Files
c4a6a19e9b feat(voice): WhatsApp Cloud Calling — UI [6] (#14346)
## Summary

Frontend for WhatsApp Cloud Calling: header / contact-panel call
buttons, ringing widget, accept/reject/hangup, mute, in-bubble audio
player + transcript, recording-on-hangup upload, mid-call reload
warning. WebRTC is browser-direct to Meta — no media server bridge.

## Closes
- https://linear.app/chatwoot/issue/PLA-150

## How to test

Requires backend support — the controller, services, model changes, and
routes ship in **#14334** (`feature/pla-150`). Merge / deploy that first
(or simultaneously); the FE alone won't function without those
endpoints.

Then on staging, for a WhatsApp Cloud + embedded-signup inbox with the
new \`Configuration → Enable voice calling\` toggle ON and webhook
registered:

1. **Outbound** — open a conversation, click the phone icon in the
conversation header (or contact panel), grant mic, your phone rings,
answer, audio both ways, hang up. Recording + transcript land in the
bubble within ~10s.
2. **Inbound** — call the business number from your phone. The
FloatingCallWidget appears bottom-right with caller name. Click accept,
audio both ways, hang up. Recording + transcript appear.
3. **Mute** — during an active WhatsApp call, click the mic icon next to
hangup. Speech stops reaching Meta until you click again.
4. **Mid-call reload guard** — try `Cmd-R` during an active call;
browser shows a confirm prompt.

---------

Co-authored-by: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2026-05-22 18:42:39 +05:30

180 lines
5.1 KiB
Vue

<script setup>
import CallCard from './CallCard.vue';
import { VOICE_CALL_DIRECTION } from 'dashboard/components-next/message/constants';
import { VOICE_CALL_PROVIDERS } from 'dashboard/helper/inbox';
const whatsappCall = {
callSid: 'wamid.HBgM',
conversationId: 1234,
provider: VOICE_CALL_PROVIDERS.WHATSAPP,
};
const twilioCall = {
callSid: 'CA1234567890',
conversationId: 1234,
};
const richCallInfo = {
contactName: 'John Does',
phoneNumber: '+1 412 245 0242',
inboxName: 'Customer support',
location: 'San Francisco, United States',
countryFlag: '\u{1F1FA}\u{1F1F8}',
hasLocation: true,
avatar:
'https://app.chatwoot.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBd3FodGc9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d218a325af0ef45061eefd352f8efb9ac84275e8/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hOeVpYTnBlbVZmZEc5ZlptbHNiRnNIYVFINk1BPT0iLCJleHAiOm51bGwsInB1ciI6InZhcmlhdGlvbiJ9fQ==--533c3ad7218e24c4b0e8f8959dc1953ce1d279b9/1707423736896.jpeg',
};
// Falls back to inbox name when neither city nor country is on the contact.
const noLocationCallInfo = {
contactName: 'Anonymous Lead',
phoneNumber: '+44 20 7916 0428',
inboxName: 'Sales',
location: 'Sales',
countryFlag: '',
hasLocation: false,
avatar: '',
};
// Truncation regression check — both contact name and location should ellipsize.
const longCallInfo = {
contactName: 'Aleksandra Konstantinopolskaya',
phoneNumber: '+49 30 911890',
inboxName: 'Customer support',
location:
'Friedrichshain-Kreuzberg, Federal Republic of Germany (Deutschland)',
countryFlag: '\u{1F1E9}\u{1F1EA}',
hasLocation: true,
avatar: '',
};
const unknownCallerInfo = {
contactName: 'Unknown caller',
phoneNumber: '',
inboxName: 'Customer support',
location: 'Customer support',
countryFlag: '',
hasLocation: false,
avatar: '',
};
const log =
(label, ...args) =>
() => {
// eslint-disable-next-line no-console
console.log(`[CallCard.story] ${label}`, ...args);
};
</script>
<template>
<Story
title="Components/Call/CallCard"
:layout="{ type: 'grid', width: '400px' }"
>
<Variant title="Incoming · WhatsApp">
<CallCard
:call="whatsappCall"
:call-info="richCallInfo"
:state="VOICE_CALL_DIRECTION.INCOMING"
@accept="log('accept')"
@reject="log('reject')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Incoming · Twilio (no flag)">
<CallCard
:call="twilioCall"
:call-info="noLocationCallInfo"
:state="VOICE_CALL_DIRECTION.INCOMING"
@accept="log('accept')"
@reject="log('reject')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Outgoing · WhatsApp ringing">
<CallCard
:call="whatsappCall"
:call-info="richCallInfo"
:state="VOICE_CALL_DIRECTION.OUTGOING"
@reject="log('reject')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Ongoing · WhatsApp (mute visible, unmuted)">
<CallCard
:call="whatsappCall"
:call-info="richCallInfo"
:state="VOICE_CALL_DIRECTION.ONGOING"
duration="01:23"
:is-muted="false"
show-mute
@end="log('end')"
@toggle-mute="log('toggleMute')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Ongoing · WhatsApp muted">
<CallCard
:call="whatsappCall"
:call-info="richCallInfo"
:state="VOICE_CALL_DIRECTION.ONGOING"
duration="03:47"
is-muted
show-mute
@end="log('end')"
@toggle-mute="log('toggleMute')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Ongoing · Twilio (no mute control)">
<CallCard
:call="twilioCall"
:call-info="richCallInfo"
:state="VOICE_CALL_DIRECTION.ONGOING"
duration="00:42"
@end="log('end')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Incoming · Unknown caller">
<CallCard
:call="whatsappCall"
:call-info="unknownCallerInfo"
:state="VOICE_CALL_DIRECTION.INCOMING"
@accept="log('accept')"
@reject="log('reject')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Truncation · long name and location">
<CallCard
:call="whatsappCall"
:call-info="longCallInfo"
:state="VOICE_CALL_DIRECTION.INCOMING"
@accept="log('accept')"
@reject="log('reject')"
@go-to-conversation="log('goToConversation')"
/>
</Variant>
<Variant title="Ongoing · no conversation link in footer">
<CallCard
:call="{ ...whatsappCall, conversationId: null }"
:call-info="richCallInfo"
:state="VOICE_CALL_DIRECTION.ONGOING"
duration="02:10"
show-mute
@end="log('end')"
@toggle-mute="log('toggleMute')"
/>
</Variant>
</Story>
</template>