Merge branch 'develop' into feature/enhanced-template-support

2025-07-29 12:50:09 +04:00
parent d67b0114d0 441cc065ae
commit 5fad897d8e
153 changed files with 1528 additions and 35 deletions
@@ -121,6 +121,8 @@ gem 'sentry-sidekiq', '>= 5.19.0', require: false
 gem 'sidekiq', '>= 7.3.1'
 # We want cron jobs
 gem 'sidekiq-cron', '>= 1.12.0'
+# for sidekiq healthcheck
+gem 'sidekiq_alive'

 ##-- Push notification service --##
 gem 'fcm'
@@ -359,6 +359,7 @@ GEM
    grpc (1.72.0-x86_64-linux)
      google-protobuf (>= 3.25, < 5.0)
      googleapis-common-protos-types (~> 1.0)
+    gserver (0.0.1)
    haikunator (1.1.1)
    hairtrigger (1.0.0)
      activerecord (>= 6.0, < 8)
@@ -785,6 +786,9 @@ GEM
      fugit (~> 1.8)
      globalid (>= 1.0.1)
      sidekiq (>= 6)
+    sidekiq_alive (2.5.0)
+      gserver (~> 0.0.1)
+      sidekiq (>= 5, < 9)
    signet (0.17.0)
      addressable (~> 2.8)
      faraday (>= 0.17.5, < 3.a)
@@ -1010,6 +1014,7 @@ DEPENDENCIES
  shoulda-matchers
  sidekiq (>= 7.3.1)
  sidekiq-cron (>= 1.12.0)
+  sidekiq_alive
  simplecov (= 0.17.1)
  slack-ruby-client (~> 2.5.2)
  spring
@@ -6,6 +6,7 @@
 # We don't want to update the name of the identified original contact.

 class ContactIdentifyAction
+  include UrlHelper
  pattr_initialize [:contact!, :params!, { retain_original_contact_name: false, discard_invalid_attrs: false }]

  def perform
@@ -104,7 +105,14 @@ class ContactIdentifyAction
    # TODO: replace reject { |_k, v| v.blank? } with compact_blank when rails is upgraded
    @contact.discard_invalid_attrs if discard_invalid_attrs
    @contact.save!
-    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url]) if params[:avatar_url].present? && !@contact.avatar.attached?
+    enqueue_avatar_job
+  end
+
+  def enqueue_avatar_job
+    return unless params[:avatar_url].present? && !@contact.avatar.attached?
+    return unless url_valid?(params[:avatar_url])
+
+    Avatar::AvatarFromUrlJob.perform_later(@contact, params[:avatar_url])
  end

  def merge_contact(base_contact, merge_contact)
@@ -122,7 +122,7 @@ class Api::V1::Accounts::ContactsController < Api::V1::Accounts::BaseController
  def resolved_contacts
    return @resolved_contacts if @resolved_contacts

-    @resolved_contacts = Current.account.contacts.resolved_contacts
+    @resolved_contacts = Current.account.contacts.resolved_contacts(use_crm_v2: Current.account.feature_enabled?('crm_v2'))

    @resolved_contacts = @resolved_contacts.tagged_with(params[:labels], any: true) if params[:labels].present?
    @resolved_contacts
@@ -2,7 +2,7 @@ class MicrosoftController < ApplicationController
  after_action :set_version_header

  def identity_association
-    microsoft_indentity
+    microsoft_identity
  end

  private
@@ -11,7 +11,7 @@ class MicrosoftController < ApplicationController
    response.headers['Content-Length'] = { associatedApplications: [{ applicationId: @identity_json }] }.to_json.length
  end

-  def microsoft_indentity
+  def microsoft_identity
    @identity_json = GlobalConfigService.load('AZURE_APP_ID', nil)
  end
 end
@@ -4,7 +4,16 @@ class Webhooks::InstagramController < ActionController::API
  def events
    Rails.logger.info('Instagram webhook received events')
    if params['object'].casecmp('instagram').zero?
-      ::Webhooks::InstagramEventsJob.perform_later(params.to_unsafe_hash[:entry])
+      entry_params = params.to_unsafe_hash[:entry]
+
+      if contains_echo_event?(entry_params)
+        # Add delay to prevent race condition where echo arrives before send message API completes
+        # This avoids duplicate messages when echo comes early during API processing
+        ::Webhooks::InstagramEventsJob.set(wait: 2.seconds).perform_later(entry_params)
+      else
+        ::Webhooks::InstagramEventsJob.perform_later(entry_params)
+      end
+
      render json: :ok
    else
      Rails.logger.warn("Message is not received from the instagram webhook event: #{params['object']}")
@@ -14,6 +23,16 @@ class Webhooks::InstagramController < ActionController::API

  private

+  def contains_echo_event?(entry_params)
+    return false unless entry_params.is_a?(Array)
+
+    entry_params.any? do |entry|
+      # Check messaging array for echo events
+      messaging_events = entry[:messaging] || []
+      messaging_events.any? { |messaging| messaging.dig(:message, :is_echo).present? }
+    end
+  end
+
  def valid_token?(token)
    # Validates against both IG_VERIFY_TOKEN (Instagram channel via Facebook page) and
    # INSTAGRAM_VERIFY_TOKEN (Instagram channel via direct Instagram login)
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "تحديث",
      "WHATSAPP_WEBHOOK_TITLE": "رمز التحقق من Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "نماذج البحث",
            "NO_TEMPLATES_FOUND": "لم يتم العثور على قوالب",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "اللغة",
                "TEMPLATE_BODY": "نص القالب",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Обновяване",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualitza",
      "WHATSAPP_WEBHOOK_TITLE": "Token de verificació del webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Aquest testimoni s'utilitza per verificar l'autenticitat del punt final del webhook.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Actualitza la configuració del formulari de xat prèvia"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Cerca plantilles",
            "NO_TEMPLATES_FOUND": "No s'han trobat plantilles per a",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Idioma",
                "TEMPLATE_BODY": "Cos de la plantilla",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualizovat",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Opdater",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook verifikations token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Søg Skabeloner",
            "NO_TEMPLATES_FOUND": "Ingen skabeloner fundet for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Sprog",
                "TEMPLATE_BODY": "Skabelon Krop",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualisieren",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook-Verifizierungstoken",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Mit diesem Token wird die Authentizität des Webhook Endpunktes überprüft.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Pre Chat Einstellungen aktualisieren"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Vorlagen suchen",
            "NO_TEMPLATES_FOUND": "Keine Vorlagen gefunden für",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Sprache",
                "TEMPLATE_BODY": "Vorlagenbody",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Ενημέρωση",
      "WHATSAPP_WEBHOOK_TITLE": "Token Επαλήθευσης Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Αναζήτηση Προτύπων",
            "NO_TEMPLATES_FOUND": "Δεν βρέθηκαν πρότυπα για",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Γλώσσα",
                "TEMPLATE_BODY": "Σώμα Προτύπου",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualizar",
      "WHATSAPP_WEBHOOK_TITLE": "Token de verificación del Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Este token se utiliza para verificar la autenticidad del extremo del webhook.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Actualizar configuración de Formulario de Chat"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Buscar plantillas",
            "NO_TEMPLATES_FOUND": "No se encontraron plantillas para",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Idioma",
                "TEMPLATE_BODY": "Cuerpo de plantilla",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "اعمال شود",
      "WHATSAPP_WEBHOOK_TITLE": "توکن تایید Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "این توکن برای تأیید صحت نقطه پایانی webhook استفاده می شود.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "به‌روزرسانی تنظیمات فرم قبل از گفتگو"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "جستجوی الگوها",
            "NO_TEMPLATES_FOUND": "هیچ قالبی برای",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "زبان",
                "TEMPLATE_BODY": "بدنه الگو",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Päivitä",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Etsi Pohjia",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Mettre à jour",
      "WHATSAPP_WEBHOOK_TITLE": "Jeton de vérification du Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ce jeton est utilisé pour vérifier l'authenticité du point de terminaison du webhook.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Mettre à jour les paramètres du formulaire de pré-chat"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Rechercher des modèles",
            "NO_TEMPLATES_FOUND": "Aucun modèle trouvé pour",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Langue",
                "TEMPLATE_BODY": "Corps du modèle",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "עדכן",
      "WHATSAPP_WEBHOOK_TITLE": "אסימון אימות Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "עדכון הגדרות טופס טרום צ'אט"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "חפש תבניות",
            "NO_TEMPLATES_FOUND": "לא נמצאו תבניות עבור",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "שפה",
                "TEMPLATE_BODY": "גוף התבנית",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ovaj token se koristi za verifikaciju autentičnosti webhook endpoint-a.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Pretraži Predloške",
            "NO_TEMPLATES_FOUND": "Nije pronađen predložak za",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Jezik",
                "TEMPLATE_BODY": "Tijelo predloška",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Frissítés",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ez a token a webhook-végpont hitelességének ellenőrzésére szolgál.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Csevegés előtti űrlap beállításainak frissítése"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Sablon keresése",
            "NO_TEMPLATES_FOUND": "Nem található sablon erre:",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Nyelv",
                "TEMPLATE_BODY": "Sablon törzse",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Perbarui",
      "WHATSAPP_WEBHOOK_TITLE": "Token Verifikasi Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Token ini digunakan untuk memverifikasi keaslian titik akhir webhook.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Perbarui Pengaturan Formulir Pra Obrolan"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Cari Templat",
            "NO_TEMPLATES_FOUND": "Tidak ditemukan templat untuk",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Bahasa",
                "TEMPLATE_BODY": "Isi Templat",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Uppfæra",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aggiorna",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Cerca modelli",
            "NO_TEMPLATES_FOUND": "Nessun modello trovato per",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Lingua",
                "TEMPLATE_BODY": "Corpo modello",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "更新",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook検証トークン",
      "WHATSAPP_WEBHOOK_SUBHEADER": "このトークンはWebhookエンドポイントの信頼性を検証するために使用されます。",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "プレチャットフォーム設定を更新する"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "テンプレートを検索",
            "NO_TEMPLATES_FOUND": "該当するテンプレートが見つかりません:",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "言語",
                "TEMPLATE_BODY": "テンプレート本文",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "업데이트",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "언어",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Atnaujinti",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Patikros Prieigos Raktas",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Šis prieigos raktas naudojamas „webhook“ galutinio taško autentiškumui patikrinti.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Atnaujinkite išankstinio pokalbio internetu formos nustatymus"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Ieškoti šablonų",
            "NO_TEMPLATES_FOUND": "Šablonų nerasta",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Kalba",
                "TEMPLATE_BODY": "Šablono tekstas",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Atjaunināt",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verifikācijas Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Šis marķieris tiek izmantots, lai pārbaudītu webhook endpoint autentiskumu.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Atjaunināt pirms-tērzēšanas veidlapas iestatījumus"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Meklēt Veidnes",
            "NO_TEMPLATES_FOUND": "Veidnes nav atrastas",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Valoda",
                "TEMPLATE_BODY": "Veidnes Pamatteksts",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "അപ്‌ഡേറ്റ്",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Vernieuwen",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Templates zoeken",
            "NO_TEMPLATES_FOUND": "Geen templates gevonden voor",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Taal",
                "TEMPLATE_BODY": "Template bericht",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Oppdater",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualizuj",
      "WHATSAPP_WEBHOOK_TITLE": "Token weryfikacyjny webhooka",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Ten token służy do weryfikacji autentyczności punktu końcowego webhooka.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Aktualizacja ustawień formularza czatu wstępnego"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Wyszukaj szablony",
            "NO_TEMPLATES_FOUND": "Nie znaleziono szablonów dla",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Język",
                "TEMPLATE_BODY": "Treść szablonu",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Atualização",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook de verificação do token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Este token é usado para verificar a autenticidade do endpoint do webhook.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Atualizar configurações do formulário pré-chat"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Buscar templates",
            "NO_TEMPLATES_FOUND": "Nenhum template encontrado para",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Idioma",
                "TEMPLATE_BODY": "Corpo do Template",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Atualizar",
      "WHATSAPP_WEBHOOK_TITLE": "Token de verificação Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Este token é usado para verificar a autenticidade do webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Atualizar configurações do Formulário Pre Chat"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Pesquisar modelos",
            "NO_TEMPLATES_FOUND": "Não há templates encontrados para",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Idioma",
                "TEMPLATE_BODY": "Conteúdo do Template",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualizare",
      "WHATSAPP_WEBHOOK_TITLE": "Token de verificare Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Acest simbol este utilizat pentru a verifica autenticitatea punctului final webhook.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Actualizarea setărilor formularului pre-chat"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Caută Șabloane",
            "NO_TEMPLATES_FOUND": "Nu s-au găsit șabloane pentru",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Limbă",
                "TEMPLATE_BODY": "Corpul șablonului",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Обновить",
      "WHATSAPP_WEBHOOK_TITLE": "Токен авторизации Webhook",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Этот токен используется для проверки подлинности конечной точки веб-хука.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Обновить настройки формы для чата"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Найти шаблоны",
            "NO_TEMPLATES_FOUND": "Не найдено шаблонов для",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Язык",
                "TEMPLATE_BODY": "Тело шаблона",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Išči predloge",
            "NO_TEMPLATES_FOUND": "Ni najdenih predlog za",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Jezik",
                "TEMPLATE_BODY": "Telo predloge",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Primeni",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Pretraži šablone",
            "NO_TEMPLATES_FOUND": "Nijedan šablon nije pronađen",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Jezik",
                "TEMPLATE_BODY": "Telo šablona",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Uppdatera",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "புதுப்பிப்பு",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "อัพเดท",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verification Token",
      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Search Templates",
            "NO_TEMPLATES_FOUND": "No templates found for",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Language",
                "TEMPLATE_BODY": "Template Body",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Güncelleme",
      "WHATSAPP_WEBHOOK_TITLE": "Webhook Onay Anahtarı",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Bu belirteç, webhook uç noktasının gerçekliğini doğrulamak için kullanılır.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Sohbet Öncesi Form Ayarlarını Güncelleme"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Şablon Ara",
            "NO_TEMPLATES_FOUND": "İçin hiç şablon bulunamadı",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Dil",
                "TEMPLATE_BODY": "Şablon İçeriği",
@@ -600,6 +600,10 @@
      "WHATSAPP_SECTION_UPDATE_BUTTON": "Оновити",
      "WHATSAPP_WEBHOOK_TITLE": "Токен вебхука",
      "WHATSAPP_WEBHOOK_SUBHEADER": "Цей токен використовується для перевірки аутентифікації кінцевої точки вебхука.",
+      "WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
+      "WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
+      "WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
      "UPDATE_PRE_CHAT_FORM_SETTINGS": "Оновити параметри форми чату"
    },
    "HELP_CENTER": {
@@ -8,6 +8,10 @@
        "PICKER": {
            "SEARCH_PLACEHOLDER": "Знайти шаблони",
            "NO_TEMPLATES_FOUND": "Шаблонів не знайдено для",
+            "NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
+            "REFRESH_BUTTON": "Refresh templates",
+            "REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
+            "REFRESH_ERROR": "Failed to refresh templates. Please try again.",
            "LABELS": {
                "LANGUAGE": "Мова",
                "TEMPLATE_BODY": "Тіло шаблона",
--- a/Show More
+++ b/Show More