This PR fixes an issue where Slack emojis are rendered as text shortcodes (e.g. 🚀) instead of the actual emoji characters in Chatwoot messages. It introduces a new EmojiFormatter class that uses the emoji-data mapping to convert shortcodes to unicode characters. --------- Co-authored-by: Sony Mathew <sony@chatwoot.com> Co-authored-by: Sony Mathew <2040199+sony-mathew@users.noreply.github.com>