chatwoot

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Muhsin Kelothandaakashb95 863e5183fc feat(facebook): Mark Messenger native-app echoes as external echo message (#13665 )

When agents send replies from the native Facebook Messenger app (not
Chatwoot), echo events were created without external_echo metadata and
could be misrepresented in the UI. This change updates Messenger echo
message creation to:

- set content_attributes.external_echo = true for outgoing_echo messages
- set echo message status to delivered
- keep sender as nil for echo messages (existing behavior)

<img width="2614" height="1264" alt="CleanShot 2026-02-26 at 16 32
04@2x"
src="https://github.com/user-attachments/assets/ba61c941-465d-4893-814e-855e6b6c79e8"
/>

2026-04-14 16:36:06 +05:30

campaigns

chore: Enable the new Rubocop rules (#7122 )

2023-05-19 14:37:10 +05:30

csat_surveys

chore: Enable the new Rubocop rules (#7122 )

2023-05-19 14:37:10 +05:30

feat: Clean up email configuration for from and reply to emails (#12453 )

2025-09-24 11:36:53 -07:00

messages

feat(facebook): Mark Messenger native-app echoes as external echo message (#13665 )

2026-04-14 16:36:06 +05:30