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chatwoot/app/javascript/dashboard/components-next/captain/pageComponents/overview/CoverageBanner.vue
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89 lines
2.5 KiB
Vue

<script setup>
import { computed, ref } from 'vue';
import { useRoute, useRouter } from 'vue-router';
import { LocalStorage } from 'shared/helpers/localStorage';
const props = defineProps({
knowledge: {
type: Object,
default: () => ({ approved: 0, pending: 0, documents: 0, coverage: 0 }),
},
});
const route = useRoute();
const router = useRouter();
// Dismissal is remembered per assistant for 24 hours (setFlag's default expiry).
const DISMISS_STORE = 'captain_overview_coverage_banner';
const accountId = computed(() => route.params.accountId);
const assistantId = computed(() => route.params.assistantId);
const dismissed = ref(
LocalStorage.getFlag(DISMISS_STORE, accountId.value, assistantId.value)
);
// Thin coverage paired with a large review backlog: approving the pending FAQs
// is the quickest lever to lift auto-resolution, so nudge the team to act.
const COVERAGE_THRESHOLD = 85;
const PENDING_THRESHOLD = 100;
const showBanner = computed(
() =>
!dismissed.value &&
(props.knowledge?.coverage ?? 0) < COVERAGE_THRESHOLD &&
(props.knowledge?.pending ?? 0) > PENDING_THRESHOLD
);
const dismiss = () => {
LocalStorage.setFlag(DISMISS_STORE, accountId.value, assistantId.value);
dismissed.value = true;
};
const goToPending = () => {
router.push({
name: 'captain_assistants_responses_pending',
params: {
accountId: route.params.accountId,
assistantId: route.params.assistantId,
},
});
};
</script>
<template>
<div
v-if="showBanner"
class="flex items-center justify-between gap-3 px-3 py-2 text-sm border rounded-xl bg-n-amber-3 border-n-amber-4 text-n-amber-11"
>
<div class="flex items-center gap-2 min-w-0">
<span class="shrink-0 i-lucide-triangle-alert size-4" />
<span class="truncate">
{{
$t('CAPTAIN.OVERVIEW.COVERAGE_BANNER.TEXT', {
count: knowledge.pending,
coverage: knowledge.coverage,
})
}}
</span>
</div>
<div class="flex items-center gap-1 shrink-0">
<button
type="button"
class="px-3 py-1 rounded-lg bg-n-amber-4 hover:bg-n-amber-5"
@click="goToPending"
>
{{ $t('CAPTAIN.OVERVIEW.COVERAGE_BANNER.ACTION') }}
</button>
<button
type="button"
class="grid rounded-lg size-7 place-content-center hover:bg-n-amber-4"
:aria-label="$t('CAPTAIN.OVERVIEW.COVERAGE_BANNER.DISMISS')"
@click="dismiss"
>
<span class="i-lucide-x size-4" />
</button>
</div>
</div>
</template>