Files
chatwoot/app/models/assignment_policy.rb
2025-08-11 20:46:17 +05:30

60 lines
2.3 KiB
Ruby

# frozen_string_literal: true
# == Schema Information
#
# Table name: assignment_policies
#
# id :bigint not null, primary key
# assignment_order :integer default("round_robin"), not null
# conversation_priority :integer default("earliest_created"), not null
# description :text
# enabled :boolean default(TRUE), not null
# fair_distribution_limit :integer default(100), not null
# fair_distribution_window :integer default(3600), not null
# name :string(255) not null
# created_at :datetime not null
# updated_at :datetime not null
# account_id :bigint not null
#
# Indexes
#
# index_assignment_policies_on_account_id (account_id)
# index_assignment_policies_on_account_id_and_name (account_id,name) UNIQUE
# index_assignment_policies_on_enabled (enabled)
#
class AssignmentPolicy < ApplicationRecord
# Enums
enum assignment_order: { round_robin: 0 }
enum conversation_priority: { earliest_created: 0, longest_waiting: 1 }
# Associations
belongs_to :account
has_many :inbox_assignment_policies, dependent: :destroy
has_many :inboxes, through: :inbox_assignment_policies
# Validations
validates :name, presence: true, uniqueness: { scope: :account_id }
validates :name, length: { maximum: 255 }
validates :description, length: { maximum: 1000 }
validates :fair_distribution_limit, presence: true, numericality: { greater_than: 0, less_than_or_equal_to: 100 }
validates :fair_distribution_window, presence: true, numericality: { greater_than: 60, less_than_or_equal_to: 86_400 }
validates :assignment_order, inclusion: { in: assignment_orders.keys }
validates :conversation_priority, inclusion: { in: conversation_priorities.keys }
def webhook_data
{
id: id,
name: name,
description: description,
assignment_order: assignment_order,
conversation_priority: conversation_priority,
fair_distribution_limit: fair_distribution_limit,
fair_distribution_window: fair_distribution_window,
enabled: enabled
}
end
end
AssignmentPolicy.prepend_mod_with('AssignmentPolicy')