371 lines
12 KiB
Vue
371 lines
12 KiB
Vue
<script setup>
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import { computed, ref } from 'vue';
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import { getInboxIconByType } from 'dashboard/helper/inbox';
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import { useRouter, useRoute } from 'vue-router';
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import { frontendURL, conversationUrl } from 'dashboard/helper/URLHelper.js';
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import { dynamicTime, shortTimestamp } from 'shared/helpers/timeHelper';
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import { useI18n } from 'vue-i18n';
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import Icon from 'dashboard/components-next/icon/Icon.vue';
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import Avatar from 'dashboard/components-next/avatar/Avatar.vue';
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import CardMessagePreview from './CardMessagePreview.vue';
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import CardMessagePreviewWithMeta from './CardMessagePreviewWithMeta.vue';
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import CardPriorityIcon from './CardPriorityIcon.vue';
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const props = defineProps({
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conversation: {
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type: Object,
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required: true,
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},
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contact: {
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type: Object,
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required: true,
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},
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stateInbox: {
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type: Object,
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required: true,
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},
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accountLabels: {
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type: Array,
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required: true,
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},
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});
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const router = useRouter();
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const route = useRoute();
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const { t } = useI18n();
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const cardMessagePreviewWithMetaRef = ref(null);
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const currentContact = computed(() => props.contact);
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const currentContactName = computed(() => currentContact.value?.name);
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const currentContactThumbnail = computed(() => currentContact.value?.thumbnail);
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const currentContactStatus = computed(
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() => currentContact.value?.availabilityStatus
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);
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const inbox = computed(() => props.stateInbox);
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const inboxName = computed(() => inbox.value?.name);
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const inboxIcon = computed(() => {
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const { phoneNumber, channelType } = inbox.value;
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return getInboxIconByType(channelType, phoneNumber);
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});
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const lastActivityAt = computed(() => {
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const timestamp = props.conversation?.timestamp;
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return timestamp ? shortTimestamp(dynamicTime(timestamp)) : '';
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});
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const lastNonActivityMessage = computed(() => {
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return props.conversation?.lastNonActivityMessage || {};
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});
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// Simple check: Is this a voice channel conversation?
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const isVoiceChannel = computed(() => {
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return props.conversation?.meta?.inbox?.channel_type === 'Channel::Voice';
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});
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// Get call direction: inbound or outbound
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const isIncomingCall = computed(() => {
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if (!isVoiceChannel.value) return false;
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const direction = props.conversation?.additional_attributes?.call_direction;
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return direction === 'inbound';
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});
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// Simple function to normalize call status
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const normalizedCallStatus = computed(() => {
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if (!isVoiceChannel.value) return null;
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// Get the raw status directly from conversation
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const status = props.conversation?.additional_attributes?.call_status;
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// Simple mapping of call statuses
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if (status === 'in-progress') return 'active';
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if (status === 'completed') return 'ended';
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if (status === 'canceled') return 'ended';
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if (status === 'failed') return 'ended';
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if (status === 'busy') return 'no-answer';
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if (status === 'no-answer') return isIncomingCall.value ? 'missed' : 'no-answer';
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// Return the status as is for explicit values
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if (status === 'active') return 'active';
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if (status === 'missed') return 'missed';
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if (status === 'ended') return 'ended';
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if (status === 'ringing') return 'ringing';
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// If no status is set, default to 'ended'
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return 'ended';
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});
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const isRingingCall = computed(() => {
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return normalizedCallStatus.value === 'ringing';
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});
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const isActiveCall = computed(() => {
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return normalizedCallStatus.value === 'active';
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});
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// Get formatted call status text for voice channel conversations
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const callStatusText = computed(() => {
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if (!isVoiceChannel.value) return '';
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const status = normalizedCallStatus.value;
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const isIncoming = isIncomingCall.value;
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if (status === 'active') {
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return t('CONVERSATION.VOICE_CALL.CALL_IN_PROGRESS');
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}
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if (isIncoming) {
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if (status === 'ringing') {
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return t('CONVERSATION.VOICE_CALL.INCOMING_CALL');
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}
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if (status === 'missed') {
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return t('CONVERSATION.VOICE_CALL.MISSED_CALL');
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}
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if (status === 'ended') {
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return t('CONVERSATION.VOICE_CALL.CALL_ENDED');
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}
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} else {
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if (status === 'ringing') {
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return t('CONVERSATION.VOICE_CALL.OUTGOING_CALL');
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}
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if (status === 'no-answer') {
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return t('CONVERSATION.VOICE_CALL.NO_ANSWER');
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}
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if (status === 'ended') {
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return t('CONVERSATION.VOICE_CALL.CALL_ENDED');
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}
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}
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return isIncoming
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? t('CONVERSATION.VOICE_CALL.INCOMING_CALL')
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: t('CONVERSATION.VOICE_CALL.OUTGOING_CALL');
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});
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// Get icon class based on call status
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const callIconClass = computed(() => {
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if (!isVoiceChannel.value) return '';
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const status = normalizedCallStatus.value;
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const isIncoming = isIncomingCall.value;
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if (status === 'missed' || status === 'no-answer') {
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return 'i-ph-phone-x-fill';
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}
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if (status === 'active') {
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return 'i-ph-phone-call-fill';
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}
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if (status === 'ended' || status === 'completed') {
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return 'i-ph-phone-fill';
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}
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// Default phone icon for ringing state
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return isIncoming
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? 'i-ph-phone-incoming-fill'
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: 'i-ph-phone-outgoing-fill';
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});
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const showMessagePreviewWithoutMeta = computed(() => {
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const { labels = [] } = props.conversation;
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return (
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!cardMessagePreviewWithMetaRef.value?.hasSlaThreshold && labels.length === 0
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);
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});
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const onCardClick = e => {
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const path = frontendURL(
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conversationUrl({
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accountId: route.params.accountId,
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id: props.conversation.id,
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})
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);
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if (e.metaKey || e.ctrlKey) {
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window.open(
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window.chatwootConfig.hostURL + path,
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'_blank',
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'noopener noreferrer nofollow'
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);
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return;
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}
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router.push({ path });
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};
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</script>
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<template>
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<div
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role="button"
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class="flex w-full gap-3 px-3 py-4 transition-all duration-300 ease-in-out cursor-pointer relative"
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:class="{
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'border-l-2 border-green-500 dark:border-green-400': isRingingCall,
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'border-l-2 border-woot-500 dark:border-woot-400': isActiveCall,
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'border-l-2 border-red-500 dark:border-red-400': normalizedCallStatus === 'missed' || normalizedCallStatus === 'no-answer',
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'conversation-ringing': isRingingCall
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}"
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@click="onCardClick"
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>
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<!-- Ringing call indicator (pulse effect) -->
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<div
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v-if="isRingingCall"
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class="absolute left-0 top-0 bottom-0 w-0.5 bg-green-500 dark:bg-green-400 animate-pulse"
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></div>
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<Avatar
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:name="currentContactName"
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:src="currentContactThumbnail"
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:size="24"
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:status="currentContactStatus"
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rounded-full
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/>
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<div class="flex flex-col w-full gap-1 min-w-0">
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<div class="flex items-center justify-between h-6 gap-2">
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<h4 class="text-base font-medium truncate text-n-slate-12">
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{{ currentContactName }}
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</h4>
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<div class="flex items-center gap-2">
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<CardPriorityIcon :priority="conversation.priority || null" />
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<div
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v-tooltip.left="inboxName"
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class="flex items-center justify-center flex-shrink-0 rounded-full bg-n-alpha-2 size-5"
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>
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<!-- Special handling for voice channel with specific icons based on call status -->
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<span
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v-if="isVoiceChannel && normalizedCallStatus === 'missed'"
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class="i-ph-phone-x-fill text-red-600 dark:text-red-400 size-3 inline-block"
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></span>
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<span
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v-else-if="isVoiceChannel && normalizedCallStatus === 'active'"
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class="i-ph-phone-call-fill text-woot-600 dark:text-woot-400 size-3 inline-block"
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></span>
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<span
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v-else-if="isVoiceChannel && normalizedCallStatus === 'ended' && isIncomingCall"
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class="i-ph-phone-incoming-fill text-n-slate-11 size-3 inline-block"
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></span>
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<span
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v-else-if="isVoiceChannel && normalizedCallStatus === 'ended'"
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class="i-ph-phone-outgoing-fill text-n-slate-11 size-3 inline-block"
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></span>
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<span
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v-else-if="isVoiceChannel && isIncomingCall"
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class="i-ph-phone-incoming-fill text-green-600 dark:text-green-400 size-3 inline-block"
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:class="{ 'pulse-animation': normalizedCallStatus === 'ringing' }"
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></span>
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<span
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v-else-if="isVoiceChannel"
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class="i-ph-phone-outgoing-fill text-green-600 dark:text-green-400 size-3 inline-block"
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:class="{ 'pulse-animation': normalizedCallStatus === 'ringing' }"
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></span>
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<Icon
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v-else
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:icon="inboxIcon"
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class="flex-shrink-0 text-n-slate-11 size-3"
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/>
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</div>
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<span class="text-sm text-n-slate-10">
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{{ lastActivityAt }}
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</span>
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</div>
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</div>
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<!-- Special preview for voice channel conversations -->
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<div
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v-if="isVoiceChannel"
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class="flex items-center py-1 h-7 gap-1 mb-0 text-sm line-clamp-1"
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:class="{
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'text-green-600 dark:text-green-400': normalizedCallStatus === 'ringing',
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'text-woot-600 dark:text-woot-400': normalizedCallStatus === 'active',
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'text-red-600 dark:text-red-400': normalizedCallStatus === 'missed' || normalizedCallStatus === 'no-answer',
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'text-slate-600 dark:text-slate-400': normalizedCallStatus === 'ended'
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}"
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>
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<!-- Icon based on call status -->
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<i v-if="normalizedCallStatus === 'missed' || normalizedCallStatus === 'no-answer'"
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class="i-ph-phone-x-fill text-base inline-block flex-shrink-0 text-red-600 dark:text-red-400 mr-1"></i>
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<i v-else-if="normalizedCallStatus === 'active'"
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class="i-ph-phone-call-fill text-base inline-block flex-shrink-0 text-woot-600 dark:text-woot-400 mr-1"></i>
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<i v-else-if="normalizedCallStatus === 'ended'"
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class="i-ph-phone-fill text-base inline-block flex-shrink-0 text-slate-600 dark:text-slate-400 mr-1"></i>
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<i v-else-if="isIncomingCall"
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class="i-ph-phone-incoming-fill text-base inline-block flex-shrink-0 text-green-600 dark:text-green-400 mr-1"
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:class="{ 'pulse-animation': normalizedCallStatus === 'ringing' }"></i>
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<i v-else
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class="i-ph-phone-outgoing-fill text-base inline-block flex-shrink-0 text-green-600 dark:text-green-400 mr-1"
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:class="{ 'pulse-animation': normalizedCallStatus === 'ringing' }"></i>
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<span class="text-current truncate">{{ callStatusText }}</span>
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<!-- Join now prompt for ringing calls -->
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<span
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v-if="normalizedCallStatus === 'ringing'"
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class="flex-shrink-0 text-xs font-medium text-green-600 dark:text-green-400"
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>
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({{ t('CONVERSATION.VOICE_CALL.JOIN_CALL') }})
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</span>
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</div>
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<!-- Regular message previews for non-voice channel conversations -->
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<template v-else>
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<CardMessagePreview
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v-show="showMessagePreviewWithoutMeta"
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:conversation="conversation"
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/>
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<CardMessagePreviewWithMeta
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v-show="!showMessagePreviewWithoutMeta"
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ref="cardMessagePreviewWithMetaRef"
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:conversation="conversation"
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:account-labels="accountLabels"
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/>
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</template>
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</div>
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</div>
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</template>
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<style lang="scss" scoped>
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.conversation-ringing {
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animation: border-pulse 1.5s infinite;
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}
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.pulse-animation {
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animation: icon-pulse 1.5s infinite;
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}
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@keyframes border-pulse {
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0% {
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border-color: rgba(34, 197, 94, 0.8); /* Green for ringing */
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}
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50% {
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border-color: rgba(34, 197, 94, 0.2);
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}
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100% {
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border-color: rgba(34, 197, 94, 0.8);
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}
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}
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@keyframes icon-pulse {
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0% {
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opacity: 1;
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}
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50% {
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opacity: 0.5;
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}
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100% {
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opacity: 1;
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}
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}
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</style>
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