Files
chatwoot/app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue
T
1124c1b4c2 feat(voice): Wire Twilio voice flow through unified call model (#14091)
Twilio voice now uses first-class `Call` records as the source of truth
for call state, instead of storing it on
`conversation.additional_attributes` and `conversation.identifier`. Each
call gets its own record, its own `voice_call` bubble matched by
`call_sid`, and its own conference name keyed off `Call.id`. Multiple
calls on the same conversation (for `lock_to_single_conversation`
inboxes) now work correctly, and the conversation card stays in sync
with the real latest message.
Fixes https://linear.app/chatwoot/issue/PLA-121/lock-to-single-thread

---------

Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
2026-04-30 11:25:39 +04:00

235 lines
7.5 KiB
Vue

<script setup>
import { computed, ref, watch } from 'vue';
import { getLastMessage } from 'dashboard/helper/conversationHelper';
import Avatar from 'next/avatar/Avatar.vue';
import MessagePreview from './MessagePreview.vue';
import InboxName from '../InboxName.vue';
import TimeAgo from 'dashboard/components/ui/TimeAgo.vue';
import CardLabels from './conversationCardComponents/CardLabels.vue';
import CardPriorityIcon from 'dashboard/components-next/Conversation/ConversationCard/CardPriorityIcon.vue';
import UnreadBadge from 'dashboard/components-next/Conversation/ConversationCard/UnreadBadge.vue';
import SLACardLabel from './components/SLACardLabel.vue';
import VoiceCallStatus from './VoiceCallStatus.vue';
import Checkbox from 'dashboard/components-next/checkbox/Checkbox.vue';
const props = defineProps({
chat: { type: Object, required: true },
currentContact: { type: Object, required: true },
assignee: { type: Object, default: () => ({}) },
inbox: { type: Object, default: () => ({}) },
selected: { type: Boolean, default: false },
isActiveChat: { type: Boolean, default: false },
showAssignee: { type: Boolean, default: false },
showInboxName: { type: Boolean, default: false },
hideThumbnail: { type: Boolean, default: false },
compact: { type: Boolean, default: false },
});
const emit = defineEmits([
'click',
'contextmenu',
'selectConversation',
'deSelectConversation',
]);
const hovered = ref(false);
const unreadCount = computed(() => props.chat.unread_count);
const hasUnread = computed(() => unreadCount.value > 0);
const lastMessageInChat = computed(() => getLastMessage(props.chat));
const voiceCallData = computed(() => {
const last = lastMessageInChat.value;
if (last?.content_type !== 'voice_call' || !last.call) {
return { status: null, direction: null };
}
return {
status: last.call.status,
direction: last.call.direction === 'outgoing' ? 'outbound' : 'inbound',
};
});
const showMetaSection = computed(() => {
return (
props.showInboxName ||
(props.showAssignee && props.assignee.name) ||
props.chat.priority
);
});
const hasSlaPolicyId = computed(() => props.chat?.sla_policy_id);
const showLabelsSection = computed(() => {
return props.chat.labels?.length > 0 || hasSlaPolicyId.value;
});
const messagePreviewClass = computed(() => {
return [
hasUnread.value ? 'font-medium text-n-slate-12' : 'text-n-slate-11',
!props.compact && hasUnread.value ? 'ltr:pr-4 rtl:pl-4' : '',
props.compact && hasUnread.value ? 'ltr:pr-6 rtl:pl-6' : '',
];
});
const onThumbnailHover = () => {
hovered.value = !props.hideThumbnail;
};
const onThumbnailLeave = () => {
hovered.value = false;
};
const onSelectConversation = checked => {
if (checked) {
emit('selectConversation', props.chat.id, props.inbox.id);
} else {
emit('deSelectConversation', props.chat.id, props.inbox.id);
}
};
const selectedModel = computed({
get: () => props.selected,
set: value => onSelectConversation(value),
});
watch(
() => props.chat.id,
() => {
hovered.value = false;
}
);
</script>
<template>
<div
class="relative flex items-start flex-grow-0 flex-shrink-0 w-auto max-w-full py-0 cursor-pointer conversation border-b border-n-slate-3 hover:border-n-surface-1 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-3 group hover:z-[1] before:content-[none] before:absolute before:-top-px before:inset-x-0 before:h-px before:bg-n-surface-1 before:pointer-events-none hover:before:content-['']"
:class="{
'active animate-card-select bg-n-background !border-n-surface-1':
isActiveChat,
'selected bg-n-slate-2 !border-n-surface-1': selected,
'px-0': compact,
'px-3': !compact,
}"
@click="$emit('click', $event)"
@contextmenu="$emit('contextmenu', $event)"
>
<div
class="relative"
@mouseenter="onThumbnailHover"
@mouseleave="onThumbnailLeave"
>
<Avatar
v-if="!hideThumbnail"
:name="currentContact.name"
:src="currentContact.thumbnail"
:size="32"
:status="currentContact.availability_status"
:class="!showInboxName ? 'mt-4' : 'mt-8'"
hide-offline-status
>
<template #overlay="{ size }">
<label
v-if="hovered || selected"
class="flex items-center justify-center rounded-full cursor-pointer absolute inset-0 z-10 backdrop-blur-[2px]"
:style="{ width: `${size}px`, height: `${size}px` }"
@click.stop
>
<Checkbox v-model="selectedModel" />
</label>
</template>
</Avatar>
</div>
<div class="px-0 py-3 flex-1 min-w-0 border-line">
<div
v-if="showMetaSection"
class="flex items-center min-w-0 gap-1"
:class="{
'ltr:ml-2 rtl:mr-2': !compact,
'mx-2': compact,
}"
>
<InboxName v-if="showInboxName" :inbox="inbox" class="flex-1 min-w-0" />
<div
class="flex items-baseline gap-2 flex-shrink-0"
:class="{
'flex-1 justify-between': !showInboxName,
}"
>
<span
v-if="showAssignee && assignee.name"
class="text-n-slate-11 text-xs font-medium leading-3 py-0.5 px-0 inline-flex items-center truncate"
>
<fluent-icon icon="person" size="12" class="text-n-slate-11" />
{{ assignee.name }}
</span>
<CardPriorityIcon
:priority="chat.priority"
class="flex-shrink-0 !size-3.5"
/>
</div>
</div>
<h4
class="conversation--user text-sm my-0 mx-2 capitalize pt-0.5 text-ellipsis overflow-hidden whitespace-nowrap flex-1 min-w-0 ltr:pr-16 rtl:pl-16 text-n-slate-12"
:class="hasUnread ? 'font-semibold' : 'font-medium'"
>
{{ currentContact.name }}
</h4>
<VoiceCallStatus
v-if="voiceCallData.status"
key="voice-status-row"
:status="voiceCallData.status"
:direction="voiceCallData.direction"
:message-preview-class="messagePreviewClass"
/>
<MessagePreview
v-else-if="lastMessageInChat"
key="message-preview"
:message="lastMessageInChat"
class="my-0 mx-2 leading-6 h-6 flex-1 min-w-0 text-sm"
:class="messagePreviewClass"
/>
<p
v-else
key="no-messages"
class="text-n-slate-11 text-sm my-0 mx-2 leading-6 h-6 flex-1 min-w-0 overflow-hidden text-ellipsis whitespace-nowrap"
:class="messagePreviewClass"
>
<fluent-icon
size="16"
class="-mt-0.5 align-middle inline-block text-n-slate-10"
icon="info"
/>
<span class="mx-0.5">
{{ $t(`CHAT_LIST.NO_MESSAGES`) }}
</span>
</p>
<div
class="absolute flex flex-col ltr:right-3 rtl:left-3"
:class="showMetaSection ? 'top-8' : 'top-4'"
>
<span class="ml-auto font-normal leading-4 text-xxs">
<TimeAgo
:last-activity-timestamp="chat.timestamp"
:created-at-timestamp="chat.created_at"
:conversation-id="chat.id"
/>
</span>
<UnreadBadge
v-if="hasUnread"
:count="unreadCount"
class="ltr:ml-auto rtl:mr-auto mt-1"
/>
</div>
<CardLabels
v-if="showLabelsSection"
:conversation-labels="chat.labels"
class="mt-0.5 mx-2 mb-0"
>
<template v-if="hasSlaPolicyId" #before>
<SLACardLabel :chat="chat" class="ltr:mr-1 rtl:ml-1" />
</template>
</CardLabels>
</div>
</div>
</template>