Files
chatwoot/app/javascript/dashboard/store/modules/conversationUnreadCounts.js
T
f33e469e9a feat: Unread Count: Frontend changes for showing unread count badges (3/3)[CW-6851] (#14372)
# Pull Request Template

## Description
This is the third and final PR in a series of PRs for Introducing unread
counts in the sidebar for inboxes and labels.

In this PR:
* Added frontend changes to show the badges for unread counts for
Inboxes and Labels
* Added specs for the changes

Issue:
https://linear.app/chatwoot/issue/CW-6851/support-unread-conversation-counts



## Type of change

Please delete options that are not relevant.

- [ ] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

Tested this locally. Cases to test:
* Send a message from the widget and see if the count changes
* Mark a conversation as unread and see the count change for inbox
* Open an unread conversation as agent and see the count go down
* Add a label to an unread conversation from sidebar right click action
without opening the conversation and see the count of un-reads on the
label change

Added the screenshot of how it will look like

<img width="614" height="990" alt="Screenshot 2026-05-05 at 7 00 11 PM"
src="https://github.com/user-attachments/assets/99fbaa9f-bcf2-4d8d-86e2-5727f652a9dd"
/>



## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2026-05-20 19:21:25 +05:30

71 lines
1.7 KiB
JavaScript

import ConversationAPI from '../../api/conversations';
import types from '../mutation-types';
export const state = {
inboxes: {},
labels: {},
teams: {},
};
const normalizeCounts = counts => {
return Object.entries(counts || {}).reduce((result, [id, count]) => {
const parsedCount = Number(count);
if (Number.isFinite(parsedCount) && parsedCount > 0) {
result[String(id)] = parsedCount;
}
return result;
}, {});
};
export const getters = {
getInboxUnreadCount: $state => inboxId => {
return $state.inboxes[String(inboxId)] || 0;
},
getLabelUnreadCount: $state => labelId => {
return $state.labels[String(labelId)] || 0;
},
getTeamUnreadCount: $state => teamId => {
return $state.teams[String(teamId)] || 0;
},
getInboxUnreadCounts($state) {
return $state.inboxes;
},
getLabelUnreadCounts($state) {
return $state.labels;
},
getTeamUnreadCounts($state) {
return $state.teams;
},
};
export const actions = {
get: async function getUnreadCounts({ commit }) {
try {
const response = await ConversationAPI.getUnreadCounts();
commit(types.SET_CONVERSATION_UNREAD_COUNTS, response.data.payload);
} catch (error) {
// Ignore errors so the sidebar can continue rendering without badges.
}
},
clear({ commit }) {
commit(types.SET_CONVERSATION_UNREAD_COUNTS, {});
},
};
export const mutations = {
[types.SET_CONVERSATION_UNREAD_COUNTS]($state, payload = {}) {
$state.inboxes = normalizeCounts(payload.inboxes);
$state.labels = normalizeCounts(payload.labels);
$state.teams = normalizeCounts(payload.teams);
},
};
export default {
namespaced: true,
state,
getters,
actions,
mutations,
};