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refactor(captain): inline engagement check in Enterprise::Conversation

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Drop the diff comments and the one-use captain_should_engage? helper;
determine_conversation_status now checks the assistant inline.
This commit is contained in:
Pranav
2026-07-14 16:34:14 -07:00
parent cfcbe707e3
commit 6bbb763d4a
1 changed files with 1 additions and 12 deletions
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enterprise/app/models/enterprise/conversation.rb
+1 -12
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@@ -33,23 +33,12 @@ module Enterprise::Conversation
private
# When a Captain inbox parks new conversations as pending, demote to open (human queue) when the
# assistant won't engage (contact outside audience, or off-schedule) so they aren't stuck waiting
# on a bot that stays silent.
def determine_conversation_status
super
return unless pending?
self.status = :open unless captain_should_engage?
end
# True for non-Captain inboxes (don't interfere) and for Captain inboxes that should engage this
# conversation (audience matches AND on-schedule). False only when a Captain assistant opts out.
def captain_should_engage?
assistant = inbox.captain_assistant
return true if assistant.blank?
assistant.engages?(contact, self)
self.status = :open if assistant.present? && !assistant.engages?(contact, self)
end
def dispatch_captain_inference_event(event_name)