Merge remote-tracking branch 'origin/stripe_v2/frontend' into stripe_v2/final

.circleci/config.yml

@@ -3,6 +3,7 @@ orbs:
   node: circleci/node@6.1.0
   qlty-orb: qltysh/qlty-orb@0.0
 
+# Shared defaults for setup steps
 defaults: &defaults
   working_directory: ~/build
   machine:
@@ -12,10 +13,106 @@ defaults: &defaults
     RAILS_LOG_TO_STDOUT: false
     COVERAGE: true
     LOG_LEVEL: warn
-  parallelism: 4
 
 jobs:
-  build:
+  # Separate job for linting (no parallelism needed)
+  lint:
+    <<: *defaults
+    steps:
+      - checkout
+
+      # Install minimal system dependencies for linting
+      - run:
+          name: Install System Dependencies
+          command: |
+            sudo apt-get update
+            DEBIAN_FRONTEND=noninteractive sudo apt-get install -y \
+              libpq-dev \
+              build-essential \
+              git \
+              curl \
+              libssl-dev \
+              zlib1g-dev \
+              libreadline-dev \
+              libyaml-dev \
+              openjdk-11-jdk \
+              jq \
+              software-properties-common \
+              ca-certificates \
+              imagemagick \
+              libxml2-dev \
+              libxslt1-dev \
+              file \
+              g++ \
+              gcc \
+              autoconf \
+              gnupg2 \
+              patch \
+              ruby-dev \
+              liblzma-dev \
+              libgmp-dev \
+              libncurses5-dev \
+              libffi-dev \
+              libgdbm6 \
+              libgdbm-dev \
+              libvips
+
+      - run:
+          name: Install RVM and Ruby 3.4.4
+          command: |
+            sudo apt-get install -y gpg
+            gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
+            \curl -sSL https://get.rvm.io | bash -s stable
+            echo 'source ~/.rvm/scripts/rvm' >> $BASH_ENV
+            source ~/.rvm/scripts/rvm
+            rvm install "3.4.4"
+            rvm use 3.4.4 --default
+            gem install bundler -v 2.5.16
+
+      - run:
+          name: Install Application Dependencies
+          command: |
+            source ~/.rvm/scripts/rvm
+            bundle install
+
+      - node/install:
+          node-version: '23.7'
+      - node/install-pnpm
+      - node/install-packages:
+          pkg-manager: pnpm
+          override-ci-command: pnpm i
+
+      # Swagger verification
+      - run:
+          name: Verify swagger API specification
+          command: |
+            bundle exec rake swagger:build
+            if [[ `git status swagger/swagger.json --porcelain` ]]
+            then
+              echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
+              exit 1
+            fi
+            mkdir -p ~/tmp
+            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
+            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
+
+      # Bundle audit
+      - run:
+          name: Bundle audit
+          command: bundle exec bundle audit update && bundle exec bundle audit check -v
+
+      # Rubocop linting
+      - run:
+          name: Rubocop
+          command: bundle exec rubocop --parallel
+
+      # ESLint linting
+      - run:
+          name: eslint
+          command: pnpm run eslint
+
+  # Separate job for frontend tests
+  frontend-tests:
     <<: *defaults
     steps:
       - checkout
@@ -25,8 +122,38 @@ jobs:
       - node/install-packages:
           pkg-manager: pnpm
           override-ci-command: pnpm i
-      - run: node --version
-      - run: pnpm --version
+
+      - run:
+          name: Run frontend tests (with coverage)
+          command: pnpm run test:coverage
+
+      - run:
+          name: Move coverage files if they exist
+          command: |
+            if [ -d "coverage" ]; then
+              mkdir -p ~/build/coverage
+              cp -r coverage ~/build/coverage/frontend || true
+            fi
+          when: always
+
+      - persist_to_workspace:
+          root: ~/build
+          paths:
+            - coverage
+
+  # Backend tests with parallelization
+  backend-tests:
+    <<: *defaults
+    parallelism: 16
+    steps:
+      - checkout
+      - node/install:
+          node-version: '23.7'
+      - node/install-pnpm
+      - node/install-packages:
+          pkg-manager: pnpm
+          override-ci-command: pnpm i
+
       - run:
           name: Add PostgreSQL repository and update
           command: |
@@ -91,20 +218,6 @@ jobs:
             source ~/.rvm/scripts/rvm
             bundle install
 
-      # Swagger verification
-      - run:
-          name: Verify swagger API specification
-          command: |
-            bundle exec rake swagger:build
-            if [[ `git status swagger/swagger.json --porcelain` ]]
-            then
-              echo "ERROR: The swagger.json file is not in sync with the yaml specification. Run 'rake swagger:build' and commit 'swagger/swagger.json'."
-              exit 1
-            fi
-            mkdir -p ~/tmp
-            curl -L https://repo1.maven.org/maven2/org/openapitools/openapi-generator-cli/6.3.0/openapi-generator-cli-6.3.0.jar > ~/tmp/openapi-generator-cli-6.3.0.jar
-            java -jar ~/tmp/openapi-generator-cli-6.3.0.jar validate -i swagger/swagger.json
-
       # Configure environment and database
       - run:
           name: Database Setup and Configure Environment Variables
@@ -127,57 +240,91 @@ jobs:
           name: Run DB migrations
           command: bundle exec rails db:chatwoot_prepare
 
-      # Bundle audit
-      - run:
-          name: Bundle audit
-          command: bundle exec bundle audit update && bundle exec bundle audit check -v
-
-      # Rubocop linting
-      - run:
-          name: Rubocop
-          command: bundle exec rubocop
-
-      # ESLint linting
-      - run:
-          name: eslint
-          command: pnpm run eslint
-
-      - run:
-          name: Run frontend tests (with coverage)
-          command: |
-            mkdir -p ~/build/coverage/frontend
-            pnpm run test:coverage
-
-      # Run backend tests
+      # Run backend tests (parallelized)
       - run:
           name: Run backend tests
           command: |
             mkdir -p ~/tmp/test-results/rspec
             mkdir -p ~/tmp/test-artifacts
             mkdir -p ~/build/coverage/backend
-            TESTFILES=$(circleci tests glob "spec/**/*_spec.rb" | circleci tests split --split-by=timings)
+
+            # Use round-robin distribution (same as GitHub Actions) for better test isolation
+            # This prevents tests with similar timing from being grouped on the same runner
+            SPEC_FILES=($(find spec -name '*_spec.rb' | sort))
+            TESTS=""
+
+            for i in "${!SPEC_FILES[@]}"; do
+              if [ $(( i % $CIRCLE_NODE_TOTAL )) -eq $CIRCLE_NODE_INDEX ]; then
+                TESTS="$TESTS ${SPEC_FILES[$i]}"
+              fi
+            done
+
             bundle exec rspec -I ./spec --require coverage_helper --require spec_helper --format progress \
                               --format RspecJunitFormatter \
                               --out ~/tmp/test-results/rspec.xml \
-                              -- ${TESTFILES}
+                              -- $TESTS
           no_output_timeout: 30m
 
-      # Qlty coverage publish
-      - qlty-orb/coverage_publish:
-          files: |
-            coverage/coverage.json
-            coverage/lcov.info
+      # Store test results for better splitting in future runs
+      - store_test_results:
+          path: ~/tmp/test-results
 
       - run:
-          name: List coverage directory contents
+          name: Move coverage files if they exist
           command: |
-            ls -R ~/build/coverage
+            if [ -d "coverage" ]; then
+              mkdir -p ~/build/coverage
+              cp -r coverage ~/build/coverage/backend || true
+            fi
+          when: always
 
       - persist_to_workspace:
           root: ~/build
           paths:
             - coverage
 
+  # Collect coverage from all jobs
+  coverage:
+    <<: *defaults
+    steps:
+      - checkout
+      - attach_workspace:
+          at: ~/build
+
+      # Qlty coverage publish
+      - qlty-orb/coverage_publish:
+          files: |
+            coverage/frontend/lcov.info
+
+      - run:
+          name: List coverage directory contents
+          command: |
+            ls -R ~/build/coverage || echo "No coverage directory"
+
       - store_artifacts:
           path: coverage
           destination: coverage
+
+  build:
+      <<: *defaults
+      steps:
+        - run:
+            name: Legacy build aggregator
+            command: |
+              echo "All main jobs passed; build job kept only for GitHub required check compatibility."
+
+workflows:
+  version: 2
+  build:
+    jobs:
+      - lint
+      - frontend-tests
+      - backend-tests
+      - coverage:
+          requires:
+            - frontend-tests
+            - backend-tests
+      - build:
+          requires:
+            - lint
+            - coverage

.env.example

@@ -105,6 +105,7 @@ MAILER_INBOUND_EMAIL_DOMAIN=
 # mandrill for Mandrill
 # postmark for Postmark
 # sendgrid for Sendgrid
+# ses for Amazon SES
 RAILS_INBOUND_EMAIL_SERVICE=
 # Use one of the following based on the email ingress service
 # Ref: https://edgeguides.rubyonrails.org/action_mailbox_basics.html
@@ -114,6 +115,10 @@ RAILS_INBOUND_EMAIL_PASSWORD=
 MAILGUN_INGRESS_SIGNING_KEY=
 MANDRILL_INGRESS_API_KEY=
 
+# SNS topic ARN for ActionMailbox (format: arn:aws:sns:region:account-id:topic-name)
+# Configure only if the rails_inbound_email_service = ses
+ACTION_MAILBOX_SES_SNS_TOPIC=
+
 # Creating Your Inbound Webhook Instructions for Postmark and Sendgrid:
 # Inbound webhook URL format:
 #    https://actionmailbox:[YOUR_RAILS_INBOUND_EMAIL_PASSWORD]@[YOUR_CHATWOOT_DOMAIN.COM]/rails/action_mailbox/[RAILS_INBOUND_EMAIL_SERVICE]/inbound_emails
@@ -215,6 +220,7 @@ ANDROID_SHA256_CERT_FINGERPRINT=AC:73:8E:DE:EB:56:EA:CC:10:87:02:A7:65:37:7B:38:
 ## https://github.com/DataDog/dd-trace-rb/blob/master/docs/GettingStarted.md#environment-variables
 # DD_TRACE_AGENT_URL=
 
+
 # MaxMindDB API key to download GeoLite2 City database
 # IP_LOOKUP_API_KEY=
 

.github/workflows/run_foss_spec.yml

@@ -1,4 +1,6 @@
 name: Run Chatwoot CE spec
+permissions:
+  contents: read
 on:
   push:
     branches:
@@ -8,11 +10,58 @@ on:
   workflow_dispatch:
 
 jobs:
-  test:
-    runs-on: ubuntu-22.04
+  # Separate linting jobs for faster feedback
+  lint-backend:
+    runs-on: ubuntu-latest
+    steps:
+      - uses: actions/checkout@v4
+      - uses: ruby/setup-ruby@v1
+        with:
+          bundler-cache: true
+      - name: Run Rubocop
+        run: bundle exec rubocop --parallel
+
+  lint-frontend:
+    runs-on: ubuntu-latest
+    steps:
+      - uses: actions/checkout@v4
+      - uses: pnpm/action-setup@v4
+      - uses: actions/setup-node@v4
+        with:
+          node-version: 23
+          cache: 'pnpm'
+      - name: Install pnpm dependencies
+        run: pnpm i
+      - name: Run ESLint
+        run: pnpm run eslint
+
+  # Frontend tests run in parallel with backend
+  frontend-tests:
+    runs-on: ubuntu-latest
+    steps:
+      - uses: actions/checkout@v4
+      - uses: pnpm/action-setup@v4
+      - uses: actions/setup-node@v4
+        with:
+          node-version: 23
+          cache: 'pnpm'
+      - name: Install pnpm dependencies
+        run: pnpm i
+      - name: Run frontend tests
+        run: pnpm run test:coverage
+
+  # Backend tests with parallelization
+  backend-tests:
+    runs-on: ubuntu-latest
+    strategy:
+      fail-fast: false
+      matrix:
+        ci_node_total: [16]
+        ci_node_index: [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15]
+
     services:
       postgres:
-        image: pgvector/pgvector:pg15
+        image: pgvector/pgvector:pg16
         env:
           POSTGRES_USER: postgres
           POSTGRES_PASSWORD: ''
@@ -20,8 +69,6 @@ jobs:
           POSTGRES_HOST_AUTH_METHOD: trust
         ports:
           - 5432:5432
-        # needed because the postgres container does not provide a healthcheck
-        # tmpfs makes DB faster by using RAM
         options: >-
           --mount type=tmpfs,destination=/var/lib/postgresql/data
           --health-cmd pg_isready
@@ -29,7 +76,7 @@ jobs:
           --health-timeout 5s
           --health-retries 5
       redis:
-        image: redis
+        image: redis:alpine
         ports:
           - 6379:6379
         options: --entrypoint redis-server
@@ -43,7 +90,7 @@ jobs:
 
       - uses: ruby/setup-ruby@v1
         with:
-          bundler-cache: true # runs 'bundle install' and caches installed gems automatically
+          bundler-cache: true
 
       - uses: actions/setup-node@v4
         with:
@@ -64,19 +111,36 @@ jobs:
       - name: Seed database
         run: bundle exec rake db:schema:load
 
-      - name: Run frontend tests
-        run: pnpm run test:coverage
-
-      # Run rails tests
-      - name: Run backend tests
+      - name: Run backend tests (parallelized)
         run: |
-          bundle exec rspec --profile=10 --format documentation
+          # Get all spec files and split them using round-robin distribution
+          # This ensures slow tests are distributed evenly across all nodes
+          SPEC_FILES=($(find spec -name '*_spec.rb' | sort))
+          TESTS=""
+
+          for i in "${!SPEC_FILES[@]}"; do
+            # Assign spec to this node if: index % total == node_index
+            if [ $(( i % ${{ matrix.ci_node_total }} )) -eq ${{ matrix.ci_node_index }} ]; then
+              TESTS="$TESTS ${SPEC_FILES[$i]}"
+            fi
+          done
+
+          if [ -n "$TESTS" ]; then
+            bundle exec rspec --profile=10 --format progress --format json --out tmp/rspec_results.json $TESTS
+          fi
         env:
           NODE_OPTIONS: --openssl-legacy-provider
 
-      - name: Upload rails log folder
+      - name: Upload test results
         uses: actions/upload-artifact@v4
         if: always()
         with:
-          name: rails-log-folder
+          name: rspec-results-${{ matrix.ci_node_index }}
+          path: tmp/rspec_results.json
+
+      - name: Upload rails log folder
+        uses: actions/upload-artifact@v4
+        if: failure()
+        with:
+          name: rails-log-folder-${{ matrix.ci_node_index }}
           path: log

.github/workflows/test_docker_build.yml

@@ -36,5 +36,5 @@ jobs:
           platforms: ${{ matrix.platform }}
           push: false
           load: false
-          cache-from: type=gha
-          cache-to: type=gha,mode=max
+          cache-from: type=gha,scope=${{ matrix.platform }}
+          cache-to: type=gha,mode=max,scope=${{ matrix.platform }}

.gitignore

@@ -99,3 +99,5 @@ CLAUDE.local.md
 # Histoire deployment
 .netlify
 .histoire
+.pnpm-store/*
+local/

.qlty/qlty.toml

@@ -39,7 +39,7 @@ exclude_patterns = [
   "**/target/**",
   "**/templates/**",
   "**/testdata/**",
-  "**/vendor/**", "spec/", "**/specs/**/**", "**/spec/**/**", "db/*", "bin/**/*", "db/**/*", "config/**/*", "public/**/*", "vendor/**/*", "node_modules/**/*", "lib/tasks/auto_annotate_models.rake", "app/test-matchers.js", "docs/*", "**/*.md", "**/*.yml", "app/javascript/dashboard/i18n/locale", "**/*.stories.js", "stories/", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js", "app/javascript/shared/constants/countries.js", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/languages.js", "app/javascript/dashboard/routes/dashboard/contacts/contactFilterItems/index.js", "app/javascript/dashboard/routes/dashboard/settings/automation/constants.js", "app/javascript/dashboard/components/widgets/FilterInput/FilterOperatorTypes.js", "app/javascript/dashboard/routes/dashboard/settings/reports/constants.js", "app/javascript/dashboard/store/captain/storeFactory.js", "app/javascript/dashboard/i18n/index.js", "app/javascript/widget/i18n/index.js", "app/javascript/survey/i18n/index.js", "app/javascript/shared/constants/locales.js", "app/javascript/dashboard/helper/specs/macrosFixtures.js", "app/javascript/dashboard/routes/dashboard/settings/macros/constants.js", "**/fixtures/**", "**/*/fixtures.js",
+  "**/vendor/**", "spec/", "**/specs/**/**", "**/spec/**/**", "db/*", "bin/**/*", "db/**/*", "config/**/*", "public/**/*", "vendor/**/*", "node_modules/**/*", "lib/tasks/auto_annotate_models.rake", "app/test-matchers.js", "docs/*", "**/*.md", "**/*.yml", "app/javascript/dashboard/i18n/locale", "**/*.stories.js", "stories/", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/index.js", "app/javascript/shared/constants/countries.js", "app/javascript/dashboard/components/widgets/conversation/advancedFilterItems/languages.js", "app/javascript/dashboard/routes/dashboard/contacts/contactFilterItems/index.js", "app/javascript/dashboard/routes/dashboard/settings/automation/constants.js", "app/javascript/dashboard/components/widgets/FilterInput/FilterOperatorTypes.js", "app/javascript/dashboard/routes/dashboard/settings/reports/constants.js", "app/javascript/dashboard/store/storeFactory.js", "app/javascript/dashboard/i18n/index.js", "app/javascript/widget/i18n/index.js", "app/javascript/survey/i18n/index.js", "app/javascript/shared/constants/locales.js", "app/javascript/dashboard/helper/specs/macrosFixtures.js", "app/javascript/dashboard/routes/dashboard/settings/macros/constants.js", "**/fixtures/**", "**/*/fixtures.js",
 ]
 
 test_patterns = [

.rubocop.yml

@@ -7,6 +7,7 @@ plugins:
 require:
   - ./rubocop/use_from_email.rb
   - ./rubocop/custom_cop_location.rb
+  - ./rubocop/one_class_per_file.rb
 
 Layout/LineLength:
   Max: 150
@@ -87,7 +88,7 @@ Metrics/ModuleLength:
 Rails/HelperInstanceVariable:
   Exclude:
     - enterprise/app/helpers/captain/chat_helper.rb
-
+    - 'enterprise/app/helpers/captain/tool_execution_helper.rb'
 Rails/ApplicationController:
   Exclude:
     - 'app/controllers/api/v1/widget/messages_controller.rb'
@@ -205,6 +206,9 @@ UseFromEmail:
 CustomCopLocation:
   Enabled: true
 
+Style/OneClassPerFile:
+  Enabled: true
+
 AllCops:
   NewCops: enable
   Exclude:

AGENTS.md

@@ -10,6 +10,9 @@
 - **Test Ruby**: `bundle exec rspec spec/path/to/file_spec.rb`
 - **Single Test**: `bundle exec rspec spec/path/to/file_spec.rb:LINE_NUMBER`
 - **Run Project**: `overmind start -f Procfile.dev`
+- **Ruby Version**: Manage Ruby via `rbenv` and install the version listed in `.ruby-version` (e.g., `rbenv install $(cat .ruby-version)`)
+- **rbenv setup**: Before running any `bundle` or `rspec` commands, init rbenv in your shell (`eval "$(rbenv init -)"`) so the correct Ruby/Bundler versions are used
+- Always prefer `bundle exec` for Ruby CLI tasks (rspec, rake, rubocop, etc.)
 
 ## Code Style
 
@@ -37,6 +40,8 @@
 
 - MVP focus: Least code change, happy-path only
 - No unnecessary defensive programming
+- Ship the happy path first: limit guards/fallbacks to what production has proven necessary, then iterate
+- Prefer minimal, readable code over elaborate abstractions; clarity beats cleverness
 - Break down complex tasks into small, testable units
 - Iterate after confirmation
 - Avoid writing specs unless explicitly asked

Gemfile

@@ -55,6 +55,9 @@ gem 'azure-storage-blob', git: 'https://github.com/chatwoot/azure-storage-ruby',
 gem 'google-cloud-storage', '>= 1.48.0', require: false
 gem 'image_processing'
 
+##-- for actionmailbox --##
+gem 'aws-actionmailbox-ses', '~> 0'
+
 ##-- gems for database --#
 gem 'groupdate'
 gem 'pg'
@@ -193,6 +196,10 @@ gem 'ai-agents', '>= 0.4.3'
 # TODO: Move this gem as a dependency of ai-agents
 gem 'ruby_llm-schema'
 
+# OpenTelemetry for LLM observability
+gem 'opentelemetry-sdk'
+gem 'opentelemetry-exporter-otlp'
+
 gem 'shopify_api'
 
 ### Gems required only in specific deployment environments ###

Gemfile.lock

@@ -136,9 +136,13 @@ GEM
     audited (5.4.1)
       activerecord (>= 5.0, < 7.7)
       activesupport (>= 5.0, < 7.7)
+    aws-actionmailbox-ses (0.1.0)
+      actionmailbox (>= 7.1.0)
+      aws-sdk-s3 (~> 1, >= 1.123.0)
+      aws-sdk-sns (~> 1, >= 1.61.0)
     aws-eventstream (1.2.0)
     aws-partitions (1.760.0)
-    aws-sdk-core (3.171.1)
+    aws-sdk-core (3.188.0)
       aws-eventstream (~> 1, >= 1.0.2)
       aws-partitions (~> 1, >= 1.651.0)
       aws-sigv4 (~> 1.5)
@@ -146,10 +150,13 @@ GEM
     aws-sdk-kms (1.64.0)
       aws-sdk-core (~> 3, >= 3.165.0)
       aws-sigv4 (~> 1.1)
-    aws-sdk-s3 (1.122.0)
-      aws-sdk-core (~> 3, >= 3.165.0)
+    aws-sdk-s3 (1.126.0)
+      aws-sdk-core (~> 3, >= 3.174.0)
       aws-sdk-kms (~> 1)
       aws-sigv4 (~> 1.4)
+    aws-sdk-sns (1.70.0)
+      aws-sdk-core (~> 3, >= 3.188.0)
+      aws-sigv4 (~> 1.1)
     aws-sigv4 (1.5.2)
       aws-eventstream (~> 1, >= 1.0.2)
     barnes (0.0.9)
@@ -618,6 +625,25 @@ GEM
       faraday (>= 1.0, < 3)
       multi_json (>= 1.0)
     openssl (3.2.0)
+    opentelemetry-api (1.7.0)
+    opentelemetry-common (0.23.0)
+      opentelemetry-api (~> 1.0)
+    opentelemetry-exporter-otlp (0.31.1)
+      google-protobuf (>= 3.18)
+      googleapis-common-protos-types (~> 1.3)
+      opentelemetry-api (~> 1.1)
+      opentelemetry-common (~> 0.20)
+      opentelemetry-sdk (~> 1.10)
+      opentelemetry-semantic_conventions
+    opentelemetry-registry (0.4.0)
+      opentelemetry-api (~> 1.1)
+    opentelemetry-sdk (1.10.0)
+      opentelemetry-api (~> 1.1)
+      opentelemetry-common (~> 0.20)
+      opentelemetry-registry (~> 0.2)
+      opentelemetry-semantic_conventions
+    opentelemetry-semantic_conventions (1.36.0)
+      opentelemetry-api (~> 1.0)
     orm_adapter (0.5.0)
     os (1.1.4)
     ostruct (0.6.1)
@@ -995,6 +1021,7 @@ DEPENDENCIES
   annotate
   attr_extras
   audited (~> 5.4, >= 5.4.1)
+  aws-actionmailbox-ses (~> 0)
   aws-sdk-s3
   azure-storage-blob!
   barnes
@@ -1065,6 +1092,8 @@ DEPENDENCIES
   omniauth-rails_csrf_protection (~> 1.0, >= 1.0.2)
   omniauth-saml
   opensearch-ruby
+  opentelemetry-exporter-otlp
+  opentelemetry-sdk
   pg
   pg_search
   pgvector

VERSION_CW

@@ -1 +1 @@
-4.4.0
+4.8.0

app/builders/contact_inbox_builder.rb

@@ -103,3 +103,5 @@ class ContactInboxBuilder
     @inbox.email? || @inbox.sms? || @inbox.twilio? || @inbox.whatsapp?
   end
 end
+
+ContactInboxBuilder.prepend_mod_with('ContactInboxBuilder')

app/builders/messages/message_builder.rb

@@ -1,5 +1,8 @@
 class Messages::MessageBuilder
   include ::FileTypeHelper
+  include ::EmailHelper
+  include ::DataHelper
+
   attr_reader :message
 
   def initialize(user, conversation, params)
@@ -38,30 +41,12 @@ class Messages::MessageBuilder
     params = convert_to_hash(@params)
     content_attributes = params.fetch(:content_attributes, {})
 
-    return parse_json(content_attributes) if content_attributes.is_a?(String)
+    return safe_parse_json(content_attributes) if content_attributes.is_a?(String)
     return content_attributes if content_attributes.is_a?(Hash)
 
     {}
   end
 
-  # Converts the given object to a hash.
-  # If it's an instance of ActionController::Parameters, converts it to an unsafe hash.
-  # Otherwise, returns the object as-is.
-  def convert_to_hash(obj)
-    return obj.to_unsafe_h if obj.instance_of?(ActionController::Parameters)
-
-    obj
-  end
-
-  # Attempts to parse a string as JSON.
-  # If successful, returns the parsed hash with symbolized names.
-  # If unsuccessful, returns nil.
-  def parse_json(content)
-    JSON.parse(content, symbolize_names: true)
-  rescue JSON::ParserError
-    {}
-  end
-
   def process_attachments
     return if @attachments.blank?
 
@@ -110,12 +95,6 @@ class Messages::MessageBuilder
     email_string.gsub(/\s+/, '').split(',')
   end
 
-  def validate_email_addresses(all_emails)
-    all_emails&.each do |email|
-      raise StandardError, 'Invalid email address' unless email.match?(URI::MailTo::EMAIL_REGEXP)
-    end
-  end
-
   def message_type
     if @conversation.inbox.channel_type != 'Channel::Api' && @message_type == 'incoming'
       raise StandardError, 'Incoming messages are only allowed in Api inboxes'
@@ -159,6 +138,7 @@ class Messages::MessageBuilder
       private: @private,
       sender: sender,
       content_type: @params[:content_type],
+      content_attributes: content_attributes.presence,
       items: @items,
       in_reply_to: @in_reply_to,
       echo_id: @params[:echo_id],
@@ -178,14 +158,17 @@ class Messages::MessageBuilder
     email_attributes = ensure_indifferent_access(@message.content_attributes[:email] || {})
     normalized_content = normalize_email_body(@message.content)
 
+    # Process liquid templates in normalized content with code block protection
+    processed_content = process_liquid_in_email_body(normalized_content)
+
     # Use custom HTML content if provided, otherwise generate from message content
     email_attributes[:html_content] = if custom_email_content_provided?
                                         build_custom_html_content
                                       else
-                                        build_html_content(normalized_content)
+                                        build_html_content(processed_content)
                                       end
 
-    email_attributes[:text_content] = build_text_content(normalized_content)
+    email_attributes[:text_content] = build_text_content(processed_content)
     email_attributes
   end
 
@@ -204,22 +187,6 @@ class Messages::MessageBuilder
     text_content
   end
 
-  def ensure_indifferent_access(hash)
-    return {} if hash.blank?
-
-    hash.respond_to?(:with_indifferent_access) ? hash.with_indifferent_access : hash
-  end
-
-  def normalize_email_body(content)
-    content.to_s.gsub("\r\n", "\n")
-  end
-
-  def render_email_html(content)
-    return '' if content.blank?
-
-    ChatwootMarkdownRenderer.new(content).render_message.to_s
-  end
-
   def custom_email_content_provided?
     @params[:email_html_content].present?
   end
@@ -232,4 +199,29 @@ class Messages::MessageBuilder
 
     html_content
   end
+
+  # Liquid processing methods for email content
+  def process_liquid_in_email_body(content)
+    return content if content.blank?
+    return content unless should_process_liquid?
+
+    # Protect code blocks from liquid processing
+    modified_content = modified_liquid_content(content)
+    template = Liquid::Template.parse(modified_content)
+    template.render(drops_with_sender)
+  rescue Liquid::Error
+    content
+  end
+
+  def should_process_liquid?
+    @message_type == 'outgoing' || @message_type == 'template'
+  end
+
+  def drops_with_sender
+    message_drops(@conversation).merge({
+                                         'agent' => UserDrop.new(sender)
+                                       })
+  end
 end
+
+Messages::MessageBuilder.prepend_mod_with('Messages::MessageBuilder')

app/controllers/api/v1/accounts/agent_bots_controller.rb

@@ -4,7 +4,7 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
   before_action :agent_bot, except: [:index, :create]
 
   def index
-    @agent_bots = AgentBot.where(account_id: [nil, Current.account.id])
+    @agent_bots = AgentBot.accessible_to(Current.account)
   end
 
   def show; end
@@ -37,7 +37,7 @@ class Api::V1::Accounts::AgentBotsController < Api::V1::Accounts::BaseController
   private
 
   def agent_bot
-    @agent_bot = AgentBot.where(account_id: [nil, Current.account.id]).find(params[:id]) if params[:action] == 'show'
+    @agent_bot = AgentBot.accessible_to(Current.account).find(params[:id]) if params[:action] == 'show'
     @agent_bot ||= Current.account.agent_bots.find(params[:id])
   end
 

app/controllers/api/v1/accounts/articles_controller.rb

@@ -22,9 +22,10 @@ class Api::V1::Accounts::ArticlesController < Api::V1::Accounts::BaseController
   def edit; end
 
   def create
-    @article = @portal.articles.create!(article_params)
+    params_with_defaults = article_params
+    params_with_defaults[:status] ||= :draft
+    @article = @portal.articles.create!(params_with_defaults)
     @article.associate_root_article(article_params[:associated_article_id])
-    @article.draft!
     render json: { error: @article.errors.messages }, status: :unprocessable_entity and return unless @article.valid?
   end
 

app/controllers/api/v1/accounts/conversations/assignments_controller.rb

@@ -1,7 +1,7 @@
 class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Accounts::Conversations::BaseController
   # assigns agent/team to a conversation
   def create
-    if params.key?(:assignee_id)
+    if params.key?(:assignee_id) || agent_bot_assignment?
       set_agent
     elsif params.key?(:team_id)
       set_team
@@ -13,17 +13,23 @@ class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Account
   private
 
   def set_agent
-    @agent = Current.account.users.find_by(id: params[:assignee_id])
-    @conversation.assignee = @agent
-    @conversation.save!
-    render_agent
+    resource = Conversations::AssignmentService.new(
+      conversation: @conversation,
+      assignee_id: params[:assignee_id],
+      assignee_type: params[:assignee_type]
+    ).perform
+
+    render_agent(resource)
   end
 
-  def render_agent
-    if @agent.nil?
-      render json: nil
+  def render_agent(resource)
+    case resource
+    when User
+      render partial: 'api/v1/models/agent', formats: [:json], locals: { resource: resource }
+    when AgentBot
+      render partial: 'api/v1/models/agent_bot_slim', formats: [:json], locals: { resource: resource }
     else
-      render partial: 'api/v1/models/agent', formats: [:json], locals: { resource: @agent }
+      render json: nil
     end
   end
 
@@ -32,4 +38,8 @@ class Api::V1::Accounts::Conversations::AssignmentsController < Api::V1::Account
     @conversation.update!(team: @team)
     render json: @team
   end
+
+  def agent_bot_assignment?
+    params[:assignee_type].to_s == 'AgentBot'
+  end
 end

app/controllers/api/v1/accounts/webhooks_controller.rb

@@ -23,7 +23,7 @@ class Api::V1::Accounts::WebhooksController < Api::V1::Accounts::BaseController
   private
 
   def webhook_params
-    params.require(:webhook).permit(:inbox_id, :url, subscriptions: [])
+    params.require(:webhook).permit(:inbox_id, :name, :url, subscriptions: [])
   end
 
   def fetch_webhook

app/controllers/api/v1/widget/configs_controller.rb

@@ -9,7 +9,13 @@ class Api::V1::Widget::ConfigsController < Api::V1::Widget::BaseController
   private
 
   def set_global_config
-    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'WIDGET_BRAND_URL', 'INSTALLATION_NAME')
+    @global_config = GlobalConfig.get(
+      'LOGO_THUMBNAIL',
+      'BRAND_NAME',
+      'WIDGET_BRAND_URL',
+      'MAXIMUM_FILE_UPLOAD_SIZE',
+      'INSTALLATION_NAME'
+    )
   end
 
   def set_contact

app/controllers/concerns/ensure_current_account_helper.rb

@@ -25,6 +25,9 @@ module EnsureCurrentAccountHelper
   end
 
   def account_accessible_for_bot?(account)
-    render_unauthorized('Bot is not authorized to access this account') unless @resource.agent_bot_inboxes.find_by(account_id: account.id)
+    return if @resource.account_id == account.id
+    return if @resource.agent_bot_inboxes.find_by(account_id: account.id)
+
+    render_unauthorized('Bot is not authorized to access this account')
   end
 end

app/controllers/dashboard_controller.rb

@@ -1,6 +1,31 @@
 class DashboardController < ActionController::Base
   include SwitchLocale
 
+  GLOBAL_CONFIG_KEYS = %w[
+    LOGO
+    LOGO_DARK
+    LOGO_THUMBNAIL
+    INSTALLATION_NAME
+    WIDGET_BRAND_URL
+    TERMS_URL
+    BRAND_URL
+    BRAND_NAME
+    PRIVACY_URL
+    DISPLAY_MANIFEST
+    CREATE_NEW_ACCOUNT_FROM_DASHBOARD
+    CHATWOOT_INBOX_TOKEN
+    API_CHANNEL_NAME
+    API_CHANNEL_THUMBNAIL
+    ANALYTICS_TOKEN
+    DIRECT_UPLOADS_ENABLED
+    MAXIMUM_FILE_UPLOAD_SIZE
+    HCAPTCHA_SITE_KEY
+    LOGOUT_REDIRECT_LINK
+    DISABLE_USER_PROFILE_UPDATE
+    DEPLOYMENT_ENV
+    INSTALLATION_PRICING_PLAN
+  ].freeze
+
   before_action :set_application_pack
   before_action :set_global_config
   before_action :set_dashboard_scripts
@@ -19,25 +44,7 @@ class DashboardController < ActionController::Base
   end
 
   def set_global_config
-    @global_config = GlobalConfig.get(
-      'LOGO', 'LOGO_DARK', 'LOGO_THUMBNAIL',
-      'INSTALLATION_NAME',
-      'WIDGET_BRAND_URL', 'TERMS_URL',
-      'BRAND_URL', 'BRAND_NAME',
-      'PRIVACY_URL',
-      'DISPLAY_MANIFEST',
-      'CREATE_NEW_ACCOUNT_FROM_DASHBOARD',
-      'CHATWOOT_INBOX_TOKEN',
-      'API_CHANNEL_NAME',
-      'API_CHANNEL_THUMBNAIL',
-      'ANALYTICS_TOKEN',
-      'DIRECT_UPLOADS_ENABLED',
-      'HCAPTCHA_SITE_KEY',
-      'LOGOUT_REDIRECT_LINK',
-      'DISABLE_USER_PROFILE_UPDATE',
-      'DEPLOYMENT_ENV',
-      'INSTALLATION_PRICING_PLAN'
-    ).merge(app_config)
+    @global_config = GlobalConfig.get(*GLOBAL_CONFIG_KEYS).merge(app_config)
   end
 
   def set_dashboard_scripts
@@ -71,10 +78,18 @@ class DashboardController < ActionController::Base
       WHATSAPP_CONFIGURATION_ID: GlobalConfigService.load('WHATSAPP_CONFIGURATION_ID', ''),
       IS_ENTERPRISE: ChatwootApp.enterprise?,
       AZURE_APP_ID: GlobalConfigService.load('AZURE_APP_ID', ''),
-      GIT_SHA: GIT_HASH
+      GIT_SHA: GIT_HASH,
+      ALLOWED_LOGIN_METHODS: allowed_login_methods
     }
   end
 
+  def allowed_login_methods
+    methods = ['email']
+    methods << 'google_oauth' if GlobalConfigService.load('ENABLE_GOOGLE_OAUTH_LOGIN', 'true').to_s != 'false'
+    methods << 'saml' if ChatwootHub.pricing_plan != 'community' && GlobalConfigService.load('ENABLE_SAML_SSO_LOGIN', 'true').to_s != 'false'
+    methods
+  end
+
   def set_application_pack
     @application_pack = if request.path.include?('/auth') || request.path.include?('/login')
                           'v3app'

app/controllers/super_admin/app_configs_controller.rb

@@ -15,14 +15,20 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
   end
 
   def create
+    errors = []
     params['app_config'].each do |key, value|
       next unless @allowed_configs.include?(key)
 
       i = InstallationConfig.where(name: key).first_or_create(value: value, locked: false)
       i.value = value
-      i.save!
+      errors.concat(i.errors.full_messages) unless i.save
+    end
+
+    if errors.any?
+      redirect_to super_admin_app_config_path(config: @config), alert: errors.join(', ')
+    else
+      redirect_to super_admin_settings_path, notice: "App Configs - #{@config.titleize} updated successfully"
     end
-    redirect_to super_admin_settings_path, notice: "App Configs - #{@config.titleize} updated successfully"
   end
 
   private
@@ -42,10 +48,13 @@ class SuperAdmin::AppConfigsController < SuperAdmin::ApplicationController
       'instagram' => %w[INSTAGRAM_APP_ID INSTAGRAM_APP_SECRET INSTAGRAM_VERIFY_TOKEN INSTAGRAM_API_VERSION ENABLE_INSTAGRAM_CHANNEL_HUMAN_AGENT],
       'whatsapp_embedded' => %w[WHATSAPP_APP_ID WHATSAPP_APP_SECRET WHATSAPP_CONFIGURATION_ID WHATSAPP_API_VERSION],
       'notion' => %w[NOTION_CLIENT_ID NOTION_CLIENT_SECRET],
-      'google' => %w[GOOGLE_OAUTH_CLIENT_ID GOOGLE_OAUTH_CLIENT_SECRET GOOGLE_OAUTH_REDIRECT_URI]
+      'google' => %w[GOOGLE_OAUTH_CLIENT_ID GOOGLE_OAUTH_CLIENT_SECRET GOOGLE_OAUTH_REDIRECT_URI ENABLE_GOOGLE_OAUTH_LOGIN]
     }
 
-    @allowed_configs = mapping.fetch(@config, %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS])
+    @allowed_configs = mapping.fetch(
+      @config,
+      %w[ENABLE_ACCOUNT_SIGNUP FIREBASE_PROJECT_ID FIREBASE_CREDENTIALS WEBHOOK_TIMEOUT MAXIMUM_FILE_UPLOAD_SIZE]
+    )
   end
 end
 

app/controllers/widgets_controller.rb

@@ -14,7 +14,14 @@ class WidgetsController < ActionController::Base
   private
 
   def set_global_config
-    @global_config = GlobalConfig.get('LOGO_THUMBNAIL', 'BRAND_NAME', 'WIDGET_BRAND_URL', 'DIRECT_UPLOADS_ENABLED', 'INSTALLATION_NAME')
+    @global_config = GlobalConfig.get(
+      'LOGO_THUMBNAIL',
+      'BRAND_NAME',
+      'WIDGET_BRAND_URL',
+      'DIRECT_UPLOADS_ENABLED',
+      'MAXIMUM_FILE_UPLOAD_SIZE',
+      'INSTALLATION_NAME'
+    )
   end
 
   def set_web_widget

app/helpers/data_helper.rb

@@ -0,0 +1,24 @@
+# Provides utility methods for data transformation, hash manipulation, and JSON parsing.
+# This module contains helper methods for converting between different data types,
+# normalizing hashes, and safely handling JSON operations.
+module DataHelper
+  # Ensures a hash supports indifferent access (string or symbol keys).
+  # Returns an empty hash if the input is blank.
+  def ensure_indifferent_access(hash)
+    return {} if hash.blank?
+
+    hash.respond_to?(:with_indifferent_access) ? hash.with_indifferent_access : hash
+  end
+
+  def convert_to_hash(obj)
+    return obj.to_unsafe_h if obj.instance_of?(ActionController::Parameters)
+
+    obj
+  end
+
+  def safe_parse_json(content)
+    JSON.parse(content, symbolize_names: true)
+  rescue JSON::ParserError
+    {}
+  end
+end

app/helpers/email_helper.rb

@@ -4,6 +4,19 @@ module EmailHelper
     domain.split('.').first
   end
 
+  def render_email_html(content)
+    return '' if content.blank?
+
+    ChatwootMarkdownRenderer.new(content).render_message.to_s
+  end
+
+  # Raise a standard error if any email address is invalid
+  def validate_email_addresses(emails_to_test)
+    emails_to_test&.each do |email|
+      raise StandardError, 'Invalid email address' unless email.match?(URI::MailTo::EMAIL_REGEXP)
+    end
+  end
+
   # ref: https://www.rfc-editor.org/rfc/rfc5233.html
   # This is not a  mandatory requirement for email addresses, but it is a common practice.
   # john+test@xyc.com is the same as john@xyc.com
@@ -21,6 +34,10 @@ module EmailHelper
     end
   end
 
+  def normalize_email_body(content)
+    content.to_s.gsub("\r\n", "\n")
+  end
+
   def modified_liquid_content(email)
     # This regex is used to match the code blocks in the content
     # We don't want to process liquid in code blocks
@@ -29,7 +46,10 @@ module EmailHelper
 
   def message_drops(conversation)
     {
-      'contact' => ContactDrop.new(conversation.contact)
+      'contact' => ContactDrop.new(conversation.contact),
+      'conversation' => ConversationDrop.new(conversation),
+      'inbox' => InboxDrop.new(conversation.inbox),
+      'account' => AccountDrop.new(conversation.account)
     }
   end
 end

app/helpers/super_admin/features.yml

@@ -9,6 +9,13 @@ captain:
   icon: 'icon-captain'
   config_key: 'captain'
   enterprise: true
+saml:
+  name: 'SAML SSO'
+  description: 'Configuration for controlling SAML Single Sign-On availability'
+  enabled: <%= ChatwootApp.enterprise? %>
+  icon: 'icon-lock-line'
+  config_key: 'saml'
+  enterprise: true
 custom_branding:
   name: 'Custom Branding'
   description: 'Apply your own branding to this installation.'

app/javascript/dashboard/api/companies.js

@@ -0,0 +1,37 @@
+/* global axios */
+import ApiClient from './ApiClient';
+
+export const buildCompanyParams = (page, sort) => {
+  let params = `page=${page}`;
+  if (sort) {
+    params = `${params}&sort=${sort}`;
+  }
+  return params;
+};
+
+export const buildSearchParams = (query, page, sort) => {
+  let params = `q=${encodeURIComponent(query)}&page=${page}`;
+  if (sort) {
+    params = `${params}&sort=${sort}`;
+  }
+  return params;
+};
+
+class CompanyAPI extends ApiClient {
+  constructor() {
+    super('companies', { accountScoped: true });
+  }
+
+  get(params = {}) {
+    const { page = 1, sort = 'name' } = params;
+    const requestURL = `${this.url}?${buildCompanyParams(page, sort)}`;
+    return axios.get(requestURL);
+  }
+
+  search(query = '', page = 1, sort = 'name') {
+    const requestURL = `${this.url}/search?${buildSearchParams(query, page, sort)}`;
+    return axios.get(requestURL);
+  }
+}
+
+export default new CompanyAPI();

app/javascript/dashboard/api/contacts.js

@@ -47,6 +47,12 @@ class ContactAPI extends ApiClient {
     return axios.get(`${this.url}/${contactId}/labels`);
   }
 
+  initiateCall(contactId, inboxId) {
+    return axios.post(`${this.url}/${contactId}/call`, {
+      inbox_id: inboxId,
+    });
+  }
+
   updateContactLabels(contactId, labels) {
     return axios.post(`${this.url}/${contactId}/labels`, { labels });
   }

app/javascript/dashboard/api/enterprise/account.js

@@ -6,6 +6,7 @@ class EnterpriseAccountAPI extends ApiClient {
     super('', { accountScoped: true, enterprise: true });
   }
 
+  // V1 endpoints
   checkout() {
     return axios.post(`${this.url}checkout`);
   }
@@ -23,6 +24,49 @@ class EnterpriseAccountAPI extends ApiClient {
       action_type: action,
     });
   }
+
+  // V2 Billing endpoints
+  get v2BillingUrl() {
+    const accountId = this.accountIdFromRoute;
+    return `/enterprise/api/v2/accounts/${accountId}/billing`;
+  }
+
+  getCreditGrants() {
+    return axios.get(`${this.v2BillingUrl}/credit_grants`);
+  }
+
+  getPricingPlans() {
+    return axios.get(`${this.v2BillingUrl}/pricing_plans`);
+  }
+
+  getTopupOptions() {
+    return axios.get(`${this.v2BillingUrl}/topup_options`);
+  }
+
+  topupCredits(credits) {
+    return axios.post(`${this.v2BillingUrl}/topup`, { credits });
+  }
+
+  subscribeToPlan(pricingPlanId, quantity) {
+    return axios.post(`${this.v2BillingUrl}/subscribe`, {
+      pricing_plan_id: pricingPlanId,
+      quantity,
+    });
+  }
+
+  cancelSubscription(reason = null, feedback = null) {
+    return axios.post(`${this.v2BillingUrl}/cancel_subscription`, {
+      reason,
+      feedback,
+    });
+  }
+
+  changePricingPlan(pricingPlanId, quantity) {
+    return axios.post(`${this.v2BillingUrl}/change_pricing_plan`, {
+      pricing_plan_id: pricingPlanId,
+      quantity,
+    });
+  }
 }
 
 export default new EnterpriseAccountAPI();

app/javascript/dashboard/api/inbox/conversation.js

@@ -63,10 +63,9 @@ class ConversationApi extends ApiClient {
   }
 
   assignAgent({ conversationId, agentId }) {
-    return axios.post(
-      `${this.url}/${conversationId}/assignments?assignee_id=${agentId}`,
-      {}
-    );
+    return axios.post(`${this.url}/${conversationId}/assignments`, {
+      assignee_id: agentId,
+    });
   }
 
   assignTeam({ conversationId, teamId }) {

app/javascript/dashboard/api/integrations/openapi.js

@@ -57,6 +57,12 @@ class OpenAIAPI extends ApiClient {
       content,
     };
 
+    // Always include conversation_display_id when available for session tracking
+    if (conversationId) {
+      data.conversation_display_id = conversationId;
+    }
+
+    // For conversation-level events, only send conversation_display_id
     if (this.conversation_events.includes(type)) {
       data = {
         conversation_display_id: conversationId,

app/javascript/dashboard/api/specs/companies.spec.js

@@ -0,0 +1,142 @@
+import companyAPI, {
+  buildCompanyParams,
+  buildSearchParams,
+} from '../companies';
+import ApiClient from '../ApiClient';
+
+describe('#CompanyAPI', () => {
+  it('creates correct instance', () => {
+    expect(companyAPI).toBeInstanceOf(ApiClient);
+    expect(companyAPI).toHaveProperty('get');
+    expect(companyAPI).toHaveProperty('show');
+    expect(companyAPI).toHaveProperty('create');
+    expect(companyAPI).toHaveProperty('update');
+    expect(companyAPI).toHaveProperty('delete');
+    expect(companyAPI).toHaveProperty('search');
+  });
+
+  describe('API calls', () => {
+    const originalAxios = window.axios;
+    const axiosMock = {
+      post: vi.fn(() => Promise.resolve()),
+      get: vi.fn(() => Promise.resolve()),
+      patch: vi.fn(() => Promise.resolve()),
+      delete: vi.fn(() => Promise.resolve()),
+    };
+
+    beforeEach(() => {
+      window.axios = axiosMock;
+    });
+
+    afterEach(() => {
+      window.axios = originalAxios;
+    });
+
+    it('#get with default params', () => {
+      companyAPI.get({});
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies?page=1&sort=name'
+      );
+    });
+
+    it('#get with page and sort params', () => {
+      companyAPI.get({ page: 2, sort: 'domain' });
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies?page=2&sort=domain'
+      );
+    });
+
+    it('#get with descending sort', () => {
+      companyAPI.get({ page: 1, sort: '-created_at' });
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies?page=1&sort=-created_at'
+      );
+    });
+
+    it('#search with query', () => {
+      companyAPI.search('acme', 1, 'name');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=acme&page=1&sort=name'
+      );
+    });
+
+    it('#search with special characters in query', () => {
+      companyAPI.search('acme & co', 2, 'domain');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=acme%20%26%20co&page=2&sort=domain'
+      );
+    });
+
+    it('#search with descending sort', () => {
+      companyAPI.search('test', 1, '-created_at');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=test&page=1&sort=-created_at'
+      );
+    });
+
+    it('#search with empty query', () => {
+      companyAPI.search('', 1, 'name');
+      expect(axiosMock.get).toHaveBeenCalledWith(
+        '/api/v1/companies/search?q=&page=1&sort=name'
+      );
+    });
+  });
+});
+
+describe('#buildCompanyParams', () => {
+  it('returns correct string with page only', () => {
+    expect(buildCompanyParams(1)).toBe('page=1');
+  });
+
+  it('returns correct string with page and sort', () => {
+    expect(buildCompanyParams(1, 'name')).toBe('page=1&sort=name');
+  });
+
+  it('returns correct string with different page', () => {
+    expect(buildCompanyParams(3, 'domain')).toBe('page=3&sort=domain');
+  });
+
+  it('returns correct string with descending sort', () => {
+    expect(buildCompanyParams(1, '-created_at')).toBe(
+      'page=1&sort=-created_at'
+    );
+  });
+
+  it('returns correct string without sort parameter', () => {
+    expect(buildCompanyParams(2, '')).toBe('page=2');
+  });
+});
+
+describe('#buildSearchParams', () => {
+  it('returns correct string with all parameters', () => {
+    expect(buildSearchParams('acme', 1, 'name')).toBe(
+      'q=acme&page=1&sort=name'
+    );
+  });
+
+  it('returns correct string with special characters', () => {
+    expect(buildSearchParams('acme & co', 2, 'domain')).toBe(
+      'q=acme%20%26%20co&page=2&sort=domain'
+    );
+  });
+
+  it('returns correct string with empty query', () => {
+    expect(buildSearchParams('', 1, 'name')).toBe('q=&page=1&sort=name');
+  });
+
+  it('returns correct string without sort parameter', () => {
+    expect(buildSearchParams('test', 1, '')).toBe('q=test&page=1');
+  });
+
+  it('returns correct string with descending sort', () => {
+    expect(buildSearchParams('company', 3, '-created_at')).toBe(
+      'q=company&page=3&sort=-created_at'
+    );
+  });
+
+  it('encodes special characters correctly', () => {
+    expect(buildSearchParams('test@example.com', 1, 'name')).toBe(
+      'q=test%40example.com&page=1&sort=name'
+    );
+  });
+});

app/javascript/dashboard/api/specs/inbox/conversation.spec.js

@@ -92,8 +92,10 @@ describe('#ConversationAPI', () => {
     it('#assignAgent', () => {
       conversationAPI.assignAgent({ conversationId: 12, agentId: 34 });
       expect(axiosMock.post).toHaveBeenCalledWith(
-        `/api/v1/conversations/12/assignments?assignee_id=34`,
-        {}
+        `/api/v1/conversations/12/assignments`,
+        {
+          assignee_id: 34,
+        }
       );
     });
 

app/javascript/dashboard/components-next/Companies/CompaniesCard/CompaniesCard.vue

@@ -0,0 +1,95 @@
+<script setup>
+import { computed } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { formatDistanceToNow } from 'date-fns';
+
+import CardLayout from 'dashboard/components-next/CardLayout.vue';
+import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
+  id: { type: Number, required: true },
+  name: { type: String, default: '' },
+  domain: { type: String, default: '' },
+  contactsCount: { type: Number, default: 0 },
+  description: { type: String, default: '' },
+  avatarUrl: { type: String, default: '' },
+  updatedAt: { type: [String, Number], default: null },
+});
+
+const emit = defineEmits(['showCompany']);
+
+const { t } = useI18n();
+
+const onClickViewDetails = () => emit('showCompany', props.id);
+
+const displayName = computed(() => props.name || t('COMPANIES.UNNAMED'));
+
+const avatarSource = computed(() => props.avatarUrl || null);
+
+const formattedUpdatedAt = computed(() => {
+  if (!props.updatedAt) return '';
+  return formatDistanceToNow(new Date(props.updatedAt), { addSuffix: true });
+});
+</script>
+
+<template>
+  <CardLayout layout="row" @click="onClickViewDetails">
+    <div class="flex items-center justify-start flex-1 gap-4">
+      <Avatar
+        :username="displayName"
+        :src="avatarSource"
+        class="shrink-0"
+        :name="name"
+        :size="48"
+        hide-offline-status
+        rounded-full
+      />
+      <div class="flex flex-col gap-0.5 flex-1 min-w-0">
+        <div class="flex flex-wrap items-center gap-x-4 gap-y-1 min-w-0">
+          <span class="text-base font-medium truncate text-n-slate-12">
+            {{ displayName }}
+          </span>
+          <span
+            v-if="domain && description"
+            class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate"
+          >
+            <Icon icon="i-lucide-globe" size="size-3.5 text-n-slate-11" />
+            <span class="truncate">{{ domain }}</span>
+          </span>
+        </div>
+        <div class="flex items-center justify-between">
+          <div class="flex flex-wrap items-center gap-x-3 gap-y-1 min-w-0">
+            <span
+              v-if="domain && !description"
+              class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate"
+            >
+              <Icon icon="i-lucide-globe" size="size-3.5 text-n-slate-11" />
+              <span class="truncate">{{ domain }}</span>
+            </span>
+            <span v-if="description" class="text-sm text-n-slate-11 truncate">
+              {{ description }}
+            </span>
+            <div
+              v-if="(description || domain) && contactsCount"
+              class="w-px h-3 bg-n-slate-6"
+            />
+            <span
+              v-if="contactsCount"
+              class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 truncate"
+            >
+              <Icon icon="i-lucide-contact" size="size-3.5 text-n-slate-11" />
+              {{ t('COMPANIES.CONTACTS_COUNT', { n: contactsCount }) }}
+            </span>
+          </div>
+          <span
+            v-if="updatedAt"
+            class="inline-flex items-center gap-1.5 text-sm text-n-slate-11 flex-shrink-0"
+          >
+            {{ formattedUpdatedAt }}
+          </span>
+        </div>
+      </div>
+    </div>
+  </CardLayout>
+</template>

app/javascript/dashboard/components-next/Companies/CompaniesHeader/CompanyHeader.vue

@@ -0,0 +1,55 @@
+<script setup>
+import Input from 'dashboard/components-next/input/Input.vue';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import CompanySortMenu from './components/CompanySortMenu.vue';
+
+defineProps({
+  showSearch: { type: Boolean, default: true },
+  searchValue: { type: String, default: '' },
+  headerTitle: { type: String, required: true },
+  activeSort: { type: String, default: 'last_activity_at' },
+  activeOrdering: { type: String, default: '' },
+});
+
+const emit = defineEmits(['search', 'update:sort']);
+</script>
+
+<template>
+  <header class="sticky top-0 z-10">
+    <div
+      class="flex items-start sm:items-center justify-between w-full py-6 px-6 gap-2 mx-auto max-w-[60rem]"
+    >
+      <span class="text-xl font-medium truncate text-n-slate-12">
+        {{ headerTitle }}
+      </span>
+      <div class="flex items-center flex-row flex-shrink-0 gap-2">
+        <div class="flex items-center">
+          <CompanySortMenu
+            :active-sort="activeSort"
+            :active-ordering="activeOrdering"
+            @update:sort="emit('update:sort', $event)"
+          />
+        </div>
+        <div v-if="showSearch" class="flex items-center gap-2 w-full">
+          <Input
+            :model-value="searchValue"
+            type="search"
+            :placeholder="$t('CONTACTS_LAYOUT.HEADER.SEARCH_PLACEHOLDER')"
+            :custom-input-class="[
+              'h-8 [&:not(.focus)]:!border-transparent bg-n-alpha-2 dark:bg-n-solid-1 ltr:!pl-8 !py-1 rtl:!pr-8',
+            ]"
+            class="w-full"
+            @input="emit('search', $event.target.value)"
+          >
+            <template #prefix>
+              <Icon
+                icon="i-lucide-search"
+                class="absolute -translate-y-1/2 text-n-slate-11 size-4 top-1/2 ltr:left-2 rtl:right-2"
+              />
+            </template>
+          </Input>
+        </div>
+      </div>
+    </div>
+  </header>
+</template>

app/javascript/dashboard/components-next/Companies/CompaniesHeader/components/CompanySortMenu.vue

@@ -0,0 +1,116 @@
+<script setup>
+import { ref, computed, toRef } from 'vue';
+import { useI18n } from 'vue-i18n';
+
+import Button from 'dashboard/components-next/button/Button.vue';
+import SelectMenu from 'dashboard/components-next/selectmenu/SelectMenu.vue';
+
+const props = defineProps({
+  activeSort: {
+    type: String,
+    default: 'name',
+  },
+  activeOrdering: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits(['update:sort']);
+
+const { t } = useI18n();
+
+const isMenuOpen = ref(false);
+
+const sortMenus = [
+  {
+    label: t('COMPANIES.SORT_BY.OPTIONS.NAME'),
+    value: 'name',
+  },
+  {
+    label: t('COMPANIES.SORT_BY.OPTIONS.DOMAIN'),
+    value: 'domain',
+  },
+  {
+    label: t('COMPANIES.SORT_BY.OPTIONS.CREATED_AT'),
+    value: 'created_at',
+  },
+];
+
+const orderingMenus = [
+  {
+    label: t('COMPANIES.ORDER.OPTIONS.ASCENDING'),
+    value: '',
+  },
+  {
+    label: t('COMPANIES.ORDER.OPTIONS.DESCENDING'),
+    value: '-',
+  },
+];
+
+// Converted the props to refs for better reactivity
+const activeSort = toRef(props, 'activeSort');
+
+const activeOrdering = toRef(props, 'activeOrdering');
+
+const activeSortLabel = computed(() => {
+  const selectedMenu = sortMenus.find(menu => menu.value === activeSort.value);
+  return selectedMenu?.label || t('COMPANIES.SORT_BY.LABEL');
+});
+
+const activeOrderingLabel = computed(() => {
+  const selectedMenu = orderingMenus.find(
+    menu => menu.value === activeOrdering.value
+  );
+  return selectedMenu?.label || t('COMPANIES.ORDER.LABEL');
+});
+
+const handleSortChange = value => {
+  emit('update:sort', { sort: value, order: props.activeOrdering });
+};
+
+const handleOrderChange = value => {
+  emit('update:sort', { sort: props.activeSort, order: value });
+};
+</script>
+
+<template>
+  <div class="relative">
+    <Button
+      icon="i-lucide-arrow-down-up"
+      color="slate"
+      size="sm"
+      variant="ghost"
+      :class="isMenuOpen ? 'bg-n-alpha-2' : ''"
+      @click="isMenuOpen = !isMenuOpen"
+    />
+    <div
+      v-if="isMenuOpen"
+      v-on-clickaway="() => (isMenuOpen = false)"
+      class="absolute top-full mt-1 ltr:-right-32 rtl:-left-32 sm:ltr:right-0 sm:rtl:left-0 flex flex-col gap-4 bg-n-alpha-3 backdrop-blur-[100px] border border-n-weak w-72 rounded-xl p-4"
+    >
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('COMPANIES.SORT_BY.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeSort"
+          :options="sortMenus"
+          :label="activeSortLabel"
+          @update:model-value="handleSortChange"
+        />
+      </div>
+      <div class="flex items-center justify-between gap-2">
+        <span class="text-sm text-n-slate-12">
+          {{ t('COMPANIES.ORDER.LABEL') }}
+        </span>
+        <SelectMenu
+          :model-value="activeOrdering"
+          :options="orderingMenus"
+          :label="activeOrderingLabel"
+          @update:model-value="handleOrderChange"
+        />
+      </div>
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components-next/Companies/CompaniesListLayout.vue

@@ -0,0 +1,51 @@
+<script setup>
+import CompanyHeader from './CompaniesHeader/CompanyHeader.vue';
+import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
+
+defineProps({
+  searchValue: { type: String, default: '' },
+  headerTitle: { type: String, default: '' },
+  currentPage: { type: Number, default: 1 },
+  totalItems: { type: Number, default: 100 },
+  activeSort: { type: String, default: 'name' },
+  activeOrdering: { type: String, default: '' },
+  showPaginationFooter: { type: Boolean, default: true },
+});
+
+const emit = defineEmits(['update:currentPage', 'update:sort', 'search']);
+
+const updateCurrentPage = page => {
+  emit('update:currentPage', page);
+};
+</script>
+
+<template>
+  <section
+    class="flex w-full h-full gap-4 overflow-hidden justify-evenly bg-n-background"
+  >
+    <div class="flex flex-col w-full h-full transition-all duration-300">
+      <CompanyHeader
+        :search-value="searchValue"
+        :header-title="headerTitle"
+        :active-sort="activeSort"
+        :active-ordering="activeOrdering"
+        @search="emit('search', $event)"
+        @update:sort="emit('update:sort', $event)"
+      />
+      <main class="flex-1 overflow-y-auto">
+        <div class="w-full mx-auto max-w-[60rem]">
+          <slot name="default" />
+        </div>
+      </main>
+      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-0 px-4 pb-4">
+        <PaginationFooter
+          current-page-info="COMPANIES_LAYOUT.PAGINATION_FOOTER.SHOWING"
+          :current-page="currentPage"
+          :total-items="totalItems"
+          :items-per-page="25"
+          @update:current-page="updateCurrentPage"
+        />
+      </footer>
+    </div>
+  </section>
+</template>

app/javascript/dashboard/components-next/Contacts/ContactsDetailsLayout.vue

@@ -102,6 +102,7 @@ const closeMobileSidebar = () => {
               />
               <VoiceCallButton
                 :phone="selectedContact?.phoneNumber"
+                :contact-id="contactId"
                 :label="$t('CONTACT_PANEL.CALL')"
                 size="sm"
               />

app/javascript/dashboard/components-next/Contacts/VoiceCallButton.vue

@@ -1,15 +1,18 @@
 <script setup>
 import { computed, ref, useAttrs } from 'vue';
 import { useI18n } from 'vue-i18n';
-import { useMapGetter } from 'dashboard/composables/store';
+import { useRoute, useRouter } from 'vue-router';
+import { useMapGetter, useStore } from 'dashboard/composables/store';
 import { INBOX_TYPES } from 'dashboard/helper/inbox';
 import { useAlert } from 'dashboard/composables';
+import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
 
 const props = defineProps({
   phone: { type: String, default: '' },
+  contactId: { type: [String, Number], required: true },
   label: { type: String, default: '' },
   icon: { type: [String, Object, Function], default: '' },
   size: { type: String, default: 'sm' },
@@ -18,10 +21,17 @@ const props = defineProps({
 
 defineOptions({ inheritAttrs: false });
 const attrs = useAttrs();
+const route = useRoute();
+const router = useRouter();
+const store = useStore();
 
 const { t } = useI18n();
 
+const dialogRef = ref(null);
+
 const inboxesList = useMapGetter('inboxes/getInboxes');
+const contactsUiFlags = useMapGetter('contacts/getUIFlags');
+
 const voiceInboxes = computed(() =>
   (inboxesList.value || []).filter(
     inbox => inbox.channel_type === INBOX_TYPES.VOICE
@@ -32,20 +42,51 @@ const hasVoiceInboxes = computed(() => voiceInboxes.value.length > 0);
 // Unified behavior: hide when no phone
 const shouldRender = computed(() => hasVoiceInboxes.value && !!props.phone);
 
-const dialogRef = ref(null);
+const isInitiatingCall = computed(() => {
+  return contactsUiFlags.value?.isInitiatingCall || false;
+});
 
-const onClick = () => {
+const navigateToConversation = conversationId => {
+  const accountId = route.params.accountId;
+  if (conversationId && accountId) {
+    const path = frontendURL(
+      conversationUrl({
+        accountId,
+        id: conversationId,
+      })
+    );
+    router.push({ path });
+  }
+};
+
+const startCall = async inboxId => {
+  if (isInitiatingCall.value) return;
+
+  try {
+    const response = await store.dispatch('contacts/initiateCall', {
+      contactId: props.contactId,
+      inboxId,
+    });
+    useAlert(t('CONTACT_PANEL.CALL_INITIATED'));
+    navigateToConversation(response?.conversation_id);
+  } catch (error) {
+    const apiError = error?.message;
+    useAlert(apiError || t('CONTACT_PANEL.CALL_FAILED'));
+  }
+};
+
+const onClick = async () => {
   if (voiceInboxes.value.length > 1) {
     dialogRef.value?.open();
     return;
   }
-  useAlert(t('CONTACT_PANEL.CALL_UNDER_DEVELOPMENT'));
+  const [inbox] = voiceInboxes.value;
+  await startCall(inbox.id);
 };
 
-const onPickInbox = () => {
-  // Placeholder until actual call wiring happens
-  useAlert(t('CONTACT_PANEL.CALL_UNDER_DEVELOPMENT'));
+const onPickInbox = async inbox => {
   dialogRef.value?.close();
+  await startCall(inbox.id);
 };
 </script>
 
@@ -55,6 +96,8 @@ const onPickInbox = () => {
       v-if="shouldRender"
       v-tooltip.top-end="tooltipLabel || null"
       v-bind="attrs"
+      :disabled="isInitiatingCall"
+      :is-loading="isInitiatingCall"
       :label="label"
       :icon="icon"
       :size="size"

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -2,9 +2,9 @@
 import { ref, computed } from 'vue';
 import { OnClickOutside } from '@vueuse/components';
 import { useRoute } from 'vue-router';
+import { useI18n } from 'vue-i18n';
 import { useMapGetter } from 'dashboard/composables/store.js';
 import { usePolicy } from 'dashboard/composables/usePolicy';
-import Icon from 'dashboard/components-next/icon/Icon.vue';
 import Button from 'dashboard/components-next/button/Button.vue';
 import BackButton from 'dashboard/components/widgets/BackButton.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
@@ -70,6 +70,8 @@ const props = defineProps({
 
 const emit = defineEmits(['click', 'close', 'update:currentPage']);
 
+const { t } = useI18n();
+
 const route = useRoute();
 const { shouldShowPaywall } = usePolicy();
 
@@ -77,14 +79,16 @@ const showAssistantSwitcherDropdown = ref(false);
 const createAssistantDialogRef = ref(null);
 
 const assistants = useMapGetter('captainAssistants/getRecords');
+const uiFlags = useMapGetter('captainAssistants/getUIFlags');
 
 const currentAssistantId = computed(() => route.params.assistantId);
+const isFetchingAssistants = computed(() => uiFlags.value?.fetchingList);
 
 const activeAssistantName = computed(() => {
   return (
     assistants.value?.find(
       assistant => assistant.id === Number(currentAssistantId.value)
-    )?.name || ''
+    )?.name || t('CAPTAIN.ASSISTANT_SWITCHER.NEW_ASSISTANT')
   );
 });
 
@@ -117,58 +121,62 @@ const handleCreateAssistant = () => {
         <div
           class="flex items-start lg:items-center justify-between w-full py-6 lg:py-0 lg:h-20 gap-4 lg:gap-2 flex-col lg:flex-row"
         >
-          <div class="flex gap-4 items-center">
+          <div class="flex gap-3 items-center">
             <BackButton v-if="backUrl" :back-url="backUrl" />
-            <slot name="headerTitle">
-              <div v-if="showAssistantSwitcher" class="flex items-center gap-2">
-                <div class="flex items-center gap-1">
-                  <span
-                    v-if="activeAssistantName"
-                    class="text-xl font-medium truncate text-n-slate-12"
-                  >
-                    {{ activeAssistantName }}
-                  </span>
-                  <div v-if="activeAssistantName" class="relative group">
-                    <OnClickOutside
-                      @trigger="showAssistantSwitcherDropdown = false"
-                    >
-                      <Button
-                        icon="i-lucide-chevron-down"
-                        variant="ghost"
-                        color="slate"
-                        size="xs"
-                        class="rounded-md group-hover:bg-n-slate-3 hover:bg-n-slate-3 [&>span]:size-4"
-                        @click="toggleAssistantSwitcher"
-                      />
-
-                      <AssistantSwitcher
-                        v-if="showAssistantSwitcherDropdown"
-                        class="absolute ltr:left-0 rtl:right-0 top-9"
-                        @close="showAssistantSwitcherDropdown = false"
-                        @create-assistant="handleCreateAssistant"
-                      />
-                    </OnClickOutside>
-                  </div>
-                  <Icon
-                    v-if="activeAssistantName"
-                    icon="i-lucide-chevron-right"
-                    class="size-6 text-n-slate-11"
-                  />
-                  <span class="text-xl font-medium text-n-slate-11">
-                    {{ headerTitle }}
-                  </span>
-                </div>
-              </div>
-              <span v-else class="text-xl font-medium text-n-slate-12">
-                {{ headerTitle }}
-              </span>
-            </slot>
             <div
-              v-if="!isEmpty && showKnowMore"
+              v-if="showAssistantSwitcher && !showPaywall"
               class="flex items-center gap-2"
             >
-              <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
-              <slot name="knowMore" />
+              <div class="flex items-center gap-2">
+                <span
+                  v-if="!isFetchingAssistants"
+                  class="text-xl font-medium truncate text-n-slate-12"
+                >
+                  {{ activeAssistantName }}
+                </span>
+                <div class="relative group">
+                  <OnClickOutside
+                    @trigger="showAssistantSwitcherDropdown = false"
+                  >
+                    <Button
+                      icon="i-lucide-chevron-down"
+                      variant="ghost"
+                      color="slate"
+                      size="xs"
+                      :disabled="isFetchingAssistants"
+                      :is-loading="isFetchingAssistants"
+                      class="rounded-md group-hover:bg-n-slate-3 hover:bg-n-slate-3 [&>span]:size-4"
+                      @click="toggleAssistantSwitcher"
+                    />
+
+                    <AssistantSwitcher
+                      v-if="showAssistantSwitcherDropdown"
+                      class="absolute ltr:left-0 rtl:right-0 top-9"
+                      @close="showAssistantSwitcherDropdown = false"
+                      @create-assistant="handleCreateAssistant"
+                    />
+                  </OnClickOutside>
+                </div>
+              </div>
+            </div>
+            <div class="flex items-center gap-4">
+              <div
+                v-if="showAssistantSwitcher && !showPaywall && headerTitle"
+                class="w-0.5 h-4 rounded-2xl bg-n-weak"
+              />
+              <span
+                v-if="headerTitle"
+                class="text-xl font-medium text-n-slate-12"
+              >
+                {{ headerTitle }}
+              </span>
+              <div
+                v-if="!isEmpty && showKnowMore"
+                class="flex items-center gap-2"
+              >
+                <div class="w-0.5 h-4 rounded-2xl bg-n-weak" />
+                <slot name="knowMore" />
+              </div>
             </div>
           </div>
 

app/javascript/dashboard/components-next/captain/assistant/AssistantPlayground.vue

@@ -75,9 +75,9 @@ const sendMessage = async () => {
 
 <template>
   <div
-    class="flex flex-col h-full rounded-lg p-4 border border-n-slate-4 text-n-slate-11"
+    class="flex flex-col h-full rounded-xl border py-6 border-n-weak text-n-slate-11"
   >
-    <div class="mb-4">
+    <div class="mb-8 px-6">
       <div class="flex justify-between items-center mb-1">
         <h3 class="text-lg font-medium">
           {{ t('CAPTAIN.PLAYGROUND.HEADER') }}
@@ -85,6 +85,7 @@ const sendMessage = async () => {
         <NextButton
           ghost
           sm
+          slate
           icon="i-lucide-rotate-ccw"
           @click="resetConversation"
         />
@@ -97,11 +98,11 @@ const sendMessage = async () => {
     <MessageList :messages="messages" :is-loading="isLoading" />
 
     <div
-      class="flex items-center bg-n-solid-1 outline outline-n-container rounded-lg p-3"
+      class="flex items-center mx-6 bg-n-background outline outline-1 outline-n-weak rounded-xl p-3"
     >
       <input
         v-model="newMessage"
-        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0"
+        class="flex-1 bg-transparent border-none focus:outline-none text-sm mb-0 text-n-slate-12 placeholder:text-n-slate-10"
         :placeholder="t('CAPTAIN.PLAYGROUND.MESSAGE_PLACEHOLDER')"
         @keyup.enter="sendMessage"
       />

app/javascript/dashboard/components-next/captain/assistant/MessageList.vue

@@ -35,8 +35,8 @@ const getAvatarName = sender =>
 
 const getMessageStyle = sender =>
   isUserMessage(sender)
-    ? 'bg-n-strong text-n-white'
-    : 'bg-n-solid-iris text-n-slate-12';
+    ? 'bg-n-solid-blue text-n-slate-12 rounded-br-sm rounded-bl-xl rounded-t-xl'
+    : 'bg-n-solid-iris text-n-slate-12 rounded-bl-sm rounded-br-xl rounded-t-xl';
 
 const scrollToBottom = async () => {
   await nextTick();
@@ -49,7 +49,10 @@ watch(() => props.messages.length, scrollToBottom);
 </script>
 
 <template>
-  <div ref="messageContainer" class="flex-1 overflow-y-auto mb-4 space-y-2">
+  <div
+    ref="messageContainer"
+    class="flex-1 overflow-y-auto mb-4 px-6 space-y-6"
+  >
     <div
       v-for="(message, index) in messages"
       :key="index"
@@ -57,15 +60,20 @@ watch(() => props.messages.length, scrollToBottom);
       :class="getMessageAlignment(message.sender)"
     >
       <div
-        class="flex items-start gap-1.5"
+        class="flex items-end gap-1.5 max-w-[90%] md:max-w-[60%]"
         :class="getMessageDirection(message.sender)"
       >
-        <Avatar :name="getAvatarName(message.sender)" rounded-full :size="24" />
+        <Avatar
+          :name="getAvatarName(message.sender)"
+          rounded-full
+          :size="24"
+          class="shrink-0"
+        />
         <div
-          class="max-w-[80%] rounded-lg p-3 text-sm"
+          class="px-4 py-3 text-sm [overflow-wrap:break-word]"
           :class="getMessageStyle(message.sender)"
         >
-          <div class="break-words" v-html="formatMessage(message.content)" />
+          <div v-html="formatMessage(message.content)" />
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/captain/pageComponents/assistant/settings/AssistantBasicSettingsForm.vue

@@ -118,6 +118,7 @@ watch(
       :placeholder="t('CAPTAIN.ASSISTANTS.FORM.DESCRIPTION.PLACEHOLDER')"
       :message="formErrors.description"
       :message-type="formErrors.description ? 'error' : 'info'"
+      class="z-0"
     />
 
     <div class="flex flex-col gap-2">

app/javascript/dashboard/components-next/captain/pageComponents/assistant/settings/AssistantSystemSettingsForm.vue

@@ -108,6 +108,7 @@ watch(
       :placeholder="t('CAPTAIN.ASSISTANTS.FORM.HANDOFF_MESSAGE.PLACEHOLDER')"
       :message="formErrors.handoffMessage"
       :message-type="formErrors.handoffMessage ? 'error' : 'info'"
+      class="z-0"
     />
 
     <Editor
@@ -116,6 +117,7 @@ watch(
       :placeholder="t('CAPTAIN.ASSISTANTS.FORM.RESOLUTION_MESSAGE.PLACEHOLDER')"
       :message="formErrors.resolutionMessage"
       :message-type="formErrors.resolutionMessage ? 'error' : 'info'"
+      class="z-0"
     />
 
     <Editor
@@ -126,6 +128,7 @@ watch(
       :message="formErrors.instructions"
       :max-length="20000"
       :message-type="formErrors.instructions ? 'error' : 'info'"
+      class="z-0"
     />
 
     <div class="flex flex-col gap-2">

app/javascript/dashboard/components-next/captain/pageComponents/switcher/AssistantSwitcher.vue

@@ -139,5 +139,10 @@ const openCreateAssistantDialog = () => {
         />
       </Button>
     </div>
+    <div v-else class="flex flex-col items-center gap-2 px-4 py-3">
+      <p class="text-sm text-n-slate-11">
+        {{ t('CAPTAIN.ASSISTANT_SWITCHER.EMPTY_LIST') }}
+      </p>
+    </div>
   </div>
 </template>

app/javascript/dashboard/components-next/dropdown-menu/DropdownMenu.vue

@@ -8,11 +8,15 @@ import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
 const props = defineProps({
   menuItems: {
     type: Array,
-    required: true,
+    default: () => [],
     validator: value => {
       return value.every(item => item.action && item.value && item.label);
     },
   },
+  menuSections: {
+    type: Array,
+    default: () => [],
+  },
   thumbnailSize: {
     type: Number,
     default: 20,
@@ -42,19 +46,62 @@ const { t } = useI18n();
 const searchInput = ref(null);
 const searchQuery = ref('');
 
-const filteredMenuItems = computed(() => {
-  if (!searchQuery.value) return props.menuItems;
+const hasSections = computed(() => props.menuSections.length > 0);
 
-  return props.menuItems.filter(item =>
+const flattenedMenuItems = computed(() => {
+  if (!hasSections.value) {
+    return props.menuItems;
+  }
+
+  return props.menuSections.flatMap(section => section.items || []);
+});
+
+const filteredMenuItems = computed(() => {
+  if (!searchQuery.value) return flattenedMenuItems.value;
+
+  return flattenedMenuItems.value.filter(item =>
     item.label.toLowerCase().includes(searchQuery.value.toLowerCase())
   );
 });
 
+const filteredMenuSections = computed(() => {
+  if (!hasSections.value) {
+    return [];
+  }
+
+  if (!searchQuery.value) {
+    return props.menuSections;
+  }
+
+  const query = searchQuery.value.toLowerCase();
+
+  return props.menuSections
+    .map(section => {
+      const filteredItems = (section.items || []).filter(item =>
+        item.label.toLowerCase().includes(query)
+      );
+
+      return {
+        ...section,
+        items: filteredItems,
+      };
+    })
+    .filter(section => section.items.length > 0);
+});
+
 const handleAction = item => {
   const { action, value, ...rest } = item;
   emit('action', { action, value, ...rest });
 };
 
+const shouldShowEmptyState = computed(() => {
+  if (hasSections.value) {
+    return filteredMenuSections.value.length === 0;
+  }
+
+  return filteredMenuItems.value.length === 0;
+});
+
 onMounted(() => {
   if (searchInput.value && props.showSearch) {
     searchInput.value.focus();
@@ -64,54 +111,122 @@ onMounted(() => {
 
 <template>
   <div
-    class="bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container absolute rounded-xl z-50 py-2 px-2 gap-2 flex flex-col min-w-[136px] shadow-lg"
+    class="bg-n-alpha-3 backdrop-blur-[100px] border-0 outline outline-1 outline-n-container absolute rounded-xl z-50 gap-2 flex flex-col min-w-[136px] shadow-lg pb-2 px-2"
+    :class="{
+      'pt-2': !showSearch,
+    }"
   >
-    <div v-if="showSearch" class="relative">
-      <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
-      <input
-        ref="searchInput"
-        v-model="searchQuery"
-        type="search"
-        :placeholder="
-          searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
-        "
-        class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
-      />
-    </div>
-    <button
-      v-for="(item, index) in filteredMenuItems"
-      :key="index"
-      type="button"
-      class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
-      :class="{
-        'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
-        'text-n-ruby-11': item.action === 'delete',
-        'text-n-slate-12': item.action !== 'delete',
-      }"
-      :disabled="item.disabled"
-      @click="handleAction(item)"
-    >
-      <slot name="thumbnail" :item="item">
-        <Avatar
-          v-if="item.thumbnail"
-          :name="item.thumbnail.name"
-          :src="item.thumbnail.src"
-          :size="thumbnailSize"
-          rounded-full
-        />
-      </slot>
-      <Icon v-if="item.icon" :icon="item.icon" class="flex-shrink-0 size-3.5" />
-      <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
-      <span
-        v-if="item.label"
-        class="min-w-0 text-sm truncate"
-        :class="labelClass"
-      >
-        {{ item.label }}
-      </span>
-    </button>
     <div
-      v-if="filteredMenuItems.length === 0"
+      v-if="showSearch"
+      class="sticky top-0 bg-n-alpha-3 backdrop-blur-sm pt-2"
+    >
+      <div class="relative">
+        <span class="absolute i-lucide-search size-3.5 top-2 left-3" />
+        <input
+          ref="searchInput"
+          v-model="searchQuery"
+          type="search"
+          :placeholder="
+            searchPlaceholder || t('DROPDOWN_MENU.SEARCH_PLACEHOLDER')
+          "
+          class="reset-base w-full h-8 py-2 pl-10 pr-2 text-sm focus:outline-none border-none rounded-lg bg-n-alpha-black2 dark:bg-n-solid-1 text-n-slate-12"
+        />
+      </div>
+    </div>
+    <template v-if="hasSections">
+      <div
+        v-for="(section, sectionIndex) in filteredMenuSections"
+        :key="section.title || sectionIndex"
+        class="flex flex-col gap-1"
+      >
+        <p
+          v-if="section.title"
+          class="px-2 pt-2 text-xs font-medium text-n-slate-11 uppercase tracking-wide"
+        >
+          {{ section.title }}
+        </p>
+        <button
+          v-for="(item, itemIndex) in section.items"
+          :key="item.value || itemIndex"
+          type="button"
+          class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
+          :class="{
+            'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
+            'text-n-ruby-11': item.action === 'delete',
+            'text-n-slate-12': item.action !== 'delete',
+          }"
+          :disabled="item.disabled"
+          @click="handleAction(item)"
+        >
+          <slot name="thumbnail" :item="item">
+            <Avatar
+              v-if="item.thumbnail"
+              :name="item.thumbnail.name"
+              :src="item.thumbnail.src"
+              :size="thumbnailSize"
+              rounded-full
+            />
+          </slot>
+          <Icon
+            v-if="item.icon"
+            :icon="item.icon"
+            class="flex-shrink-0 size-3.5"
+          />
+          <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
+          <span
+            v-if="item.label"
+            class="min-w-0 text-sm truncate"
+            :class="labelClass"
+          >
+            {{ item.label }}
+          </span>
+        </button>
+        <div
+          v-if="sectionIndex < filteredMenuSections.length - 1"
+          class="h-px bg-n-alpha-2 mx-2 my-1"
+        />
+      </div>
+    </template>
+    <template v-else>
+      <button
+        v-for="(item, index) in filteredMenuItems"
+        :key="index"
+        type="button"
+        class="inline-flex items-center justify-start w-full h-8 min-w-0 gap-2 px-2 py-1.5 transition-all duration-200 ease-in-out border-0 rounded-lg z-60 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 disabled:cursor-not-allowed disabled:pointer-events-none disabled:opacity-50"
+        :class="{
+          'bg-n-alpha-1 dark:bg-n-solid-active': item.isSelected,
+          'text-n-ruby-11': item.action === 'delete',
+          'text-n-slate-12': item.action !== 'delete',
+        }"
+        :disabled="item.disabled"
+        @click="handleAction(item)"
+      >
+        <slot name="thumbnail" :item="item">
+          <Avatar
+            v-if="item.thumbnail"
+            :name="item.thumbnail.name"
+            :src="item.thumbnail.src"
+            :size="thumbnailSize"
+            rounded-full
+          />
+        </slot>
+        <Icon
+          v-if="item.icon"
+          :icon="item.icon"
+          class="flex-shrink-0 size-3.5"
+        />
+        <span v-if="item.emoji" class="flex-shrink-0">{{ item.emoji }}</span>
+        <span
+          v-if="item.label"
+          class="min-w-0 text-sm truncate"
+          :class="labelClass"
+        >
+          {{ item.label }}
+        </span>
+      </button>
+    </template>
+    <div
+      v-if="shouldShowEmptyState"
       class="text-sm text-n-slate-11 px-2 py-1.5"
     >
       {{

app/javascript/dashboard/components-next/message/bubbles/Image.vue

@@ -1,7 +1,8 @@
 <script setup>
-import { ref, computed } from 'vue';
+import { ref, computed, onMounted } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useAlert } from 'dashboard/composables';
+import { useLoadWithRetry } from 'dashboard/composables/loadWithRetry';
 import BaseBubble from './Base.vue';
 import Button from 'next/button/Button.vue';
 import Icon from 'next/icon/Icon.vue';
@@ -11,7 +12,6 @@ import { downloadFile } from '@chatwoot/utils';
 
 import GalleryView from 'dashboard/components/widgets/conversation/components/GalleryView.vue';
 
-const emit = defineEmits(['error']);
 const { t } = useI18n();
 
 const { filteredCurrentChatAttachments, attachments } = useMessageContext();
@@ -20,14 +20,16 @@ const attachment = computed(() => {
   return attachments.value[0];
 });
 
-const hasError = ref(false);
+const { isLoaded, hasError, loadWithRetry } = useLoadWithRetry();
+
 const showGallery = ref(false);
 const isDownloading = ref(false);
 
-const handleError = () => {
-  hasError.value = true;
-  emit('error');
-};
+onMounted(() => {
+  if (attachment.value?.dataUrl) {
+    loadWithRetry(attachment.value.dataUrl);
+  }
+});
 
 const downloadAttachment = async () => {
   const { fileType, dataUrl, extension } = attachment.value;
@@ -40,6 +42,10 @@ const downloadAttachment = async () => {
     isDownloading.value = false;
   }
 };
+
+const handleImageError = () => {
+  hasError.value = true;
+};
 </script>
 
 <template>
@@ -54,14 +60,12 @@ const downloadAttachment = async () => {
         {{ $t('COMPONENTS.MEDIA.IMAGE_UNAVAILABLE') }}
       </p>
     </div>
-    <div v-else class="relative group rounded-lg overflow-hidden">
+    <div v-else-if="isLoaded" class="relative group rounded-lg overflow-hidden">
       <img
         class="skip-context-menu"
         :src="attachment.dataUrl"
         :width="attachment.width"
         :height="attachment.height"
-        @click="onClick"
-        @error="handleError"
       />
       <div
         class="inset-0 p-2 pointer-events-none absolute bg-gradient-to-tl from-n-slate-12/30 dark:from-n-slate-1/50 via-transparent to-transparent hidden group-hover:flex"
@@ -86,7 +90,7 @@ const downloadAttachment = async () => {
     v-model:show="showGallery"
     :attachment="useSnakeCase(attachment)"
     :all-attachments="filteredCurrentChatAttachments"
-    @error="handleError"
+    @error="handleImageError"
     @close="() => (showGallery = false)"
   />
 </template>

app/javascript/dashboard/components-next/message/bubbles/VoiceCall.vue

@@ -1,41 +1,102 @@
 <script setup>
 import { computed } from 'vue';
-import BaseBubble from 'next/message/bubbles/Base.vue';
 import { useMessageContext } from '../provider.js';
-import { useVoiceCallStatus } from 'dashboard/composables/useVoiceCallStatus';
+import { MESSAGE_TYPES, VOICE_CALL_STATUS } from '../constants';
 
-const { contentAttributes } = useMessageContext();
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+import BaseBubble from 'next/message/bubbles/Base.vue';
+
+const LABEL_MAP = {
+  [VOICE_CALL_STATUS.IN_PROGRESS]: 'CONVERSATION.VOICE_CALL.CALL_IN_PROGRESS',
+  [VOICE_CALL_STATUS.COMPLETED]: 'CONVERSATION.VOICE_CALL.CALL_ENDED',
+};
+
+const SUBTEXT_MAP = {
+  [VOICE_CALL_STATUS.RINGING]: 'CONVERSATION.VOICE_CALL.NOT_ANSWERED_YET',
+  [VOICE_CALL_STATUS.COMPLETED]: 'CONVERSATION.VOICE_CALL.CALL_ENDED',
+};
+
+const ICON_MAP = {
+  [VOICE_CALL_STATUS.IN_PROGRESS]: 'i-ph-phone-call',
+  [VOICE_CALL_STATUS.NO_ANSWER]: 'i-ph-phone-x',
+  [VOICE_CALL_STATUS.FAILED]: 'i-ph-phone-x',
+};
+
+const BG_COLOR_MAP = {
+  [VOICE_CALL_STATUS.IN_PROGRESS]: 'bg-n-teal-9',
+  [VOICE_CALL_STATUS.RINGING]: 'bg-n-teal-9 animate-pulse',
+  [VOICE_CALL_STATUS.COMPLETED]: 'bg-n-slate-11',
+  [VOICE_CALL_STATUS.NO_ANSWER]: 'bg-n-ruby-9',
+  [VOICE_CALL_STATUS.FAILED]: 'bg-n-ruby-9',
+};
+
+const { contentAttributes, messageType } = useMessageContext();
 
 const data = computed(() => contentAttributes.value?.data);
+const status = computed(() => data.value?.status?.toString());
 
-const status = computed(() => data.value?.status);
-const direction = computed(() => data.value?.call_direction);
+const isOutbound = computed(() => messageType.value === MESSAGE_TYPES.OUTGOING);
+const isFailed = computed(() =>
+  [VOICE_CALL_STATUS.NO_ANSWER, VOICE_CALL_STATUS.FAILED].includes(status.value)
+);
 
-const { labelKey, subtextKey, bubbleIconBg, bubbleIconName } =
-  useVoiceCallStatus(status, direction);
-
-const containerRingClass = computed(() => {
-  return status.value === 'ringing' ? 'ring-1 ring-emerald-300' : '';
+const labelKey = computed(() => {
+  if (LABEL_MAP[status.value]) return LABEL_MAP[status.value];
+  if (status.value === VOICE_CALL_STATUS.RINGING) {
+    return isOutbound.value
+      ? 'CONVERSATION.VOICE_CALL.OUTGOING_CALL'
+      : 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
+  }
+  return isFailed.value
+    ? 'CONVERSATION.VOICE_CALL.MISSED_CALL'
+    : 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
 });
+
+const subtextKey = computed(() => {
+  if (SUBTEXT_MAP[status.value]) return SUBTEXT_MAP[status.value];
+  if (status.value === VOICE_CALL_STATUS.IN_PROGRESS) {
+    return isOutbound.value
+      ? 'CONVERSATION.VOICE_CALL.THEY_ANSWERED'
+      : 'CONVERSATION.VOICE_CALL.YOU_ANSWERED';
+  }
+  return isFailed.value
+    ? 'CONVERSATION.VOICE_CALL.NO_ANSWER'
+    : 'CONVERSATION.VOICE_CALL.NOT_ANSWERED_YET';
+});
+
+const iconName = computed(() => {
+  if (ICON_MAP[status.value]) return ICON_MAP[status.value];
+  return isOutbound.value ? 'i-ph-phone-outgoing' : 'i-ph-phone-incoming';
+});
+
+const bgColor = computed(() => BG_COLOR_MAP[status.value] || 'bg-n-teal-9');
 </script>
 
 <template>
   <BaseBubble class="p-0 border-none" hide-meta>
-    <div
-      class="flex overflow-hidden flex-col w-full max-w-xs bg-white rounded-lg border border-slate-100 text-slate-900 dark:border-slate-700 dark:bg-slate-800 dark:text-slate-100"
-      :class="containerRingClass"
-    >
+    <div class="flex overflow-hidden flex-col w-full max-w-xs">
       <div class="flex gap-3 items-center p-3 w-full">
         <div
           class="flex justify-center items-center rounded-full size-10 shrink-0"
-          :class="bubbleIconBg"
+          :class="bgColor"
         >
-          <span class="text-xl" :class="bubbleIconName" />
+          <Icon
+            class="size-5"
+            :icon="iconName"
+            :class="{
+              'text-n-slate-1': status === VOICE_CALL_STATUS.COMPLETED,
+              'text-white': status !== VOICE_CALL_STATUS.COMPLETED,
+            }"
+          />
         </div>
 
         <div class="flex overflow-hidden flex-col flex-grow">
-          <span class="text-base font-medium truncate">{{ $t(labelKey) }}</span>
-          <span class="text-xs text-slate-500">{{ $t(subtextKey) }}</span>
+          <span class="text-sm font-medium truncate text-n-slate-12">
+            {{ $t(labelKey) }}
+          </span>
+          <span class="text-xs text-n-slate-11">
+            {{ $t(subtextKey) }}
+          </span>
         </div>
       </div>
     </div>

app/javascript/dashboard/components-next/message/constants.js

@@ -73,3 +73,16 @@ export const MEDIA_TYPES = [
   ATTACHMENT_TYPES.AUDIO,
   ATTACHMENT_TYPES.IG_REEL,
 ];
+
+export const VOICE_CALL_STATUS = {
+  IN_PROGRESS: 'in-progress',
+  RINGING: 'ringing',
+  COMPLETED: 'completed',
+  NO_ANSWER: 'no-answer',
+  FAILED: 'failed',
+};
+
+export const VOICE_CALL_DIRECTION = {
+  INBOUND: 'inbound',
+  OUTBOUND: 'outbound',
+};

app/javascript/dashboard/components-next/pagination/PaginationFooter.vue

@@ -1,6 +1,7 @@
 <script setup>
 import { computed } from 'vue';
 import { useI18n } from 'vue-i18n';
+import { useNumberFormatter } from 'shared/composables/useNumberFormatter';
 
 import Button from 'dashboard/components-next/button/Button.vue';
 
@@ -24,6 +25,7 @@ const props = defineProps({
 });
 const emit = defineEmits(['update:currentPage']);
 const { t } = useI18n();
+const { formatCompactNumber, formatFullNumber } = useNumberFormatter();
 
 const totalPages = computed(() =>
   Math.ceil(props.totalItems / props.itemsPerPage)
@@ -43,21 +45,27 @@ const changePage = newPage => {
 };
 
 const currentPageInformation = computed(() => {
+  const translationKey = props.currentPageInfo || 'PAGINATION_FOOTER.SHOWING';
   return t(
-    props.currentPageInfo ? props.currentPageInfo : 'PAGINATION_FOOTER.SHOWING',
+    translationKey,
     {
-      startItem: startItem.value,
-      endItem: endItem.value,
-      totalItems: props.totalItems,
-    }
+      startItem: formatFullNumber(startItem.value),
+      endItem: formatFullNumber(endItem.value),
+      totalItems: formatCompactNumber(props.totalItems),
+    },
+    Number(props.totalItems)
   );
 });
 
 const pageInfo = computed(() => {
-  return t('PAGINATION_FOOTER.CURRENT_PAGE_INFO', {
-    currentPage: '',
-    totalPages: totalPages.value,
-  });
+  return t(
+    'PAGINATION_FOOTER.CURRENT_PAGE_INFO',
+    {
+      currentPage: '',
+      totalPages: formatCompactNumber(totalPages.value),
+    },
+    Number(totalPages.value)
+  );
 });
 </script>
 
@@ -91,9 +99,11 @@ const pageInfo = computed(() => {
       />
       <div class="inline-flex items-center gap-2 text-sm text-n-slate-11">
         <span class="px-3 tabular-nums py-0.5 bg-n-alpha-black2 rounded-md">
-          {{ currentPage }}
+          {{ formatFullNumber(currentPage) }}
+        </span>
+        <span class="truncate">
+          {{ pageInfo }}
         </span>
-        <span class="truncate">{{ pageInfo }}</span>
       </div>
       <Button
         icon="i-lucide-chevron-right"

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -351,6 +351,23 @@ const menuItems = computed(() => {
         },
       ],
     },
+    {
+      name: 'Companies',
+      label: t('SIDEBAR.COMPANIES'),
+      icon: 'i-lucide-building-2',
+      children: [
+        {
+          name: 'All Companies',
+          label: t('SIDEBAR.ALL_COMPANIES'),
+          to: accountScopedRoute(
+            'companies_dashboard_index',
+            {},
+            { page: 1, search: undefined }
+          ),
+          activeOn: ['companies_dashboard_index'],
+        },
+      ],
+    },
     {
       name: 'Reports',
       label: t('SIDEBAR.REPORTS'),

app/javascript/dashboard/components/ui/Dropdown/DropdownButton.vue

@@ -23,6 +23,7 @@ defineProps({
     slate
     sm
     class="relative"
+    no-animation
     :icon="icon"
     :trailing-icon="trailingIcon"
   >

app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue

@@ -3,7 +3,6 @@ import { computed, ref } from 'vue';
 import { useRouter } from 'vue-router';
 import { useStore, useMapGetter } from 'dashboard/composables/store';
 import { getLastMessage } from 'dashboard/helper/conversationHelper';
-import { useVoiceCallStatus } from 'dashboard/composables/useVoiceCallStatus';
 import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper';
 import Avatar from 'next/avatar/Avatar.vue';
 import MessagePreview from './MessagePreview.vue';
@@ -14,6 +13,7 @@ import CardLabels from './conversationCardComponents/CardLabels.vue';
 import PriorityMark from './PriorityMark.vue';
 import SLACardLabel from './components/SLACardLabel.vue';
 import ContextMenu from 'dashboard/components/ui/ContextMenu.vue';
+import VoiceCallStatus from './VoiceCallStatus.vue';
 
 const props = defineProps({
   activeLabel: { type: String, default: '' },
@@ -83,15 +83,10 @@ const isInboxNameVisible = computed(() => !activeInbox.value);
 
 const lastMessageInChat = computed(() => getLastMessage(props.chat));
 
-const callStatus = computed(
-  () => props.chat.additional_attributes?.call_status
-);
-const callDirection = computed(
-  () => props.chat.additional_attributes?.call_direction
-);
-
-const { labelKey: voiceLabelKey, listIconColor: voiceIconColor } =
-  useVoiceCallStatus(callStatus, callDirection);
+const voiceCallData = computed(() => ({
+  status: props.chat.additional_attributes?.call_status,
+  direction: props.chat.additional_attributes?.call_direction,
+}));
 
 const inboxId = computed(() => props.chat.inbox_id);
 
@@ -317,20 +312,13 @@ const deleteConversation = () => {
       >
         {{ currentContact.name }}
       </h4>
-      <div
-        v-if="callStatus"
+      <VoiceCallStatus
+        v-if="voiceCallData.status"
         key="voice-status-row"
-        class="my-0 mx-2 leading-6 h-6 flex-1 min-w-0 text-sm overflow-hidden text-ellipsis whitespace-nowrap"
-        :class="messagePreviewClass"
-      >
-        <span
-          class="inline-block -mt-0.5 align-middle text-[16px] i-ph-phone-incoming"
-          :class="[voiceIconColor]"
-        />
-        <span class="mx-1">
-          {{ $t(voiceLabelKey) }}
-        </span>
-      </div>
+        :status="voiceCallData.status"
+        :direction="voiceCallData.direction"
+        :message-preview-class="messagePreviewClass"
+      />
       <MessagePreview
         v-else-if="lastMessageInChat"
         key="message-preview"

app/javascript/dashboard/components/widgets/conversation/MessagesView.vue

@@ -258,8 +258,6 @@ export default {
 
   created() {
     emitter.on(BUS_EVENTS.SCROLL_TO_MESSAGE, this.onScrollToMessage);
-    // when a new message comes in, we refetch the label suggestions
-    emitter.on(BUS_EVENTS.FETCH_LABEL_SUGGESTIONS, this.fetchSuggestions);
     // when a message is sent we set the flag to true this hides the label suggestions,
     // until the chat is changed and the flag is reset in the watch for currentChat
     emitter.on(BUS_EVENTS.MESSAGE_SENT, () => {
@@ -291,6 +289,10 @@ export default {
         return;
       }
 
+      // Early exit if conversation already has labels - no need to suggest more
+      const existingLabels = this.currentChat?.labels || [];
+      if (existingLabels.length > 0) return;
+
       // method available in mixin, need to ensure that integrations are present
       await this.fetchIntegrationsIfRequired();
 

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -174,19 +174,31 @@ export default {
       return false;
     },
     showWhatsappTemplates() {
-      return this.isAWhatsAppCloudChannel && !this.isPrivate;
+      // We support templates for API channels if someone updates templates manually via API
+      // That's why we don't explicitly check for channel type here
+      const templates = this.$store.getters['inboxes/getWhatsAppTemplates'](
+        this.inboxId
+      );
+      return !!(templates && templates.length) && !this.isPrivate;
     },
     showContentTemplates() {
       return this.isATwilioWhatsAppChannel && !this.isPrivate;
     },
     isPrivate() {
-      if (this.currentChat.can_reply || this.isAWhatsAppChannel) {
+      if (
+        this.currentChat.can_reply ||
+        this.isAWhatsAppChannel ||
+        this.isAPIInbox
+      ) {
         return this.isOnPrivateNote;
       }
       return true;
     },
     isReplyRestricted() {
-      return !this.currentChat?.can_reply && !this.isAWhatsAppChannel;
+      return (
+        !this.currentChat?.can_reply &&
+        !(this.isAWhatsAppChannel || this.isAPIInbox)
+      );
     },
     inboxId() {
       return this.currentChat.inbox_id;
@@ -442,7 +454,7 @@ export default {
         return;
       }
 
-      if (canReply || this.isAWhatsAppChannel) {
+      if (canReply || this.isAWhatsAppChannel || this.isAPIInbox) {
         this.replyType = REPLY_EDITOR_MODES.REPLY;
       } else {
         this.replyType = REPLY_EDITOR_MODES.NOTE;
@@ -861,7 +873,8 @@ export default {
       this.$store.dispatch('draftMessages/setReplyEditorMode', {
         mode,
       });
-      if (canReply || this.isAWhatsAppChannel) this.replyType = mode;
+      if (canReply || this.isAWhatsAppChannel || this.isAPIInbox)
+        this.replyType = mode;
       if (this.showRichContentEditor) {
         if (this.isRecordingAudio) {
           this.toggleAudioRecorder();

app/javascript/dashboard/components/widgets/conversation/ReplyBoxBanner.vue

@@ -30,7 +30,7 @@ const assignedAgent = computed({
     return currentChat.value?.meta?.assignee;
   },
   set(agent) {
-    const agentId = agent ? agent.id : 0;
+    const agentId = agent ? agent.id : null;
     store.dispatch('setCurrentChatAssignee', agent);
     store.dispatch('assignAgent', {
       conversationId: currentChat.value?.id,

app/javascript/dashboard/components/widgets/conversation/VoiceCallStatus.vue

@@ -0,0 +1,77 @@
+<script setup>
+import { computed } from 'vue';
+import {
+  VOICE_CALL_STATUS,
+  VOICE_CALL_DIRECTION,
+} from 'dashboard/components-next/message/constants';
+import Icon from 'dashboard/components-next/icon/Icon.vue';
+
+const props = defineProps({
+  status: { type: String, default: '' },
+  direction: { type: String, default: '' },
+  messagePreviewClass: { type: [String, Array, Object], default: '' },
+});
+
+const LABEL_KEYS = {
+  [VOICE_CALL_STATUS.IN_PROGRESS]: 'CONVERSATION.VOICE_CALL.CALL_IN_PROGRESS',
+  [VOICE_CALL_STATUS.COMPLETED]: 'CONVERSATION.VOICE_CALL.CALL_ENDED',
+};
+
+const ICON_MAP = {
+  [VOICE_CALL_STATUS.IN_PROGRESS]: 'i-ph-phone-call',
+  [VOICE_CALL_STATUS.NO_ANSWER]: 'i-ph-phone-x',
+  [VOICE_CALL_STATUS.FAILED]: 'i-ph-phone-x',
+};
+
+const COLOR_MAP = {
+  [VOICE_CALL_STATUS.IN_PROGRESS]: 'text-n-teal-9',
+  [VOICE_CALL_STATUS.RINGING]: 'text-n-teal-9',
+  [VOICE_CALL_STATUS.COMPLETED]: 'text-n-slate-11',
+  [VOICE_CALL_STATUS.NO_ANSWER]: 'text-n-ruby-9',
+  [VOICE_CALL_STATUS.FAILED]: 'text-n-ruby-9',
+};
+
+const isOutbound = computed(
+  () => props.direction === VOICE_CALL_DIRECTION.OUTBOUND
+);
+const isFailed = computed(() =>
+  [VOICE_CALL_STATUS.NO_ANSWER, VOICE_CALL_STATUS.FAILED].includes(props.status)
+);
+
+const labelKey = computed(() => {
+  if (LABEL_KEYS[props.status]) return LABEL_KEYS[props.status];
+  if (props.status === VOICE_CALL_STATUS.RINGING) {
+    return isOutbound.value
+      ? 'CONVERSATION.VOICE_CALL.OUTGOING_CALL'
+      : 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
+  }
+  return isFailed.value
+    ? 'CONVERSATION.VOICE_CALL.MISSED_CALL'
+    : 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
+});
+
+const iconName = computed(() => {
+  if (ICON_MAP[props.status]) return ICON_MAP[props.status];
+  return isOutbound.value ? 'i-ph-phone-outgoing' : 'i-ph-phone-incoming';
+});
+
+const statusColor = computed(
+  () => COLOR_MAP[props.status] || 'text-n-slate-11'
+);
+</script>
+
+<template>
+  <div
+    class="my-0 mx-2 leading-6 h-6 flex-1 min-w-0 text-sm overflow-hidden text-ellipsis whitespace-nowrap"
+    :class="messagePreviewClass"
+  >
+    <Icon
+      class="inline-block -mt-0.5 align-middle size-4"
+      :icon="iconName"
+      :class="statusColor"
+    />
+    <span class="mx-1" :class="statusColor">
+      {{ $t(labelKey) }}
+    </span>
+  </div>
+</template>

app/javascript/dashboard/composables/loadWithRetry.js

@@ -0,0 +1,57 @@
+import { ref } from 'vue';
+
+export const useLoadWithRetry = (config = {}) => {
+  const maxRetry = config.max_retry || 3;
+  const backoff = config.backoff || 1000;
+
+  const isLoaded = ref(false);
+  const hasError = ref(false);
+
+  const loadWithRetry = async url => {
+    const attemptLoad = () => {
+      return new Promise((resolve, reject) => {
+        const img = new Image();
+
+        img.onload = () => {
+          isLoaded.value = true;
+          hasError.value = false;
+          resolve();
+        };
+
+        img.onerror = () => {
+          reject(new Error('Failed to load image'));
+        };
+
+        img.src = url;
+      });
+    };
+
+    const sleep = ms => {
+      return new Promise(resolve => {
+        setTimeout(resolve, ms);
+      });
+    };
+
+    const retry = async (attempt = 0) => {
+      try {
+        await attemptLoad();
+      } catch (error) {
+        if (attempt + 1 >= maxRetry) {
+          hasError.value = true;
+          isLoaded.value = false;
+          return;
+        }
+        await sleep(backoff * (attempt + 1));
+        await retry(attempt + 1);
+      }
+    };
+
+    await retry();
+  };
+
+  return {
+    isLoaded,
+    hasError,
+    loadWithRetry,
+  };
+};

app/javascript/dashboard/composables/spec/useFileUpload.spec.js

@@ -12,7 +12,11 @@ vi.mock('dashboard/composables', () => ({
 }));
 vi.mock('vue-i18n');
 vi.mock('activestorage');
-vi.mock('shared/helpers/FileHelper');
+vi.mock('shared/helpers/FileHelper', () => ({
+  checkFileSizeLimit: vi.fn(),
+  resolveMaximumFileUploadSize: vi.fn(value => Number(value) || 40),
+  DEFAULT_MAXIMUM_FILE_UPLOAD_SIZE: 40,
+}));
 vi.mock('@chatwoot/utils');
 
 describe('useFileUpload', () => {
@@ -36,7 +40,9 @@ describe('useFileUpload', () => {
         getCurrentAccountId: { value: '123' },
         getCurrentUser: { value: { access_token: 'test-token' } },
         getSelectedChat: { value: { id: '456' } },
-        'globalConfig/get': { value: { directUploadsEnabled: true } },
+        'globalConfig/get': {
+          value: { directUploadsEnabled: true, maximumFileUploadSize: 40 },
+        },
       };
       return getterMap[getter];
     });
@@ -86,7 +92,9 @@ describe('useFileUpload', () => {
         getCurrentAccountId: { value: '123' },
         getCurrentUser: { value: { access_token: 'test-token' } },
         getSelectedChat: { value: { id: '456' } },
-        'globalConfig/get': { value: { directUploadsEnabled: false } },
+        'globalConfig/get': {
+          value: { directUploadsEnabled: false, maximumFileUploadSize: 40 },
+        },
       };
       return getterMap[getter];
     });

app/javascript/dashboard/composables/useFileUpload.js

@@ -4,7 +4,11 @@ import { useI18n } from 'vue-i18n';
 import { DirectUpload } from 'activestorage';
 import { checkFileSizeLimit } from 'shared/helpers/FileHelper';
 import { getMaxUploadSizeByChannel } from '@chatwoot/utils';
-import { MAXIMUM_FILE_UPLOAD_SIZE } from 'shared/constants/messages';
+import {
+  DEFAULT_MAXIMUM_FILE_UPLOAD_SIZE,
+  resolveMaximumFileUploadSize,
+} from 'shared/helpers/FileHelper';
+import { INBOX_TYPES } from 'dashboard/helper/inbox';
 
 /**
  * Composable for handling file uploads in conversations
@@ -21,18 +25,34 @@ export const useFileUpload = ({ inbox, attachFile, isPrivateNote = false }) => {
   const currentChat = useMapGetter('getSelectedChat');
   const globalConfig = useMapGetter('globalConfig/get');
 
+  const installationLimit = resolveMaximumFileUploadSize(
+    globalConfig.value?.maximumFileUploadSize
+  );
+
   // helper: compute max upload size for a given file's mime
   const maxSizeFor = mime => {
-    // Use default file size limit for private notes
+    // Use default/installation limit for private notes
     if (isPrivateNote) {
-      return MAXIMUM_FILE_UPLOAD_SIZE;
+      return installationLimit;
     }
 
-    return getMaxUploadSizeByChannel({
-      channelType: inbox?.channel_type,
+    const channelType = inbox?.channel_type;
+
+    if (!channelType || channelType === INBOX_TYPES.WEB) {
+      return installationLimit;
+    }
+
+    const channelLimit = getMaxUploadSizeByChannel({
+      channelType,
       medium: inbox?.medium, // e.g. 'sms' | 'whatsapp' | etc.
       mime, // e.g. 'image/png'
     });
+
+    if (channelLimit === DEFAULT_MAXIMUM_FILE_UPLOAD_SIZE) {
+      return installationLimit;
+    }
+
+    return Math.min(channelLimit, installationLimit);
   };
 
   const alertOverLimit = maxSizeMB =>

app/javascript/dashboard/composables/useVoiceCallStatus.js

@@ -1,161 +0,0 @@
-import { computed, unref } from 'vue';
-
-const CALL_STATUSES = {
-  IN_PROGRESS: 'in-progress',
-  RINGING: 'ringing',
-  NO_ANSWER: 'no-answer',
-  BUSY: 'busy',
-  FAILED: 'failed',
-  COMPLETED: 'completed',
-  CANCELED: 'canceled',
-};
-
-const CALL_DIRECTIONS = {
-  INBOUND: 'inbound',
-  OUTBOUND: 'outbound',
-};
-
-/**
- * Composable for handling voice call status display logic
- * @param {Ref|string} statusRef - Call status (ringing, in-progress, etc.)
- * @param {Ref|string} directionRef - Call direction (inbound, outbound)
- * @returns {Object} UI properties for displaying call status
- */
-export function useVoiceCallStatus(statusRef, directionRef) {
-  const status = computed(() => unref(statusRef)?.toString());
-  const direction = computed(() => unref(directionRef)?.toString());
-
-  // Status group helpers
-  const isFailedStatus = computed(() =>
-    [
-      CALL_STATUSES.NO_ANSWER,
-      CALL_STATUSES.BUSY,
-      CALL_STATUSES.FAILED,
-    ].includes(status.value)
-  );
-  const isEndedStatus = computed(() =>
-    [CALL_STATUSES.COMPLETED, CALL_STATUSES.CANCELED].includes(status.value)
-  );
-  const isOutbound = computed(
-    () => direction.value === CALL_DIRECTIONS.OUTBOUND
-  );
-
-  const labelKey = computed(() => {
-    const s = status.value;
-
-    if (s === CALL_STATUSES.IN_PROGRESS) {
-      return isOutbound.value
-        ? 'CONVERSATION.VOICE_CALL.OUTGOING_CALL'
-        : 'CONVERSATION.VOICE_CALL.CALL_IN_PROGRESS';
-    }
-
-    if (s === CALL_STATUSES.RINGING) {
-      return isOutbound.value
-        ? 'CONVERSATION.VOICE_CALL.OUTGOING_CALL'
-        : 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
-    }
-
-    if (s === CALL_STATUSES.NO_ANSWER) {
-      return 'CONVERSATION.VOICE_CALL.MISSED_CALL';
-    }
-
-    if (isFailedStatus.value) {
-      return 'CONVERSATION.VOICE_CALL.NO_ANSWER';
-    }
-
-    if (isEndedStatus.value) {
-      return 'CONVERSATION.VOICE_CALL.CALL_ENDED';
-    }
-
-    return 'CONVERSATION.VOICE_CALL.INCOMING_CALL';
-  });
-
-  const subtextKey = computed(() => {
-    const s = status.value;
-
-    if (s === CALL_STATUSES.RINGING) {
-      return 'CONVERSATION.VOICE_CALL.NOT_ANSWERED_YET';
-    }
-
-    if (s === CALL_STATUSES.IN_PROGRESS) {
-      return isOutbound.value
-        ? 'CONVERSATION.VOICE_CALL.THEY_ANSWERED'
-        : 'CONVERSATION.VOICE_CALL.YOU_ANSWERED';
-    }
-
-    if (isFailedStatus.value) {
-      return 'CONVERSATION.VOICE_CALL.NO_ANSWER';
-    }
-
-    if (isEndedStatus.value) {
-      return 'CONVERSATION.VOICE_CALL.CALL_ENDED';
-    }
-
-    return 'CONVERSATION.VOICE_CALL.NOT_ANSWERED_YET';
-  });
-
-  const bubbleIconName = computed(() => {
-    const s = status.value;
-
-    if (s === CALL_STATUSES.IN_PROGRESS) {
-      return isOutbound.value
-        ? 'i-ph-phone-outgoing-fill'
-        : 'i-ph-phone-incoming-fill';
-    }
-
-    if (isFailedStatus.value) {
-      return 'i-ph-phone-x-fill';
-    }
-
-    // For ringing/completed/canceled show direction when possible
-    return isOutbound.value
-      ? 'i-ph-phone-outgoing-fill'
-      : 'i-ph-phone-incoming-fill';
-  });
-
-  const bubbleIconBg = computed(() => {
-    const s = status.value;
-
-    if (s === CALL_STATUSES.IN_PROGRESS) {
-      return 'bg-n-teal-9';
-    }
-
-    if (isFailedStatus.value) {
-      return 'bg-n-ruby-9';
-    }
-
-    if (isEndedStatus.value) {
-      return 'bg-n-slate-11';
-    }
-
-    // default (e.g., ringing)
-    return 'bg-n-teal-9 animate-pulse';
-  });
-
-  const listIconColor = computed(() => {
-    const s = status.value;
-
-    if (s === CALL_STATUSES.IN_PROGRESS || s === CALL_STATUSES.RINGING) {
-      return 'text-n-teal-9';
-    }
-
-    if (isFailedStatus.value) {
-      return 'text-n-ruby-9';
-    }
-
-    if (isEndedStatus.value) {
-      return 'text-n-slate-11';
-    }
-
-    return 'text-n-teal-9';
-  });
-
-  return {
-    status,
-    labelKey,
-    subtextKey,
-    bubbleIconName,
-    bubbleIconBg,
-    listIconColor,
-  };
-}

app/javascript/dashboard/featureFlags.js

@@ -41,6 +41,7 @@ export const FEATURE_FLAGS = {
   CAPTAIN_V2: 'captain_integration_v2',
   SAML: 'saml',
   QUOTED_EMAIL_REPLY: 'quoted_email_reply',
+  COMPANIES: 'companies',
 };
 
 export const PREMIUM_FEATURES = [

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook URL",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Settings",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/am/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Last 7 days",
       "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
       "LAST_YEAR": "Last year",

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Inboxes",
+    "CAPTAIN_SETTINGS": "Settings",
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "رابط Webhook",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "قائد",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "الإعدادات",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "آخر 7 أيام",
       "LAST_14_DAYS": "آخر 14 يوماً",
       "LAST_30_DAYS": "آخر 30 يوماً",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "آخر 3 أشهر",
       "LAST_6_MONTHS": "آخر 6 أشهر",
       "LAST_YEAR": "العام الماضي",

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "تم تعليق الحساب",
       "MESSAGE": "تم تعليق حسابك. يرجى الاتصال بفريق الدعم للمزيد من المعلومات."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "قنوات التواصل",
+    "CAPTAIN_SETTINGS": "الإعدادات",
     "HOME": "الرئيسية",
     "AGENTS": "وكيل الدعم",
     "AGENT_BOTS": "الروبوتات",

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook URL",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Settings",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/az/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Last 7 days",
       "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
       "LAST_YEAR": "Last year",

app/javascript/dashboard/i18n/locale/az/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Inboxes",
+    "CAPTAIN_SETTINGS": "Settings",
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook URL",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Settings",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Last 7 days",
       "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
       "LAST_YEAR": "Last year",

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Inboxes",
+    "CAPTAIN_SETTINGS": "Settings",
     "HOME": "Home",
     "AGENTS": "Агенти",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/bn/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook URL",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Settings",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/bn/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Last 7 days",
       "LAST_14_DAYS": "Last 14 days",
       "LAST_30_DAYS": "Last 30 days",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Last 3 months",
       "LAST_6_MONTHS": "Last 6 months",
       "LAST_YEAR": "Last year",

app/javascript/dashboard/i18n/locale/bn/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Inboxes",
+    "CAPTAIN_SETTINGS": "Settings",
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "URL del webhook",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Configuracions",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/ca/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Últims 7 dies",
       "LAST_14_DAYS": "Últims 14 dies",
       "LAST_30_DAYS": "Últims 30 dies",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Últims tres mesos",
       "LAST_6_MONTHS": "Últims sis mesos",
       "LAST_YEAR": "Darrer any",

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Compte suspès",
       "MESSAGE": "El teu compte està suspès. Posa't en contacte amb l'equip d'assistència per obtenir més informació."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Safates d'entrada",
+    "CAPTAIN_SETTINGS": "Configuracions",
     "HOME": "Inici",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "URL webového háčku",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Nastavení",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Posledních 7 dní",
       "LAST_14_DAYS": "Posledních 14 dní",
       "LAST_30_DAYS": "Posledních 30 dní",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Poslední 3 měsíce",
       "LAST_6_MONTHS": "Posledních 6 měsíců",
       "LAST_YEAR": "Poslední rok",

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Schránky",
+    "CAPTAIN_SETTINGS": "Nastavení",
     "HOME": "Domů",
     "AGENTS": "Agenti",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook URL",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Indstillinger",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/da/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Seneste 7 dage",
       "LAST_14_DAYS": "Seneste 14 dage",
       "LAST_30_DAYS": "Seneste 30 dage",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Seneste 3 måneder",
       "LAST_6_MONTHS": "Seneste 6 måneder",
       "LAST_YEAR": "Sidste år",

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Konto Suspenderet",
       "MESSAGE": "Din konto er suspenderet. Gå ud til supportteamet for mere information."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Indbakker",
+    "CAPTAIN_SETTINGS": "Indstillinger",
     "HOME": "Hjem",
     "AGENTS": "Agenter",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -18,9 +18,9 @@
     "CREATED_AT_LABEL": "Erstellt",
     "NEW_MESSAGE": "Neue Nachricht",
     "CALL": "Anruf",
-    "CALL_UNDER_DEVELOPMENT": "Calling is under development",
+    "CALL_UNDER_DEVELOPMENT": "Anrufe sind in der Entwicklung",
     "VOICE_INBOX_PICKER": {
-      "TITLE": "Choose a voice inbox"
+      "TITLE": "Spracheingang wählen"
     },
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "Es sind keine vorherigen Gespräche mit diesem Kontakt verbunden.",
@@ -554,12 +554,12 @@
         "WROTE": "schrieb",
         "YOU": "Sie",
         "SAVE": "Notiz speichern",
-        "ADD_NOTE": "Add contact note",
+        "ADD_NOTE": "Füge eine Kontakt-Notiz hinzu",
         "EXPAND": "Erweitern",
         "COLLAPSE": "Einklappen",
         "NO_NOTES": "Keine Notizen, Sie können Notizen auf der Kontakt-Detailseite hinzufügen.",
         "EMPTY_STATE": "Es gibt keine Notizen zu diesem Kontakt. Sie können eine Notiz hinzufügen, indem Sie diese in das obige Feld eingeben.",
-        "CONVERSATION_EMPTY_STATE": "There are no notes yet. Use the Add note button to create one."
+        "CONVERSATION_EMPTY_STATE": "Es sind noch keine Notizen vorhanden. Benutzen Sie die Schaltfläche \"Notiz hinzufügen\" um eine zu erstellen."
       }
     },
     "EMPTY_STATE": {
@@ -574,21 +574,21 @@
   "CONTACTS_BULK_ACTIONS": {
     "ASSIGN_LABELS": "Labels zuweisen",
     "ASSIGN_LABELS_SUCCESS": "Labels erfolgreich zugewiesen.",
-    "ASSIGN_LABELS_FAILED": "Failed to assign labels",
-    "DESCRIPTION": "Select the labels you want to add to the selected contacts.",
-    "NO_LABELS_FOUND": "No labels available yet.",
+    "ASSIGN_LABELS_FAILED": "Fehler beim Zuweisen der Labels",
+    "DESCRIPTION": "Wählen Sie die Labels aus, die zu den ausgewählten Kontakten hinzugefügt werden sollen.",
+    "NO_LABELS_FOUND": "Noch keine Labels vorhanden.",
     "SELECTED_COUNT": "{count} selected",
-    "CLEAR_SELECTION": "Clear selection",
-    "SELECT_ALL": "Select all ({count})",
+    "CLEAR_SELECTION": "Auswahl löschen",
+    "SELECT_ALL": "Alle auswählen ({count})",
     "DELETE_CONTACTS": "Löschen",
-    "DELETE_SUCCESS": "Contacts deleted successfully.",
-    "DELETE_FAILED": "Failed to delete contacts.",
+    "DELETE_SUCCESS": "Kontakte erfolgreich gelöscht.",
+    "DELETE_FAILED": "Kontakte konnten nicht gelöscht werden.",
     "DELETE_DIALOG": {
-      "TITLE": "Delete selected contacts",
-      "SINGULAR_TITLE": "Delete selected contact",
-      "DESCRIPTION": "This will permanently delete {count} selected contacts. This action cannot be undone.",
-      "SINGULAR_DESCRIPTION": "This will permanently delete the selected contact. This action cannot be undone.",
-      "CONFIRM_MULTIPLE": "Delete contacts",
+      "TITLE": "Ausgewählte Kontakte löschen",
+      "SINGULAR_TITLE": "Ausgewählten Kontakt löschen",
+      "DESCRIPTION": "Dies wird {count} ausgewählte Kontakte dauerhaft löschen. Diese Aktion kann nicht rückgängig gemacht werden.",
+      "SINGULAR_DESCRIPTION": "Der ausgewählte Kontakt wird dauerhaft gelöscht. Diese Aktion kann nicht rückgängig gemacht werden.",
+      "CONFIRM_MULTIPLE": "Kontakte löschen",
       "CONFIRM_SINGLE": "Kontakt löschen"
     }
   },

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -36,10 +36,10 @@
     "NOT_ASSIGNED_TO_YOU": "Diese Konversation ist Ihnen nicht zugeordnet. Möchten Sie dieses Gespräch sich selbst zuordnen?",
     "ASSIGN_TO_ME": "Mir zuweisen",
     "BOT_HANDOFF_MESSAGE": "Sie antworten auf eine Unterhaltung, die derzeit von einem Assistenten oder einem Bot bearbeitet wird.",
-    "BOT_HANDOFF_ACTION": "Mark open and assign to you",
-    "BOT_HANDOFF_REOPEN_ACTION": "Mark conversation open",
-    "BOT_HANDOFF_SUCCESS": "Conversation has been handed over to you",
-    "BOT_HANDOFF_ERROR": "Failed to take over the conversation. Please try again.",
+    "BOT_HANDOFF_ACTION": "Als geöffnet markieren und Ihnen zuweisen",
+    "BOT_HANDOFF_REOPEN_ACTION": "Gespräch als geöffnet markieren",
+    "BOT_HANDOFF_SUCCESS": "Die Unterhaltung wurde dir übergeben",
+    "BOT_HANDOFF_ERROR": "Die Unterhaltung konnte nicht übernommen werden. Bitte versuche es erneut.",
     "TWILIO_WHATSAPP_CAN_REPLY": "Sie können auf diese Konversation nur mit einer Nachrichtenvorlage antworten wegen",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
     "OLD_INSTAGRAM_INBOX_REPLY_BANNER": "Dieser Instagram-Account wurde in den neuen Instagram-Kanal übertragen. Alle neuen Nachrichten werden dort erscheinen. Sie werden keine Nachrichten mehr von dieser Unterhaltung senden können.",
@@ -72,15 +72,15 @@
       "HIDE_LABELS": "Labels ausblenden"
     },
     "VOICE_CALL": {
-      "INCOMING_CALL": "Incoming call",
-      "OUTGOING_CALL": "Outgoing call",
-      "CALL_IN_PROGRESS": "Call in progress",
-      "NO_ANSWER": "No answer",
-      "MISSED_CALL": "Missed call",
-      "CALL_ENDED": "Call ended",
-      "NOT_ANSWERED_YET": "Not answered yet",
-      "THEY_ANSWERED": "They answered",
-      "YOU_ANSWERED": "You answered"
+      "INCOMING_CALL": "Eingehender Anruf",
+      "OUTGOING_CALL": "Ausgehender Anruf",
+      "CALL_IN_PROGRESS": "Anruf läuft",
+      "NO_ANSWER": "Keine Antwort",
+      "MISSED_CALL": "Entgangener Anruf",
+      "CALL_ENDED": "Anruf beendet",
+      "NOT_ANSWERED_YET": "Noch nicht beantwortet",
+      "THEY_ANSWERED": "Sie antworteten",
+      "YOU_ANSWERED": "Sie haben beantwortet"
     },
     "HEADER": {
       "RESOLVE_ACTION": "Fall schließen",
@@ -160,9 +160,9 @@
       "AGENTS_LOADING": "Agenten werden geladen...",
       "ASSIGN_TEAM": "Team zuweisen",
       "DELETE": "Unterhaltung löschen",
-      "OPEN_IN_NEW_TAB": "Open in new tab",
-      "COPY_LINK": "Copy conversation link",
-      "COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
+      "OPEN_IN_NEW_TAB": "In neuem Tab öffnen",
+      "COPY_LINK": "Konversationslink kopieren",
+      "COPY_LINK_SUCCESS": "Konversationslink in Zwischenablage kopiert",
       "API": {
         "AGENT_ASSIGNMENT": {
           "SUCCESFUL": "Konversations-ID {conversationId} zugewiesen zu \"{agentName}\"",
@@ -229,11 +229,11 @@
         }
       },
       "QUOTED_REPLY": {
-        "ENABLE_TOOLTIP": "Include quoted email thread",
-        "DISABLE_TOOLTIP": "Don't include quoted email thread",
-        "REMOVE_PREVIEW": "Remove quoted email thread",
-        "COLLAPSE": "Collapse preview",
-        "EXPAND": "Expand preview"
+        "ENABLE_TOOLTIP": "Zitierten E-Mail-Thread einbeziehen",
+        "DISABLE_TOOLTIP": "Zitierten E-Mail-Thread nicht einbeziehen",
+        "REMOVE_PREVIEW": "Zitierte E-Mail-Themen entfernen",
+        "COLLAPSE": "Vorschau ausblenden",
+        "EXPAND": "Vorschau erweitern"
       }
     },
     "VISIBLE_TO_AGENTS": "Privater Hinweis: Nur für Sie und Ihr Team sichtbar",
@@ -338,7 +338,7 @@
       "CONTACT_ATTRIBUTES": "Kontakt-Attribute",
       "PREVIOUS_CONVERSATION": "Vorherige Konversationen",
       "MACROS": "Makros",
-      "LINEAR_ISSUES": "Linked Linear Issues",
+      "LINEAR_ISSUES": "Verknüpfte lineare Probleme",
       "SHOPIFY_ORDERS": "Shopify Orders"
     },
     "SHOPIFY": {

app/javascript/dashboard/i18n/locale/de/generalSettings.json

@@ -3,7 +3,7 @@
     "LIMIT_MESSAGES": {
       "CONVERSATION": "Sie haben das Konversationslimit überschritten. Der Hacker Plan erlaubt nur 500 Unterhaltungen.",
       "INBOXES": "Sie haben das Posteingang-Limit überschritten. Der Hacker-Plan unterstützt nur Live-Chat der Webseite. Zusätzliche Posteingänge wie E-Mail, WhatsApp usw. erfordern einen kostenpflichtigen Tarif.",
-      "AGENTS": "You have exceeded the agent limit. Your plan only allows {allowedAgents} agents.",
+      "AGENTS": "Sie haben das Agenten-Limit überschritten. Ihr Plan erlaubt nur {allowedAgents} Agenten.",
       "NON_ADMIN": "Bitte kontaktieren Sie Ihren Administrator, um den Plan zu upgraden und alle Funktionen weiterzunutzen."
     },
     "TITLE": "Kontoeinstellungen",
@@ -25,13 +25,13 @@
         "DISMISS": "Stornieren",
         "PLACE_HOLDER": "Bitte {accountName} zur Bestätigung eingeben"
       },
-      "SUCCESS": "Account marked for deletion",
-      "FAILURE": "Could not delete account, try again!",
+      "SUCCESS": "Konto zur Löschung markiert",
+      "FAILURE": "Konto konnte nicht gelöscht werden, versuche es erneut!",
       "SCHEDULED_DELETION": {
-        "TITLE": "Account Scheduled for Deletion",
-        "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.",
-        "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.",
-        "CLEAR_BUTTON": "Cancel Scheduled Deletion"
+        "TITLE": "Konto für Löschung geplant",
+        "MESSAGE_MANUAL": "Dieses Konto ist für das Löschen auf {deletionDate} geplant. Dies wurde von einem Administrator angefordert. Sie können das Löschen vor diesem Datum abbrechen.",
+        "MESSAGE_INACTIVITY": "Dieses Konto ist für die Löschung auf {deletionDate} aufgrund von Kontoinaktivität vorgesehen. Sie können die Löschung vor diesem Datum abbrechen.",
+        "CLEAR_BUTTON": "Geplante Löschung abbrechen"
       }
     },
     "FORM": {
@@ -45,13 +45,13 @@
         "NOTE": "Diese ID ist erforderlich, wenn Sie eine API-basierte Integration erstellen"
       },
       "AUTO_RESOLVE": {
-        "TITLE": "Auto-resolve conversations",
-        "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.",
+        "TITLE": "Unterhaltungen automatisch auflösen",
+        "NOTE": "Diese Konfiguration würde es Ihnen ermöglichen, die Unterhaltung nach einer gewissen Zeit der Inaktivität automatisch zu beenden.",
         "DURATION": {
-          "LABEL": "Inactivity duration",
-          "HELP": "Time period of inactivity after which conversation is auto-resolved",
+          "LABEL": "Dauer der Inaktivität",
+          "HELP": "Zeit der Inaktivität, nach der die Unterhaltung automatisch gelöst wird",
           "PLACEHOLDER": "30",
-          "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+          "ERROR": "Automatische Auflösungsdauer sollte zwischen 10 Minuten und 999 Tagen liegen",
           "API": {
             "SUCCESS": "Auto resolve settings updated successfully",
             "ERROR": "Failed to update auto resolve settings"
@@ -108,7 +108,7 @@
         "LABEL": "Inactivity duration for resolution",
         "HELP": "Duration after a conversation should auto resolve if there is no activity",
         "PLACEHOLDER": "30",
-        "ERROR": "Auto resolve duration should be between 10 minutes and 999 days",
+        "ERROR": "Automatische Auflösungsdauer sollte zwischen 10 Minuten und 999 Tagen liegen",
         "API": {
           "SUCCESS": "Auto resolve settings updated successfully",
           "ERROR": "Failed to update auto resolve settings"

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -296,17 +296,17 @@
           "WAITING_FOR_AUTH": "Waiting for authentication...",
           "INVALID_BUSINESS_DATA": "Invalid business data received from Facebook. Please try again.",
           "SIGNUP_ERROR": "Signup error occurred",
-          "AUTH_NOT_COMPLETED": "Authentication not completed. Please restart the process.",
-          "SUCCESS_FALLBACK": "WhatsApp Business Account has been successfully configured",
-          "MANUAL_FALLBACK": "If your number is already connected to the WhatsApp Business Platform (API), or if you’re a tech provider onboarding your own number, please use the {link} flow",
-          "MANUAL_LINK_TEXT": "manual setup flow"
+          "AUTH_NOT_COMPLETED": "Authentifizierung nicht abgeschlossen. Bitte starte den Prozess neu.",
+          "SUCCESS_FALLBACK": "WhatsApp Business Account wurde erfolgreich konfiguriert",
+          "MANUAL_FALLBACK": "Wenn Ihre Nummer bereits mit der WhatsApp Business Plattform (API) verbunden ist, oder wenn Sie als Technologieanbieter Ihre eigene Nummer an Bord haben, verwenden Sie bitte den {link} Flow",
+          "MANUAL_LINK_TEXT": "Manueller Einrichtungsablauf"
         },
         "API": {
           "ERROR_MESSAGE": "Wir konnten den WhatsApp-Kanal nicht speichern"
         }
       },
       "VOICE": {
-        "TITLE": "Voice Channel",
+        "TITLE": "Sprachkanal",
         "DESC": "Integrate Twilio Voice and start supporting your customers via phone calls.",
         "PHONE_NUMBER": {
           "LABEL": "Telefonnummer",

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Webhook-URL",
           "PLACEHOLDER": "Beispiel: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Kapitän",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Probiere diese Prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Einstellungen",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/de/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Letzten 7 Tage",
       "LAST_14_DAYS": "Letzten 14 Tage",
       "LAST_30_DAYS": "Letzte 30 Tage",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Die letzten 3 Monate",
       "LAST_6_MONTHS": "Die letzten 6 Monate",
       "LAST_YEAR": "Letztes Jahr",

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Konto gesperrt",
       "MESSAGE": "Ihr Account wurde gesperrt. Wenden Sie sich für weitere Informationen bitte an das Support-Team."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Posteingänge",
+    "CAPTAIN_SETTINGS": "Einstellungen",
     "HOME": "Hauptseite",
     "AGENTS": "Agenten",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -46,6 +46,10 @@
             "CONVERSATION_TYPING_OFF": "Conversation Typing Off"
           }
         },
+        "NAME": {
+          "LABEL": "Webhook Name",
+          "PLACEHOLDER": "Enter the name of the webhook"
+        },
         "END_POINT": {
           "LABEL": "Σύνδεσμος Webhook",
           "PLACEHOLDER": "Example: {webhookExampleURL}",
@@ -344,6 +348,12 @@
   "CAPTAIN": {
     "NAME": "Captain",
     "HEADER_KNOW_MORE": "Know more",
+    "ASSISTANT_SWITCHER": {
+      "ASSISTANTS": "Assistants",
+      "SWITCH_ASSISTANT": "Switch between assistants",
+      "NEW_ASSISTANT": "Create Assistant",
+      "EMPTY_LIST": "No assistants found, please create one to get started"
+    },
     "COPILOT": {
       "TITLE": "Copilot",
       "TRY_THESE_PROMPTS": "Try these prompts",
@@ -483,9 +493,7 @@
         "NOT_FOUND": "Could not find the assistant. Please try again."
       },
       "SETTINGS": {
-        "BREADCRUMB": {
-          "ASSISTANT": "Assistant"
-        },
+        "HEADER": "Ρυθμίσεις",
         "BASIC_SETTINGS": {
           "TITLE": "Basic settings",
           "DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
@@ -502,15 +510,16 @@
               "TITLE": "Guardrails",
               "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
             },
-            "SCENARIOS": {
-              "TITLE": "Scenarios",
-              "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
-            },
             "RESPONSE_GUIDELINES": {
               "TITLE": "Response guidelines",
               "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
             }
           }
+        },
+        "DELETE": {
+          "TITLE": "Delete Assistant",
+          "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+          "BUTTON_TEXT": "Delete {assistantName}"
         }
       },
       "OPTIONS": {
@@ -529,9 +538,6 @@
       "GUARDRAILS": {
         "TITLE": "Guardrails",
         "DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
-        "BREADCRUMB": {
-          "TITLE": "Guardrails"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -577,9 +583,6 @@
       "RESPONSE_GUIDELINES": {
         "TITLE": "Response Guidelines",
         "DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
-        "BREADCRUMB": {
-          "TITLE": "Response Guidelines"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -625,9 +628,6 @@
       "SCENARIOS": {
         "TITLE": "Scenarios",
         "DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
-        "BREADCRUMB": {
-          "TITLE": "Scenarios"
-        },
         "BULK_ACTION": {
           "SELECTED": "{count} item selected | {count} items selected",
           "SELECT_ALL": "Select all ({count})",
@@ -725,11 +725,6 @@
         "NAME": {
           "LABEL": "Document Name (Optional)",
           "PLACEHOLDER": "Enter a name for the document"
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select the assistant",
-          "ERROR": "The assistant field is required"
         }
       },
       "DELETE": {
@@ -923,11 +918,6 @@
           "LABEL": "Answer",
           "PLACEHOLDER": "Enter the answer here",
           "ERROR": "Please provide a valid answer."
-        },
-        "ASSISTANT": {
-          "LABEL": "Assistant",
-          "PLACEHOLDER": "Select an assistant",
-          "ERROR": "Please select an assistant."
         }
       },
       "EDIT": {

app/javascript/dashboard/i18n/locale/el/report.json

@@ -53,6 +53,8 @@
       "LAST_7_DAYS": "Τελευταίες 7 ημέρες",
       "LAST_14_DAYS": "Τελευταίες 14 ημέρες",
       "LAST_30_DAYS": "Τελευταίες 30 ημέρες",
+      "THIS_MONTH": "This month",
+      "LAST_MONTH": "Last month",
       "LAST_3_MONTHS": "Τελευταίοι 3 μήνες",
       "LAST_6_MONTHS": "Τελευταίοι 6 μήνες",
       "LAST_YEAR": "Τελευταίο έτος",

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -251,6 +251,12 @@
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Αναστολή Λογαριασμού",
       "MESSAGE": "Ο λογαριασμός σας έχει ανασταλεί. Επικοινωνήστε με την ομάδα υποστήριξης για περισσότερες πληροφορίες."
+    },
+    "NO_ACCOUNTS": {
+      "TITLE": "No account found",
+      "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
+      "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
+      "LOGOUT": "Log out"
     }
   },
   "COMPONENTS": {
@@ -305,6 +311,10 @@
     "CAPTAIN_DOCUMENTS": "Documents",
     "CAPTAIN_RESPONSES": "FAQs",
     "CAPTAIN_TOOLS": "Tools",
+    "CAPTAIN_SCENARIOS": "Scenarios",
+    "CAPTAIN_PLAYGROUND": "Playground",
+    "CAPTAIN_INBOXES": "Κιβώτια Εισερχομένων",
+    "CAPTAIN_SETTINGS": "Ρυθμίσεις",
     "HOME": "Αρχική",
     "AGENTS": "Πράκτορες",
     "AGENT_BOTS": "Bots",

app/javascript/dashboard/i18n/locale/en/companies.json

@@ -0,0 +1,32 @@
+{
+  "COMPANIES": {
+    "HEADER": "Companies",
+    "SORT_BY": {
+      "LABEL": "Sort by",
+      "OPTIONS": {
+        "NAME": "Name",
+        "DOMAIN": "Domain",
+        "CREATED_AT": "Created at"
+      }
+    },
+    "ORDER": {
+      "LABEL": "Order",
+      "OPTIONS": {
+        "ASCENDING": "Ascending",
+        "DESCENDING": "Descending"
+      }
+    },
+    "SEARCH_PLACEHOLDER": "Search companies...",
+    "LOADING": "Loading companies...",
+    "UNNAMED": "Unnamed Company",
+    "CONTACTS_COUNT": "{n} contact | {n} contacts",
+    "EMPTY_STATE": {
+      "TITLE": "No companies found"
+    }
+  },
+  "COMPANIES_LAYOUT": {
+    "PAGINATION_FOOTER": {
+      "SHOWING": "Showing {startItem} – {endItem} of {totalItems} company | Showing {startItem} – {endItem} of {totalItems} companies"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/en/components.json

@@ -1,7 +1,7 @@
 {
   "PAGINATION_FOOTER": {
-    "SHOWING": "Showing {startItem} - {endItem} of {totalItems} items",
-    "CURRENT_PAGE_INFO": "{currentPage} of {totalPages} pages"
+    "SHOWING": "Showing {startItem} - {endItem} of {totalItems} item | Showing {startItem} - {endItem} of {totalItems} items",
+    "CURRENT_PAGE_INFO": "{currentPage} of {totalPages} page | {currentPage} of {totalPages} pages"
   },
   "COMBOBOX": {
     "PLACEHOLDER": "Select an option...",

app/javascript/dashboard/i18n/locale/en/contact.json

@@ -18,7 +18,8 @@
     "CREATED_AT_LABEL": "Created",
     "NEW_MESSAGE": "New message",
     "CALL": "Call",
-    "CALL_UNDER_DEVELOPMENT": "Calling is under development",
+    "CALL_INITIATED": "Calling the contact…",
+    "CALL_FAILED": "Unable to start the call. Please try again.",
     "VOICE_INBOX_PICKER": {
       "TITLE": "Choose a voice inbox"
     },
@@ -376,7 +377,7 @@
       }
     },
     "PAGINATION_FOOTER": {
-      "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
+      "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contact | Showing {startItem} - {endItem} of {totalItems} contacts"
     },
     "FILTER": {
       "NAME": "Name",

app/javascript/dashboard/i18n/locale/en/inboxMgmt.json

@@ -381,7 +381,11 @@
         "API": {
           "ERROR_MESSAGE": "We were not able to save the email channel"
         },
-        "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
+        "FINISH_MESSAGE": "Your email inbox has been created successfully! You can start forwarding your emails to the address below, or configure SMTP and IMAP credentials to send and receive emails directly.",
+        "FINISH_MESSAGE_NO_FORWARDING": "Your email inbox has been created successfully! You need to configure SMTP and IMAP credentials to send and receive emails. Without these settings, no emails will be processed.",
+        "FORWARDING_ADDRESS_LABEL": "Forward emails to this address:",
+        "CONFIGURE_SMTP_IMAP_LINK": "Click here",
+        "CONFIGURE_SMTP_IMAP_TEXT": " to configure IMAP and SMTP settings"
       },
       "LINE_CHANNEL": {
         "TITLE": "LINE Channel",
@@ -707,6 +711,7 @@
       "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
       "FORWARD_EMAIL_TITLE": "Forward to Email",
       "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address.",
+      "FORWARD_EMAIL_NOT_CONFIGURED": "Forwarding emails to your inbox is currently disabled on this installation. To use this feature, it must be enabled by your administrator. Please get in touch with them to proceed.",
       "ALLOW_MESSAGES_AFTER_RESOLVED": "Allow messages after conversation resolved",
       "ALLOW_MESSAGES_AFTER_RESOLVED_SUB_TEXT": "Allow the end-users to send messages even after the conversation is resolved.",
       "WHATSAPP_SECTION_SUBHEADER": "This API Key is used for the integration with the WhatsApp APIs.",

app/javascript/dashboard/i18n/locale/en/index.js

@@ -8,6 +8,7 @@ import bulkActions from './bulkActions.json';
 import campaign from './campaign.json';
 import cannedMgmt from './cannedMgmt.json';
 import chatlist from './chatlist.json';
+import companies from './companies.json';
 import components from './components.json';
 import contact from './contact.json';
 import contactFilters from './contactFilters.json';
@@ -49,6 +50,7 @@ export default {
   ...campaign,
   ...cannedMgmt,
   ...chatlist,
+  ...companies,
   ...components,
   ...contact,
   ...contactFilters,