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Help centers using the documentation layout now render correctly in two cases that previously fell back to the wrong output. Opening a portal at its custom-domain root (e.g. docs.example.com/ ) now shows the full documentation home in place instead of the classic layout, and portals whose locale is a region variant that Chatwoot doesn't ship a translation for (e.g. th_TH , fr_ML ) now show their categories in the sidebar on article pages. Closes https://linear.app/chatwoot/issue/CW-7437/portal-layout-is-not-properly-working-in-custom-domain ## How to test 1. Create a portal with the documentation layout and a custom domain (e.g. example.chat.test ), with at least one category containing a published article. 2. Visit the custom-domain root ( http://example.chat.test:3000/ ) → it should show the full documentation home (sidebar, topbar), not the classic layout, with no redirect. 3. Set the portal's locale to a region variant Chatwoot doesn't translate, e.g. th_TH , with categories/articles under that locale. 4. Open an article → the sidebar should list the article's category and sibling articles. Before the fix the sidebar was empty for these locales. --------- Co-authored-by: Claude Opus 4.8 (1M context) <noreply@anthropic.com>