89 lines
3.0 KiB
Ruby
89 lines
3.0 KiB
Ruby
require 'rails_helper'
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describe Conversations::AssignmentService do
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let(:account) { create(:account) }
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let(:agent) { create(:user, account: account) }
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let(:agent_bot) { create(:agent_bot, account: account) }
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let(:captain_assistant) { create(:captain_assistant, account: account) }
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let(:conversation) { create(:conversation, account: account) }
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describe '#perform' do
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context 'when assignee_id is blank' do
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before do
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conversation.update!(assignee_agent_bot: agent_bot, assignee_captain_assistant: captain_assistant)
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end
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it 'clears human and AI assignees' do
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described_class.new(conversation: conversation, assignee_id: nil).perform
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conversation.reload
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expect(conversation.assignee_id).to be_nil
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expect(conversation.assignee_agent_bot_id).to be_nil
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expect(conversation.assignee_captain_assistant_id).to be_nil
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end
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end
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context 'when assigning a user' do
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before do
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conversation.update!(assignee_captain_assistant: captain_assistant, assignee: nil, status: :pending)
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end
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it 'sets the agent and clears AI ownership' do
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result = described_class.new(conversation: conversation, assignee_id: agent.id).perform
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conversation.reload
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expect(result).to eq(agent)
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expect(conversation.assignee_id).to eq(agent.id)
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expect(conversation.assignee_agent_bot_id).to be_nil
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expect(conversation.assignee_captain_assistant_id).to be_nil
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expect(conversation.status).to eq('open')
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end
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end
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context 'when assigning an agent bot' do
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let(:service) do
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described_class.new(
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conversation: conversation,
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assignee_id: agent_bot.id,
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assignee_type: 'AgentBot'
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)
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end
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it 'sets the agent bot and clears other assignees' do
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conversation.update!(assignee_agent_bot: nil, assignee_captain_assistant: captain_assistant)
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result = service.perform
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conversation.reload
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expect(result).to eq(agent_bot)
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expect(conversation.assignee_agent_bot_id).to eq(agent_bot.id)
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expect(conversation.assignee_id).to be_nil
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expect(conversation.assignee_captain_assistant_id).to be_nil
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end
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end
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context 'when assigning a Captain assistant' do
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let(:service) do
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described_class.new(
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conversation: conversation,
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assignee_id: captain_assistant.id,
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assignee_type: 'CaptainAssistant'
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)
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end
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it 'sets the Captain assistant, clears other assignees, and marks pending' do
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conversation.update!(assignee_agent_bot: agent_bot, status: :resolved)
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result = service.perform
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conversation.reload
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expect(result).to eq(captain_assistant)
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expect(conversation.assignee_captain_assistant_id).to eq(captain_assistant.id)
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expect(conversation.assignee_agent_bot_id).to be_nil
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expect(conversation.assignee_id).to be_nil
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expect(conversation.status).to eq('pending')
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end
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end
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end
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end
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