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Tanmay Deep SharmaandGitHub 8d5d02ea97 feat: add per-inbox toggle to disable incoming calls (#14645)
## Description

Adds a per-inbox "Allow incoming calls" toggle for voice-enabled
WhatsApp and Twilio inboxes. When turned off, the setting is persisted
on the channel; actually rejecting inbound calls is handled in a
follow-up PR.

## Type of change

- [ ] New feature (non-breaking change which adds functionality)

## Screenshot
<img width="804" height="384" alt="Screenshot 2026-06-04 at 11 44 07 AM"
src="https://github.com/user-attachments/assets/df8bb026-0387-4031-bcba-6d9a56872eb7"
/>


## Checklist:

- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2026-06-11 14:22:44 +05:30

90 lines
3.0 KiB
Ruby

# == Schema Information
#
# Table name: channel_twilio_sms
#
# id :bigint not null, primary key
# account_sid :string not null
# api_key_secret :string
# api_key_sid :string
# auth_token :string not null
# content_templates :jsonb
# content_templates_last_updated :datetime
# medium :integer default("sms")
# messaging_service_sid :string
# phone_number :string
# provider_config :jsonb
# twiml_app_sid :string
# voice_enabled :boolean default(FALSE), not null
# created_at :datetime not null
# updated_at :datetime not null
# account_id :integer not null
#
# Indexes
#
# index_channel_twilio_sms_on_account_sid_and_phone_number (account_sid,phone_number) UNIQUE
# index_channel_twilio_sms_on_messaging_service_sid (messaging_service_sid) UNIQUE
# index_channel_twilio_sms_on_phone_number (phone_number) UNIQUE
#
class Channel::TwilioSms < ApplicationRecord
include Channelable
include Rails.application.routes.url_helpers
self.table_name = 'channel_twilio_sms'
# TODO: Remove guard once encryption keys become mandatory (target 3-4 releases out).
encrypts :auth_token if Chatwoot.encryption_configured?
validates :account_sid, presence: true
# The same parameter is used to store api_key_secret if api_key authentication is opted
validates :auth_token, presence: true
EDITABLE_ATTRS = [
:account_sid,
:auth_token
].freeze
# Must have _one_ of messaging_service_sid _or_ phone_number, and messaging_service_sid is preferred
validates :messaging_service_sid, uniqueness: true, presence: true, unless: :phone_number?
validates :phone_number, absence: true, if: :messaging_service_sid?
validates :phone_number, uniqueness: true, allow_nil: true
enum medium: { sms: 0, whatsapp: 1 }
def name
medium == 'sms' ? 'Twilio SMS' : 'Whatsapp'
end
# Mutes only the incoming side of calling; default on, so only an explicit false disables inbound.
def inbound_calls_enabled?
provider_config['inbound_calls_enabled'] != false
end
def send_message(to:, body:, media_url: nil)
params = send_message_from.merge(to: to, body: body)
params[:media_url] = media_url if media_url.present?
params[:status_callback] = twilio_delivery_status_index_url
client.messages.create(**params)
end
def client
if api_key_sid.present?
Twilio::REST::Client.new(api_key_sid, auth_token, account_sid)
else
Twilio::REST::Client.new(account_sid, auth_token)
end
end
private
def send_message_from
if messaging_service_sid?
{ messaging_service_sid: messaging_service_sid }
else
{ from: phone_number }
end
end
end
Channel::TwilioSms.prepend_mod_with('Channel::TwilioSms')