5 people f8f0caf443 feat(campaigns): Add variable support to WhatsApp campaigns (#13649) ...

Fixes
https://linear.app/chatwoot/issue/CW-5641/add-the-support-for-variables-in-whatsapp-campaign-templates

This PR adds liquid variable support to WhatsApp campaigns, enabling
dynamic per-contact personalization. It supports the same liquid
variables as SMS campaigns ({{contact.name}}, {{contact.email}}, etc.).
Variables are processed per-contact when the campaign executes, allowing
personalized messages at scale.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Sony Mathew <sony@chatwoot.com>

2026-04-28 21:57:30 +04:00

..

account

feat: Add automatic favicon fetching for companies (#13013)

2026-03-05 18:51:28 -08:00

auto_assignment

perf: add default configs for assignment V2 (#13577)

2026-02-23 15:08:11 +05:30

automation_rules

feat: Introduce last responding agent option to automation assign agent (#12326)

2026-04-16 18:54:35 +05:30

contacts

feat: harden filter service

2026-03-09 21:19:20 +05:30

conversations

feat: harden filter service

2026-03-09 21:19:20 +05:30

crm/leadsquared

fix: Add validation to the name attribute in user (#10805)

2026-04-27 15:47:11 +05:30

email

chore: Migrate mailers from the worker to jobs (#12331)

2025-10-21 16:36:37 -07:00

facebook

feat(facebook): use HUMAN_AGENT tag for Messenger replies when human-agent config is enabled (#13690)

2026-03-02 15:32:59 +04:00

google

feat: add Google Email fetch and OAuth token refresh service (#9603)

2024-06-11 14:22:03 +05:30

imap

feat: Add configurable interval for IMAP sync (#9302)

2024-04-25 18:58:20 -07:00

instagram

feat: Handle instagram test service (#11244)

2025-04-11 19:11:29 +05:30

internal

feat: add job to remove stale contacts and contact_inboxes (#11186)

2025-03-28 12:18:39 +05:30

labels

fix: Update associations when a label is updated (#3046)

2021-09-21 10:16:32 +05:30

line

fix(line): Use non-expiring URLs for image and video messages (#13949)

2026-04-01 17:29:12 +05:30

linear

feat: Whatsapp embedded signup (#11612)

2025-07-14 21:37:06 -07:00

liquid

feat: Add liquid processing for SMS campaigns (#10981)

2025-06-11 13:16:44 -04:00

llm_formatter

feat: Differentiate bot and user in the summary (#12801)

2025-11-05 11:42:21 -08:00

macros

fix: add explicit remove assignment actions to macros and automations (#12172)

2026-04-16 15:57:41 +05:30

mailbox

refactor: strategy pattern for mailbox conversation finding (#12766)

2025-11-10 20:47:18 +05:30

message_templates

fix: optimize message query with account_id filter (#13759)

2026-03-10 16:46:20 -07:00

messages

fix: Skip notifications for private notes (#13617)

2026-02-23 15:40:54 +04:00

mfa

feat: MFA (#12290)

2025-09-18 20:19:24 +05:30

microsoft

chore: Refactor RefreshOauthTokenService to improve readability (#8820)

2024-01-31 12:24:12 +04:00

notification

chore: Disable email notifications for unconfirmed users (#10964)

2025-02-24 12:14:40 -08:00

reporting_events

feat(rollup): add models and write path [1/3] (#13796)

2026-03-19 13:12:36 +05:30

reports

feat(rollup): report builder abstraction [2/3] (#13798)

2026-04-20 11:15:48 +05:30

sms

fix: Error shouldn't halt the campaign for entire audience (#11980)

2025-08-11 12:03:48 +05:30

telegram

feat(inbox): Enable conversation continuity for social channels (#11079)

2026-02-25 13:56:51 +04:00

tiktok

feat(inbox): Enable conversation continuity for social channels (#11079)

2026-02-25 13:56:51 +04:00

twilio

feat: Add support for sending CSAT surveys via templates (Whatsapp Twilio) (#13143)

2026-01-13 16:32:02 +04:00

twitter

chore: Enable the new Rubocop rules (#7122)

2023-05-19 14:37:10 +05:30

whatsapp

feat(campaigns): Add variable support to WhatsApp campaigns (#13649)

2026-04-28 21:57:30 +04:00

widget

feat: speed up circleci and github actions (#12849)

2025-11-19 15:32:48 +05:30

account_deletion_service_spec.rb

fix(account-deletion): normalize deleted email suffix and handle collisions safely (#13472)

2026-02-07 17:29:27 -08:00

action_service_spec.rb

feat: Introduce last responding agent option to automation assign agent (#12326)

2026-04-16 18:54:35 +05:30

base_token_service_spec.rb

feat: MFA (#12290)

2025-09-18 20:19:24 +05:30

csat_survey_service_spec.rb

fix: Respect survey label rules for WhatsApp CSAT template (#13285)

2026-01-15 22:16:00 -08:00

csat_template_utility_analysis_service_spec.rb

feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575)

2026-02-24 15:11:04 +04:00

search_service_spec.rb

feat: Advanced Search Backend (#12917)

2026-01-07 15:30:49 +05:30

website_branding_service_spec.rb

feat: account enrichment using context.dev [UPM-27] (#13978)

2026-04-08 11:16:52 +05:30