Files
chatwoot/spec/services/whatsapp/liquid_template_processor_service_spec.rb
f8f0caf443 feat(campaigns): Add variable support to WhatsApp campaigns (#13649)
Fixes
https://linear.app/chatwoot/issue/CW-5641/add-the-support-for-variables-in-whatsapp-campaign-templates

This PR adds liquid variable support to WhatsApp campaigns, enabling
dynamic per-contact personalization. It supports the same liquid
variables as SMS campaigns ({{contact.name}}, {{contact.email}}, etc.).
Variables are processed per-contact when the campaign executes, allowing
personalized messages at scale.

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin <12408980+muhsin-k@users.noreply.github.com>
Co-authored-by: Sony Mathew <sony@chatwoot.com>
2026-04-28 21:57:30 +04:00

348 lines
12 KiB
Ruby

require 'rails_helper'
describe Whatsapp::LiquidTemplateProcessorService do
let(:account) { create(:account) }
let(:agent) { create(:user, account: account, name: 'Agent Smith') }
let(:inbox) { create(:inbox, account: account, name: 'Support Inbox') }
let(:contact) { create(:contact, account: account, name: 'John Doe', email: 'john@example.com', phone_number: '+1234567890') }
let(:campaign) { create(:campaign, account: account, inbox: inbox, sender: agent, message: 'Test message') }
let(:service) { described_class.new(campaign: campaign, contact: contact) }
describe '#process_template_params' do
context 'when template_params is blank' do
it 'returns the original template_params' do
result = service.process_template_params(nil)
expect(result).to be_nil
end
end
context 'when processed_params is blank' do
let(:template_params) { { 'name' => 'test_template' } }
it 'returns the original template_params' do
result = service.process_template_params(template_params)
expect(result).to eq(template_params)
end
end
context 'with body parameters containing liquid variables' do
let(:template_params) do
{
'name' => 'test_template',
'namespace' => 'test_namespace',
'language' => 'en',
'processed_params' => {
'body' => {
'name' => '{{contact.name}}',
'email' => '{{contact.email}}',
'static_text' => 'Hello World'
}
}
}
end
it 'processes liquid variables in body parameters' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']['body']['name']).to eq(contact_drop_name)
expect(result['processed_params']['body']['email']).to eq(contact.email)
expect(result['processed_params']['body']['static_text']).to eq('Hello World')
end
it 'does not modify the original template_params' do
original_name_value = template_params['processed_params']['body']['name']
service.process_template_params(template_params)
expect(template_params['processed_params']['body']['name']).to eq(original_name_value)
end
end
context 'with header parameters containing liquid variables' do
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'header' => {
'media_url' => 'https://example.com/{{contact.name}}.jpg',
'media_name' => '{{contact.name}}_document.pdf'
}
}
}
end
it 'processes liquid variables in header parameters' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']['header']['media_url']).to eq("https://example.com/#{contact_drop_name}.jpg")
expect(result['processed_params']['header']['media_name']).to eq("#{contact_drop_name}_document.pdf")
end
end
context 'with button parameters containing liquid variables' do
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'buttons' => [
{ 'type' => 'url', 'parameter' => '{{contact.email}}' },
{ 'type' => 'copy_code', 'parameter' => 'CODE-{{contact.name}}' }
]
}
}
end
it 'processes liquid variables in button parameters' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']['buttons'][0]['parameter']).to eq(contact.email)
expect(result['processed_params']['buttons'][1]['parameter']).to eq("CODE-#{contact_drop_name}")
end
end
context 'with footer parameters containing liquid variables' do
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'footer' => {
'text' => 'From {{agent.name}} at {{account.name}}'
}
}
}
end
it 'processes liquid variables in footer parameters' do
result = service.process_template_params(template_params)
agent_drop_name = UserDrop.new(agent).name
expect(result['processed_params']['footer']['text']).to eq("From #{agent_drop_name} at #{account.name}")
end
end
context 'with multiple liquid variables across different sections' do
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'body' => {
'greeting' => 'Hello {{contact.name}}',
'agent' => 'Your agent is {{agent.name}}'
},
'header' => {
'media_name' => '{{contact.name}}_file.pdf'
},
'buttons' => [
{ 'parameter' => '{{contact.email}}' }
],
'footer' => {
'text' => '{{inbox.name}}'
}
}
}
end
it 'processes all liquid variables correctly' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
agent_drop_name = UserDrop.new(agent).name
expect(result['processed_params']['body']['greeting']).to eq("Hello #{contact_drop_name}")
expect(result['processed_params']['body']['agent']).to eq("Your agent is #{agent_drop_name}")
expect(result['processed_params']['header']['media_name']).to eq("#{contact_drop_name}_file.pdf")
expect(result['processed_params']['buttons'][0]['parameter']).to eq(contact.email)
expect(result['processed_params']['footer']['text']).to eq(inbox.name)
end
end
context 'with blank or nil values' do
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'body' => {
'name' => nil,
'email' => '',
'valid' => '{{contact.name}}'
}
}
}
end
it 'handles blank values gracefully' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']['body']['name']).to be_nil
expect(result['processed_params']['body']['email']).to eq('')
expect(result['processed_params']['body']['valid']).to eq(contact_drop_name)
end
end
context 'when liquid variable resolves to blank' do
let(:contact) { create(:contact, account: account, name: 'John', email: nil, phone_number: '+1234567890') }
it 'returns nil for enhanced params with blank rendered values' do
template_params = {
'name' => 'test_template',
'processed_params' => {
'body' => {
'email' => '{{contact.email}}'
}
}
}
result = service.process_template_params(template_params)
expect(result).to be_nil
end
it 'returns nil for legacy hash params with blank rendered values' do
template_params = {
'name' => 'test_template',
'processed_params' => {
'1' => '{{contact.email}}'
}
}
result = service.process_template_params(template_params)
expect(result).to be_nil
end
it 'returns nil for legacy array params with blank rendered values' do
template_params = {
'name' => 'test_template',
'processed_params' => ['{{contact.email}}']
}
result = service.process_template_params(template_params)
expect(result).to be_nil
end
it 'returns nil for button params with blank rendered values' do
template_params = {
'name' => 'test_template',
'processed_params' => {
'buttons' => [
{ 'type' => 'url', 'parameter' => '{{contact.email}}' }
]
}
}
result = service.process_template_params(template_params)
expect(result).to be_nil
end
it 'returns processed params when all variables resolve to non-blank values' do
template_params = {
'name' => 'test_template',
'processed_params' => {
'body' => {
'name' => '{{contact.name}}'
}
}
}
result = service.process_template_params(template_params)
expect(result).not_to be_nil
expect(result['processed_params']['body']['name']).to eq(ContactDrop.new(contact).name)
end
end
context 'with custom attributes' do
let(:contact) do
create(:contact, account: account, name: 'John Doe',
custom_attributes: { 'company' => 'Acme Inc', 'plan' => 'Premium' })
end
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'body' => {
'company' => '{{contact.custom_attribute.company}}',
'plan' => '{{contact.custom_attribute.plan}}'
}
}
}
end
it 'processes custom attribute liquid variables' do
result = service.process_template_params(template_params)
expect(result['processed_params']['body']['company']).to eq('Acme Inc')
expect(result['processed_params']['body']['plan']).to eq('Premium')
end
end
context 'with invalid liquid syntax' do
let(:template_params) do
{
'name' => 'test_template',
'processed_params' => {
'body' => {
'invalid' => '{{contact.name missing braces'
}
}
}
end
it 'returns original value when liquid parsing fails' do
result = service.process_template_params(template_params)
expect(result['processed_params']['body']['invalid']).to eq('{{contact.name missing braces')
end
end
context 'with legacy flat hash processed_params' do
let(:template_params) do
{
'name' => 'legacy_template',
'processed_params' => {
'1' => '{{contact.name}}',
'2' => '{{contact.email}}',
'3' => 'Hello World'
}
}
end
it 'processes liquid variables in legacy hash values' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']['1']).to eq(contact_drop_name)
expect(result['processed_params']['2']).to eq(contact.email)
expect(result['processed_params']['3']).to eq('Hello World')
end
it 'treats component-named string values as legacy params' do
params_with_component_named_key = {
'name' => 'legacy_template',
'processed_params' => { 'body' => '{{contact.name}}' }
}
result = service.process_template_params(params_with_component_named_key)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']['body']).to eq(contact_drop_name)
end
end
context 'with legacy array processed_params' do
let(:template_params) do
{
'name' => 'legacy_template',
'processed_params' => ['{{contact.name}}', '{{contact.email}}', 'Hello World']
}
end
it 'processes liquid variables in legacy array values' do
result = service.process_template_params(template_params)
contact_drop_name = ContactDrop.new(contact).name
expect(result['processed_params']).to eq([contact_drop_name, contact.email, 'Hello World'])
end
end
end
end