chatwoot/config/llm.yml

providers:
  openai:
    display_name: 'OpenAI'
  anthropic:
    display_name: 'Anthropic'
  gemini:
    display_name: 'Gemini'

models:
  gpt-4.1:
    provider: openai
    display_name: 'GPT-4.1'
    credit_multiplier: 3
  gpt-4.1-mini:
    provider: openai
    display_name: 'GPT-4.1 Mini'
    credit_multiplier: 1
  gpt-4.1-nano:
    provider: openai
    display_name: 'GPT-4.1 Nano'
    credit_multiplier: 1
  gpt-5.1:
    provider: openai
    display_name: 'GPT-5.1'
    credit_multiplier: 2
  gpt-5-mini:
    provider: openai
    display_name: 'GPT-5 Mini'
    credit_multiplier: 1
  gpt-5-nano:
    provider: openai
    display_name: 'GPT-5 Nano'
    credit_multiplier: 1
  gpt-5.2:
    provider: openai
    display_name: 'GPT-5.2'
    credit_multiplier: 3
  gpt-5.6-luna:
    provider: openai
    display_name: 'GPT-5.6 Luna'
    credit_multiplier: 2
  gpt-5.6-terra:
    provider: openai
    display_name: 'GPT-5.6 Terra'
    credit_multiplier: 3
  gpt-5.6-sol:
    provider: openai
    display_name: 'GPT-5.6 Sol'
    credit_multiplier: 5
  claude-haiku-4.5:
    provider: anthropic
    display_name: 'Claude Haiku 4.5'
    coming_soon: true
    credit_multiplier: 2
  claude-sonnet-4.5:
    provider: anthropic
    display_name: 'Claude Sonnet 4.5'
    coming_soon: true
    credit_multiplier: 3
  gemini-3-flash:
    provider: gemini
    display_name: 'Gemini 3 Flash'
    coming_soon: true
    credit_multiplier: 1
  gemini-3-pro:
    provider: gemini
    display_name: 'Gemini 3 Pro'
    coming_soon: true
    credit_multiplier: 3
  whisper-1:
    provider: openai
    display_name: 'Whisper'
    credit_multiplier: 1
  gpt-4o-mini-transcribe:
    provider: openai
    display_name: 'GPT-4o Mini Transcribe'
    credit_multiplier: 1
  text-embedding-3-small:
    provider: openai
    display_name: 'Text Embedding 3 Small'
    credit_multiplier: 1

features:
  editor:
    models:
      [
        gpt-4.1-mini,
        gpt-4.1-nano,
        gpt-5-mini,
        gpt-4.1,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        claude-haiku-4.5,
        gemini-3-flash,
        gemini-3-pro,
      ]
    default: gpt-5.6-luna
    reasoning_effort: low
  assistant:
    models:
      [
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-4.1,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        gpt-5.6-sol,
        claude-haiku-4.5,
        claude-sonnet-4.5,
        gemini-3-flash,
        gemini-3-pro,
      ]
    default: gpt-5.6-terra
    reasoning_effort: medium
  copilot:
    models:
      [
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-4.1,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        gpt-5.6-sol,
        claude-haiku-4.5,
        claude-sonnet-4.5,
        gemini-3-flash,
        gemini-3-pro,
      ]
    default: gpt-5.6-terra
    reasoning_effort: medium
  label_suggestion:
    models:
      [
        gpt-4.1-nano,
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-5.6-luna,
        gemini-3-flash,
        claude-haiku-4.5,
      ]
    default: gpt-5.6-luna
    reasoning_effort: low
  document_faq_generation:
    models:
      [
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-4.1,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        gpt-5.6-sol,
        claude-haiku-4.5,
        claude-sonnet-4.5,
        gemini-3-flash,
        gemini-3-pro,
      ]
    default: gpt-5.6-terra
    reasoning_effort: medium
  conversation_faq_generation:
    models:
      [
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-4.1,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        gpt-5.6-sol,
        claude-haiku-4.5,
        claude-sonnet-4.5,
        gemini-3-flash,
        gemini-3-pro,
      ]
    default: gpt-5.6-terra
    reasoning_effort: medium
  pdf_faq_generation:
    models: [gpt-4.1-mini, gpt-5-mini, gpt-4.1, gpt-5.1, gpt-5.2]
    default: gpt-4.1-mini
    reasoning_effort: medium
  help_center_article_generation:
    models:
      [
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-4.1,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        gpt-5.6-sol,
        claude-haiku-4.5,
        claude-sonnet-4.5,
        gemini-3-flash,
        gemini-3-pro,
      ]
    default: gpt-5.6-terra
    reasoning_effort: medium
  onboarding_content_generation:
    models:
      [
        gpt-4.1,
        gpt-4.1-mini,
        gpt-5-mini,
        gpt-5.1,
        gpt-5.2,
        gpt-5.6-luna,
        gpt-5.6-terra,
        gpt-5.6-sol,
      ]
    default: gpt-5.6-terra
    reasoning_effort: medium
  help_center_query_translation:
    models: [gpt-4.1-nano, gpt-4.1-mini, gpt-5-mini, gpt-5.6-luna]
    default: gpt-5.6-luna
    reasoning_effort: low
  audio_transcription:
    models: [gpt-4o-mini-transcribe, whisper-1]
    default: gpt-4o-mini-transcribe
  help_center_search:
    models: [text-embedding-3-small]
    default: text-embedding-3-small