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chore: update improve prompt

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Shivam Mishra
2025-12-16 15:45:37 +05:30
parent 56ab3fc6b8
commit 04831aec00
1 changed files with 3 additions and 9 deletions
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lib/integrations/openai/openai_prompts/improve.liquid
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@@ -10,16 +10,10 @@ YOUR TASK:
Improve this draft message by:
1. **Clarity & Structure**: Reorganize for logical flow. Start with acknowledgment, then explanation, then action/resolution, then next steps if needed.
2. **Tone & Empathy**: Ensure the message is warm, professional, and acknowledges the customer's situation. Avoid robotic or overly formal language.
3. **Completeness**: Make sure all points from the draft are addressed, but also check if anything important is missing based on the conversation context.
4. **Conciseness**: Remove redundancy and filler words while keeping necessary detail. Respect the customer's time.
5. **Action-Oriented**: Make next steps crystal clear. Use specific language ("Click the blue 'Reset Password' button" vs "reset your password").
6. **Personalization**: Use the contact's name naturally and reference specific details from their situation when appropriate.
3. **Conciseness**: Remove redundancy and filler words while keeping necessary detail. Respect the customer's time.
4. **Action-Oriented**: Make next steps crystal clear. Use specific language ("Click the blue 'Reset Password' button" vs "reset your password").
5. **Personalization**: Use the contact's name naturally and reference specific details from their situation when appropriate.
GUIDELINES:
- Maintain the core intent and information from the draft