PranavandGitHub c52282307a feat(v4): Update team, agent summary builder to include resolution metrics (#10607) ...

Following https://github.com/chatwoot/chatwoot/pull/10604, this PR
introduces similar reporting features for Agents and Teams.

Updates in this PR:
- Added additional methods to the base class to avoid repetition.
- Improve reporting for Teams and Agents to include resolution count.

2024-12-20 19:16:56 +05:30

..

conversations

feat: Improve Report API performance (#9476)

2024-05-22 17:34:24 -07:00

timeseries

feat: Improve Report API performance (#9476)

2024-05-22 17:34:24 -07:00

agent_summary_builder.rb

feat(v4): Update team, agent summary builder to include resolution metrics (#10607)

2024-12-20 19:16:56 +05:30

base_summary_builder.rb

feat(v4): Update team, agent summary builder to include resolution metrics (#10607)

2024-12-20 19:16:56 +05:30

bot_metrics_builder.rb

feat: Add backend APIs for the bot metrics (#9031)

2024-03-01 08:20:20 -08:00

inbox_summary_builder.rb

feat(v4): Update team, agent summary builder to include resolution metrics (#10607)

2024-12-20 19:16:56 +05:30

team_summary_builder.rb

feat(v4): Update team, agent summary builder to include resolution metrics (#10607)

2024-12-20 19:16:56 +05:30