PranavandGitHub 5491ca2470 feat: Differentiate bot and user in the summary (#12801) ...

While generating the summary, use the appropriate sender type for the
message.

2025-11-05 11:42:21 -08:00

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bot_message

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captain

feat(ee): Captain custom http tools (#12584)

2025-10-06 07:53:15 -07:00

channel

fix: Extend phone number normalization to Twilio WhatsApp (#12655)

2025-10-28 18:16:29 +05:30

facebook_message

feat: extending lock to single conversation to meta inbox (#9104)

2024-04-03 21:33:23 +05:30

instagram

fix: resolve mutex conflicts in Instagram webhook specs (#12154)

2025-08-11 23:31:25 +05:30

instagram_message

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integrations

chore: Add region option to Dialogflow integration (#11510)

2025-06-05 20:01:17 -05:00

twitter

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account_saml_settings.rb

feat: add saml model & controller [CW-2958] (#12289)

2025-09-03 13:30:42 -07:00

account_users.rb

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accounts.rb

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agent_bot_inboxes.rb

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agent_bots.rb

feat: Add backend APIs for the bot metrics (#9031)

2024-03-01 08:20:20 -08:00

agent_capacity_policies.rb

feat: Add agent capacity controllers (#12200)

2025-08-26 19:12:58 -07:00

applied_slas.rb

feat: Add sidekiq jobs to monitor applied SLAs (#8828)

2024-02-07 21:44:56 +04:00

articles.rb

fix: Update specs, add background response job implementation for copilot threads (#11600)

2025-05-27 14:10:27 -06:00

assignment_policies.rb

feat: Add assignment policies controllers with jbuilder views (#12199)

2025-08-18 19:15:21 -07:00

automation_rules.rb

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campaigns.rb

feat: WhatsApp campaigns (#11910)

2025-07-16 09:04:02 +05:30

canned_responses.rb

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categories.rb

fix: Update specs, add background response job implementation for copilot threads (#11600)

2025-05-27 14:10:27 -06:00

clearbit_response.rb

feat: account onboarding with clearbit (#8857)

2024-02-12 23:21:42 +05:30

companies.rb

feat: Add company model and API with tests (#12548)

2025-10-08 07:53:43 -07:00

contact_inbox.rb

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contacts.rb

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conversation_participants.rb

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conversations.rb

feat: Add the ability to un-assign teams using automation (#9668)

2024-06-26 12:40:36 -07:00

csat_survey_responses.rb

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custom_attribute_definitions.rb

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custom_filters.rb

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custom_roles.rb

chore: Fix flaky permissions test (#10074)

2024-09-04 16:13:29 -07:00

dashboard_app.rb

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data_import.rb

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email_template.rb

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folders.rb

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inbox_assignment_policies.rb

feat: Add assignment policies controllers with jbuilder views (#12199)

2025-08-18 19:15:21 -07:00

inbox_capacity_limits.rb

feat: Add agent capacity controllers (#12200)

2025-08-26 19:12:58 -07:00

inbox_members.rb

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inboxes.rb

chore: Update the behavior of Captain resolutions (#10794)

2025-02-03 16:25:08 +05:30

installation_config.rb

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labels.rb

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macros.rb

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mentions.rb

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messages.rb

feat: Differentiate bot and user in the summary (#12801)

2025-11-05 11:42:21 -08:00

notes.rb

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notification_subscriptions.rb

fix: Add catch for additional webpush errors (#9662)

2024-06-21 14:58:36 -07:00

notifications.rb

fix: Inbox view Read/Snoozed display filters (#8907)

2024-02-17 13:59:25 +05:30

platform_apps_permissibles.rb

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platform_apps.rb

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portals.rb

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related_categories.rb

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reporting_events.rb

feat: Improve Report API performance (#9476)

2024-05-22 17:34:24 -07:00

sla_events.rb

feat: add sla events table (#9126)

2024-03-20 11:59:37 +05:30

sla_policies.rb

feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602)

2024-01-23 23:48:02 +05:30

super_admins.rb

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team_members.rb

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teams.rb

feat: Add new APIs for live reports with team filter (#10994)

2025-02-27 16:11:04 -08:00

users.rb

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webhooks.rb

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working_hours.rb

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