ed3059c1aa
Documents the existing API inbox webhook_url request field and expands inbox create/update request docs with channel-specific schemas and examples. Closes #14591 ## Why API inboxes already accept channel.webhook_url through Channel::Api editable attributes, but the OpenAPI request schemas did not document the field. The previous mixed channel object also made it hard to see which fields belong to each supported channel type. ## What changed - Added named channel payload schemas for supported inbox create channel types. - Added channel-specific create request samples in this order: Website inbox, API channel, Email channel, LINE channel, Telegram channel, WhatsApp channel, SMS channel. - Added common inbox fields such as greeting_enabled, greeting_message, enable_auto_assignment, working_hours_enabled, and timezone to request samples. - Kept website-only flags such as allow_messages_after_resolved and enable_email_collect only in website inbox samples. - Annotated inbox request field descriptions with channel availability where Swagger UI cannot dynamically filter fields. - Added channel-specific update settings schemas and request samples for editable channel attributes. - Documented channel.webhook_url for API inbox create/update payloads. - Rebuilt generated Swagger JSON and tag-group specs. ## Screenshots **Website inbox request sample** Shows the request sample selector set to Website inbox, including website-only fields such as enable_email_collect and allow_messages_after_resolved. <img width="3840" height="2160" alt="Website inbox request sample" src="https://github.com/user-attachments/assets/ad130f04-b336-4cc3-aba1-e934b646d447" /> **API channel request sample** Shows the selector switched to API channel, with API-specific fields such as webhook_url, hmac_mandatory, and additional_attributes. <img width="3840" height="2160" alt="API channel request sample" src="https://github.com/user-attachments/assets/09484816-1d47-490f-9ab4-195835ed5cd3" /> **Expanded channel schema** Shows the request-body schema with channel expanded, including the type selector and channel-specific fields under it. <img width="3840" height="2160" alt="Expanded channel schema" src="https://github.com/user-attachments/assets/f6c4878e-ac34-40fe-8be3-5913f27cbdd8" /> ## Validation - bundle exec rake swagger:build - bundle exec rspec spec/swagger/openapi_spec.rb - Rendered the local Swagger page and verified the request sample dropdown order and API channel payload. --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
131 lines
4.1 KiB
YAML
131 lines
4.1 KiB
YAML
type: object
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properties:
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name:
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type: string
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description: The name of the inbox.
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example: 'Support'
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avatar:
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type: string
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format: binary
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description: Image file for avatar.
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greeting_enabled:
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type: boolean
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description: Enable greeting message.
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example: true
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greeting_message:
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type: string
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description: Greeting message to send when greeting messages are enabled.
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example: Hello, how can I help you?
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enable_email_collect:
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type: boolean
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description: |
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Enable email collection.
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Available for: `Website`
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example: true
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csat_survey_enabled:
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type: boolean
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description: Enable CSAT survey.
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example: true
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csat_config:
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type: object
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description: CSAT survey configuration.
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properties:
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display_type:
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type: string
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description: Display style for the CSAT survey.
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enum: ['emoji', 'star']
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example: emoji
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message:
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type: string
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description: Message shown with the CSAT survey.
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example: Please rate your conversation
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button_text:
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type: string
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description: Text shown on the CSAT survey button.
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example: Please rate us
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language:
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type: string
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description: Language code for the CSAT survey.
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example: en
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survey_rules:
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type: object
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description: Rules that decide when to show the CSAT survey.
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properties:
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operator:
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type: string
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example: contains
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values:
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type: array
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items:
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type: string
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example: ['billing']
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enable_auto_assignment:
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type: boolean
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description: Enable Auto Assignment.
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example: true
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working_hours_enabled:
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type: boolean
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description: Enable working hours.
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example: true
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out_of_office_message:
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type: string
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description: Out of office message to send outside working hours.
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example: We are currently out of office. Please leave a message and we will get back to you.
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timezone:
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type: string
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description: Timezone of the inbox.
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example: 'America/New_York'
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allow_messages_after_resolved:
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type: boolean
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description: |
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Allow messages after conversation is resolved.
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Available for: `Website`
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example: true
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lock_to_single_conversation:
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type: boolean
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description: |
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Lock contact messages to a single active conversation.
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Available for: `API` `LINE` `Telegram` `WhatsApp` `SMS`
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example: true
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portal_id:
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type: integer
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description: Id of the help center portal to attach to the inbox.
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example: 1
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sender_name_type:
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type: string
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description: |
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Sender name type for outbound email replies.
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Available for: `Website` `Email`
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enum: ['friendly', 'professional']
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example: 'friendly'
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business_name:
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type: string
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description: |
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Business name for outbound email replies.
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Available for: `Website` `Email`
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example: 'My Business'
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channel:
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oneOf:
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- $ref: '#/components/schemas/inbox_create_web_widget_channel_payload'
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- $ref: '#/components/schemas/inbox_create_api_channel_payload'
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- $ref: '#/components/schemas/inbox_create_email_channel_payload'
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- $ref: '#/components/schemas/inbox_create_line_channel_payload'
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- $ref: '#/components/schemas/inbox_create_telegram_channel_payload'
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- $ref: '#/components/schemas/inbox_create_whatsapp_channel_payload'
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- $ref: '#/components/schemas/inbox_create_sms_channel_payload'
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discriminator:
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propertyName: type
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mapping:
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web_widget: '#/components/schemas/inbox_create_web_widget_channel_payload'
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api: '#/components/schemas/inbox_create_api_channel_payload'
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email: '#/components/schemas/inbox_create_email_channel_payload'
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line: '#/components/schemas/inbox_create_line_channel_payload'
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telegram: '#/components/schemas/inbox_create_telegram_channel_payload'
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whatsapp: '#/components/schemas/inbox_create_whatsapp_channel_payload'
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sms: '#/components/schemas/inbox_create_sms_channel_payload'
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