Files
chatwoot/enterprise/app/services/captain/llm/translate_query_service.rb
f13f3ba446 fix: log only on system api key failures (#13968)
Removes sentry flooding of unnecessary rubyllm logs of wrong API key.
Logs only system api key error since it would be P0.

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Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
2026-04-09 18:04:52 +05:30

56 lines
1.5 KiB
Ruby

class Captain::Llm::TranslateQueryService < Captain::BaseTaskService
MODEL = 'gpt-4.1-nano'.freeze
pattr_initialize [:account!]
def translate(query, target_language:)
return query if query_in_target_language?(query)
messages = [
{ role: 'system', content: system_prompt(target_language) },
{ role: 'user', content: query }
]
response = make_api_call(model: MODEL, messages: messages)
return query if response[:error]
response[:message].strip
rescue StandardError => e
Rails.logger.warn "TranslateQueryService failed: #{e.message}, falling back to original query"
query
end
private
def event_name
'translate_query'
end
# Translation is an internal operation, not customer-initiated.
# It should always use the installation key.
def llm_credential
@llm_credential ||= system_llm_credential
end
def query_in_target_language?(query)
detector = CLD3::NNetLanguageIdentifier.new(0, 1000)
result = detector.find_language(query)
result.reliable? && result.language == account_language_code
rescue StandardError
false
end
def account_language_code
account.locale&.split('_')&.first
end
def system_prompt(target_language)
<<~SYSTEM_PROMPT_MESSAGE
You are a helpful assistant that translates queries from one language to another.
Translate the query to #{target_language}.
Return just the translated query, no other text.
SYSTEM_PROMPT_MESSAGE
end
end