## Description
When an inbox name or business name contains parentheses — e.g. `Giro
Crédito - Soporte (Email` — the resulting From header becomes
unparseable by SMTP servers. The `(` is interpreted as an RFC 5322
comment start, swallowing the actual email address and causing a `553
Invalid email address` rejection.
Closes [CW-6323](https://linear.app/chatwoot/issue/CW-6323)
## Type of change
- [ ] Bug fix (non-breaking change which fixes an issue)
## How to reproduce?
1. Set an inbox's name or business name to include a parenthesis, e.g.
`Support (Email`
2. Send an outgoing email reply from that inbox
3. Observe `Net::SMTPFatalError: 553 ... Invalid email address`
## Checklist:
- [ ] My code follows the style guidelines of this project
- [ ] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [ ] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [ ] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules