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Vishnu NarayananandGitHub ee6382109a feat: prevent deleted email conversations from syncing again (#14612)
# Pull Request Template

## Description

Prevent deleted email conversations from being synced into Chatwoot
again while they are still within the IMAP sync window.

When an admin explicitly deletes an email conversation, the incoming
email message IDs are stored temporarily in Redis. IMAP sync checks
these recently deleted message IDs in addition to existing message
records. Each Redis key expires automatically after two days.

This applies only to explicit conversation deletion. Individual message
deletion, inbox deletion, and account deletion keep their existing
behavior.

Fixes
[CW-7214](https://linear.app/chatwoot/issue/CW-7214/deleted-mails-in-gmail-inbox-gets-synced-again)
2026-06-15 17:06:40 +05:30

17 lines
419 B
Ruby

class Conversations::DeleteService
pattr_initialize [:conversation!, :user, :ip]
def perform
track_deleted_email_messages
::DeleteObjectJob.perform_later(conversation, user, ip)
end
private
def track_deleted_email_messages
return unless conversation.inbox.email?
Imap::DeletedMessageTracker.new(inbox: conversation.inbox).record(conversation.messages.incoming.pluck(:source_id))
end
end