Merge branch 'develop' into feat/improve-search-perf

.scss-lint.yml

@@ -283,3 +283,4 @@ exclude:
   - 'app/javascript/widget/assets/scss/sdk.css'
   - 'app/assets/stylesheets/administrate/reset/_normalize.scss'
   - 'app/javascript/shared/assets/stylesheets/*.scss'
+  - 'app/javascript/dashboard/assets/scss/_woot.scss'

Gemfile

@@ -173,8 +173,11 @@ gem 'pgvector'
 # Convert Website HTML to Markdown
 gem 'reverse_markdown'
 
+gem 'iso-639'
 gem 'ruby-openai'
 
+gem 'shopify_api'
+
 ### Gems required only in specific deployment environments ###
 ##############################################################
 

Gemfile.lock

@@ -352,6 +352,7 @@ GEM
       ruby2ruby (~> 2.4)
       ruby_parser (~> 3.10)
     hana (1.3.7)
+    hash_diff (1.1.1)
     hashdiff (1.1.0)
     hashie (5.0.0)
     html2text (0.4.0)
@@ -377,6 +378,8 @@ GEM
     io-console (0.6.0)
     irb (1.7.2)
       reline (>= 0.3.6)
+    iso-639 (0.3.8)
+      csv
     jbuilder (2.11.5)
       actionview (>= 5.0.0)
       activesupport (>= 5.0.0)
@@ -520,6 +523,9 @@ GEM
       rack (>= 1.2, < 4)
       snaky_hash (~> 2.0)
       version_gem (~> 1.1)
+    oj (3.16.10)
+      bigdecimal (>= 3.0)
+      ostruct (>= 0.2)
     omniauth (2.1.2)
       hashie (>= 3.4.6)
       rack (>= 2.2.3)
@@ -711,6 +717,7 @@ GEM
       parser
     scss_lint (0.60.0)
       sass (~> 3.5, >= 3.5.5)
+    securerandom (0.4.1)
     seed_dump (3.3.1)
       activerecord (>= 4)
       activesupport (>= 4)
@@ -725,6 +732,17 @@ GEM
       sentry-ruby (~> 5.19.0)
       sidekiq (>= 3.0)
     sexp_processor (4.17.0)
+    shopify_api (14.8.0)
+      activesupport
+      concurrent-ruby
+      hash_diff
+      httparty
+      jwt
+      oj
+      openssl
+      securerandom
+      sorbet-runtime
+      zeitwerk (~> 2.5)
     shoulda-matchers (5.3.0)
       activesupport (>= 5.2.0)
     sidekiq (7.3.1)
@@ -757,6 +775,7 @@ GEM
     snaky_hash (2.0.1)
       hashie
       version_gem (~> 1.1, >= 1.1.1)
+    sorbet-runtime (0.5.11934)
     spring (4.1.1)
     spring-watcher-listen (2.1.0)
       listen (>= 2.7, < 4.0)
@@ -896,6 +915,7 @@ DEPENDENCIES
   hashie
   html2text
   image_processing
+  iso-639
   jbuilder
   json_refs
   json_schemer
@@ -950,6 +970,7 @@ DEPENDENCIES
   sentry-rails (>= 5.19.0)
   sentry-ruby
   sentry-sidekiq (>= 5.19.0)
+  shopify_api
   shoulda-matchers
   sidekiq (>= 7.3.1)
   sidekiq-cron (>= 1.12.0)

app/controllers/api/v1/accounts/integrations/shopify_controller.rb

@@ -0,0 +1,111 @@
+class Api::V1::Accounts::Integrations::ShopifyController < Api::V1::Accounts::BaseController
+  include Shopify::IntegrationHelper
+  before_action :setup_shopify_context, only: [:orders]
+  before_action :fetch_hook, except: [:auth]
+  before_action :validate_contact, only: [:orders]
+
+  def auth
+    shop_domain = params[:shop_domain]
+    return render json: { error: 'Shop domain is required' }, status: :unprocessable_entity if shop_domain.blank?
+
+    state = generate_shopify_token(Current.account.id)
+
+    auth_url = "https://#{shop_domain}/admin/oauth/authorize?"
+    auth_url += URI.encode_www_form(
+      client_id: client_id,
+      scope: REQUIRED_SCOPES.join(','),
+      redirect_uri: redirect_uri,
+      state: state
+    )
+
+    render json: { redirect_url: auth_url }
+  end
+
+  def orders
+    customers = fetch_customers
+    return render json: { orders: [] } if customers.empty?
+
+    orders = fetch_orders(customers.first['id'])
+    render json: { orders: orders }
+  rescue ShopifyAPI::Errors::HttpResponseError => e
+    render json: { error: e.message }, status: :unprocessable_entity
+  end
+
+  def destroy
+    @hook.destroy!
+    head :ok
+  rescue StandardError => e
+    render json: { error: e.message }, status: :unprocessable_entity
+  end
+
+  private
+
+  def redirect_uri
+    "#{ENV.fetch('FRONTEND_URL', '')}/shopify/callback"
+  end
+
+  def contact
+    @contact ||= Current.account.contacts.find_by(id: params[:contact_id])
+  end
+
+  def fetch_hook
+    @hook = Integrations::Hook.find_by!(account: Current.account, app_id: 'shopify')
+  end
+
+  def fetch_customers
+    query = []
+    query << "email:#{contact.email}" if contact.email.present?
+    query << "phone:#{contact.phone_number}" if contact.phone_number.present?
+
+    shopify_client.get(
+      path: 'customers/search.json',
+      query: {
+        query: query.join(' OR '),
+        fields: 'id,email,phone'
+      }
+    ).body['customers'] || []
+  end
+
+  def fetch_orders(customer_id)
+    orders = shopify_client.get(
+      path: 'orders.json',
+      query: {
+        customer_id: customer_id,
+        status: 'any',
+        fields: 'id,email,created_at,total_price,currency,fulfillment_status,financial_status'
+      }
+    ).body['orders'] || []
+
+    orders.map do |order|
+      order.merge('admin_url' => "https://#{@hook.reference_id}/admin/orders/#{order['id']}")
+    end
+  end
+
+  def setup_shopify_context
+    return if client_id.blank? || client_secret.blank?
+
+    ShopifyAPI::Context.setup(
+      api_key: client_id,
+      api_secret_key: client_secret,
+      api_version: '2025-01'.freeze,
+      scope: REQUIRED_SCOPES.join(','),
+      is_embedded: true,
+      is_private: false
+    )
+  end
+
+  def shopify_session
+    ShopifyAPI::Auth::Session.new(shop: @hook.reference_id, access_token: @hook.access_token)
+  end
+
+  def shopify_client
+    @shopify_client ||= ShopifyAPI::Clients::Rest::Admin.new(session: shopify_session)
+  end
+
+  def validate_contact
+    return unless contact.blank? || (contact.email.blank? && contact.phone_number.blank?)
+
+    render json: { error: 'Contact information missing' },
+           status: :unprocessable_entity
+  end
+end

app/controllers/shopify/callbacks_controller.rb

@@ -0,0 +1,72 @@
+class Shopify::CallbacksController < ApplicationController
+  include Shopify::IntegrationHelper
+
+  def show
+    verify_account!
+
+    @response = oauth_client.auth_code.get_token(
+      params[:code],
+      redirect_uri: '/shopify/callback'
+    )
+
+    handle_response
+  rescue StandardError => e
+    Rails.logger.error("Shopify callback error: #{e.message}")
+    redirect_to "#{redirect_uri}?error=true"
+  end
+
+  private
+
+  def verify_account!
+    @account_id = verify_shopify_token(params[:state])
+    raise StandardError, 'Invalid state parameter' if account.blank?
+  end
+
+  def handle_response
+    account.hooks.create!(
+      app_id: 'shopify',
+      access_token: parsed_body['access_token'],
+      status: 'enabled',
+      reference_id: params[:shop],
+      settings: {
+        scope: parsed_body['scope']
+      }
+    )
+
+    redirect_to shopify_integration_url
+  end
+
+  def parsed_body
+    @parsed_body ||= @response.response.parsed
+  end
+
+  def oauth_client
+    OAuth2::Client.new(
+      client_id,
+      client_secret,
+      {
+        site: "https://#{params[:shop]}",
+        authorize_url: '/admin/oauth/authorize',
+        token_url: '/admin/oauth/access_token'
+      }
+    )
+  end
+
+  def account
+    @account ||= Account.find(@account_id)
+  end
+
+  def account_id
+    @account_id ||= params[:state].split('_').first
+  end
+
+  def shopify_integration_url
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/accounts/#{account.id}/settings/integrations/shopify"
+  end
+
+  def redirect_uri
+    return shopify_integration_url if account
+
+    ENV.fetch('FRONTEND_URL', nil)
+  end
+end

app/controllers/super_admin/app_configs_controller.rb

@@ -35,6 +35,8 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
     @allowed_configs = case @config
                        when 'facebook'
                          %w[FB_APP_ID FB_VERIFY_TOKEN FB_APP_SECRET IG_VERIFY_TOKEN FACEBOOK_API_VERSION ENABLE_MESSENGER_CHANNEL_HUMAN_AGENT]
+                       when 'shopify'
+                         %w[SHOPIFY_CLIENT_ID SHOPIFY_CLIENT_SECRET]
                        when 'microsoft'
                          %w[AZURE_APP_ID AZURE_APP_SECRET]
                        when 'email'

app/helpers/shopify/integration_helper.rb

@@ -0,0 +1,58 @@
+module Shopify::IntegrationHelper
+  REQUIRED_SCOPES = %w[read_customers read_orders read_fulfillments].freeze
+
+  # Generates a signed JWT token for Shopify integration
+  #
+  # @param account_id [Integer] The account ID to encode in the token
+  # @return [String, nil] The encoded JWT token or nil if client secret is missing
+  def generate_shopify_token(account_id)
+    return if client_secret.blank?
+
+    JWT.encode(token_payload(account_id), client_secret, 'HS256')
+  rescue StandardError => e
+    Rails.logger.error("Failed to generate Shopify token: #{e.message}")
+    nil
+  end
+
+  def token_payload(account_id)
+    {
+      sub: account_id,
+      iat: Time.current.to_i
+    }
+  end
+
+  # Verifies and decodes a Shopify JWT token
+  #
+  # @param token [String] The JWT token to verify
+  # @return [Integer, nil] The account ID from the token or nil if invalid
+  def verify_shopify_token(token)
+    return if token.blank? || client_secret.blank?
+
+    decode_token(token, client_secret)
+  end
+
+  private
+
+  def client_id
+    @client_id ||= GlobalConfigService.load('SHOPIFY_CLIENT_ID', nil)
+  end
+
+  def client_secret
+    @client_secret ||= GlobalConfigService.load('SHOPIFY_CLIENT_SECRET', nil)
+  end
+
+  def decode_token(token, secret)
+    JWT.decode(
+      token,
+      secret,
+      true,
+      {
+        algorithm: 'HS256',
+        verify_expiration: true
+      }
+    ).first['sub']
+  rescue StandardError => e
+    Rails.logger.error("Unexpected error verifying Shopify token: #{e.message}")
+    nil
+  end
+end

app/javascript/dashboard/api/integrations.js

@@ -32,6 +32,12 @@ class IntegrationsAPI extends ApiClient {
   deleteHook(hookId) {
     return axios.delete(`${this.baseUrl()}/integrations/hooks/${hookId}`);
   }
+
+  connectShopify({ shopDomain }) {
+    return axios.post(`${this.baseUrl()}/integrations/shopify/auth`, {
+      shop_domain: shopDomain,
+    });
+  }
 }
 
 export default new IntegrationsAPI();

app/javascript/dashboard/api/integrations/shopify.js

@@ -0,0 +1,17 @@
+/* global axios */
+
+import ApiClient from '../ApiClient';
+
+class ShopifyAPI extends ApiClient {
+  constructor() {
+    super('integrations/shopify', { accountScoped: true });
+  }
+
+  getOrders(contactId) {
+    return axios.get(`${this.url}/orders`, {
+      params: { contact_id: contactId },
+    });
+  }
+}
+
+export default new ShopifyAPI();

app/javascript/dashboard/components-next/dialog/Dialog.vue

@@ -80,10 +80,12 @@ const maxWidthClass = computed(() => {
 const open = () => {
   dialogRef.value?.showModal();
 };
+
 const close = () => {
   emit('close');
   dialogRef.value?.close();
 };
+
 const confirm = () => {
   emit('confirm');
 };
@@ -104,9 +106,10 @@ defineExpose({ open, close });
       @close="close"
     >
       <OnClickOutside @trigger="close">
-        <div
+        <form
           ref="dialogContentRef"
           class="flex flex-col w-full h-auto gap-6 p-6 overflow-visible text-left align-middle transition-all duration-300 ease-in-out transform bg-n-alpha-3 backdrop-blur-[100px] shadow-xl rounded-xl"
+          @submit.prevent="confirm"
           @click.stop
         >
           <div v-if="title || description" class="flex flex-col gap-2">
@@ -129,6 +132,7 @@ defineExpose({ open, close });
                 color="slate"
                 :label="cancelButtonLabel || t('DIALOG.BUTTONS.CANCEL')"
                 class="w-full"
+                type="button"
                 @click="close"
               />
               <Button
@@ -138,11 +142,11 @@ defineExpose({ open, close });
                 class="w-full"
                 :is-loading="isLoading"
                 :disabled="disableConfirmButton || isLoading"
-                @click="confirm"
+                type="submit"
               />
             </div>
           </slot>
-        </div>
+        </form>
       </OnClickOutside>
     </dialog>
   </Teleport>

app/javascript/dashboard/components-next/message/bubbles/Audio.vue

@@ -13,6 +13,9 @@ const attachment = computed(() => {
 
 <template>
   <BaseBubble class="bg-transparent" data-bubble-name="audio">
-    <AudioChip :attachment="attachment" class="p-2 text-n-slate-12" />
+    <AudioChip
+      :attachment="attachment"
+      class="p-2 text-n-slate-12 skip-context-menu"
+    />
   </BaseBubble>
 </template>

app/javascript/dashboard/components-next/message/bubbles/Image.vue

@@ -56,6 +56,7 @@ const downloadAttachment = async () => {
     </div>
     <div v-else class="relative group rounded-lg overflow-hidden">
       <img
+        class="skip-context-menu"
         :src="attachment.dataUrl"
         :width="attachment.width"
         :height="attachment.height"
@@ -63,8 +64,9 @@ const downloadAttachment = async () => {
         @error="handleError"
       />
       <div
-        class="inset-0 p-2 absolute bg-gradient-to-tl from-n-slate-12/30 dark:from-n-slate-1/50 via-transparent to-transparent hidden group-hover:flex items-end justify-end gap-1.5"
-      >
+        class="inset-0 p-2 pointer-events-none absolute bg-gradient-to-tl from-n-slate-12/30 dark:from-n-slate-1/50 via-transparent to-transparent hidden group-hover:flex"
+      />
+      <div class="absolute right-2 bottom-2 hidden group-hover:flex gap-2">
         <Button xs solid slate icon="i-lucide-expand" class="opacity-60" />
         <Button
           xs

app/javascript/dashboard/components-next/message/bubbles/InstagramStory.vue

@@ -41,13 +41,13 @@ const onVideoLoadError = () => {
     <div v-if="content" v-dompurify-html="formattedContent" class="mb-2" />
     <img
       v-if="!hasImgStoryError"
-      class="rounded-lg max-w-80"
+      class="rounded-lg max-w-80 skip-context-menu"
       :src="attachment.dataUrl"
       @error="onImageLoadError"
     />
     <video
       v-else-if="!hasVideoStoryError"
-      class="rounded-lg max-w-80"
+      class="rounded-lg max-w-80 skip-context-menu"
       controls
       :src="attachment.dataUrl"
       @error="onVideoLoadError"

app/javascript/dashboard/components-next/message/bubbles/Video.vue

@@ -35,13 +35,13 @@ const isReel = computed(() => {
     <div class="relative group rounded-lg overflow-hidden">
       <div
         v-if="isReel"
-        class="absolute p-2 flex items-start justify-end right-0"
+        class="absolute p-2 flex items-start justify-end right-0 pointer-events-none"
       >
         <Icon icon="i-lucide-instagram" class="text-white shadow-lg" />
       </div>
       <video
         controls
-        class="rounded-lg"
+        class="rounded-lg skip-context-menu"
         :src="attachment.dataUrl"
         :class="{
           'max-w-48': isReel,

app/javascript/dashboard/components-next/message/chips/Image.vue

@@ -36,7 +36,7 @@ const handleError = () => {
     </div>
     <img
       v-else
-      class="object-cover w-full h-full"
+      class="object-cover w-full h-full skip-context-menu"
       :src="attachment.dataUrl"
       @error="handleError"
     />

app/javascript/dashboard/components/widgets/conversation/ShopifyOrderItem.vue

@@ -0,0 +1,105 @@
+<script setup>
+import { computed } from 'vue';
+import { format } from 'date-fns';
+import { useI18n } from 'vue-i18n';
+
+const props = defineProps({
+  order: {
+    type: Object,
+    required: true,
+  },
+});
+
+const { t } = useI18n();
+
+const formatDate = dateString => {
+  return format(new Date(dateString), 'MMM d, yyyy');
+};
+
+const formatCurrency = (amount, currency) => {
+  return new Intl.NumberFormat('en', {
+    style: 'currency',
+    currency: currency || 'USD',
+  }).format(amount);
+};
+
+const getStatusClass = status => {
+  const classes = {
+    paid: 'bg-n-teal-5 text-n-teal-12',
+  };
+  return classes[status] || 'bg-slate-50 text-slate-700';
+};
+
+const getStatusI18nKey = (type, status = '') => {
+  return `CONVERSATION_SIDEBAR.SHOPIFY.${type.toUpperCase()}_STATUS.${status.toUpperCase()}`;
+};
+
+const fulfillmentStatus = computed(() => {
+  const { fulfillment_status: status } = props.order;
+  if (!status) {
+    return '';
+  }
+  return t(getStatusI18nKey('FULFILLMENT', status));
+});
+
+const financialStatus = computed(() => {
+  const { financial_status: status } = props.order;
+  if (!status) {
+    return '';
+  }
+  return t(getStatusI18nKey('FINANCIAL', status));
+});
+
+const getFulfillmentClass = status => {
+  const classes = {
+    fulfilled: 'text-green-600',
+    partial: 'text-yellow-600',
+    unfulfilled: 'text-red-600',
+  };
+  return classes[status] || 'text-slate-600';
+};
+</script>
+
+<template>
+  <div
+    class="py-3 border-b border-n-weak last:border-b-0 flex flex-col gap-1.5"
+  >
+    <div class="flex justify-between items-center">
+      <div class="font-medium flex">
+        <a
+          :href="order.admin_url"
+          target="_blank"
+          rel="noopener noreferrer"
+          class="hover:underline text-n-slate-12 cursor-pointer truncate"
+        >
+          {{ $t('CONVERSATION_SIDEBAR.SHOPIFY.ORDER_ID', { id: order.id }) }}
+          <i class="i-lucide-external-link pl-5" />
+        </a>
+      </div>
+      <div
+        :class="getStatusClass(order.financial_status)"
+        class="text-xs px-2 py-1 rounded capitalize truncate"
+        :title="financialStatus"
+      >
+        {{ financialStatus }}
+      </div>
+    </div>
+    <div class="text-sm text-n-slate-12">
+      <span class="text-n-slate-11 border-r border-n-weak pr-2">
+        {{ formatDate(order.created_at) }}
+      </span>
+      <span class="text-n-slate-11 pl-2">
+        {{ formatCurrency(order.total_price, order.currency) }}
+      </span>
+    </div>
+    <div v-if="fulfillmentStatus">
+      <span
+        :class="getFulfillmentClass(order.fulfillment_status)"
+        class="capitalize font-medium"
+        :title="fulfillmentStatus"
+      >
+        {{ fulfillmentStatus }}
+      </span>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/widgets/conversation/ShopifyOrdersList.vue

@@ -0,0 +1,71 @@
+<script setup>
+import { ref, watch, computed } from 'vue';
+import { useFunctionGetter } from 'dashboard/composables/store';
+import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
+import ShopifyAPI from '../../../api/integrations/shopify';
+import ShopifyOrderItem from './ShopifyOrderItem.vue';
+
+const props = defineProps({
+  contactId: {
+    type: [Number, String],
+    required: true,
+  },
+});
+
+const contact = useFunctionGetter('contacts/getContact', props.contactId);
+
+const hasSearchableInfo = computed(
+  () => !!contact.value?.email || !!contact.value?.phone_number
+);
+
+const orders = ref([]);
+const loading = ref(true);
+const error = ref('');
+
+const fetchOrders = async () => {
+  try {
+    loading.value = true;
+    const response = await ShopifyAPI.getOrders(props.contactId);
+    orders.value = response.data.orders;
+  } catch (e) {
+    error.value =
+      e.response?.data?.error || 'CONVERSATION_SIDEBAR.SHOPIFY.ERROR';
+  } finally {
+    loading.value = false;
+  }
+};
+
+watch(
+  () => props.contactId,
+  () => {
+    if (hasSearchableInfo.value) {
+      fetchOrders();
+    }
+  },
+  { immediate: true }
+);
+</script>
+
+<template>
+  <div class="px-4 py-2 text-n-slate-12">
+    <div v-if="!hasSearchableInfo" class="text-center text-n-slate-12">
+      {{ $t('CONVERSATION_SIDEBAR.SHOPIFY.NO_SHOPIFY_ORDERS') }}
+    </div>
+    <div v-else-if="loading" class="flex justify-center items-center p-4">
+      <Spinner size="32" class="text-n-brand" />
+    </div>
+    <div v-else-if="error" class="text-center text-n-ruby-12">
+      {{ error }}
+    </div>
+    <div v-else-if="!orders.length" class="text-center text-n-slate-12">
+      {{ $t('CONVERSATION_SIDEBAR.SHOPIFY.NO_SHOPIFY_ORDERS') }}
+    </div>
+    <div v-else>
+      <ShopifyOrderItem
+        v-for="order in orders"
+        :key="order.id"
+        :order="order"
+      />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/widgets/conversation/components/GalleryView.vue

@@ -166,188 +166,190 @@ onMounted(() => {
 </script>
 
 <template>
-  <woot-modal
-    v-model:show="show"
-    full-width
-    :show-close-button="false"
-    :on-close="onClose"
-  >
-    <div
-      class="bg-n-background flex flex-col h-[inherit] w-[inherit] overflow-hidden select-none"
-      @click="onClose"
+  <Teleport to="body">
+    <woot-modal
+      v-model:show="show"
+      full-width
+      :show-close-button="false"
+      :on-close="onClose"
     >
-      <header
-        class="z-10 flex items-center justify-between w-full h-16 px-6 py-2 bg-n-background border-b border-n-weak"
-        @click.stop
+      <div
+        class="bg-n-background flex flex-col h-[inherit] w-[inherit] overflow-hidden select-none"
+        @click="onClose"
       >
-        <div
-          v-if="senderDetails"
-          class="flex items-center min-w-[15rem] shrink-0"
+        <header
+          class="z-10 flex items-center justify-between w-full h-16 px-6 py-2 bg-n-background border-b border-n-weak"
+          @click.stop
         >
-          <Thumbnail
-            v-if="senderDetails.avatar"
-            :username="senderDetails.name"
-            :src="senderDetails.avatar"
-            class="flex-shrink-0"
-          />
-          <div class="flex flex-col ml-2 rtl:ml-0 rtl:mr-2 overflow-hidden">
-            <h3 class="text-base leading-5 m-0 font-medium">
-              <span
-                class="overflow-hidden text-n-slate-12 whitespace-nowrap text-ellipsis"
-              >
-                {{ senderDetails.name }}
-              </span>
-            </h3>
-            <span
-              class="text-xs text-n-slate-11 whitespace-nowrap text-ellipsis"
-            >
-              {{ readableTime }}
-            </span>
-          </div>
-        </div>
-
-        <div
-          class="flex-1 mx-2 px-2 truncate text-sm font-medium text-center text-n-slate-12"
-        >
-          <span v-dompurify-html="fileNameFromDataUrl" class="truncate" />
-        </div>
-
-        <div class="flex items-center gap-2 ml-2 shrink-0">
-          <NextButton
-            v-if="isImage"
-            icon="i-lucide-zoom-in"
-            slate
-            ghost
-            @click="onZoom(0.1)"
-          />
-          <NextButton
-            v-if="isImage"
-            icon="i-lucide-zoom-out"
-            slate
-            ghost
-            @click="onZoom(-0.1)"
-          />
-          <NextButton
-            v-if="isImage"
-            icon="i-lucide-rotate-ccw"
-            slate
-            ghost
-            @click="onRotate('counter-clockwise')"
-          />
-          <NextButton
-            v-if="isImage"
-            icon="i-lucide-rotate-cw"
-            slate
-            ghost
-            @click="onRotate('clockwise')"
-          />
-          <NextButton
-            icon="i-lucide-download"
-            slate
-            ghost
-            :is-loading="isDownloading"
-            :disabled="isDownloading"
-            @click="onClickDownload"
-          />
-          <NextButton icon="i-lucide-x" slate ghost @click="onClose" />
-        </div>
-      </header>
-
-      <main class="flex items-stretch flex-1 h-full overflow-hidden">
-        <div class="flex items-center justify-center w-16 shrink-0">
-          <NextButton
-            v-if="hasMoreThanOneAttachment"
-            icon="i-lucide-chevron-left"
-            class="z-10"
-            blue
-            faded
-            lg
-            :disabled="activeImageIndex === 0"
-            @click.stop="
-              onClickChangeAttachment(
-                allAttachments[activeImageIndex - 1],
-                activeImageIndex - 1
-              )
-            "
-          />
-        </div>
-
-        <div class="flex-1 flex items-center justify-center overflow-hidden">
           <div
-            v-if="isImage"
-            :style="imageWrapperStyle"
-            class="flex items-center justify-center origin-center"
-            :class="{
-              // Adjust dimensions when rotated 90/270 degrees to maintain visibility
-              // and prevent image from overflowing container in different aspect ratios
-              'w-[calc(100dvh-8rem)] h-[calc(100dvw-7rem)]':
-                activeImageRotation % 180 !== 0,
-              'size-full': activeImageRotation % 180 === 0,
-            }"
+            v-if="senderDetails"
+            class="flex items-center min-w-[15rem] shrink-0"
           >
-            <img
-              ref="imageRef"
-              :key="activeAttachment.message_id"
-              :src="activeAttachment.data_url"
-              :style="imageStyle"
-              class="max-h-full max-w-full object-contain duration-100 ease-in-out transform select-none"
-              @click.stop
-              @dblclick.stop="onDoubleClickZoomImage"
-              @wheel.prevent.stop="onWheelImageZoom"
-              @mousemove="onMouseMove"
-              @mouseleave="onMouseLeave"
+            <Thumbnail
+              v-if="senderDetails.avatar"
+              :username="senderDetails.name"
+              :src="senderDetails.avatar"
+              class="flex-shrink-0"
+            />
+            <div class="flex flex-col ml-2 rtl:ml-0 rtl:mr-2 overflow-hidden">
+              <h3 class="text-base leading-5 m-0 font-medium">
+                <span
+                  class="overflow-hidden text-n-slate-12 whitespace-nowrap text-ellipsis"
+                >
+                  {{ senderDetails.name }}
+                </span>
+              </h3>
+              <span
+                class="text-xs text-n-slate-11 whitespace-nowrap text-ellipsis"
+              >
+                {{ readableTime }}
+              </span>
+            </div>
+          </div>
+
+          <div
+            class="flex-1 mx-2 px-2 truncate text-sm font-medium text-center text-n-slate-12"
+          >
+            <span v-dompurify-html="fileNameFromDataUrl" class="truncate" />
+          </div>
+
+          <div class="flex items-center gap-2 ml-2 shrink-0">
+            <NextButton
+              v-if="isImage"
+              icon="i-lucide-zoom-in"
+              slate
+              ghost
+              @click="onZoom(0.1)"
+            />
+            <NextButton
+              v-if="isImage"
+              icon="i-lucide-zoom-out"
+              slate
+              ghost
+              @click="onZoom(-0.1)"
+            />
+            <NextButton
+              v-if="isImage"
+              icon="i-lucide-rotate-ccw"
+              slate
+              ghost
+              @click="onRotate('counter-clockwise')"
+            />
+            <NextButton
+              v-if="isImage"
+              icon="i-lucide-rotate-cw"
+              slate
+              ghost
+              @click="onRotate('clockwise')"
+            />
+            <NextButton
+              icon="i-lucide-download"
+              slate
+              ghost
+              :is-loading="isDownloading"
+              :disabled="isDownloading"
+              @click="onClickDownload"
+            />
+            <NextButton icon="i-lucide-x" slate ghost @click="onClose" />
+          </div>
+        </header>
+
+        <main class="flex items-stretch flex-1 h-full overflow-hidden">
+          <div class="flex items-center justify-center w-16 shrink-0">
+            <NextButton
+              v-if="hasMoreThanOneAttachment"
+              icon="i-lucide-chevron-left"
+              class="z-10"
+              blue
+              faded
+              lg
+              :disabled="activeImageIndex === 0"
+              @click.stop="
+                onClickChangeAttachment(
+                  allAttachments[activeImageIndex - 1],
+                  activeImageIndex - 1
+                )
+              "
             />
           </div>
 
-          <video
-            v-if="isVideo"
-            :key="activeAttachment.message_id"
-            :src="activeAttachment.data_url"
-            controls
-            playsInline
-            class="max-h-full max-w-full object-contain"
-            @click.stop
-          />
+          <div class="flex-1 flex items-center justify-center overflow-hidden">
+            <div
+              v-if="isImage"
+              :style="imageWrapperStyle"
+              class="flex items-center justify-center origin-center"
+              :class="{
+                // Adjust dimensions when rotated 90/270 degrees to maintain visibility
+                // and prevent image from overflowing container in different aspect ratios
+                'w-[calc(100dvh-8rem)] h-[calc(100dvw-7rem)]':
+                  activeImageRotation % 180 !== 0,
+                'size-full': activeImageRotation % 180 === 0,
+              }"
+            >
+              <img
+                ref="imageRef"
+                :key="activeAttachment.message_id"
+                :src="activeAttachment.data_url"
+                :style="imageStyle"
+                class="max-h-full max-w-full object-contain duration-100 ease-in-out transform select-none"
+                @click.stop
+                @dblclick.stop="onDoubleClickZoomImage"
+                @wheel.prevent.stop="onWheelImageZoom"
+                @mousemove="onMouseMove"
+                @mouseleave="onMouseLeave"
+              />
+            </div>
 
-          <audio
-            v-if="isAudio"
-            :key="activeAttachment.message_id"
-            controls
-            class="w-full max-w-md"
-            @click.stop
-          >
-            <source :src="`${activeAttachment.data_url}?t=${Date.now()}`" />
-          </audio>
-        </div>
+            <video
+              v-if="isVideo"
+              :key="activeAttachment.message_id"
+              :src="activeAttachment.data_url"
+              controls
+              playsInline
+              class="max-h-full max-w-full object-contain"
+              @click.stop
+            />
 
-        <div class="flex items-center justify-center w-16 shrink-0">
-          <NextButton
-            v-if="hasMoreThanOneAttachment"
-            icon="i-lucide-chevron-right"
-            class="z-10"
-            blue
-            faded
-            lg
-            :disabled="activeImageIndex === allAttachments.length - 1"
-            @click.stop="
-              onClickChangeAttachment(
-                allAttachments[activeImageIndex + 1],
-                activeImageIndex + 1
-              )
-            "
-          />
-        </div>
-      </main>
+            <audio
+              v-if="isAudio"
+              :key="activeAttachment.message_id"
+              controls
+              class="w-full max-w-md"
+              @click.stop
+            >
+              <source :src="`${activeAttachment.data_url}?t=${Date.now()}`" />
+            </audio>
+          </div>
 
-      <footer
-        class="z-10 flex items-center justify-center h-12 border-t border-n-weak"
-      >
-        <div
-          class="rounded-md flex items-center justify-center px-3 py-1 bg-n-slate-3 text-n-slate-12 text-sm font-medium"
+          <div class="flex items-center justify-center w-16 shrink-0">
+            <NextButton
+              v-if="hasMoreThanOneAttachment"
+              icon="i-lucide-chevron-right"
+              class="z-10"
+              blue
+              faded
+              lg
+              :disabled="activeImageIndex === allAttachments.length - 1"
+              @click.stop="
+                onClickChangeAttachment(
+                  allAttachments[activeImageIndex + 1],
+                  activeImageIndex + 1
+                )
+              "
+            />
+          </div>
+        </main>
+
+        <footer
+          class="z-10 flex items-center justify-center h-12 border-t border-n-weak"
         >
-          {{ `${activeImageIndex + 1} / ${allAttachments.length}` }}
-        </div>
-      </footer>
-    </div>
-  </woot-modal>
+          <div
+            class="rounded-md flex items-center justify-center px-3 py-1 bg-n-slate-3 text-n-slate-12 text-sm font-medium"
+          >
+            {{ `${activeImageIndex + 1} / ${allAttachments.length}` }}
+          </div>
+        </footer>
+      </div>
+    </woot-modal>
+  </Teleport>
 </template>

app/javascript/dashboard/composables/useUISettings.js

@@ -8,6 +8,7 @@ export const DEFAULT_CONVERSATION_SIDEBAR_ITEMS_ORDER = Object.freeze([
   { name: 'contact_attributes' },
   { name: 'previous_conversation' },
   { name: 'conversation_participants' },
+  { name: 'shopify_orders' },
 ]);
 
 export const DEFAULT_CONTACT_SIDEBAR_ITEMS_ORDER = Object.freeze([

app/javascript/dashboard/i18n/locale/am/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",

app/javascript/dashboard/i18n/locale/am/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "None"
   }
 }

app/javascript/dashboard/i18n/locale/am/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Learn more",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " to get started",
     "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
     "SEARCH_MESSAGES": "Search for messages in conversations",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/am/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Disconnect"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/am/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Status"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Team",
+        "OPEN": "Open",
+        "UNATTENDED": "Unattended",
+        "STATUS": "Status"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agent status",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/ar/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "الروبوتات",
     "LOADING_EDITOR": "جار جلب المحرر...",
-    "HEADER_BTN_TXT": "إضافة إعدادات الروبوت",
-    "SIDEBAR_TXT": "<p><b>الروبوتات</b> <p>الروبوتات هي مثل الأعضاء الأكثر روعة في فريقك. يمكنهم التعامل مع الأمور الصغيرة، حتى تتمكن من التركيز على الأمور التي تهمك. جربهم.</p> <p> يمكنك إدارة الروبوتات الخاصة بك من هذه الصفحة أو إنشاء روبوتات جديدة باستخدام زر 'إضافة تكوين روبوت'.</p> <p> افتح <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">دليل البوتات</a> في علامة تبويب أخرى للحصول على مساعدة.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "اسم الروبوت",

app/javascript/dashboard/i18n/locale/ar/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "معلمات الإجراء مطلوبة",
       "ATLEAST_ONE_CONDITION_REQUIRED": "شرط واحد على الأقل مطلوب",
       "ATLEAST_ONE_ACTION_REQUIRED": "إجراء واحد على الأقل مطلوب"
-    }
+    },
+    "NONE_OPTION": "لا شيء"
   }
 }

app/javascript/dashboard/i18n/locale/ar/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "اعرف المزيد",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " للبدء",
     "NO_INBOX_AGENT": "يبدو أنه لم يتم إسنادك لأي قنوات تواصل بعد. الرجاء التواصل مع المدير لإضافتك لصناديق الوارد الخاصة بقنوات التواصل",
     "SEARCH_MESSAGES": "ابحث عن رسائل في المحادثات",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "لفتح قائمة الأوامر",
       "KEYBOARD_SHORTCUTS": "لعرض اختصارات لوحة المفاتيح"

app/javascript/dashboard/i18n/locale/ar/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "قطع الاتصال"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "قائد",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "إرسال الرسالة...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -476,6 +476,18 @@
         "STATUS": "الحالة"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "الفريق",
+        "OPEN": "فتح",
+        "UNATTENDED": "بدون حضور",
+        "STATUS": "الحالة"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "حالة الوكيل",
       "ONLINE": "متصل",

app/javascript/dashboard/i18n/locale/az/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",

app/javascript/dashboard/i18n/locale/az/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "None"
   }
 }

app/javascript/dashboard/i18n/locale/az/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Learn more",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " to get started",
     "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
     "SEARCH_MESSAGES": "Search for messages in conversations",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/az/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Disconnect"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/az/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Status"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Team",
+        "OPEN": "Open",
+        "UNATTENDED": "Unattended",
+        "STATUS": "Status"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agent status",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/bg/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",

app/javascript/dashboard/i18n/locale/bg/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "Нито един"
   }
 }

app/javascript/dashboard/i18n/locale/bg/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Learn more",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " to get started",
     "NO_INBOX_AGENT": "Uh Oh! Looks like you are not part of any inbox. Please contact your administrator",
     "SEARCH_MESSAGES": "Search for messages in conversations",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/bg/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Прекъсване"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Изпрати съобщение...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Статус"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Team",
+        "OPEN": "Отворен",
+        "UNATTENDED": "Unattended",
+        "STATUS": "Статус"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agent status",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/ca/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "S'està carregant l'editor...",
-    "HEADER_BTN_TXT": "Afegir configuració del bot",
-    "SIDEBAR_TXT": "<p><b>Bots d'Agent</b> <p>Bots d'Agent són com els membres més fabulosos del teu equip. Poden gestionar les coses petites, de manera que us podeu centrar en les coses importants. Prova-ls.</p> <p> Pots gestionar els teus bots des d'aquesta pàgina o crear-ne de nous mitjançant el botó \"Afegeix una configuració de bot\".</p> <p> Obre el <a href=\"https:/ /www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Manual de robots d'agent</a> en una altra pestanya per a un cop de mà.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Nom del bot",

app/javascript/dashboard/i18n/locale/ca/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "Ningú"
   }
 }

app/javascript/dashboard/i18n/locale/ca/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Aprèn més",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " per començar",
     "NO_INBOX_AGENT": "Uh Oh! Sembla que no ets a cap safata d'entrada. Si us plau, poseu-vos en contacte amb l'administrador",
     "SEARCH_MESSAGES": "Cerca missatges a les converses",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "per obrir el menú d'ordres",
       "KEYBOARD_SHORTCUTS": "per veure les dreceres del teclat"

app/javascript/dashboard/i18n/locale/ca/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Desconnecta"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Envia missatge...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/ca/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Estat"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Equip",
+        "OPEN": "Obrir",
+        "UNATTENDED": "Sense assistència",
+        "STATUS": "Estat"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Estat de l'agent",
       "ONLINE": "En línia",

app/javascript/dashboard/i18n/locale/cs/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",

app/javascript/dashboard/i18n/locale/cs/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "Nic"
   }
 }

app/javascript/dashboard/i18n/locale/cs/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Learn more",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " začít",
     "NO_INBOX_AGENT": "Uh Oh! Vypadá to, že nejste součástí žádné schránky. Obraťte se na správce",
     "SEARCH_MESSAGES": "Hledat zprávy v konverzacích",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/cs/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Disconnect"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send message...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Stav"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Team",
+        "OPEN": "Otevřít",
+        "UNATTENDED": "Unattended",
+        "STATUS": "Stav"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agent status",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/da/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",

app/javascript/dashboard/i18n/locale/da/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "Ingen"
   }
 }

app/javascript/dashboard/i18n/locale/da/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Lær mere",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " for at komme i gang",
     "NO_INBOX_AGENT": "Åh Åh! Det ser ud til, at du ikke er en del af en indbakke. Kontakt venligst din administrator",
     "SEARCH_MESSAGES": "Søg efter beskeder i samtaler",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/da/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Afbryd"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Send besked...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/da/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Status"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Team",
+        "OPEN": "Åbn",
+        "UNATTENDED": "Unattet",
+        "STATUS": "Status"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agentens status",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/de/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Lade Editor...",
-    "HEADER_BTN_TXT": "Bot-Konfiguration hinzufügen",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agenten Bots sind wie die besten Mitglieder Ihres Teams. Die Bots können mit den kleinen Themen umgehen, sodass Sie sich auf die Sachen, die wichtig sind, konzentrieren können. Probieren Sie es aus.</p> <p> Sie können Ihre Bots von dieser Seite aus verwalten oder neue mit der Schaltfläche „Bot-Konfiguration hinzufügen“ erstellen.</p> <p> Öffnen Sie das <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent Bots Handbuch</a> in einem neuen Tab, um mehr zu erfahren.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot Name",

app/javascript/dashboard/i18n/locale/de/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Aktionsparameter sind erforderlich",
       "ATLEAST_ONE_CONDITION_REQUIRED": "Mindestens eine Bedingung ist erforderlich",
       "ATLEAST_ONE_ACTION_REQUIRED": "Mindestens eine Aktion ist erforderlich"
-    }
+    },
+    "NONE_OPTION": "Keine"
   }
 }

app/javascript/dashboard/i18n/locale/de/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Mehr erfahren",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " um loszulegen",
     "NO_INBOX_AGENT": "Oh oh! Sieht so aus, als wären Sie nicht Teil eines Posteingangs. Bitte wenden Sie sich an Ihren Administrator",
     "SEARCH_MESSAGES": "Nachrichten in Unterhaltungen suchen",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "zum Öffnen des Kommandomenüs",
       "KEYBOARD_SHORTCUTS": "um Tastenkürzel anzuzeigen"

app/javascript/dashboard/i18n/locale/de/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Verbindung trennen"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Kapitän",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Nachricht senden...",
       "LOADER": "Captain denkt nach",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/de/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Status"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Team",
+        "OPEN": "Öffnen",
+        "UNATTENDED": "Unbeaufsichtigt",
+        "STATUS": "Status"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Agentenstatus",
       "ONLINE": "Online",

app/javascript/dashboard/i18n/locale/el/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",

app/javascript/dashboard/i18n/locale/el/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "Κανένα"
   }
 }

app/javascript/dashboard/i18n/locale/el/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Μάθετε περισσότερα",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " για να ξεκινήσετε",
     "NO_INBOX_AGENT": "Ω όχι! Φαίνεται ότι δεν είστε μέλος κάποιου κιβωτίου εισερχμένων. Απευθυνθείτε στον διαχειριστή",
     "SEARCH_MESSAGES": "Αναζήτηση μηνυμάτων στις συνομιλίες",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "to open command menu",
       "KEYBOARD_SHORTCUTS": "to view keyboard shortcuts"

app/javascript/dashboard/i18n/locale/el/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Αποσύνδεση"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Αποστολή μηνύματος...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/el/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Κατάσταση"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Ομάδα",
+        "OPEN": "Ανοιχτές",
+        "UNATTENDED": "Χωρίς Παρακολούθηση",
+        "STATUS": "Κατάσταση"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Κατάσταση πράκτορα",
       "ONLINE": "Στην Γραμμή",

app/javascript/dashboard/i18n/locale/en/conversation.json

@@ -295,7 +295,27 @@
       "CONVERSATION_INFO": "Conversation Information",
       "CONTACT_ATTRIBUTES": "Contact Attributes",
       "PREVIOUS_CONVERSATION": "Previous Conversations",
-      "MACROS": "Macros"
+      "MACROS": "Macros",
+      "SHOPIFY_ORDERS": "Shopify Orders"
+    },
+    "SHOPIFY": {
+      "ORDER_ID": "Order #{id}",
+      "ERROR": "Error loading orders",
+      "NO_SHOPIFY_ORDERS": "No orders found",
+      "FINANCIAL_STATUS": {
+        "PENDING": "Pending",
+        "AUTHORIZED": "Authorized",
+        "PARTIALLY_PAID": "Partially Paid",
+        "PAID": "Paid",
+        "PARTIALLY_REFUNDED": "Partially Refunded",
+        "REFUNDED": "Refunded",
+        "VOIDED": "Voided"
+      },
+      "FULFILLMENT_STATUS": {
+        "FULFILLED": "Fulfilled",
+        "PARTIALLY_FULFILLED": "Partially Fulfilled",
+        "UNFULFILLED": "Unfulfilled"
+      }
     }
   },
   "CONVERSATION_CUSTOM_ATTRIBUTES": {

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -1,5 +1,20 @@
 {
   "INTEGRATION_SETTINGS": {
+    "SHOPIFY": {
+      "DELETE": {
+        "TITLE": "Delete Shopify Integration",
+        "MESSAGE": "Are you sure you want to delete the Shopify integration?"
+      },
+      "STORE_URL": {
+        "TITLE": "Connect Shopify Store",
+        "LABEL": "Store URL",
+        "PLACEHOLDER": "your-store.myshopify.com",
+        "HELP": "Enter your Shopify store's myshopify.com URL",
+        "CANCEL": "Cancel",
+        "SUBMIT": "Connect Store"
+      },
+      "ERROR": "There was an error connecting to Shopify. Please try again or contact support if the issue persists."
+    },
     "HEADER": "Integrations",
     "DESCRIPTION": "Chatwoot integrates with multiple tools and services to improve your team's efficiency. Explore the list below to configure your favorite apps.",
     "LEARN_MORE": "Learn more about integrations",

app/javascript/dashboard/i18n/locale/es/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Cargando el editor...",
-    "HEADER_BTN_TXT": "Añadir configuración de bot",
-    "SIDEBAR_TXT": "<p><b>Bots de agente</b> <p>Bots de agente son como los miembros más fabulosos de tu equipo. Pueden manejar las cosas pequeñas, así que puede centrarse en las cosas que importan. Pruébelas.</p> <p> Puedes administrar tus bots desde esta página o crear nuevos usando el botón 'Añadir configuración del bot'.</p> <p> Abrir el manual <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">de robots de agente</a> en otra pestaña para una mano de ayuda.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Nombre del bot",

app/javascript/dashboard/i18n/locale/es/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Se requieren parámetros de acción",
       "ATLEAST_ONE_CONDITION_REQUIRED": "Se requiere al menos una condición",
       "ATLEAST_ONE_ACTION_REQUIRED": "Se requiere al menos una acción"
-    }
+    },
+    "NONE_OPTION": "Ninguna"
   }
 }

app/javascript/dashboard/i18n/locale/es/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "etiqueta"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "Más información",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/es/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " para empezar",
     "NO_INBOX_AGENT": "¡Uh Oh! Parece que no eres parte de ninguna bandeja de entrada. Por favor, contacta con tu administrador",
     "SEARCH_MESSAGES": "Buscar mensajes en conversaciones",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "para abrir el menú de comandos",
       "KEYBOARD_SHORTCUTS": "para ver los atajos del teclado"

app/javascript/dashboard/i18n/locale/es/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Desconectar"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow es una plataforma de comprensión del lenguaje natural que facilita el diseño e integración de una interfaz de usuario conversacional en su aplicación móvil, aplicación web, dispositivo, bot, sistema interactivo de respuesta de voz, etc. <br /> <br /> La integración de Dialogflow con {installationName} le permite configurar un bot de Dialogflow con sus bandejas de entrada que permite al bot manejar las consultas inicialmente y entregarlas a un agente cuando sea necesario. Dialogflow se puede utilizar para calificar a los clientes potenciales, reducir la carga de trabajo de los agentes proporcionando preguntas frecuentes, etc. <br /> <br /> Para añadir Dialogflow, necesita crear una cuenta de servicio en la consola del proyecto de Google y compartir las credenciales. Consulte la documentación de Dialogflow para obtener más información."
+      "DIALOGFLOW": "Dialogflow es una plataforma de procesamiento del lenguaje natural para construir interfaces de conversación. Integrándolo con {installationName} permite a los bots gestionar consultas primero y transferirlas a los agentes cuando sea necesario. Ayuda a calificar a los clientes potenciales y a reducir la carga de trabajo de los agentes respondiendo a las preguntas frecuentes. Para añadir Dialogflow, cree una cuenta de servicio en la consola de Google y comparta las credenciales. Consulte la documentación para obtener más detalles"
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Capitán",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "Enviar mensaje...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/es/report.json

@@ -476,6 +476,18 @@
         "STATUS": "Estado"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "Equipo",
+        "OPEN": "Abrir",
+        "UNATTENDED": "Desatendido",
+        "STATUS": "Estado"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "Estado del agente",
       "ONLINE": "En línea",

app/javascript/dashboard/i18n/locale/fa/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "ربات‌ها",
     "LOADING_EDITOR": "در حال بارگیری ویرایشگر...",
-    "HEADER_BTN_TXT": "افرودن پیکربندی ربات",
-    "SIDEBAR_TXT": "<p><b>اپراتور های ربات</b><p>مانند شگفت‌انگیزترین اعضای تیم شما هستند. آنها می توانند مسائل کوچک را اداره کنند، بنابراین شما می توانید روی چیزهای مهم تمرکز کنید. آنها را امتحان کنید.</p><p>می‌توانید ربات‌های خود را در این صفحه مدیریت کنید یا با استفاده از دکمه «افزودن ربات» ربات‌های جدیدی ایجاد کنید.</p><p> باز کردن آدرس <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">راهنما ربات ها</a> در یک صفحه جدید به شما کمک می کند اطلاعات بیشتری کسب کنید.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "نام ربات",

app/javascript/dashboard/i18n/locale/fa/automation.json

@@ -125,6 +125,7 @@
       "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
       "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
       "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
-    }
+    },
+    "NONE_OPTION": "هیچکدام"
   }
 }

app/javascript/dashboard/i18n/locale/fa/components.json

@@ -39,5 +39,9 @@
   },
   "LABEL": {
     "TAG_BUTTON": "tag"
+  },
+  "FEATURE_SPOTLIGHT": {
+    "LEARN_MORE": "بیشتر بدانید",
+    "WATCH_VIDEO": "Watch video"
   }
 }

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -284,12 +284,12 @@
   "CONTACTS_LAYOUT": {
     "HEADER": {
       "TITLE": "مخاطبین",
-      "SEARCH_TITLE": "Search contacts",
-      "SEARCH_PLACEHOLDER": "Search...",
+      "SEARCH_TITLE": "جستجوی مخاطبین",
+      "SEARCH_PLACEHOLDER": "جستجو...",
       "MESSAGE_BUTTON": "پیام",
       "SEND_MESSAGE": "ارسال پیام",
-      "BLOCK_CONTACT": "Block contact",
-      "UNBLOCK_CONTACT": "Unblock contact",
+      "BLOCK_CONTACT": "مسدود کردن مخاطب",
+      "UNBLOCK_CONTACT": "رفع انسداد مخاطب",
       "BREADCRUMB": {
         "CONTACTS": "مخاطبین"
       },

app/javascript/dashboard/i18n/locale/fa/conversation.json

@@ -12,6 +12,8 @@
     "NO_INBOX_2": " برای شروع",
     "NO_INBOX_AGENT": "اوه اوه! به نظر می‌رسد شما عضو هیچ صندوق ورودی نیستید. لطفا با مدیر خود تماس بگیرید",
     "SEARCH_MESSAGES": "پیام‌ها را در گفتگوها جستجو کنید",
+    "VIEW_ORIGINAL": "View original",
+    "VIEW_TRANSLATED": "View translated",
     "EMPTY_STATE": {
       "CMD_BAR": "برای باز کردن منوی فرمان",
       "KEYBOARD_SHORTCUTS": "برای مشاهده میانبرهای صفحه کلید"

app/javascript/dashboard/i18n/locale/fa/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "قعط کردن"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow is a natural language processing platform for building conversational interfaces. Integrating it with {installationName} lets bots handle queries first and transfer them to agents when needed. It helps qualify leads and reduce agent workload by answering FAQs. To add Dialogflow, create a Service Account in Google Console and share the credentials. Refer to the docs for details"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/integrations.json

@@ -311,6 +311,7 @@
   },
   "CAPTAIN": {
     "NAME": "Captain",
+    "HEADER_KNOW_MORE": "Know more",
     "COPILOT": {
       "SEND_MESSAGE": "ارسال پیام...",
       "LOADER": "Captain is thinking",
@@ -390,7 +391,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No assistants available",
-        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Assistant",
+          "NOTE": "Captain Assistant engages directly with customers, learns from your help docs and past conversations, and delivers instant, accurate responses. It handles the initial queries, providing quick resolutions before  transferring to an agent when needed."
+        }
       }
     },
     "DOCUMENTS": {
@@ -431,7 +436,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No documents available",
-        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain Document",
+          "NOTE": "A document in Captain serves as a knowledge resource for the assistant. By connecting your help center or guides, Captain can analyze the content and provide accurate responses for customer inquiries."
+        }
       }
     },
     "RESPONSES": {
@@ -508,7 +517,11 @@
       },
       "EMPTY_STATE": {
         "TITLE": "No FAQs Found",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually.",
+        "FEATURE_SPOTLIGHT": {
+          "TITLE": "Captain FAQ",
+          "NOTE": "Captain FAQs detects common customer questions—whether missing from your knowledge base or frequently asked—and generates relevant FAQs to improve support. You can review each suggestion and decide whether to approve or reject it."
+        }
       }
     },
     "INBOXES": {

app/javascript/dashboard/i18n/locale/fa/report.json

@@ -476,6 +476,18 @@
         "STATUS": "وضعیت"
       }
     },
+    "TEAM_CONVERSATIONS": {
+      "ALL_TEAMS": "All Teams",
+      "HEADER": "Conversations by teams",
+      "LOADING_MESSAGE": "Loading team metrics...",
+      "NO_TEAMS": "There is no data available",
+      "TABLE_HEADER": {
+        "TEAM": "تیم‌",
+        "OPEN": "باز",
+        "UNATTENDED": "بی سرپرست",
+        "STATUS": "وضعیت"
+      }
+    },
     "AGENT_STATUS": {
       "HEADER": "وضعیت اپراتور",
       "ONLINE": "آنلاین",

app/javascript/dashboard/i18n/locale/fi/agentBots.json

@@ -2,8 +2,8 @@
   "AGENT_BOTS": {
     "HEADER": "Bots",
     "LOADING_EDITOR": "Loading editor...",
-    "HEADER_BTN_TXT": "Add bot configuration",
-    "SIDEBAR_TXT": "<p><b>Agent Bots</b> <p>Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.</p> <p> You can manage your bots from this page or create new ones using the 'Add bot configuraton' button.</p> <p> Open the <a href=\"https://www.chatwoot.com/hc/chatwoot-user-guide-cloud-version/articles/1677497472-how-to-use-agent-bots\" target=\"blank\">Agent bots handbook</a> in another tab for a helping hand.</p>",
+    "DESCRIPTION": "Agent Bots are like the most fabulous members of your team. They can handle the small stuff, so you can focus on the stuff that matters. Give them a try.You can manage your bots from this page or create new ones using the 'Configure new bot' button.",
+    "LEARN_MORE": "Learn about agent bots",
     "CSML_BOT_EDITOR": {
       "NAME": {
         "LABEL": "Bot name",