1069 lines
46 KiB
JSON
1069 lines
46 KiB
JSON
{
|
|
"PROFILE_SETTINGS": {
|
|
"LINK": "Profileinstellungen",
|
|
"TITLE": "Profileinstellungen",
|
|
"BTN_TEXT": "Profil aktualisieren",
|
|
"DELETE_AVATAR": "Avatar löschen",
|
|
"AVATAR_DELETE_SUCCESS": "Avatar wurde erfolgreich gelöscht",
|
|
"AVATAR_DELETE_FAILED": "Beim Löschen des Avatars ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
|
|
"UPDATE_SUCCESS": "Ihr Profil wurde erfolgreich aktualisiert",
|
|
"PASSWORD_UPDATE_SUCCESS": "Ihr Passwort wurde erfolgreich geändert",
|
|
"AFTER_EMAIL_CHANGED": "Ihr Profil wurde erfolgreich aktualisiert. Melden Sie sich erneut an, wenn Ihre Anmeldeinformationen geändert werden",
|
|
"FORM": {
|
|
"PICTURE": "Profilbild",
|
|
"AVATAR": "Profilbild",
|
|
"ERROR": "Bitte korrigieren Sie Formularfehler",
|
|
"REMOVE_IMAGE": "Entfernen",
|
|
"UPLOAD_IMAGE": "Bild hochladen",
|
|
"UPDATE_IMAGE": "Bild aktualisieren",
|
|
"PROFILE_SECTION": {
|
|
"TITLE": "Profil",
|
|
"NOTE": "Ihre E-Mail-Adresse ist Ihre Identität und wird zum Anmelden verwendet."
|
|
},
|
|
"SEND_MESSAGE": {
|
|
"TITLE": "Hotkey zum Senden von Nachrichten",
|
|
"NOTE": "Sie können einen Hotkey (entweder Enter oder Cmd/Strg+Enter) basierend auf Ihrer Schreibpräferenz auswählen.",
|
|
"UPDATE_SUCCESS": "Ihre Einstellungen wurden erfolgreich aktualisiert",
|
|
"CARD": {
|
|
"ENTER_KEY": {
|
|
"HEADING": "Eingabe (↵)",
|
|
"CONTENT": "Senden Sie Nachrichten, indem Sie die Eingabetaste drücken, anstatt auf die Schaltfläche \"Senden\" zu klicken."
|
|
},
|
|
"CMD_ENTER_KEY": {
|
|
"HEADING": "Cmd/Strg + Enter (⌘ + ↵)",
|
|
"CONTENT": "Senden Sie Nachrichten, indem Sie Cmd/Strg + Eingabetaste drücken, anstatt auf die Schaltfläche „Senden“ zu klicken."
|
|
}
|
|
}
|
|
},
|
|
"INTERFACE_SECTION": {
|
|
"TITLE": "Interface",
|
|
"NOTE": "Customize the look and feel of your Chatwoot dashboard.",
|
|
"FONT_SIZE": {
|
|
"TITLE": "Font size",
|
|
"NOTE": "Adjust the text size across the dashboard based on your preference.",
|
|
"UPDATE_SUCCESS": "Your font settings have been updated successfully",
|
|
"UPDATE_ERROR": "There is an error while updating the font settings, please try again",
|
|
"OPTIONS": {
|
|
"SMALLER": "Smaller",
|
|
"SMALL": "Small",
|
|
"DEFAULT": "Standard",
|
|
"LARGE": "Large",
|
|
"LARGER": "Larger",
|
|
"EXTRA_LARGE": "Extra Large"
|
|
}
|
|
},
|
|
"LANGUAGE": {
|
|
"TITLE": "Preferred Language",
|
|
"NOTE": "Choose the language you want to use.",
|
|
"UPDATE_SUCCESS": "Your Language settings have been updated successfully",
|
|
"UPDATE_ERROR": "There is an error while updating the language settings, please try again",
|
|
"USE_ACCOUNT_DEFAULT": "Use account default"
|
|
}
|
|
},
|
|
"MESSAGE_SIGNATURE_SECTION": {
|
|
"TITLE": "Persönliche Nachrichtensignatur",
|
|
"NOTE": "Erstellen Sie eine einzigartige Nachrichtensignatur, die am Ende jeder Nachricht angezeigt wird, die Sie aus einem beliebigen Posteingang senden. Sie können auch ein Inline-Bild einfügen, das in Live-Chat-, E-Mail- und API-Postfächern unterstützt wird.",
|
|
"BTN_TEXT": "Nachrichten-Signatur speichern",
|
|
"API_ERROR": "Signatur konnte nicht gespeichert werden! Versuch es noch einmal",
|
|
"API_SUCCESS": "Signatur erfolgreich gespeichert",
|
|
"IMAGE_UPLOAD_ERROR": "Bild konnte nicht hochgeladen werden! Versuchen Sie es erneut",
|
|
"IMAGE_UPLOAD_SUCCESS": "Bild erfolgreich hinzugefügt. Bitte klicken Sie auf Speichern, um die Signatur zu speichern",
|
|
"IMAGE_UPLOAD_SIZE_ERROR": "Bildgröße sollte kleiner als {size}MB sein",
|
|
"INLINE_IMAGE_WARNING": "Pasted inline images were removed. Please use the image upload button to add images to your signature."
|
|
},
|
|
"MESSAGE_SIGNATURE": {
|
|
"LABEL": "Nachrichten-Signatur",
|
|
"ERROR": "Nachrichten-Signatur darf nicht leer sein",
|
|
"PLACEHOLDER": "Füge hier Deine persönliche Nachrichtensignatur ein."
|
|
},
|
|
"PASSWORD_SECTION": {
|
|
"TITLE": "Passwort",
|
|
"NOTE": "Durch das Aktualisieren Ihres Kennworts werden Ihre Anmeldungen auf mehreren Geräten zurückgesetzt.",
|
|
"BTN_TEXT": "Passwort ändern"
|
|
},
|
|
"SECURITY_SECTION": {
|
|
"TITLE": "Security",
|
|
"NOTE": "Manage additional security features for your account.",
|
|
"MFA_BUTTON": "Manage Two-Factor Authentication"
|
|
},
|
|
"SESSIONS_SECTION": {
|
|
"TITLE": "Active Sessions",
|
|
"NOTE": "These are the devices currently logged in to your account.",
|
|
"CURRENT": "Current session",
|
|
"REVOKE": "Revoke",
|
|
"REVOKE_SUCCESS": "Session revoked successfully",
|
|
"REVOKE_ERROR": "Unable to revoke session. Please try again.",
|
|
"FETCH_ERROR": "Unable to fetch sessions. Please try again.",
|
|
"LAST_ACTIVE": "Last active",
|
|
"UNKNOWN_DEVICE": "Unknown device"
|
|
},
|
|
"ACCESS_TOKEN": {
|
|
"TITLE": "Zugangstoken",
|
|
"NOTE": "Dieses Token kann verwendet werden, wenn Sie eine API-basierte Integration erstellen",
|
|
"PAID_PLAN_NOTE": "API access tokens are available on paid plans.",
|
|
"COPY": "Kopieren",
|
|
"RESET": "Zurücksetzen",
|
|
"CONFIRM_RESET": "Are you sure?",
|
|
"CONFIRM_HINT": "Click again to confirm",
|
|
"RESET_SUCCESS": "Access token regenerated successfully",
|
|
"RESET_ERROR": "Unable to regenerate access token. Please try again"
|
|
},
|
|
"AUDIO_NOTIFICATIONS_SECTION": {
|
|
"TITLE": "Audio Alerts",
|
|
"NOTE": "Enable audio alerts in dashboard for new messages and conversations.",
|
|
"PLAY": "Play sound",
|
|
"ALERT_TYPES": {
|
|
"NONE": "Keine",
|
|
"MINE": "Zugewiesen",
|
|
"ALL": "Alle",
|
|
"ASSIGNED": "My assigned conversations",
|
|
"UNASSIGNED": "Unassigned conversations",
|
|
"NOTME": "Open conversations assigned to others"
|
|
},
|
|
"ALERT_COMBINATIONS": {
|
|
"NONE": "You haven't selected any options, you won't receive any audio alerts.",
|
|
"ASSIGNED": "You'll receive alerts for conversations assigned to you.",
|
|
"UNASSIGNED": "You'll receive alerts for any unassigned conversations.",
|
|
"NOTME": "You'll receive alerts for conversations assigned to others.",
|
|
"ASSIGNED+UNASSIGNED": "You'll receive alerts for your assigned conversations and any unattended ones.",
|
|
"ASSIGNED+NOTME": "You'll receive alerts for conversations assigned to you and to others, but not for unassigned ones.",
|
|
"NOTME+UNASSIGNED": "You'll receive alerts for unattended conversations and those assigned to others.",
|
|
"ASSIGNED+NOTME+UNASSIGNED": "You'll receive alerts for all conversations."
|
|
},
|
|
"ALERT_TYPE": {
|
|
"TITLE": "Ereignisse für Konversationen zu alarmieren",
|
|
"NONE": "Keine",
|
|
"ASSIGNED": "Zugewiesene Unterhaltungen",
|
|
"ALL_CONVERSATIONS": "Alle Konversationen"
|
|
},
|
|
"DEFAULT_TONE": {
|
|
"TITLE": "Alarmton:"
|
|
},
|
|
"CONDITIONS": {
|
|
"TITLE": "Alarmbedingungen:",
|
|
"CONDITION_ONE": "Audio-Alarm nur dann senden, wenn das Browserfenster nicht aktiv ist",
|
|
"CONDITION_TWO": "Sende Benachrichtigungen alle 30 Sekunden, bis alle zugewiesenen Unterhaltungen gelesen werden"
|
|
},
|
|
"SOUND_PERMISSION_ERROR": "Autoplay is disabled in your browser. To hear alerts automatically, enable sound permission in your browser settings or interact with the page.",
|
|
"READ_MORE": "Mehr erfahren"
|
|
},
|
|
"EMAIL_NOTIFICATIONS_SECTION": {
|
|
"TITLE": "E-Mail Benachrichtigungen",
|
|
"NOTE": "Aktualisieren Sie hier Ihre E-Mail-Benachrichtigungseinstellungen",
|
|
"CONVERSATION_ASSIGNMENT": "Senden Sie E-Mail-Benachrichtigungen, wenn mir ein Gespräch zugewiesen wurde",
|
|
"CONVERSATION_CREATION": "Senden Sie E-Mail-Benachrichtigungen, wenn eine neue Konversation erstellt wird",
|
|
"CONVERSATION_MENTION": "Senden Sie E-Mail-Benachrichtigungen, wenn Sie in einer Konversation erwähnt werden",
|
|
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Senden Sie E-Mail-Benachrichtigungen, wenn eine neue Nachricht in einer zugewiesenen Konversation erstellt wird",
|
|
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "E-Mail-Benachrichtigungen senden, wenn eine neue Nachricht in einer zugewiesenen Konversation erstellt wird",
|
|
"SLA_MISSED_FIRST_RESPONSE": "Senden Sie E-Mail-Benachrichtigungen, wenn eine Konversation die erste Antwort-SLA verpasst",
|
|
"SLA_MISSED_NEXT_RESPONSE": "Senden Sie E-Mail-Benachrichtigungen, wenn eine Konversation die nächste Antwort-SLA verpasst",
|
|
"SLA_MISSED_RESOLUTION": "Senden Sie E-Mail-Benachrichtigungen, wenn eine Konversation die Lösung-SLA verpasst"
|
|
},
|
|
"NOTIFICATIONS": {
|
|
"TITLE": "Benachrichtigungseinstellungen",
|
|
"TYPE_TITLE": "Benachrichtigungsart",
|
|
"EMAIL": "E-Mail",
|
|
"PUSH": "Push-Benachrichtigung",
|
|
"TYPES": {
|
|
"CONVERSATION_CREATED": "Eine neue Konversation wurde erstellt",
|
|
"CONVERSATION_ASSIGNED": "Eine Konversation wurde Ihnen zugewiesen",
|
|
"CONVERSATION_MENTION": "Sie wurden in einer Konversation erwähnt",
|
|
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Eine neue Nachricht wurde in einer zugewiesenen Konversation erstellt",
|
|
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Eine neue Nachricht wurde in einer Konversation erstellt, an der Sie teilnehmen",
|
|
"SLA_MISSED_FIRST_RESPONSE": "Eine Konversation verpasst die erste Antwort-SLA",
|
|
"SLA_MISSED_NEXT_RESPONSE": "Eine Konversation verpasst die nächste Antwort-SLA",
|
|
"SLA_MISSED_RESOLUTION": "Eine Konversation verpasst die Lösungs-SLA"
|
|
},
|
|
"BROWSER_PERMISSION": "Aktivieren Sie Push-Benachrichtigungen für Ihren Browser, damit Sie diese empfangen können"
|
|
},
|
|
"API": {
|
|
"UPDATE_SUCCESS": "Ihre Benachrichtigungseinstellungen wurden erfolgreich aktualisiert",
|
|
"UPDATE_ERROR": "Beim Aktualisieren der Einstellungen ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
|
|
},
|
|
"PUSH_NOTIFICATIONS_SECTION": {
|
|
"TITLE": "Push-Benachrichtigungen",
|
|
"NOTE": "Aktualisieren Sie hier Ihre Push-Benachrichtigungseinstellungen",
|
|
"CONVERSATION_ASSIGNMENT": "Push-Benachrichtigungen senden, wenn mir ein Gespräch zugewiesen wird",
|
|
"CONVERSATION_CREATION": "Push-Benachrichtigungen senden, wenn eine neue Konversation startet",
|
|
"CONVERSATION_MENTION": "Senden Sie Push-Benachrichtigungen, wenn Sie in einer Konversation erwähnt werden",
|
|
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Senden Sie Push-Benachrichtigungen, wenn eine neue Nachricht in einer zugewiesenen Konversation erstellt wird",
|
|
"PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Sende Push-Benachrichtigungen, wenn eine neue Nachricht in einer zugewiesenen Konversation erstellt wird",
|
|
"HAS_ENABLED_PUSH": "Sie haben die Push-Benachrichtigung für diesen Browser aktiviert.",
|
|
"REQUEST_PUSH": "Push-Benachrichtigungen aktivieren",
|
|
"SLA_MISSED_FIRST_RESPONSE": "Senden Sie Push-Benachrichtigungen, wenn eine Konversation die erste Antwort-SLA verpasst",
|
|
"SLA_MISSED_NEXT_RESPONSE": "Senden Sie Push-Benachrichtigungen, wenn eine Konversation die nächste Antwort-SLA verpasst",
|
|
"SLA_MISSED_RESOLUTION": "Senden Sie Push-Benachrichtigungen, wenn eine Konversation die Lösungs-SLA verpasst"
|
|
},
|
|
"PROFILE_IMAGE": {
|
|
"LABEL": "Profilbild"
|
|
},
|
|
"NAME": {
|
|
"LABEL": "Ihr vollständiger Name",
|
|
"ERROR": "Bitte geben Sie einen gültigen Namen ein",
|
|
"PLACEHOLDER": "Bitte geben Sie Ihren Namen ein, dies wird in Gesprächen angezeigt"
|
|
},
|
|
"DISPLAY_NAME": {
|
|
"LABEL": "Anzeigename",
|
|
"ERROR": "Bitte geben Sie einen gültigen Anzeigenamen ein",
|
|
"PLACEHOLDER": "Bitte geben Sie einen Anzeigenamen ein, dieser wird in Unterhaltungen angezeigt"
|
|
},
|
|
"AVAILABILITY": {
|
|
"LABEL": "Verfügbarkeit",
|
|
"STATUS": {
|
|
"ONLINE": "Online",
|
|
"BUSY": "Beschäftigt",
|
|
"OFFLINE": "Offline"
|
|
},
|
|
"SET_AVAILABILITY_SUCCESS": "Verfügbarkeit wurde erfolgreich gesetzt",
|
|
"SET_AVAILABILITY_ERROR": "Verfügbarkeit konnte nicht gesetzt werden, bitte versuchen Sie es erneut",
|
|
"IMPERSONATING_ERROR": "Cannot change availability while impersonating a user"
|
|
},
|
|
"EMAIL": {
|
|
"LABEL": "Deine Emailadresse",
|
|
"ERROR": "Bitte geben Sie eine gültige E-Mail-Adresse ein",
|
|
"PLACEHOLDER": "Bitte geben Sie Ihre E-Mail-Adresse ein, diese wird in Gesprächen angezeigt"
|
|
},
|
|
"CURRENT_PASSWORD": {
|
|
"LABEL": "Aktuelles Passwort",
|
|
"ERROR": "Bitte geben Sie das aktuelle Passwort ein",
|
|
"PLACEHOLDER": "Bitte geben Sie das aktuelle Passwort ein"
|
|
},
|
|
"PASSWORD": {
|
|
"LABEL": "Passwort zurücksetzen",
|
|
"ERROR": "Bitte geben Sie ein Passwort mit einer Länge von 6 oder mehr ein",
|
|
"PLACEHOLDER": "Bitte geben Sie ein neues Passwort ein"
|
|
},
|
|
"PASSWORD_CONFIRMATION": {
|
|
"LABEL": "Bestätige neues Passwort",
|
|
"ERROR": "Bestätigen Sie, dass das Passwort mit dem Passwort übereinstimmen sollte",
|
|
"PLACEHOLDER": "Bitte geben Sie Ihr Passwort erneut ein"
|
|
}
|
|
}
|
|
},
|
|
"SIDEBAR_ITEMS": {
|
|
"CHANGE_AVAILABILITY_STATUS": "Ändern",
|
|
"CHANGE_ACCOUNTS": "Switch account",
|
|
"SWITCH_ACCOUNT": "Switch account",
|
|
"CONTACT_SUPPORT": "Contact support",
|
|
"SELECTOR_SUBTITLE": "Wählen Sie ein Benutzerkonto aus der folgenden Liste",
|
|
"PROFILE_SETTINGS": "Profile settings",
|
|
"YEAR_IN_REVIEW": "Year in Review",
|
|
"KEYBOARD_SHORTCUTS": "Keyboard shortcuts",
|
|
"APPEARANCE": "Change appearance",
|
|
"SUPER_ADMIN_CONSOLE": "SuperAdmin console",
|
|
"DOCS": "Read documentation",
|
|
"CHANGELOG": "Changelog",
|
|
"LOGOUT": "Log out"
|
|
},
|
|
"APP_GLOBAL": {
|
|
"TRIAL_MESSAGE": "Tage der Testversion verbleibend.",
|
|
"TRAIL_BUTTON": "Jetzt kaufen",
|
|
"DELETED_USER": "Gelöschter Benutzer",
|
|
"EMAIL_VERIFICATION_PENDING": "Es scheint, dass Sie Ihre E-Mail-Adresse noch nicht verifiziert haben. Bitte überprüfen Sie Ihren Posteingang auf die Verifizierungs-E-Mail.",
|
|
"RESEND_VERIFICATION_MAIL": "Verifizierungs-E-Mail erneut senden",
|
|
"EMAIL_VERIFICATION_SENT": "Verifizierungs-E-Mail wurde versendet. Bitte überprüfen Sie Ihren Posteingang.",
|
|
"ACCOUNT_SUSPENDED": {
|
|
"TITLE": "Konto gesperrt",
|
|
"MESSAGE": "Ihr Account wurde gesperrt. Wenden Sie sich für weitere Informationen bitte an das Support-Team."
|
|
},
|
|
"NO_ACCOUNTS": {
|
|
"TITLE": "No account found",
|
|
"MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.",
|
|
"MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.",
|
|
"LOGOUT": "Log out"
|
|
}
|
|
},
|
|
"COMPONENTS": {
|
|
"CODE": {
|
|
"BUTTON_TEXT": "Kopieren",
|
|
"CODEPEN": "In CodePen öffnen",
|
|
"COPY_SUCCESSFUL": "Code erfolgreich in die Zwischenablage kopiert"
|
|
},
|
|
"SHOW_MORE_BLOCK": {
|
|
"SHOW_MORE": "Mehr zeigen",
|
|
"SHOW_LESS": "Weniger zeigen"
|
|
},
|
|
"FILE_BUBBLE": {
|
|
"DOWNLOAD": "Herunterladen",
|
|
"UPLOADING": "Wird hochgeladen...",
|
|
"INSTAGRAM_STORY_UNAVAILABLE": "Diese Geschichte ist nicht mehr verfügbar.",
|
|
"INSTAGRAM_STORY_REPLY": "Auf deine Geschichte geantwortet:"
|
|
},
|
|
"LOCATION_BUBBLE": {
|
|
"SEE_ON_MAP": "Auf Karte ansehen"
|
|
},
|
|
"FORM_BUBBLE": {
|
|
"SUBMIT": "Abschicken"
|
|
},
|
|
"MEDIA": {
|
|
"IMAGE_UNAVAILABLE": "This image is no longer available.",
|
|
"LOADING_FAILED": "Loading failed"
|
|
}
|
|
},
|
|
"CONFIRM_EMAIL": "Überprüfen...",
|
|
"SETTINGS": {
|
|
"INBOXES": {
|
|
"NEW_INBOX": "Posteingang hinzufügen"
|
|
}
|
|
},
|
|
"SIDEBAR": {
|
|
"NO_ITEMS": "No items",
|
|
"CURRENTLY_VIEWING_ACCOUNT": "Wird gerade angezeigt:",
|
|
"SWITCH": "Wechseln",
|
|
"INBOX_VIEW": "Posteingangsansicht",
|
|
"CONVERSATIONS": "Gespräche",
|
|
"INBOX": "My Inbox",
|
|
"ALL_CONVERSATIONS": "Alle Konversationen",
|
|
"MENTIONED_CONVERSATIONS": "Erwähnungen",
|
|
"PARTICIPATING_CONVERSATIONS": "Beteiligt",
|
|
"UNATTENDED_CONVERSATIONS": "Unbeaufsichtigt",
|
|
"REPORTS": "Berichte",
|
|
"SETTINGS": "Einstellungen",
|
|
"CONTACTS": "Kontakte",
|
|
"ACTIVE": "Aktiv",
|
|
"COMPANIES": "Unternehmen",
|
|
"ALL_COMPANIES": "All Companies",
|
|
"CAPTAIN": "Kapitän",
|
|
"CAPTAIN_ASSISTANTS": "Assistants",
|
|
"CAPTAIN_OVERVIEW": "Übersicht",
|
|
"CAPTAIN_DOCUMENTS": "Documents",
|
|
"CAPTAIN_RESPONSES": "FAQs",
|
|
"CAPTAIN_TOOLS": "Tools",
|
|
"CAPTAIN_SCENARIOS": "Scenarios",
|
|
"CAPTAIN_PLAYGROUND": "Playground",
|
|
"CAPTAIN_INBOXES": "Posteingänge",
|
|
"CAPTAIN_SETTINGS": "Einstellungen",
|
|
"HOME": "Hauptseite",
|
|
"AGENTS": "Agenten",
|
|
"AGENT_BOTS": "Bots",
|
|
"AUDIT_LOGS": "Audit-Protokolle",
|
|
"INBOXES": "Posteingänge",
|
|
"NOTIFICATIONS": "Push-Benachrichtigungen",
|
|
"CANNED_RESPONSES": "Vorgefertigte Antworten",
|
|
"INTEGRATIONS": "Integrationen",
|
|
"DATA": "Data",
|
|
"PROFILE_SETTINGS": "Profileinstellungen",
|
|
"ACCOUNT_SETTINGS": "Kontoeinstellungen",
|
|
"APPLICATIONS": "Anwendungen",
|
|
"LABELS": "Labels",
|
|
"CUSTOM_ATTRIBUTES": "Benutzerdefinierte Attribute",
|
|
"AUTOMATION": "Automatisierung",
|
|
"MACROS": "Makros",
|
|
"TEAMS": "Teams",
|
|
"BILLING": "Rechnungen",
|
|
"CUSTOM_VIEWS_FOLDER": "Ordner",
|
|
"CUSTOM_VIEWS_SEGMENTS": "Segmente",
|
|
"ALL_CONTACTS": "Alle Kontakte",
|
|
"TAGGED_WITH": "Markiert mit",
|
|
"NEW_LABEL": "Neues Label",
|
|
"NEW_TEAM": "Neues Team",
|
|
"NEW_INBOX": "Neuer Posteingang",
|
|
"REPORTS_CONVERSATION": "Gespräche",
|
|
"CSAT": "CSAT",
|
|
"LIVE_CHAT": "Live Chat",
|
|
"SMS": "SMS",
|
|
"WHATSAPP": "WhatsApp",
|
|
"CAMPAIGNS": "Kampagnen",
|
|
"ONGOING": "Im Gange",
|
|
"ONE_OFF": "Einmalig",
|
|
"REPORTS_SLA": "SLA",
|
|
"REPORTS_BOT": "Bot",
|
|
"REPORTS_AGENT": "Agenten",
|
|
"REPORTS_LABEL": "Labels",
|
|
"REPORTS_INBOX": "Posteingang",
|
|
"REPORTS_TEAM": "Team",
|
|
"AGENT_ASSIGNMENT": "Agent Assignment",
|
|
"SET_AVAILABILITY_TITLE": "Setzen Sie sich als",
|
|
"SET_YOUR_AVAILABILITY": "Legen Sie Ihre Verfügbarkeit fest",
|
|
"SLA": "SLA",
|
|
"CUSTOM_ROLES": "Custom Roles",
|
|
"BETA": "Beta",
|
|
"REPORTS_OVERVIEW": "Übersicht",
|
|
"REAUTHORIZE": "Ihre Posteingangsverbindung ist abgelaufen. Bitte erneut verbinden,\n um weiterhin Nachrichten empfangen und senden zu können",
|
|
"HELP_CENTER": {
|
|
"TITLE": "Hilfezentrum",
|
|
"ARTICLES": "Articles",
|
|
"CATEGORIES": "Kategorien",
|
|
"LOCALES": "Sprachen",
|
|
"SETTINGS": "Einstellungen"
|
|
},
|
|
"CHANNELS": "Kanäle",
|
|
"SET_AUTO_OFFLINE": {
|
|
"TEXT": "Automatisch offline markieren",
|
|
"INFO_TEXT": "Lassen Sie sich vom System automatisch als offline markieren, wenn Sie die App oder das Dashboard nicht verwenden.",
|
|
"INFO_SHORT": "Automatically mark offline when you aren't using the app."
|
|
},
|
|
"SORT_TOOLTIP": "Sortieren",
|
|
"SORT_BY": "Sortieren nach",
|
|
"SORT_GROUPS": {
|
|
"CREATED": "Sort by date of creation",
|
|
"ALPHABETICAL": "Sort in alphabetical order",
|
|
"UNREAD_COUNT": "Sort by unread count"
|
|
},
|
|
"SORT_OPTIONS": {
|
|
"CREATED_DESC": "Newest first",
|
|
"CREATED_ASC": "Oldest first",
|
|
"ALPHABETICAL_ASC": "Ascending (A - Z)",
|
|
"ALPHABETICAL_DESC": "Descending (Z - A)",
|
|
"UNREAD_COUNT_DESC": "Highest first",
|
|
"UNREAD_COUNT_ASC": "Lowest first"
|
|
},
|
|
"DOCS": "Dokumente lesen",
|
|
"SECURITY": "Security",
|
|
"CAPTAIN_AI": "Kapitän",
|
|
"CONVERSATION_WORKFLOW": "Conversation Workflow"
|
|
},
|
|
"DATA_IMPORTS": {
|
|
"HEADER": "Data",
|
|
"DESCRIPTION": "Bring your existing contacts and past conversations into this account from another support tool. Each import runs in the background, so you can keep working while it finishes, track its progress, and review anything that was skipped along the way.",
|
|
"LOADING": "Fetching imports",
|
|
"DEFAULT_IMPORT_NAME": "Intercom import",
|
|
"TABS": {
|
|
"IMPORT": "Importieren",
|
|
"EXPORT": "Exportieren"
|
|
},
|
|
"TYPES": {
|
|
"CONTACTS": "Kontakte",
|
|
"CONVERSATIONS": "Gespräche",
|
|
"MESSAGES": "Nachrichten"
|
|
},
|
|
"DRAWER": {
|
|
"TITLE": "New import",
|
|
"SOURCE": "Source",
|
|
"NAME": "Import name",
|
|
"NAME_PLACEHOLDER": "July Intercom migration",
|
|
"ACCESS_KEY": "Intercom access key",
|
|
"ACCESS_KEY_PLACEHOLDER": "Paste your Intercom access key",
|
|
"DATA_TYPES": "Data to import",
|
|
"VALIDATING": "Validating access key...",
|
|
"VALID_KEY": "Access key validated.",
|
|
"INVALID_KEY": "Could not validate this access key.",
|
|
"ACTIVE_IMPORT": "Wait for the active import to finish before starting another one.",
|
|
"CANCEL": "Stornieren",
|
|
"IMPORT": "Importieren"
|
|
},
|
|
"EXPORT": {
|
|
"TITLE": "Exports are on the way",
|
|
"DESCRIPTION": "Export your contacts and conversations out of this account. This workflow is coming soon.",
|
|
"COMING_SOON": "Coming soon"
|
|
},
|
|
"TABLE": {
|
|
"TITLE": "Recent imports",
|
|
"EMPTY": "No imports yet",
|
|
"EMPTY_DESCRIPTION": "Start an import to bring your existing customer history into this account.",
|
|
"NEW_IMPORT": "Importieren",
|
|
"COUNT": "{count} imports",
|
|
"UNNAMED": "Untitled import",
|
|
"IMPORTED_COUNT": "{count} imported",
|
|
"VIEW": "View import",
|
|
"NAME": "Name",
|
|
"TYPE": "Typ",
|
|
"STATUS": "Status",
|
|
"IMPORTED": "Imported",
|
|
"CREATED": "Erstellt",
|
|
"ABANDON": "Abandon"
|
|
},
|
|
"DETAIL": {
|
|
"BACK": "Back to imports",
|
|
"ERRORS": "Errors",
|
|
"SKIP_LOGS": "Skip logs",
|
|
"SOURCE": "Source",
|
|
"IMPORT_TYPES": "Import types",
|
|
"CREATED": "Erstellt",
|
|
"DURATION": "Dauer",
|
|
"INITIATED_BY": "Started by",
|
|
"PROGRESS": "Import progress",
|
|
"PROGRESS_WITH_TOTAL": "{imported} of {total} imported",
|
|
"PROGRESS_WITHOUT_TOTAL": "{imported} imported",
|
|
"PROGRESS_OF_TOTAL": "of {total} imported",
|
|
"PROGRESS_IMPORTED": "imported",
|
|
"LAST_UPDATED_TOOLTIP": "Last updated {time}",
|
|
"NO_SKIP_LOGS": "No skipped or failed records recorded.",
|
|
"DOWNLOAD_SKIP_LOGS": "Download CSV",
|
|
"DOWNLOAD_ERROR_LOGS": "Download CSV",
|
|
"ALL_SKIP_LOGS": "Alle",
|
|
"KIND": "Kind",
|
|
"NO_ERRORS": "No errors recorded.",
|
|
"ERROR_CODE": "Code",
|
|
"SOURCE_OBJECT": "Source object",
|
|
"MESSAGE": "Nachricht"
|
|
},
|
|
"MONITOR": {
|
|
"LIVE": "Live updates every {seconds}s",
|
|
"LAST_UPDATED": "Last updated {time}",
|
|
"REFRESH": "Neu laden",
|
|
"REFRESHING": "Refreshing",
|
|
"STAGES": {
|
|
"unknown": "Waiting for update",
|
|
"queued": "Queued",
|
|
"contacts": "Importing contacts",
|
|
"conversations": "Importing conversations",
|
|
"finalizing": "Finalizing import",
|
|
"completed": "Erledigt",
|
|
"completed_with_errors": "Completed with errors",
|
|
"failed": "Failed",
|
|
"abandoned": "Abandoned"
|
|
}
|
|
},
|
|
"ALERTS": {
|
|
"IMPORT_STARTED": "Intercom import has started.",
|
|
"IMPORT_ABANDONED": "Intercom import has been abandoned.",
|
|
"IMPORT_FAILED": "Could not start the Intercom import."
|
|
}
|
|
},
|
|
"CAPTAIN_SETTINGS": {
|
|
"TITLE": "Captain Settings",
|
|
"DESCRIPTION": "Configure your AI models and features for Captain. Captain follows a credit based billing, you will be charged credits for every action Captain takes based on the model selected.",
|
|
"LOADING": "Loading Captain configuration...",
|
|
"LINK_TEXT": "Learn more about Captain Credits",
|
|
"NOT_ENABLED": "Captain is not enabled for your account. Please upgrade your plan to access Captain features.",
|
|
"MODEL_CONFIG": {
|
|
"TITLE": "Model Configuration",
|
|
"DESCRIPTION": "Select AI models for different features.",
|
|
"SELECT_MODEL": "Select model",
|
|
"CREDITS_PER_MESSAGE": "{credits} credit/message",
|
|
"COMING_SOON": "Coming soon",
|
|
"EDITOR": {
|
|
"TITLE": "Editor Features",
|
|
"DESCRIPTION": "Powers smart compose, grammar corrections, tone adjustments, and content enhancement in your message editor."
|
|
},
|
|
"ASSISTANT": {
|
|
"TITLE": "Assistant",
|
|
"DESCRIPTION": "Handles automated responses, conversation summaries, and intelligent reply suggestions for customer interactions."
|
|
},
|
|
"COPILOT": {
|
|
"TITLE": "Co-pilot",
|
|
"DESCRIPTION": "Provides real-time contextual suggestions, knowledge base recommendations, and proactive insights during conversations."
|
|
}
|
|
},
|
|
"FEATURES": {
|
|
"TITLE": "Funktionen",
|
|
"DESCRIPTION": "Enable or disable AI-powered features.",
|
|
"AUDIO_TRANSCRIPTION": {
|
|
"TITLE": "Audio Transcription",
|
|
"DESCRIPTION": "Automatically convert voice messages and call recordings into searchable text transcripts.",
|
|
"MODEL_TITLE": "Audio Transcription Model",
|
|
"MODEL_DESCRIPTION": "Select the AI model to use for converting audio messages into text transcripts"
|
|
},
|
|
"HELP_CENTER_SEARCH": {
|
|
"TITLE": "Help Center Search Indexing",
|
|
"DESCRIPTION": "Use AI for context aware search inside your help center articles."
|
|
},
|
|
"LABEL_SUGGESTION": {
|
|
"TITLE": "Label Suggestion",
|
|
"DESCRIPTION": "Automatically suggest relevant labels and tags for conversations based on content analysis and context.",
|
|
"MODEL_TITLE": "Label Suggestion Model",
|
|
"MODEL_DESCRIPTION": "Select the AI model to use for analyzing conversations and suggesting appropriate labels"
|
|
}
|
|
},
|
|
"API": {
|
|
"SUCCESS": "Captain settings updated successfully.",
|
|
"ERROR": "Failed to update Captain settings. Please try again."
|
|
}
|
|
},
|
|
"BILLING_SETTINGS": {
|
|
"TITLE": "Rechnungen",
|
|
"DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
|
|
"CURRENT_PLAN": {
|
|
"TITLE": "Derzeitiger Plan",
|
|
"PLAN_NOTE": "Sie haben derzeit den Tarif **{plan}** mit **{quantity}** Lizenzen abonniert",
|
|
"SEAT_COUNT": "Number of seats",
|
|
"RENEWS_ON": "Renews on",
|
|
"CURRENCY": "Currency"
|
|
},
|
|
"CURRENCY": {
|
|
"SELECT": {
|
|
"TITLE": "Choose your billing currency",
|
|
"DESCRIPTION": "Select the currency you'd like to be billed in. This can't be changed once your subscription is created."
|
|
},
|
|
"OPTIONS": {
|
|
"USD": "US Dollar (USD)",
|
|
"BRL": "Brazilian Real (BRL)"
|
|
}
|
|
},
|
|
"VIEW_PRICING": "View Pricing",
|
|
"MANAGE_SUBSCRIPTION": {
|
|
"TITLE": "Abonnement verwalten",
|
|
"DESCRIPTION": "Zeigen Sie Ihre vorherigen Rechnungen an, bearbeiten Sie Ihre Rechnungsdaten oder kündigen Sie Ihr Abonnement.",
|
|
"BUTTON_TXT": "Gehen Sie zum Abrechnungsportal"
|
|
},
|
|
"CAPTAIN": {
|
|
"TITLE": "Kapitän",
|
|
"DESCRIPTION": "Manage usage and credits for Captain AI.",
|
|
"BUTTON_TXT": "Buy more credits",
|
|
"DOCUMENTS": "Documents",
|
|
"RESPONSES": "Responses",
|
|
"UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more.",
|
|
"REFRESH_CREDITS": "Neu laden"
|
|
},
|
|
"CHAT_WITH_US": {
|
|
"TITLE": "Brauchen Sie Hilfe?",
|
|
"DESCRIPTION": "Haben Sie Probleme bei der Abrechnung? Wir sind hier um zu helfen.",
|
|
"BUTTON_TXT": "Chatten Sie mit uns"
|
|
},
|
|
"NO_BILLING_USER": "Ihr Rechnungskonto wird konfiguriert. Bitte aktualisieren Sie die Seite und versuchen Sie es erneut.",
|
|
"TOPUP": {
|
|
"BUY_CREDITS": "Buy more credits",
|
|
"MODAL_TITLE": "Buy AI Credits",
|
|
"MODAL_DESCRIPTION": "Purchase additional credits for Captain AI.",
|
|
"CREDITS": "CREDITS",
|
|
"ONE_TIME": "one-time",
|
|
"POPULAR": "Most Popular",
|
|
"NOTE_TITLE": "Hinweis:",
|
|
"NOTE_DESCRIPTION": "Credits are added immediately and expire in 6 months. An active subscription is required to use credits. Purchased credits are consumed after your monthly plan credits.",
|
|
"CANCEL": "Stornieren",
|
|
"PURCHASE": "Purchase Credits",
|
|
"LOADING": "Loading options...",
|
|
"FETCH_ERROR": "Failed to load credit options. Please try again.",
|
|
"RETRY": "Wiederholen",
|
|
"PURCHASE_ERROR": "Failed to process purchase. Please try again.",
|
|
"PURCHASE_SUCCESS": "Successfully added {credits} credits to your account",
|
|
"CONFIRM": {
|
|
"TITLE": "Confirm Purchase",
|
|
"DESCRIPTION": "You are about to purchase {credits} credits for {amount}.",
|
|
"INSTANT_DEDUCTION_NOTE": "Your saved card will be charged immediately upon confirmation.",
|
|
"GO_BACK": "Zurück",
|
|
"CONFIRM_PURCHASE": "Confirm Purchase"
|
|
}
|
|
}
|
|
},
|
|
"SECURITY_SETTINGS": {
|
|
"TITLE": "Security",
|
|
"DESCRIPTION": "Manage your account security settings.",
|
|
"LINK_TEXT": "Learn more about SAML SSO",
|
|
"SAML_DISABLED_MESSAGE": "SAML SSO is currently disabled. Please contact your administrator to enable this feature.",
|
|
"SAML": {
|
|
"TITLE": "SAML SSO",
|
|
"NOTE": "Configure SAML single sign-on for your account. Users will authenticate through your identity provider instead of using email/password.",
|
|
"ACS_URL": {
|
|
"LABEL": "ACS URL",
|
|
"TOOLTIP": "Assertion Consumer Service URL - Configure this URL in your IdP as the destination for SAML responses"
|
|
},
|
|
"SSO_URL": {
|
|
"LABEL": "SSO URL",
|
|
"HELP": "The URL where SAML authentication requests will be sent",
|
|
"PLACEHOLDER": "https://your-idp.com/saml/sso"
|
|
},
|
|
"CERTIFICATE": {
|
|
"LABEL": "Signing certificate in PEM format",
|
|
"HELP": "The public certificate from your identity provider used to verify SAML responses",
|
|
"PLACEHOLDER": "-----BEGIN CERTIFICATE-----\nMIIC..."
|
|
},
|
|
"FINGERPRINT": {
|
|
"LABEL": "Fingerprint",
|
|
"TOOLTIP": "SHA-1 fingerprint of the certificate - Use this to verify the certificate in your IdP configuration"
|
|
},
|
|
"COPY_SUCCESS": "Code erfolgreich in die Zwischenablage kopiert",
|
|
"SP_ENTITY_ID": {
|
|
"LABEL": "SP Entity ID",
|
|
"HELP": "Unique identifier for this application as a service provider (auto-generated).",
|
|
"TOOLTIP": "Unique identifier for Chatwoot as the Service Provider - Configure this in your IdP settings"
|
|
},
|
|
"IDP_ENTITY_ID": {
|
|
"LABEL": "Identity Provider Entity ID",
|
|
"HELP": "Unique identifier for your identity provider (usually found in IdP configuration)",
|
|
"PLACEHOLDER": "https://your-idp.com/saml"
|
|
},
|
|
"UPDATE_BUTTON": "Update SAML Settings",
|
|
"API": {
|
|
"SUCCESS": "SAML settings updated successfully",
|
|
"ERROR": "Failed to update SAML settings",
|
|
"ERROR_LOADING": "Failed to load SAML settings",
|
|
"DISABLED": "SAML settings disabled successfully"
|
|
},
|
|
"VALIDATION": {
|
|
"REQUIRED_FIELDS": "SSO URL, Identity Provider Entity ID, and Certificate are required fields",
|
|
"SSO_URL_ERROR": "Please enter a valid SSO URL",
|
|
"CERTIFICATE_ERROR": "Certificate is required",
|
|
"IDP_ENTITY_ID_ERROR": "Identity Provider Entity ID is required"
|
|
},
|
|
"ENTERPRISE_PAYWALL": {
|
|
"AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.",
|
|
"UPGRADE_PROMPT": "Upgrade to an Enterprise plan to access SAML single sign-on and other advanced security features.",
|
|
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
|
},
|
|
"PAYWALL": {
|
|
"TITLE": "Upgrade to enable SAML SSO",
|
|
"AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.",
|
|
"UPGRADE_PROMPT": "Upgrade your plan to get access to SAML single sign-on and other advanced features.",
|
|
"UPGRADE_NOW": "Upgrade now",
|
|
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
|
},
|
|
"ATTRIBUTE_MAPPING": {
|
|
"TITLE": "SAML Attribute Setup",
|
|
"DESCRIPTION": "The following attribute mappings must be configured in your identity provider"
|
|
},
|
|
"INFO_SECTION": {
|
|
"TITLE": "Service Provider Information",
|
|
"TOOLTIP": "Copy these values and configure them in your Identity Provider to establish the SAML connection"
|
|
}
|
|
}
|
|
},
|
|
"CONVERSATION_WORKFLOW": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "Conversation Workflows",
|
|
"DESCRIPTION": "Configure rules and required fields for conversation resolution."
|
|
}
|
|
},
|
|
"REQUIRED_ATTRIBUTES": {
|
|
"TITLE": "Attributes required on resolution",
|
|
"DESCRIPTION": "When resolving a conversation, agents will be prompted to fill these attributes if they haven't yet.",
|
|
"NO_ATTRIBUTES": "No attributes added yet",
|
|
"ADD": {
|
|
"TITLE": "Add Attributes",
|
|
"SEARCH_PLACEHOLDER": "Attribut suchen"
|
|
},
|
|
"SAVE": {
|
|
"SUCCESS": "Required attributes updated",
|
|
"ERROR": "Could not update required attributes, please try again"
|
|
},
|
|
"MODAL": {
|
|
"TITLE": "Konversation lösen",
|
|
"DESCRIPTION": "Please fill in the following custom attributes before resolving this conversation",
|
|
"ACTIONS": {
|
|
"RESOLVE": "Konversation lösen",
|
|
"CANCEL": "Stornieren"
|
|
},
|
|
"PLACEHOLDERS": {
|
|
"TEXT": "Write a note...",
|
|
"NUMBER": "Enter a number",
|
|
"LINK": "Add a link",
|
|
"DATE": "Pick a date",
|
|
"LIST": "Select an option"
|
|
},
|
|
"CHECKBOX": {
|
|
"YES": "Ja",
|
|
"NO": "Nein"
|
|
}
|
|
},
|
|
"PAYWALL": {
|
|
"TITLE": "Upgrade to use required attributes",
|
|
"AVAILABLE_ON": "The required conversation attributes feature is available on the Business and Enterprise plans.",
|
|
"UPGRADE_PROMPT": "Upgrade your plan to prompt agents to fill required attributes before conversation resolution.",
|
|
"UPGRADE_NOW": "Upgrade now",
|
|
"CANCEL_ANYTIME": "You can change or cancel your plan anytime"
|
|
},
|
|
"ENTERPRISE_PAYWALL": {
|
|
"AVAILABLE_ON": "The required conversation attributes feature is available on the paid plans.",
|
|
"UPGRADE_PROMPT": "Upgrade to a paid plan to enforce required attributes before conversation resolution.",
|
|
"ASK_ADMIN": "Please reach out to your administrator for the upgrade."
|
|
}
|
|
}
|
|
},
|
|
"CREATE_ACCOUNT": {
|
|
"NO_ACCOUNT_WARNING": "Oh oh! Wir konnten keine Chatwoot-Konten finden. Bitte erstellen Sie ein neues Konto um fortzufahren.",
|
|
"NEW_ACCOUNT": "Neuer Account",
|
|
"SELECTOR_SUBTITLE": "Neuen Account erstellen",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Benutzerkonto erfolgreich erstellt",
|
|
"EXIST_MESSAGE": "Benutzerkonto existiert bereits",
|
|
"ERROR_MESSAGE": "Es konnte keine Verbindung zum Woot Server hergestellt werden. Bitte versuchen Sie es später erneut"
|
|
},
|
|
"FORM": {
|
|
"NAME": {
|
|
"LABEL": "Firmenname",
|
|
"PLACEHOLDER": "Wayne Enterprises"
|
|
},
|
|
"SUBMIT": "Abschicken",
|
|
"CANCEL": "Stornieren"
|
|
}
|
|
},
|
|
"KEYBOARD_SHORTCUTS": {
|
|
"TOGGLE_MODAL": "Alle Verknüpfungen anzeigen",
|
|
"TITLE": {
|
|
"OPEN_CONVERSATION": "Unterhaltung öffnen",
|
|
"RESOLVE_AND_NEXT": "Lösen und zum Nächsten gehen",
|
|
"NAVIGATE_DROPDOWN": "Dropdown-Elemente navigieren",
|
|
"RESOLVE_CONVERSATION": "Unterhaltung als gelöst kennzeichnen",
|
|
"GO_TO_CONVERSATION_DASHBOARD": "Zur Konversationsübersicht gehen",
|
|
"ADD_ATTACHMENT": "Anhang hinzufügen",
|
|
"GO_TO_CONTACTS_DASHBOARD": "Zur Kontaktübersicht",
|
|
"TOGGLE_SIDEBAR": "Seitenleiste umschalten",
|
|
"GO_TO_REPORTS_SIDEBAR": "Zur Berichtsseitenleiste",
|
|
"MOVE_TO_NEXT_TAB": "Zum nächsten Tab in der Konversationsliste gehen",
|
|
"GO_TO_SETTINGS": "Zu den Einstellungen",
|
|
"SWITCH_TO_PRIVATE_NOTE": "Zu privaten Notizen wechseln",
|
|
"SWITCH_TO_REPLY": "Zur Antwort wechseln",
|
|
"TOGGLE_SNOOZE_DROPDOWN": "Schlummer-Dropdown ein-/ausblenden"
|
|
}
|
|
},
|
|
"ASSIGNMENT_POLICY": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "Agent assignment",
|
|
"DESCRIPTION": "Define policies to effectively manage workload and route conversations based on the needs of inboxes and agents. Learn more here"
|
|
},
|
|
"ASSIGNMENT_POLICY": {
|
|
"TITLE": "Assignment policy",
|
|
"DESCRIPTION": "Manage how conversations get assigned in inboxes.",
|
|
"FEATURES": [
|
|
"Assign by conversations evenly or by available capacity",
|
|
"Add fair distribution rules to avoid overloading any agent",
|
|
"Add inboxes to a policy - one policy per inbox"
|
|
]
|
|
},
|
|
"AGENT_CAPACITY_POLICY": {
|
|
"TITLE": "Agent capacity policy",
|
|
"DESCRIPTION": "Manage workload for agents.",
|
|
"FEATURES": [
|
|
"Define maximum conversations per inbox",
|
|
"Create exceptions based on labels and time",
|
|
"Add agents to a policy - one policy per agent"
|
|
]
|
|
}
|
|
},
|
|
"AGENT_ASSIGNMENT_POLICY": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "Assignment policy",
|
|
"CREATE_POLICY": "New policy"
|
|
},
|
|
"CARD": {
|
|
"ORDER": "Order",
|
|
"PRIORITY": "Priorität",
|
|
"ACTIVE": "Aktiv",
|
|
"INACTIVE": "Inactive",
|
|
"POPOVER": "Added inboxes",
|
|
"EDIT": "Bearbeiten"
|
|
},
|
|
"NO_RECORDS_FOUND": "No assignment policies found"
|
|
},
|
|
"CREATE": {
|
|
"HEADER": {
|
|
"TITLE": "Create assignment policy"
|
|
},
|
|
"CREATE_BUTTON": "Create policy",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Assignment policy created successfully",
|
|
"ERROR_MESSAGE": "Failed to create assignment policy",
|
|
"INBOX_LINKED": "Inbox has been linked to the policy"
|
|
}
|
|
},
|
|
"EDIT": {
|
|
"HEADER": {
|
|
"TITLE": "Edit assignment policy"
|
|
},
|
|
"EDIT_BUTTON": "Update policy",
|
|
"CONFIRM_ADD_INBOX_DIALOG": {
|
|
"TITLE": "Add inbox",
|
|
"DESCRIPTION": "{inboxName} inbox is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
|
|
"CONFIRM_BUTTON_LABEL": "Continue",
|
|
"CANCEL_BUTTON_LABEL": "Stornieren"
|
|
},
|
|
"INBOX_LINK_PROMPT": {
|
|
"TITLE": "Link inbox to policy",
|
|
"DESCRIPTION": "Would you like to link this inbox to the assignment policy?",
|
|
"LINK_BUTTON": "Link inbox",
|
|
"CANCEL_BUTTON": "Skip"
|
|
},
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Assignment policy updated successfully",
|
|
"ERROR_MESSAGE": "Failed to update assignment policy"
|
|
},
|
|
"INBOX_API": {
|
|
"ADD": {
|
|
"SUCCESS_MESSAGE": "Inbox added to policy successfully",
|
|
"ERROR_MESSAGE": "Failed to add inbox to policy"
|
|
},
|
|
"REMOVE": {
|
|
"SUCCESS_MESSAGE": "Inbox removed from policy successfully",
|
|
"ERROR_MESSAGE": "Failed to remove inbox from policy"
|
|
}
|
|
}
|
|
},
|
|
"FORM": {
|
|
"NAME": {
|
|
"LABEL": "Policy name:",
|
|
"PLACEHOLDER": "Enter policy name"
|
|
},
|
|
"DESCRIPTION": {
|
|
"LABEL": "Beschreibung:",
|
|
"PLACEHOLDER": "Beschreibung eingeben"
|
|
},
|
|
"STATUS": {
|
|
"LABEL": "Status:",
|
|
"PLACEHOLDER": "Status auswählen",
|
|
"ACTIVE": "Policy is active",
|
|
"INACTIVE": "Policy is inactive"
|
|
},
|
|
"ASSIGNMENT_ORDER": {
|
|
"LABEL": "Assignment order",
|
|
"ROUND_ROBIN": {
|
|
"LABEL": "Round robin",
|
|
"DESCRIPTION": "Assign conversations evenly among agents."
|
|
},
|
|
"BALANCED": {
|
|
"LABEL": "Balanced",
|
|
"DESCRIPTION": "Assign conversations based on available capacity.",
|
|
"PREMIUM_MESSAGE": "Upgrade to access balanced assignment and agent capacity management.",
|
|
"PREMIUM_BADGE": "Premium"
|
|
}
|
|
},
|
|
"ASSIGNMENT_PRIORITY": {
|
|
"LABEL": "Assignment priority",
|
|
"EARLIEST_CREATED": {
|
|
"LABEL": "Earliest created",
|
|
"DESCRIPTION": "The conversation that was created first gets assigned first."
|
|
},
|
|
"LONGEST_WAITING": {
|
|
"LABEL": "Longest waiting",
|
|
"DESCRIPTION": "The conversation waiting the longest gets assigned first."
|
|
}
|
|
},
|
|
"FAIR_DISTRIBUTION": {
|
|
"LABEL": "Fair distribution policy",
|
|
"DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.",
|
|
"INPUT_MAX": "Assign max",
|
|
"DURATION": "Conversations per agent in every"
|
|
},
|
|
"EXCLUDE_OLDER_THAN": {
|
|
"LABEL": "Skip stale conversations",
|
|
"DESCRIPTION": "Skip unassigned conversations older than this. Defaults to 7 days; clear to disable."
|
|
},
|
|
"INBOXES": {
|
|
"LABEL": "Added inboxes",
|
|
"DESCRIPTION": "Add inboxes for which this policy will be applicable.",
|
|
"ADD_BUTTON": "Add inbox",
|
|
"DROPDOWN": {
|
|
"SEARCH_PLACEHOLDER": "Search and select inboxes to add",
|
|
"ADD_BUTTON": "Hinzufügen"
|
|
},
|
|
"EMPTY_STATE": "No inboxes added to this policy, add an inbox to get started",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Inbox successfully added to policy",
|
|
"ERROR_MESSAGE": "Failed to add inbox to policy"
|
|
}
|
|
}
|
|
},
|
|
"DELETE_POLICY": {
|
|
"SUCCESS_MESSAGE": "Assignment policy deleted successfully",
|
|
"ERROR_MESSAGE": "Failed to delete assignment policy"
|
|
}
|
|
},
|
|
"AGENT_CAPACITY_POLICY": {
|
|
"INDEX": {
|
|
"HEADER": {
|
|
"TITLE": "Agent capacity",
|
|
"CREATE_POLICY": "New policy"
|
|
},
|
|
"CARD": {
|
|
"POPOVER": "Added agents",
|
|
"EDIT": "Bearbeiten"
|
|
},
|
|
"NO_RECORDS_FOUND": "No agent capacity policies found"
|
|
},
|
|
"CREATE": {
|
|
"HEADER": {
|
|
"TITLE": "Create agent capacity policy"
|
|
},
|
|
"CREATE_BUTTON": "Create policy",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Agent capacity policy created successfully",
|
|
"ERROR_MESSAGE": "Failed to create agent capacity policy"
|
|
}
|
|
},
|
|
"EDIT": {
|
|
"HEADER": {
|
|
"TITLE": "Edit agent capacity policy"
|
|
},
|
|
"EDIT_BUTTON": "Update policy",
|
|
"CONFIRM_ADD_AGENT_DIALOG": {
|
|
"TITLE": "Add agent",
|
|
"DESCRIPTION": "{agentName} is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.",
|
|
"CONFIRM_BUTTON_LABEL": "Continue",
|
|
"CANCEL_BUTTON_LABEL": "Stornieren"
|
|
},
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Agent capacity policy updated successfully",
|
|
"ERROR_MESSAGE": "Failed to update agent capacity policy"
|
|
},
|
|
"AGENT_API": {
|
|
"ADD": {
|
|
"SUCCESS_MESSAGE": "Agent added to policy successfully",
|
|
"ERROR_MESSAGE": "Failed to add agent to policy"
|
|
},
|
|
"REMOVE": {
|
|
"SUCCESS_MESSAGE": "Agent removed from policy successfully",
|
|
"ERROR_MESSAGE": "Failed to remove agent from policy"
|
|
}
|
|
},
|
|
"INBOX_LIMIT_API": {
|
|
"ADD": {
|
|
"SUCCESS_MESSAGE": "Inbox limit added successfully",
|
|
"ERROR_MESSAGE": "Failed to add inbox limit"
|
|
},
|
|
"UPDATE": {
|
|
"SUCCESS_MESSAGE": "Inbox limit updated successfully",
|
|
"ERROR_MESSAGE": "Failed to update inbox limit"
|
|
},
|
|
"DELETE": {
|
|
"SUCCESS_MESSAGE": "Inbox limit deleted successfully",
|
|
"ERROR_MESSAGE": "Failed to delete inbox limit"
|
|
}
|
|
}
|
|
},
|
|
"FORM": {
|
|
"NAME": {
|
|
"LABEL": "Policy name:",
|
|
"PLACEHOLDER": "Enter policy name"
|
|
},
|
|
"DESCRIPTION": {
|
|
"LABEL": "Beschreibung:",
|
|
"PLACEHOLDER": "Beschreibung eingeben"
|
|
},
|
|
"INBOX_CAPACITY_LIMIT": {
|
|
"LABEL": "Inbox capacity limits",
|
|
"ADD_BUTTON": "Add inbox",
|
|
"FIELD": {
|
|
"SELECT_INBOX": "Select inbox",
|
|
"MAX_CONVERSATIONS": "Max conversations",
|
|
"SET_LIMIT": "Set limit"
|
|
},
|
|
"EMPTY_STATE": "No inbox limit set"
|
|
},
|
|
"EXCLUSION_RULES": {
|
|
"LABEL": "Exclusion rules",
|
|
"DESCRIPTION": "Conversations that satisfy the following conditions would not count towards agent capacity",
|
|
"TAGS": {
|
|
"LABEL": "Exclude conversations tagged with specific labels",
|
|
"ADD_TAG": "add tag",
|
|
"DROPDOWN": {
|
|
"SEARCH_PLACEHOLDER": "Search and select tags to add"
|
|
},
|
|
"EMPTY_STATE": "No tags added to this policy."
|
|
},
|
|
"DURATION": {
|
|
"LABEL": "Exclude conversations older than a specified duration",
|
|
"PLACEHOLDER": "Set time"
|
|
}
|
|
},
|
|
"USERS": {
|
|
"LABEL": "Assigned agents",
|
|
"DESCRIPTION": "Add agents for which this policy will be applicable.",
|
|
"ADD_BUTTON": "Add agent",
|
|
"DROPDOWN": {
|
|
"SEARCH_PLACEHOLDER": "Search and select agents to add",
|
|
"ADD_BUTTON": "Hinzufügen"
|
|
},
|
|
"EMPTY_STATE": "No agents added",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Agent successfully added to policy",
|
|
"ERROR_MESSAGE": "Failed to add agent to policy"
|
|
}
|
|
}
|
|
},
|
|
"DELETE_POLICY": {
|
|
"SUCCESS_MESSAGE": "Agent capacity policy deleted successfully",
|
|
"ERROR_MESSAGE": "Failed to delete agent capacity policy"
|
|
}
|
|
},
|
|
"DELETE_POLICY": {
|
|
"TITLE": "Delete policy",
|
|
"DESCRIPTION": "Are you sure you want to delete this policy? This action cannot be undone.",
|
|
"CONFIRM_BUTTON_LABEL": "Löschen",
|
|
"CANCEL_BUTTON_LABEL": "Stornieren"
|
|
}
|
|
}
|
|
}
|