{ "AUTOMATION": { "HEADER": "自動化", "DESCRIPTION": "自動化可以取代並簡化需要手動執行的現有流程,例如新增標籤和將對話指派給最合適的客服人員。這讓團隊能夠專注於核心工作,同時減少花在例行事務上的時間。", "LEARN_MORE": "瞭解更多關於自動化的資訊", "COUNT": "{n} 條自動化規則 | {n} 條自動化規則", "HEADER_BTN_TXT": "建立自動化", "LOADING": "正在載入自動化規則", "SEARCH_PLACEHOLDER": "搜尋自動化規則...", "NO_RESULTS": "找不到符合搜尋條件的自動化規則", "ADD": { "TITLE": "新增自動化規則", "SUBMIT": "建立", "CANCEL_BUTTON_TEXT": "取消", "FORM": { "NAME": { "LABEL": "規則名稱", "PLACEHOLDER": "輸入規則名稱", "ERROR": "名稱為必填" }, "DESC": { "LABEL": "描述", "PLACEHOLDER": "輸入規則描述", "ERROR": "描述為必填" }, "EVENT": { "LABEL": "事件", "PLACEHOLDER": "請選擇一項", "ERROR": "事件為必填" }, "CONDITIONS": { "LABEL": "條件" }, "ACTIONS": { "LABEL": "動作" } }, "CONDITION_BUTTON_LABEL": "新增條件", "ACTION_BUTTON_LABEL": "新增動作", "API": { "SUCCESS_MESSAGE": "自動化規則已成功建立", "ERROR_MESSAGE": "無法建立自動化規則,請稍後再試" } }, "LIST": { "TABLE_HEADER": { "NAME": "名稱", "ACTIVE": "啟用", "CREATED_ON": "建立時間", "ACTIONS": "操作" }, "404": "找不到任何自動化規則" }, "DELETE": { "TITLE": "刪除自動化規則", "SUBMIT": "刪除", "CANCEL_BUTTON_TEXT": "取消", "CONFIRM": { "TITLE": "確認刪除", "MESSAGE": "您確定要刪除嗎? ", "YES": "是,刪除 ", "NO": "不,保留 " }, "API": { "SUCCESS_MESSAGE": "自動化規則已成功刪除", "ERROR_MESSAGE": "無法刪除自動化規則,請稍後再試" } }, "EDIT": { "TITLE": "編輯自動化規則", "SUBMIT": "更新", "CANCEL_BUTTON_TEXT": "取消", "API": { "SUCCESS_MESSAGE": "自動化規則已成功更新", "ERROR_MESSAGE": "無法更新自動化規則,請稍後再試" } }, "CLONE": { "TOOLTIP": "複製", "API": { "SUCCESS_MESSAGE": "自動化規則已成功複製", "ERROR_MESSAGE": "無法複製自動化規則,請稍後再試" } }, "FORM": { "EDIT": "編輯", "CREATE": "建立", "DELETE": "刪除", "CANCEL": "取消", "RESET_MESSAGE": "變更事件類型將會重置您在下方新增的條件與動作" }, "CONDITION": { "DELETE_MESSAGE": "您至少需要保留一個條件才能儲存", "CONTACT_CUSTOM_ATTR_LABEL": "聯絡人自訂屬性", "CONVERSATION_CUSTOM_ATTR_LABEL": "對話自訂屬性" }, "ACTION": { "DELETE_MESSAGE": "您至少需要保留一個動作才能儲存", "TEAM_MESSAGE_INPUT_PLACEHOLDER": "在此輸入您的訊息", "TEAM_DROPDOWN_PLACEHOLDER": "選擇團隊", "EMAIL_INPUT_PLACEHOLDER": "輸入電子郵件", "URL_INPUT_PLACEHOLDER": "輸入 URL" }, "TOGGLE": { "ACTIVATION_TITLE": "啟用自動化規則", "DEACTIVATION_TITLE": "停用自動化規則", "ACTIVATION_DESCRIPTION": "此操作將啟用自動化規則「{automationName}」。您確定要繼續嗎?", "DEACTIVATION_DESCRIPTION": "此操作將停用自動化規則「{automationName}」。您確定要繼續嗎?", "ACTIVATION_SUCCESFUL": "自動化規則已成功啟用", "DEACTIVATION_SUCCESFUL": "自動化規則已成功停用", "ACTIVATION_ERROR": "無法啟用自動化規則,請稍後再試", "DEACTIVATION_ERROR": "無法停用自動化規則,請稍後再試", "CONFIRMATION_LABEL": "是", "CANCEL_LABEL": "否" }, "ATTACHMENT": { "UPLOAD_ERROR": "無法上傳附件,請再試一次", "LABEL_IDLE": "上傳附件", "LABEL_UPLOADING": "上傳中...", "LABEL_UPLOADED": "上傳成功", "LABEL_UPLOAD_FAILED": "上傳失敗" }, "ERRORS": { "ATTRIBUTE_KEY_REQUIRED": "屬性鍵值為必填", "FILTER_OPERATOR_REQUIRED": "篩選運算子為必填", "VALUE_REQUIRED": "值為必填", "VALUE_MUST_BE_BETWEEN_1_AND_998": "值必須介於 1 到 998 之間", "ACTION_PARAMETERS_REQUIRED": "動作參數為必填", "ATLEAST_ONE_CONDITION_REQUIRED": "至少需要一個條件", "ATLEAST_ONE_ACTION_REQUIRED": "至少需要一個動作" }, "NONE_OPTION": "無", "LAST_RESPONDING_AGENT": "Last Responding Agent", "EVENTS": { "CONVERSATION_CREATED": "對話已建立", "CONVERSATION_UPDATED": "對話已更新", "MESSAGE_CREATED": "訊息已建立", "CONVERSATION_RESOLVED": "對話已解決", "CONVERSATION_OPENED": "對話已開啟" }, "ACTIONS": { "ASSIGN_AGENT": "指派給客服人員", "ASSIGN_TEAM": "指派團隊", "REMOVE_ASSIGNED_AGENT": "移除已指派的客服人員", "REMOVE_ASSIGNED_TEAM": "移除已指派的團隊", "ADD_LABEL": "新增標籤", "REMOVE_LABEL": "移除標籤", "SEND_EMAIL_TO_TEAM": "傳送電子郵件給團隊", "SEND_EMAIL_TRANSCRIPT": "傳送電子郵件對話記錄", "MUTE_CONVERSATION": "將對話靜音", "SNOOZE_CONVERSATION": "暫停對話通知", "RESOLVE_CONVERSATION": "解決對話", "SEND_WEBHOOK_EVENT": "傳送 Webhook 事件", "SEND_ATTACHMENT": "傳送附件", "SEND_MESSAGE": "傳送訊息", "ADD_PRIVATE_NOTE": "新增私人備註", "CHANGE_PRIORITY": "變更優先順序", "ADD_SLA": "新增 SLA", "OPEN_CONVERSATION": "開啟對話", "PENDING_CONVERSATION": "將對話標記為待處理" }, "MESSAGE_TYPES": { "INCOMING": "接收的訊息", "OUTGOING": "傳送的訊息" }, "PRIORITY_TYPES": { "NONE": "無", "LOW": "低", "MEDIUM": "中", "HIGH": "高", "URGENT": "緊急" }, "ATTRIBUTES": { "MESSAGE_TYPE": "訊息類型", "PRIVATE_NOTE": "私人筆記", "MESSAGE_CONTAINS": "訊息包含", "EMAIL": "電子郵件", "INBOX": "收件匣", "CONVERSATION_LANGUAGE": "對話語言", "PHONE_NUMBER": "電話號碼", "STATUS": "狀態", "BROWSER_LANGUAGE": "瀏覽器語言", "MAIL_SUBJECT": "郵件主旨", "COUNTRY_NAME": "國家", "COMPANY_NAME": "公司", "REFERER_LINK": "來源連結", "ASSIGNEE_NAME": "負責人", "TEAM_NAME": "團隊", "PRIORITY": "優先順序", "LABELS": "標籤" } } }