Files
chatwoot/app/controllers/api/v2/accounts/summary_reports_controller.rb
6cbddbdb67 feat(rollup): report builder abstraction [2/3] (#13798)
## PR2: Report builder refactor — DataSource abstraction

The existing report builders (timeseries + summary) had their SQL
queries inlined — each builder constructed its own scopes, groupings,
and aggregations directly. This made it hard to swap the underlying data
source without duplicating builder logic.

This PR extracts all raw-event querying into a `Reports::RawDataSource`
behind a `Reports::DataSource` factory. Builders now call
`data_source.timeseries`, `.aggregate`, or `.summary` instead of
constructing queries themselves. Behavior is identical —
`DataSource.for(...)` returns `RawDataSource` in all cases today.

The timeseries path had two separate builders (`CountReportBuilder`,
`AverageReportBuilder`) that were selected via a metric-name case
statement in `Conversations::BaseReportBuilder`. These are replaced by a
single `ReportBuilder` that delegates to the data source. The metric
type (count vs average) is now decided inside the data source, not the
builder.

Summary builders similarly moved their inline SQL into
`RawDataSource#summary`, which returns a unified hash keyed by dimension
ID.
 the rollup read path.

## Flow

### Before

```
ReportsController ──▶ case metric ──▶ AverageReportBuilder ──▶ inline SQL ──▶ DB
                                  └──▶ CountReportBuilder   ──▶ inline SQL ──▶ DB

SummaryController ──▶ AgentSummaryBuilder ──▶ inline SQL ──▶ DB
                  └──▶ InboxSummaryBuilder ──▶ inline SQL ──▶ DB
                  └──▶ TeamSummaryBuilder  ──▶ inline SQL ──▶ DB
```

### After

```
ReportsController ──▶ ReportBuilder  ──┐
                                       ├──▶ DataSource.for ──▶ RawDataSource ──▶ DB
SummaryController ──▶ SummaryBuilder ──┘
```


### Expected (after rollup read path)

```
ReportsController ──▶ ReportBuilder  ──┐
                                       ├──▶ DataSource.for ──▶ RawDataSource    ──▶ reporting_events
SummaryController ──▶ SummaryBuilder ──┘                   └──▶ RollupDataSource ──▶ reporting_events_rollups
```

### What changed

- `Reports::DataSource` factory + `Reports::RawDataSource`
- `TimezoneHelper#timezone_name_from_params` — prefers IANA name, falls
back to offset
- Unified `Timeseries::ReportBuilder` replaces `CountReportBuilder` +
`AverageReportBuilder`
- Summary builders delegate to `DataSource` instead of querying directly

### How to test

This is a pure refactor — all existing report pages (Overview, Agent,
Inbox, Label, Team) should produce identical numbers. No feature flag or
new config needed.

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Tanmay Deep Sharma <tanmaydeepsharma21@gmail.com>
Co-authored-by: Tanmay Deep Sharma <32020192+tds-1@users.noreply.github.com>
2026-04-20 11:15:48 +05:30

59 lines
1.6 KiB
Ruby

class Api::V2::Accounts::SummaryReportsController < Api::V1::Accounts::BaseController
before_action :check_authorization
before_action :prepare_builder_params, only: [:agent, :team, :inbox, :label, :channel]
def agent
render_report_with(V2::Reports::AgentSummaryBuilder, type: :agent)
end
def team
render_report_with(V2::Reports::TeamSummaryBuilder, type: :team)
end
def inbox
render_report_with(V2::Reports::InboxSummaryBuilder, type: :inbox)
end
def label
render_report_with(V2::Reports::LabelSummaryBuilder)
end
def channel
return render_could_not_create_error(I18n.t('errors.reports.date_range_too_long')) if date_range_too_long?
render_report_with(V2::Reports::ChannelSummaryBuilder)
end
private
def check_authorization
authorize :report, :view?
end
def prepare_builder_params
@builder_params = {
since: permitted_params[:since],
until: permitted_params[:until],
business_hours: ActiveModel::Type::Boolean.new.cast(permitted_params[:business_hours])
}
end
def render_report_with(builder_class, type: nil)
builder_params = type.present? ? @builder_params.merge(type: type) : @builder_params
builder = builder_class.new(account: Current.account, params: builder_params)
render json: builder.build
end
def permitted_params
params.permit(:since, :until, :business_hours)
end
def date_range_too_long?
return false if permitted_params[:since].blank? || permitted_params[:until].blank?
since_time = Time.zone.at(permitted_params[:since].to_i)
until_time = Time.zone.at(permitted_params[:until].to_i)
(until_time - since_time) > 6.months
end
end