Files
8d2ef4ec5e feat: assistant overview drilldown reports [CW-7408] (#14920)
<img width="2616" height="1716" alt="CleanShot 2026-07-09 at 14 22
42@2x"
src="https://github.com/user-attachments/assets/504e58df-0243-4cb9-a811-62504fdcb0ac"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sony Mathew <sony@chatwoot.com>
2026-07-09 16:25:22 +05:30

235 lines
6.1 KiB
Vue

<script setup>
import { computed, nextTick, onBeforeUnmount, ref, watch } from 'vue';
import { useEventListener } from '@vueuse/core';
import { useI18n } from 'vue-i18n';
import CaptainAssistant from 'dashboard/api/captain/assistant';
import { useReportDrilldown } from 'dashboard/routes/dashboard/settings/reports/composables/useReportDrilldown';
import ReportDrilldownCard from 'dashboard/routes/dashboard/settings/reports/components/ReportDrilldownCard.vue';
import Button from 'dashboard/components-next/button/Button.vue';
import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
import TeleportWithDirection from 'dashboard/components-next/TeleportWithDirection.vue';
const props = defineProps({
open: { type: Boolean, default: false },
assistantId: { type: [String, Number], default: null },
metric: { type: String, default: '' },
metricName: { type: String, default: '' },
metricValue: { type: String, default: '' },
range: { type: String, default: '' },
});
const emit = defineEmits(['close']);
const { t } = useI18n();
const drawerRef = ref(null);
const {
records,
meta,
isFetching,
isFetchingMore,
hasError,
hasRecords,
hasMore,
open: openDrilldown,
close,
loadMore,
} = useReportDrilldown(params => CaptainAssistant.getDrilldown(params));
let previousActiveElement = null;
const isOpen = computed(() => props.open);
const title = computed(() => props.metricName || '');
const subtitle = computed(() => {
if (!meta.value.conversation_count) return '';
return t('CAPTAIN.OVERVIEW.DRILLDOWN.RESULT_COUNT_CONVERSATION', {
count: meta.value.conversation_count,
});
});
const recordKey = record => `${record.conversation?.id}-${record.occurred_at}`;
const restoreFocus = () => {
if (previousActiveElement?.isConnected) {
previousActiveElement.focus();
}
previousActiveElement = null;
};
const closeDrawer = () => {
close();
emit('close');
restoreFocus();
};
const rememberActiveElement = () => {
if (previousActiveElement) return;
previousActiveElement =
document.activeElement instanceof HTMLElement
? document.activeElement
: null;
};
const focusDrawer = () => {
nextTick(() => drawerRef.value?.focus());
};
const fetchDrilldown = () => {
if (!props.metric || !props.assistantId) return;
openDrilldown({
assistantId: props.assistantId,
metric: props.metric,
range: props.range,
});
};
const onKeydown = event => {
if (!isOpen.value) return;
if (event.key === 'Escape') {
event.preventDefault();
event.stopPropagation();
closeDrawer();
}
};
useEventListener(document, 'keydown', onKeydown);
watch(
() => props.open,
isDrawerOpen => {
if (!isDrawerOpen) {
close();
restoreFocus();
return;
}
rememberActiveElement();
fetchDrilldown();
focusDrawer();
},
{ immediate: true }
);
watch(
() => [props.metric, props.range],
() => {
if (props.open) fetchDrilldown();
}
);
// The drawer's headline value is a snapshot of the previous assistant's card,
// so switching assistants (e.g. browser Back/Forward) closes it instead of
// refetching records that would no longer match the header.
watch(
() => props.assistantId,
() => {
if (props.open) closeDrawer();
}
);
onBeforeUnmount(() => {
restoreFocus();
});
</script>
<template>
<TeleportWithDirection to="body">
<Transition name="report-drilldown-fade">
<div
v-if="isOpen"
class="fixed inset-0 z-50 bg-black/30"
role="presentation"
@click.self="closeDrawer"
>
<aside
ref="drawerRef"
class="fixed inset-y-0 end-0 flex w-full max-w-xl flex-col bg-n-solid-1 shadow-xl outline outline-1 outline-n-container"
role="dialog"
aria-modal="true"
:aria-label="title"
tabindex="-1"
>
<header
class="flex items-start justify-between gap-4 border-b border-n-weak px-6 py-5"
>
<div class="min-w-0">
<h2 class="truncate text-base font-medium text-n-slate-12">
{{ title }}
</h2>
<p
v-if="metricValue"
class="mt-1 text-xl font-semibold text-n-slate-12"
>
{{ metricValue }}
</p>
<div
class="text-sm text-n-slate-11"
:class="{
'mt-2': metricValue,
'mt-1': !metricValue,
}"
>
{{ subtitle }}
</div>
</div>
<Button
ghost
slate
size="sm"
icon="i-ph-x"
:aria-label="$t('CAPTAIN.OVERVIEW.DRILLDOWN.CLOSE')"
@click="closeDrawer"
/>
</header>
<div class="min-h-0 flex-1 overflow-y-auto px-5 py-3">
<div
v-if="isFetching"
class="flex h-40 items-center justify-center"
>
<Spinner />
</div>
<div
v-else-if="hasError"
class="flex h-40 items-center justify-center text-sm text-n-ruby-11"
>
{{ $t('CAPTAIN.OVERVIEW.DRILLDOWN.ERROR') }}
</div>
<div
v-else-if="!hasRecords"
class="flex h-40 items-center justify-center text-sm text-n-slate-10"
>
{{ $t('CAPTAIN.OVERVIEW.DRILLDOWN.EMPTY') }}
</div>
<div v-else class="flex flex-col gap-2">
<ReportDrilldownCard
v-for="record in records"
:key="recordKey(record)"
:record="record"
/>
<Button
v-if="hasMore"
faded
slate
size="sm"
class="mx-auto mt-2"
:label="$t('CAPTAIN.OVERVIEW.DRILLDOWN.LOAD_MORE')"
:is-loading="isFetchingMore"
@click="loadMore"
/>
</div>
</div>
</aside>
</div>
</Transition>
</TeleportWithDirection>
</template>