- episode_key_for falls back to the incoming message's created_at when
waiting_since is still nil (it is written after MESSAGE_CREATED dispatches),
so awaiting-agent episodes no longer arm as awaiting_agent:0 and get skipped
as episode_moved on the first customer message after an agent reply.
- Editing a rule's trigger, conditions, or actions (not just the delay) now
discards its armed pending rows so they can't fire against a definition they
were never armed under; deleting rather than skipping frees the episode slot
so the new definition re-arms on the next matching event.
- The rule form only offers a delay when the config supports it: the delayed
option is disabled with an explanation for attribute_changed conditions and
for non-status conditions on conversation events, and the backend's specific
error is surfaced on save instead of a generic message.
Tanmay Deep Sharma
1e6291616d