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refactor: clarify bot takeover assignment callback

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This commit is contained in:
Sojan Jose
2026-07-02 22:18:23 -07:00
parent 7ec4468af2
commit 0848c40c0f
1 changed files with 4 additions and 4 deletions
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app/models/conversation.rb
+4 -4
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@@ -66,7 +66,7 @@ class Conversation < ApplicationRecord
validates :inbox_id, presence: true
validates :contact_id, presence: true
before_validation :validate_additional_attributes
before_validation :reset_agent_bot_when_assignee_present
before_validation :handle_agent_bot_takeover_by_assignee
validates :additional_attributes, jsonb_attributes_length: true
validates :custom_attributes, jsonb_attributes_length: true
validates :uuid, uniqueness: true
@@ -271,10 +271,10 @@ class Conversation < ApplicationRecord
self.additional_attributes = {} unless additional_attributes.is_a?(Hash)
end
def reset_agent_bot_when_assignee_present
return if assignee_id.blank?
def handle_agent_bot_takeover_by_assignee
return if assignee_id.blank? || assignee_agent_bot_id.blank?
self.status = :open if assignee_agent_bot_id.present? && pending?
self.status = :open if pending?
self.assignee_agent_bot_id = nil
end