TITLE": "No hay contactos que coincidan con tu búsqueda 🔍",
- "LIST_EMPTY_STATE_TITLE": "No hay contactos disponibles en esta vista 📋"
+ "LIST_EMPTY_STATE_TITLE": "No hay contactos disponibles en esta vista 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/es/conversation.json b/app/javascript/dashboard/i18n/locale/es/conversation.json
index d871a7de5..3733925eb 100644
--- a/app/javascript/dashboard/i18n/locale/es/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/es/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolver",
"REOPEN_ACTION": "Reabrir",
"OPEN_ACTION": "Abrir",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Más",
"CLOSE": "Cerrar",
"DETAILS": "detalles",
@@ -117,6 +118,11 @@
"FAILED": "No se pudo cambiar la prioridad. Por favor, inténtelo de nuevo."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Eliminar"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Marcar como pendiente",
"RESOLVED": "Marcar como resuelto",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Asignar etiqueta",
"AGENTS_LOADING": "Cargando agentes...",
"ASSIGN_TEAM": "Asignar equipo",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "ID de conversación {conversationId} asignado a \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etiqueta asignada correctamente",
"ASSIGN_LABEL_FAILED": "No se ha podido asignar la etiqueta",
"CHANGE_TEAM": "Equipo de conversación cambiado",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "El archivo supera el límite de archivos adjuntos de {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "No se puede enviar este mensaje, por favor inténtalo de nuevo más tarde",
"SENT_BY": "Enviado por:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atributos de contacto",
"PREVIOUS_CONVERSATION": "Conversaciones anteriores",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/es/general.json b/app/javascript/dashboard/i18n/locale/es/general.json
index 20d218464..84e57dae6 100644
--- a/app/javascript/dashboard/i18n/locale/es/general.json
+++ b/app/javascript/dashboard/i18n/locale/es/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Buscar",
"EMPTY_STATE": "No se encontraron resultados"
- }
+ },
+ "CLOSE": "Cerrar"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/es/generalSettings.json b/app/javascript/dashboard/i18n/locale/es/generalSettings.json
index 5812fe5dd..ce462c715 100644
--- a/app/javascript/dashboard/i18n/locale/es/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/es/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferencias",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nombre de cuenta",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/es/integrations.json b/app/javascript/dashboard/i18n/locale/es/integrations.json
index 905226810..d9abe6c63 100644
--- a/app/javascript/dashboard/i18n/locale/es/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/es/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Problema desvinculado con éxito",
"ERROR": "Se ha producido un error al desvincular el problema, inténtelo de nuevo"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Sí, eliminar",
"CANCEL": "Cancelar"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Capitán",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Prueba estas sugerencias",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Enviar mensaje...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Tú",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Puede cambiar o cancelar su plan en cualquier momento"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Por favor, comuníquese con su administrador para la actualización."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Descripción",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/es/report.json b/app/javascript/dashboard/i18n/locale/es/report.json
index 19a0edfd0..316500a3a 100644
--- a/app/javascript/dashboard/i18n/locale/es/report.json
+++ b/app/javascript/dashboard/i18n/locale/es/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Resumen de etiquetas",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Cargando datos del gráfico...",
"NO_ENOUGH_DATA": "No hemos recibido suficientes puntos de datos para generar el informe. Inténtalo de nuevo más tarde.",
"DOWNLOAD_LABEL_REPORTS": "Descargar reportes de etiquetas",
@@ -559,6 +560,7 @@
"INBOX": "Bandeja de entrada",
"AGENT": "Agente",
"TEAM": "Equipo",
+ "LABEL": "Etiqueta",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/es/search.json b/app/javascript/dashboard/i18n/locale/es/search.json
index 835bccc2a..99e3bd070 100644
--- a/app/javascript/dashboard/i18n/locale/es/search.json
+++ b/app/javascript/dashboard/i18n/locale/es/search.json
@@ -4,12 +4,14 @@
"ALL": "Todos",
"CONTACTS": "Contactos",
"CONVERSATIONS": "Conversaciones",
- "MESSAGES": "Mensajes"
+ "MESSAGES": "Mensajes",
+ "ARTICLES": "Artículos"
},
"SECTION": {
"CONTACTS": "Contactos",
"CONVERSATIONS": "Conversaciones",
- "MESSAGES": "Mensajes"
+ "MESSAGES": "Mensajes",
+ "ARTICLES": "Artículos"
},
"VIEW_MORE": "Ver más",
"LOAD_MORE": "Cargar más",
diff --git a/app/javascript/dashboard/i18n/locale/es/settings.json b/app/javascript/dashboard/i18n/locale/es/settings.json
index de17a00f9..f9958dfe9 100644
--- a/app/javascript/dashboard/i18n/locale/es/settings.json
+++ b/app/javascript/dashboard/i18n/locale/es/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token de acceso",
"NOTE": "Este token puede ser usado si estás construyendo una integración basada en API",
- "COPY": "Copiar"
+ "COPY": "Copiar",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Alertas de audio",
@@ -185,7 +190,8 @@
"OFFLINE": "Desconectado"
},
"SET_AVAILABILITY_SUCCESS": "La disponibilidad se ha establecido con éxito",
- "SET_AVAILABILITY_ERROR": "No se pudo establecer la disponibilidad, inténtelo de nuevo"
+ "SET_AVAILABILITY_ERROR": "No se pudo establecer la disponibilidad, inténtelo de nuevo",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Tu dirección de correo",
@@ -280,6 +286,7 @@
"REPORTS": "Informes",
"SETTINGS": "Ajustes",
"CONTACTS": "Contactos",
+ "ACTIVE": "Activo",
"CAPTAIN": "Capitán",
"CAPTAIN_ASSISTANTS": "Asistentes",
"CAPTAIN_DOCUMENTS": "Documentos",
diff --git a/app/javascript/dashboard/i18n/locale/fa/agentBots.json b/app/javascript/dashboard/i18n/locale/fa/agentBots.json
index b62a645ee..e5af6099c 100644
--- a/app/javascript/dashboard/i18n/locale/fa/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/fa/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "ربات بروز رسانی نشد، لطفا دوباره امتحان کنید."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "توکن دسترسی",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/fa/auditLogs.json b/app/javascript/dashboard/i18n/locale/fa/auditLogs.json
index e53abfbfb..0b3f78a44 100644
--- a/app/javascript/dashboard/i18n/locale/fa/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/fa/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/fa/contact.json b/app/javascript/dashboard/i18n/locale/fa/contact.json
index 832acbeab..3f8940c0e 100644
--- a/app/javascript/dashboard/i18n/locale/fa/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fa/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "مخاطبین",
"SEARCH_TITLE": "جستجوی مخاطبین",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "جستجو...",
"MESSAGE_BUTTON": "پیام",
"SEND_MESSAGE": "ارسال پیام",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "حذف مخاطب",
"DELETE_DIALOG": {
"TITLE": "تاییدیه حذف",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "بله، حذف شود",
"API": {
"SUCCESS_MESSAGE": "مخاطب با موفقیت حذف شد",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "هیچ مخاطبی با جستجوی شما مطابقت ندارد 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/fa/conversation.json b/app/javascript/dashboard/i18n/locale/fa/conversation.json
index 844a928d4..ef92db5b0 100644
--- a/app/javascript/dashboard/i18n/locale/fa/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/fa/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "حل شد",
"REOPEN_ACTION": "دوباره باز کنید",
"OPEN_ACTION": "باز",
+ "MORE_ACTIONS": "More actions",
"OPEN": "بیشتر",
"CLOSE": "بستن",
"DETAILS": "جزئیات",
@@ -117,6 +118,11 @@
"FAILED": "تغییر اولویت گفتگو با موفقیت انجام نشد. لطفا دوباره تلاش نمایید."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "حذف"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "علامت گذاری به عنوان در انتظار",
"RESOLVED": "علامت زدن به عنوان حل شده",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "برچسب اختصاص دهید",
"AGENTS_LOADING": "بارگذاری اپراتور ها...",
"ASSIGN_TEAM": "تیم را تعیین کنید",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "شناسه مکالمه {conversationId} به \"{agentName}\" اختصاص داده شد",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "برچسب با موفقیت تخصیص یافت",
"ASSIGN_LABEL_FAILED": "تخصیص برچسب ناموفق بود",
"CHANGE_TEAM": "تیم مکالمه تغییر کرد",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "پرونده از حد مجاز پیوست {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} مگابایت بیشتر است",
"MESSAGE_ERROR": "ارسال این پیام امکان پذیر نیست ، لطفاً بعداً دوباره امتحان کنید",
"SENT_BY": "ارسال شده توسط:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "ویژگیهای تماس",
"PREVIOUS_CONVERSATION": "گفتگوهای قبلی",
"MACROS": "ماکروها",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/fa/general.json b/app/javascript/dashboard/i18n/locale/fa/general.json
index a4b6d9d88..d04980558 100644
--- a/app/javascript/dashboard/i18n/locale/fa/general.json
+++ b/app/javascript/dashboard/i18n/locale/fa/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "جستجو",
"EMPTY_STATE": "نتیجهای یافت نشد"
- }
+ },
+ "CLOSE": "بستن"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/fa/generalSettings.json b/app/javascript/dashboard/i18n/locale/fa/generalSettings.json
index d902a227d..9d0e398f9 100644
--- a/app/javascript/dashboard/i18n/locale/fa/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/fa/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "۳۰",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "تنظیمات",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "نام حسابکاربری",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/fa/integrations.json b/app/javascript/dashboard/i18n/locale/fa/integrations.json
index 9ee1fc854..2e1b4d38e 100644
--- a/app/javascript/dashboard/i18n/locale/fa/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fa/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "بله، حذف شود",
"CANCEL": "انصراف"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "ارسال پیام...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "شما",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "لطفاً برای ارتقا با ادمین خود تماس بگیرید."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "توضیحات",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/fa/report.json b/app/javascript/dashboard/i18n/locale/fa/report.json
index 61630d9c8..b1a4aa3b7 100644
--- a/app/javascript/dashboard/i18n/locale/fa/report.json
+++ b/app/javascript/dashboard/i18n/locale/fa/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "نمای کلی برچسب ها",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "در حال دریافت اطلاعات...",
"NO_ENOUGH_DATA": "متاسفانه اطلاعات کافی دریافت نشد، لطفا بعدا دوباره امتحان کنید",
"DOWNLOAD_LABEL_REPORTS": "دانلود گزارش برچسب ها",
@@ -559,6 +560,7 @@
"INBOX": "صندوق ورودی",
"AGENT": "ایجنت",
"TEAM": "تیم",
+ "LABEL": "برچسب",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/fa/search.json b/app/javascript/dashboard/i18n/locale/fa/search.json
index 105e2a493..d2b9fbc8f 100644
--- a/app/javascript/dashboard/i18n/locale/fa/search.json
+++ b/app/javascript/dashboard/i18n/locale/fa/search.json
@@ -4,12 +4,14 @@
"ALL": "همه",
"CONTACTS": "مخاطبین",
"CONVERSATIONS": "گفتگوها",
- "MESSAGES": "پیامها"
+ "MESSAGES": "پیامها",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "مخاطبین",
"CONVERSATIONS": "گفتگوها",
- "MESSAGES": "پیامها"
+ "MESSAGES": "پیامها",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/fa/settings.json b/app/javascript/dashboard/i18n/locale/fa/settings.json
index 2e0b262c0..4a037f3ad 100644
--- a/app/javascript/dashboard/i18n/locale/fa/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fa/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "توکن دسترسی",
"NOTE": "از این توکن برای دسترسی از طریق API استفاده میشود",
- "COPY": "کپی"
+ "COPY": "کپی",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "آفلاین"
},
"SET_AVAILABILITY_SUCCESS": "در دسترس بودن با موفقیت تنظیم شد",
- "SET_AVAILABILITY_ERROR": "در دسترس بودن تنظیم نشد، لطفا دوباره امتحان کنید"
+ "SET_AVAILABILITY_ERROR": "در دسترس بودن تنظیم نشد، لطفا دوباره امتحان کنید",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "ایمیل شما",
@@ -280,6 +286,7 @@
"REPORTS": "گزارشات",
"SETTINGS": "تنظیمات",
"CONTACTS": "مخاطبین",
+ "ACTIVE": "فعال",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/fi/agentBots.json b/app/javascript/dashboard/i18n/locale/fi/agentBots.json
index 25d68bd61..eae68ec01 100644
--- a/app/javascript/dashboard/i18n/locale/fi/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/fi/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/fi/auditLogs.json b/app/javascript/dashboard/i18n/locale/fi/auditLogs.json
index 82a9bcf33..67a9ae2e8 100644
--- a/app/javascript/dashboard/i18n/locale/fi/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/fi/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/fi/contact.json b/app/javascript/dashboard/i18n/locale/fi/contact.json
index bbc7b00e4..969c21162 100644
--- a/app/javascript/dashboard/i18n/locale/fi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fi/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Yhteystiedot",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Viesti",
"SEND_MESSAGE": "Lähetä viesti",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Poista yhteystieto",
"DELETE_DIALOG": {
"TITLE": "Vahvista poistaminen",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Kyllä, poista",
"API": {
"SUCCESS_MESSAGE": "Yhteystiedon poistaminen onnistui",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Ei hakua vastaavia yhteystietoja 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/fi/conversation.json b/app/javascript/dashboard/i18n/locale/fi/conversation.json
index b9a0d066e..3c91f2c2c 100644
--- a/app/javascript/dashboard/i18n/locale/fi/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/fi/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Ratkaise",
"REOPEN_ACTION": "Uudelleenavaa",
"OPEN_ACTION": "Avaa",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Näytä",
"CLOSE": "Sulje",
"DETAILS": "tiedot",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Poista"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Lähettäjä:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Yhteystiedon määritteet",
"PREVIOUS_CONVERSATION": "Edelliset keskustelut",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/fi/general.json b/app/javascript/dashboard/i18n/locale/fi/general.json
index 3a3e20797..2a2a267c7 100644
--- a/app/javascript/dashboard/i18n/locale/fi/general.json
+++ b/app/javascript/dashboard/i18n/locale/fi/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Etsi",
"EMPTY_STATE": "Tuloksia ei löytynyt"
- }
+ },
+ "CLOSE": "Sulje"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/fi/generalSettings.json b/app/javascript/dashboard/i18n/locale/fi/generalSettings.json
index 2e1235069..a25c64396 100644
--- a/app/javascript/dashboard/i18n/locale/fi/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/fi/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Asetukset",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Tilin nimi",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/fi/integrations.json b/app/javascript/dashboard/i18n/locale/fi/integrations.json
index 1d7ec60c0..491f7c768 100644
--- a/app/javascript/dashboard/i18n/locale/fi/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fi/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Peruuta"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Lähetä viesti...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Sinä",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Kuvaus",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/fi/report.json b/app/javascript/dashboard/i18n/locale/fi/report.json
index 5e56fcbd9..6f5f5cf58 100644
--- a/app/javascript/dashboard/i18n/locale/fi/report.json
+++ b/app/javascript/dashboard/i18n/locale/fi/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Ladataan kaaviotietoja...",
"NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Edustajat",
"TEAM": "Tiimi",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/fi/search.json b/app/javascript/dashboard/i18n/locale/fi/search.json
index 13071d401..89368d3b6 100644
--- a/app/javascript/dashboard/i18n/locale/fi/search.json
+++ b/app/javascript/dashboard/i18n/locale/fi/search.json
@@ -4,12 +4,14 @@
"ALL": "Kaikki",
"CONTACTS": "Yhteystiedot",
"CONVERSATIONS": "Keskustelut",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Yhteystiedot",
"CONVERSATIONS": "Keskustelut",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/fi/settings.json b/app/javascript/dashboard/i18n/locale/fi/settings.json
index 42a0e9ccc..2488a8768 100644
--- a/app/javascript/dashboard/i18n/locale/fi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fi/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "Tätä tunnusta voidaan käyttää, jos olet rakentamassa API-pohjaista integraatiota",
- "COPY": "Kopioi"
+ "COPY": "Kopioi",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Sinun sähköpostiosoitteesi",
@@ -280,6 +286,7 @@
"REPORTS": "Raportit",
"SETTINGS": "Asetukset",
"CONTACTS": "Yhteystiedot",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/fr/agentBots.json b/app/javascript/dashboard/i18n/locale/fr/agentBots.json
index aed48e91d..477eef743 100644
--- a/app/javascript/dashboard/i18n/locale/fr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/fr/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Impossible de mettre à jour le bot, veuillez réessayer plus tard."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Jeton d'accès",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Avatar du bot"
diff --git a/app/javascript/dashboard/i18n/locale/fr/auditLogs.json b/app/javascript/dashboard/i18n/locale/fr/auditLogs.json
index d70ebde17..fde634766 100644
--- a/app/javascript/dashboard/i18n/locale/fr/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/fr/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/fr/contact.json b/app/javascript/dashboard/i18n/locale/fr/contact.json
index ab416438d..c41f004b0 100644
--- a/app/javascript/dashboard/i18n/locale/fr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/fr/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Envoyer un message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Supprimer le contact",
"DELETE_DIALOG": {
"TITLE": "Confirmer la suppression",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Oui, supprimer",
"API": {
"SUCCESS_MESSAGE": "Contact supprimé avec succès",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Aucun contact ne correspond à votre recherche 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/fr/conversation.json b/app/javascript/dashboard/i18n/locale/fr/conversation.json
index 7471f9850..70d9014ac 100644
--- a/app/javascript/dashboard/i18n/locale/fr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/fr/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Résoudre",
"REOPEN_ACTION": "Ré-ouvrir",
"OPEN_ACTION": "Ouvert",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Plus",
"CLOSE": "Fermer",
"DETAILS": "détails",
@@ -117,6 +118,11 @@
"FAILED": "Impossible de modifier la priorité. Veuillez réessayer."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Supprimer"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Marquer comme en attente",
"RESOLVED": "Marquer comme résolu",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assigner une étiquette",
"AGENTS_LOADING": "Chargement des agents...",
"ASSIGN_TEAM": "Assigner une équipe",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assignée à \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Étiquette attribuée avec succès",
"ASSIGN_LABEL_FAILED": "Échec de l'attribution de l'étiquette",
"CHANGE_TEAM": "L'équipe de conversation a été modifiée",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Le fichier dépasse la limite de {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} pour les pièces jointes",
"MESSAGE_ERROR": "Impossible d'envoyer ce message, veuillez réessayer plus tard",
"SENT_BY": "Envoyé par:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Attributs du contact",
"PREVIOUS_CONVERSATION": "Conversations précédentes",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/fr/general.json b/app/javascript/dashboard/i18n/locale/fr/general.json
index b25c8d702..eb09173c5 100644
--- a/app/javascript/dashboard/i18n/locale/fr/general.json
+++ b/app/javascript/dashboard/i18n/locale/fr/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Rechercher",
"EMPTY_STATE": "Aucun résultat trouvé"
- }
+ },
+ "CLOSE": "Fermer"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/fr/generalSettings.json b/app/javascript/dashboard/i18n/locale/fr/generalSettings.json
index 6a8bee06d..5ba2a8767 100644
--- a/app/javascript/dashboard/i18n/locale/fr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/fr/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Résolution automatique des conversations",
- "NOTE": "Cette configuration vous permet de résoudre automatiquement la conversation après un certain délai. Définissez la durée et personnalisez le message à l'utilisateur ci-dessous."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "La durée de résolution automatique doit être comprise entre 10 minutes et 999 jours",
+ "API": {
+ "SUCCESS": "Paramètres de résolution automatique mis à jour avec succès",
+ "ERROR": "Échec de la mise à jour des paramètres de résolution automatique"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "La conversation a été marquée comme résolue par le système en raison de 15 jours d'inactivité",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nom du compte",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclure les conversations non prises en charge",
- "HELP": "Lorsque cette option est activée, le système ignorera la résolution des conversations qui attendent toujours une réponse d'un agent."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Durée d'inactivité avant résolution",
diff --git a/app/javascript/dashboard/i18n/locale/fr/integrations.json b/app/javascript/dashboard/i18n/locale/fr/integrations.json
index 14d052530..450d22b9b 100644
--- a/app/javascript/dashboard/i18n/locale/fr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/fr/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Oui, supprimer",
"CANCEL": "Annuler"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Envoyer un message...",
"EMPTY_MESSAGE": "Une erreur s'est produite lors de la génération de la réponse. Veuillez réessayer.",
"LOADER": "Captain is thinking",
"YOU": "Vous",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Évaluer cette conversation",
"CONTENT": "Revue de la conversation pour évaluer dans quelle mesure elle répond aux besoins du client. Partagez une note sur 5 en fonction du ton, de la clarté et de l'efficacité."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Entrez le nom de l'assistant",
"ERROR": "Le nom est requis"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Entrez la description de l'assistant",
diff --git a/app/javascript/dashboard/i18n/locale/fr/report.json b/app/javascript/dashboard/i18n/locale/fr/report.json
index 4215d8417..0cf003018 100644
--- a/app/javascript/dashboard/i18n/locale/fr/report.json
+++ b/app/javascript/dashboard/i18n/locale/fr/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Présentation des étiquettes",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Chargement des données du graphique ...",
"NO_ENOUGH_DATA": "Nous n'avons pas reçu assez de points de données pour générer un rapport. Veuillez réessayer plus tard.",
"DOWNLOAD_LABEL_REPORTS": "Télécharger les rapports d'étiquettes",
@@ -559,6 +560,7 @@
"INBOX": "Boîte de réception",
"AGENT": "Agent",
"TEAM": "Équipes",
+ "LABEL": "Étiquettes",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/fr/search.json b/app/javascript/dashboard/i18n/locale/fr/search.json
index f0c308f7f..55b0ab530 100644
--- a/app/javascript/dashboard/i18n/locale/fr/search.json
+++ b/app/javascript/dashboard/i18n/locale/fr/search.json
@@ -4,12 +4,14 @@
"ALL": "Tous",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/fr/settings.json b/app/javascript/dashboard/i18n/locale/fr/settings.json
index 011bac2c1..1f6dd95fd 100644
--- a/app/javascript/dashboard/i18n/locale/fr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/fr/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Jeton d'accès",
"NOTE": "Ce jeton peut être utilisé si vous construisez une intégration basée sur l'API",
- "COPY": "Copier"
+ "COPY": "Copier",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Hors ligne"
},
"SET_AVAILABILITY_SUCCESS": "La disponibilité a bien été définie",
- "SET_AVAILABILITY_ERROR": "Impossible de définir la disponibilité, veuillez réessayer"
+ "SET_AVAILABILITY_ERROR": "Impossible de définir la disponibilité, veuillez réessayer",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Votre adresse de courriel",
@@ -280,6 +286,7 @@
"REPORTS": "Rapports",
"SETTINGS": "Paramètres",
"CONTACTS": "Contacts",
+ "ACTIVE": "Actif",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/he/agentBots.json b/app/javascript/dashboard/i18n/locale/he/agentBots.json
index 94ace18f2..925836f35 100644
--- a/app/javascript/dashboard/i18n/locale/he/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/he/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "אסימון",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/he/auditLogs.json b/app/javascript/dashboard/i18n/locale/he/auditLogs.json
index 34450eb06..e52d31f86 100644
--- a/app/javascript/dashboard/i18n/locale/he/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/he/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/he/contact.json b/app/javascript/dashboard/i18n/locale/he/contact.json
index 639d87b6e..b18a83ef9 100644
--- a/app/javascript/dashboard/i18n/locale/he/contact.json
+++ b/app/javascript/dashboard/i18n/locale/he/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "איש קשר",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "הודעה",
"SEND_MESSAGE": "שלח הודעה",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "מחק איש קשר",
"DELETE_DIALOG": {
"TITLE": "אשר מחיקה",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "כן, מחק",
"API": {
"SUCCESS_MESSAGE": "איש הקשר נמחק בהצלחה",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "אין אנשי קשר שתואמים לחיפוש שלך 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/he/conversation.json b/app/javascript/dashboard/i18n/locale/he/conversation.json
index 05e433690..ce1224c3a 100644
--- a/app/javascript/dashboard/i18n/locale/he/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/he/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "פתרון",
"REOPEN_ACTION": "פתח מחדש",
"OPEN_ACTION": "פתח",
+ "MORE_ACTIONS": "More actions",
"OPEN": "עוד",
"CLOSE": "סגור",
"DETAILS": "פרטים",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "מחק"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "סמן כממתין",
"RESOLVED": "סמן כפתור",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "ההקצה תווית",
"AGENTS_LOADING": "טוען סוכנים...",
"ASSIGN_TEAM": "שייך צוות",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "מזהה שיחה {conversationId} קושר ל {agentName}",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "סמן משימה כבוצעה בהצלחה",
"ASSIGN_LABEL_FAILED": "סמן משימה כנכשלה",
"CHANGE_TEAM": "שיחת קבוצה השתנתה",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "הקובץ גדול מ{MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE}MB מגבלת העלאה",
"MESSAGE_ERROR": "לא ניתן לשלוח הודעה, אנא נסה שוב מאוחר יותר",
"SENT_BY": "נשלח על ידי:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "תכונות יצירת קשר",
"PREVIOUS_CONVERSATION": "שיחות קודמות",
"MACROS": "מאקרו",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/he/general.json b/app/javascript/dashboard/i18n/locale/he/general.json
index 7ac10d6a1..5ee9b1b6a 100644
--- a/app/javascript/dashboard/i18n/locale/he/general.json
+++ b/app/javascript/dashboard/i18n/locale/he/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "חפש",
"EMPTY_STATE": "לא נמצאו תוצאות"
- }
+ },
+ "CLOSE": "סגור"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/he/generalSettings.json b/app/javascript/dashboard/i18n/locale/he/generalSettings.json
index 2332e7d60..0a677534a 100644
--- a/app/javascript/dashboard/i18n/locale/he/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/he/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "שם החשבון",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/he/integrations.json b/app/javascript/dashboard/i18n/locale/he/integrations.json
index ec0c6960b..6ec0bef03 100644
--- a/app/javascript/dashboard/i18n/locale/he/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/he/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "ביטול"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "טייס משנה",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "שלח הודעה...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "תיאור",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/he/report.json b/app/javascript/dashboard/i18n/locale/he/report.json
index b9654aceb..f28acf119 100644
--- a/app/javascript/dashboard/i18n/locale/he/report.json
+++ b/app/javascript/dashboard/i18n/locale/he/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "סקירת תוויות",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "טוען נתוני תרשים...",
"NO_ENOUGH_DATA": "לא קיבלנו מספיק נקודות נתונים כדי להפיק דוח, אנא נסה שוב מאוחר יותר.",
"DOWNLOAD_LABEL_REPORTS": "הורד דוחות תווית",
@@ -559,6 +560,7 @@
"INBOX": "תיבת הדואר הנכנס",
"AGENT": "סוכן",
"TEAM": "צוות",
+ "LABEL": "תווית",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/he/search.json b/app/javascript/dashboard/i18n/locale/he/search.json
index 9622f08d7..38ff7d389 100644
--- a/app/javascript/dashboard/i18n/locale/he/search.json
+++ b/app/javascript/dashboard/i18n/locale/he/search.json
@@ -4,12 +4,14 @@
"ALL": "הכל",
"CONTACTS": "איש קשר",
"CONVERSATIONS": "שיחות",
- "MESSAGES": "הודעות"
+ "MESSAGES": "הודעות",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "איש קשר",
"CONVERSATIONS": "שיחות",
- "MESSAGES": "הודעות"
+ "MESSAGES": "הודעות",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/he/settings.json b/app/javascript/dashboard/i18n/locale/he/settings.json
index 2d0a2c22c..883441eac 100644
--- a/app/javascript/dashboard/i18n/locale/he/settings.json
+++ b/app/javascript/dashboard/i18n/locale/he/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "אסימון",
"NOTE": "משמש לחיבורי API",
- "COPY": "עותק"
+ "COPY": "עותק",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "לא מחובר"
},
"SET_AVAILABILITY_SUCCESS": "זמינות הוגדרה בהצלחה",
- "SET_AVAILABILITY_ERROR": "לא ניתן להגדיר זמינות, אנא נסה שנית"
+ "SET_AVAILABILITY_ERROR": "לא ניתן להגדיר זמינות, אנא נסה שנית",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "כתובת הדוא\"ל שלך",
@@ -280,6 +286,7 @@
"REPORTS": "דיווחים",
"SETTINGS": "הגדרות",
"CONTACTS": "איש קשר",
+ "ACTIVE": "פעיל",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/hi/agentBots.json b/app/javascript/dashboard/i18n/locale/hi/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/hi/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hi/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/hi/auditLogs.json b/app/javascript/dashboard/i18n/locale/hi/auditLogs.json
index 35c054fa2..df236f5b5 100644
--- a/app/javascript/dashboard/i18n/locale/hi/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/hi/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hi/contact.json b/app/javascript/dashboard/i18n/locale/hi/contact.json
index a77327c14..d50af43d7 100644
--- a/app/javascript/dashboard/i18n/locale/hi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hi/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/hi/conversation.json b/app/javascript/dashboard/i18n/locale/hi/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/hi/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/hi/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/hi/general.json b/app/javascript/dashboard/i18n/locale/hi/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/hi/general.json
+++ b/app/javascript/dashboard/i18n/locale/hi/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hi/generalSettings.json b/app/javascript/dashboard/i18n/locale/hi/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/hi/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hi/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/hi/integrations.json b/app/javascript/dashboard/i18n/locale/hi/integrations.json
index abe06bb05..bd79e81f3 100644
--- a/app/javascript/dashboard/i18n/locale/hi/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hi/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "रद्द करें"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/hi/report.json b/app/javascript/dashboard/i18n/locale/hi/report.json
index e176d9147..18f1ed14b 100644
--- a/app/javascript/dashboard/i18n/locale/hi/report.json
+++ b/app/javascript/dashboard/i18n/locale/hi/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/hi/search.json b/app/javascript/dashboard/i18n/locale/hi/search.json
index e6e6edbe7..09c22ae3d 100644
--- a/app/javascript/dashboard/i18n/locale/hi/search.json
+++ b/app/javascript/dashboard/i18n/locale/hi/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/hi/settings.json b/app/javascript/dashboard/i18n/locale/hi/settings.json
index 4be80dba1..6a9cbf229 100644
--- a/app/javascript/dashboard/i18n/locale/hi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hi/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/hr/agentBots.json b/app/javascript/dashboard/i18n/locale/hr/agentBots.json
index 1a44f6b1f..545a7a57e 100644
--- a/app/javascript/dashboard/i18n/locale/hr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hr/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Nije moguće ažurirati bota, molimo pokušajte ponovno."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Pristupni token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/hr/auditLogs.json b/app/javascript/dashboard/i18n/locale/hr/auditLogs.json
index 8f33b1e59..12601fadf 100644
--- a/app/javascript/dashboard/i18n/locale/hr/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/hr/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hr/contact.json b/app/javascript/dashboard/i18n/locale/hr/contact.json
index 1eb92394b..01094d599 100644
--- a/app/javascript/dashboard/i18n/locale/hr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hr/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakti",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Poruka",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Potvrdi brisanje",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/hr/conversation.json b/app/javascript/dashboard/i18n/locale/hr/conversation.json
index 7e8c58558..ada317045 100644
--- a/app/javascript/dashboard/i18n/locale/hr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/hr/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Nije moguće promijeniti prioritet. Molim, pokušajte kasnije."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Izbriši"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/hr/general.json b/app/javascript/dashboard/i18n/locale/hr/general.json
index f6cab3dae..fae150ec8 100644
--- a/app/javascript/dashboard/i18n/locale/hr/general.json
+++ b/app/javascript/dashboard/i18n/locale/hr/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "Nisu pronađeni rezultati"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hr/generalSettings.json b/app/javascript/dashboard/i18n/locale/hr/generalSettings.json
index 5f0d0961d..e88423779 100644
--- a/app/javascript/dashboard/i18n/locale/hr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hr/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/hr/integrations.json b/app/javascript/dashboard/i18n/locale/hr/integrations.json
index 506cafc4d..89954c4e2 100644
--- a/app/javascript/dashboard/i18n/locale/hr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hr/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Da, izbriši",
"CANCEL": "Odustani"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Vi",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/hr/macros.json b/app/javascript/dashboard/i18n/locale/hr/macros.json
index 14e737ef4..57f06dfd4 100644
--- a/app/javascript/dashboard/i18n/locale/hr/macros.json
+++ b/app/javascript/dashboard/i18n/locale/hr/macros.json
@@ -85,7 +85,7 @@
"ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
},
"ACTIONS": {
- "ASSIGN_TEAM": "Assign a Team",
+ "ASSIGN_TEAM": "Dodijeli tim",
"ASSIGN_AGENT": "Assign an Agent",
"ADD_LABEL": "Add a Label",
"REMOVE_LABEL": "Remove a Label",
diff --git a/app/javascript/dashboard/i18n/locale/hr/report.json b/app/javascript/dashboard/i18n/locale/hr/report.json
index eb368ccea..2ca551438 100644
--- a/app/javascript/dashboard/i18n/locale/hr/report.json
+++ b/app/javascript/dashboard/i18n/locale/hr/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Tim",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/hr/search.json b/app/javascript/dashboard/i18n/locale/hr/search.json
index 323473dd0..9c54b01bc 100644
--- a/app/javascript/dashboard/i18n/locale/hr/search.json
+++ b/app/javascript/dashboard/i18n/locale/hr/search.json
@@ -4,12 +4,14 @@
"ALL": "Sve",
"CONTACTS": "Kontakti",
"CONVERSATIONS": "Razgovori",
- "MESSAGES": "Poruke"
+ "MESSAGES": "Poruke",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakti",
"CONVERSATIONS": "Razgovori",
- "MESSAGES": "Poruke"
+ "MESSAGES": "Poruke",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/hr/settings.json b/app/javascript/dashboard/i18n/locale/hr/settings.json
index e67d8aff4..61ccdccb0 100644
--- a/app/javascript/dashboard/i18n/locale/hr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hr/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Pristupni token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Kopiraj"
+ "COPY": "Kopiraj",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/hu/agentBots.json b/app/javascript/dashboard/i18n/locale/hu/agentBots.json
index 9c0d83849..9e01f7629 100644
--- a/app/javascript/dashboard/i18n/locale/hu/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hu/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Nem tudta frissíteni a botot. Kérjük, próbálja újra."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Hozzáférési kulcs",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/hu/auditLogs.json b/app/javascript/dashboard/i18n/locale/hu/auditLogs.json
index 1299c343e..72a561b84 100644
--- a/app/javascript/dashboard/i18n/locale/hu/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/hu/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hu/contact.json b/app/javascript/dashboard/i18n/locale/hu/contact.json
index 4a08dae3c..5da9fe661 100644
--- a/app/javascript/dashboard/i18n/locale/hu/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hu/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontaktok",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Üzenet",
"SEND_MESSAGE": "Üzenet elküldése",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Kontakt törlése",
"DELETE_DIALOG": {
"TITLE": "Törlés megerősítése",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Igen, Törlés",
"API": {
"SUCCESS_MESSAGE": "Kontakt sikeresen törölve",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Nincs a keresésnek megfelelő kontakt 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/hu/conversation.json b/app/javascript/dashboard/i18n/locale/hu/conversation.json
index ee482c16e..6fe483cf3 100644
--- a/app/javascript/dashboard/i18n/locale/hu/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/hu/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Megoldva",
"REOPEN_ACTION": "Újranyitás",
"OPEN_ACTION": "Megnyitás",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Tovább",
"CLOSE": "Bezárás",
"DETAILS": "részletek",
@@ -117,6 +118,11 @@
"FAILED": "Nem sikerült megváltoztatni a prioritást. Kérlek, próbáld újra."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Törlés"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Függőben levőként megjelölés",
"RESOLVED": "Megjelölés megoldottként",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Cimke hozzáadása",
"AGENTS_LOADING": "Ügynökök betöltése...",
"ASSIGN_TEAM": "Csapat hozzárendelése",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Címke sikeresen hozzárendelve",
"ASSIGN_LABEL_FAILED": "Címke hozzárendelése sikertelen",
"CHANGE_TEAM": "A beszélgetés csapata megváltozott",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "A file mérete meghaladja a {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} limitet",
"MESSAGE_ERROR": "Nem tudsz üzenetet küldeni, kérlek, próbáld újra",
"SENT_BY": "Küldő:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Kontakt Tulajdonságok",
"PREVIOUS_CONVERSATION": "Korábbi beszélgetések",
"MACROS": "Makrók",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/hu/general.json b/app/javascript/dashboard/i18n/locale/hu/general.json
index b92df5935..c002d83da 100644
--- a/app/javascript/dashboard/i18n/locale/hu/general.json
+++ b/app/javascript/dashboard/i18n/locale/hu/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Keresés",
"EMPTY_STATE": "Nincs találat"
- }
+ },
+ "CLOSE": "Bezárás"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hu/generalSettings.json b/app/javascript/dashboard/i18n/locale/hu/generalSettings.json
index cefc92303..9e52f1585 100644
--- a/app/javascript/dashboard/i18n/locale/hu/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hu/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Fióknév",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/hu/integrations.json b/app/javascript/dashboard/i18n/locale/hu/integrations.json
index 25cb95f2e..098dd1f1a 100644
--- a/app/javascript/dashboard/i18n/locale/hu/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hu/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Igen, törlés",
"CANCEL": "Mégse"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Üzenet elküldése...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Ön",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Leírás",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/hu/report.json b/app/javascript/dashboard/i18n/locale/hu/report.json
index f2729f217..c34bb6b3b 100644
--- a/app/javascript/dashboard/i18n/locale/hu/report.json
+++ b/app/javascript/dashboard/i18n/locale/hu/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Címkék áttekintése",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Táblázat adatok betöltése...",
"NO_ENOUGH_DATA": "Nem érkezett elég adat hogy jelentést generáljunk, kérjük próbáld később.",
"DOWNLOAD_LABEL_REPORTS": "Címkejelentések letöltése",
@@ -559,6 +560,7 @@
"INBOX": "Fiók",
"AGENT": "Ügynök",
"TEAM": "Csapat",
+ "LABEL": "Cimke",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/hu/search.json b/app/javascript/dashboard/i18n/locale/hu/search.json
index f100fceb6..c2da826c8 100644
--- a/app/javascript/dashboard/i18n/locale/hu/search.json
+++ b/app/javascript/dashboard/i18n/locale/hu/search.json
@@ -4,12 +4,14 @@
"ALL": "Mind",
"CONTACTS": "Kontaktok",
"CONVERSATIONS": "Beszélgetések",
- "MESSAGES": "Üzenetek"
+ "MESSAGES": "Üzenetek",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontaktok",
"CONVERSATIONS": "Beszélgetések",
- "MESSAGES": "Üzenetek"
+ "MESSAGES": "Üzenetek",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/hu/settings.json b/app/javascript/dashboard/i18n/locale/hu/settings.json
index 1806c0b07..b9cee4b6e 100644
--- a/app/javascript/dashboard/i18n/locale/hu/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hu/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Hozzáférési kulcs",
"NOTE": "Ez a kulcs akkor használható, ha API-alapú integrációt építesz",
- "COPY": "Másolás"
+ "COPY": "Másolás",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Elérhetőség beállítása sikeres",
- "SET_AVAILABILITY_ERROR": "Nem sikerült beállítani az elérhetőséget, kérlek, próbáld újra"
+ "SET_AVAILABILITY_ERROR": "Nem sikerült beállítani az elérhetőséget, kérlek, próbáld újra",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Az e-mailcímed",
@@ -280,6 +286,7 @@
"REPORTS": "Jelentések",
"SETTINGS": "Beállítások",
"CONTACTS": "Kontaktok",
+ "ACTIVE": "Aktív",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/hy/agentBots.json b/app/javascript/dashboard/i18n/locale/hy/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/hy/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/hy/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/hy/auditLogs.json b/app/javascript/dashboard/i18n/locale/hy/auditLogs.json
index 35c054fa2..df236f5b5 100644
--- a/app/javascript/dashboard/i18n/locale/hy/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/hy/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hy/contact.json b/app/javascript/dashboard/i18n/locale/hy/contact.json
index d0f38e59b..b4bb1c13a 100644
--- a/app/javascript/dashboard/i18n/locale/hy/contact.json
+++ b/app/javascript/dashboard/i18n/locale/hy/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/hy/conversation.json b/app/javascript/dashboard/i18n/locale/hy/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/hy/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/hy/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/hy/general.json b/app/javascript/dashboard/i18n/locale/hy/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/hy/general.json
+++ b/app/javascript/dashboard/i18n/locale/hy/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/hy/generalSettings.json b/app/javascript/dashboard/i18n/locale/hy/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/hy/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/hy/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/hy/integrations.json b/app/javascript/dashboard/i18n/locale/hy/integrations.json
index e57ecb7cd..4eb1343cb 100644
--- a/app/javascript/dashboard/i18n/locale/hy/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/hy/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/hy/report.json b/app/javascript/dashboard/i18n/locale/hy/report.json
index e176d9147..18f1ed14b 100644
--- a/app/javascript/dashboard/i18n/locale/hy/report.json
+++ b/app/javascript/dashboard/i18n/locale/hy/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/hy/search.json b/app/javascript/dashboard/i18n/locale/hy/search.json
index e6e6edbe7..09c22ae3d 100644
--- a/app/javascript/dashboard/i18n/locale/hy/search.json
+++ b/app/javascript/dashboard/i18n/locale/hy/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/hy/settings.json b/app/javascript/dashboard/i18n/locale/hy/settings.json
index 10a21245b..219041d75 100644
--- a/app/javascript/dashboard/i18n/locale/hy/settings.json
+++ b/app/javascript/dashboard/i18n/locale/hy/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/id/agentBots.json b/app/javascript/dashboard/i18n/locale/id/agentBots.json
index eb99c2185..e29fa8263 100644
--- a/app/javascript/dashboard/i18n/locale/id/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/id/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token Akses",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/id/auditLogs.json b/app/javascript/dashboard/i18n/locale/id/auditLogs.json
index d180fab5d..f579ef475 100644
--- a/app/javascript/dashboard/i18n/locale/id/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/id/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/id/contact.json b/app/javascript/dashboard/i18n/locale/id/contact.json
index efcb1e73c..212bde087 100644
--- a/app/javascript/dashboard/i18n/locale/id/contact.json
+++ b/app/javascript/dashboard/i18n/locale/id/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontak",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Pesan",
"SEND_MESSAGE": "Kirim Pesan",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Hapus kontak",
"DELETE_DIALOG": {
"TITLE": "Konfirmasi Penghapusan",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ya, Hapus",
"API": {
"SUCCESS_MESSAGE": "Kontak berhasil dihapus",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Tambahkan kontak",
"SEARCH_EMPTY_STATE_TITLE": "Tidak ada kontak yang cocok dengan pencarian Anda 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/id/conversation.json b/app/javascript/dashboard/i18n/locale/id/conversation.json
index acd405e5c..d3750a26e 100644
--- a/app/javascript/dashboard/i18n/locale/id/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/id/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Menyelesaikan",
"REOPEN_ACTION": "Buka Kembali",
"OPEN_ACTION": "Terbuka",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Selebihnya",
"CLOSE": "Tutup",
"DETAILS": "detail",
@@ -117,6 +118,11 @@
"FAILED": "Gagal mengubah prioritas. Silakan coba lagi."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Hapus"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Tandai sebagai tertunda",
"RESOLVED": "Tandai sebagai terselesaikan",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Tugaskan label",
"AGENTS_LOADING": "Sedang memuat agen...",
"ASSIGN_TEAM": "Tugaskan tim",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Id percakapan {conversationId} ditugaskan ke \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label berhasil ditugaskan",
"ASSIGN_LABEL_FAILED": "Gagal menugaskan label",
"CHANGE_TEAM": "Percakapan diubah oleh tim",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Lampiran melebihi batas ukuran {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Tidak dapat mengirim pesan ini, mohon coba lagi nanti",
"SENT_BY": "Dikirim oleh:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atribut Kontak",
"PREVIOUS_CONVERSATION": "Percakapan Sebelumnya",
"MACROS": "Makro",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/id/general.json b/app/javascript/dashboard/i18n/locale/id/general.json
index 2b082c9c2..8eabae160 100644
--- a/app/javascript/dashboard/i18n/locale/id/general.json
+++ b/app/javascript/dashboard/i18n/locale/id/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Cari",
"EMPTY_STATE": "Tidak ada hasil ditemukan"
- }
+ },
+ "CLOSE": "Tutup"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/id/generalSettings.json b/app/javascript/dashboard/i18n/locale/id/generalSettings.json
index 8217969cf..02afb7fcb 100644
--- a/app/javascript/dashboard/i18n/locale/id/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/id/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nama Akun",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/id/integrations.json b/app/javascript/dashboard/i18n/locale/id/integrations.json
index 01ff9e00a..6a10e7bd2 100644
--- a/app/javascript/dashboard/i18n/locale/id/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/id/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Ya, hapus",
"CANCEL": "Batalkan"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Kirim Pesan...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Anda",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Deskripsi",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/id/report.json b/app/javascript/dashboard/i18n/locale/id/report.json
index 423dc516e..ba8713436 100644
--- a/app/javascript/dashboard/i18n/locale/id/report.json
+++ b/app/javascript/dashboard/i18n/locale/id/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Gambaran Label",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Memuat data grafik...",
"NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
"DOWNLOAD_LABEL_REPORTS": "Unduh laporan label",
@@ -559,6 +560,7 @@
"INBOX": "Kotak masuk",
"AGENT": "Agen",
"TEAM": "Tim",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/id/search.json b/app/javascript/dashboard/i18n/locale/id/search.json
index 0793d21cf..f62b6a30d 100644
--- a/app/javascript/dashboard/i18n/locale/id/search.json
+++ b/app/javascript/dashboard/i18n/locale/id/search.json
@@ -4,12 +4,14 @@
"ALL": "Semua",
"CONTACTS": "Kontak",
"CONVERSATIONS": "Percakapan",
- "MESSAGES": "Pesan"
+ "MESSAGES": "Pesan",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontak",
"CONVERSATIONS": "Percakapan",
- "MESSAGES": "Pesan"
+ "MESSAGES": "Pesan",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/id/settings.json b/app/javascript/dashboard/i18n/locale/id/settings.json
index f697e6279..53d4ec05a 100644
--- a/app/javascript/dashboard/i18n/locale/id/settings.json
+++ b/app/javascript/dashboard/i18n/locale/id/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token Akses",
"NOTE": "Token ini dapat digunakan jika Anda sedang membangun integrasi berbasis API",
- "COPY": "Salin"
+ "COPY": "Salin",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Ketersediaan berhasil diatur",
- "SET_AVAILABILITY_ERROR": "Tidak dapat mengatur ketersediaan, silakan coba lagi"
+ "SET_AVAILABILITY_ERROR": "Tidak dapat mengatur ketersediaan, silakan coba lagi",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Alamat email Anda",
@@ -280,6 +286,7 @@
"REPORTS": "Laporan",
"SETTINGS": "Pengaturan",
"CONTACTS": "Kontak",
+ "ACTIVE": "Aktif",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/is/agentBots.json b/app/javascript/dashboard/i18n/locale/is/agentBots.json
index 89c9d66f7..3086c7959 100644
--- a/app/javascript/dashboard/i18n/locale/is/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/is/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Aðgangslykill",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/is/auditLogs.json b/app/javascript/dashboard/i18n/locale/is/auditLogs.json
index 5204f0b4e..d2d53719c 100644
--- a/app/javascript/dashboard/i18n/locale/is/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/is/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/is/contact.json b/app/javascript/dashboard/i18n/locale/is/contact.json
index ceedbd94d..de2b1fdb5 100644
--- a/app/javascript/dashboard/i18n/locale/is/contact.json
+++ b/app/javascript/dashboard/i18n/locale/is/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Tengiliðir",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Skilaboð",
"SEND_MESSAGE": "Senda skilaboð",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Eyða tengilið",
"DELETE_DIALOG": {
"TITLE": "Staðfesta eyðingu",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Já, eyða",
"API": {
"SUCCESS_MESSAGE": "Tengilið eytt",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Engir tengiliðir fundust",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/is/conversation.json b/app/javascript/dashboard/i18n/locale/is/conversation.json
index 91a2cf346..b5968c810 100644
--- a/app/javascript/dashboard/i18n/locale/is/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/is/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Eyða"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Samtalsauðkenni {conversationId} úthlutað á „{agentName}“",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Merki úthlutað",
"ASSIGN_LABEL_FAILED": "Tókst ekki að úthluta merki",
"CHANGE_TEAM": "Teymi samtals breytt",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Skráin fer framyfir hámarksstærð viðhengja ({MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE})",
"MESSAGE_ERROR": "Ekki er hægt að senda þessi skilaboð, vinsamlegast reyndu aftur síðar",
"SENT_BY": "Sent af:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Fyrri samtöl",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/is/general.json b/app/javascript/dashboard/i18n/locale/is/general.json
index da37c9397..a88171218 100644
--- a/app/javascript/dashboard/i18n/locale/is/general.json
+++ b/app/javascript/dashboard/i18n/locale/is/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Leit",
"EMPTY_STATE": "Engar niðurstöður fundust"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/is/generalSettings.json b/app/javascript/dashboard/i18n/locale/is/generalSettings.json
index d16bf6199..0a4b3c052 100644
--- a/app/javascript/dashboard/i18n/locale/is/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/is/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Aðgangsnafn",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/is/integrations.json b/app/javascript/dashboard/i18n/locale/is/integrations.json
index 5e0a47814..90ba47749 100644
--- a/app/javascript/dashboard/i18n/locale/is/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/is/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Hætta við"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Senda skilaboð...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/is/report.json b/app/javascript/dashboard/i18n/locale/is/report.json
index 7bb9c3f0f..d415c05f1 100644
--- a/app/javascript/dashboard/i18n/locale/is/report.json
+++ b/app/javascript/dashboard/i18n/locale/is/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "Við höfum ekki fengið nógu marga gagnapunkta til að búa til skýrslu, vinsamlegast reyndu aftur síðar.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Innhólf",
"AGENT": "Þjónustufulltrúi",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/is/search.json b/app/javascript/dashboard/i18n/locale/is/search.json
index 0fcad2100..794166710 100644
--- a/app/javascript/dashboard/i18n/locale/is/search.json
+++ b/app/javascript/dashboard/i18n/locale/is/search.json
@@ -4,12 +4,14 @@
"ALL": "Allt",
"CONTACTS": "Tengiliðir",
"CONVERSATIONS": "Samtöl",
- "MESSAGES": "Skilaboð"
+ "MESSAGES": "Skilaboð",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Tengiliðir",
"CONVERSATIONS": "Samtöl",
- "MESSAGES": "Skilaboð"
+ "MESSAGES": "Skilaboð",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/is/settings.json b/app/javascript/dashboard/i18n/locale/is/settings.json
index 0414e6a13..0526ecff0 100644
--- a/app/javascript/dashboard/i18n/locale/is/settings.json
+++ b/app/javascript/dashboard/i18n/locale/is/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Aðgangslykill",
"NOTE": "Þetta token er hægt að nota ef þú ert að byggja upp API byggða samþættingu",
- "COPY": "Afrita"
+ "COPY": "Afrita",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Þitt tölvupóstfang",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Stillingar",
"CONTACTS": "Tengiliðir",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/it/agentBots.json b/app/javascript/dashboard/i18n/locale/it/agentBots.json
index 3d972234f..c620caa88 100644
--- a/app/javascript/dashboard/i18n/locale/it/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/it/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token di accesso",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/it/auditLogs.json b/app/javascript/dashboard/i18n/locale/it/auditLogs.json
index 58d2dbc05..5cd03a26e 100644
--- a/app/javascript/dashboard/i18n/locale/it/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/it/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/it/contact.json b/app/javascript/dashboard/i18n/locale/it/contact.json
index dc85273b9..4336852b7 100644
--- a/app/javascript/dashboard/i18n/locale/it/contact.json
+++ b/app/javascript/dashboard/i18n/locale/it/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contatti",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Messaggio",
"SEND_MESSAGE": "Invia messaggio",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Elimina contatto",
"DELETE_DIALOG": {
"TITLE": "Conferma eliminazione",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Sì, elimina",
"API": {
"SUCCESS_MESSAGE": "Contatto eliminato con successo",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Nessun contatto corrisponde alla tua ricerca 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/it/conversation.json b/app/javascript/dashboard/i18n/locale/it/conversation.json
index 966ca1dde..594e154d1 100644
--- a/app/javascript/dashboard/i18n/locale/it/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/it/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Risolvi",
"REOPEN_ACTION": "Riapri",
"OPEN_ACTION": "Apri",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Altro",
"CLOSE": "Chiudi",
"DETAILS": "Dettagli",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Elimina"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Segna come in sospeso",
"RESOLVED": "Contrassegna come risolto",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assegna etichetta",
"AGENTS_LOADING": "Caricamento agenti...",
"ASSIGN_TEAM": "Assegna team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "ID conversazione {conversationId} assegnato a \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etichetta assegnata correttamente",
"ASSIGN_LABEL_FAILED": "Assegnazione etichetta non riuscita",
"CHANGE_TEAM": "Team conversazione cambiato",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Il file supera il limite di {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB per l'allegato",
"MESSAGE_ERROR": "Impossibile inviare questo messaggio, riprova più tardi",
"SENT_BY": "Inviato da:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Attributi contatti",
"PREVIOUS_CONVERSATION": "Conversazioni precedenti",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/it/general.json b/app/javascript/dashboard/i18n/locale/it/general.json
index 1fd89fe3a..71d0d7759 100644
--- a/app/javascript/dashboard/i18n/locale/it/general.json
+++ b/app/javascript/dashboard/i18n/locale/it/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Cerca",
"EMPTY_STATE": "Nessun risultato trovato"
- }
+ },
+ "CLOSE": "Chiudi"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/it/generalSettings.json b/app/javascript/dashboard/i18n/locale/it/generalSettings.json
index 96d45fb75..7b7906541 100644
--- a/app/javascript/dashboard/i18n/locale/it/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/it/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferenze",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nome account",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/it/integrations.json b/app/javascript/dashboard/i18n/locale/it/integrations.json
index 7ce30781d..12b389fa3 100644
--- a/app/javascript/dashboard/i18n/locale/it/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/it/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "annulla"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Invia messaggio...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Descrizione",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/it/report.json b/app/javascript/dashboard/i18n/locale/it/report.json
index c944e62e9..d6471a7ff 100644
--- a/app/javascript/dashboard/i18n/locale/it/report.json
+++ b/app/javascript/dashboard/i18n/locale/it/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Panoramica etichette",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Caricamento dati del grafico...",
"NO_ENOUGH_DATA": "Non abbiamo ricevuto abbastanza punti dati per generare il rapporto, riprova più tardi.",
"DOWNLOAD_LABEL_REPORTS": "Scarica report etichette",
@@ -559,6 +560,7 @@
"INBOX": "Casella",
"AGENT": "Agente",
"TEAM": "Team",
+ "LABEL": "Etichetta",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/it/search.json b/app/javascript/dashboard/i18n/locale/it/search.json
index 24714c53a..d2813ab21 100644
--- a/app/javascript/dashboard/i18n/locale/it/search.json
+++ b/app/javascript/dashboard/i18n/locale/it/search.json
@@ -4,12 +4,14 @@
"ALL": "Tutti",
"CONTACTS": "Contatti",
"CONVERSATIONS": "Conversazioni",
- "MESSAGES": "Messaggi"
+ "MESSAGES": "Messaggi",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contatti",
"CONVERSATIONS": "Conversazioni",
- "MESSAGES": "Messaggi"
+ "MESSAGES": "Messaggi",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/it/settings.json b/app/javascript/dashboard/i18n/locale/it/settings.json
index b6679ef30..401423a5d 100644
--- a/app/javascript/dashboard/i18n/locale/it/settings.json
+++ b/app/javascript/dashboard/i18n/locale/it/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token di accesso",
"NOTE": "Questo token può essere usato se stai costruendo un'integrazione basata su API",
- "COPY": "Copia"
+ "COPY": "Copia",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Il tuo indirizzo email",
@@ -280,6 +286,7 @@
"REPORTS": "Segnalazioni",
"SETTINGS": "Impostazioni",
"CONTACTS": "Contatti",
+ "ACTIVE": "Attivo",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ja/agentBots.json b/app/javascript/dashboard/i18n/locale/ja/agentBots.json
index 74397201f..0b50ce755 100644
--- a/app/javascript/dashboard/i18n/locale/ja/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ja/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "ボットを更新できませんでした。再試行してください。"
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "アクセストークン",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ja/auditLogs.json b/app/javascript/dashboard/i18n/locale/ja/auditLogs.json
index 300afa78d..60ee3577c 100644
--- a/app/javascript/dashboard/i18n/locale/ja/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ja/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} がアカウント設定 (#{id}) を更新しました"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ja/contact.json b/app/javascript/dashboard/i18n/locale/ja/contact.json
index 03fe63f23..a37e63f54 100644
--- a/app/javascript/dashboard/i18n/locale/ja/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ja/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "連絡先",
"SEARCH_TITLE": "連絡先を検索",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "検索...",
"MESSAGE_BUTTON": "メッセージ",
"SEND_MESSAGE": "メッセージを送信",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Twitterを追加"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "連絡先を削除",
"DELETE_DIALOG": {
"TITLE": "削除の確認",
- "DESCRIPTION": "この {contactName} の連絡先を削除してもよろしいですか？",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "削除する",
"API": {
"SUCCESS_MESSAGE": "連絡先が正常に削除されました。",
@@ -555,7 +560,8 @@
"SUBTITLE": "以下のボタンをクリックして新しい連絡先を追加してください。",
"BUTTON_LABEL": "連絡先を追加",
"SEARCH_EMPTY_STATE_TITLE": "検索に一致する連絡先はありません 🔍",
- "LIST_EMPTY_STATE_TITLE": "このビューには利用可能な連絡先がありません 📋"
+ "LIST_EMPTY_STATE_TITLE": "このビューには利用可能な連絡先がありません 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ja/conversation.json b/app/javascript/dashboard/i18n/locale/ja/conversation.json
index bc997a6d0..23d768def 100644
--- a/app/javascript/dashboard/i18n/locale/ja/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ja/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "解決する",
"REOPEN_ACTION": "再開する",
"OPEN_ACTION": "再開する",
+ "MORE_ACTIONS": "More actions",
"OPEN": "もっと見る",
"CLOSE": "閉じる",
"DETAILS": "詳細",
@@ -117,6 +118,11 @@
"FAILED": "優先度を変更できませんでした。もう一度お試しください。"
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "削除"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "保留としてマークする",
"RESOLVED": "解決済みとしてマークする",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "ラベルを割り当てる",
"AGENTS_LOADING": "エージェントを読み込む...",
"ASSIGN_TEAM": "チームを割り当てる",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "会話 ID {conversationId} が \"{agentName}\" に割り当てられました",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "ラベルが正常に割り当てられました",
"ASSIGN_LABEL_FAILED": "ラベル割り当てに失敗しました",
"CHANGE_TEAM": "会話のチームが変更されました",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "ファイルが {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB の添付ファイル制限を超えています",
"MESSAGE_ERROR": "このメッセージを送信できません。後でもう一度お試しください",
"SENT_BY": "送信者：",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "連絡先属性",
"PREVIOUS_CONVERSATION": "以前の会話",
"MACROS": "マクロ",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ja/general.json b/app/javascript/dashboard/i18n/locale/ja/general.json
index 533e00a4f..4f68ce750 100644
--- a/app/javascript/dashboard/i18n/locale/ja/general.json
+++ b/app/javascript/dashboard/i18n/locale/ja/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "検索",
"EMPTY_STATE": "結果が見つかりませんでした。"
- }
+ },
+ "CLOSE": "閉じる"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ja/generalSettings.json b/app/javascript/dashboard/i18n/locale/ja/generalSettings.json
index 5f3ce3a8e..c52280e39 100644
--- a/app/javascript/dashboard/i18n/locale/ja/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ja/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "アカウント名",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ja/integrations.json b/app/javascript/dashboard/i18n/locale/ja/integrations.json
index ca786140f..42694429a 100644
--- a/app/javascript/dashboard/i18n/locale/ja/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ja/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "課題のリンクが正常に解除されました",
"ERROR": "課題のリンク解除中にエラーが発生しました。もう一度お試しください"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "はい、削除します",
"CANCEL": "キャンセル"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "キャプテン",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "コパイロット",
+ "TRY_THESE_PROMPTS": "これらのプロンプトを試してください",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "メッセージを送信...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captainが考え中",
"YOU": "あなた",
"USE": "これを使用",
"RESET": "リセット",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "プランはいつでも変更またはキャンセルできます"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AIは有料プランのみで利用可能です。",
"UPGRADE_PROMPT": "アシスタント、Copilotなどにアクセスするには、プランをアップグレードしてください。",
"ASK_ADMIN": "管理者にアップグレードを依頼してください。"
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "アシスタント",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "新しいアシスタントを作成",
"DELETE": {
"TITLE": "アシスタントを削除してもよろしいですか？",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "説明",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ja/report.json b/app/javascript/dashboard/i18n/locale/ja/report.json
index d0eb75917..94c82e300 100644
--- a/app/javascript/dashboard/i18n/locale/ja/report.json
+++ b/app/javascript/dashboard/i18n/locale/ja/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "過去 1 年",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "グラフデータを読み込んでいます...",
"NO_ENOUGH_DATA": "レポートを生成するための十分なデータポイントを受信していません。後でもう一度お試しください。",
"DOWNLOAD_LABEL_REPORTS": "ラベルレポートをダウンロード",
@@ -559,6 +560,7 @@
"INBOX": "受信トレイ",
"AGENT": "担当者",
"TEAM": "チーム",
+ "LABEL": "ラベル",
"AVG_RESOLUTION_TIME": "解決までの平均時間",
"AVG_FIRST_RESPONSE_TIME": "初回応答の平均時間",
"AVG_REPLY_TIME": "お客様の平均待ち時間",
diff --git a/app/javascript/dashboard/i18n/locale/ja/search.json b/app/javascript/dashboard/i18n/locale/ja/search.json
index 15c0d757a..6d9e388d6 100644
--- a/app/javascript/dashboard/i18n/locale/ja/search.json
+++ b/app/javascript/dashboard/i18n/locale/ja/search.json
@@ -4,12 +4,14 @@
"ALL": "すべて",
"CONTACTS": "連絡先",
"CONVERSATIONS": "会話データ",
- "MESSAGES": "メッセージ"
+ "MESSAGES": "メッセージ",
+ "ARTICLES": "記事"
},
"SECTION": {
"CONTACTS": "連絡先",
"CONVERSATIONS": "会話データ",
- "MESSAGES": "メッセージ"
+ "MESSAGES": "メッセージ",
+ "ARTICLES": "記事"
},
"VIEW_MORE": "さらに表示",
"LOAD_MORE": "さらに読み込む",
diff --git a/app/javascript/dashboard/i18n/locale/ja/settings.json b/app/javascript/dashboard/i18n/locale/ja/settings.json
index 9997883e5..37affa889 100644
--- a/app/javascript/dashboard/i18n/locale/ja/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ja/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "アクセストークン",
"NOTE": "このトークンは、API連携を構築する場合に利用します。",
- "COPY": "コピー"
+ "COPY": "コピー",
+ "RESET": "リセット",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "オーディオアラート",
@@ -185,7 +190,8 @@
"OFFLINE": "オフライン"
},
"SET_AVAILABILITY_SUCCESS": "利用可能ステータスが正常に設定されました",
- "SET_AVAILABILITY_ERROR": "利用可能ステータスを設定できませんでした。もう一度お試しください"
+ "SET_AVAILABILITY_ERROR": "利用可能ステータスを設定できませんでした。もう一度お試しください",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "あなたのメールアドレス",
@@ -280,6 +286,7 @@
"REPORTS": "レポート",
"SETTINGS": "設定",
"CONTACTS": "連絡先",
+ "ACTIVE": "有効",
"CAPTAIN": "キャプテン",
"CAPTAIN_ASSISTANTS": "アシスタント",
"CAPTAIN_DOCUMENTS": "ドキュメント",
diff --git a/app/javascript/dashboard/i18n/locale/ka/agentBots.json b/app/javascript/dashboard/i18n/locale/ka/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/ka/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ka/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ka/auditLogs.json b/app/javascript/dashboard/i18n/locale/ka/auditLogs.json
index 35c054fa2..df236f5b5 100644
--- a/app/javascript/dashboard/i18n/locale/ka/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ka/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ka/contact.json b/app/javascript/dashboard/i18n/locale/ka/contact.json
index d0f38e59b..b4bb1c13a 100644
--- a/app/javascript/dashboard/i18n/locale/ka/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ka/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ka/conversation.json b/app/javascript/dashboard/i18n/locale/ka/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/ka/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ka/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ka/general.json b/app/javascript/dashboard/i18n/locale/ka/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/ka/general.json
+++ b/app/javascript/dashboard/i18n/locale/ka/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ka/generalSettings.json b/app/javascript/dashboard/i18n/locale/ka/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/ka/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ka/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ka/integrations.json b/app/javascript/dashboard/i18n/locale/ka/integrations.json
index e57ecb7cd..4eb1343cb 100644
--- a/app/javascript/dashboard/i18n/locale/ka/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ka/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ka/report.json b/app/javascript/dashboard/i18n/locale/ka/report.json
index e176d9147..18f1ed14b 100644
--- a/app/javascript/dashboard/i18n/locale/ka/report.json
+++ b/app/javascript/dashboard/i18n/locale/ka/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ka/search.json b/app/javascript/dashboard/i18n/locale/ka/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/ka/search.json
+++ b/app/javascript/dashboard/i18n/locale/ka/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ka/settings.json b/app/javascript/dashboard/i18n/locale/ka/settings.json
index 4be80dba1..6a9cbf229 100644
--- a/app/javascript/dashboard/i18n/locale/ka/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ka/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ko/agentBots.json b/app/javascript/dashboard/i18n/locale/ko/agentBots.json
index b26cca42f..86664d128 100644
--- a/app/javascript/dashboard/i18n/locale/ko/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ko/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "엑세스 토큰",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ko/auditLogs.json b/app/javascript/dashboard/i18n/locale/ko/auditLogs.json
index fe96abe81..9bfdb6d6e 100644
--- a/app/javascript/dashboard/i18n/locale/ko/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ko/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ko/contact.json b/app/javascript/dashboard/i18n/locale/ko/contact.json
index bae30c5e7..faaa14ccc 100644
--- a/app/javascript/dashboard/i18n/locale/ko/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ko/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "연락처",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "메시지",
"SEND_MESSAGE": "메시지 보내기",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "연락처 지우기",
"DELETE_DIALOG": {
"TITLE": "삭제 확인",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "예, 삭제합니다",
"API": {
"SUCCESS_MESSAGE": "연락처가 성공적으로 삭제되었습니다",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "검색과 일치하는 연락처 없음 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ko/conversation.json b/app/javascript/dashboard/i18n/locale/ko/conversation.json
index d71b6185e..e346d0ae8 100644
--- a/app/javascript/dashboard/i18n/locale/ko/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ko/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "해결함",
"REOPEN_ACTION": "다시 열기",
"OPEN_ACTION": "열기",
+ "MORE_ACTIONS": "More actions",
"OPEN": "더보기",
"CLOSE": "닫기",
"DETAILS": "자세히",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "삭제"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "대화 담당자가 변경됨",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "보낸 사람:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "이전 대화",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ko/general.json b/app/javascript/dashboard/i18n/locale/ko/general.json
index 58927922a..8913d9dbf 100644
--- a/app/javascript/dashboard/i18n/locale/ko/general.json
+++ b/app/javascript/dashboard/i18n/locale/ko/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "검색",
"EMPTY_STATE": "검색 결과가 없습니다"
- }
+ },
+ "CLOSE": "닫기"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ko/generalSettings.json b/app/javascript/dashboard/i18n/locale/ko/generalSettings.json
index f5a58fbe1..2bb6ea2fb 100644
--- a/app/javascript/dashboard/i18n/locale/ko/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ko/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "계정 이름",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ko/integrations.json b/app/javascript/dashboard/i18n/locale/ko/integrations.json
index 9d08df7df..e0b1209ca 100644
--- a/app/javascript/dashboard/i18n/locale/ko/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ko/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "취소"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "메시지 보내기...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "나",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "내용",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ko/report.json b/app/javascript/dashboard/i18n/locale/ko/report.json
index 35458615a..eef965113 100644
--- a/app/javascript/dashboard/i18n/locale/ko/report.json
+++ b/app/javascript/dashboard/i18n/locale/ko/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "차트 데이터 불러오는 중...",
"NO_ENOUGH_DATA": "보고서를 생성할 수 있는 데이터 포인트가 부족합니다. 나중에 다시 시도하십시오.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "받은 메시지함",
"AGENT": "에이전트",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ko/search.json b/app/javascript/dashboard/i18n/locale/ko/search.json
index 5e1785215..c88467065 100644
--- a/app/javascript/dashboard/i18n/locale/ko/search.json
+++ b/app/javascript/dashboard/i18n/locale/ko/search.json
@@ -4,12 +4,14 @@
"ALL": "모두",
"CONTACTS": "연락처",
"CONVERSATIONS": "대화",
- "MESSAGES": "메시지"
+ "MESSAGES": "메시지",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "연락처",
"CONVERSATIONS": "대화",
- "MESSAGES": "메시지"
+ "MESSAGES": "메시지",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ko/settings.json b/app/javascript/dashboard/i18n/locale/ko/settings.json
index 0c7a5bb43..e8a09b24d 100644
--- a/app/javascript/dashboard/i18n/locale/ko/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ko/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "엑세스 토큰",
"NOTE": "API 기반 통합을 구축하는 경우 이 토큰을 사용할 수 있음",
- "COPY": "복사"
+ "COPY": "복사",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "오프라인"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "이메일 주소",
@@ -280,6 +286,7 @@
"REPORTS": "보고서",
"SETTINGS": "설정",
"CONTACTS": "연락처",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/lt/agentBots.json b/app/javascript/dashboard/i18n/locale/lt/agentBots.json
index 785e5c6c3..46731005a 100644
--- a/app/javascript/dashboard/i18n/locale/lt/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/lt/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Nepavyko atnaujinti boto. Bandykite dar kartą vėliau."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Prieeigos raktas",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/lt/auditLogs.json b/app/javascript/dashboard/i18n/locale/lt/auditLogs.json
index afa824504..c0c75f156 100644
--- a/app/javascript/dashboard/i18n/locale/lt/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/lt/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/lt/contact.json b/app/javascript/dashboard/i18n/locale/lt/contact.json
index de2720a18..305f66b23 100644
--- a/app/javascript/dashboard/i18n/locale/lt/contact.json
+++ b/app/javascript/dashboard/i18n/locale/lt/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontaktai",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Žinutė",
"SEND_MESSAGE": "Išsiųsti pranešimą",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Trinti kontaktą",
"DELETE_DIALOG": {
"TITLE": "Patvirtinti Ištrynimą",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Taip, Ištrinti",
"API": {
"SUCCESS_MESSAGE": "Agentas ištrintas sėkmingai",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Nė vienas kontaktas neatitinka jūsų paieškos 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/lt/conversation.json b/app/javascript/dashboard/i18n/locale/lt/conversation.json
index 73bc4f55a..49dcba6ca 100644
--- a/app/javascript/dashboard/i18n/locale/lt/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/lt/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Išspręsti",
"REOPEN_ACTION": "Atidarykite iš naujo",
"OPEN_ACTION": "Atidaryti",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Daugiau",
"CLOSE": "Uždaryti",
"DETAILS": "smulkesnė informacija",
@@ -117,6 +118,11 @@
"FAILED": "Nepavyko pakeisti prioriteto. Prašau, pabandykite dar kartą."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Ištrinti"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Pažymėti kaip laukiantį",
"RESOLVED": "Pažymėti kaip išspręstą",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Priskirti etiketę",
"AGENTS_LOADING": "Agentai užkraunami...",
"ASSIGN_TEAM": "Priskirti komandą",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Pokalbis id {conversationId} priskirtas \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etiketė sėkmingai priskirta",
"ASSIGN_LABEL_FAILED": "Etiketės priskirti nepavyko",
"CHANGE_TEAM": "Pasikeitė pokalbių komanda",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Failas viršija {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB priedo apribojimą",
"MESSAGE_ERROR": "Nepavyko išsiųsti šio pranešimo, bandykite dar kartą vėliau",
"SENT_BY": "Siuntėjas:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Kontakto Požymiai",
"PREVIOUS_CONVERSATION": "Ankstesni pokalbiai",
"MACROS": "Makrokomandos",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/lt/general.json b/app/javascript/dashboard/i18n/locale/lt/general.json
index ded0ebaef..ecbf9cda9 100644
--- a/app/javascript/dashboard/i18n/locale/lt/general.json
+++ b/app/javascript/dashboard/i18n/locale/lt/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Ieškoti",
"EMPTY_STATE": "Nieko nerasta"
- }
+ },
+ "CLOSE": "Uždaryti"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/lt/generalSettings.json b/app/javascript/dashboard/i18n/locale/lt/generalSettings.json
index 21729fe24..bd62ea64e 100644
--- a/app/javascript/dashboard/i18n/locale/lt/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/lt/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Paskyros vardas",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/lt/integrations.json b/app/javascript/dashboard/i18n/locale/lt/integrations.json
index 7584aad45..00e13c468 100644
--- a/app/javascript/dashboard/i18n/locale/lt/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/lt/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Taip, Trinti",
"CANCEL": "Atšaukti"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Išsiųsti pranešimą...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Jūs",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Aprašymas",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/lt/report.json b/app/javascript/dashboard/i18n/locale/lt/report.json
index f26419eed..37c0be59d 100644
--- a/app/javascript/dashboard/i18n/locale/lt/report.json
+++ b/app/javascript/dashboard/i18n/locale/lt/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Etikečių Apžvalga",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Įkeliami diagramos duomenys...",
"NO_ENOUGH_DATA": "Negavome pakankamai duomenų, kad galėtume sugeneruoti ataskaitą. Bandykite dar kartą vėliau.",
"DOWNLOAD_LABEL_REPORTS": "Parsisiųsti etiketės ataskaitas",
@@ -559,6 +560,7 @@
"INBOX": "Gautų laiškų aplankas",
"AGENT": "Agentas",
"TEAM": "Komanda",
+ "LABEL": "Etiketė",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/lt/search.json b/app/javascript/dashboard/i18n/locale/lt/search.json
index 4e2c4f78a..79f249960 100644
--- a/app/javascript/dashboard/i18n/locale/lt/search.json
+++ b/app/javascript/dashboard/i18n/locale/lt/search.json
@@ -4,12 +4,14 @@
"ALL": "Visi",
"CONTACTS": "Kontaktai",
"CONVERSATIONS": "Pokalbiai",
- "MESSAGES": "Pranešimai"
+ "MESSAGES": "Pranešimai",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontaktai",
"CONVERSATIONS": "Pokalbiai",
- "MESSAGES": "Pranešimai"
+ "MESSAGES": "Pranešimai",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/lt/settings.json b/app/javascript/dashboard/i18n/locale/lt/settings.json
index c7a0bb4be..5b6e3ace2 100644
--- a/app/javascript/dashboard/i18n/locale/lt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/lt/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Prieeigos raktas",
"NOTE": "Šis prieigos raktas gali būti naudojamas, jei kuriate API pagrįstą integraciją",
- "COPY": "Kopijuoti"
+ "COPY": "Kopijuoti",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Atsijungęs"
},
"SET_AVAILABILITY_SUCCESS": "Pasiekiamumas nustatytas sėkmingai",
- "SET_AVAILABILITY_ERROR": "Nepavyko nustatyti pasiekiamumo, bandykite dar kartą"
+ "SET_AVAILABILITY_ERROR": "Nepavyko nustatyti pasiekiamumo, bandykite dar kartą",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Jūsų el. pašto adresas",
@@ -280,6 +286,7 @@
"REPORTS": "Ataskaitos",
"SETTINGS": "Nustatymai",
"CONTACTS": "Kontaktai",
+ "ACTIVE": "Aktyvus",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/lv/agentBots.json b/app/javascript/dashboard/i18n/locale/lv/agentBots.json
index 797f3a5bf..bc51df4f1 100644
--- a/app/javascript/dashboard/i18n/locale/lv/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/lv/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Nevarēja atjaunināt robotu. Lūdzu mēģiniet vēlreiz."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Piekļuves Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/lv/auditLogs.json b/app/javascript/dashboard/i18n/locale/lv/auditLogs.json
index 8f5fcef6c..180eb969f 100644
--- a/app/javascript/dashboard/i18n/locale/lv/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/lv/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} atjaunināja konta konfigurāciju (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/lv/contact.json b/app/javascript/dashboard/i18n/locale/lv/contact.json
index 6862ac186..3697015a0 100644
--- a/app/javascript/dashboard/i18n/locale/lv/contact.json
+++ b/app/javascript/dashboard/i18n/locale/lv/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontaktpersonas",
"SEARCH_TITLE": "Meklēt kontaktpersonas",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Meklēt...",
"MESSAGE_BUTTON": "Ziņojums",
"SEND_MESSAGE": "Sūtīt ziņojumu",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Pievienot Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Dzēst kontaktpersonu",
"DELETE_DIALOG": {
"TITLE": "Apstiprināt Dzēšanu",
- "DESCRIPTION": "Vai tiešām vēlaties dzēst šo {contactName} kontaktpersonu?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Jā, Dzēst",
"API": {
"SUCCESS_MESSAGE": "Kontaktpersona ir veiksmīgi izdzēsta",
@@ -555,7 +560,8 @@
"SUBTITLE": "Sāciet pievienot jaunas kontaktpersonas, noklikšķinot uz tālāk esošās pogas",
"BUTTON_LABEL": "Pievienot kontaktpersonu",
"SEARCH_EMPTY_STATE_TITLE": "Neviena kontaktpersona neatbilst jūsu meklēšanas vaicājumam 🔍",
- "LIST_EMPTY_STATE_TITLE": "Šajā skatā nav pieejama neviena kontaktpersona 📋"
+ "LIST_EMPTY_STATE_TITLE": "Šajā skatā nav pieejama neviena kontaktpersona 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/lv/conversation.json b/app/javascript/dashboard/i18n/locale/lv/conversation.json
index ca6e757b9..b69618141 100644
--- a/app/javascript/dashboard/i18n/locale/lv/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/lv/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Atrisināt",
"REOPEN_ACTION": "Atkārtoti atvērt",
"OPEN_ACTION": "Atvērt",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Papildu",
"CLOSE": "Aizvērt",
"DETAILS": "detalizēta informācija",
@@ -117,6 +118,11 @@
"FAILED": "Nevarēja nomainīt prioritāti. Lūdzu, mēģiniet vēlreiz."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Dzēst"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Atzīmēt kā neapstiprinātu",
"RESOLVED": "Atzīmēt kā atrisinātu",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Piešķirt etiķeti",
"AGENTS_LOADING": "Notiek aģentu ielāde...",
"ASSIGN_TEAM": "Piešķirt komandu",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Sarunas id {conversationId} piešķirts \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etiķete ir veiksmīgi piešķirta",
"ASSIGN_LABEL_FAILED": "Etiķetes piešķiršana neizdevās",
"CHANGE_TEAM": "Sarunu komanda mainīta",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Fails pārsniedz {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB pielikuma ierobežojumu",
"MESSAGE_ERROR": "Nevar nosūtīt šo ziņojumu. Lūdzu, vēlāk mēģiniet vēlreiz",
"SENT_BY": "Sūtīja:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Kontaktpersonas Īpašības",
"PREVIOUS_CONVERSATION": "Iepriekšējās Sarunas",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/lv/general.json b/app/javascript/dashboard/i18n/locale/lv/general.json
index ba2b8cf5a..bd432e7b6 100644
--- a/app/javascript/dashboard/i18n/locale/lv/general.json
+++ b/app/javascript/dashboard/i18n/locale/lv/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Meklēt",
"EMPTY_STATE": "Nav atrasts"
- }
+ },
+ "CLOSE": "Aizvērt"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/lv/generalSettings.json b/app/javascript/dashboard/i18n/locale/lv/generalSettings.json
index c2f433163..fd7067904 100644
--- a/app/javascript/dashboard/i18n/locale/lv/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/lv/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Konta nosaukums",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/lv/integrations.json b/app/javascript/dashboard/i18n/locale/lv/integrations.json
index 31e21313f..c230ded21 100644
--- a/app/javascript/dashboard/i18n/locale/lv/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/lv/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Problēma ir veiksmīgi atsaistīta",
"ERROR": "Atsaistot jautājumu radās kļūda. Lūdzu, mēģiniet vēlreiz"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Vai tiešām vēlaties dzēst integrāciju?",
"MESSAGE": "Vai tiešām vēlaties dzēst integrāciju?",
"CONFIRM": "Jā, dzēst",
"CANCEL": "Atcelt"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Kapteinis",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Kopilots",
+ "TRY_THESE_PROMPTS": "Pamēģiniet",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Sūtīt ziņojumu...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Kapteinis domā",
"YOU": "Jūs",
"USE": "Izmantot šo",
"RESET": "Atiestatīt",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Izvēlēties Asistentu",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Jūs varat jebkurā laikā mainīt vai atcelt savu versiju"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI funkcija ir pieejama tikai maksas abonementā.",
"UPGRADE_PROMPT": "Modernizējiet savu abonementu, lai iegūtu piekļuvi viruālajiem asistentiem un copilot.",
"ASK_ADMIN": "Lai pārietu uz maksas versiju, lūdzu sazinieties ar savu administratoru."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Asistenti",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Izveidot jaunu asistentu",
"DELETE": {
"TITLE": "Vai tiešām vēlaties izdzēst asistentu?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Apraksts",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/lv/report.json b/app/javascript/dashboard/i18n/locale/lv/report.json
index d6fa9c9cb..4f98e7974 100644
--- a/app/javascript/dashboard/i18n/locale/lv/report.json
+++ b/app/javascript/dashboard/i18n/locale/lv/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Etiķešu Pārskats",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Notiek diagrammas datu ielāde...",
"NO_ENOUGH_DATA": "Mēs neesam saņēmuši pietiekami daudz datu punktu, lai izveidotu pārskatu. Lūdzu, vēlāk mēģiniet vēlreiz.",
"DOWNLOAD_LABEL_REPORTS": "Lejupielādēt etiķešu pārskatus",
@@ -559,6 +560,7 @@
"INBOX": "Iesūtne",
"AGENT": "Aģents",
"TEAM": "Komanda",
+ "LABEL": "Etiķete",
"AVG_RESOLUTION_TIME": "Vid. Atrisināšanas Laiks",
"AVG_FIRST_RESPONSE_TIME": "Vid. Pirmās Atbildes Laiks",
"AVG_REPLY_TIME": "Vid. Klientu Gaidīšanas Laiks",
diff --git a/app/javascript/dashboard/i18n/locale/lv/search.json b/app/javascript/dashboard/i18n/locale/lv/search.json
index f53b611bb..0aecb6b4e 100644
--- a/app/javascript/dashboard/i18n/locale/lv/search.json
+++ b/app/javascript/dashboard/i18n/locale/lv/search.json
@@ -4,12 +4,14 @@
"ALL": "Visi",
"CONTACTS": "Kontaktpersonas",
"CONVERSATIONS": "Sarunas",
- "MESSAGES": "Ziņojumi"
+ "MESSAGES": "Ziņojumi",
+ "ARTICLES": "Raksti"
},
"SECTION": {
"CONTACTS": "Kontaktpersonas",
"CONVERSATIONS": "Sarunas",
- "MESSAGES": "Ziņojumi"
+ "MESSAGES": "Ziņojumi",
+ "ARTICLES": "Raksti"
},
"VIEW_MORE": "Skatīt vairāk",
"LOAD_MORE": "Ielādēt vairāk",
diff --git a/app/javascript/dashboard/i18n/locale/lv/settings.json b/app/javascript/dashboard/i18n/locale/lv/settings.json
index 61ed0a48c..64fd68e70 100644
--- a/app/javascript/dashboard/i18n/locale/lv/settings.json
+++ b/app/javascript/dashboard/i18n/locale/lv/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Piekļuves Token",
"NOTE": "Šo token var izmantot, ja veidojat uz API balstītu integrāciju",
- "COPY": "Kopēt"
+ "COPY": "Kopēt",
+ "RESET": "Atiestatīt",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Brīdinājumi",
@@ -185,7 +190,8 @@
"OFFLINE": "Bezsaistē"
},
"SET_AVAILABILITY_SUCCESS": "Pieejamība ir veiksmīgi iestatīta",
- "SET_AVAILABILITY_ERROR": "Nevarēja iestatīt pieejamību. Lūdzu, mēģiniet vēlreiz"
+ "SET_AVAILABILITY_ERROR": "Nevarēja iestatīt pieejamību. Lūdzu, mēģiniet vēlreiz",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Jūsu e-pasta adrese",
@@ -280,6 +286,7 @@
"REPORTS": "Pārskati",
"SETTINGS": "Iestatījumi",
"CONTACTS": "Kontaktpersonas",
+ "ACTIVE": "Aktīvs",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Asistenti",
"CAPTAIN_DOCUMENTS": "Dokumenti",
diff --git a/app/javascript/dashboard/i18n/locale/ml/agentBots.json b/app/javascript/dashboard/i18n/locale/ml/agentBots.json
index ebed0c867..0bbe3b7f0 100644
--- a/app/javascript/dashboard/i18n/locale/ml/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ml/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "ആക്സസ് ടോക്കൺ",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ml/auditLogs.json b/app/javascript/dashboard/i18n/locale/ml/auditLogs.json
index 0f86e31da..f9150aa51 100644
--- a/app/javascript/dashboard/i18n/locale/ml/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ml/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ml/contact.json b/app/javascript/dashboard/i18n/locale/ml/contact.json
index b9d2a5a69..0fcc576f1 100644
--- a/app/javascript/dashboard/i18n/locale/ml/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ml/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "കോൺടാക്റ്റുകൾ",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "സന്ദേശം",
"SEND_MESSAGE": "സന്ദേശം അയയ്ക്കുക",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "കോൺടാക്റ്റ് ഇല്ലാതാക്കുക",
"DELETE_DIALOG": {
"TITLE": "ഇല്ലാതാക്കൽ സ്ഥിരീകരിക്കുക",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "അതെ, ഇല്ലാതാക്കുക",
"API": {
"SUCCESS_MESSAGE": "കോൺടാക്റ്റ് വിജയകരമായി ഇല്ലാതാക്കിയിരിക്കുന്നു",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "കോൺടാക്റ്റുകളൊന്നും നിങ്ങളുടെ തിരയലുമായി പൊരുത്തപ്പെടുന്നില്ല",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ml/conversation.json b/app/javascript/dashboard/i18n/locale/ml/conversation.json
index 5577e9b30..0ea878528 100644
--- a/app/javascript/dashboard/i18n/locale/ml/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ml/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "പരിഹരിക്കുക",
"REOPEN_ACTION": "വീണ്ടും തുറക്കുക",
"OPEN_ACTION": "സജീവം",
+ "MORE_ACTIONS": "More actions",
"OPEN": "കൂടുതൽ",
"CLOSE": "അടയ്ക്കുക",
"DETAILS": "വിശദാംശങ്ങൾ",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "ഇല്ലാതാക്കുക"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "അയച്ചത്:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "മുമ്പത്തെ സംഭാഷണങ്ങൾ",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ml/general.json b/app/javascript/dashboard/i18n/locale/ml/general.json
index 158181ca4..6b050ccb0 100644
--- a/app/javascript/dashboard/i18n/locale/ml/general.json
+++ b/app/javascript/dashboard/i18n/locale/ml/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "തിരയുക",
"EMPTY_STATE": "ഒരു ഫലവും കണ്ടെത്താനായില്ല"
- }
+ },
+ "CLOSE": "അടയ്ക്കുക"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ml/generalSettings.json b/app/javascript/dashboard/i18n/locale/ml/generalSettings.json
index e2769cbf0..52cf08c2c 100644
--- a/app/javascript/dashboard/i18n/locale/ml/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ml/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "അക്കൗണ്ടിന്റെ പേര്",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ml/integrations.json b/app/javascript/dashboard/i18n/locale/ml/integrations.json
index 8be42ade5..f048ff9c6 100644
--- a/app/javascript/dashboard/i18n/locale/ml/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ml/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "റദ്ദാക്കുക"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "സന്ദേശം അയയ്ക്കുക...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "വിവരണം",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ml/report.json b/app/javascript/dashboard/i18n/locale/ml/report.json
index 738dae73a..e6d2339ab 100644
--- a/app/javascript/dashboard/i18n/locale/ml/report.json
+++ b/app/javascript/dashboard/i18n/locale/ml/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "ലേബലുകൾ അവലോകനം",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "ചാർട്ട് ഡാറ്റ ലോഡു ചെയ്യുകയാണ്...",
"NO_ENOUGH_DATA": "റിപ്പോർട്ട് സൃഷ്ടിക്കുന്നതിന് ആവശ്യമായ ഡാറ്റ ഞങ്ങൾക്ക് ലഭിച്ചിട്ടില്ല, ദയവായി പിന്നീട് വീണ്ടും ശ്രമിക്കുക.",
"DOWNLOAD_LABEL_REPORTS": "ലേബൽ റിപ്പോർട്ടുകൾ ഡൗൺലോഡ് ചെയ്യുക",
@@ -559,6 +560,7 @@
"INBOX": "ഇൻബോക്സ്",
"AGENT": "ഏജന്റ്",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ml/search.json b/app/javascript/dashboard/i18n/locale/ml/search.json
index 664cd46f3..5c6c2804f 100644
--- a/app/javascript/dashboard/i18n/locale/ml/search.json
+++ b/app/javascript/dashboard/i18n/locale/ml/search.json
@@ -4,12 +4,14 @@
"ALL": "എല്ലാം",
"CONTACTS": "കോൺടാക്റ്റുകൾ",
"CONVERSATIONS": "സംഭാഷണങ്ങൾ",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "കോൺടാക്റ്റുകൾ",
"CONVERSATIONS": "സംഭാഷണങ്ങൾ",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ml/settings.json b/app/javascript/dashboard/i18n/locale/ml/settings.json
index 59b472ba3..5313410ce 100644
--- a/app/javascript/dashboard/i18n/locale/ml/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ml/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "ആക്സസ് ടോക്കൺ",
"NOTE": "നിങ്ങൾ ഒരു എപിഐ അടിസ്ഥാനമാക്കിയുള്ള സംയോജനം നിർമ്മിക്കുകയാണെങ്കിൽ ഈ ടോക്കൺ ഉപയോഗിക്കാൻ കഴിയും",
- "COPY": "പകർത്തുക"
+ "COPY": "പകർത്തുക",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "ഓഫ്ലൈൻ"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "നിങ്ങളുടെ ഇമെയിൽ വിലാസം",
@@ -280,6 +286,7 @@
"REPORTS": "റിപ്പോർട്ടുകൾ",
"SETTINGS": "ക്രമീകരണങ്ങൾ",
"CONTACTS": "കോൺടാക്റ്റുകൾ",
+ "ACTIVE": "സജീവമാണ്",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ms/agentBots.json b/app/javascript/dashboard/i18n/locale/ms/agentBots.json
index a4e0b5cb5..5e0cd93d9 100644
--- a/app/javascript/dashboard/i18n/locale/ms/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ms/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ms/auditLogs.json b/app/javascript/dashboard/i18n/locale/ms/auditLogs.json
index becbcc6dc..23d80ed57 100644
--- a/app/javascript/dashboard/i18n/locale/ms/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ms/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ms/contact.json b/app/javascript/dashboard/i18n/locale/ms/contact.json
index d7c7af48c..6373a8987 100644
--- a/app/javascript/dashboard/i18n/locale/ms/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ms/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Pasti Padamkan",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Baik, Padamkan",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ms/conversation.json b/app/javascript/dashboard/i18n/locale/ms/conversation.json
index 62eeb3a3f..f85962a18 100644
--- a/app/javascript/dashboard/i18n/locale/ms/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ms/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Padamkan"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ms/general.json b/app/javascript/dashboard/i18n/locale/ms/general.json
index 99f9b07d9..1ebfcd2bc 100644
--- a/app/javascript/dashboard/i18n/locale/ms/general.json
+++ b/app/javascript/dashboard/i18n/locale/ms/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "Tiada dijumpa"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ms/generalSettings.json b/app/javascript/dashboard/i18n/locale/ms/generalSettings.json
index 6a36c3ee5..c9f4fb9cd 100644
--- a/app/javascript/dashboard/i18n/locale/ms/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ms/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ms/integrations.json b/app/javascript/dashboard/i18n/locale/ms/integrations.json
index 09770398e..316e84f1d 100644
--- a/app/javascript/dashboard/i18n/locale/ms/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ms/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Batalkan"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ms/report.json b/app/javascript/dashboard/i18n/locale/ms/report.json
index 095587745..0b463ac6c 100644
--- a/app/javascript/dashboard/i18n/locale/ms/report.json
+++ b/app/javascript/dashboard/i18n/locale/ms/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Ejen",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ms/search.json b/app/javascript/dashboard/i18n/locale/ms/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/ms/search.json
+++ b/app/javascript/dashboard/i18n/locale/ms/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ms/settings.json b/app/javascript/dashboard/i18n/locale/ms/settings.json
index 6d5685a28..b987a389f 100644
--- a/app/javascript/dashboard/i18n/locale/ms/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ms/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ne/agentBots.json b/app/javascript/dashboard/i18n/locale/ne/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/ne/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ne/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ne/auditLogs.json b/app/javascript/dashboard/i18n/locale/ne/auditLogs.json
index 35c054fa2..df236f5b5 100644
--- a/app/javascript/dashboard/i18n/locale/ne/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ne/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ne/contact.json b/app/javascript/dashboard/i18n/locale/ne/contact.json
index a79c3c3c6..ecf2e17ac 100644
--- a/app/javascript/dashboard/i18n/locale/ne/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ne/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ne/conversation.json b/app/javascript/dashboard/i18n/locale/ne/conversation.json
index 24924691b..94f9f6e6a 100644
--- a/app/javascript/dashboard/i18n/locale/ne/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ne/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "बन्दा गार्नुहोस्",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ne/general.json b/app/javascript/dashboard/i18n/locale/ne/general.json
index 78e97db90..0c32a56e1 100644
--- a/app/javascript/dashboard/i18n/locale/ne/general.json
+++ b/app/javascript/dashboard/i18n/locale/ne/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "बन्दा गार्नुहोस्"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ne/generalSettings.json b/app/javascript/dashboard/i18n/locale/ne/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/ne/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ne/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ne/integrations.json b/app/javascript/dashboard/i18n/locale/ne/integrations.json
index c18a22039..5779e973f 100644
--- a/app/javascript/dashboard/i18n/locale/ne/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ne/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ne/report.json b/app/javascript/dashboard/i18n/locale/ne/report.json
index e176d9147..18f1ed14b 100644
--- a/app/javascript/dashboard/i18n/locale/ne/report.json
+++ b/app/javascript/dashboard/i18n/locale/ne/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ne/search.json b/app/javascript/dashboard/i18n/locale/ne/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/ne/search.json
+++ b/app/javascript/dashboard/i18n/locale/ne/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ne/settings.json b/app/javascript/dashboard/i18n/locale/ne/settings.json
index ded91739c..cba2ddb5a 100644
--- a/app/javascript/dashboard/i18n/locale/ne/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ne/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/nl/agentBots.json b/app/javascript/dashboard/i18n/locale/nl/agentBots.json
index a8f7e6cef..e0eb22829 100644
--- a/app/javascript/dashboard/i18n/locale/nl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/nl/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Toegangs-token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
@@ -83,8 +90,8 @@
"VALID_URL": "Please enter a valid URL starting with http:// or https://"
},
"CANCEL": "Annuleren",
- "CREATE": "Create Bot",
- "UPDATE": "Update Bot"
+ "CREATE": "Bot Maken",
+ "UPDATE": "Bot updaten"
},
"WEBHOOK": {
"DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
diff --git a/app/javascript/dashboard/i18n/locale/nl/auditLogs.json b/app/javascript/dashboard/i18n/locale/nl/auditLogs.json
index 34000522f..80cdacee5 100644
--- a/app/javascript/dashboard/i18n/locale/nl/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/nl/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/nl/contact.json b/app/javascript/dashboard/i18n/locale/nl/contact.json
index 9cf12b9cb..1939b63b5 100644
--- a/app/javascript/dashboard/i18n/locale/nl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/nl/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacten",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Bericht",
"SEND_MESSAGE": "Verstuur bericht",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Contactpersoon verwijderen",
"DELETE_DIALOG": {
"TITLE": "Verwijderen bevestigen",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ja, verwijderen",
"API": {
"SUCCESS_MESSAGE": "Contactpersoon werd succesvol verwijderd",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Er zijn geen contacten die overeenkomen met je zoekopdracht 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/nl/conversation.json b/app/javascript/dashboard/i18n/locale/nl/conversation.json
index 345262477..1c64164f1 100644
--- a/app/javascript/dashboard/i18n/locale/nl/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/nl/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Oplossen",
"REOPEN_ACTION": "Heropenen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Meer",
"CLOSE": "Sluiten",
"DETAILS": "Details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Verwijderen"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Markeren als in afwachting van",
"RESOLVED": "Markeer als opgelost",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Label toewijzen",
"AGENTS_LOADING": "Agents worden geladen...",
"ASSIGN_TEAM": "Team toewijzen",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Gesprek id {conversationId} toegewezen aan \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Verzonden door:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Vorige gesprekken",
"MACROS": "Macro's",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/nl/general.json b/app/javascript/dashboard/i18n/locale/nl/general.json
index 38184deee..fcd3683bf 100644
--- a/app/javascript/dashboard/i18n/locale/nl/general.json
+++ b/app/javascript/dashboard/i18n/locale/nl/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Zoeken",
"EMPTY_STATE": "Geen resultaten gevonden"
- }
+ },
+ "CLOSE": "Sluiten"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/nl/generalSettings.json b/app/javascript/dashboard/i18n/locale/nl/generalSettings.json
index 6c1c86cc0..f371d56d6 100644
--- a/app/javascript/dashboard/i18n/locale/nl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/nl/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Voorkeuren",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "accountnaam",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/nl/integrations.json b/app/javascript/dashboard/i18n/locale/nl/integrations.json
index 8b5acabef..94cc0034d 100644
--- a/app/javascript/dashboard/i18n/locale/nl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/nl/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Ja, verwijderen",
"CANCEL": "Annuleren"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Verstuur bericht...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Jij",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Beschrijving",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/nl/report.json b/app/javascript/dashboard/i18n/locale/nl/report.json
index ddb7807a9..d2c3e8504 100644
--- a/app/javascript/dashboard/i18n/locale/nl/report.json
+++ b/app/javascript/dashboard/i18n/locale/nl/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Kaartgegevens laden...",
"NO_ENOUGH_DATA": "We hebben niet genoeg datapunten ontvangen om een rapport te genereren, probeer het later opnieuw.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Postvak In",
"AGENT": "Medewerker",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/nl/search.json b/app/javascript/dashboard/i18n/locale/nl/search.json
index 150daf18c..52cc72e53 100644
--- a/app/javascript/dashboard/i18n/locale/nl/search.json
+++ b/app/javascript/dashboard/i18n/locale/nl/search.json
@@ -4,12 +4,14 @@
"ALL": "Allemaal",
"CONTACTS": "Contacten",
"CONVERSATIONS": "Gesprekken",
- "MESSAGES": "Berichten"
+ "MESSAGES": "Berichten",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacten",
"CONVERSATIONS": "Gesprekken",
- "MESSAGES": "Berichten"
+ "MESSAGES": "Berichten",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/nl/settings.json b/app/javascript/dashboard/i18n/locale/nl/settings.json
index 2e9f2283c..419c7ef64 100644
--- a/app/javascript/dashboard/i18n/locale/nl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/nl/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Toegangs-token",
"NOTE": "Dit token kan worden gebruikt als u een API gebaseerde integratie bouwt",
- "COPY": "Kopiëren"
+ "COPY": "Kopiëren",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Uw e-mailadres",
@@ -280,6 +286,7 @@
"REPORTS": "Rapporten",
"SETTINGS": "Instellingen",
"CONTACTS": "Contacten",
+ "ACTIVE": "Actief",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/no/agentBots.json b/app/javascript/dashboard/i18n/locale/no/agentBots.json
index 6364d3852..188098606 100644
--- a/app/javascript/dashboard/i18n/locale/no/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/no/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Tilgangstoken",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/no/auditLogs.json b/app/javascript/dashboard/i18n/locale/no/auditLogs.json
index 86835d088..f47736a57 100644
--- a/app/javascript/dashboard/i18n/locale/no/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/no/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/no/contact.json b/app/javascript/dashboard/i18n/locale/no/contact.json
index b82c07db5..fccb77206 100644
--- a/app/javascript/dashboard/i18n/locale/no/contact.json
+++ b/app/javascript/dashboard/i18n/locale/no/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakter",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Melding",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Bekreft sletting",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ja, slett",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Ingen kontakter samsvarer med søket ditt 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/no/conversation.json b/app/javascript/dashboard/i18n/locale/no/conversation.json
index b5c3f6976..c83a5833b 100644
--- a/app/javascript/dashboard/i18n/locale/no/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/no/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Løs",
"REOPEN_ACTION": "Gjenåpne",
"OPEN_ACTION": "Åpne",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Mer",
"CLOSE": "Lukk",
"DETAILS": "detaljer",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Slett"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sendt av:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Tidligere samtaler",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/no/general.json b/app/javascript/dashboard/i18n/locale/no/general.json
index b7140855a..fb289a8d6 100644
--- a/app/javascript/dashboard/i18n/locale/no/general.json
+++ b/app/javascript/dashboard/i18n/locale/no/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Søk",
"EMPTY_STATE": "Ingen resultater funnet"
- }
+ },
+ "CLOSE": "Lukk"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/no/generalSettings.json b/app/javascript/dashboard/i18n/locale/no/generalSettings.json
index 8cb2dc0b8..d68075947 100644
--- a/app/javascript/dashboard/i18n/locale/no/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/no/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Kontonavn",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/no/integrations.json b/app/javascript/dashboard/i18n/locale/no/integrations.json
index 37730dee2..6d22be801 100644
--- a/app/javascript/dashboard/i18n/locale/no/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/no/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Ja, slett",
"CANCEL": "Avbryt"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Du",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Beskrivelse",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/no/report.json b/app/javascript/dashboard/i18n/locale/no/report.json
index 4ebf3c85e..106f434bc 100644
--- a/app/javascript/dashboard/i18n/locale/no/report.json
+++ b/app/javascript/dashboard/i18n/locale/no/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Laster inn diagramdata...",
"NO_ENOUGH_DATA": "Vi har ikke mottatt nok data for å generere rapporten, vennligst prøv igjen senere.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Innboks",
"AGENT": "Agent",
"TEAM": "Gruppe",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/no/search.json b/app/javascript/dashboard/i18n/locale/no/search.json
index 0f632dda4..3078c3af6 100644
--- a/app/javascript/dashboard/i18n/locale/no/search.json
+++ b/app/javascript/dashboard/i18n/locale/no/search.json
@@ -4,12 +4,14 @@
"ALL": "Alle",
"CONTACTS": "Kontakter",
"CONVERSATIONS": "Samtaler",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakter",
"CONVERSATIONS": "Samtaler",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/no/settings.json b/app/javascript/dashboard/i18n/locale/no/settings.json
index df9d8c14f..0c823d7c1 100644
--- a/app/javascript/dashboard/i18n/locale/no/settings.json
+++ b/app/javascript/dashboard/i18n/locale/no/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Tilgangstoken",
"NOTE": "Dette tokenet kan brukes hvis du lager en API-basert integrasjon",
- "COPY": "Kopier"
+ "COPY": "Kopier",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Frakoblet"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Din e-postadresse",
@@ -280,6 +286,7 @@
"REPORTS": "Rapporter",
"SETTINGS": "Innstillinger",
"CONTACTS": "Kontakter",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/pl/agentBots.json b/app/javascript/dashboard/i18n/locale/pl/agentBots.json
index 21b7ae605..d861bdead 100644
--- a/app/javascript/dashboard/i18n/locale/pl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/pl/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Nie udało się zaktualizować bota. Proszę spróbować ponownie."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token dostępu",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/pl/auditLogs.json b/app/javascript/dashboard/i18n/locale/pl/auditLogs.json
index 7cfa77af4..48462730b 100644
--- a/app/javascript/dashboard/i18n/locale/pl/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/pl/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/pl/contact.json b/app/javascript/dashboard/i18n/locale/pl/contact.json
index 3fc424828..87f901eda 100644
--- a/app/javascript/dashboard/i18n/locale/pl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pl/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakty",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Wiadomość",
"SEND_MESSAGE": "Wyślij wiadomość",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Usuń kontakt",
"DELETE_DIALOG": {
"TITLE": "Potwierdź usunięcie",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Tak, usuń",
"API": {
"SUCCESS_MESSAGE": "Kontakt został pomyślnie usunięty",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Brak kontaktów pasujących do wyszukiwania 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/pl/conversation.json b/app/javascript/dashboard/i18n/locale/pl/conversation.json
index d8b751cef..4c3086088 100644
--- a/app/javascript/dashboard/i18n/locale/pl/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/pl/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Rozwiąż",
"REOPEN_ACTION": "Otwórz ponownie",
"OPEN_ACTION": "Otwórz",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Więcej",
"CLOSE": "Zamknij",
"DETAILS": "szczegóły",
@@ -117,6 +118,11 @@
"FAILED": "Nie można zmienić priorytetu. Spróbuj ponownie."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Usuń"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Oznacz jako oczekujące",
"RESOLVED": "Oznacz jako rozwiązane",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Przypisz etykietę",
"AGENTS_LOADING": "Ładowanie agentów...",
"ASSIGN_TEAM": "Przypisz zespół",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Konwersacja o identyfikatorze {conversationId} przypisana do \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etykieta przypisana pomyślnie",
"ASSIGN_LABEL_FAILED": "Nie udało się przypisać etykiety",
"CHANGE_TEAM": "Zmieniono przypisany zespół konwersacji",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Plik przekracza limit rozmiaru załącznika %{MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Nie można wysłać tej wiadomości, spróbuj ponownie później",
"SENT_BY": "Wysłane przez:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atrybuty kontaktu",
"PREVIOUS_CONVERSATION": "Poprzednie konwersacje",
"MACROS": "Makra",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/pl/general.json b/app/javascript/dashboard/i18n/locale/pl/general.json
index 3d1b76f47..736589732 100644
--- a/app/javascript/dashboard/i18n/locale/pl/general.json
+++ b/app/javascript/dashboard/i18n/locale/pl/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Szukaj",
"EMPTY_STATE": "Nie znaleziono rekordów"
- }
+ },
+ "CLOSE": "Zamknij"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/pl/generalSettings.json b/app/javascript/dashboard/i18n/locale/pl/generalSettings.json
index 32f7df3ce..50ae20b2e 100644
--- a/app/javascript/dashboard/i18n/locale/pl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pl/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferencje",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nazwa konta",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/pl/integrations.json b/app/javascript/dashboard/i18n/locale/pl/integrations.json
index 17a431edb..65752a63f 100644
--- a/app/javascript/dashboard/i18n/locale/pl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/pl/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Tak, usuń",
"CANCEL": "Anuluj"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Wyślij wiadomość...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Opis",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/pl/report.json b/app/javascript/dashboard/i18n/locale/pl/report.json
index f319cf5b6..d365d1221 100644
--- a/app/javascript/dashboard/i18n/locale/pl/report.json
+++ b/app/javascript/dashboard/i18n/locale/pl/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Przegląd etykiet",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Ładowanie danych wykresów...",
"NO_ENOUGH_DATA": "Nie ma wystarczającej ilości danych do wygenerowania raportu. Spróbuj ponownie później.",
"DOWNLOAD_LABEL_REPORTS": "Pobierz raporty etykiety",
@@ -559,6 +560,7 @@
"INBOX": "Skrzynka odbiorcza",
"AGENT": "Agent",
"TEAM": "Zespół",
+ "LABEL": "Etykieta",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/pl/search.json b/app/javascript/dashboard/i18n/locale/pl/search.json
index 6d30a4c36..cae507868 100644
--- a/app/javascript/dashboard/i18n/locale/pl/search.json
+++ b/app/javascript/dashboard/i18n/locale/pl/search.json
@@ -4,12 +4,14 @@
"ALL": "Wszystkie",
"CONTACTS": "Kontakty",
"CONVERSATIONS": "Rozmowy",
- "MESSAGES": "Wiadomości"
+ "MESSAGES": "Wiadomości",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakty",
"CONVERSATIONS": "Rozmowy",
- "MESSAGES": "Wiadomości"
+ "MESSAGES": "Wiadomości",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/pl/settings.json b/app/javascript/dashboard/i18n/locale/pl/settings.json
index 310b6467e..f98ab629b 100644
--- a/app/javascript/dashboard/i18n/locale/pl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pl/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token dostępu",
"NOTE": "Ten token może być użyty, jeśli budujesz integrację opartą na API",
- "COPY": "Kopiuj"
+ "COPY": "Kopiuj",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Niedostępny"
},
"SET_AVAILABILITY_SUCCESS": "Dostępność została pomyślnie ustawiona",
- "SET_AVAILABILITY_ERROR": "Nie można ustawić dostępności, spróbuj ponownie"
+ "SET_AVAILABILITY_ERROR": "Nie można ustawić dostępności, spróbuj ponownie",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Twój adres e-mail",
@@ -280,6 +286,7 @@
"REPORTS": "Raporty",
"SETTINGS": "Ustawienia",
"CONTACTS": "Kontakty",
+ "ACTIVE": "Aktywne",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/pt/agentBots.json b/app/javascript/dashboard/i18n/locale/pt/agentBots.json
index 02353e533..84b15f403 100644
--- a/app/javascript/dashboard/i18n/locale/pt/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/pt/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Não foi possível atualizar o bot. Por favor, tente novamente."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token de acesso",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/pt/auditLogs.json b/app/javascript/dashboard/i18n/locale/pt/auditLogs.json
index e27895aaf..00914c17d 100644
--- a/app/javascript/dashboard/i18n/locale/pt/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/pt/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/pt/automation.json b/app/javascript/dashboard/i18n/locale/pt/automation.json
index 02061ec8e..eebc50044 100644
--- a/app/javascript/dashboard/i18n/locale/pt/automation.json
+++ b/app/javascript/dashboard/i18n/locale/pt/automation.json
@@ -144,7 +144,7 @@
"SNOOZE_CONVERSATION": "Adiar conversa",
"RESOLVE_CONVERSATION": "Resolver conversa",
"SEND_WEBHOOK_EVENT": "Send Webhook Event",
- "SEND_ATTACHMENT": "Send Attachment",
+ "SEND_ATTACHMENT": "Enviar anexo",
"SEND_MESSAGE": "Send a Message",
"CHANGE_PRIORITY": "Alterar prioridade",
"ADD_SLA": "Adicionar SLA"
diff --git a/app/javascript/dashboard/i18n/locale/pt/contact.json b/app/javascript/dashboard/i18n/locale/pt/contact.json
index c75407d28..365108766 100644
--- a/app/javascript/dashboard/i18n/locale/pt/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pt/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contactos",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Messagem",
"SEND_MESSAGE": "Enviar mensagem",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Excluir contacto",
"DELETE_DIALOG": {
"TITLE": "Confirmar exclusão",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Sim, excluir",
"API": {
"SUCCESS_MESSAGE": "Contacto excluído com sucesso",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Nenhum contacto corresponde à sua pesquisa 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/pt/conversation.json b/app/javascript/dashboard/i18n/locale/pt/conversation.json
index 997529fe4..d2eab7850 100644
--- a/app/javascript/dashboard/i18n/locale/pt/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/pt/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolver",
"REOPEN_ACTION": "Reabrir",
"OPEN_ACTION": "Abertas",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Mais",
"CLOSE": "Fechar",
"DETAILS": "Detalhes",
@@ -117,6 +118,11 @@
"FAILED": "Não foi possível alterar a prioridade, por favor, tente novamente."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Excluir"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Marcar como pendente",
"RESOLVED": "Marcar como resolvida",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Atribuir etiqueta",
"AGENTS_LOADING": "A carregar agentes...",
"ASSIGN_TEAM": "Atribuir equipa",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversa com ID {conversationId} atribuída a \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etiqueta atribuída com sucesso",
"ASSIGN_LABEL_FAILED": "Falha na atribuição de etiqueta",
"CHANGE_TEAM": "Equipa da conversa alterada",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "O ficheiro excede o tamanho limite para anexos de {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Não foi possível enviar esta mensagem, por favor, tente novamente mais tarde",
"SENT_BY": "Enviado por:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atributos do contacto",
"PREVIOUS_CONVERSATION": "Conversas anteriores",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/pt/general.json b/app/javascript/dashboard/i18n/locale/pt/general.json
index 4c5b9608b..79bbb56d8 100644
--- a/app/javascript/dashboard/i18n/locale/pt/general.json
+++ b/app/javascript/dashboard/i18n/locale/pt/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Procurar",
"EMPTY_STATE": "Nenhum resultado encontrado"
- }
+ },
+ "CLOSE": "Fechar"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/pt/generalSettings.json b/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
index f7a221921..25eaf917f 100644
--- a/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferências",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nome da conta",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/pt/integrations.json b/app/javascript/dashboard/i18n/locale/pt/integrations.json
index 7ac8b957d..60b69375f 100644
--- a/app/javascript/dashboard/i18n/locale/pt/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/pt/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Problema desvinculado com sucesso",
"ERROR": "Houve um erro ao desvincular o problema, por favor, tente novamente"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Sim, excluir",
"CANCEL": "Cancelar"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Enviar mensagem...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Você",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Pode alterar ou cancelar o plano a qualquer momento"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Por favor, entre em contato com o administrador para atualização."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Descrição",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/pt/macros.json b/app/javascript/dashboard/i18n/locale/pt/macros.json
index aed7a291f..ad427b303 100644
--- a/app/javascript/dashboard/i18n/locale/pt/macros.json
+++ b/app/javascript/dashboard/i18n/locale/pt/macros.json
@@ -94,7 +94,7 @@
"MUTE_CONVERSATION": "Silenciar Conversa",
"SNOOZE_CONVERSATION": "Adiar conversa",
"RESOLVE_CONVERSATION": "Resolver conversa",
- "SEND_ATTACHMENT": "Send Attachment",
+ "SEND_ATTACHMENT": "Enviar anexo",
"SEND_MESSAGE": "Send a Message",
"CHANGE_PRIORITY": "Alterar prioridade",
"ADD_PRIVATE_NOTE": "Add a Private Note",
diff --git a/app/javascript/dashboard/i18n/locale/pt/report.json b/app/javascript/dashboard/i18n/locale/pt/report.json
index adc370f9d..cdd25f66c 100644
--- a/app/javascript/dashboard/i18n/locale/pt/report.json
+++ b/app/javascript/dashboard/i18n/locale/pt/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Visão geral de etiquetas",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "A carregar dados...",
"NO_ENOUGH_DATA": "Não recebemos pontos de dados suficientes para gerar o relatório. Por favor, tente novamente mais tarde.",
"DOWNLOAD_LABEL_REPORTS": "Descarregar relatórios de etiquetas",
@@ -559,6 +560,7 @@
"INBOX": "Caixa de entrada",
"AGENT": "Agente",
"TEAM": "Equipa",
+ "LABEL": "Etiqueta",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/pt/search.json b/app/javascript/dashboard/i18n/locale/pt/search.json
index 8550c2b5e..26646a36a 100644
--- a/app/javascript/dashboard/i18n/locale/pt/search.json
+++ b/app/javascript/dashboard/i18n/locale/pt/search.json
@@ -4,12 +4,14 @@
"ALL": "TODOS",
"CONTACTS": "Contactos",
"CONVERSATIONS": "Conversas",
- "MESSAGES": "Mensagens"
+ "MESSAGES": "Mensagens",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contactos",
"CONVERSATIONS": "Conversas",
- "MESSAGES": "Mensagens"
+ "MESSAGES": "Mensagens",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/pt/settings.json b/app/javascript/dashboard/i18n/locale/pt/settings.json
index a6db3321e..b428b5558 100644
--- a/app/javascript/dashboard/i18n/locale/pt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token de acesso",
"NOTE": "Este token pode ser usado se você estiver construindo uma integração baseada em API",
- "COPY": "Copiar"
+ "COPY": "Copiar",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Ausente"
},
"SET_AVAILABILITY_SUCCESS": "Disponibilidade foi definida com sucesso",
- "SET_AVAILABILITY_ERROR": "Não foi possível definir a disponibilidade, por favor tente novamente"
+ "SET_AVAILABILITY_ERROR": "Não foi possível definir a disponibilidade, por favor tente novamente",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Seu endereço de e-mail",
@@ -280,6 +286,7 @@
"REPORTS": "relatórios",
"SETTINGS": "Configurações",
"CONTACTS": "Contactos",
+ "ACTIVE": "Ativa",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json b/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json
index 36da3d95d..6292cee86 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Não foi possível atualizar o robô. Por favor, tente novamente mais tarde."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token de acesso",
+ "DESCRIPTION": "Copie o token de acesso e salve-o de forma segura",
+ "COPY_SUCCESSFUL": "Token de acesso copiado para área de transferência",
+ "RESET_SUCCESS": "Token de acesso gerado novamente com sucesso",
+ "RESET_ERROR": "Não foi possível regerar o token de acesso. Por favor, tente novamente"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Avatar do robô"
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/auditLogs.json b/app/javascript/dashboard/i18n/locale/pt_BR/auditLogs.json
index fd21f7453..51996b6c7 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "O {agentName} atualizou a configuração da conta (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} excluiu a conversa #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/automation.json b/app/javascript/dashboard/i18n/locale/pt_BR/automation.json
index 5b3af42a7..2c0d51696 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/automation.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/automation.json
@@ -152,7 +152,7 @@
"ATTRIBUTES": {
"MESSAGE_TYPE": "Tipo da Mensagem",
"MESSAGE_CONTAINS": "A mensagem contém",
- "EMAIL": "e-mail",
+ "EMAIL": "E-mail",
"INBOX": "Caixa de Entrada",
"CONVERSATION_LANGUAGE": "Idioma da conversa",
"PHONE_NUMBER": "Número de Telefone",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/contact.json b/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
index 0a840b88a..0bbee4de3 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contatos",
"SEARCH_TITLE": "Pesquisar contatos",
+ "ACTIVE_TITLE": "Contatos ativos",
"SEARCH_PLACEHOLDER": "Pesquisar...",
"MESSAGE_BUTTON": "Enviar Mensagem",
"SEND_MESSAGE": "Enviar mensagem",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Adicionar Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "Esta ação é permanente e irreversível.",
+ "BUTTON": "Excluir agora"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Excluir contato",
"DELETE_DIALOG": {
"TITLE": "Confirmar exclusão",
- "DESCRIPTION": "Tem certeza de que deseja excluir este contato {contactName}?",
+ "DESCRIPTION": "Tem certeza de que deseja excluir este contato?",
"CONFIRM": "Sim, excluir",
"API": {
"SUCCESS_MESSAGE": "Contato excluído com sucesso",
@@ -555,7 +560,8 @@
"SUBTITLE": "Comece a adicionar novos contatos clicando no botão abaixo",
"BUTTON_LABEL": "Adicionar contato",
"SEARCH_EMPTY_STATE_TITLE": "Nenhum contato corresponde à sua pesquisa 🔍",
- "LIST_EMPTY_STATE_TITLE": "Não há contatos disponíveis nesta visualização 📋"
+ "LIST_EMPTY_STATE_TITLE": "Não há contatos disponíveis nesta visualização 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "Nenhum contato está ativo no momento 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json b/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
index 42e754522..c426a4cac 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolver",
"REOPEN_ACTION": "Reabrir",
"OPEN_ACTION": "Abrir",
+ "MORE_ACTIONS": "Mais ações",
"OPEN": "Mais",
"CLOSE": "Fechar",
"DETAILS": "detalhes",
@@ -117,6 +118,11 @@
"FAILED": "Não foi possível alterar a prioridade. Por favor, tente novamente."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Excluir conversa #{conversationId}",
+ "DESCRIPTION": "Tem certeza que deseja excluir esta conversa?",
+ "CONFIRM": "Excluir"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Deixar pendente",
"RESOLVED": "Marcar como resolvida",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Atribuir etiqueta",
"AGENTS_LOADING": "Carregando agentes...",
"ASSIGN_TEAM": "Atribuir time",
+ "DELETE": "Excluir conversa",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "ID da conversa {conversationId} atribuído para \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etiqueta atribuída com sucesso",
"ASSIGN_LABEL_FAILED": "Falha ao atribuir etiqueta",
"CHANGE_TEAM": "Status da conversa mudou",
+ "SUCCESS_DELETE_CONVERSATION": "Conversa excluída com sucesso",
+ "FAIL_DELETE_CONVERSATION": "Não foi possível excluir a conversa! Tente novamente",
"FILE_SIZE_LIMIT": "O arquivo excede os {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB do limite para anexos",
"MESSAGE_ERROR": "Não foi possível enviar esta mensagem, por favor, tente novamente mais tarde",
"SENT_BY": "Enviado por:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atributos do contato",
"PREVIOUS_CONVERSATION": "Conversas anteriores",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/general.json b/app/javascript/dashboard/i18n/locale/pt_BR/general.json
index 69b1703e9..098727d54 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/general.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Pesquisar",
"EMPTY_STATE": "Nenhum resultado encontrado"
- }
+ },
+ "CLOSE": "Fechar"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json b/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
index fab5ac4ca..6ea40a2ec 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Resolver conversas automaticamente",
- "NOTE": "Essa configuração permite resolver automaticamente a conversa após um determinado período. Defina o período e personalize a mensagem para o usuário abaixo."
+ "NOTE": "Essa configuração permitirá que você resolva automaticamente a conversa após um determinado período de inatividade.",
+ "DURATION": {
+ "LABEL": "Duração da inatividade",
+ "HELP": "Período de tempo de inatividade após o qual a conversa é resolvida automaticamente",
+ "PLACEHOLDER": "30",
+ "ERROR": "O tempo decorrido para resolução automática deve ser entre 10 minutos e 999 dias",
+ "API": {
+ "SUCCESS": "Configurações de resolução automática atualizadas com sucesso",
+ "ERROR": "Falha ao atualizar as configurações de resolução automática"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Mensagem personalizada de resolução automática",
+ "PLACEHOLDER": "A conversa foi marcada como resolvida pelo sistema por ter 15 dias de inatividade",
+ "HELP": "Mensagem enviada ao cliente após a resolução automática da conversa"
+ },
+ "PREFERENCES": "Preferências",
+ "LABEL": {
+ "LABEL": "Adicionar etiqueta após resolução automática",
+ "PLACEHOLDER": "Selecione a etiqueta"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Pular conversas aguardando a resposta do agente"
+ },
+ "UPDATE_BUTTON": "Salvar Alterações"
},
"NAME": {
"LABEL": "Nome da Conta",
@@ -72,11 +96,19 @@
"LABEL": "Excluir conversas não atendidas",
"HELP": "Se ativado, o sistema não resolverá conversas que estiverem aguardando a resposta de um atendente."
},
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcrever Mensagens de Áudio",
+ "NOTE": "Transcreve automaticamente mensagens de áudio nas conversas. Gera uma transcrição de texto sempre que uma mensagem de áudio é enviada ou recebida, e a exibe junto da mensagem.",
+ "API": {
+ "SUCCESS": "Configuração de transcrição de áudio atualizada com sucesso",
+ "ERROR": "Falha ao atualizar configuração de transcrição de áudio"
+ }
+ },
"AUTO_RESOLVE_DURATION": {
"LABEL": "Tempo de inatividade para resolução",
"HELP": "Tempo de inatividade após o qual a conversa deve ser encerrada automaticamente",
"PLACEHOLDER": "30",
- "ERROR": "O tempo decorrido para encerramento automático deve estar entre 10 minutos e 999 dias",
+ "ERROR": "O tempo decorrido para resolução automática deve ser entre 10 minutos e 999 dias",
"API": {
"SUCCESS": "Configurações de resolução automática atualizadas com sucesso",
"ERROR": "Falha ao atualizar as configurações de resolução automática"
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
index bfeb05da7..cc728f880 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
@@ -475,7 +475,7 @@
},
"TABS": {
"SETTINGS": "Configurações",
- "COLLABORATORS": "Colaboradores",
+ "COLLABORATORS": "Agentes",
"CONFIGURATION": "Configuração",
"CAMPAIGN": "Campanhas",
"PRE_CHAT_FORM": "Formulário Chat Pré",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json b/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
index 0cb18819c..c0fbf9888 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue desvinculada com sucesso",
"ERROR": "Houve um erro ao desvincular o atributo, por favor, tente novamente"
},
+ "NO_LINKED_ISSUES": "Nenhuma tarefa vinculada foi encontrada",
"DELETE": {
"TITLE": "Tem certeza que deseja excluir esta integração?",
"MESSAGE": "Tem certeza que deseja excluir esta integração?",
"CONFIRM": "Sim, excluir",
"CANCEL": "Cancelar"
+ },
+ "CTA": {
+ "TITLE": "Conectar ao Linear",
+ "AGENT_DESCRIPTION": "O espaço de trabalho do Linear não está conectado. Solicite ao seu administrador para conectar um espaço de trabalho para usar essa integração.",
+ "DESCRIPTION": "O espaço de trabalho do Linear não está conectado. Clique no botão abaixo para conectar seu espaço de trabalho para usar essa integração.",
+ "BUTTON_TEXT": "Conectar espaço de trabalho do Linear"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Capitão",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copiloto",
+ "TRY_THESE_PROMPTS": "Experimente estes comandos",
+ "PANEL_TITLE": "Comece a usar o Copiloto",
+ "KICK_OFF_MESSAGE": "Precisa de um resumo rápido, quer verificar conversas passadas ou redigir uma resposta melhor? O Copiloto está aqui para acelerar as coisas.",
"SEND_MESSAGE": "Enviar mensagem...",
"EMPTY_MESSAGE": "Houve um erro ao gerar a resposta. Por favor, tente novamente.",
"LOADER": "Capitão está pensando",
"YOU": "Você",
"USE": "Use isto",
"RESET": "Reiniciar",
+ "SHOW_STEPS": "Mostrar etapas",
"SELECT_ASSISTANT": "Selecione o Assistente",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Avaliar esta conversa",
"CONTENT": "Revise a conversa para ver o quanto ela atende às necessidades do cliente. Compartilhe uma classificação de 0 a 5 com base em tom, clareza e eficácia."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "Conversas de alta prioridade",
+ "CONTENT": "Dê um resumo de todas as conversas abertas com prioridade alta. Incluir o ID da conversa, nome do cliente (se disponível), o conteúdo da última mensagem e o agente atribuído. O grupo por status, se relevante."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "Listar contatos",
+ "CONTENT": "Mostre-me a lista dos 10 contatos mais frequentes. Inclua nome, e-mail ou número de telefone (se disponível), visto por última vez, etiquetas (se houver)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Você pode alterar ou cancelar seu plano a qualquer momento"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "A função de Capitão AI só está disponível num plano pago.",
"UPGRADE_PROMPT": "Atualize seu plano para ter acesso aos nossos assistentes, copilotos e muito mais.",
"ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistentes",
+ "NO_ASSISTANTS_AVAILABLE": "Não há assistentes disponíveis em sua conta.",
"ADD_NEW": "Criar um novo assistente",
"DELETE": {
"TITLE": "Tem certeza que deseja excluir o assistente?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Digite o nome do assistente",
"ERROR": "O nome é obrigatório"
},
+ "TEMPERATURE": {
+ "LABEL": "Temperatura da resposta",
+ "DESCRIPTION": "Ajuste o quão criativo ou restritivo as respostas do assistente devem ser. Valores mais baixos produzem respostas mais focadas e deterministas, enquanto valores mais altos permitem resultados mais criativos e variados."
+ },
"DESCRIPTION": {
"LABEL": "Descrição",
"PLACEHOLDER": "Digite a descrição do assistente",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/report.json b/app/javascript/dashboard/i18n/locale/pt_BR/report.json
index cdad1b31f..47f875068 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/report.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Visão Geral das Etiquetas",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Carregando dados do gráfico...",
"NO_ENOUGH_DATA": "Não existem dados suficientes para gerar o relatório. Tente novamente mais tarde.",
"DOWNLOAD_LABEL_REPORTS": "Baixar relatórios de etiquetas",
@@ -559,6 +560,7 @@
"INBOX": "Caixa de Entrada",
"AGENT": "Agente",
"TEAM": "Time",
+ "LABEL": "Nome do campo",
"AVG_RESOLUTION_TIME": "Tempo Médio de Resolução",
"AVG_FIRST_RESPONSE_TIME": "Tempo Médio de Primeira Resposta",
"AVG_REPLY_TIME": "Tempo Médio de Rspera do Cliente",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/search.json b/app/javascript/dashboard/i18n/locale/pt_BR/search.json
index 27ca80135..ff2905a82 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/search.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/search.json
@@ -4,12 +4,14 @@
"ALL": "Tudo",
"CONTACTS": "Contatos",
"CONVERSATIONS": "Conversas",
- "MESSAGES": "Mensagens"
+ "MESSAGES": "Mensagens",
+ "ARTICLES": "Artigos"
},
"SECTION": {
"CONTACTS": "Contatos",
"CONVERSATIONS": "Conversas",
- "MESSAGES": "Messagem"
+ "MESSAGES": "Messagem",
+ "ARTICLES": "Artigos"
},
"VIEW_MORE": "Ver mais",
"LOAD_MORE": "Carregar mais",
diff --git a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
index fe275b6b9..b68c07359 100644
--- a/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt_BR/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token de acesso",
"NOTE": "Esse token pode ser usado se você estiver criando uma integração baseada em API",
- "COPY": "Copiar"
+ "COPY": "Copiar",
+ "RESET": "Reiniciar",
+ "CONFIRM_RESET": "Você tem certeza?",
+ "CONFIRM_HINT": "Clique novamente para confirmar",
+ "RESET_SUCCESS": "Token de acesso gerado novamente com sucesso",
+ "RESET_ERROR": "Não foi possível regerar o token de acesso. Por favor, tente novamente"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Alertas de áudio",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Disponibilidade foi definida com sucesso",
- "SET_AVAILABILITY_ERROR": "Não foi possível definir a disponibilidade, por favor tente novamente"
+ "SET_AVAILABILITY_ERROR": "Não foi possível definir a disponibilidade, por favor tente novamente",
+ "IMPERSONATING_ERROR": "Não é possível alterar a disponibilidade enquanto personifica um usuário"
},
"EMAIL": {
"LABEL": "Seu e-mail",
@@ -280,6 +286,7 @@
"REPORTS": "Relatórios",
"SETTINGS": "Configurações",
"CONTACTS": "Contatos",
+ "ACTIVE": "Ativo",
"CAPTAIN": "Capitão",
"CAPTAIN_ASSISTANTS": "Assistentes",
"CAPTAIN_DOCUMENTS": "Documentos",
diff --git a/app/javascript/dashboard/i18n/locale/ro/agentBots.json b/app/javascript/dashboard/i18n/locale/ro/agentBots.json
index dc6b3b26c..02c271f25 100644
--- a/app/javascript/dashboard/i18n/locale/ro/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ro/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token acces",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ro/auditLogs.json b/app/javascript/dashboard/i18n/locale/ro/auditLogs.json
index ecd4a0eee..50f88d13b 100644
--- a/app/javascript/dashboard/i18n/locale/ro/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ro/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ro/contact.json b/app/javascript/dashboard/i18n/locale/ro/contact.json
index 5ed91dea9..747ada0d3 100644
--- a/app/javascript/dashboard/i18n/locale/ro/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ro/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacte",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Mesaj",
"SEND_MESSAGE": "Trimite mesaj",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Șterge contact",
"DELETE_DIALOG": {
"TITLE": "Confirmă ștergerea",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Da, șterge",
"API": {
"SUCCESS_MESSAGE": "Contact șters cu succes",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Niciun contact nu se potrivește cu căutarea ta 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ro/conversation.json b/app/javascript/dashboard/i18n/locale/ro/conversation.json
index 3d26d3afa..4cc8d43c9 100644
--- a/app/javascript/dashboard/i18n/locale/ro/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ro/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Rezolvă",
"REOPEN_ACTION": "Redeschide",
"OPEN_ACTION": "Deschide",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Mai mult",
"CLOSE": "Închide",
"DETAILS": "detalii",
@@ -117,6 +118,11 @@
"FAILED": "Nu s-a putut schimba prioritatea. Vă rugăm să încercați din nou."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Şterge"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Marchează ca în așteptare",
"RESOLVED": "Marcați ca rezolvat",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Atribuiți eticheta",
"AGENTS_LOADING": "Se încarcă agenții...",
"ASSIGN_TEAM": "Atribuiți echipă",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Id conversație {conversationId} atribuit la \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etichetă atribuită cu succes",
"ASSIGN_LABEL_FAILED": "Atribuirea etichetei a eșuat",
"CHANGE_TEAM": "Echipa de conversație schimbată",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Fișierul depășește limita de {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Mesajul nu poate fi trimis, te rugăm să încerci din nou mai târziu",
"SENT_BY": "Trimis de:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atribute Contacte",
"PREVIOUS_CONVERSATION": "Conversații anterioare",
"MACROS": "Macrocomenzi",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ro/general.json b/app/javascript/dashboard/i18n/locale/ro/general.json
index 49c0fc566..00beef63f 100644
--- a/app/javascript/dashboard/i18n/locale/ro/general.json
+++ b/app/javascript/dashboard/i18n/locale/ro/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Caută",
"EMPTY_STATE": "Niciun rezultat găsit"
- }
+ },
+ "CLOSE": "Închide"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ro/generalSettings.json b/app/javascript/dashboard/i18n/locale/ro/generalSettings.json
index f8b245cd1..01d4d0292 100644
--- a/app/javascript/dashboard/i18n/locale/ro/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ro/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferințe",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Nume cont",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ro/integrations.json b/app/javascript/dashboard/i18n/locale/ro/integrations.json
index c2575ec94..ac6dee5c7 100644
--- a/app/javascript/dashboard/i18n/locale/ro/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ro/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Renunță"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Trimite mesaj...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Descriere",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ro/report.json b/app/javascript/dashboard/i18n/locale/ro/report.json
index fdb722efc..ab4c386af 100644
--- a/app/javascript/dashboard/i18n/locale/ro/report.json
+++ b/app/javascript/dashboard/i18n/locale/ro/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Prezentare generală a etichetelor",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Încărcare date grafic...",
"NO_ENOUGH_DATA": "Nu am primit suficiente date pentru a genera raportul. Vă rugăm să încercați din nou mai târziu.",
"DOWNLOAD_LABEL_REPORTS": "Descărcarea rapoartelor de etichete",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Echipa",
+ "LABEL": "Etichetă",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ro/search.json b/app/javascript/dashboard/i18n/locale/ro/search.json
index 867722640..e2e0c3f09 100644
--- a/app/javascript/dashboard/i18n/locale/ro/search.json
+++ b/app/javascript/dashboard/i18n/locale/ro/search.json
@@ -4,12 +4,14 @@
"ALL": "Toate",
"CONTACTS": "Contacte",
"CONVERSATIONS": "Conversații",
- "MESSAGES": "Mesaje"
+ "MESSAGES": "Mesaje",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacte",
"CONVERSATIONS": "Conversații",
- "MESSAGES": "Mesaje"
+ "MESSAGES": "Mesaje",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ro/settings.json b/app/javascript/dashboard/i18n/locale/ro/settings.json
index efeb40d31..e44f55c45 100644
--- a/app/javascript/dashboard/i18n/locale/ro/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ro/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token acces",
"NOTE": "Acest token poate fi utilizat dacă construiți o integrare bazată pe API",
- "COPY": "Copiază"
+ "COPY": "Copiază",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Deconectat"
},
"SET_AVAILABILITY_SUCCESS": "Avatar a fost șters cu succes",
- "SET_AVAILABILITY_ERROR": "Nu s-a putut seta disponibilitatea, vă rugăm să încercați din nou"
+ "SET_AVAILABILITY_ERROR": "Nu s-a putut seta disponibilitatea, vă rugăm să încercați din nou",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Adresa ta de email",
@@ -280,6 +286,7 @@
"REPORTS": "Rapoarte",
"SETTINGS": "Setări",
"CONTACTS": "Contacte",
+ "ACTIVE": "Activ",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ru/agentBots.json b/app/javascript/dashboard/i18n/locale/ru/agentBots.json
index 583d2f1a0..5bd76e24c 100644
--- a/app/javascript/dashboard/i18n/locale/ru/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ru/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Не удалось обновить бота. Пожалуйста, повторите попытку позже."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Токен доступа",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ru/auditLogs.json b/app/javascript/dashboard/i18n/locale/ru/auditLogs.json
index b6bf2a6be..921a7f10a 100644
--- a/app/javascript/dashboard/i18n/locale/ru/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ru/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} обновил настройки учетной записи (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ru/contact.json b/app/javascript/dashboard/i18n/locale/ru/contact.json
index 782c6bed5..dcc5aeed1 100644
--- a/app/javascript/dashboard/i18n/locale/ru/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ru/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Контакты",
"SEARCH_TITLE": "Поиск контактов",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Поиск...",
"MESSAGE_BUTTON": "Сообщение",
"SEND_MESSAGE": "Отправить сообщение",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Добавить Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Удалить контакт",
"DELETE_DIALOG": {
"TITLE": "Подтвердите удаление",
- "DESCRIPTION": "Вы уверены, что хотите удалить этот контакт {contactName}?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Да, удалить",
"API": {
"SUCCESS_MESSAGE": "Кампания успешно удалена",
@@ -555,7 +560,8 @@
"SUBTITLE": "Начните добавлять новые контакты, нажав на кнопку ниже",
"BUTTON_LABEL": "Добавить контакт",
"SEARCH_EMPTY_STATE_TITLE": "Нет контактов по вашему запросу 🔍",
- "LIST_EMPTY_STATE_TITLE": "Нет контактов в этом виде 📋"
+ "LIST_EMPTY_STATE_TITLE": "Нет контактов в этом виде 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ru/conversation.json b/app/javascript/dashboard/i18n/locale/ru/conversation.json
index 0baab27cb..ffc9b90c9 100644
--- a/app/javascript/dashboard/i18n/locale/ru/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ru/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Завершить",
"REOPEN_ACTION": "Открыть заново",
"OPEN_ACTION": "Открыть",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Открыть",
"CLOSE": "Закрыть",
"DETAILS": "подробности",
@@ -117,6 +118,11 @@
"FAILED": "Не удалось изменить приоритет. Пожалуйста, попробуйте еще раз."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Удалить"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Отметить как ожидающие",
"RESOLVED": "Пометить как разрешено",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Назначить метки",
"AGENTS_LOADING": "Загрузка агентов...",
"ASSIGN_TEAM": "Назначить команду",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "ID разговора {conversationId} присвоен \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Метка успешно назначена",
"ASSIGN_LABEL_FAILED": "Назначение метки не удалось",
"CHANGE_TEAM": "Команда назначенная в беседу изменена",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Превышен лимит вложений в {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "Не удается отправить это сообщение, повторите попытку позже",
"SENT_BY": "Отправитель:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Атрибуты контакта",
"PREVIOUS_CONVERSATION": "Предыдущие диалоги",
"MACROS": "Макросс",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ru/general.json b/app/javascript/dashboard/i18n/locale/ru/general.json
index 6191f3cfb..8a893c354 100644
--- a/app/javascript/dashboard/i18n/locale/ru/general.json
+++ b/app/javascript/dashboard/i18n/locale/ru/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Поиск",
"EMPTY_STATE": "Результаты не найдены"
- }
+ },
+ "CLOSE": "Закрыть"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ru/generalSettings.json b/app/javascript/dashboard/i18n/locale/ru/generalSettings.json
index 38ec9c2ce..b46d06a9d 100644
--- a/app/javascript/dashboard/i18n/locale/ru/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ru/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Настройки",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Имя аккаунта",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ru/integrations.json b/app/javascript/dashboard/i18n/locale/ru/integrations.json
index 13c54d302..cee7df308 100644
--- a/app/javascript/dashboard/i18n/locale/ru/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ru/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Задача успешно отвязана",
"ERROR": "Произошла ошибка при отвязке задачи, пожалуйста, попробуйте ещё раз"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Вы уверены, что хотите удалить интеграцию?",
"MESSAGE": "Вы уверены, что хотите удалить интеграцию?",
"CONFIRM": "Да, удалить",
"CANCEL": "Отменить"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Капитан",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Попробуйте эти запросы",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Отправить сообщение...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Капитан думает",
"YOU": "Вы",
"USE": "Использовать это",
"RESET": "Сброс",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Выбрать ассистента",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Вы можете изменить или отменить ваш тарифный план в любое время"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Функция Captain AI доступна только в платном плане.",
"UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
"ASK_ADMIN": "Пожалуйста, обратитесь к вашему администратору для обновления."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Ассистенты",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Создать нового ассистента",
"DELETE": {
"TITLE": "Вы уверены, что хотите удалить ассистента?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Описание",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ru/report.json b/app/javascript/dashboard/i18n/locale/ru/report.json
index 42802e962..dfcef0a5a 100644
--- a/app/javascript/dashboard/i18n/locale/ru/report.json
+++ b/app/javascript/dashboard/i18n/locale/ru/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Обзор меток",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Загрузка данных графика...",
"NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
"DOWNLOAD_LABEL_REPORTS": "Скачать отчет по меткам",
@@ -559,6 +560,7 @@
"INBOX": "Электронная почта",
"AGENT": "Оператор",
"TEAM": "Команда",
+ "LABEL": "Метка",
"AVG_RESOLUTION_TIME": "Среднее время решения",
"AVG_FIRST_RESPONSE_TIME": "Среднее время первого ответа",
"AVG_REPLY_TIME": "Среднее время ожидания клиента",
diff --git a/app/javascript/dashboard/i18n/locale/ru/search.json b/app/javascript/dashboard/i18n/locale/ru/search.json
index c1a363f6c..757ee2634 100644
--- a/app/javascript/dashboard/i18n/locale/ru/search.json
+++ b/app/javascript/dashboard/i18n/locale/ru/search.json
@@ -4,12 +4,14 @@
"ALL": "Все",
"CONTACTS": "Контакты",
"CONVERSATIONS": "Диалоги",
- "MESSAGES": "Сообщения"
+ "MESSAGES": "Сообщения",
+ "ARTICLES": "Статьи"
},
"SECTION": {
"CONTACTS": "Контакты",
"CONVERSATIONS": "Диалоги",
- "MESSAGES": "Сообщения"
+ "MESSAGES": "Сообщения",
+ "ARTICLES": "Статьи"
},
"VIEW_MORE": "Посмотреть больше",
"LOAD_MORE": "Загрузить ещё",
diff --git a/app/javascript/dashboard/i18n/locale/ru/settings.json b/app/javascript/dashboard/i18n/locale/ru/settings.json
index 4a5e47887..9828305d8 100644
--- a/app/javascript/dashboard/i18n/locale/ru/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ru/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Токен доступа",
"NOTE": "Этот токен может быть использован, если вы настраиваете интеграцию на основе API",
- "COPY": "Копировать"
+ "COPY": "Копировать",
+ "RESET": "Сброс",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Аудио уведомления",
@@ -185,7 +190,8 @@
"OFFLINE": "Оффлайн"
},
"SET_AVAILABILITY_SUCCESS": "Доступность успешно установлена",
- "SET_AVAILABILITY_ERROR": "Не удалось установить доступность, попробуйте снова"
+ "SET_AVAILABILITY_ERROR": "Не удалось установить доступность, попробуйте снова",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Ваш адрес электронной почты",
@@ -280,6 +286,7 @@
"REPORTS": "Отчёты",
"SETTINGS": "Настройки",
"CONTACTS": "Контакты",
+ "ACTIVE": "Активно",
"CAPTAIN": "Капитан",
"CAPTAIN_ASSISTANTS": "Ассистенты",
"CAPTAIN_DOCUMENTS": "Документы",
diff --git a/app/javascript/dashboard/i18n/locale/sh/agentBots.json b/app/javascript/dashboard/i18n/locale/sh/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/sh/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sh/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/sh/auditLogs.json b/app/javascript/dashboard/i18n/locale/sh/auditLogs.json
index 35c054fa2..df236f5b5 100644
--- a/app/javascript/dashboard/i18n/locale/sh/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/sh/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sh/contact.json b/app/javascript/dashboard/i18n/locale/sh/contact.json
index 476a69196..38489d630 100644
--- a/app/javascript/dashboard/i18n/locale/sh/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sh/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/sh/conversation.json b/app/javascript/dashboard/i18n/locale/sh/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/sh/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sh/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/sh/general.json b/app/javascript/dashboard/i18n/locale/sh/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/sh/general.json
+++ b/app/javascript/dashboard/i18n/locale/sh/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sh/generalSettings.json b/app/javascript/dashboard/i18n/locale/sh/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/sh/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sh/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/sh/integrations.json b/app/javascript/dashboard/i18n/locale/sh/integrations.json
index e57ecb7cd..4eb1343cb 100644
--- a/app/javascript/dashboard/i18n/locale/sh/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sh/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/sh/report.json b/app/javascript/dashboard/i18n/locale/sh/report.json
index e176d9147..18f1ed14b 100644
--- a/app/javascript/dashboard/i18n/locale/sh/report.json
+++ b/app/javascript/dashboard/i18n/locale/sh/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/sh/search.json b/app/javascript/dashboard/i18n/locale/sh/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/sh/search.json
+++ b/app/javascript/dashboard/i18n/locale/sh/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/sh/settings.json b/app/javascript/dashboard/i18n/locale/sh/settings.json
index 10a21245b..219041d75 100644
--- a/app/javascript/dashboard/i18n/locale/sh/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sh/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/sk/agentBots.json b/app/javascript/dashboard/i18n/locale/sk/agentBots.json
index bc66d2d08..ff05c0419 100644
--- a/app/javascript/dashboard/i18n/locale/sk/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sk/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Prístupový token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/sk/auditLogs.json b/app/javascript/dashboard/i18n/locale/sk/auditLogs.json
index 38d6da68b..327c9274b 100644
--- a/app/javascript/dashboard/i18n/locale/sk/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/sk/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sk/contact.json b/app/javascript/dashboard/i18n/locale/sk/contact.json
index 43ab36325..245231cc4 100644
--- a/app/javascript/dashboard/i18n/locale/sk/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sk/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakty",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Správa",
"SEND_MESSAGE": "Poslať správu",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Vymazať kontakt",
"DELETE_DIALOG": {
"TITLE": "Potvrdiť vymazanie",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Áno, vymazať",
"API": {
"SUCCESS_MESSAGE": "Kontakt úspešne odstránený",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Žiadny kontakt nezodpovedá vášmu vyhľadávaniu 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/sk/conversation.json b/app/javascript/dashboard/i18n/locale/sk/conversation.json
index 9f5aecd5b..bbda30a36 100644
--- a/app/javascript/dashboard/i18n/locale/sk/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sk/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Vyriešiť",
"REOPEN_ACTION": "Znovu otvoriť",
"OPEN_ACTION": "Otvoriť",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Viac",
"CLOSE": "Zatvoriť",
"DETAILS": "detaily",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Vymazať"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Označiť ako čakajúce na vybavenie",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atribúty kontaktu",
"PREVIOUS_CONVERSATION": "Prechádzajúce konverzácie",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/sk/general.json b/app/javascript/dashboard/i18n/locale/sk/general.json
index 2e1198efe..9b8497e11 100644
--- a/app/javascript/dashboard/i18n/locale/sk/general.json
+++ b/app/javascript/dashboard/i18n/locale/sk/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Hľadať",
"EMPTY_STATE": "Žiadne výsledky neboli nájdené"
- }
+ },
+ "CLOSE": "Zatvoriť"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sk/generalSettings.json b/app/javascript/dashboard/i18n/locale/sk/generalSettings.json
index f0cc9e8ac..8e12e31f7 100644
--- a/app/javascript/dashboard/i18n/locale/sk/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sk/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Názov účtu",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/sk/integrations.json b/app/javascript/dashboard/i18n/locale/sk/integrations.json
index d22a60294..5ff7aa6e3 100644
--- a/app/javascript/dashboard/i18n/locale/sk/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sk/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Zrušiť"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Poslať správu...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Vy",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/sk/report.json b/app/javascript/dashboard/i18n/locale/sk/report.json
index 1cd900ebd..569e4eb9d 100644
--- a/app/javascript/dashboard/i18n/locale/sk/report.json
+++ b/app/javascript/dashboard/i18n/locale/sk/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Načítanie grafu...",
"NO_ENOUGH_DATA": "Na vygenerovanie reportu sme nedostali dostatok dát, skúste to prosím neskôr.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Schránka",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/sk/search.json b/app/javascript/dashboard/i18n/locale/sk/search.json
index 64f900182..c2dad4d7c 100644
--- a/app/javascript/dashboard/i18n/locale/sk/search.json
+++ b/app/javascript/dashboard/i18n/locale/sk/search.json
@@ -4,12 +4,14 @@
"ALL": "Všetko",
"CONTACTS": "Kontakty",
"CONVERSATIONS": "Rozhovory",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakty",
"CONVERSATIONS": "Rozhovory",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/sk/settings.json b/app/javascript/dashboard/i18n/locale/sk/settings.json
index 53dcc60f8..ab5a33a5b 100644
--- a/app/javascript/dashboard/i18n/locale/sk/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sk/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Prístupový token",
"NOTE": "Tento token môžete použiť, ak vytvárate integráciu založenú na rozhraní API",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Vaša e-mailová adresa",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Nastavenia",
"CONTACTS": "Kontakty",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/sl/agentBots.json b/app/javascript/dashboard/i18n/locale/sl/agentBots.json
index 9de7ccba8..f6beeebe8 100644
--- a/app/javascript/dashboard/i18n/locale/sl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sl/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Bota ni bilo mogoče posodobiti. Prosimo poskusite ponovno."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/sl/auditLogs.json b/app/javascript/dashboard/i18n/locale/sl/auditLogs.json
index 8194c667c..f85ad2a3e 100644
--- a/app/javascript/dashboard/i18n/locale/sl/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/sl/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sl/contact.json b/app/javascript/dashboard/i18n/locale/sl/contact.json
index a1037617f..f1ad75a48 100644
--- a/app/javascript/dashboard/i18n/locale/sl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sl/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakti",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Iskanje ...",
"MESSAGE_BUTTON": "Sporočilo",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/sl/conversation.json b/app/javascript/dashboard/i18n/locale/sl/conversation.json
index ca492f97b..0b9bad8dd 100644
--- a/app/javascript/dashboard/i18n/locale/sl/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sl/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/sl/general.json b/app/javascript/dashboard/i18n/locale/sl/general.json
index 390247323..889d4d0c0 100644
--- a/app/javascript/dashboard/i18n/locale/sl/general.json
+++ b/app/javascript/dashboard/i18n/locale/sl/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Iskanje",
"EMPTY_STATE": "Ni rezultatov"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sl/generalSettings.json b/app/javascript/dashboard/i18n/locale/sl/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/sl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sl/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/sl/integrations.json b/app/javascript/dashboard/i18n/locale/sl/integrations.json
index dcfca6e9e..43627d32c 100644
--- a/app/javascript/dashboard/i18n/locale/sl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sl/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Da, izbriši",
"CANCEL": "Prekliči"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Vi",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/sl/report.json b/app/javascript/dashboard/i18n/locale/sl/report.json
index 2455635e0..5c5fd0797 100644
--- a/app/javascript/dashboard/i18n/locale/sl/report.json
+++ b/app/javascript/dashboard/i18n/locale/sl/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Nabiralnik",
"AGENT": "Agent",
"TEAM": "Ekipa",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/sl/search.json b/app/javascript/dashboard/i18n/locale/sl/search.json
index a93879ee1..7ad94f0a2 100644
--- a/app/javascript/dashboard/i18n/locale/sl/search.json
+++ b/app/javascript/dashboard/i18n/locale/sl/search.json
@@ -4,12 +4,14 @@
"ALL": "Vse",
"CONTACTS": "Kontakti",
"CONVERSATIONS": "Pogovori",
- "MESSAGES": "Sporočila"
+ "MESSAGES": "Sporočila",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakti",
"CONVERSATIONS": "Pogovori",
- "MESSAGES": "Sporočila"
+ "MESSAGES": "Sporočila",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/sl/settings.json b/app/javascript/dashboard/i18n/locale/sl/settings.json
index 175521048..164305cea 100644
--- a/app/javascript/dashboard/i18n/locale/sl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sl/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/sq/agentBots.json b/app/javascript/dashboard/i18n/locale/sq/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/sq/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sq/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/sq/auditLogs.json b/app/javascript/dashboard/i18n/locale/sq/auditLogs.json
index 8194c667c..f85ad2a3e 100644
--- a/app/javascript/dashboard/i18n/locale/sq/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/sq/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sq/contact.json b/app/javascript/dashboard/i18n/locale/sq/contact.json
index da6b2aae1..f6a929e78 100644
--- a/app/javascript/dashboard/i18n/locale/sq/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sq/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/sq/conversation.json b/app/javascript/dashboard/i18n/locale/sq/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/sq/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sq/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/sq/general.json b/app/javascript/dashboard/i18n/locale/sq/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/sq/general.json
+++ b/app/javascript/dashboard/i18n/locale/sq/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sq/generalSettings.json b/app/javascript/dashboard/i18n/locale/sq/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/sq/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sq/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/sq/integrations.json b/app/javascript/dashboard/i18n/locale/sq/integrations.json
index d3a7f8c8d..59e0f393d 100644
--- a/app/javascript/dashboard/i18n/locale/sq/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sq/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Ju",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/sq/report.json b/app/javascript/dashboard/i18n/locale/sq/report.json
index 294ca2e7b..7c42fdfba 100644
--- a/app/javascript/dashboard/i18n/locale/sq/report.json
+++ b/app/javascript/dashboard/i18n/locale/sq/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/sq/search.json b/app/javascript/dashboard/i18n/locale/sq/search.json
index 735e6045a..7e129f7d6 100644
--- a/app/javascript/dashboard/i18n/locale/sq/search.json
+++ b/app/javascript/dashboard/i18n/locale/sq/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/sq/settings.json b/app/javascript/dashboard/i18n/locale/sq/settings.json
index 9801bbab5..ab40a9411 100644
--- a/app/javascript/dashboard/i18n/locale/sq/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sq/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/sr/agentBots.json b/app/javascript/dashboard/i18n/locale/sr/agentBots.json
index c121d536a..dc5cf9514 100644
--- a/app/javascript/dashboard/i18n/locale/sr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sr/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token za pristup",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/sr/auditLogs.json b/app/javascript/dashboard/i18n/locale/sr/auditLogs.json
index d140c3bd1..9fade3c5b 100644
--- a/app/javascript/dashboard/i18n/locale/sr/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/sr/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sr/contact.json b/app/javascript/dashboard/i18n/locale/sr/contact.json
index 636c91ab7..bbb3e19d0 100644
--- a/app/javascript/dashboard/i18n/locale/sr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sr/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakti",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Poruka",
"SEND_MESSAGE": "Pošalji poruku",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Obriši kontakt",
"DELETE_DIALOG": {
"TITLE": "Potvrdite brisanje",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Da, obriši",
"API": {
"SUCCESS_MESSAGE": "Kontakt je uspešno obrisan",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Nisu pronađeni kontakti 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/sr/conversation.json b/app/javascript/dashboard/i18n/locale/sr/conversation.json
index 9cf518d94..2543dbcb9 100644
--- a/app/javascript/dashboard/i18n/locale/sr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sr/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Reši",
"REOPEN_ACTION": "Ponovo otvori",
"OPEN_ACTION": "Otvoreni",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Više",
"CLOSE": "Zatvori",
"DETAILS": "detalji",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Izbriši"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Označeno na čekanju",
"RESOLVED": "Označi kao rešeno",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Dodeli oznaku",
"AGENTS_LOADING": "Učitavanje agenata...",
"ASSIGN_TEAM": "Dodeli tim",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Razgovor sa ID {conversationId} je dodeljen \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Oznaka je uspešno dodeljena",
"ASSIGN_LABEL_FAILED": "Nije uspela dodela oznake",
"CHANGE_TEAM": "Tim razgovora je promenjen",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Nije moguće slanje poruke, molim vas pokušajte ponovo",
"SENT_BY": "Poslao:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Atributi kontakta",
"PREVIOUS_CONVERSATION": "Prethodni razgovor",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/sr/general.json b/app/javascript/dashboard/i18n/locale/sr/general.json
index 46e1d3a00..84b2546c4 100644
--- a/app/javascript/dashboard/i18n/locale/sr/general.json
+++ b/app/javascript/dashboard/i18n/locale/sr/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Traži",
"EMPTY_STATE": "Ništa nije pronađeno"
- }
+ },
+ "CLOSE": "Zatvori"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sr/generalSettings.json b/app/javascript/dashboard/i18n/locale/sr/generalSettings.json
index f808851d8..870e0cace 100644
--- a/app/javascript/dashboard/i18n/locale/sr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sr/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Naziv naloga",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/sr/integrations.json b/app/javascript/dashboard/i18n/locale/sr/integrations.json
index 1db35cc89..cb72cc150 100644
--- a/app/javascript/dashboard/i18n/locale/sr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sr/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Otkaži"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Pošalji poruku...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Opis",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/sr/report.json b/app/javascript/dashboard/i18n/locale/sr/report.json
index bccd46e1c..acf3d941a 100644
--- a/app/javascript/dashboard/i18n/locale/sr/report.json
+++ b/app/javascript/dashboard/i18n/locale/sr/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Pregled oznaka",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Učitavanje podataka grafikona...",
"NO_ENOUGH_DATA": "Nismo primili dovoljno podataka da bi smo generisali izveštaj, Molim vas pokušajte ponovo.",
"DOWNLOAD_LABEL_REPORTS": "Preuzmi izveštaj o oznakama",
@@ -559,6 +560,7 @@
"INBOX": "Prijemno sanduče",
"AGENT": "Agent",
"TEAM": "Tim",
+ "LABEL": "Oznaka",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/sr/search.json b/app/javascript/dashboard/i18n/locale/sr/search.json
index e94eda67f..c97c418ca 100644
--- a/app/javascript/dashboard/i18n/locale/sr/search.json
+++ b/app/javascript/dashboard/i18n/locale/sr/search.json
@@ -4,12 +4,14 @@
"ALL": "Sve",
"CONTACTS": "Kontakti",
"CONVERSATIONS": "Razgovori",
- "MESSAGES": "Poruke"
+ "MESSAGES": "Poruke",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakti",
"CONVERSATIONS": "Razgovori",
- "MESSAGES": "Poruke"
+ "MESSAGES": "Poruke",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/sr/settings.json b/app/javascript/dashboard/i18n/locale/sr/settings.json
index 52f37f9a5..b36d7d1ef 100644
--- a/app/javascript/dashboard/i18n/locale/sr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sr/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token za pristup",
"NOTE": "Ovaj token se može koristiti ako izgrađujete integraciju zasnovanu na API-ju",
- "COPY": "Kopiraj"
+ "COPY": "Kopiraj",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Nedostupan"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Vaša adresa e-pošte",
@@ -280,6 +286,7 @@
"REPORTS": "Izveštaji",
"SETTINGS": "Podešavanja",
"CONTACTS": "Kontakti",
+ "ACTIVE": "Aktivno",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/sv/agentBots.json b/app/javascript/dashboard/i18n/locale/sv/agentBots.json
index 396f3d1a1..fea4cd09a 100644
--- a/app/javascript/dashboard/i18n/locale/sv/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/sv/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Åtkomsttoken",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/sv/auditLogs.json b/app/javascript/dashboard/i18n/locale/sv/auditLogs.json
index 4a2971116..6b57c0642 100644
--- a/app/javascript/dashboard/i18n/locale/sv/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/sv/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sv/contact.json b/app/javascript/dashboard/i18n/locale/sv/contact.json
index 20000c2ba..0937bf565 100644
--- a/app/javascript/dashboard/i18n/locale/sv/contact.json
+++ b/app/javascript/dashboard/i18n/locale/sv/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kontakter",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Meddelande",
"SEND_MESSAGE": "Skicka meddelande",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Ta bort kontakt",
"DELETE_DIALOG": {
"TITLE": "Bekräfta borttagning",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Ja, ta bort",
"API": {
"SUCCESS_MESSAGE": "Kontakten har tagits bort",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Inga kontakter matchar din sökning 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/sv/conversation.json b/app/javascript/dashboard/i18n/locale/sv/conversation.json
index 1079c60af..234656f95 100644
--- a/app/javascript/dashboard/i18n/locale/sv/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/sv/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Lös",
"REOPEN_ACTION": "Återöppna",
"OPEN_ACTION": "Öppna",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Mer",
"CLOSE": "Stäng",
"DETAILS": "detaljer",
@@ -117,6 +118,11 @@
"FAILED": "Kunde inte ändra prioritet. Försök igen."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Radera"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Markera som väntande",
"RESOLVED": "Markera som löst",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Tilldela etikett",
"AGENTS_LOADING": "Laddar agenter...",
"ASSIGN_TEAM": "Tilldela team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Konversationsteamet har ändrats",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Det gick inte att skicka detta meddelande, försök igen senare",
"SENT_BY": "Skickat av:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Tidigare konversationer",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/sv/general.json b/app/javascript/dashboard/i18n/locale/sv/general.json
index c5218d71d..4bfbcc28b 100644
--- a/app/javascript/dashboard/i18n/locale/sv/general.json
+++ b/app/javascript/dashboard/i18n/locale/sv/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Sök",
"EMPTY_STATE": "Inga resultat hittades"
- }
+ },
+ "CLOSE": "Stäng"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/sv/generalSettings.json b/app/javascript/dashboard/i18n/locale/sv/generalSettings.json
index e4f72bf9a..3258dfd7d 100644
--- a/app/javascript/dashboard/i18n/locale/sv/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/sv/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Kontonamn",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/sv/integrations.json b/app/javascript/dashboard/i18n/locale/sv/integrations.json
index 5942f99a4..11d651b45 100644
--- a/app/javascript/dashboard/i18n/locale/sv/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/sv/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Ja, ta bort",
"CANCEL": "Avbryt"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Skicka meddelande...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Du",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Beskrivning",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/sv/report.json b/app/javascript/dashboard/i18n/locale/sv/report.json
index da1446350..87f21fd4f 100644
--- a/app/javascript/dashboard/i18n/locale/sv/report.json
+++ b/app/javascript/dashboard/i18n/locale/sv/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Laddar diagramdata...",
"NO_ENOUGH_DATA": "Vi har inte fått tillräckligt många datapunkter för att generera en rapport, försök igen senare.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inkorg",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/sv/search.json b/app/javascript/dashboard/i18n/locale/sv/search.json
index dfea54193..31b2ea97a 100644
--- a/app/javascript/dashboard/i18n/locale/sv/search.json
+++ b/app/javascript/dashboard/i18n/locale/sv/search.json
@@ -4,12 +4,14 @@
"ALL": "Alla",
"CONTACTS": "Kontakter",
"CONVERSATIONS": "Konversationer",
- "MESSAGES": "Meddelanden"
+ "MESSAGES": "Meddelanden",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kontakter",
"CONVERSATIONS": "Konversationer",
- "MESSAGES": "Meddelanden"
+ "MESSAGES": "Meddelanden",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/sv/settings.json b/app/javascript/dashboard/i18n/locale/sv/settings.json
index 7e73659c6..645f3e581 100644
--- a/app/javascript/dashboard/i18n/locale/sv/settings.json
+++ b/app/javascript/dashboard/i18n/locale/sv/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Åtkomsttoken",
"NOTE": "Denna token kan användas om du bygger en API-baserad integration",
- "COPY": "Kopiera"
+ "COPY": "Kopiera",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Din e-postadress",
@@ -280,6 +286,7 @@
"REPORTS": "Rapporter",
"SETTINGS": "Inställningar",
"CONTACTS": "Kontakter",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ta/agentBots.json b/app/javascript/dashboard/i18n/locale/ta/agentBots.json
index f96ee4072..071a8c08e 100644
--- a/app/javascript/dashboard/i18n/locale/ta/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ta/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "அணுகுவதற்கான டோக்கன்",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ta/auditLogs.json b/app/javascript/dashboard/i18n/locale/ta/auditLogs.json
index 3bc3cb98a..0a4749ebf 100644
--- a/app/javascript/dashboard/i18n/locale/ta/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ta/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ta/contact.json b/app/javascript/dashboard/i18n/locale/ta/contact.json
index 75ffc4c8c..d1a3a5dd3 100644
--- a/app/javascript/dashboard/i18n/locale/ta/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ta/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "நீக்குதலை உறுதிப்படுத்தவும்",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ta/conversation.json b/app/javascript/dashboard/i18n/locale/ta/conversation.json
index b6a566245..1e2028e82 100644
--- a/app/javascript/dashboard/i18n/locale/ta/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ta/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "தீர்",
"REOPEN_ACTION": "மீண்டும் திற",
"OPEN_ACTION": "திற",
+ "MORE_ACTIONS": "More actions",
"OPEN": "மேலும்",
"CLOSE": "மூடு",
"DETAILS": "விவரங்கள்",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "முந்தைய உரையாடல்கள்",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ta/general.json b/app/javascript/dashboard/i18n/locale/ta/general.json
index 78e97db90..8f4efd01d 100644
--- a/app/javascript/dashboard/i18n/locale/ta/general.json
+++ b/app/javascript/dashboard/i18n/locale/ta/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "மூடு"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ta/generalSettings.json b/app/javascript/dashboard/i18n/locale/ta/generalSettings.json
index f1e16d2e2..fd0c21773 100644
--- a/app/javascript/dashboard/i18n/locale/ta/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ta/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "கணக்கின் பெயர்",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ta/integrations.json b/app/javascript/dashboard/i18n/locale/ta/integrations.json
index 9626e0fb0..cfad7d30f 100644
--- a/app/javascript/dashboard/i18n/locale/ta/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ta/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "ரத்துசெய்"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ta/report.json b/app/javascript/dashboard/i18n/locale/ta/report.json
index 332dfc733..813e31142 100644
--- a/app/javascript/dashboard/i18n/locale/ta/report.json
+++ b/app/javascript/dashboard/i18n/locale/ta/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "சார்ட்டுக்கான டேட்டாவை பெறுகிறது...",
"NO_ENOUGH_DATA": "அறிக்கையை உருவாக்க போதுமான தரவுகளை பெறவில்லை, தயவுசெய்து மீண்டும் முயற்சிக்கவும்.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "ஏஜென்ட்",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ta/search.json b/app/javascript/dashboard/i18n/locale/ta/search.json
index a0684df7c..41120b398 100644
--- a/app/javascript/dashboard/i18n/locale/ta/search.json
+++ b/app/javascript/dashboard/i18n/locale/ta/search.json
@@ -4,12 +4,14 @@
"ALL": "எல்லாம்",
"CONTACTS": "Contacts",
"CONVERSATIONS": "உரையாடல்கள்",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "உரையாடல்கள்",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ta/settings.json b/app/javascript/dashboard/i18n/locale/ta/settings.json
index f20152256..59e4ca8fc 100644
--- a/app/javascript/dashboard/i18n/locale/ta/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ta/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "அணுகுவதற்கான டோக்கன்",
"NOTE": "நீங்கள் API அடிப்படையிலான ஒருங்கிணைப்பை உருவாக்கினால் இந்த டோக்கனைப் பயன்படுத்தலாம்",
- "COPY": "நகல்"
+ "COPY": "நகல்",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "உங்கள் ஈ-மெயில் முகவரி",
@@ -280,6 +286,7 @@
"REPORTS": "அறிக்கைகள்",
"SETTINGS": "அமைப்புகள்",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/th/agentBots.json b/app/javascript/dashboard/i18n/locale/th/agentBots.json
index b2753b363..c5b2690b3 100644
--- a/app/javascript/dashboard/i18n/locale/th/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/th/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/th/auditLogs.json b/app/javascript/dashboard/i18n/locale/th/auditLogs.json
index 69885ca63..450be07fb 100644
--- a/app/javascript/dashboard/i18n/locale/th/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/th/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/th/contact.json b/app/javascript/dashboard/i18n/locale/th/contact.json
index 8c28076b0..292e8ccf9 100644
--- a/app/javascript/dashboard/i18n/locale/th/contact.json
+++ b/app/javascript/dashboard/i18n/locale/th/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "ผู้ติดต่อ",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "ข้อความ",
"SEND_MESSAGE": "ส่วข้อความ",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "ลบผู้ติดต่อ",
"DELETE_DIALOG": {
"TITLE": "ยืนยันการลบ",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "เอาเลย",
"API": {
"SUCCESS_MESSAGE": "ลบผู้ติดต่อสำเร็จแล้ว",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "ไม่มีผู้ติดต่อที่ตรงกัน 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/th/conversation.json b/app/javascript/dashboard/i18n/locale/th/conversation.json
index d044c0b21..8677f18d7 100644
--- a/app/javascript/dashboard/i18n/locale/th/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/th/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "เสร็จสิ้น",
"REOPEN_ACTION": "เปิดใหม่อีกครั้ง",
"OPEN_ACTION": "เปิด",
+ "MORE_ACTIONS": "More actions",
"OPEN": "เพิ่มเติม",
"CLOSE": "ปิด",
"DETAILS": "รายละเอียด",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "ลบ"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "ทำเครื่องหมายว่าอยู่ระหว่างดำเนินการ",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "รหัสการสนทนา {conversationId} ถูกมอบหมายให้กับ {agentName}",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "เปลี่ยนทีมการสนทนาเเล้ว",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "ไฟล์ของคุณมีขนาดเกิน {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB",
"MESSAGE_ERROR": "ไม่สามารถส่งข้อความนี้ได้ โปรดลองใหม่อีกครั้ง",
"SENT_BY": "ส่งโดย:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "แอตทริบิวต์ผู้ติดต่อ",
"PREVIOUS_CONVERSATION": "การสนทนาก่อนหน้า",
"MACROS": "คีย์ลัด",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/th/general.json b/app/javascript/dashboard/i18n/locale/th/general.json
index a081fc80a..8d52d9940 100644
--- a/app/javascript/dashboard/i18n/locale/th/general.json
+++ b/app/javascript/dashboard/i18n/locale/th/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "ค้นหา",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "ปิด"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/th/generalSettings.json b/app/javascript/dashboard/i18n/locale/th/generalSettings.json
index 7e09ea6a2..55b4f9b1d 100644
--- a/app/javascript/dashboard/i18n/locale/th/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/th/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "ชื่อบัญชี",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/th/integrations.json b/app/javascript/dashboard/i18n/locale/th/integrations.json
index 7fb20eb52..64697d7ea 100644
--- a/app/javascript/dashboard/i18n/locale/th/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/th/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "ยกเลิก"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "ส่วข้อความ...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "คำอธิบาย",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/th/report.json b/app/javascript/dashboard/i18n/locale/th/report.json
index a43255440..d2f0eacff 100644
--- a/app/javascript/dashboard/i18n/locale/th/report.json
+++ b/app/javascript/dashboard/i18n/locale/th/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "ภาพรวมป้ายกำกับ",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "กำลังโหลดแผนภูมิข้อมูล",
"NO_ENOUGH_DATA": "ข้อมูลที่เราได้รับไม่เพียงพอต่อการสร้างรายงาน โปรดลองใหม่อีกครั้งในภายหน้า",
"DOWNLOAD_LABEL_REPORTS": "ดาวน์โหลดรายงานป้ายกำกับ",
@@ -559,6 +560,7 @@
"INBOX": "กล่องข้อความ",
"AGENT": "พนักงาน",
"TEAM": "ทีม",
+ "LABEL": "ป้ายกำกับ",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/th/search.json b/app/javascript/dashboard/i18n/locale/th/search.json
index adfa8d3df..7332709db 100644
--- a/app/javascript/dashboard/i18n/locale/th/search.json
+++ b/app/javascript/dashboard/i18n/locale/th/search.json
@@ -4,12 +4,14 @@
"ALL": "ทั้งหมด",
"CONTACTS": "ผู้ติดต่อ",
"CONVERSATIONS": "การสนทนา",
- "MESSAGES": "ข้อความทั้งหมด"
+ "MESSAGES": "ข้อความทั้งหมด",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "ผู้ติดต่อ",
"CONVERSATIONS": "การสนทนา",
- "MESSAGES": "ข้อความทั้งหมด"
+ "MESSAGES": "ข้อความทั้งหมด",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/th/settings.json b/app/javascript/dashboard/i18n/locale/th/settings.json
index 4445f58ee..50e3b4063 100644
--- a/app/javascript/dashboard/i18n/locale/th/settings.json
+++ b/app/javascript/dashboard/i18n/locale/th/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "คุณสามารถใช้ token นี้เชื่อมต่อกับ API ได้",
- "COPY": "คัดลอก"
+ "COPY": "คัดลอก",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "ออฟไลน์"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "อีเมลของคุณ",
@@ -280,6 +286,7 @@
"REPORTS": "รายงาน",
"SETTINGS": "ตั้งค่า",
"CONTACTS": "ผู้ติดต่อ",
+ "ACTIVE": "ใช้งานอยู่",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/tl/agentBots.json b/app/javascript/dashboard/i18n/locale/tl/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/tl/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/tl/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/tl/auditLogs.json b/app/javascript/dashboard/i18n/locale/tl/auditLogs.json
index 8194c667c..f85ad2a3e 100644
--- a/app/javascript/dashboard/i18n/locale/tl/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/tl/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/tl/contact.json b/app/javascript/dashboard/i18n/locale/tl/contact.json
index 9147c24b1..b4d640f7f 100644
--- a/app/javascript/dashboard/i18n/locale/tl/contact.json
+++ b/app/javascript/dashboard/i18n/locale/tl/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/tl/conversation.json b/app/javascript/dashboard/i18n/locale/tl/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/tl/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/tl/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/tl/general.json b/app/javascript/dashboard/i18n/locale/tl/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/tl/general.json
+++ b/app/javascript/dashboard/i18n/locale/tl/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/tl/generalSettings.json b/app/javascript/dashboard/i18n/locale/tl/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/tl/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/tl/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/tl/integrations.json b/app/javascript/dashboard/i18n/locale/tl/integrations.json
index 0e3c46b97..43de9b65d 100644
--- a/app/javascript/dashboard/i18n/locale/tl/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/tl/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/tl/report.json b/app/javascript/dashboard/i18n/locale/tl/report.json
index 294ca2e7b..7c42fdfba 100644
--- a/app/javascript/dashboard/i18n/locale/tl/report.json
+++ b/app/javascript/dashboard/i18n/locale/tl/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/tl/search.json b/app/javascript/dashboard/i18n/locale/tl/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/tl/search.json
+++ b/app/javascript/dashboard/i18n/locale/tl/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/tl/settings.json b/app/javascript/dashboard/i18n/locale/tl/settings.json
index 10a21245b..219041d75 100644
--- a/app/javascript/dashboard/i18n/locale/tl/settings.json
+++ b/app/javascript/dashboard/i18n/locale/tl/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/tr/agentBots.json b/app/javascript/dashboard/i18n/locale/tr/agentBots.json
index bc40ebe74..9b4c0b500 100644
--- a/app/javascript/dashboard/i18n/locale/tr/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/tr/agentBots.json
@@ -2,13 +2,13 @@
"AGENT_BOTS": {
"HEADER": "Botlar",
"LOADING_EDITOR": "Editör Yükleniyor...",
- "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+ "DESCRIPTION": "Temsilci botları ekibinizin en harika üyeleri gibidir. Küçük işleri halledebilirler, böylece önemli işlere odaklanabilirsiniz. Onları deneyin. Botlarınızı bu sayfadan yönetebilir veya 'Bot Ekle' butonunu kullanarak yenilerini oluşturabilirsiniz.",
"LEARN_MORE": "Learn about agent bots",
- "GLOBAL_BOT": "System bot",
+ "GLOBAL_BOT": "Sistem botu",
"GLOBAL_BOT_BADGE": "Sistem",
"AVATAR": {
- "SUCCESS_DELETE": "Bot avatar deleted successfully",
- "ERROR_DELETE": "Error deleting bot avatar, please try again"
+ "SUCCESS_DELETE": "Bot avatarı başarıyla silindi",
+ "ERROR_DELETE": "Bot avatarı silinirken hata oluştu, lütfen tekrar deneyin"
},
"BOT_CONFIGURATION": {
"TITLE": "Bir temsilci botu seçin",
@@ -22,7 +22,7 @@
"SELECT_PLACEHOLDER": "Bot seçin"
},
"ADD": {
- "TITLE": "Add Bot",
+ "TITLE": "Bot Ekle",
"CANCEL_BUTTON_TEXT": "İptal Et",
"API": {
"SUCCESS_MESSAGE": "Bot başarıyla eklendi.",
@@ -30,10 +30,10 @@
}
},
"LIST": {
- "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+ "404": "Bot bulunamadı. 'Bot Ekle' butonuna tıklayarak bir bot oluşturabilirsiniz.",
"LOADING": "Botlar alınıyor...",
"TABLE_HEADER": {
- "DETAILS": "Bot Details",
+ "DETAILS": "Bot Detayları",
"URL": "Webhook URL'si"
}
},
@@ -42,7 +42,7 @@
"TITLE": "Botu sil",
"CONFIRM": {
"TITLE": "Silmeyi onayla",
- "MESSAGE": "Are you sure you want to delete {name}?",
+ "MESSAGE": "{name} silmek istediğinizden emin misiniz?",
"YES": "Evet, Sil",
"NO": "Hayır, Sakla"
},
@@ -59,13 +59,20 @@
"ERROR_MESSAGE": "Bot güncellenemedi. Lütfen tekrar deneyin."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Erişim Jetonu",
+ "DESCRIPTION": "Erişim anahtarını kopyalayın ve güvenli bir yerde saklayın",
+ "COPY_SUCCESSFUL": "Erişim anahtarı panoya kopyalandı",
+ "RESET_SUCCESS": "Erişim anahtarı başarıyla yeniden oluşturuldu",
+ "RESET_ERROR": "Erişim anahtarı yeniden oluşturulamadı. Lütfen tekrar deneyin"
+ },
"FORM": {
"AVATAR": {
- "LABEL": "Bot avatar"
+ "LABEL": "Bot avatarı"
},
"NAME": {
"LABEL": "Bot Adı",
- "PLACEHOLDER": "Enter bot name",
+ "PLACEHOLDER": "Bot adını girin",
"REQUIRED": "Bot adı zorunludur"
},
"DESCRIPTION": {
@@ -75,19 +82,19 @@
"WEBHOOK_URL": {
"LABEL": "Webhook URL'si",
"PLACEHOLDER": "https://example.com/webhook",
- "REQUIRED": "Webhook URL is required"
+ "REQUIRED": "Webhook URL'si gereklidir"
},
"ERRORS": {
"NAME": "Bot adı zorunludur",
- "URL": "Webhook URL is required",
- "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+ "URL": "Webhook URL'si gereklidir",
+ "VALID_URL": "Lütfen http:// veya https:// ile başlayan geçerli bir URL girin"
},
"CANCEL": "İptal Et",
- "CREATE": "Create Bot",
- "UPDATE": "Update Bot"
+ "CREATE": "Bot Oluştur",
+ "UPDATE": "Botu Güncelle"
},
"WEBHOOK": {
- "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+ "DESCRIPTION": "Webhook botunu özel hizmetlerinizle entegre etmek için yapılandırın. Bot, sohbetlerden gelen olayları alacak ve işleyebilecek."
},
"TYPES": {
"WEBHOOK": "Webhook botu"
diff --git a/app/javascript/dashboard/i18n/locale/tr/auditLogs.json b/app/javascript/dashboard/i18n/locale/tr/auditLogs.json
index 07c108a1d..98eb2372c 100644
--- a/app/javascript/dashboard/i18n/locale/tr/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/tr/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} #{id} numaralı sohbeti sildi"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/tr/automation.json b/app/javascript/dashboard/i18n/locale/tr/automation.json
index 8327ae851..eda09b867 100644
--- a/app/javascript/dashboard/i18n/locale/tr/automation.json
+++ b/app/javascript/dashboard/i18n/locale/tr/automation.json
@@ -130,37 +130,37 @@
"EVENTS": {
"CONVERSATION_CREATED": "Görüşme Oluşturuldu",
"CONVERSATION_UPDATED": "Görüşme Güncellendi",
- "MESSAGE_CREATED": "Message Created",
- "CONVERSATION_OPENED": "Conversation Opened"
+ "MESSAGE_CREATED": "Mesaj Oluşturuldu",
+ "CONVERSATION_OPENED": "Sohbet Açıldı"
},
"ACTIONS": {
- "ASSIGN_AGENT": "Assign to Agent",
- "ASSIGN_TEAM": "Assign a Team",
- "ADD_LABEL": "Add a Label",
- "REMOVE_LABEL": "Remove a Label",
- "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
- "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+ "ASSIGN_AGENT": "Temsilciye Ata",
+ "ASSIGN_TEAM": "Bir Ekibe Ata",
+ "ADD_LABEL": "Etiket Ekle",
+ "REMOVE_LABEL": "Etiketi Kaldır",
+ "SEND_EMAIL_TO_TEAM": "Ekibe E-posta Gönder",
+ "SEND_EMAIL_TRANSCRIPT": "E-posta Dökümü Gönder",
"MUTE_CONVERSATION": "Konuşmayı Sessize Al",
"SNOOZE_CONVERSATION": "Konuşmayı Ertele",
"RESOLVE_CONVERSATION": "Görüşmeyi çöz",
- "SEND_WEBHOOK_EVENT": "Send Webhook Event",
- "SEND_ATTACHMENT": "Send Attachment",
- "SEND_MESSAGE": "Send a Message",
+ "SEND_WEBHOOK_EVENT": "Webhook Olayı Gönder",
+ "SEND_ATTACHMENT": "Ek Gönder",
+ "SEND_MESSAGE": "Mesaj Gönder",
"CHANGE_PRIORITY": "Önceliği Değiştir",
"ADD_SLA": "Add SLA"
},
"ATTRIBUTES": {
- "MESSAGE_TYPE": "Message Type",
- "MESSAGE_CONTAINS": "Message Contains",
+ "MESSAGE_TYPE": "Mesaj Türü",
+ "MESSAGE_CONTAINS": "Mesaj İçerir",
"EMAIL": "E-Posta",
"INBOX": "Gelen Kutusu",
- "CONVERSATION_LANGUAGE": "Conversation Language",
+ "CONVERSATION_LANGUAGE": "Sohbet Dili",
"PHONE_NUMBER": "Telefon Numarası",
"STATUS": "Durum",
"BROWSER_LANGUAGE": "Tarayıcı Dili",
- "MAIL_SUBJECT": "Email Subject",
+ "MAIL_SUBJECT": "E-posta Konusu",
"COUNTRY_NAME": "Ülke",
- "REFERER_LINK": "Referrer Link",
+ "REFERER_LINK": "Yönlendiren Bağlantı",
"ASSIGNEE_NAME": "Assignee",
"TEAM_NAME": "Ekip",
"PRIORITY": "Öncelik"
diff --git a/app/javascript/dashboard/i18n/locale/tr/components.json b/app/javascript/dashboard/i18n/locale/tr/components.json
index c047c1c85..69b9ad42f 100644
--- a/app/javascript/dashboard/i18n/locale/tr/components.json
+++ b/app/javascript/dashboard/i18n/locale/tr/components.json
@@ -45,9 +45,9 @@
"WATCH_VIDEO": "Watch video"
},
"DURATION_INPUT": {
- "MINUTES": "Minutes",
- "HOURS": "Hours",
- "DAYS": "Days",
- "PLACEHOLDER": "Enter duration"
+ "MINUTES": "Dakika",
+ "HOURS": "Saat",
+ "DAYS": "Gün",
+ "PLACEHOLDER": "Süre girin"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/tr/contact.json b/app/javascript/dashboard/i18n/locale/tr/contact.json
index d7215d6ce..ec2724c03 100644
--- a/app/javascript/dashboard/i18n/locale/tr/contact.json
+++ b/app/javascript/dashboard/i18n/locale/tr/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Kişiler",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Aktif kişiler",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Mesaj",
"SEND_MESSAGE": "Mesajı Gönder",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "Bu işlem kalıcıdır ve geri alınamaz.",
+ "BUTTON": "Şimdi sil"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Kişiyi Sil",
"DELETE_DIALOG": {
"TITLE": "Silmeyi onayla",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Bu kişiyi silmek istediğinizden emin misiniz?",
"CONFIRM": "Evet, Sil",
"API": {
"SUCCESS_MESSAGE": "Kişi başarıyla silindi",
@@ -545,8 +550,8 @@
"YOU": "Sen",
"SAVE": "Save note",
"EXPAND": "Genişlet",
- "COLLAPSE": "Collapse",
- "NO_NOTES": "No notes, you can add notes from the contact details page.",
+ "COLLAPSE": "Daralt",
+ "NO_NOTES": "Not yok, kişi detayları sayfasından not ekleyebilirsiniz.",
"EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
}
},
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Aramanızla eşleşen kişi bulunamadı 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "Şu anda aktif kişi yok 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/tr/conversation.json b/app/javascript/dashboard/i18n/locale/tr/conversation.json
index 9d2cccc35..e37ae0362 100644
--- a/app/javascript/dashboard/i18n/locale/tr/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/tr/conversation.json
@@ -32,12 +32,12 @@
"LOADING_CONVERSATIONS": "Sohbetler Yükleniyor\n",
"CANNOT_REPLY": "Nedeniyle cevap veremezsiniz",
"24_HOURS_WINDOW": "24 saat mesaj penceresi kısıtlaması",
- "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
+ "API_HOURS_WINDOW": "Bu sohbete yalnızca {hours} saat içinde yanıt verebilirsiniz",
"NOT_ASSIGNED_TO_YOU": "Bu görüşme size atanmamış. Bu konuşmayı kendinize atamak ister misiniz?",
"ASSIGN_TO_ME": "Bana ata",
"TWILIO_WHATSAPP_CAN_REPLY": "Bu konuşmaya yalnızca şablon mesaj kullanarak yanıt verebilirsiniz, çünkü",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 saat mesaj penceresi kısıtlaması",
- "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
+ "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Bu Instagram hesabı yeni Instagram kanal gelen kutusuna taşındı. Tüm yeni mesajlar orada görünecek. Bu sohbetten artık mesaj gönderemezsiniz.",
"REPLYING_TO": "Cevap veriyorsun:",
"REMOVE_SELECTION": "Seçimi Kaldır",
"DOWNLOAD": "İndir",
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Çözüldü",
"REOPEN_ACTION": "Yeniden aç",
"OPEN_ACTION": "Açık",
+ "MORE_ACTIONS": "Daha fazla işlem",
"OPEN": "Devamı",
"CLOSE": "Kapat",
"DETAILS": "detaylar",
@@ -117,6 +118,11 @@
"FAILED": "Öncelik değiştirilemedi. Lütfen tekrar deneyin."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "#{conversationId} numaralı sohbeti sil",
+ "DESCRIPTION": "Bu sohbeti silmek istediğinizden emin misiniz?",
+ "CONFIRM": "Sil"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Beklemede olarak işaretle",
"RESOLVED": "Çözüldü olarak işaretle",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Etiket ata",
"AGENTS_LOADING": "Temsilciler Yükleniyor...",
"ASSIGN_TEAM": "Takım ata",
+ "DELETE": "Sohbeti sil",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Sohbet kimliği {conversationId} \"{agentName}\" tarafından atanmış",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Etiket başarıyla atandı",
"ASSIGN_LABEL_FAILED": "Etiket ataması yapılamadı",
"CHANGE_TEAM": "Takım değişti",
+ "SUCCESS_DELETE_CONVERSATION": "Sohbet başarıyla silindi",
+ "FAIL_DELETE_CONVERSATION": "Sohbet silinemedi! Tekrar deneyin",
"FILE_SIZE_LIMIT": "Dosya, {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB ek dosya sınırını aşıyor",
"MESSAGE_ERROR": "Bu mesaj gönderilemiyor, lütfen daha sonra tekrar deneyin",
"SENT_BY": "Tarafından gönderildi:",
@@ -295,10 +304,11 @@
"CONVERSATION_ACTIONS": "Konuşma Eylemleri",
"CONVERSATION_LABELS": "Konuşma Etiketleri",
"CONVERSATION_INFO": "Konuşma Bilgisi",
- "CONTACT_NOTES": "Contact Notes",
+ "CONTACT_NOTES": "Kişi Notları",
"CONTACT_ATTRIBUTES": "İletişim Nitelikleri",
"PREVIOUS_CONVERSATION": "Önceki Konuşmalar",
"MACROS": "Kısayollar",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/tr/general.json b/app/javascript/dashboard/i18n/locale/tr/general.json
index 862c4388a..57cbab2a8 100644
--- a/app/javascript/dashboard/i18n/locale/tr/general.json
+++ b/app/javascript/dashboard/i18n/locale/tr/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Ara",
"EMPTY_STATE": "Kayıt bulunamadı"
- }
+ },
+ "CLOSE": "Kapat"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/tr/generalSettings.json b/app/javascript/dashboard/i18n/locale/tr/generalSettings.json
index a000921de..29f7f79bc 100644
--- a/app/javascript/dashboard/i18n/locale/tr/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/tr/generalSettings.json
@@ -1,10 +1,10 @@
{
"GENERAL_SETTINGS": {
"LIMIT_MESSAGES": {
- "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
- "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
- "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
- "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+ "CONVERSATION": "Sohbet sınırını aştınız. Hacker planı yalnızca 500 sohbete izin verir.",
+ "INBOXES": "Gelen kutusu sınırını aştınız. Hacker planı yalnızca web sitesi canlı sohbetini destekler. E-posta, WhatsApp gibi ek gelen kutuları ücretli plan gerektirir.",
+ "AGENTS": "Temsilci sınırını aştınız. Hacker planı yalnızca 2 temsilciye izin verir.",
+ "NON_ADMIN": "Tüm özellikleri kullanmaya devam etmek için lütfen yöneticinizle iletişime geçin ve planı yükseltin."
},
"TITLE": "Hesap Ayarları",
"SUBMIT": "Ayarları Güncelle",
@@ -15,23 +15,23 @@
"SUCCESS": "Hesap ayarları başarıyla güncellendi"
},
"ACCOUNT_DELETE_SECTION": {
- "TITLE": "Delete your Account",
- "NOTE": "Once you delete your account, all your data will be deleted.",
- "BUTTON_TEXT": "Delete Your Account",
+ "TITLE": "Hesabınızı silin",
+ "NOTE": "Hesabınızı sildikten sonra tüm verileriniz silinecektir.",
+ "BUTTON_TEXT": "Hesabınızı Silin",
"CONFIRM": {
- "TITLE": "Delete Account",
- "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+ "TITLE": "Hesabı Sil",
+ "MESSAGE": "Hesabınızı silmek geri alınamaz. Kalıcı olarak silmek istediğinizi onaylamak için aşağıya hesap adınızı girin.",
"BUTTON_TEXT": "Sil",
"DISMISS": "İptal Et",
"PLACE_HOLDER": "{accountName} yazarak onaylayın"
},
- "SUCCESS": "Account marked for deletion",
- "FAILURE": "Could not delete account, try again!",
+ "SUCCESS": "Hesap silinmek üzere işaretlendi",
+ "FAILURE": "Hesap silinemedi, tekrar deneyin!",
"SCHEDULED_DELETION": {
- "TITLE": "Account Scheduled for Deletion",
- "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
- "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
- "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+ "TITLE": "Hesap silinmek üzere planlandı",
+ "MESSAGE_MANUAL": "Bu hesap {deletionDate} tarihinde silinmek üzere planlandı. Bu, bir yönetici tarafından talep edildi. Bu tarihten önce silmeyi iptal edebilirsiniz.",
+ "MESSAGE_INACTIVITY": "Bu hesap, hesap etkinliği olmadığı için {deletionDate} tarihinde silinmek üzere planlandı. Bu tarihten önce silmeyi iptal edebilirsiniz.",
+ "CLEAR_BUTTON": "Planlanan Silmeyi İptal Et"
}
},
"FORM": {
@@ -45,8 +45,32 @@
"NOTE": "API tabanlı bir entegrasyon oluşturuyorsanız bu kimlik gereklidir"
},
"AUTO_RESOLVE": {
- "TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "TITLE": "Sohbetleri otomatik çöz",
+ "NOTE": "Bu yapılandırma, belirli bir süre etkinlik olmadığında sohbeti otomatik olarak çözmenizi sağlar.",
+ "DURATION": {
+ "LABEL": "Etkinliksizlik süresi",
+ "HELP": "Sohbetin otomatik olarak çözüleceği etkinliksizlik süresi",
+ "PLACEHOLDER": "30",
+ "ERROR": "Otomatik çözme süresi 10 dakika ile 999 gün arasında olmalıdır",
+ "API": {
+ "SUCCESS": "Otomatik çözme ayarları başarıyla güncellendi",
+ "ERROR": "Otomatik çözme ayarları güncellenemedi"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Özel otomatik çözüm mesajı",
+ "PLACEHOLDER": "Sohbet, 15 gün etkinlik olmadığı için sistem tarafından çözüldü olarak işaretlendi",
+ "HELP": "Sohbet otomatik olarak çözüldükten sonra müşteriye gönderilen mesaj"
+ },
+ "PREFERENCES": "Tercihler",
+ "LABEL": {
+ "LABEL": "Otomatik çözümden sonra etiket ekle",
+ "PLACEHOLDER": "Etiket seç"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Temsilci yanıtı bekleyen sohbetleri atla"
+ },
+ "UPDATE_BUTTON": "Değişiklikleri Kaydet"
},
"NAME": {
"LABEL": "Hesap Adı",
@@ -69,22 +93,30 @@
"ERROR": ""
},
"AUTO_RESOLVE_IGNORE_WAITING": {
- "LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "LABEL": "Yanıtsız sohbetleri hariç tut",
+ "HELP": "Etkinleştirildiğinde, sistem hâlâ temsilci yanıtı bekleyen sohbetleri çözmeyi atlayacaktır."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Sesli Mesajları Yazıya Döktür",
+ "NOTE": "Sohbetlerdeki sesli mesajları otomatik olarak yazıya dökün. Bir sesli mesaj gönderildiğinde veya alındığında bir metin dökümü oluşturun ve mesajın yanında gösterin.",
+ "API": {
+ "SUCCESS": "Sesli mesaj transkripsiyon ayarı başarıyla güncellendi",
+ "ERROR": "Sesli yazıya dökme ayarı güncellenemedi"
+ }
},
"AUTO_RESOLVE_DURATION": {
- "LABEL": "Inactivity duration for resolution",
- "HELP": "Duration after a conversation should auto resolve if there is no activity",
+ "LABEL": "Çözüm için etkinliksizlik süresi",
+ "HELP": "Bir sohbette etkinlik yoksa otomatik çözüm için süre",
"PLACEHOLDER": "30",
- "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "ERROR": "Otomatik çözme süresi 10 dakika ile 999 gün arasında olmalıdır",
"API": {
- "SUCCESS": "Auto resolve settings updated successfully",
- "ERROR": "Failed to update auto resolve settings"
+ "SUCCESS": "Otomatik çözme ayarları başarıyla güncellendi",
+ "ERROR": "Otomatik çözme ayarları güncellenemedi"
},
"UPDATE_BUTTON": "Güncelleme",
- "MESSAGE_LABEL": "Custom resolution message",
- "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
- "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
+ "MESSAGE_LABEL": "Özel çözüm mesajı",
+ "MESSAGE_PLACEHOLDER": "Sohbet, 15 gün etkinlik olmadığı için sistem tarafından çözüldü olarak işaretlendi",
+ "MESSAGE_HELP": "Bu mesaj, bir sohbet sistem tarafından etkinliksizlik nedeniyle otomatik olarak çözüldüğünde müşteriye gönderilir."
},
"FEATURES": {
"INBOUND_EMAIL_ENABLED": "Hesabınız için e-posta ile iletişim devre dışı bırakıldı.",
@@ -94,7 +126,7 @@
"UPDATE_CHATWOOT": "{latestChatwootVersion} chatwoot sürümü indirilebilir. Lütfen sürümü güncelleyin.",
"LEARN_MORE": "Daha Fazla",
"PAYMENT_PENDING": "Ödemeniz bekliyor. Devam etmek için ödeme bilgilerinizi güncelleyin.",
- "UPGRADE": "Upgrade to continue using Chatwoot",
+ "UPGRADE": "Chatwoot'u kullanmaya devam etmek için yükseltin",
"LIMITS_UPGRADE": "Hesabınız kullanım sınırlarını aştı, lütfen Chatwoot'u kullanmaya devam etmek için planınızı yükseltin",
"OPEN_BILLING": "Fatura Detayları"
},
diff --git a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
index 27f34eb8e..2ab2b274d 100644
--- a/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/tr/helpCenter.json
@@ -697,7 +697,7 @@
"LABEL": "Slug",
"PLACEHOLDER": "user-guide",
"ERROR": "Slug gereklidir",
- "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
+ "FORMAT_ERROR": "Lütfen geçerli bir kısa ad girin, örn: kullanici-rehberi"
}
},
"PORTAL_SETTINGS": {
diff --git a/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json
index eb08fec89..7291523dc 100644
--- a/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/tr/inboxMgmt.json
@@ -47,13 +47,13 @@
"CREATE_INBOX": "Gelen Kutusu Oluştur"
},
"INSTAGRAM": {
- "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
- "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
- "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
- "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
- "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
- "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
- "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
+ "CONTINUE_WITH_INSTAGRAM": "Instagram ile devam et",
+ "CONNECT_YOUR_INSTAGRAM_PROFILE": "Instagram profilinizi bağlayın",
+ "HELP": "Bu Instagram hesabı yeni Instagram kanal gelen kutusuna taşındı. Artık bu gelen kutusundan Instagram mesajı gönderip alamayacaksınız ",
+ "ERROR_MESSAGE": "Instagram'a bağlanırken bir hata oluştu, lütfen tekrar deneyin",
+ "ERROR_AUTH": "Instagram'a bağlanırken bir hata oluştu, lütfen tekrar deneyin",
+ "NEW_INBOX_SUGGESTION": "Bu Instagram hesabı daha önce farklı bir gelen kutusuna bağlıydı ve şimdi buraya taşındı. Tüm yeni mesajlar burada görünecek. Eski gelen kutusu artık bu hesap için mesaj gönderip alamayacak.",
+ "DUPLICATE_INBOX_BANNER": "Bu Instagram hesabı yeni Instagram kanal gelen kutusuna taşındı. Artık bu gelen kutusundan Instagram mesajı gönderip alamayacaksınız."
},
"TWITTER": {
"HELP": "Twitter profilinizi bir kanal olarak eklemek için, 'Twitter ile Giriş Yap'ı tıklayarak Twitter Profilinizi doğrulamanız gerekir.",
@@ -579,28 +579,28 @@
},
"CSAT": {
"TITLE": "CSAT'yi etkinleştir",
- "SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
+ "SUBTITLE": "Müşterilerin destek deneyimleri hakkında ne hissettiklerini anlamak için sohbetlerin sonunda otomatik olarak CSAT anketleri başlatın. Memnuniyet eğilimlerini takip edin ve zaman içinde iyileştirme alanlarını belirleyin.",
"DISPLAY_TYPE": {
- "LABEL": "Display type"
+ "LABEL": "Görüntüleme türü"
},
"MESSAGE": {
"LABEL": "Mesaj",
- "PLACEHOLDER": "Please enter a message to show users with the form"
+ "PLACEHOLDER": "Form ile kullanıcılara göstermek için bir mesaj girin"
},
"SURVEY_RULE": {
- "LABEL": "Survey rule",
- "DESCRIPTION_PREFIX": "Send the survey if the conversation",
- "DESCRIPTION_SUFFIX": "any of the labels",
+ "LABEL": "Anket kuralı",
+ "DESCRIPTION_PREFIX": "Sohbet olursa anketi gönder",
+ "DESCRIPTION_SUFFIX": "etiketlerden herhangi biri",
"OPERATOR": {
"CONTAINS": "i̇çerir",
"DOES_NOT_CONTAINS": "i̇çermez"
},
- "SELECT_PLACEHOLDER": "select labels"
+ "SELECT_PLACEHOLDER": "etiketleri seç"
},
- "NOTE": "Note: CSAT surveys are sent only once per conversation",
+ "NOTE": "Not: CSAT anketleri her sohbet için yalnızca bir kez gönderilir",
"API": {
- "SUCCESS_MESSAGE": "CSAT settings updated successfully",
- "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
+ "SUCCESS_MESSAGE": "CSAT ayarları başarıyla güncellendi",
+ "ERROR_MESSAGE": "CSAT ayarları güncellenemedi. Lütfen daha sonra tekrar deneyin."
}
},
"BUSINESS_HOURS": {
diff --git a/app/javascript/dashboard/i18n/locale/tr/integrations.json b/app/javascript/dashboard/i18n/locale/tr/integrations.json
index d2e0426a9..12c7fc99c 100644
--- a/app/javascript/dashboard/i18n/locale/tr/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/tr/integrations.json
@@ -42,8 +42,8 @@
"WEBWIDGET_TRIGGERED": "Kullanıcı tarafından canlı sohbet widget'ı açıldı",
"CONTACT_CREATED": "Kişi Oluşturuldu",
"CONTACT_UPDATED": "Kişi Güncellendi",
- "CONVERSATION_TYPING_ON": "Conversation Typing On",
- "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
+ "CONVERSATION_TYPING_ON": "Sohbet Yazıyor Açık",
+ "CONVERSATION_TYPING_OFF": "Sohbet Yazıyor Kapalı"
}
},
"END_POINT": {
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Evet, sil",
"CANCEL": "İptal Et"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,25 +337,38 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Copilot ile başlayın",
+ "KICK_OFF_MESSAGE": "Hızlı bir özet mi lazım, geçmiş sohbetleri mi kontrol etmek istiyorsunuz ya da daha iyi bir yanıt mı yazmak istiyorsunuz? Copilot işleri hızlandırmak için burada.",
"SEND_MESSAGE": "Mesajı Gönder...",
- "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
+ "EMPTY_MESSAGE": "Yanıt oluşturulurken bir hata oluştu. Lütfen tekrar deneyin.",
"LOADER": "Captain is thinking",
"YOU": "Sen",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Adımları göster",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
- "LABEL": "Summarize this conversation",
- "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+ "LABEL": "Bu sohbeti özetle",
+ "CONTENT": "Müşteri ile destek temsilcisi arasında tartışılan ana noktaları özetle; müşterinin endişeleri, soruları ve temsilcinin sunduğu çözümler veya yanıtlar dahil"
},
"SUGGEST": {
- "LABEL": "Suggest an answer",
- "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+ "LABEL": "Bir yanıt öner",
+ "CONTENT": "Müşterinin sorusunu analiz edin ve endişelerini veya sorularını etkili bir şekilde ele alan bir yanıt taslağı oluşturun. Yanıtın açık, öz ve bilgilendirici olmasını sağlayın."
},
"RATE": {
- "LABEL": "Rate this conversation",
- "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ "LABEL": "Bu sohbeti değerlendir",
+ "CONTENT": "Sohbetin müşterinin ihtiyaçlarını ne kadar karşıladığını gözden geçirin. Ton, açıklık ve etkililik açısından 5 üzerinden bir puan verin."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "Yüksek öncelikli sohbetler",
+ "CONTENT": "Tüm yüksek öncelikli açık sohbetlerin bir özetini verin. Sohbet kimliği, müşteri adı (varsa), son mesaj içeriği ve atanan temsilciyi ekleyin. Gerekirse duruma göre gruplayın."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "Kişileri listele",
+ "CONTENT": "İlk 10 kişiyi göster. Ad, e-posta veya telefon numarası (varsa), son görülme zamanı ve etiketler (varsa) dahil olsun."
}
}
},
@@ -356,9 +376,9 @@
"USER": "Sen",
"ASSISTANT": "Assistant",
"MESSAGE_PLACEHOLDER": "Mesajınız...",
- "HEADER": "Playground",
- "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
- "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+ "HEADER": "Oyun Alanı",
+ "DESCRIPTION": "Bu oyun alanını asistanınıza mesaj göndermek ve yanıtlarının doğru, hızlı ve beklediğiniz tonda olup olmadığını kontrol etmek için kullanın.",
+ "CREDIT_NOTE": "Buradan gönderilen mesajlar Captain kredilerinize sayılacaktır."
},
"PAYWALL": {
"TITLE": "Upgrade to use Captain AI",
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "Hesabınızda kullanılabilir asistan yok.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -400,42 +420,46 @@
"FORM": {
"UPDATE": "Güncelleme",
"SECTIONS": {
- "BASIC_INFO": "Basic Information",
- "SYSTEM_MESSAGES": "System Messages",
- "INSTRUCTIONS": "Instructions",
+ "BASIC_INFO": "Temel Bilgiler",
+ "SYSTEM_MESSAGES": "Sistem Mesajları",
+ "INSTRUCTIONS": "Talimatlar",
"FEATURES": "Özellikleri",
- "TOOLS": "Tools "
+ "TOOLS": "Araçlar "
},
"NAME": {
"LABEL": "İsim",
- "PLACEHOLDER": "Enter assistant name",
- "ERROR": "The name is required"
+ "PLACEHOLDER": "Asistan adını girin",
+ "ERROR": "Ad gereklidir"
+ },
+ "TEMPERATURE": {
+ "LABEL": "Yanıt Sıcaklığı",
+ "DESCRIPTION": "Asistanın yanıtlarının ne kadar yaratıcı veya kısıtlayıcı olması gerektiğini ayarlayın. Düşük değerler daha odaklı ve deterministik yanıtlar üretir, yüksek değerler ise daha yaratıcı ve çeşitli yanıtlar sağlar."
},
"DESCRIPTION": {
"LABEL": "Açıklama",
- "PLACEHOLDER": "Enter assistant description",
- "ERROR": "The description is required"
+ "PLACEHOLDER": "Asistan açıklamasını girin",
+ "ERROR": "Açıklama gereklidir"
},
"PRODUCT_NAME": {
"LABEL": "Product Name",
- "PLACEHOLDER": "Enter product name",
+ "PLACEHOLDER": "Ürün adını girin",
"ERROR": "The product name is required"
},
"WELCOME_MESSAGE": {
- "LABEL": "Welcome Message",
- "PLACEHOLDER": "Enter welcome message"
+ "LABEL": "Karşılama Mesajı",
+ "PLACEHOLDER": "Karşılama mesajı girin"
},
"HANDOFF_MESSAGE": {
- "LABEL": "Handoff Message",
- "PLACEHOLDER": "Enter handoff message"
+ "LABEL": "Aktarım Mesajı",
+ "PLACEHOLDER": "Aktarım mesajı girin"
},
"RESOLUTION_MESSAGE": {
- "LABEL": "Resolution Message",
- "PLACEHOLDER": "Enter resolution message"
+ "LABEL": "Çözüm Mesajı",
+ "PLACEHOLDER": "Çözüm mesajı girin"
},
"INSTRUCTIONS": {
- "LABEL": "Instructions",
- "PLACEHOLDER": "Enter instructions for the assistant"
+ "LABEL": "Talimatlar",
+ "PLACEHOLDER": "Asistan için talimatları girin"
},
"FEATURES": {
"TITLE": "Özellikleri",
@@ -447,7 +471,7 @@
"TITLE": "Update the assistant",
"SUCCESS_MESSAGE": "The assistant has been successfully updated",
"ERROR_MESSAGE": "There was an error updating the assistant, please try again.",
- "NOT_FOUND": "Could not find the assistant. Please try again."
+ "NOT_FOUND": "Asistan bulunamadı. Lütfen tekrar deneyin."
},
"OPTIONS": {
"EDIT_ASSISTANT": "Edit Assistant",
diff --git a/app/javascript/dashboard/i18n/locale/tr/macros.json b/app/javascript/dashboard/i18n/locale/tr/macros.json
index 4d6e7a079..8535a86ab 100644
--- a/app/javascript/dashboard/i18n/locale/tr/macros.json
+++ b/app/javascript/dashboard/i18n/locale/tr/macros.json
@@ -85,20 +85,20 @@
"ATLEAST_ONE_ACTION_REQUIRED": "En az bir eylem gereklidir"
},
"ACTIONS": {
- "ASSIGN_TEAM": "Assign a Team",
- "ASSIGN_AGENT": "Assign an Agent",
- "ADD_LABEL": "Add a Label",
- "REMOVE_LABEL": "Remove a Label",
- "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
- "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+ "ASSIGN_TEAM": "Bir Ekibe Ata",
+ "ASSIGN_AGENT": "Bir Temsilci Ata",
+ "ADD_LABEL": "Etiket Ekle",
+ "REMOVE_LABEL": "Etiketi Kaldır",
+ "REMOVE_ASSIGNED_TEAM": "Atanan Ekibi Kaldır",
+ "SEND_EMAIL_TRANSCRIPT": "E-posta Dökümü Gönder",
"MUTE_CONVERSATION": "Konuşmayı Sessize Al",
"SNOOZE_CONVERSATION": "Konuşmayı Ertele",
"RESOLVE_CONVERSATION": "Görüşmeyi çöz",
- "SEND_ATTACHMENT": "Send Attachment",
- "SEND_MESSAGE": "Send a Message",
+ "SEND_ATTACHMENT": "Ek Gönder",
+ "SEND_MESSAGE": "Mesaj Gönder",
"CHANGE_PRIORITY": "Önceliği Değiştir",
- "ADD_PRIVATE_NOTE": "Add a Private Note",
- "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+ "ADD_PRIVATE_NOTE": "Özel Bir Not Ekle",
+ "SEND_WEBHOOK_EVENT": "Webhook Olayı Gönder"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/tr/report.json b/app/javascript/dashboard/i18n/locale/tr/report.json
index 43f21de81..496a82156 100644
--- a/app/javascript/dashboard/i18n/locale/tr/report.json
+++ b/app/javascript/dashboard/i18n/locale/tr/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Etiketler Genel Bakış",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Grafik verileri yükleniyor...",
"NO_ENOUGH_DATA": "Rapor oluşturmak için yeterli veri yok, Lütfen daha sonra tekrar deneyin.",
"DOWNLOAD_LABEL_REPORTS": "Etiket raporlarını indir",
@@ -559,6 +560,7 @@
"INBOX": "Gelen Kutusu",
"AGENT": "Kullanıcı",
"TEAM": "Ekip",
+ "LABEL": "Etiket",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/tr/search.json b/app/javascript/dashboard/i18n/locale/tr/search.json
index 56c53f3d6..ef7724c88 100644
--- a/app/javascript/dashboard/i18n/locale/tr/search.json
+++ b/app/javascript/dashboard/i18n/locale/tr/search.json
@@ -4,12 +4,14 @@
"ALL": "Hepsi",
"CONTACTS": "Kişiler",
"CONVERSATIONS": "Konuşmalar",
- "MESSAGES": "Mesajlar"
+ "MESSAGES": "Mesajlar",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Kişiler",
"CONVERSATIONS": "Konuşmalar",
- "MESSAGES": "Mesajlar"
+ "MESSAGES": "Mesajlar",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/tr/settings.json b/app/javascript/dashboard/i18n/locale/tr/settings.json
index bfd8bc041..57c563da6 100644
--- a/app/javascript/dashboard/i18n/locale/tr/settings.json
+++ b/app/javascript/dashboard/i18n/locale/tr/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Erişim Jetonu",
"NOTE": "Bu simge, API tabanlı bir entegrasyon oluşturuyorsanız kullanılabilir",
- "COPY": "Kopyala"
+ "COPY": "Kopyala",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Emin misiniz?",
+ "CONFIRM_HINT": "Onaylamak için tekrar tıklayın",
+ "RESET_SUCCESS": "Erişim anahtarı başarıyla yeniden oluşturuldu",
+ "RESET_ERROR": "Erişim anahtarı yeniden oluşturulamadı. Lütfen tekrar deneyin"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Sesli Uyarılar",
@@ -185,7 +190,8 @@
"OFFLINE": "Çevrimdışı"
},
"SET_AVAILABILITY_SUCCESS": "Uygunluk başarıyla ayarlandı",
- "SET_AVAILABILITY_ERROR": "Uygunluk ayarlanamadı, lütfen tekrar deneyin"
+ "SET_AVAILABILITY_ERROR": "Uygunluk ayarlanamadı, lütfen tekrar deneyin",
+ "IMPERSONATING_ERROR": "Bir kullanıcıyı taklit ederken kullanılabilirlik değiştirilemez"
},
"EMAIL": {
"LABEL": "E-posta Adresiniz",
@@ -280,6 +286,7 @@
"REPORTS": "Raporlar",
"SETTINGS": "Ayarlar",
"CONTACTS": "Kişiler",
+ "ACTIVE": "Aktif",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/uk/agentBots.json b/app/javascript/dashboard/i18n/locale/uk/agentBots.json
index 2b21dc139..5bdd49dd8 100644
--- a/app/javascript/dashboard/i18n/locale/uk/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/uk/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Не вдалося оновити бота. Будь ласка, спробуйте ще раз."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Ключ доступу",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/uk/auditLogs.json b/app/javascript/dashboard/i18n/locale/uk/auditLogs.json
index fb5f40c72..6f05f716c 100644
--- a/app/javascript/dashboard/i18n/locale/uk/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/uk/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/uk/contact.json b/app/javascript/dashboard/i18n/locale/uk/contact.json
index de1ae547e..ba4239dcf 100644
--- a/app/javascript/dashboard/i18n/locale/uk/contact.json
+++ b/app/javascript/dashboard/i18n/locale/uk/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Контакти",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Текст повідомлення",
"SEND_MESSAGE": "Надіслати",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Видалити контакт",
"DELETE_DIALOG": {
"TITLE": "Підтвердження видалення",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Так, видалити",
"API": {
"SUCCESS_MESSAGE": "Кампанію успішно видалено",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Немає контактів, які відповідають вашому пошуку 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/uk/conversation.json b/app/javascript/dashboard/i18n/locale/uk/conversation.json
index b1b0434f0..192acf812 100644
--- a/app/javascript/dashboard/i18n/locale/uk/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/uk/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Вирішити",
"REOPEN_ACTION": "Відкрити знову",
"OPEN_ACTION": "Відкриті",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Ще",
"CLOSE": "Закрити",
"DETAILS": "подробиці",
@@ -117,6 +118,11 @@
"FAILED": "Не вдалося змінити пріоритет. Будь ласка, спробуйте ще раз."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Видалити"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Позначити як \"В очікуванні\"",
"RESOLVED": "Позначити як вирішене",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Призначити мітку",
"AGENTS_LOADING": "Завантаження агентів...",
"ASSIGN_TEAM": "Призначити команду",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Ідентифікатор розмови {conversationId} призначено для \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Мітка успішно призначена",
"ASSIGN_LABEL_FAILED": "Призначення мітки не вдалося",
"CHANGE_TEAM": "Команда змінена",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Файл перевищує максимальний розмір вкладень {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} МБ",
"MESSAGE_ERROR": "Не вдалося надіслати повідомлення, будь ласка, повторіть спробу пізніше",
"SENT_BY": "Надіслав:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Атрибути контакту",
"PREVIOUS_CONVERSATION": "Попередні бесіди",
"MACROS": "Макрос",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/uk/general.json b/app/javascript/dashboard/i18n/locale/uk/general.json
index 4b8be2403..5215dd837 100644
--- a/app/javascript/dashboard/i18n/locale/uk/general.json
+++ b/app/javascript/dashboard/i18n/locale/uk/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Пошук",
"EMPTY_STATE": "Результатів не знайдено"
- }
+ },
+ "CLOSE": "Закрити"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/uk/generalSettings.json b/app/javascript/dashboard/i18n/locale/uk/generalSettings.json
index 1e166b3d0..7f2440d0a 100644
--- a/app/javascript/dashboard/i18n/locale/uk/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/uk/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Налаштування",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Назва облікового запису",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/uk/integrations.json b/app/javascript/dashboard/i18n/locale/uk/integrations.json
index a13516cd8..619a3fff0 100644
--- a/app/javascript/dashboard/i18n/locale/uk/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/uk/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Так, видалити",
"CANCEL": "Скасувати"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Надіслати...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "Ви",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "Ви можете змінити або скасувати план у будь-який час"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Будь ласка, зверніться до адміністратора для оновлення."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Опис",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/uk/report.json b/app/javascript/dashboard/i18n/locale/uk/report.json
index bf5978d63..f15f5065b 100644
--- a/app/javascript/dashboard/i18n/locale/uk/report.json
+++ b/app/javascript/dashboard/i18n/locale/uk/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Огляд міток",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Завантаження даних діаграми...",
"NO_ENOUGH_DATA": "Ми не отримали достатньо даних для генерації звіту. Будь ласка, спробуйте ще раз пізніше.",
"DOWNLOAD_LABEL_REPORTS": "Завантажити звіти по міткам",
@@ -559,6 +560,7 @@
"INBOX": "Вхідні",
"AGENT": "Агент",
"TEAM": "Команда",
+ "LABEL": "Мітка",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/uk/search.json b/app/javascript/dashboard/i18n/locale/uk/search.json
index 21a437522..86c6ae9c1 100644
--- a/app/javascript/dashboard/i18n/locale/uk/search.json
+++ b/app/javascript/dashboard/i18n/locale/uk/search.json
@@ -4,12 +4,14 @@
"ALL": "Всі",
"CONTACTS": "Контакти",
"CONVERSATIONS": "Бесіди",
- "MESSAGES": "Текст повідомлень"
+ "MESSAGES": "Текст повідомлень",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Контакти",
"CONVERSATIONS": "Бесіди",
- "MESSAGES": "Текст повідомлень"
+ "MESSAGES": "Текст повідомлень",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/uk/settings.json b/app/javascript/dashboard/i18n/locale/uk/settings.json
index b89d26590..c8f3dee00 100644
--- a/app/javascript/dashboard/i18n/locale/uk/settings.json
+++ b/app/javascript/dashboard/i18n/locale/uk/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Ключ доступу",
"NOTE": "Цей ключ можна використовувати, якщо ви створюєте API-інтеграцію",
- "COPY": "Копіювати"
+ "COPY": "Копіювати",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Не в мережі"
},
"SET_AVAILABILITY_SUCCESS": "Доступу успішно встановлено",
- "SET_AVAILABILITY_ERROR": "Не вдалося налаштувати доступність, будь ласка, спробуйте ще раз"
+ "SET_AVAILABILITY_ERROR": "Не вдалося налаштувати доступність, будь ласка, спробуйте ще раз",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Ваша адреса електронної пошти",
@@ -280,6 +286,7 @@
"REPORTS": "Звіти",
"SETTINGS": "Налаштування",
"CONTACTS": "Контакти",
+ "ACTIVE": "Активний",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ur/agentBots.json b/app/javascript/dashboard/i18n/locale/ur/agentBots.json
index 3d8b3d107..e1cc3800d 100644
--- a/app/javascript/dashboard/i18n/locale/ur/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ur/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ur/auditLogs.json b/app/javascript/dashboard/i18n/locale/ur/auditLogs.json
index 2896de8d5..8166e3717 100644
--- a/app/javascript/dashboard/i18n/locale/ur/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ur/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ur/contact.json b/app/javascript/dashboard/i18n/locale/ur/contact.json
index afe8c5153..249c1b013 100644
--- a/app/javascript/dashboard/i18n/locale/ur/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ur/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "کانٹیکٹس",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "پیغام",
"SEND_MESSAGE": "پیغام بھیجیں",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "کانٹیکٹ حذف کریں۔",
"DELETE_DIALOG": {
"TITLE": "حذف کرنے کی تصدیق کریں۔",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "ہاں، حذف کریں۔ ",
"API": {
"SUCCESS_MESSAGE": "کانٹیکٹ کامیابی سے حذف ہو گیا۔",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "کوئی کانٹیکٹ آپ کی تلاش سے میل نہیں کھاتا 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ur/conversation.json b/app/javascript/dashboard/i18n/locale/ur/conversation.json
index 6520995b1..0078f4b5b 100644
--- a/app/javascript/dashboard/i18n/locale/ur/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ur/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "حل کریں۔",
"REOPEN_ACTION": "دوبارہ کھولیں۔",
"OPEN_ACTION": "کھولیں۔",
+ "MORE_ACTIONS": "More actions",
"OPEN": "مزید",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "حذف کریں۔"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "پچھلی بات چیت",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ur/general.json b/app/javascript/dashboard/i18n/locale/ur/general.json
index 795daa26e..92475863a 100644
--- a/app/javascript/dashboard/i18n/locale/ur/general.json
+++ b/app/javascript/dashboard/i18n/locale/ur/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "تلاش کریں۔",
"EMPTY_STATE": "کوئی نتیجہ نہیں"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ur/generalSettings.json b/app/javascript/dashboard/i18n/locale/ur/generalSettings.json
index e0bee9f65..b41fc07a2 100644
--- a/app/javascript/dashboard/i18n/locale/ur/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ur/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ur/integrations.json b/app/javascript/dashboard/i18n/locale/ur/integrations.json
index 6e3f11061..aa18160a1 100644
--- a/app/javascript/dashboard/i18n/locale/ur/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ur/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "منسوخ کریں۔"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "پیغام بھیجیں...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ur/report.json b/app/javascript/dashboard/i18n/locale/ur/report.json
index 0e456b5cd..37d8dc796 100644
--- a/app/javascript/dashboard/i18n/locale/ur/report.json
+++ b/app/javascript/dashboard/i18n/locale/ur/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "ان باکس",
"AGENT": "ایجنٹ",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ur/search.json b/app/javascript/dashboard/i18n/locale/ur/search.json
index 1641a1ee3..bf0da44ef 100644
--- a/app/javascript/dashboard/i18n/locale/ur/search.json
+++ b/app/javascript/dashboard/i18n/locale/ur/search.json
@@ -4,12 +4,14 @@
"ALL": "تمام",
"CONTACTS": "کانٹیکٹس",
"CONVERSATIONS": "مکالمات",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "کانٹیکٹس",
"CONVERSATIONS": "مکالمات",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ur/settings.json b/app/javascript/dashboard/i18n/locale/ur/settings.json
index 93c90b9bf..cceb0facb 100644
--- a/app/javascript/dashboard/i18n/locale/ur/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ur/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "کانٹیکٹس",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json b/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json
index 128cd1564..d3a0bb991 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Access Token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/auditLogs.json b/app/javascript/dashboard/i18n/locale/ur_IN/auditLogs.json
index 35c054fa2..df236f5b5 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/contact.json b/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
index 476a69196..38489d630 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Contacts",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "Message",
"SEND_MESSAGE": "Send message",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Delete contact",
"DELETE_DIALOG": {
"TITLE": "Confirm Deletion",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Yes, Delete",
"API": {
"SUCCESS_MESSAGE": "Contact deleted successfully",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "No contacts matches your search 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json b/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json
index da2f64b01..c047f17ad 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Resolve",
"REOPEN_ACTION": "Reopen",
"OPEN_ACTION": "Open",
+ "MORE_ACTIONS": "More actions",
"OPEN": "More",
"CLOSE": "Close",
"DETAILS": "details",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Delete"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Mark as pending",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "Sent by:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Contact Attributes",
"PREVIOUS_CONVERSATION": "Previous Conversations",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/general.json b/app/javascript/dashboard/i18n/locale/ur_IN/general.json
index 78e97db90..129fb239a 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/general.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Search",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "Close"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json b/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json
index 7da76df18..c0c4d247d 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Account name",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json b/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json
index e57ecb7cd..4eb1343cb 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Yes, delete",
"CANCEL": "Cancel"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Send message...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Description",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/report.json b/app/javascript/dashboard/i18n/locale/ur_IN/report.json
index e176d9147..18f1ed14b 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/report.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Loading chart data...",
"NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "Inbox",
"AGENT": "Agent",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/search.json b/app/javascript/dashboard/i18n/locale/ur_IN/search.json
index 3cb566813..e8510ab97 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/search.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/search.json
@@ -4,12 +4,14 @@
"ALL": "All",
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Contacts",
"CONVERSATIONS": "Conversations",
- "MESSAGES": "Messages"
+ "MESSAGES": "Messages",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/ur_IN/settings.json b/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
index 4be80dba1..6a9cbf229 100644
--- a/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
+++ b/app/javascript/dashboard/i18n/locale/ur_IN/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Access Token",
"NOTE": "This token can be used if you are building an API based integration",
- "COPY": "Copy"
+ "COPY": "Copy",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Offline"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Your email address",
@@ -280,6 +286,7 @@
"REPORTS": "Reports",
"SETTINGS": "Settings",
"CONTACTS": "Contacts",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/vi/agentBots.json b/app/javascript/dashboard/i18n/locale/vi/agentBots.json
index f9444a420..a001515bf 100644
--- a/app/javascript/dashboard/i18n/locale/vi/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/vi/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "Could not update bot. Please try again."
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "Token truy cập",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/vi/auditLogs.json b/app/javascript/dashboard/i18n/locale/vi/auditLogs.json
index 4f5eb0c9a..5f120867e 100644
--- a/app/javascript/dashboard/i18n/locale/vi/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/vi/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/vi/contact.json b/app/javascript/dashboard/i18n/locale/vi/contact.json
index f83818461..384923580 100644
--- a/app/javascript/dashboard/i18n/locale/vi/contact.json
+++ b/app/javascript/dashboard/i18n/locale/vi/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "Liên hệ",
"SEARCH_TITLE": "Tìm kiếm liên hệ",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Tìm kiếm...",
"MESSAGE_BUTTON": "Tin nhắn",
"SEND_MESSAGE": "Gửi tin nhắn",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "Xoá liên hệ",
"DELETE_DIALOG": {
"TITLE": "Xác nhận xoá",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "Có, Xoá",
"API": {
"SUCCESS_MESSAGE": "Liên hệ đã được xóa thành công",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "Không có liên hệ nào khớp với tìm kiếm của bạn 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/vi/conversation.json b/app/javascript/dashboard/i18n/locale/vi/conversation.json
index c8363b3a1..50b5edea3 100644
--- a/app/javascript/dashboard/i18n/locale/vi/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/vi/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "Giải quyết",
"REOPEN_ACTION": "Mở lại",
"OPEN_ACTION": "Mở",
+ "MORE_ACTIONS": "More actions",
"OPEN": "Nhiều",
"CLOSE": "Đóng",
"DETAILS": "chi tiết",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "Xoá"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "Đánh dấu chưa giải quyết",
"RESOLVED": "Đánh dấu là đã giải quyết",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Gán nhãn",
"AGENTS_LOADING": "Đang tải điện thoại viên...",
"ASSIGN_TEAM": "Gán nhóm",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Id hội thoại {conversationId} được gán cho \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Đã gán nhãn thành công",
"ASSIGN_LABEL_FAILED": "Gán nhãn không thành công",
"CHANGE_TEAM": "Nhóm hội thoại đã được thay đổi",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "Tệp vượt quá {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB mức hạn chế",
"MESSAGE_ERROR": "Không thể gửi tin nhắn này, vui lòng thử lại sau",
"SENT_BY": "Gửi bởi:",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "Thuộc tính của liên hệ",
"PREVIOUS_CONVERSATION": "Cuộc trò chuyện trước đó",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/vi/general.json b/app/javascript/dashboard/i18n/locale/vi/general.json
index fa77eaf0f..52b5d2d2c 100644
--- a/app/javascript/dashboard/i18n/locale/vi/general.json
+++ b/app/javascript/dashboard/i18n/locale/vi/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "Tìm kiếm",
"EMPTY_STATE": "Không tìm thấy kết quả"
- }
+ },
+ "CLOSE": "Đóng"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/vi/generalSettings.json b/app/javascript/dashboard/i18n/locale/vi/generalSettings.json
index 14332c848..39db9df91 100644
--- a/app/javascript/dashboard/i18n/locale/vi/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/vi/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "Tên tài khoản",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/vi/integrations.json b/app/javascript/dashboard/i18n/locale/vi/integrations.json
index 6d50f75dc..53a9d6997 100644
--- a/app/javascript/dashboard/i18n/locale/vi/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/vi/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "Có, xoá",
"CANCEL": "Huỷ"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "Gửi tin nhắn...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "Mô tả",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/vi/report.json b/app/javascript/dashboard/i18n/locale/vi/report.json
index 3722dacd0..d6f282a3a 100644
--- a/app/javascript/dashboard/i18n/locale/vi/report.json
+++ b/app/javascript/dashboard/i18n/locale/vi/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Tổng quan nhãn",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "Đang tải các biểu đồ dữ liệu...",
"NO_ENOUGH_DATA": "Chúng tôi không nhận được đủ điểm dữ liệu để tạo báo cáo, Vui lòng thử lại sau.",
"DOWNLOAD_LABEL_REPORTS": "Tải xuống báo cáo nhãn",
@@ -559,6 +560,7 @@
"INBOX": "Hộp thư đến",
"AGENT": "Nhà cung cấp",
"TEAM": "Nhóm",
+ "LABEL": "Nhãn",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/vi/search.json b/app/javascript/dashboard/i18n/locale/vi/search.json
index 1504f5025..c9155c953 100644
--- a/app/javascript/dashboard/i18n/locale/vi/search.json
+++ b/app/javascript/dashboard/i18n/locale/vi/search.json
@@ -4,12 +4,14 @@
"ALL": "Tất cả",
"CONTACTS": "Danh bạ",
"CONVERSATIONS": "Các cuộc hội thoại",
- "MESSAGES": "Tin nhắn"
+ "MESSAGES": "Tin nhắn",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "Danh bạ",
"CONVERSATIONS": "Các cuộc hội thoại",
- "MESSAGES": "Tin nhắn"
+ "MESSAGES": "Tin nhắn",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/vi/settings.json b/app/javascript/dashboard/i18n/locale/vi/settings.json
index 7f39c61c0..8933ff6f7 100644
--- a/app/javascript/dashboard/i18n/locale/vi/settings.json
+++ b/app/javascript/dashboard/i18n/locale/vi/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "Token truy cập",
"NOTE": "Có thể sử dụng Token này nếu bạn đang xây dựng tích hợp dựa trên API",
- "COPY": "Sao Chép"
+ "COPY": "Sao Chép",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "Audio Alerts",
@@ -185,7 +190,8 @@
"OFFLINE": "Không Trực Tuyến"
},
"SET_AVAILABILITY_SUCCESS": "Tính khả dụng đã được thiết lập thành công",
- "SET_AVAILABILITY_ERROR": "Không thể đặt, vui lòng thử lại"
+ "SET_AVAILABILITY_ERROR": "Không thể đặt, vui lòng thử lại",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "Địa chỉ email của bạn",
@@ -280,6 +286,7 @@
"REPORTS": "Báo cáo",
"SETTINGS": "Cài Đặt",
"CONTACTS": "Liên hệ",
+ "ACTIVE": "Có hiệu lực",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json
index b91e58d66..3254d3098 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/agentBots.json
@@ -2,13 +2,13 @@
"AGENT_BOTS": {
"HEADER": "机器人",
"LOADING_EDITOR": "正在加载编辑器...",
- "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try. You can manage your bots from this page or create new ones using the 'Add Bot' button.",
+ "DESCRIPTION": "客服机器人就像您团队中最出色的成员。它们可以处理琐事，让您专注于重要的事情。试试看吧。您可以在此页面管理您的机器人，或使用“配置新机器人”按钮创建新的机器人。",
"LEARN_MORE": "了解客服机器人",
- "GLOBAL_BOT": "System bot",
+ "GLOBAL_BOT": "系统级机器人",
"GLOBAL_BOT_BADGE": "系统",
"AVATAR": {
- "SUCCESS_DELETE": "Bot avatar deleted successfully",
- "ERROR_DELETE": "Error deleting bot avatar, please try again"
+ "SUCCESS_DELETE": "机器人头像删除成功",
+ "ERROR_DELETE": "删除机器人头像时出错，请重试"
},
"BOT_CONFIGURATION": {
"TITLE": "选择一个客服机器人",
@@ -22,7 +22,7 @@
"SELECT_PLACEHOLDER": "选择机器人"
},
"ADD": {
- "TITLE": "Add Bot",
+ "TITLE": "添加机器人",
"CANCEL_BUTTON_TEXT": "取消",
"API": {
"SUCCESS_MESSAGE": "机器人添加成功.",
@@ -30,10 +30,10 @@
}
},
"LIST": {
- "404": "No bots found. You can create a bot by clicking the 'Add Bot' button.",
+ "404": "未找到机器人。您可以通过点击「添加机器人」按钮来创建一个机器人。",
"LOADING": "正在获取机器人...",
"TABLE_HEADER": {
- "DETAILS": "Bot Details",
+ "DETAILS": "机器人详情",
"URL": "Webhook 网址"
}
},
@@ -42,7 +42,7 @@
"TITLE": "删除机器人",
"CONFIRM": {
"TITLE": "确认删除",
- "MESSAGE": "Are you sure you want to delete {name}?",
+ "MESSAGE": "您确定要删除 {name}？",
"YES": "是，删除",
"NO": "不，保留"
},
@@ -59,14 +59,21 @@
"ERROR_MESSAGE": "无法更新机器人。请再试一次。"
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "访问令牌",
+ "DESCRIPTION": "复制访问令牌并安全保存",
+ "COPY_SUCCESSFUL": "访问令牌已复制到剪贴板",
+ "RESET_SUCCESS": "成功重新生成访问令牌",
+ "RESET_ERROR": "无法重新生成访问令牌。请重试"
+ },
"FORM": {
"AVATAR": {
- "LABEL": "Bot avatar"
+ "LABEL": "机器人头像"
},
"NAME": {
"LABEL": "机器人名称",
- "PLACEHOLDER": "Enter bot name",
- "REQUIRED": "Bot name is required"
+ "PLACEHOLDER": "输入机器人名称",
+ "REQUIRED": "机器人名称是必需的"
},
"DESCRIPTION": {
"LABEL": "描述信息",
@@ -75,19 +82,19 @@
"WEBHOOK_URL": {
"LABEL": "Webhook 网址",
"PLACEHOLDER": "https://example.com/webhook",
- "REQUIRED": "Webhook URL is required"
+ "REQUIRED": "Webhook URL 是必需的"
},
"ERRORS": {
- "NAME": "Bot name is required",
- "URL": "Webhook URL is required",
- "VALID_URL": "Please enter a valid URL starting with http:// or https://"
+ "NAME": "机器人名称是必需的",
+ "URL": "Webhook URL 是必需的",
+ "VALID_URL": "请输入一个以 http:// 或 https:// 开头的有效URL"
},
"CANCEL": "取消",
- "CREATE": "Create Bot",
- "UPDATE": "Update Bot"
+ "CREATE": "创建机器人",
+ "UPDATE": "更新机器人"
},
"WEBHOOK": {
- "DESCRIPTION": "Configure a webhook bot to integrate with your custom services. The bot will receive and process events from conversations and can respond to them."
+ "DESCRIPTION": "配置Webhook 机器人与您的自定义服务集成。机器人将接收和处理会话中的事件，并且能够响应这些事件。"
},
"TYPES": {
"WEBHOOK": "Webhook 机器人"
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json b/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json
index c7df57e4b..b7fca9a39 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} 更新了账户配置 (##{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} 删除了对话 #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/automation.json b/app/javascript/dashboard/i18n/locale/zh_CN/automation.json
index cf7ff42e0..285a7a8bd 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/automation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/automation.json
@@ -130,37 +130,37 @@
"EVENTS": {
"CONVERSATION_CREATED": "对话创建",
"CONVERSATION_UPDATED": "对话已更新",
- "MESSAGE_CREATED": "Message Created",
- "CONVERSATION_OPENED": "Conversation Opened"
+ "MESSAGE_CREATED": "消息已创建",
+ "CONVERSATION_OPENED": "对话已打开"
},
"ACTIONS": {
- "ASSIGN_AGENT": "Assign to Agent",
- "ASSIGN_TEAM": "Assign a Team",
- "ADD_LABEL": "Add a Label",
- "REMOVE_LABEL": "Remove a Label",
- "SEND_EMAIL_TO_TEAM": "Send an Email to Team",
- "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+ "ASSIGN_AGENT": "分配客服",
+ "ASSIGN_TEAM": "分配团队",
+ "ADD_LABEL": "添加标签",
+ "REMOVE_LABEL": "移除标签",
+ "SEND_EMAIL_TO_TEAM": "发送电子邮件给团队",
+ "SEND_EMAIL_TRANSCRIPT": "通过邮件发送聊天记录",
"MUTE_CONVERSATION": "开始会话",
"SNOOZE_CONVERSATION": "暂停对话",
"RESOLVE_CONVERSATION": "解决对话",
- "SEND_WEBHOOK_EVENT": "Send Webhook Event",
- "SEND_ATTACHMENT": "Send Attachment",
- "SEND_MESSAGE": "Send a Message",
+ "SEND_WEBHOOK_EVENT": "发送 Webhook 事件",
+ "SEND_ATTACHMENT": "发送附件",
+ "SEND_MESSAGE": "发送消息",
"CHANGE_PRIORITY": "更改优先级",
"ADD_SLA": "添加SLA"
},
"ATTRIBUTES": {
- "MESSAGE_TYPE": "Message Type",
- "MESSAGE_CONTAINS": "Message Contains",
+ "MESSAGE_TYPE": "消息类型",
+ "MESSAGE_CONTAINS": "消息包含",
"EMAIL": "Email",
"INBOX": "收件箱",
- "CONVERSATION_LANGUAGE": "Conversation Language",
+ "CONVERSATION_LANGUAGE": "对话语言",
"PHONE_NUMBER": "电话号码",
"STATUS": "状态",
"BROWSER_LANGUAGE": "浏览器语言",
- "MAIL_SUBJECT": "Email Subject",
+ "MAIL_SUBJECT": "电子邮件主题",
"COUNTRY_NAME": "国家",
- "REFERER_LINK": "Referrer Link",
+ "REFERER_LINK": "引荐链接",
"ASSIGNEE_NAME": "负责人",
"TEAM_NAME": "团队",
"PRIORITY": "优先级"
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/components.json b/app/javascript/dashboard/i18n/locale/zh_CN/components.json
index 8be474f93..3d5f736ec 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/components.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/components.json
@@ -45,9 +45,9 @@
"WATCH_VIDEO": "观看视频"
},
"DURATION_INPUT": {
- "MINUTES": "Minutes",
- "HOURS": "Hours",
- "DAYS": "Days",
- "PLACEHOLDER": "Enter duration"
+ "MINUTES": "分钟",
+ "HOURS": "小时",
+ "DAYS": "天",
+ "PLACEHOLDER": "输入耗时"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
index cfffb212c..b233f798b 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "联系人",
"SEARCH_TITLE": "搜索联系人",
+ "ACTIVE_TITLE": "活跃的联系人",
"SEARCH_PLACEHOLDER": "搜索……",
"MESSAGE_BUTTON": "消息",
"SEND_MESSAGE": "发送消息",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "添加 Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "这一操作是永久且不可逆转的。",
+ "BUTTON": "立即删除"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "删除联系人",
"DELETE_DIALOG": {
"TITLE": "确认删除",
- "DESCRIPTION": "您确定要删除此 {contactName} 联系人吗？",
+ "DESCRIPTION": "您确定要删除此联系人吗？",
"CONFIRM": "是，删除",
"API": {
"SUCCESS_MESSAGE": "联系人删除成功",
@@ -545,8 +550,8 @@
"YOU": "您",
"SAVE": "保存备注",
"EXPAND": "扩展",
- "COLLAPSE": "Collapse",
- "NO_NOTES": "No notes, you can add notes from the contact details page.",
+ "COLLAPSE": "收起",
+ "NO_NOTES": "没有备注，您可以从联系人详细信息页面添加备注。",
"EMPTY_STATE": "此联系人没有关联的备注。您可以在上方输入框中添加备注。"
}
},
@@ -555,7 +560,8 @@
"SUBTITLE": "点击下方按钮开始添加新联系人",
"BUTTON_LABEL": "添加联系人",
"SEARCH_EMPTY_STATE_TITLE": "没有搜索到联系人🔍",
- "LIST_EMPTY_STATE_TITLE": "此视图中没有可用的联系人📋"
+ "LIST_EMPTY_STATE_TITLE": "此视图中没有可用的联系人📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "目前没有联系人在线 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json b/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json
index d91679633..43c46fa3a 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/conversation.json
@@ -32,12 +32,12 @@
"LOADING_CONVERSATIONS": "加载更多对话",
"CANNOT_REPLY": "您不能回复，原因是：",
"24_HOURS_WINDOW": "24 小时消息窗口限制",
- "API_HOURS_WINDOW": "You can only reply to this conversation within {hours} hours",
+ "API_HOURS_WINDOW": "您只能在 {hours} 小时内回复此对话",
"NOT_ASSIGNED_TO_YOU": "此对话未分配给您。您想要将此对话分配给自己吗？",
"ASSIGN_TO_ME": "分配给我",
"TWILIO_WHATSAPP_CAN_REPLY": "您只能使用模板信息回复此会话，原因是",
"TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 小时消息窗口限制",
- "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. All new messages will show up there. You won’t be able to send messages from this conversation anymore.",
+ "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "此 Instagram 帐户已迁移到新的 Instagram 通道收件箱。 所有新消息都将在这里显示。您将无法从这个对话中发送消息。",
"REPLYING_TO": "您正在回复到：",
"REMOVE_SELECTION": "移除选择",
"DOWNLOAD": "下载",
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "已解决",
"REOPEN_ACTION": "重新打开",
"OPEN_ACTION": "打开",
+ "MORE_ACTIONS": "更多操作",
"OPEN": "详细信息",
"CLOSE": "关闭",
"DETAILS": "详情",
@@ -117,6 +118,11 @@
"FAILED": "无法更改优先级。请重试。"
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "删除对话 #{conversationId}",
+ "DESCRIPTION": "您确定要删除此对话吗？",
+ "CONFIRM": "删除"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "标记为待处理",
"RESOLVED": "标记为已解决",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "分配标签",
"AGENTS_LOADING": "正在加载客服代表...",
"ASSIGN_TEAM": "分配一个团队",
+ "DELETE": "删除对话",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "对话 ID {conversationId} 已分配给 \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "已成功分配标签",
"ASSIGN_LABEL_FAILED": "分配标签失败",
"CHANGE_TEAM": "对话团队已更改",
+ "SUCCESS_DELETE_CONVERSATION": "对话成功删除",
+ "FAIL_DELETE_CONVERSATION": "无法删除对话！请重试",
"FILE_SIZE_LIMIT": "文件超过了 {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB 的附件限制",
"MESSAGE_ERROR": "无法发送此消息，请稍后再试",
"SENT_BY": "发送人：",
@@ -295,10 +304,11 @@
"CONVERSATION_ACTIONS": "对话操作",
"CONVERSATION_LABELS": "对话标记",
"CONVERSATION_INFO": "对话信息",
- "CONTACT_NOTES": "Contact Notes",
+ "CONTACT_NOTES": "联系人备注",
"CONTACT_ATTRIBUTES": "联系人属性",
"PREVIOUS_CONVERSATION": "上一次对话",
"MACROS": "宏",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/general.json b/app/javascript/dashboard/i18n/locale/zh_CN/general.json
index bd655a5ba..3ee3c74db 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/general.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "搜索",
"EMPTY_STATE": "没有检索到相关信息"
- }
+ },
+ "CLOSE": "关闭"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json b/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json
index a0545add4..f4535fee6 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/generalSettings.json
@@ -1,10 +1,10 @@
{
"GENERAL_SETTINGS": {
"LIMIT_MESSAGES": {
- "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.",
- "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.",
- "AGENTS": "You have exceeded the agent limit. Hacker plan allows only 2 agents.",
- "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features."
+ "CONVERSATION": "您已经超过对话限制。黑客计划只允许500次对话。",
+ "INBOXES": "您已超过收件箱限制。Hacker 计划只支持网站在线聊天。其他收件箱如电子邮件、WhatsApp 等需要付费计划。",
+ "AGENTS": "您已超过坐席限制。黑客计划只允许 2 个坐席。",
+ "NON_ADMIN": "请联系您的管理员升级计划并继续使用所有功能。"
},
"TITLE": "帐户设置",
"SUBMIT": "更新设置",
@@ -15,23 +15,23 @@
"SUCCESS": "已成功更新账户设置"
},
"ACCOUNT_DELETE_SECTION": {
- "TITLE": "Delete your Account",
- "NOTE": "Once you delete your account, all your data will be deleted.",
- "BUTTON_TEXT": "Delete Your Account",
+ "TITLE": "删除您的帐户",
+ "NOTE": "一旦您删除您的账户，您的所有数据将被删除。",
+ "BUTTON_TEXT": "删除您的账户",
"CONFIRM": {
- "TITLE": "Delete Account",
- "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.",
+ "TITLE": "删除账户",
+ "MESSAGE": "删除您的账户是不可逆的。请在下面输入您的账户名称以确认您想要永久删除它。",
"BUTTON_TEXT": "删除",
"DISMISS": "取消",
"PLACE_HOLDER": "请输入 {accountName} 以确认"
},
- "SUCCESS": "Account marked for deletion",
- "FAILURE": "Could not delete account, try again!",
+ "SUCCESS": "账户已标记为删除",
+ "FAILURE": "无法删除账户，请重试！",
"SCHEDULED_DELETION": {
- "TITLE": "Account Scheduled for Deletion",
- "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
- "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
- "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+ "TITLE": "已计划删除的账户",
+ "MESSAGE_MANUAL": "此账户已计划在 {deletionDate} 删除。该操作由管理员请求。你可以在该日期前取消删除。",
+ "MESSAGE_INACTIVITY": "此账户由于不活跃已计划在 {deletionDate} 删除。你可以在该日期前取消删除。",
+ "CLEAR_BUTTON": "取消已计划的删除"
}
},
"FORM": {
@@ -45,8 +45,32 @@
"NOTE": "如果您正在构建基于 API 的集成，那么此 ID 是必需的"
},
"AUTO_RESOLVE": {
- "TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "TITLE": "自动解决对话",
+ "NOTE": "通过此项设置，系统可在对话静默一段时间后自动将其解决。",
+ "DURATION": {
+ "LABEL": "无活动持续时间",
+ "HELP": "在无活动后自动结束对话的时间段",
+ "PLACEHOLDER": "30",
+ "ERROR": "自动解决时长应在 10 分钟到 999 天之间",
+ "API": {
+ "SUCCESS": "自动解决设置已成功更新",
+ "ERROR": "更新自动解决设置失败"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "自定义自动解决消息",
+ "PLACEHOLDER": "由于闲置 15 天，对话被系统标记已解决",
+ "HELP": "会话自动解决之后发送给客户的消息"
+ },
+ "PREFERENCES": "偏好设置",
+ "LABEL": {
+ "LABEL": "自动解决后添加标签",
+ "PLACEHOLDER": "选择一个标签"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "跳过等待客服回复的会话"
+ },
+ "UPDATE_BUTTON": "保存修改"
},
"NAME": {
"LABEL": "帐户名称",
@@ -69,22 +93,30 @@
"ERROR": ""
},
"AUTO_RESOLVE_IGNORE_WAITING": {
- "LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "LABEL": "排除未参加的对话",
+ "HELP": "启用后，系统将跳过解决仍在等待客服回复的对话。"
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "转录语音消息",
+ "NOTE": "自动转录对话中的语音消息。当发送或收到语音消息时生成转录的文本，并将其显示在消息旁边。",
+ "API": {
+ "SUCCESS": "语音转录设置更新成功",
+ "ERROR": "更新语音转录设置失败"
+ }
},
"AUTO_RESOLVE_DURATION": {
- "LABEL": "Inactivity duration for resolution",
- "HELP": "Duration after a conversation should auto resolve if there is no activity",
+ "LABEL": "自动解决前的无活动市场",
+ "HELP": "对话无活动时自动解决时长",
"PLACEHOLDER": "30",
- "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "ERROR": "自动解决时长应在 10 分钟到 999 天之间",
"API": {
- "SUCCESS": "Auto resolve settings updated successfully",
- "ERROR": "Failed to update auto resolve settings"
+ "SUCCESS": "自动解决设置已成功更新",
+ "ERROR": "更新自动解决设置失败"
},
"UPDATE_BUTTON": "更新",
- "MESSAGE_LABEL": "Custom resolution message",
- "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
- "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity."
+ "MESSAGE_LABEL": "自定义解决消息",
+ "MESSAGE_PLACEHOLDER": "由于闲置 15 天，对话被系统标记已解决",
+ "MESSAGE_HELP": "当系统因为不活动而自动解决某个对话时，此消息将发送给客户。"
},
"FEATURES": {
"INBOUND_EMAIL_ENABLED": "您的帐户启用了与电子邮件的对话连续性。",
@@ -94,7 +126,7 @@
"UPDATE_CHATWOOT": "Chatwoot 有可用更新{latestChatwootVersion}，请更新您的应用。",
"LEARN_MORE": "了解更多",
"PAYMENT_PENDING": "您的付款尚未完成。请更新您的付款信息以继续使用Chatwoot",
- "UPGRADE": "Upgrade to continue using Chatwoot",
+ "UPGRADE": "升级以继续使用 Chatwoot",
"LIMITS_UPGRADE": "您的账户已超过使用限制，请升级您的计划以继续使用Chatwoot",
"OPEN_BILLING": "查看计费"
},
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
index 099c1db71..312080073 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/helpCenter.json
@@ -697,7 +697,7 @@
"LABEL": "Slug",
"PLACEHOLDER": "用户指南",
"ERROR": "Slug是必填项",
- "FORMAT_ERROR": "Please enter a valid slug, for eg: user-guide"
+ "FORMAT_ERROR": "请输入有效的 Slug，例如：user-guide"
}
},
"PORTAL_SETTINGS": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json b/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json
index 7c35e55fe..128379392 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/inboxMgmt.json
@@ -47,13 +47,13 @@
"CREATE_INBOX": "新增收件箱"
},
"INSTAGRAM": {
- "CONTINUE_WITH_INSTAGRAM": "Continue with Instagram",
- "CONNECT_YOUR_INSTAGRAM_PROFILE": "Connect your Instagram Profile",
- "HELP": "To add your Instagram profile as a channel, you need to authenticate your Instagram Profile by clicking on 'Continue with Instagram' ",
- "ERROR_MESSAGE": "There was an error connecting to Instagram, please try again",
- "ERROR_AUTH": "There was an error connecting to Instagram, please try again",
- "NEW_INBOX_SUGGESTION": "This Instagram account was previously linked to a different inbox and has now been migrated here. All new messages will appear here. The old inbox will no longer be able to send or receive messages for this account.",
- "DUPLICATE_INBOX_BANNER": "This Instagram account was migrated to the new Instagram channel inbox. You won’t be able to send/receive Instagram messages from this inbox anymore."
+ "CONTINUE_WITH_INSTAGRAM": "在 Instagram 中继续",
+ "CONNECT_YOUR_INSTAGRAM_PROFILE": "连接您的 Instagram 配置文件",
+ "HELP": "若要将您的 Instagram 配置文件添加为通道，您需要点击「继续使用 Instagram」来验证您的 Instagram 配置文件。 ",
+ "ERROR_MESSAGE": "连接到 Instagram 时出错，请重试",
+ "ERROR_AUTH": "连接到 Instagram 时出错，请重试",
+ "NEW_INBOX_SUGGESTION": "这个 Instagram 账户先前已连接到一个不同的收件箱，现在已经迁移到这里。 所有新消息都将出现在这里。旧收件箱将无法再发送或接收此账户的消息。",
+ "DUPLICATE_INBOX_BANNER": "此 Instagram 账户已迁移到新的 Instagram 通道收件箱。您将无法从此收件箱发送/接收 Instagram 消息。"
},
"TWITTER": {
"HELP": "若要将您的Twitter个人资料添加为频道，您需要通过点击“使用Twitter登录”来验证您的Twitter个人资料。 ",
@@ -579,28 +579,28 @@
},
"CSAT": {
"TITLE": "启用CSAT",
- "SUBTITLE": "Automatically trigger CSAT surveys at the end of conversations to understand how customers feel about their support experience. Track satisfaction trends and identify areas for improvement over time.",
+ "SUBTITLE": "在对话结束时自动启动 CSAT 问卷，以了解客户如何感觉到他们的支持体验。 跟踪满意的趋势并查明一段时间内需要改进的领域。",
"DISPLAY_TYPE": {
- "LABEL": "Display type"
+ "LABEL": "显示类型"
},
"MESSAGE": {
"LABEL": "消息",
- "PLACEHOLDER": "Please enter a message to show users with the form"
+ "PLACEHOLDER": "请输入一条消息以将此表格显示给用户"
},
"SURVEY_RULE": {
- "LABEL": "Survey rule",
- "DESCRIPTION_PREFIX": "Send the survey if the conversation",
- "DESCRIPTION_SUFFIX": "any of the labels",
+ "LABEL": "问卷规则",
+ "DESCRIPTION_PREFIX": "发送此问卷如果对话",
+ "DESCRIPTION_SUFFIX": "任意标签",
"OPERATOR": {
"CONTAINS": "包含",
"DOES_NOT_CONTAINS": "不包含"
},
- "SELECT_PLACEHOLDER": "select labels"
+ "SELECT_PLACEHOLDER": "选择标签"
},
- "NOTE": "Note: CSAT surveys are sent only once per conversation",
+ "NOTE": "注：每次对话只发送一次 CSAT 问卷",
"API": {
- "SUCCESS_MESSAGE": "CSAT settings updated successfully",
- "ERROR_MESSAGE": "We couldn't update CSAT settings. Please try again later."
+ "SUCCESS_MESSAGE": "CSAT 设置更新成功",
+ "ERROR_MESSAGE": "我们无法更新 CSAT 设置。请稍后再试。"
}
},
"BUSINESS_HOURS": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json b/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json
index 406e17ead..53911f104 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/integrations.json
@@ -42,8 +42,8 @@
"WEBWIDGET_TRIGGERED": "用户打开实时聊天小部件",
"CONTACT_CREATED": "联系人已创建",
"CONTACT_UPDATED": "联系人已更新",
- "CONVERSATION_TYPING_ON": "Conversation Typing On",
- "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
+ "CONVERSATION_TYPING_ON": "对话输入开启",
+ "CONVERSATION_TYPING_OFF": "对话输入关闭"
}
},
"END_POINT": {
@@ -318,11 +318,18 @@
"SUCCESS": "问题取消链接成功",
"ERROR": "取消链接问题时出错，请重试"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "您确定要删除该集成吗？",
"MESSAGE": "您确定要删除该集成吗？",
"CONFIRM": "是，删除",
"CANCEL": "取消"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,25 +337,38 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "了解更多",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "尝试这些提示信息",
+ "PANEL_TITLE": "开始使用 Copilot",
+ "KICK_OFF_MESSAGE": "需要快速摘要、回顾过往对话，或是优化回复内容？Copilot 可助您一臂之力，全面提升工作效率。",
"SEND_MESSAGE": "发送消息...",
- "EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
+ "EMPTY_MESSAGE": "生成响应时出错。请重试。",
"LOADER": "Captain 正在思考",
"YOU": "您",
"USE": "使用此",
"RESET": "重置",
+ "SHOW_STEPS": "显示步骤",
"SELECT_ASSISTANT": "选择助手",
"PROMPTS": {
"SUMMARIZE": {
- "LABEL": "Summarize this conversation",
- "CONTENT": "Summarize the key points discussed between the customer and the support agent, including the customer's concerns, questions, and the solutions or responses provided by the support agent"
+ "LABEL": "总结此对话",
+ "CONTENT": "总结客户与客服的对话要点，涵盖客户的主要疑虑、问题，以及客服给出的解决方案或回应"
},
"SUGGEST": {
- "LABEL": "Suggest an answer",
- "CONTENT": "Analyze the customer's inquiry, and draft a response that effectively addresses their concerns or questions. Ensure the reply is clear, concise, and provides helpful information."
+ "LABEL": "建议回答",
+ "CONTENT": "分析客户的咨询，并起草一份有效回应其关切或问题的回复。确保回复内容清晰、简明，并提供有用的信息。"
},
"RATE": {
- "LABEL": "Rate this conversation",
- "CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ "LABEL": "为此对话评分",
+ "CONTENT": "请审核对话，评估其在多大程度上满足了客户的需求。根据语气、清晰度和有效性进行 5 分制评分。"
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "高优先级对话",
+ "CONTENT": "请给我所有高优先级未结对话的摘要。包括对话 ID、客户姓名（如有）、最后一条消息内容和分配的客服人员。如有需要，请按状态分组。"
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "列出联系人",
+ "CONTENT": "显示我的前 10 位联系人列表。包括姓名、电子邮件或电话号码（如有）、最后在线时间、标签（如有）。"
}
}
},
@@ -356,9 +376,9 @@
"USER": "您",
"ASSISTANT": "助手",
"MESSAGE_PLACEHOLDER": "输入您的消息...",
- "HEADER": "Playground",
- "DESCRIPTION": "Use this playground to send messages to your assistant and check if it responds accurately, quickly, and in the tone you expect.",
- "CREDIT_NOTE": "Messages sent here will count toward your Captain credits."
+ "HEADER": "试验场",
+ "DESCRIPTION": "使用此试验场向您的助手发送消息，并检查其是否能够准确、快速地以您期望的语气做出回应。",
+ "CREDIT_NOTE": "这里发送的消息将计入您的 Captain 积分。"
},
"PAYWALL": {
"TITLE": "升级以使用 Captain AI",
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "您可以随时更改或取消您的计划"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI 功能仅在付费计划中可用。",
"UPGRADE_PROMPT": "升级您的计划以获取我们的助手、副驾驶等功能。",
"ASK_ADMIN": "请联系您的管理员进行升级。"
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "助手",
+ "NO_ASSISTANTS_AVAILABLE": "您的帐户中没有可用的助手。",
"ADD_NEW": "创建新的助手",
"DELETE": {
"TITLE": "您确定要删除该文档吗？",
@@ -400,42 +420,46 @@
"FORM": {
"UPDATE": "更新",
"SECTIONS": {
- "BASIC_INFO": "Basic Information",
- "SYSTEM_MESSAGES": "System Messages",
- "INSTRUCTIONS": "Instructions",
+ "BASIC_INFO": "基本信息",
+ "SYSTEM_MESSAGES": "系统消息",
+ "INSTRUCTIONS": "指令",
"FEATURES": "特性",
- "TOOLS": "Tools "
+ "TOOLS": "工具 "
},
"NAME": {
"LABEL": "姓名：",
- "PLACEHOLDER": "Enter assistant name",
- "ERROR": "The name is required"
+ "PLACEHOLDER": "输入助手名称",
+ "ERROR": "名称是必需的"
+ },
+ "TEMPERATURE": {
+ "LABEL": "响应温度",
+ "DESCRIPTION": "调整助手回复的创造性或限制程度。较低的数值会产生更专注和确定性的回复，而较高的数值则允许更有创意和多样化的输出。"
},
"DESCRIPTION": {
"LABEL": "描述信息",
- "PLACEHOLDER": "Enter assistant description",
- "ERROR": "The description is required"
+ "PLACEHOLDER": "输入助手描述",
+ "ERROR": "描述是必需的"
},
"PRODUCT_NAME": {
"LABEL": "产品名称",
- "PLACEHOLDER": "Enter product name",
+ "PLACEHOLDER": "输入产品名称",
"ERROR": "产品名称是必需的"
},
"WELCOME_MESSAGE": {
- "LABEL": "Welcome Message",
- "PLACEHOLDER": "Enter welcome message"
+ "LABEL": "欢迎消息",
+ "PLACEHOLDER": "输入欢迎消息"
},
"HANDOFF_MESSAGE": {
- "LABEL": "Handoff Message",
- "PLACEHOLDER": "Enter handoff message"
+ "LABEL": "交接信息",
+ "PLACEHOLDER": "输入交接消息"
},
"RESOLUTION_MESSAGE": {
- "LABEL": "Resolution Message",
- "PLACEHOLDER": "Enter resolution message"
+ "LABEL": "解决消息",
+ "PLACEHOLDER": "输入解决消息"
},
"INSTRUCTIONS": {
- "LABEL": "Instructions",
- "PLACEHOLDER": "Enter instructions for the assistant"
+ "LABEL": "指令",
+ "PLACEHOLDER": "输入用于此助手的指令"
},
"FEATURES": {
"TITLE": "特性",
@@ -447,7 +471,7 @@
"TITLE": "更新助手",
"SUCCESS_MESSAGE": "助手已成功更新",
"ERROR_MESSAGE": "更新助手时出错，请重试",
- "NOT_FOUND": "Could not find the assistant. Please try again."
+ "NOT_FOUND": "无法找到助手。请重试。"
},
"OPTIONS": {
"EDIT_ASSISTANT": "编辑助手",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/macros.json b/app/javascript/dashboard/i18n/locale/zh_CN/macros.json
index 4a359f5bf..afad13777 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/macros.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/macros.json
@@ -85,20 +85,20 @@
"ATLEAST_ONE_ACTION_REQUIRED": "至少需要一个动作"
},
"ACTIONS": {
- "ASSIGN_TEAM": "Assign a Team",
- "ASSIGN_AGENT": "Assign an Agent",
- "ADD_LABEL": "Add a Label",
- "REMOVE_LABEL": "Remove a Label",
- "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team",
- "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript",
+ "ASSIGN_TEAM": "分配团队",
+ "ASSIGN_AGENT": "分配客服",
+ "ADD_LABEL": "添加标签",
+ "REMOVE_LABEL": "移除标签",
+ "REMOVE_ASSIGNED_TEAM": "移除已分配的团队",
+ "SEND_EMAIL_TRANSCRIPT": "通过邮件发送聊天记录",
"MUTE_CONVERSATION": "开始会话",
"SNOOZE_CONVERSATION": "暂停对话",
"RESOLVE_CONVERSATION": "解决对话",
- "SEND_ATTACHMENT": "Send Attachment",
- "SEND_MESSAGE": "Send a Message",
+ "SEND_ATTACHMENT": "发送附件",
+ "SEND_MESSAGE": "发送消息",
"CHANGE_PRIORITY": "更改优先级",
- "ADD_PRIVATE_NOTE": "Add a Private Note",
- "SEND_WEBHOOK_EVENT": "Send Webhook Event"
+ "ADD_PRIVATE_NOTE": "添加私密注释",
+ "SEND_WEBHOOK_EVENT": "发送 Webhook 事件"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/report.json b/app/javascript/dashboard/i18n/locale/zh_CN/report.json
index 4b8562e7f..7a77d4b23 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/report.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "标签概览",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "正在载入图表数据...",
"NO_ENOUGH_DATA": "我们没有收到足够的数据点来生成报告，请稍后再试。",
"DOWNLOAD_LABEL_REPORTS": "下载标签报表",
@@ -559,6 +560,7 @@
"INBOX": "收件箱",
"AGENT": "客服",
"TEAM": "团队",
+ "LABEL": "标签",
"AVG_RESOLUTION_TIME": "平均解决时间",
"AVG_FIRST_RESPONSE_TIME": "平均首次响应时间",
"AVG_REPLY_TIME": "平均客户等待时间",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/search.json b/app/javascript/dashboard/i18n/locale/zh_CN/search.json
index 44de1798c..4870e551b 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/search.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/search.json
@@ -4,12 +4,14 @@
"ALL": "全部",
"CONTACTS": "联系人",
"CONVERSATIONS": "会话",
- "MESSAGES": "消息"
+ "MESSAGES": "消息",
+ "ARTICLES": "文章"
},
"SECTION": {
"CONTACTS": "联系人",
"CONVERSATIONS": "会话",
- "MESSAGES": "消息"
+ "MESSAGES": "消息",
+ "ARTICLES": "文章"
},
"VIEW_MORE": "查看更多",
"LOAD_MORE": "加载更多",
diff --git a/app/javascript/dashboard/i18n/locale/zh_CN/settings.json b/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
index 0d46b18ce..97e288621 100644
--- a/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_CN/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "访问令牌",
"NOTE": "如果您正在构建基于 API 的集成，这个令牌可以被使用",
- "COPY": "复制"
+ "COPY": "复制",
+ "RESET": "重置",
+ "CONFIRM_RESET": "您确定吗？",
+ "CONFIRM_HINT": "再次点击以确认",
+ "RESET_SUCCESS": "成功重新生成访问令牌",
+ "RESET_ERROR": "无法重新生成访问令牌。请重试"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "音频提醒",
@@ -185,7 +190,8 @@
"OFFLINE": "离线"
},
"SET_AVAILABILITY_SUCCESS": "可用性已成功设置",
- "SET_AVAILABILITY_ERROR": "无法设置可用性，请重试"
+ "SET_AVAILABILITY_ERROR": "无法设置可用性，请重试",
+ "IMPERSONATING_ERROR": "当您处于模拟用户状态时，无法更改其在线状态"
},
"EMAIL": {
"LABEL": "您的电子邮件地址",
@@ -280,6 +286,7 @@
"REPORTS": "报告",
"SETTINGS": "设置",
"CONTACTS": "联系人",
+ "ACTIVE": "状态",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "助手",
"CAPTAIN_DOCUMENTS": "文档",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
index 3dd97125c..39a4511c0 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/agentBots.json
@@ -59,6 +59,13 @@
"ERROR_MESSAGE": "無法更新機器人，請稍後再試"
}
},
+ "ACCESS_TOKEN": {
+ "TITLE": "訪問 token",
+ "DESCRIPTION": "Copy the access token and save it securely",
+ "COPY_SUCCESSFUL": "Access token copied to clipboard",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
+ },
"FORM": {
"AVATAR": {
"LABEL": "Bot avatar"
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/auditLogs.json b/app/javascript/dashboard/i18n/locale/zh_TW/auditLogs.json
index f15d93d3f..3ebdf1ae9 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/auditLogs.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/auditLogs.json
@@ -69,6 +69,9 @@
},
"ACCOUNT": {
"EDIT": "{agentName} updated the account configuration (#{id})"
+ },
+ "CONVERSATION": {
+ "DELETE": "{agentName} deleted conversation #{id}"
}
}
}
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/contact.json b/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
index 47da29d52..bdde30a21 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/contact.json
@@ -285,6 +285,7 @@
"HEADER": {
"TITLE": "聯絡人",
"SEARCH_TITLE": "Search contacts",
+ "ACTIVE_TITLE": "Active contacts",
"SEARCH_PLACEHOLDER": "Search...",
"MESSAGE_BUTTON": "訊息",
"SEND_MESSAGE": "傳送訊息",
@@ -457,6 +458,10 @@
"PLACEHOLDER": "Add Twitter"
}
}
+ },
+ "DELETE_CONTACT": {
+ "MESSAGE": "This action is permanent and irreversible.",
+ "BUTTON": "Delete now"
}
},
"DETAILS": {
@@ -466,7 +471,7 @@
"DELETE_CONTACT": "刪除聯絡人",
"DELETE_DIALOG": {
"TITLE": "確認刪除",
- "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+ "DESCRIPTION": "Are you sure you want to delete this contact?",
"CONFIRM": "是，刪除",
"API": {
"SUCCESS_MESSAGE": "聯絡人刪除成功",
@@ -555,7 +560,8 @@
"SUBTITLE": "Start adding new contacts by clicking on the button below",
"BUTTON_LABEL": "Add contact",
"SEARCH_EMPTY_STATE_TITLE": "找不到符合條件的聯絡人 🔍",
- "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+ "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋",
+ "ACTIVE_EMPTY_STATE_TITLE": "No contacts are active at the moment 🌙"
}
},
"COMPOSE_NEW_CONVERSATION": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json b/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json
index 154a0e63f..8e8082846 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/conversation.json
@@ -70,6 +70,7 @@
"RESOLVE_ACTION": "已解決",
"REOPEN_ACTION": "重新打開",
"OPEN_ACTION": "打開",
+ "MORE_ACTIONS": "More actions",
"OPEN": "詳細資訊",
"CLOSE": "關閉",
"DETAILS": "詳情",
@@ -117,6 +118,11 @@
"FAILED": "Couldn't change priority. Please try again."
}
},
+ "DELETE_CONVERSATION": {
+ "TITLE": "Delete conversation #{conversationId}",
+ "DESCRIPTION": "Are you sure you want to delete this conversation?",
+ "CONFIRM": "刪除"
+ },
"CARD_CONTEXT_MENU": {
"PENDING": "標記為待處理",
"RESOLVED": "Mark as resolved",
@@ -133,6 +139,7 @@
"ASSIGN_LABEL": "Assign label",
"AGENTS_LOADING": "Loading agents...",
"ASSIGN_TEAM": "Assign team",
+ "DELETE": "Delete conversation",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "Conversation id {conversationId} assigned to \"{agentName}\"",
@@ -207,6 +214,8 @@
"ASSIGN_LABEL_SUCCESFUL": "Label assigned successfully",
"ASSIGN_LABEL_FAILED": "Label assignment failed",
"CHANGE_TEAM": "Conversation team changed",
+ "SUCCESS_DELETE_CONVERSATION": "Conversation deleted successfully",
+ "FAIL_DELETE_CONVERSATION": "Couldn't delete conversation! Try again",
"FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_SUPPORTED_FILE_UPLOAD_SIZE} MB attachment limit",
"MESSAGE_ERROR": "Unable to send this message, please try again later",
"SENT_BY": "寄送者：",
@@ -299,6 +308,7 @@
"CONTACT_ATTRIBUTES": "聯絡人屬性",
"PREVIOUS_CONVERSATION": "上一次對話",
"MACROS": "Macros",
+ "LINEAR_ISSUES": "Linked Linear Issues",
"SHOPIFY_ORDERS": "Shopify Orders"
},
"SHOPIFY": {
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/general.json b/app/javascript/dashboard/i18n/locale/zh_TW/general.json
index cefe266b4..dcc5eb2a1 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/general.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/general.json
@@ -4,6 +4,7 @@
"PHONE_INPUT": {
"PLACEHOLDER": "搜尋",
"EMPTY_STATE": "No results found"
- }
+ },
+ "CLOSE": "關閉"
}
}
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json b/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json
index af49409ef..b4f4d0d74 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/generalSettings.json
@@ -46,7 +46,31 @@
},
"AUTO_RESOLVE": {
"TITLE": "Auto-resolve conversations",
- "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period. Set the duration and customize the message to the user below."
+ "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+ "DURATION": {
+ "LABEL": "Inactivity duration",
+ "HELP": "Time period of inactivity after which conversation is auto-resolved",
+ "PLACEHOLDER": "30",
+ "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+ "API": {
+ "SUCCESS": "Auto resolve settings updated successfully",
+ "ERROR": "Failed to update auto resolve settings"
+ }
+ },
+ "MESSAGE": {
+ "LABEL": "Custom auto-resolution message",
+ "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity",
+ "HELP": "Message sent to the customer after conversation is auto-resolved"
+ },
+ "PREFERENCES": "Preferences",
+ "LABEL": {
+ "LABEL": "Add label after auto-resolution",
+ "PLACEHOLDER": "Select a label"
+ },
+ "IGNORE_WAITING": {
+ "LABEL": "Skip conversations waiting for agent’s reply"
+ },
+ "UPDATE_BUTTON": "Save Changes"
},
"NAME": {
"LABEL": "帳戶名稱",
@@ -70,7 +94,15 @@
},
"AUTO_RESOLVE_IGNORE_WAITING": {
"LABEL": "Exclude unattended conversations",
- "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent’s reply."
+ "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply."
+ },
+ "AUDIO_TRANSCRIPTION": {
+ "TITLE": "Transcribe Audio Messages",
+ "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.",
+ "API": {
+ "SUCCESS": "Audio transcription setting updated successfully",
+ "ERROR": "Failed to update audio transcription setting"
+ }
},
"AUTO_RESOLVE_DURATION": {
"LABEL": "Inactivity duration for resolution",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json b/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
index 71f96f4a2..3d6150301 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/integrations.json
@@ -318,11 +318,18 @@
"SUCCESS": "Issue unlinked successfully",
"ERROR": "There was an error unlinking the issue, please try again"
},
+ "NO_LINKED_ISSUES": "No linked issues found",
"DELETE": {
"TITLE": "Are you sure you want to delete the integration?",
"MESSAGE": "Are you sure you want to delete the integration?",
"CONFIRM": "是的，刪除",
"CANCEL": "取消"
+ },
+ "CTA": {
+ "TITLE": "Connect to Linear",
+ "AGENT_DESCRIPTION": "Linear workspace is not connected. Request your administrator to connect a workspace to use this integration.",
+ "DESCRIPTION": "Linear workspace is not connected. Click the button below to connect your workspace to use this integration.",
+ "BUTTON_TEXT": "Connect Linear workspace"
}
}
},
@@ -330,12 +337,17 @@
"NAME": "Captain",
"HEADER_KNOW_MORE": "Know more",
"COPILOT": {
+ "TITLE": "Copilot",
+ "TRY_THESE_PROMPTS": "Try these prompts",
+ "PANEL_TITLE": "Get started with Copilot",
+ "KICK_OFF_MESSAGE": "Need a quick summary, want to check past conversations, or draft a better reply? Copilot’s here to speed things up.",
"SEND_MESSAGE": "傳送訊息...",
"EMPTY_MESSAGE": "There was an error generating the response. Please try again.",
"LOADER": "Captain is thinking",
"YOU": "You",
"USE": "Use this",
"RESET": "Reset",
+ "SHOW_STEPS": "Show steps",
"SELECT_ASSISTANT": "Select Assistant",
"PROMPTS": {
"SUMMARIZE": {
@@ -349,6 +361,14 @@
"RATE": {
"LABEL": "Rate this conversation",
"CONTENT": "Review the conversation to see how well it meets the customer's needs. Share a rating out of 5 based on tone, clarity, and effectiveness."
+ },
+ "HIGH_PRIORITY": {
+ "LABEL": "High priority conversations",
+ "CONTENT": "Give me a summary of all high priority open conversations. Include the conversation ID, customer name (if available), last message content, and assigned agent. Group by status if relevant."
+ },
+ "LIST_CONTACTS": {
+ "LABEL": "List contacts",
+ "CONTENT": "Show me the list of top 10 contacts. Include name, email or phone number (if available), last seen time, tags (if any)."
}
}
},
@@ -368,7 +388,6 @@
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
},
"ENTERPRISE_PAYWALL": {
- "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
"UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
},
@@ -383,6 +402,7 @@
},
"ASSISTANTS": {
"HEADER": "Assistants",
+ "NO_ASSISTANTS_AVAILABLE": "There are no assistants available in your account.",
"ADD_NEW": "Create a new assistant",
"DELETE": {
"TITLE": "Are you sure to delete the assistant?",
@@ -411,6 +431,10 @@
"PLACEHOLDER": "Enter assistant name",
"ERROR": "The name is required"
},
+ "TEMPERATURE": {
+ "LABEL": "Response Temperature",
+ "DESCRIPTION": "Adjust how creative or restrictive the assistant's responses should be. Lower values produce more focused and deterministic responses, while higher values allow for more creative and varied outputs."
+ },
"DESCRIPTION": {
"LABEL": "描述資訊",
"PLACEHOLDER": "Enter assistant description",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/report.json b/app/javascript/dashboard/i18n/locale/zh_TW/report.json
index 3837817fa..b1f9032f5 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/report.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/report.json
@@ -193,6 +193,7 @@
},
"LABEL_REPORTS": {
"HEADER": "Labels Overview",
+ "DESCRIPTION": "Track label performance with key metrics including conversations, response times, resolution times, and resolved cases. Click a label name for detailed insights.",
"LOADING_CHART": "正在載入图表數據...",
"NO_ENOUGH_DATA": "我們没有收到足夠的數據來生成報表，請稍後再試。",
"DOWNLOAD_LABEL_REPORTS": "Download label reports",
@@ -559,6 +560,7 @@
"INBOX": "收件匣",
"AGENT": "客服",
"TEAM": "Team",
+ "LABEL": "Label",
"AVG_RESOLUTION_TIME": "Avg. Resolution Time",
"AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
"AVG_REPLY_TIME": "Avg. Customer Waiting Time",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/search.json b/app/javascript/dashboard/i18n/locale/zh_TW/search.json
index 7a434e552..f94719070 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/search.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/search.json
@@ -4,12 +4,14 @@
"ALL": "所有的",
"CONTACTS": "聯絡人",
"CONVERSATIONS": "對話",
- "MESSAGES": "訊息"
+ "MESSAGES": "訊息",
+ "ARTICLES": "Articles"
},
"SECTION": {
"CONTACTS": "聯絡人",
"CONVERSATIONS": "對話",
- "MESSAGES": "訊息"
+ "MESSAGES": "訊息",
+ "ARTICLES": "Articles"
},
"VIEW_MORE": "View more",
"LOAD_MORE": "Load more",
diff --git a/app/javascript/dashboard/i18n/locale/zh_TW/settings.json b/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
index 06ffb83fc..bae56bbe1 100644
--- a/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
+++ b/app/javascript/dashboard/i18n/locale/zh_TW/settings.json
@@ -76,7 +76,12 @@
"ACCESS_TOKEN": {
"TITLE": "訪問 token",
"NOTE": "如果要構建基於 API 的整合，則可以使用此 token",
- "COPY": "複製"
+ "COPY": "複製",
+ "RESET": "Reset",
+ "CONFIRM_RESET": "Are you sure?",
+ "CONFIRM_HINT": "Click again to confirm",
+ "RESET_SUCCESS": "Access token regenerated successfully",
+ "RESET_ERROR": "Unable to regenerate access token. Please try again"
},
"AUDIO_NOTIFICATIONS_SECTION": {
"TITLE": "音效通知",
@@ -185,7 +190,8 @@
"OFFLINE": "離線"
},
"SET_AVAILABILITY_SUCCESS": "Availability has been set successfully",
- "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again"
+ "SET_AVAILABILITY_ERROR": "Couldn't set availability, please try again",
+ "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
},
"EMAIL": {
"LABEL": "您的電子信箱地址",
@@ -280,6 +286,7 @@
"REPORTS": "報表",
"SETTINGS": "設定",
"CONTACTS": "聯絡人",
+ "ACTIVE": "Active",
"CAPTAIN": "Captain",
"CAPTAIN_ASSISTANTS": "Assistants",
"CAPTAIN_DOCUMENTS": "Documents",
diff --git a/app/javascript/dashboard/modules/contact/components/MergeContact.vue b/app/javascript/dashboard/modules/contact/components/MergeContact.vue
index ae0d47f7f..4055a22e4 100644
--- a/app/javascript/dashboard/modules/contact/components/MergeContact.vue
+++ b/app/javascript/dashboard/modules/contact/components/MergeContact.vue
@@ -130,15 +130,15 @@ export default {