108 lines
7.6 KiB
Ruby
108 lines
7.6 KiB
Ruby
module Redis::RedisKeys
|
|
## Inbox Keys
|
|
# Array storing the ordered ids for agent round robin assignment
|
|
ROUND_ROBIN_AGENTS = 'ROUND_ROBIN_AGENTS:%<inbox_id>d'.freeze
|
|
# Track recently deleted IMAP messages to prevent them from being synced again
|
|
IMAP_DELETED_MESSAGE = 'IMAP_DELETED_MESSAGE::%<inbox_id>d::%<message_id_digest>s'.freeze
|
|
|
|
## Conversation keys
|
|
# Detect whether to send an email reply to the conversation
|
|
CONVERSATION_MAILER_KEY = 'CONVERSATION::%<conversation_id>d'.freeze
|
|
# Whether a conversation is muted ?
|
|
CONVERSATION_MUTE_KEY = 'CONVERSATION::%<id>d::MUTED'.freeze
|
|
CONVERSATION_DRAFT_MESSAGE = 'CONVERSATION::%<id>d::DRAFT_MESSAGE'.freeze
|
|
UNREAD_CONVERSATIONS_ACCOUNT_PREFIX = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_BASE_READY = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::READY::BASE'.freeze
|
|
UNREAD_CONVERSATIONS_ASSIGNMENT_READY = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::READY::ASSIGNMENT'.freeze
|
|
UNREAD_CONVERSATIONS_BASE_BUILD_LOCK = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::BUILD_LOCK::BASE'.freeze
|
|
UNREAD_CONVERSATIONS_ASSIGNMENT_BUILD_LOCK = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::BUILD_LOCK::ASSIGNMENT'.freeze
|
|
UNREAD_CONVERSATIONS_INBOX = 'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::INBOX::%<inbox_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_LABEL_INBOX =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::LABEL::%<label_id>d::INBOX::%<inbox_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_TEAM_INBOX =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::TEAM::%<team_id>d::INBOX::%<inbox_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_INBOX_UNASSIGNED =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::INBOX::%<inbox_id>d::UNASSIGNED'.freeze
|
|
UNREAD_CONVERSATIONS_INBOX_ASSIGNEE =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::INBOX::%<inbox_id>d::ASSIGNEE::%<user_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_LABEL_INBOX_UNASSIGNED =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::LABEL::%<label_id>d::INBOX::%<inbox_id>d::UNASSIGNED'.freeze
|
|
UNREAD_CONVERSATIONS_LABEL_INBOX_ASSIGNEE =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::LABEL::%<label_id>d::INBOX::%<inbox_id>d::ASSIGNEE::%<user_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_TEAM_INBOX_UNASSIGNED =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::TEAM::%<team_id>d::INBOX::%<inbox_id>d::UNASSIGNED'.freeze
|
|
UNREAD_CONVERSATIONS_TEAM_INBOX_ASSIGNEE =
|
|
'UNREAD_CONVERSATIONS::V1::ACCOUNT::%<account_id>d::TEAM::%<team_id>d::INBOX::%<inbox_id>d::ASSIGNEE::%<user_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_V2_ACCOUNT_PREFIX = 'UNREAD_CONVERSATIONS::V2::ACCOUNT::%<account_id>d'.freeze
|
|
UNREAD_CONVERSATIONS_V2_USER_PREFIX = "#{UNREAD_CONVERSATIONS_V2_ACCOUNT_PREFIX}::USER::%<user_id>d".freeze
|
|
UNREAD_CONVERSATIONS_V2_FILTER_PREFIX = "#{UNREAD_CONVERSATIONS_V2_ACCOUNT_PREFIX}::FILTER::%<filter_id>d".freeze
|
|
UNREAD_CONVERSATIONS_V2_CONVERSATION_VERSION = "#{UNREAD_CONVERSATIONS_V2_ACCOUNT_PREFIX}::CONVERSATION_VERSION".freeze
|
|
UNREAD_CONVERSATIONS_V2_BUILT_IN_FILTER_VERSION = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::BUILT_IN_FILTER_VERSION".freeze
|
|
UNREAD_CONVERSATIONS_V2_BUILT_IN_FILTER_COUNTS = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::BUILT_IN_FILTER_COUNTS".freeze
|
|
UNREAD_CONVERSATIONS_V2_BUILT_IN_FILTER_BUILD_LOCK = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::BUILT_IN_FILTER_BUILD_LOCK".freeze
|
|
UNREAD_CONVERSATIONS_V2_BUILT_IN_FILTER_REFRESH_THROTTLE =
|
|
"#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::BUILT_IN_FILTER_REFRESH_THROTTLE".freeze
|
|
UNREAD_CONVERSATIONS_V2_FOLDER_INDEX_VERSION = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::FOLDER_INDEX_VERSION".freeze
|
|
UNREAD_CONVERSATIONS_V2_FOLDER_INDEX = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::FOLDER_INDEX".freeze
|
|
UNREAD_CONVERSATIONS_V2_FOLDER_INDEX_BUILD_LOCK = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::FOLDER_INDEX_BUILD_LOCK".freeze
|
|
UNREAD_CONVERSATIONS_V2_FOLDER_INDEX_REFRESH_THROTTLE = "#{UNREAD_CONVERSATIONS_V2_USER_PREFIX}::FOLDER_INDEX_REFRESH_THROTTLE".freeze
|
|
UNREAD_CONVERSATIONS_V2_FILTER_VERSION = "#{UNREAD_CONVERSATIONS_V2_FILTER_PREFIX}::VERSION".freeze
|
|
UNREAD_CONVERSATIONS_V2_FILTER_COUNT = "#{UNREAD_CONVERSATIONS_V2_FILTER_PREFIX}::COUNT".freeze
|
|
UNREAD_CONVERSATIONS_V2_FILTER_BUILD_LOCK = "#{UNREAD_CONVERSATIONS_V2_FILTER_PREFIX}::BUILD_LOCK".freeze
|
|
UNREAD_CONVERSATIONS_V2_FILTER_REFRESH_THROTTLE = "#{UNREAD_CONVERSATIONS_V2_FILTER_PREFIX}::REFRESH_THROTTLE".freeze
|
|
|
|
## User Keys
|
|
# SSO Auth Tokens
|
|
USER_SSO_AUTH_TOKEN = 'USER_SSO_AUTH_TOKEN::%<user_id>d::%<token>s'.freeze
|
|
|
|
## Online Status Keys
|
|
# hash containing user_id key and status as value
|
|
ONLINE_STATUS = 'ONLINE_STATUS::%<account_id>d'.freeze
|
|
# sorted set storing online presense of account contacts
|
|
ONLINE_PRESENCE_CONTACTS = 'ONLINE_PRESENCE::%<account_id>d::CONTACTS'.freeze
|
|
# sorted set storing online presense of account users
|
|
ONLINE_PRESENCE_USERS = 'ONLINE_PRESENCE::%<account_id>d::USERS'.freeze
|
|
|
|
## Authorization Status Keys
|
|
# Used to track token expiry and such issues for facebook slack integrations etc
|
|
AUTHORIZATION_ERROR_COUNT = 'AUTHORIZATION_ERROR_COUNT:%<obj_type>s:%<obj_id>d'.freeze
|
|
REAUTHORIZATION_REQUIRED = 'REAUTHORIZATION_REQUIRED:%<obj_type>s:%<obj_id>d'.freeze
|
|
|
|
## Internal Installation related keys
|
|
CHATWOOT_INSTALLATION_ONBOARDING = 'CHATWOOT_INSTALLATION_ONBOARDING'.freeze
|
|
CHATWOOT_INSTALLATION_CONFIG_RESET_WARNING = 'CHATWOOT_CONFIG_RESET_WARNING'.freeze
|
|
LATEST_CHATWOOT_VERSION = 'LATEST_CHATWOOT_VERSION'.freeze
|
|
# Check if a message create with same source-id is in progress?
|
|
MESSAGE_SOURCE_KEY = 'MESSAGE_SOURCE_KEY::%<id>s'.freeze
|
|
OPENAI_CONVERSATION_KEY = 'OPEN_AI_CONVERSATION_KEY::V1::%<event_name>s::%<conversation_id>d::%<updated_at>d'.freeze
|
|
# Bridges a WhatsApp call `terminate` that overtook its `connect` so the later connect can finalize it.
|
|
WHATSAPP_CALL_TERMINATE_TOMBSTONE = 'WHATSAPP_CALL_TERMINATE_TOMBSTONE::%<call_id>s'.freeze
|
|
|
|
## Sempahores / Locks
|
|
# We don't want to process messages from the same sender concurrently to prevent creating double conversations
|
|
FACEBOOK_MESSAGE_MUTEX = 'FB_MESSAGE_CREATE_LOCK::%<sender_id>s::%<recipient_id>s'.freeze
|
|
IG_MESSAGE_MUTEX = 'IG_MESSAGE_CREATE_LOCK::%<sender_id>s::%<ig_account_id>s'.freeze
|
|
TIKTOK_MESSAGE_MUTEX = 'TIKTOK_MESSAGE_CREATE_LOCK::%<business_id>s::%<conversation_id>s'.freeze
|
|
TIKTOK_REFRESH_TOKEN_MUTEX = 'TIKTOK_REFRESH_TOKEN_LOCK::%<channel_id>s'.freeze
|
|
SLACK_MESSAGE_MUTEX = 'SLACK_MESSAGE_LOCK::%<conversation_id>s::%<reference_id>s'.freeze
|
|
EMAIL_MESSAGE_MUTEX = 'EMAIL_CHANNEL_LOCK::%<inbox_id>s'.freeze
|
|
WHATSAPP_MESSAGE_MUTEX = 'WHATSAPP_MESSAGE_CREATE_LOCK::%<inbox_id>s::%<sender_id>s'.freeze
|
|
CRM_PROCESS_MUTEX = 'CRM_PROCESS_MUTEX::%<hook_id>s'.freeze
|
|
CAPTAIN_DOCUMENT_SYNC_MUTEX = 'CAPTAIN_DOCUMENT_SYNC_LOCK::%<document_id>s'.freeze
|
|
CAPTAIN_CONVERSATION_FAQ_MUTEX = 'CAPTAIN_CONVERSATION_FAQ_LOCK::%<assistant_id>s::%<language>s'.freeze
|
|
|
|
## Auto Assignment Keys
|
|
# Track conversation assignments to agents for rate limiting
|
|
ASSIGNMENT_KEY = 'ASSIGNMENT::%<inbox_id>d::AGENT::%<agent_id>d::CONVERSATION::%<conversation_id>d'.freeze
|
|
ASSIGNMENT_KEY_PATTERN = 'ASSIGNMENT::%<inbox_id>d::AGENT::%<agent_id>d::*'.freeze
|
|
# At-most-one AssignmentJob per inbox in-flight (queued or running); further enqueues are skipped
|
|
AUTO_ASSIGNMENT_IN_FLIGHT_KEY = 'AUTO_ASSIGNMENT_IN_FLIGHT::%<inbox_id>d'.freeze
|
|
|
|
## Account Onboarding
|
|
ACCOUNT_ONBOARDING_ENRICHMENT = 'ONBOARDING_ENRICHMENT::%<account_id>d'.freeze
|
|
HELP_CENTER_GENERATION = 'HELP_CENTER_GENERATION::%<id>s'.freeze
|
|
|
|
## Account Email Rate Limiting
|
|
ACCOUNT_OUTBOUND_EMAIL_COUNT_KEY = 'OUTBOUND_EMAIL_COUNT::%<account_id>d::%<date>s'.freeze
|
|
end
|