Files
chatwoot/app/javascript/dashboard/components-next/message/bubbles/Fallback.vue
T
3eed8905cc fix(facebook): render shared links as fallback attachments (#14554)
Fixes Facebook fallback and shared-post attachments so they render as
clickable links in conversations.

Closes:
- https://github.com/chatwoot/chatwoot/issues/4767
- https://github.com/chatwoot/chatwoot/issues/5327

Why:
Facebook can send shared links as `fallback` attachments with a
top-level `url`, and shared posts as `share` attachments with the URL
under `payload.url`. The current flow either misses the nested URL or
treats `share` as downloadable media, so these messages do not render
correctly.

What changed:
- Store Facebook fallback URLs from either `attachment.url` or
`attachment.payload.url`.
- Treat Facebook `share` attachments as fallback link attachments
instead of downloading them as files.
- Render fallback attachments in the next message bubble UI as clickable
links.

How to test:
1. Connect a Facebook inbox.
2. Send a shared link to the page.
3. Send/share a Facebook post to the page.
4. Open the conversation in Chatwoot.
5. Confirm both messages appear as clickable link bubbles.

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2026-06-01 17:08:00 +05:30

38 lines
990 B
Vue

<script setup>
import { computed } from 'vue';
import BaseBubble from './Base.vue';
import FormattedContent from './Text/FormattedContent.vue';
import { useMessageContext } from '../provider.js';
const { attachments, content } = useMessageContext();
const attachment = computed(() => attachments.value?.[0] || {});
const url = computed(
() => attachment.value.dataUrl || attachment.value.data_url
);
const title = computed(
() =>
attachment.value.fallbackTitle ||
attachment.value.fallback_title ||
url.value
);
</script>
<template>
<BaseBubble class="p-3" data-bubble-name="fallback">
<FormattedContent v-if="content" :content="content" class="mb-2" />
<a
v-if="url"
:href="url"
target="_blank"
rel="noopener noreferrer"
class="block max-w-[320px] truncate text-sm text-n-brand underline"
>
{{ title }}
</a>
<span v-else class="text-sm text-n-slate-11">
{{ title }}
</span>
</BaseBubble>
</template>