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Shivam MishraandGitHub ddb0535a93 perf: reuse resolved count for reopen rate (#15122)
This improves the Captain overview by loading reporting metrics and FAQ
stats from separate endpoints. Range changes now refresh only the
metrics, while reopen-rate calculation reuses the resolved conversation
count to avoid redundant database queries.

## What changed

- Split Captain overview metrics and FAQ stats into separate APIs.
- Fetch FAQ stats independently from range-based metrics.
- Reuse resolved conversation totals when calculating reopen rate.
- Skip the reopen query when there are no resolved conversations.
2026-07-22 22:03:25 +05:30
..
2024-06-03 15:54:19 +05:30
2023-04-17 19:11:05 +05:30
2021-05-04 15:08:41 +05:30
2024-02-20 23:03:22 -08:00