chatwoot

account

fix: account email validation during signup (#11307 )

2025-05-20 20:45:39 -07:00

auto_assignment

feat: show assignment policy name in auto-assignment activity messages (#13598 )

2026-02-24 13:32:54 +05:30

automation_rules

fix: Add email rate limiting to automation rule actions (#13474 )

2026-02-07 10:02:40 -08:00

base

chore: Add cache to improve widget performance (#11163 )

2025-03-24 16:04:49 -07:00

contacts

feat: outbound voice call essentials (#12782 )

2025-11-24 17:47:00 -08:00

conversations

feat: allow agent bots to toggle typing status (#13705 )

2026-03-05 08:13:52 -08:00

crm

Revert "chore: Upgrade Rails to 7.2.2 and update Gemfile dependencies (#11037 )"

2026-02-03 21:09:42 -08:00

data_import

fix: downcase email before finding (#8921 )

2024-02-21 18:51:00 +05:30

email

chore: Migrate mailers from the worker to jobs (#12331 )

2025-10-21 16:36:37 -07:00

email_templates

chore: Fix emails being sent with the wrong translations (#2236 )

2021-06-08 22:45:01 +05:30

facebook

feat(facebook): use HUMAN_AGENT tag for Messenger replies when human-agent config is enabled (#13690 )

2026-03-02 15:32:59 +04:00

filters

refactor: extract custom attribute methods from FilterService (#13743 )

2026-03-10 14:15:52 +05:30

geocoder

fix: ip-lookup database lazy loading for all environments (#8052 )

2024-10-22 23:18:30 -07:00

google

feat: add Google Email fetch and OAuth token refresh service (#9603 )

2024-06-11 14:22:03 +05:30

imap

fix: call authorization_error! on IMAP auth failures (#13560 ) (revert) (#13671 )

2026-02-26 18:45:18 -08:00

instagram

fix: Handle Instagram API error codes properly in message processing (#13002 )

2025-12-04 18:53:50 +05:30

internal

perf: reduce presence update frequency and fix background tab throttling (#13726 )

2026-03-09 18:23:44 +05:30

labels

fix: Update associations when a label is updated (#3046 )

2021-09-21 10:16:32 +05:30

line

feat(inbox): Enable conversation continuity for social channels (#11079 )

2026-02-25 13:56:51 +04:00

linear

feat: Add activity messages for linear actions (#11654 )

2025-06-13 11:57:11 +05:30

liquid

feat: Add liquid processing for SMS campaigns (#10981 )

2025-06-11 13:16:44 -04:00

llm_formatter

feat: new Captain Editor (#13235 )

2026-01-21 13:39:07 +05:30

macros

feat: Add webhook event support for macros (#11235 )

2025-04-02 20:26:55 -07:00

mailbox

refactor: strategy pattern for mailbox conversation finding (#12766 )

2025-11-10 20:47:18 +05:30

message_templates

fix: Captain not responding to campaign conversations (#13489 )

2026-02-12 10:07:56 +05:30

messages

feat: add per-account daily rate limit for outbound emails (#13411 )

2026-02-03 02:06:51 +05:30

mfa

feat: MFA (#12290 )

2025-09-18 20:19:24 +05:30

microsoft

feat: add Google Email fetch and OAuth token refresh service (#9603 )

2024-06-11 14:22:03 +05:30

notification

feat: add per-account daily rate limit for outbound emails (#13411 )

2026-02-03 02:06:51 +05:30

reporting_events

style: format metrics

2026-03-11 19:49:14 +05:30

reports

refactor: frontend IANA

2026-03-12 13:45:42 +05:30

sms

fix: Error shouldn't halt the campaign for entire audience (#11980 )

2025-08-11 12:03:48 +05:30

fix: Use Faraday for Telegram document uploads to fix large file failures (#13397 )

2026-02-10 14:25:25 -08:00

tiktok

feat(inbox): Enable conversation continuity for social channels (#11079 )

2026-02-25 13:56:51 +04:00

twilio

fix(twilio): prevent dead jobs on missing channel lookup (#13522 )

2026-02-13 14:06:12 -08:00

twitter

feat: hide CSAT survey URLs from agents in dashboard (#11622 )

2025-06-11 23:39:47 +05:30

feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575 )

2026-02-24 15:11:04 +04:00

widget

feat: MFA (#12290 )

2025-09-18 20:19:24 +05:30

account_deletion_service.rb

fix(account-deletion): normalize deleted email suffix and handle collisions safely (#13472 )

2026-02-07 17:29:27 -08:00

action_service.rb

fix: Add fix to only allow confirmed agents to used in Agent Assingments at Macros/Automations (#13225 )

2026-03-11 02:01:53 -07:00

base_refresh_oauth_token_service.rb

feat: add Google Email fetch and OAuth token refresh service (#9603 )

2024-06-11 14:22:03 +05:30

base_token_service.rb

feat: MFA (#12290 )

2025-09-18 20:19:24 +05:30

csat_survey_service.rb

fix: Respect survey label rules for WhatsApp CSAT template (#13285 )

2026-01-15 22:16:00 -08:00

csat_template_management_service.rb

feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575 )

2026-02-24 15:11:04 +04:00

csat_template_name_service.rb

feat: Add support for sending CSAT surveys via templates (Whatsapp Twilio) (#13143 )

2026-01-13 16:32:02 +04:00

csat_template_utility_analysis_service.rb

feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575 )

2026-02-24 15:11:04 +04:00

csat_template_utility_rubric.rb

feat(csat): Add WhatsApp utility template analyzer with rewrite guidance (#13575 )

2026-02-24 15:11:04 +04:00

filter_service.rb

refactor: extract custom attribute methods from FilterService (#13743 )

2026-03-10 14:15:52 +05:30

ip_lookup_service.rb

feat(poc): Disable widget based on country (#6658 )

2023-03-14 09:09:57 -07:00

search_service.rb

feat: Advanced Search Backend (#12917 )

2026-01-07 15:30:49 +05:30