Files
chatwoot/app/javascript/dashboard/components-next/message/constants.js
T
c4a6a19e9b feat(voice): WhatsApp Cloud Calling — UI [6] (#14346)
## Summary

Frontend for WhatsApp Cloud Calling: header / contact-panel call
buttons, ringing widget, accept/reject/hangup, mute, in-bubble audio
player + transcript, recording-on-hangup upload, mid-call reload
warning. WebRTC is browser-direct to Meta — no media server bridge.

## Closes
- https://linear.app/chatwoot/issue/PLA-150

## How to test

Requires backend support — the controller, services, model changes, and
routes ship in **#14334** (`feature/pla-150`). Merge / deploy that first
(or simultaneously); the FE alone won't function without those
endpoints.

Then on staging, for a WhatsApp Cloud + embedded-signup inbox with the
new \`Configuration → Enable voice calling\` toggle ON and webhook
registered:

1. **Outbound** — open a conversation, click the phone icon in the
conversation header (or contact panel), grant mic, your phone rings,
answer, audio both ways, hang up. Recording + transcript land in the
bubble within ~10s.
2. **Inbound** — call the business number from your phone. The
FloatingCallWidget appears bottom-right with caller name. Click accept,
audio both ways, hang up. Recording + transcript appear.
3. **Mute** — during an active WhatsApp call, click the mic icon next to
hangup. Speech stops reaching Meta until you click again.
4. **Mid-call reload guard** — try `Cmd-R` during an active call;
browser shows a confirm prompt.

---------

Co-authored-by: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2026-05-22 18:42:39 +05:30

106 lines
2.1 KiB
JavaScript

export const MESSAGE_TYPES = {
INCOMING: 0,
OUTGOING: 1,
ACTIVITY: 2,
TEMPLATE: 3,
};
export const MESSAGE_VARIANTS = {
USER: 'user',
AGENT: 'agent',
ACTIVITY: 'activity',
PRIVATE: 'private',
BOT: 'bot',
ERROR: 'error',
TEMPLATE: 'template',
EMAIL: 'email',
UNSUPPORTED: 'unsupported',
};
export const SENDER_TYPES = {
CONTACT: 'Contact',
USER: 'User',
AGENT_BOT: 'agent_bot',
CAPTAIN_ASSISTANT: 'captain_assistant',
};
export const ORIENTATION = {
LEFT: 'left',
RIGHT: 'right',
CENTER: 'center',
};
export const MESSAGE_STATUS = {
SENT: 'sent',
DELIVERED: 'delivered',
READ: 'read',
FAILED: 'failed',
PROGRESS: 'progress',
};
export const ATTACHMENT_TYPES = {
IMAGE: 'image',
AUDIO: 'audio',
VIDEO: 'video',
FILE: 'file',
LOCATION: 'location',
FALLBACK: 'fallback',
SHARE: 'share',
STORY_MENTION: 'story_mention',
CONTACT: 'contact',
IG_REEL: 'ig_reel',
EMBED: 'embed',
IG_POST: 'ig_post',
IG_STORY: 'ig_story',
IG_STORY_REPLY: 'ig_story_reply',
};
export const CONTENT_TYPES = {
TEXT: 'text',
INPUT_TEXT: 'input_text',
INPUT_TEXTAREA: 'input_textarea',
INPUT_EMAIL: 'input_email',
INPUT_SELECT: 'input_select',
CARDS: 'cards',
FORM: 'form',
ARTICLE: 'article',
INCOMING_EMAIL: 'incoming_email',
INPUT_CSAT: 'input_csat',
INTEGRATIONS: 'integrations',
STICKER: 'sticker',
VOICE_CALL: 'voice_call',
};
export const MEDIA_TYPES = [
ATTACHMENT_TYPES.IMAGE,
ATTACHMENT_TYPES.VIDEO,
ATTACHMENT_TYPES.AUDIO,
ATTACHMENT_TYPES.IG_REEL,
];
export const VOICE_CALL_STATUS = {
IN_PROGRESS: 'in-progress',
RINGING: 'ringing',
COMPLETED: 'completed',
NO_ANSWER: 'no-answer',
FAILED: 'failed',
};
export const VOICE_CALL_DIRECTION = {
INBOUND: 'inbound',
INCOMING: 'incoming',
OUTGOING: 'outgoing',
ONGOING: 'ongoing',
OUTBOUND: 'outbound',
};
export const VOICE_CALL_OUTBOUND_INIT_STATUS = {
LOCKED: 'locked',
PERMISSION_REQUESTED: 'permission_requested',
PERMISSION_PENDING: 'permission_pending',
};
export const VOICE_CALL_END_REASON = {
AGENT_REJECTED: 'agent_rejected',
};