Tanmay Deep SharmaandGitHub
f6c18f5225
## Description Adds a backend endpoint that powers an account-wide calls dashboard, letting users list and filter all calls in the account. ## Linear Ticket - https://linear.app/chatwoot/issue/UPM-28/voice-call-dashboard-view ## Type of change - [ ] New feature (non-breaking change which adds functionality) ## Checklist: - [ ] My code follows the style guidelines of this project - [ ] I have performed a self-review of my code - [ ] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [ ] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules
71 lines
2.1 KiB
Ruby
71 lines
2.1 KiB
Ruby
class CallFinder
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RESULTS_PER_PAGE = 25
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def initialize(current_user, current_account, params)
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@current_user = current_user
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@current_account = current_account
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@params = params
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end
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def perform
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@calls = @current_account.calls
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filter_by_visibility
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filter_by_status
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filter_by_direction
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filter_by_inbox
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filter_by_agent
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filter_by_date_range
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{ calls: paginated_calls, count: @calls.count }
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end
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private
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# Admins and report managers see the whole account; everyone else only sees
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# calls they handled within conversations they can still access.
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def filter_by_visibility
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return if account_wide_access?
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@calls = @calls.where(accepted_by_agent_id: @current_user.id, conversation_id: accessible_conversations)
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end
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def accessible_conversations
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Conversations::PermissionFilterService.new(@current_account.conversations, @current_user, @current_account).perform.select(:id)
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end
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def account_wide_access?
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account_user = Current.account_user
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account_user&.administrator? || account_user&.custom_role&.permissions&.include?('report_manage')
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end
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def filter_by_status
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@calls = @calls.where(status: Call.status_from_display(@params[:status])) if @params[:status].present?
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end
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def filter_by_direction
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@calls = @calls.where(direction: Call.direction_from_label(@params[:direction])) if @params[:direction].present?
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end
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def filter_by_inbox
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@calls = @calls.where(inbox_id: @params[:inbox_id]) if @params[:inbox_id].present?
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end
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def filter_by_agent
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@calls = @calls.where(accepted_by_agent_id: @params[:agent_id]) if @params[:agent_id].present?
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end
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# since/until are unix timestamps, matching DateRangeHelper conventions.
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def filter_by_date_range
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return if @params[:since].blank? || @params[:until].blank?
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@calls = @calls.where(created_at: Time.zone.at(@params[:since].to_i)..Time.zone.at(@params[:until].to_i))
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end
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def paginated_calls
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@calls.includes(:contact, :inbox, :conversation, :accepted_by_agent)
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.order(created_at: :desc)
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.page(@params[:page] || 1)
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.per(RESULTS_PER_PAGE)
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end
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end
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