## Description Adds a per-inbox "Allow incoming calls" toggle for voice-enabled WhatsApp and Twilio inboxes. When turned off, the setting is persisted on the channel; actually rejecting inbound calls is handled in a follow-up PR. ## Type of change - [ ] New feature (non-breaking change which adds functionality) ## Screenshot <img width="804" height="384" alt="Screenshot 2026-06-04 at 11 44 07 AM" src="https://github.com/user-attachments/assets/df8bb026-0387-4031-bcba-6d9a56872eb7" /> ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules
90 lines
3.0 KiB
Ruby
90 lines
3.0 KiB
Ruby
# == Schema Information
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#
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# Table name: channel_twilio_sms
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#
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# id :bigint not null, primary key
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# account_sid :string not null
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# api_key_secret :string
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# api_key_sid :string
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# auth_token :string not null
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# content_templates :jsonb
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# content_templates_last_updated :datetime
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# medium :integer default("sms")
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# messaging_service_sid :string
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# phone_number :string
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# provider_config :jsonb
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# twiml_app_sid :string
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# voice_enabled :boolean default(FALSE), not null
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :integer not null
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#
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# Indexes
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#
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# index_channel_twilio_sms_on_account_sid_and_phone_number (account_sid,phone_number) UNIQUE
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# index_channel_twilio_sms_on_messaging_service_sid (messaging_service_sid) UNIQUE
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# index_channel_twilio_sms_on_phone_number (phone_number) UNIQUE
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#
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class Channel::TwilioSms < ApplicationRecord
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include Channelable
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include Rails.application.routes.url_helpers
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self.table_name = 'channel_twilio_sms'
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# TODO: Remove guard once encryption keys become mandatory (target 3-4 releases out).
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encrypts :auth_token if Chatwoot.encryption_configured?
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validates :account_sid, presence: true
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# The same parameter is used to store api_key_secret if api_key authentication is opted
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validates :auth_token, presence: true
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EDITABLE_ATTRS = [
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:account_sid,
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:auth_token
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].freeze
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# Must have _one_ of messaging_service_sid _or_ phone_number, and messaging_service_sid is preferred
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validates :messaging_service_sid, uniqueness: true, presence: true, unless: :phone_number?
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validates :phone_number, absence: true, if: :messaging_service_sid?
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validates :phone_number, uniqueness: true, allow_nil: true
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enum medium: { sms: 0, whatsapp: 1 }
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def name
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medium == 'sms' ? 'Twilio SMS' : 'Whatsapp'
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end
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# Mutes only the incoming side of calling; default on, so only an explicit false disables inbound.
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def inbound_calls_enabled?
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provider_config['inbound_calls_enabled'] != false
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end
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def send_message(to:, body:, media_url: nil)
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params = send_message_from.merge(to: to, body: body)
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params[:media_url] = media_url if media_url.present?
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params[:status_callback] = twilio_delivery_status_index_url
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client.messages.create(**params)
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end
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def client
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if api_key_sid.present?
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Twilio::REST::Client.new(api_key_sid, auth_token, account_sid)
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else
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Twilio::REST::Client.new(account_sid, auth_token)
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end
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end
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private
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def send_message_from
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if messaging_service_sid?
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{ messaging_service_sid: messaging_service_sid }
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else
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{ from: phone_number }
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end
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end
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end
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Channel::TwilioSms.prepend_mod_with('Channel::TwilioSms')
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