test: action cable broadcast job

The Microsoft and Gmail channels don’t function with custom SMTP or IMAP
configurations or forwarding option. Displaying the configuration tab
creates confusion among users.

This PR would eliminate the option for these channels.

Gemfile.lock

@@ -561,7 +561,7 @@ GEM
       activesupport (>= 3.0.0)
     raabro (1.4.0)
     racc (1.8.1)
-    rack (2.2.11)
+    rack (2.2.12)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
     rack-contrib (2.5.0)

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -6,6 +6,8 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   before_action :conversation, except: [:index, :meta, :search, :create, :filter]
   before_action :inbox, :contact, :contact_inbox, only: [:create]
 
+  ATTACHMENT_RESULTS_PER_PAGE = 100
+
   def index
     result = conversation_finder.perform
     @conversations = result[:conversations]
@@ -24,7 +26,12 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
   end
 
   def attachments
+    @attachments_count = @conversation.attachments.count
     @attachments = @conversation.attachments
+                                .includes(:message)
+                                .order(created_at: :desc)
+                                .page(attachment_params[:page])
+                                .per(ATTACHMENT_RESULTS_PER_PAGE)
   end
 
   def show; end
@@ -124,6 +131,10 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     params.permit(:priority)
   end
 
+  def attachment_params
+    params.permit(:page)
+  end
+
   def update_last_seen_on_conversation(last_seen_at, update_assignee)
     # rubocop:disable Rails/SkipsModelValidations
     @conversation.update_column(:agent_last_seen_at, last_seen_at)

app/controllers/concerns/switch_locale.rb

@@ -5,10 +5,11 @@ module SwitchLocale
 
   def switch_locale(&)
     # priority is for locale set in query string (mostly for widget/from js sdk)
-    locale ||= locale_from_params
+    locale ||= params[:locale]
+
     locale ||= locale_from_custom_domain
     # if locale is not set in account, let's use DEFAULT_LOCALE env variable
-    locale ||= locale_from_env_variable
+    locale ||= ENV.fetch('DEFAULT_LOCALE', nil)
     set_locale(locale, &)
   end
 
@@ -32,26 +33,30 @@ module SwitchLocale
   end
 
   def set_locale(locale, &)
-    # if locale is empty, use default_locale
+    safe_locale = validate_and_get_locale(locale)
-    locale ||= I18n.default_locale
     # Ensure locale won't bleed into other requests
     # https://guides.rubyonrails.org/i18n.html#managing-the-locale-across-requests
-    I18n.with_locale(locale, &)
+    I18n.with_locale(safe_locale, &)
   end
 
-  def locale_from_params
+  def validate_and_get_locale(locale)
-    I18n.available_locales.map(&:to_s).include?(params[:locale]) ? params[:locale] : nil
+    return I18n.default_locale.to_s if locale.blank?
+
+    available_locales = I18n.available_locales.map(&:to_s)
+    locale_without_variant = locale.split('_')[0]
+
+    if available_locales.include?(locale)
+      locale
+    elsif available_locales.include?(locale_without_variant)
+      locale_without_variant
+    else
+      I18n.default_locale.to_s
+    end
   end
 
   def locale_from_account(account)
     return unless account
 
-    I18n.available_locales.map(&:to_s).include?(account.locale) ? account.locale : nil
+    account.locale
-  end
-
-  def locale_from_env_variable
-    return unless ENV.fetch('DEFAULT_LOCALE', nil)
-
-    I18n.available_locales.map(&:to_s).include?(ENV.fetch('DEFAULT_LOCALE')) ? ENV.fetch('DEFAULT_LOCALE') : nil
   end
 end

app/controllers/public/api/v1/portals/base_controller.rb

@@ -1,4 +1,6 @@
 class Public::Api::V1::Portals::BaseController < PublicController
+  include SwitchLocale
+
   before_action :show_plain_layout
   before_action :set_color_scheme
   before_action :set_global_config
@@ -27,14 +29,7 @@ class Public::Api::V1::Portals::BaseController < PublicController
   end
 
   def switch_locale_with_portal(&)
-    locale_without_variant = params[:locale].split('_')[0]
+    @locale = validate_and_get_locale(params[:locale])
-    is_locale_available = I18n.available_locales.map(&:to_s).include?(params[:locale])
-    is_locale_variant_available = I18n.available_locales.map(&:to_s).include?(locale_without_variant)
-    if is_locale_available
-      @locale = params[:locale]
-    elsif is_locale_variant_available
-      @locale = locale_without_variant
-    end
 
     I18n.with_locale(@locale, &)
   end
@@ -44,12 +39,12 @@ class Public::Api::V1::Portals::BaseController < PublicController
     Rails.logger.info "Article: not found for slug: #{params[:article_slug]}"
     render_404 && return if article.blank?
 
-    @locale = if article.category.present?
+    article_locale = if article.category.present?
-                article.category.locale
+                       article.category.locale
-              else
+                     else
-                article.portal.default_locale
+                       article.portal.default_locale
-              end
+                     end
-
+    @locale = validate_and_get_locale(article_locale)
     I18n.with_locale(@locale, &)
   end
 

app/javascript/dashboard/App.vue

@@ -4,6 +4,7 @@ import AddAccountModal from '../dashboard/components/layout/sidebarComponents/Ad
 import LoadingState from './components/widgets/LoadingState.vue';
 import NetworkNotification from './components/NetworkNotification.vue';
 import UpdateBanner from './components/app/UpdateBanner.vue';
+import UpgradeBanner from './components/app/UpgradeBanner.vue';
 import PaymentPendingBanner from './components/app/PaymentPendingBanner.vue';
 import PendingEmailVerificationBanner from './components/app/PendingEmailVerificationBanner.vue';
 import vueActionCable from './helper/actionCable';
@@ -30,6 +31,7 @@ export default {
     UpdateBanner,
     PaymentPendingBanner,
     WootSnackbarBox,
+    UpgradeBanner,
     PendingEmailVerificationBanner,
   },
   setup() {
@@ -144,6 +146,7 @@ export default {
     <template v-if="currentAccountId">
       <PendingEmailVerificationBanner v-if="hideOnOnboardingView" />
       <PaymentPendingBanner v-if="hideOnOnboardingView" />
+      <UpgradeBanner />
     </template>
     <router-view v-slot="{ Component }">
       <transition name="fade" mode="out-in">

app/javascript/dashboard/components-next/message/MessageError.vue

@@ -26,7 +26,7 @@ const { t } = useI18n();
         />
       </div>
       <div
-        class="absolute bg-n-alpha-3 px-4 py-3 border rounded-xl border-n-strong text-n-slate-12 bottom-6 w-52 text-xs backdrop-blur-[100px] shadow-[0px_0px_24px_0px_rgba(0,0,0,0.12)] opacity-0 invisible group-hover:opacity-100 group-hover:visible transition-all"
+        class="absolute bg-n-alpha-3 px-4 py-3 border rounded-xl border-n-strong text-n-slate-12 bottom-6 w-52 text-xs backdrop-blur-[100px] shadow-[0px_0px_24px_0px_rgba(0,0,0,0.12)] opacity-0 invisible group-hover:opacity-100 group-hover:visible transition-all break-all"
         :class="{
           'ltr:left-0 rtl:right-0': orientation === ORIENTATION.LEFT,
           'ltr:right-0 rtl:left-0': orientation === ORIENTATION.RIGHT,

app/javascript/dashboard/components-next/message/MessageMeta.vue

@@ -102,6 +102,7 @@ const statusToShow = computed(() => {
   if (isRead.value) return MESSAGE_STATUS.READ;
   if (isDelivered.value) return MESSAGE_STATUS.DELIVERED;
   if (isSent.value) return MESSAGE_STATUS.SENT;
+  if (status.value === MESSAGE_STATUS.FAILED) return MESSAGE_STATUS.FAILED;
 
   return MESSAGE_STATUS.PROGRESS;
 });

app/javascript/dashboard/components/app/PaymentPaywall.vue

@@ -1,79 +0,0 @@
-<script setup>
-import { computed, onMounted } from 'vue';
-import { useStore } from 'vuex';
-import { useAccount } from 'dashboard/composables/useAccount';
-import { differenceInDays } from 'date-fns';
-import { useRoute } from 'vue-router';
-
-const ALWAYS_ON_ROUTES = [
-  'agent_list',
-  'settings_inbox_list',
-  'billing_settings_index',
-];
-
-const { accountId } = useAccount();
-const store = useStore();
-const route = useRoute();
-const routeName = computed(() => {
-  return route.name || '';
-});
-const isOnChatwootCloud = computed(
-  () => store.getters['globalConfig/isOnChatwootCloud']
-);
-const account = computed(() =>
-  store.getters['accounts/getAccount'](accountId.value)
-);
-
-const isTrialAccount = computed(() => {
-  if (!account.value) return false;
-
-  const createdAt = new Date(account.value.created_at);
-  const diffDays = differenceInDays(new Date(), createdAt);
-
-  return diffDays <= 15;
-});
-
-const testLimit = ({ allowed, consumed }) => {
-  return consumed > allowed;
-};
-
-const isLimitExceeded = computed(() => {
-  if (ALWAYS_ON_ROUTES.includes(routeName.value)) {
-    return false;
-  }
-
-  if (!account.value) return false;
-
-  const { limits } = account.value;
-  if (!limits) return false;
-
-  const { conversation, non_web_inboxes: nonWebInboxes } = limits;
-  return testLimit(conversation) || testLimit(nonWebInboxes);
-});
-
-const shouldShowBanner = computed(() => {
-  if (!isOnChatwootCloud.value) {
-    return false;
-  }
-
-  if (isTrialAccount.value) {
-    return false;
-  }
-
-  return isLimitExceeded.value;
-});
-
-const fetchLimits = () => store.dispatch('accounts/limits');
-
-onMounted(() => {
-  if (isOnChatwootCloud.value) {
-    fetchLimits();
-  }
-});
-</script>
-
-<template>
-  <div v-if="shouldShowBanner">Limits exceeded</div>
-
-  <slot v-else />
-</template>

app/javascript/dashboard/helper/actionCable.js

@@ -9,6 +9,7 @@ class ActionCableConnector extends BaseActionCableConnector {
     const { websocketURL = '' } = window.chatwootConfig || {};
     super(app, pubsubToken, websocketURL);
     this.CancelTyping = [];
+    this.conversationEventTimestamps = new Map();
     this.events = {
       'message.created': this.onMessageCreated,
       'message.updated': this.onMessageUpdated,
@@ -33,6 +34,23 @@ class ActionCableConnector extends BaseActionCableConnector {
     };
   }
 
+  /**
+   * Checks if a conversation event is out of sequence by comparing timestamps
+   * @param {number} conversationId - The ID of the conversation to check
+   * @param {number} eventTimestamp - The timestamp of the current event
+   * @returns {boolean} Returns true if event is out of sequence, false otherwise
+   */
+  eventOutOfSequence(conversationId, eventTimestamp) {
+    if (!eventTimestamp) return false;
+    const lastTimestamp = this.conversationEventTimestamps.get(conversationId);
+    if (!lastTimestamp || eventTimestamp > lastTimestamp) {
+      this.conversationEventTimestamps.set(conversationId, eventTimestamp);
+      return false;
+    }
+
+    return true;
+  }
+
   // eslint-disable-next-line class-methods-use-this
   onReconnect = () => {
     emitter.emit(BUS_EVENTS.WEBSOCKET_RECONNECT);
@@ -68,8 +86,10 @@ class ActionCableConnector extends BaseActionCableConnector {
     }
   };
 
-  onAssigneeChanged = payload => {
+  onAssigneeChanged = (payload, eventTimestamp) => {
     const { id } = payload;
+    if (this.eventOutOfSequence(id, eventTimestamp)) return;
+
     if (id) {
       this.app.$store.dispatch('updateConversation', payload);
     }
@@ -81,7 +101,8 @@ class ActionCableConnector extends BaseActionCableConnector {
     this.fetchConversationStats();
   };
 
-  onConversationRead = data => {
+  onConversationRead = (data, eventTimestamp) => {
+    if (this.eventOutOfSequence(data.id, eventTimestamp)) return;
     this.app.$store.dispatch('updateConversation', data);
   };
 
@@ -104,12 +125,14 @@ class ActionCableConnector extends BaseActionCableConnector {
   // eslint-disable-next-line class-methods-use-this
   onReload = () => window.location.reload();
 
-  onStatusChange = data => {
+  onStatusChange = (data, eventTimestamp) => {
+    if (this.eventOutOfSequence(data.id, eventTimestamp)) return;
     this.app.$store.dispatch('updateConversation', data);
     this.fetchConversationStats();
   };
 
-  onConversationUpdated = data => {
+  onConversationUpdated = (data, eventTimestamp) => {
+    if (this.eventOutOfSequence(data.id, eventTimestamp)) return;
     this.app.$store.dispatch('updateConversation', data);
     this.fetchConversationStats();
   };

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -560,7 +560,7 @@
       "ERROR_MESSAGE": "Wir konnten die Suche nicht abschließen. Bitte versuch es erneut."
     },
     "FORM": {
-      "GO_TO_CONVERSATION": "Aussicht",
+      "GO_TO_CONVERSATION": "Anzeigen",
       "SUCCESS_MESSAGE": "Die Nachricht wurde erfolgreich versendet!",
       "ERROR_MESSAGE": "Beim Erstellen der Unterhaltung ist ein Fehler aufgetreten. Bitte versuchen Sie es später erneut.",
       "NO_INBOX_ALERT": "Es sind keine Posteingänge vorhanden, um eine Unterhaltung mit diesem Kontakt zu starten.",

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -751,7 +751,7 @@
       "WHATSAPP": "WhatsApp",
       "SMS": "SMS",
       "EMAIL": "E-Mail",
-      "TELEGRAM": "Telegram",
+      "TELEGRAM": "Telegramm",
       "LINE": "Line",
       "API": "API-Kanal"
     }

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -12,7 +12,7 @@
     },
     "WEBHOOK": {
       "SUBSCRIBED_EVENTS": "Abonnierte Events",
-      "LEARN_MORE": "Learn more about webhooks",
+      "LEARN_MORE": "Mehr über Webhooks erfahren",
       "FORM": {
         "CANCEL": "Stornieren",
         "DESC": "Webhook-Ereignisse bieten Ihnen Echtzeitinformationen darüber, was in Ihrem Chatwoot-Konto passiert. Bitte geben Sie eine gültige URL ein, um einen Rückruf zu konfigurieren.",
@@ -31,7 +31,7 @@
         },
         "END_POINT": {
           "LABEL": "Webhook-URL",
-          "PLACEHOLDER": "Example: {webhookExampleURL}",
+          "PLACEHOLDER": "Beispiel: {webhookExampleURL}",
           "ERROR": "Bitte geben Sie eine gültige URL ein"
         },
         "EDIT_SUBMIT": "Webhook aktualisieren",
@@ -114,7 +114,7 @@
     },
     "OPEN_AI": {
       "AI_ASSIST": "AI-Assistent",
-      "WITH_AI": " {option} with AI ",
+      "WITH_AI": " {option} mit KI ",
       "OPTIONS": {
         "REPLY_SUGGESTION": "Antwortvorschlag",
         "SUMMARIZE": "Zusammenfassen",
@@ -235,7 +235,7 @@
         "ERROR": "Beim Abrufen der linearen Probleme ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
         "LINK_SUCCESS": "Problem erfolgreich verknüpft",
         "LINK_ERROR": "Beim Verknüpfen des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
-        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
+        "LINK_TITLE": "Unterhaltung (#{conversationId}) mit {name}"
       },
       "ADD_OR_LINK": {
         "TITLE": "Lineares Problem erstellen/verknüpfen",
@@ -294,7 +294,7 @@
         "PRIORITY": "Priorität",
         "ASSIGNEE": "Zugewiesener",
         "LABELS": "Labels",
-        "CREATED_AT": "Created at {createdAt}"
+        "CREATED_AT": "Erstellt am {createdAt}"
       },
       "UNLINK": {
         "TITLE": "Verknüpfung aufheben",
@@ -302,8 +302,8 @@
         "ERROR": "Beim Aufheben der Verknüpfung des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
       },
       "DELETE": {
-        "TITLE": "Are you sure you want to delete the integration?",
+        "TITLE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
-        "MESSAGE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Sind Sie sicher, dass Sie die Integration löschen möchten?",
         "CONFIRM": "Ja, löschen",
         "CANCEL": "Stornieren"
       }
@@ -313,27 +313,27 @@
     "NAME": "Kapitän",
     "COPILOT": {
       "SEND_MESSAGE": "Nachricht senden...",
-      "LOADER": "Captain is thinking",
+      "LOADER": "Captain denkt nach",
       "YOU": "Sie",
-      "USE": "Use this",
+      "USE": "Verwenden",
-      "RESET": "Reset",
+      "RESET": "Zurücksetzen",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Assistent auswählen"
     },
     "PAYWALL": {
-      "TITLE": "Upgrade to use Captain AI",
+      "TITLE": "Upgrade auf Captain AI",
       "AVAILABLE_ON": "Captain is not available on the free plan.",
-      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "UPGRADE_NOW": "Upgrade now",
+      "UPGRADE_NOW": "Jetzt upgraden",
-      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+      "CANCEL_ANYTIME": "Sie können Ihr Paket jederzeit ändern oder kündigen"
     },
     "ENTERPRISE_PAYWALL": {
-      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "AVAILABLE_ON": "Captain AI Funktion ist nur mit einem kostenpflichtigen Tarif verfügbar.",
-      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_PROMPT": "Tarif upgraden, um Zugang zu unseren Assistenten, Copilot und mehr zu erhalten.",
-      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+      "ASK_ADMIN": "Bitte kontaktieren Sie Ihren Administrator für das Upgrade."
     },
     "BANNER": {
       "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
-      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+      "DOCUMENTS": "Dokumentenlimit erreicht. Upgraden um Cpatain AI weiter zu verwenden."
     },
     "FORM": {
       "CANCEL": "Stornieren",

app/javascript/dashboard/i18n/locale/pt_BR/agentMgmt.json

@@ -100,7 +100,7 @@
       "NO_RESULTS": "Nenhum resultado encontrado."
     },
     "MULTI_SELECTOR": {
-      "PLACEHOLDER": "Nenhuma",
+      "PLACEHOLDER": "Nenhum",
       "TITLE": {
         "AGENT": "Selecionar agente",
         "TEAM": "Selecionar time"

app/javascript/dashboard/i18n/locale/pt_BR/auditLogs.json

@@ -1,16 +1,16 @@
 {
   "AUDIT_LOGS": {
-    "HEADER": "Registros de Auditoria",
+    "HEADER": "Auditoria",
-    "HEADER_BTN_TXT": "Adicionar Registros de Auditoria",
+    "HEADER_BTN_TXT": "Adicionar Logs de Auditoria",
     "LOADING": "Buscando Logs de Auditoria",
     "DESCRIPTION": "Logs de Auditoria mantêm um registro de atividades em sua conta, permitindo que você acompanhe e auditoria de sua conta, equipe ou serviços.",
     "LEARN_MORE": "Saiba mais sobre os logs de auditoria",
     "SEARCH_404": "Não existem itens correspondentes a esta consulta",
-    "SIDEBAR_TXT": "<p><b>Registros de Auditoria</b> </p><p> Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot. </p>",
+    "SIDEBAR_TXT": "<p><b>Logs de Auditoria</b> </p><p> Os Logs de Auditoria são rastros para eventos e ações em um Sistema Chatwoot. </p>",
     "LIST": {
-      "404": "Não há Registros de Auditoria disponíveis nesta conta.",
+      "404": "Não há Logs de Auditoria disponíveis nesta conta.",
-      "TITLE": "Gerenciar Registros de Auditoria",
+      "TITLE": "Gerenciar Logs de Auditoria",
-      "DESC": "Registros de Auditoria são trilhas para eventos e ações em um Sistema Chatwoot.",
+      "DESC": "Logs de auditoria são rastros para eventos e ações em um Sistema de Chatwoot.",
       "TABLE_HEADER": {
         "ACTIVITY": "Usuário",
         "TIME": "Ação",

app/javascript/dashboard/i18n/locale/pt_BR/contact.json

@@ -27,12 +27,12 @@
         "ERROR": "Falha ao atualizar etiquetas"
       },
       "CONVERSATION": {
-        "TITLE": "Marcador da conversa",
+        "TITLE": "Etiquetas da conversa",
-        "ADD_BUTTON": "Adicionar marcador"
+        "ADD_BUTTON": "Adicionar etiquetas"
       },
       "LABEL_SELECT": {
-        "TITLE": "Adicionar marcador",
+        "TITLE": "Adicionar etiquetas",
-        "PLACEHOLDER": "Pesquisar marcador ",
+        "PLACEHOLDER": "Pesquisar etiquetas",
         "NO_RESULT": "Nenhuma etiqueta encontrada",
         "CREATE_LABEL": "Criar etiqueta"
       }

app/javascript/dashboard/i18n/locale/pt_BR/conversation.json

@@ -65,7 +65,7 @@
     "HEADER": {
       "RESOLVE_ACTION": "Resolver",
       "REOPEN_ACTION": "Reabrir",
-      "OPEN_ACTION": "Abertas",
+      "OPEN_ACTION": "Abrir",
       "OPEN": "Mais",
       "CLOSE": "Fechar",
       "DETAILS": "detalhes",
@@ -148,7 +148,7 @@
       "MESSAGE_SIGN_TOOLTIP": "Assinatura de mensagem",
       "ENABLE_SIGN_TOOLTIP": "Ativar assinatura",
       "DISABLE_SIGN_TOOLTIP": "Desativar assinatura",
-      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para atalhos.",
+      "MSG_INPUT": "Shift + enter para nova linha. Digite '/' para selecionar uma Resposta Pronta.",
       "PRIVATE_MSG_INPUT": "A mensagem será visível apenas para agentes",
       "MESSAGE_SIGNATURE_NOT_CONFIGURED": "A assinatura da mensagem não está configurada. Por favor, configure-a nas configurações do perfil.",
       "CLICK_HERE": "Clique aqui para atualizar",

app/javascript/dashboard/i18n/locale/pt_BR/customRole.json

@@ -15,7 +15,7 @@
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "O recurso de função personalizada está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
       "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
     },
     "LIST": {

app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json

@@ -1,6 +1,6 @@
 {
   "GENERAL_SETTINGS": {
-    "TITLE": "Configurações da conta",
+    "TITLE": "Conta",
     "SUBMIT": "Atualizar configurações",
     "BACK": "Anterior",
     "DISMISS": "Recusar",
@@ -131,10 +131,10 @@
       "GO_TO_INBOX_REPORTS": "Ir para Relatórios da Caixa de Entrada",
       "GO_TO_TEAM_REPORTS": "Ir para Relatórios da Equipe",
       "GO_TO_SETTINGS_AGENTS": "Ir para Configurações de Agente",
-      "GO_TO_SETTINGS_TEAMS": "Ir para as configurações de equipe",
+      "GO_TO_SETTINGS_TEAMS": "Ir para as Configurações de Equipe",
-      "GO_TO_SETTINGS_INBOXES": "Ir para as configurações da Caixa de Entrada",
+      "GO_TO_SETTINGS_INBOXES": "Ir para as Configurações da Caixa de Entrada",
       "GO_TO_SETTINGS_LABELS": "Ir para as Configurações de Etiqueta",
-      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as configurações de respostas prontas",
+      "GO_TO_SETTINGS_CANNED_RESPONSES": "Ir para as Configurações de Respostas Prontas",
       "GO_TO_SETTINGS_APPLICATIONS": "Vá para Configurações do Aplicativo",
       "GO_TO_SETTINGS_ACCOUNT": "Ir para as Configurações da Conta",
       "GO_TO_SETTINGS_PROFILE": "Ir para as Configurações do Perfil",

app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json

@@ -500,7 +500,7 @@
       "ENABLE_CONTINUITY_VIA_EMAIL_SUB_TEXT": "As conversas continuarão sobre o e-mail se o endereço de e-mail de contato estiver disponível.",
       "LOCK_TO_SINGLE_CONVERSATION": "Bloquear para conversa única",
       "LOCK_TO_SINGLE_CONVERSATION_SUB_TEXT": "Ativar ou desativar várias conversas para o mesmo contato nesta caixa de entrada",
-      "INBOX_UPDATE_TITLE": "Configurações da Caixa de entrada",
+      "INBOX_UPDATE_TITLE": "Configurações da Caixa de Entrada",
       "INBOX_UPDATE_SUB_TEXT": "Atualize suas configurações de caixa de entrada",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Ativar ou desativar a atribuição automática de novas conversas aos agentes adicionados a essa caixa de entrada.",
       "HMAC_VERIFICATION": "Validação de Identidade do Usuário",
@@ -695,7 +695,7 @@
           "PLACE_HOLDER": "Fale conosco no chat"
         },
         "UPDATE": {
-          "BUTTON_TEXT": "Atualizar configurações do widget",
+          "BUTTON_TEXT": "Atualizar Configurações do Widget",
           "API": {
             "SUCCESS_MESSAGE": "Configurações do widget atualizadas com sucesso",
             "ERROR_MESSAGE": "Não é possível atualizar as configurações do widget"

app/javascript/dashboard/i18n/locale/pt_BR/integrations.json

@@ -302,8 +302,8 @@
         "ERROR": "Houve um erro ao desvincular o atributo, por favor, tente novamente"
       },
       "DELETE": {
-        "TITLE": "Are you sure you want to delete the integration?",
+        "TITLE": "Tem certeza que deseja excluir esta integração?",
-        "MESSAGE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Tem certeza que deseja excluir esta integração?",
         "CONFIRM": "Sim, excluir",
         "CANCEL": "Cancelar"
       }
@@ -317,7 +317,7 @@
       "YOU": "Você",
       "USE": "Use isto",
       "RESET": "Reiniciar",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Selecione o Assistente"
     },
     "PAYWALL": {
       "TITLE": "Atualize para usar o Capitão IA",
@@ -440,19 +440,19 @@
       "DOCUMENTABLE": {
         "CONVERSATION": "Conversação #{id}"
       },
-      "SELECTED": "{count} selected",
+      "SELECTED": "{count} selecionado",
-      "BULK_APPROVE_BUTTON": "Approve",
+      "BULK_APPROVE_BUTTON": "Aprovar",
       "BULK_DELETE_BUTTON": "Excluir",
       "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "SUCCESS_MESSAGE": "Perguntas Frequentes aprovadas com sucesso",
-        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
+        "ERROR_MESSAGE": "Ocorreu um erro ao aprovar as Perguntas Frequentes. Tente novamente."
       },
       "BULK_DELETE": {
-        "TITLE": "Delete FAQs?",
+        "TITLE": "Excluir as Perguntas Frequentes?",
-        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "DESCRIPTION": "Tem certeza que deseja excluir as Perguntas Frequentes selecionadas? Esta ação não pode ser desfeita.",
-        "CONFIRM": "Yes, delete all",
+        "CONFIRM": "Sim, excluir todas",
-        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "SUCCESS_MESSAGE": "Perguntas Frequentes excluídas com sucesso/",
-        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
+        "ERROR_MESSAGE": "Ocorreu um erro ao excluir as Perguntas Frequentes, por favor tente novamente."
       },
       "DELETE": {
         "TITLE": "Tem certeza que deseja excluir o FAQ?",

app/javascript/dashboard/i18n/locale/pt_BR/labelsMgmt.json

@@ -1,7 +1,7 @@
 {
   "LABEL_MGMT": {
     "HEADER": "Etiquetas",
-    "HEADER_BTN_TXT": "Adicionar marcador",
+    "HEADER_BTN_TXT": "Adicionar etiqueta",
     "LOADING": "Buscando etiquetas",
     "DESCRIPTION": "As etiquetas ajudam você a categorizar e priorizar conversas e leads. Você pode atribuir uma etiqueta a uma conversa ou contato usando o painel lateral.",
     "LEARN_MORE": "Aprenda mais sobre etiquetas",
@@ -18,21 +18,21 @@
     },
     "FORM": {
       "NAME": {
-        "LABEL": "Nome do marcador",
+        "LABEL": "Nome da Etiqueta",
-        "PLACEHOLDER": "Nome do marcador",
+        "PLACEHOLDER": "Nome da etiqueta",
-        "REQUIRED_ERROR": "O nome do marcador é obrigatório",
+        "REQUIRED_ERROR": "O nome da etiqueta é obrigatório",
         "MINIMUM_LENGTH_ERROR": "Tamanho mínimo 2 é necessário",
         "VALID_ERROR": "Somente Letras, Números, Hífen e Sublinhado são permitidos"
       },
       "DESCRIPTION": {
         "LABEL": "Descrição",
-        "PLACEHOLDER": "Descrição do marcador"
+        "PLACEHOLDER": "Descrição da etiqueta"
       },
       "COLOR": {
         "LABEL": "Cor"
       },
       "SHOW_ON_SIDEBAR": {
-        "LABEL": "Exibir marcador na barra lateral"
+        "LABEL": "Exibir etiqueta na barra lateral"
       },
       "EDIT": "Alterar",
       "CREATE": "Criar",
@@ -54,10 +54,10 @@
       "SUGGESTED_LABELS": "Etiquetas sugeridos"
     },
     "ADD": {
-      "TITLE": "Adicionar marcador",
+      "TITLE": "Adicionar etiqueta",
       "DESC": "Etiquetas permitem agrupar as conversas.",
       "API": {
-        "SUCCESS_MESSAGE": "Marcador adicionado com sucesso",
+        "SUCCESS_MESSAGE": "Etiqueta adicionada com sucesso",
         "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
       }
     },
@@ -71,7 +71,7 @@
     "DELETE": {
       "BUTTON_TEXT": "Excluir",
       "API": {
-        "SUCCESS_MESSAGE": "Marcador excluído com sucesso",
+        "SUCCESS_MESSAGE": "Etiqueta excluída com sucesso",
         "ERROR_MESSAGE": "Ocorreu um erro, por favor tente novamente"
       },
       "CONFIRM": {

app/javascript/dashboard/i18n/locale/pt_BR/report.json

@@ -471,7 +471,7 @@
       "NO_AGENTS": "Não há conversas por agentes",
       "TABLE_HEADER": {
         "AGENT": "Agente",
-        "OPEN": "Abertas",
+        "OPEN": "Abrir",
         "UNATTENDED": "Não atendidas",
         "STATUS": "Situação"
       }
@@ -509,7 +509,7 @@
         "SLA": "Nome do SLA",
         "AGENTS": "Nome do Agente",
         "INBOXES": "Nome da Caixa de Entrada",
-        "LABELS": "Nome do marcador",
+        "LABELS": "Nome da etiqueta",
         "TEAMS": "Nome da equipe"
       },
       "SLA": "Política SLA",

app/javascript/dashboard/i18n/locale/pt_BR/settings.json

@@ -26,7 +26,7 @@
         "UPDATE_SUCCESS": "Suas configurações foram atualizadas com sucesso",
         "CARD": {
           "ENTER_KEY": {
-            "HEADING": "Inserir (↵)",
+            "HEADING": "Enter (↵)",
             "CONTENT": "Enviar mensagens pressionando a tecla Enter em vez de clicar no botão de enviar."
           },
           "CMD_ENTER_KEY": {
@@ -37,19 +37,19 @@
       },
       "INTERFACE_SECTION": {
         "TITLE": "Interface",
-        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
+        "NOTE": "Personalize a aparência do seu painel do Chatwoot.",
         "FONT_SIZE": {
-          "TITLE": "Font size",
+          "TITLE": "Tamanho da fonte",
-          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "NOTE": "Ajuste o tamanho do texto do painel com base na sua preferência.",
-          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_SUCCESS": "As configurações de sua fonte foram atualizadas com sucesso",
-          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
+          "UPDATE_ERROR": "Ocorreu um erro ao atualizar as configurações de fonte, por favor, tente novamente",
           "OPTIONS": {
-            "SMALLER": "Smaller",
+            "SMALLER": "Menor",
-            "SMALL": "Small",
+            "SMALL": "Pequeno",
             "DEFAULT": "Padrão",
-            "LARGE": "Large",
+            "LARGE": "Grande",
-            "LARGER": "Larger",
+            "LARGER": "Maior",
-            "EXTRA_LARGE": "Extra Large"
+            "EXTRA_LARGE": "Muito Grande"
           }
         }
       },
@@ -287,13 +287,13 @@
     "HOME": "Principal",
     "AGENTS": "Agentes",
     "AGENT_BOTS": "Robôs",
-    "AUDIT_LOGS": "Registros de Auditoria",
+    "AUDIT_LOGS": "Auditoria",
     "INBOXES": "Caixas de Entrada",
     "NOTIFICATIONS": "Notificações",
     "CANNED_RESPONSES": "Respostas Prontas",
     "INTEGRATIONS": "Integrações",
     "PROFILE_SETTINGS": "Configurações do Perfil",
-    "ACCOUNT_SETTINGS": "Configurações da conta",
+    "ACCOUNT_SETTINGS": "Conta",
     "APPLICATIONS": "Aplicações",
     "LABELS": "Etiquetas",
     "CUSTOM_ATTRIBUTES": "Atributos Personalizados",
@@ -322,7 +322,7 @@
     "REPORTS_INBOX": "Caixa de Entrada",
     "REPORTS_TEAM": "Equipe",
     "SET_AVAILABILITY_TITLE": "Defina como",
-    "SET_YOUR_AVAILABILITY": "Definir a sua disponibilidade",
+    "SET_YOUR_AVAILABILITY": "Disponibilidade",
     "SLA": "SLA",
     "CUSTOM_ROLES": "Regras Personalizadas",
     "BETA": "Beta",

app/javascript/dashboard/i18n/locale/pt_BR/sla.json

@@ -1,9 +1,9 @@
 {
   "SLA": {
-    "HEADER": "Termos do Serviço",
+    "HEADER": "Acordo de Nível de Serviço",
     "ADD_ACTION": "Adicionar SLA",
     "ADD_ACTION_LONG": "Criar uma nova Política de SLA",
-    "DESCRIPTION": "Contratos de Nível de Serviço (SLAs em inglês) são contratos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
+    "DESCRIPTION": "Acordo de Nível de Serviço (SLAs em inglês) são acordos que definem expectativas claras entre sua equipe e os clientes. Estabelecem normas para tempos de resposta e de resolução, criando um quadro de responsabilização e garantindo uma experiência coerente e de qualidade.",
     "LEARN_MORE": "Saiba mais sobre SLA",
     "LOADING": "Buscando SLAs",
     "PAYWALL": {
@@ -15,7 +15,7 @@
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "O recurso SLA está disponível apenas nos planos pagos.",
-      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como registros de auditoria, capacidade do agente e muito mais.",
+      "UPGRADE_PROMPT": "Atualize para um plano pago para acessar recursos avançados como logs de auditoria, capacidade do agente e muito mais.",
       "ASK_ADMIN": "Entre em contato com seu administrador para fazer a atualização."
     },
     "LIST": {

app/javascript/dashboard/i18n/locale/ru/contact.json

@@ -266,7 +266,7 @@
       "ATTRIBUTE_WARNING": "Контактная информация <strong>{primaryContactName}</strong> будет скопирована в <strong>{parentContactName}</strong>."
     },
     "SEARCH": {
-      "ERROR_MESSAGE": "Something went wrong. Please try again later."
+      "ERROR_MESSAGE": "Что-то пошло не так. Пожалуйста, попробуйте позже."
     },
     "FORM": {
       "SUBMIT": " Объединить контакты",
@@ -563,7 +563,7 @@
       "GO_TO_CONVERSATION": "Просмотр",
       "SUCCESS_MESSAGE": "Сообщение успешно отправлено!",
       "ERROR_MESSAGE": "Произошла ошибка при создании диалога. Пожалуйста, повторите попытку позже.",
-      "NO_INBOX_ALERT": "Нет доступных \"входящих\" для начала разговора с этим контактом.",
+      "NO_INBOX_ALERT": "Нет доступных входящих для начала разговора с этим контактом.",
       "CONTACT_SELECTOR": {
         "LABEL": "Кому:",
         "TAG_INPUT_PLACEHOLDER": "Поиск контакта с именем, email или номером телефона",

app/javascript/dashboard/i18n/locale/ru/customRole.json

@@ -31,7 +31,7 @@
     },
     "PERMISSIONS": {
       "CONVERSATION_MANAGE": "Управление всеми диалогами",
-      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые назначены им",
+      "CONVERSATION_UNASSIGNED_MANAGE": "Управление неназначенными беседами и теми, которые им назначены",
       "CONVERSATION_PARTICIPATING_MANAGE": "Управление текущими беседами и теми, которые им назначены",
       "CONTACT_MANAGE": "Управление контактами",
       "REPORT_MANAGE": "Управление отчетами",

app/javascript/dashboard/i18n/locale/ru/generalSettings.json

@@ -114,7 +114,7 @@
       "CHANGE_PRIORITY": "Изменить приоритет",
       "CHANGE_TEAM": "Изменить команду",
       "SNOOZE_CONVERSATION": "Включить звук диалога",
-      "ADD_LABEL": "Добавить метку в разговор",
+      "ADD_LABEL": "Добавить метку в диалог",
       "REMOVE_LABEL": "Удалить метку из диалога",
       "SETTINGS": "Настройки",
       "AI_ASSIST": "Помощь ИИ",
@@ -128,11 +128,11 @@
       "GO_TO_CONVERSATION_REPORTS": "Перейти к отчетам по диалогам",
       "GO_TO_AGENT_REPORTS": "Перейти к отчетам по сотрудникам",
       "GO_TO_LABEL_REPORTS": "Перейти к отчетам по меткам",
-      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по \"Входящим\"",
+      "GO_TO_INBOX_REPORTS": "Перейти к отчётам по «Входящим»",
       "GO_TO_TEAM_REPORTS": "Перейти к отчетам по командам",
       "GO_TO_SETTINGS_AGENTS": "Перейти к настройкам сотрудников",
       "GO_TO_SETTINGS_TEAMS": "Перейти к настройкам команд",
-      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам \"Входящих\"",
+      "GO_TO_SETTINGS_INBOXES": "Перейти к настройкам «Входящих»",
       "GO_TO_SETTINGS_LABELS": "Перейти к настройкам меток",
       "GO_TO_SETTINGS_CANNED_RESPONSES": "Перейти к настройкам шаблонных ответов",
       "GO_TO_SETTINGS_APPLICATIONS": "Перейти в настройки приложения",

app/javascript/dashboard/i18n/locale/ru/inboxMgmt.json

@@ -2,7 +2,7 @@
   "INBOX_MGMT": {
     "HEADER": "Источники",
     "DESCRIPTION": "Канал — это способ коммуникации, который ваш клиент выбирает для связи с вами. Входящие — это место, где вы управляете диалогами для определенного канала. Он может включать диалоги из различных источников, таких как электронная почта, онлайн чат или социальные сети.",
-    "LEARN_MORE": "Узнать больше о \"Входящих\"",
+    "LEARN_MORE": "Узнать больше о «Входящих»",
     "RECONNECTION_REQUIRED": "Входящие сообщения отключены. Вы не будете получать новые сообщения пока не пройдете авторизацию повторно.",
     "CLICK_TO_RECONNECT": "Нажмите здесь для повторного подключения.",
     "LIST": {
@@ -208,8 +208,8 @@
         }
       },
       "WHATSAPP": {
-        "TITLE": "WhatsApp канал",
+        "TITLE": "Канал WhatsApp",
-        "DESC": "Начните поддерживать ваших клиентов через WhatsApp.",
+        "DESC": "Начните поддерживать своих клиентов через WhatsApp.",
         "PROVIDERS": {
           "LABEL": "Поставщик API",
           "TWILIO": "Twilio",

app/javascript/dashboard/i18n/locale/ru/integrations.json

@@ -302,8 +302,8 @@
         "ERROR": "Произошла ошибка при отвязке задачи, пожалуйста, попробуйте ещё раз"
       },
       "DELETE": {
-        "TITLE": "Are you sure you want to delete the integration?",
+        "TITLE": "Вы уверены, что хотите удалить интеграцию?",
-        "MESSAGE": "Are you sure you want to delete the integration?",
+        "MESSAGE": "Вы уверены, что хотите удалить интеграцию?",
         "CONFIRM": "Да, удалить",
         "CANCEL": "Отменить"
       }
@@ -317,18 +317,18 @@
       "YOU": "Вы",
       "USE": "Использовать это",
       "RESET": "Сброс",
-      "SELECT_ASSISTANT": "Select Assistant"
+      "SELECT_ASSISTANT": "Выбрать ассистента"
     },
     "PAYWALL": {
       "TITLE": "Обновите тарифный план, чтобы использовать Captain AI",
       "AVAILABLE_ON": "Капитан недоступен на бесплатном тарифном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
       "UPGRADE_NOW": "Обновить сейчас",
       "CANCEL_ANYTIME": "Вы можете изменить или отменить ваш тарифный план в любое время"
     },
     "ENTERPRISE_PAYWALL": {
       "AVAILABLE_ON": "Функция Captain AI доступна только в платном плане.",
-      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к помощникам, Captain AI и другому.",
+      "UPGRADE_PROMPT": "Обновите тарифный план, чтобы получить доступ к нашим ассистентам, copilot и другим функциям.",
       "ASK_ADMIN": "Пожалуйста, обратитесь к вашему администратору для обновления."
     },
     "BANNER": {
@@ -341,35 +341,35 @@
       "EDIT": "Обновить"
     },
     "ASSISTANTS": {
-      "HEADER": "Помощники",
+      "HEADER": "Ассистенты",
-      "ADD_NEW": "Создать нового помощника",
+      "ADD_NEW": "Создать нового ассистента",
       "DELETE": {
-        "TITLE": "Вы уверены, что хотите удалить помощника?",
+        "TITLE": "Вы уверены, что хотите удалить ассистента?",
-        "DESCRIPTION": "Это действие необратимо. Удаление этого помощника удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
+        "DESCRIPTION": "Это действие необратимо. Удаление этого ассистента удалит его из всех подключенных источников и навсегда удалит все сгенерированные знания.",
         "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "Помощник успешно удален",
+        "SUCCESS_MESSAGE": "Ассистент успешно удален",
-        "ERROR_MESSAGE": "При удалении помощника произошла ошибка. Пожалуйста, попробуйте еще раз."
+        "ERROR_MESSAGE": "При удалении ассистента произошла ошибка. Пожалуйста, попробуйте еще раз."
       },
-      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего помощника, описать его цель и указать поддерживаемый продукт.",
+      "FORM_DESCRIPTION": "Заполните приведенные ниже сведения, чтобы назвать своего ассистента, описать его цель и указать поддерживаемый продукт.",
       "CREATE": {
-        "TITLE": "Создать помощника",
+        "TITLE": "Создать ассистента",
-        "SUCCESS_MESSAGE": "Помощник успешно создан",
+        "SUCCESS_MESSAGE": "Ассистент успешно создан",
-        "ERROR_MESSAGE": "При создании помощника произошла ошибка, пожалуйста, попробуйте еще раз."
+        "ERROR_MESSAGE": "При создании ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
       },
       "FORM": {
         "NAME": {
-          "LABEL": "Имя помощника",
+          "LABEL": "Имя ассистента",
-          "PLACEHOLDER": "Введите имя помощника",
+          "PLACEHOLDER": "Введите имя ассистента",
-          "ERROR": "Пожалуйста, укажите имя помощника"
+          "ERROR": "Пожалуйста, укажите имя ассистента"
         },
         "DESCRIPTION": {
-          "LABEL": "Описание помощника",
+          "LABEL": "Описание ассистента",
-          "PLACEHOLDER": "Опишите, как и где будет использоваться этот помощник",
+          "PLACEHOLDER": "Опишите, как и где будет использоваться этот ассистент",
           "ERROR": "Необходимо описание"
         },
         "PRODUCT_NAME": {
           "LABEL": "Название продукта",
-          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот помощник",
+          "PLACEHOLDER": "Введите название продукта, для которого предназначен этот ассистент",
           "ERROR": "Требуется название продукта"
         },
         "FEATURES": {
@@ -379,18 +379,18 @@
         }
       },
       "EDIT": {
-        "TITLE": "Обновить помощника",
+        "TITLE": "Обновить ассистента",
-        "SUCCESS_MESSAGE": "Помощник успешно обновлен",
+        "SUCCESS_MESSAGE": "Ассистент успешно обновлен",
-        "ERROR_MESSAGE": "При обновлении помощника произошла ошибка, пожалуйста, попробуйте еще раз."
+        "ERROR_MESSAGE": "При обновлении ассистента произошла ошибка, пожалуйста, попробуйте еще раз."
       },
       "OPTIONS": {
-        "EDIT_ASSISTANT": "Редактировать помощника",
+        "EDIT_ASSISTANT": "Редактировать ассистента",
-        "DELETE_ASSISTANT": "Удалить помощника",
+        "DELETE_ASSISTANT": "Удалить ассистента",
         "VIEW_CONNECTED_INBOXES": "Просмотр подключенных источников"
       },
       "EMPTY_STATE": {
-        "TITLE": "Нет доступных помощников",
+        "TITLE": "Нет доступных ассистентов",
-        "SUBTITLE": "Создайте помощника, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
+        "SUBTITLE": "Создайте ассистента, чтобы дать быстрые и точные ответы пользователям. Он может учиться на ваших статьях из центра поддержки и прошлых диалогах."
       }
     },
     "DOCUMENTS": {
@@ -413,9 +413,9 @@
           "ERROR": "Пожалуйста, укажите корректный URL для документа"
         },
         "ASSISTANT": {
-          "LABEL": "Помощник",
+          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Выберите помощника",
+          "PLACEHOLDER": "Выберите ассистента",
-          "ERROR": "Необходимо заполнить поле помощника"
+          "ERROR": "Необходимо заполнить поле ассистента"
         }
       },
       "DELETE": {
@@ -440,19 +440,19 @@
       "DOCUMENTABLE": {
         "CONVERSATION": "Диалог #{id}"
       },
-      "SELECTED": "{count} selected",
+      "SELECTED": "Выбрано {count}",
-      "BULK_APPROVE_BUTTON": "Approve",
+      "BULK_APPROVE_BUTTON": "Одобрить",
       "BULK_DELETE_BUTTON": "Удалить",
       "BULK_APPROVE": {
-        "SUCCESS_MESSAGE": "FAQs approved successfully",
+        "SUCCESS_MESSAGE": "FAQ успешно одобрены",
-        "ERROR_MESSAGE": "There was an error approving the FAQs, please try again."
+        "ERROR_MESSAGE": "Произошла ошибка при одобрении FAQ, пожалуйста, попробуйте ещё раз."
       },
       "BULK_DELETE": {
-        "TITLE": "Delete FAQs?",
+        "TITLE": "Удалить FAQ?",
-        "DESCRIPTION": "Are you sure you want to delete the selected FAQs? This action cannot be undone.",
+        "DESCRIPTION": "Вы уверены, что хотите удалить выбранные FAQ? Это действие невозможно отменить.",
-        "CONFIRM": "Yes, delete all",
+        "CONFIRM": "Да, удалить всё",
-        "SUCCESS_MESSAGE": "FAQs deleted successfully",
+        "SUCCESS_MESSAGE": "FAQ успешно удалены",
-        "ERROR_MESSAGE": "There was an error deleting the FAQs, please try again."
+        "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, пожалуйста, попробуйте ещё раз."
       },
       "DELETE": {
         "TITLE": "Вы действительно хотите удалить FAQ?",
@@ -462,7 +462,7 @@
         "ERROR_MESSAGE": "Произошла ошибка при удалении FAQ, попробуйте еще раз."
       },
       "FILTER": {
-        "ASSISTANT": "Помощник: {selected}",
+        "ASSISTANT": "Ассистент: {selected}",
         "STATUS": "Статус: {selected}",
         "ALL_ASSISTANTS": "Все"
       },
@@ -472,7 +472,7 @@
         "APPROVED": "Одобрено",
         "ALL": "Все"
       },
-      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите помощника, с которым он должен связаться.",
+      "FORM_DESCRIPTION": "Добавьте вопрос и соответствующий ему ответ в базу знаний и выберите ассистента, с которым он должен связаться.",
       "CREATE": {
         "TITLE": "Добавить FAQ",
         "SUCCESS_MESSAGE": "Ответ успешно добавлен.",
@@ -487,59 +487,59 @@
         "ANSWER": {
           "LABEL": "Ответ",
           "PLACEHOLDER": "Введите ответ",
-          "ERROR": "Please provide a valid answer."
+          "ERROR": "Пожалуйста, введите корректный ответ."
         },
         "ASSISTANT": {
-          "LABEL": "Помощник",
+          "LABEL": "Ассистент",
-          "PLACEHOLDER": "Select an assistant",
+          "PLACEHOLDER": "Выбрать ассистента",
-          "ERROR": "Please select an assistant."
+          "ERROR": "Выбрать ассистента"
         }
       },
       "EDIT": {
-        "TITLE": "Update the FAQ",
+        "TITLE": "Обновить FAQ",
-        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "SUCCESS_MESSAGE": "FAQ успешно обновлён",
-        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "ERROR_MESSAGE": "Произошла ошибка при обновлении FAQ, пожалуйста, попробуйте ещё раз",
-        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+        "APPROVE_SUCCESS_MESSAGE": "FAQ был отмечен как одобренный"
       },
       "OPTIONS": {
-        "APPROVE": "Mark as approved",
+        "APPROVE": "Отметить как одобренный",
-        "EDIT_RESPONSE": "Edit FAQ",
+        "EDIT_RESPONSE": "FAQ отмечен как одобренный",
-        "DELETE_RESPONSE": "Delete FAQ"
+        "DELETE_RESPONSE": "Удалить FAQ"
       },
       "EMPTY_STATE": {
-        "TITLE": "No FAQs Found",
+        "TITLE": "FAQ не найдены",
-        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+        "SUBTITLE": "FAQ помогают вашему ассистенту быстро и точно отвечать на вопросы клиентов. Их можно генерировать автоматически из вашего контента или добавлять вручную."
       }
     },
     "INBOXES": {
-      "HEADER": "Connected Inboxes",
+      "HEADER": "Подключённые источники входящих",
-      "ADD_NEW": "Connect a new inbox",
+      "ADD_NEW": "Подключить новый источник входящих",
       "OPTIONS": {
         "DISCONNECT": "Отключиться"
       },
       "DELETE": {
-        "TITLE": "Are you sure to disconnect the inbox?",
+        "TITLE": "Вы уверены, что хотите отключить этот источник входящих?",
         "DESCRIPTION": "",
         "CONFIRM": "Да, удалить",
-        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "SUCCESS_MESSAGE": "Источник входящих успешно отключён.",
-        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+        "ERROR_MESSAGE": "Произошла ошибка при отключении источника входящих, пожалуйста, попробуйте ещё раз."
       },
-      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "FORM_DESCRIPTION": "Выберите источник входящих для подключения к ассистенту.",
       "CREATE": {
-        "TITLE": "Connect an Inbox",
+        "TITLE": "Подключить источник входящих",
-        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "SUCCESS_MESSAGE": "Источник входящих успешно подключён.",
-        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+        "ERROR_MESSAGE": "Произошла ошибка при подключении источника входящих. Пожалуйста, попробуйте ещё раз."
       },
       "FORM": {
         "INBOX": {
           "LABEL": "Электронная почта",
-          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "PLACEHOLDER": "Выберите источник входящих для развертывания ассистента.",
-          "ERROR": "An inbox selection is required."
+          "ERROR": "Необходимо выбрать источник входящих."
         }
       },
       "EMPTY_STATE": {
-        "TITLE": "No Connected Inboxes",
+        "TITLE": "Нет подключённых источников входящих",
-        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+        "SUBTITLE": "Подключение источника входящих позволяет ассистенту обрабатывать первые вопросы ваших клиентов до их передачи вам."
       }
     }
   }

app/javascript/dashboard/i18n/locale/ru/report.json

@@ -124,7 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Обзор агентов",
-    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
+    "DESCRIPTION": "Легко отслеживайте эффективность работы агентов с помощью ключевых метрик, таких как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя агента, чтобы узнать подробности.",
     "LOADING_CHART": "Загрузка данных графика...",
     "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
     "DOWNLOAD_AGENT_REPORTS": "Сказать отчёт по агентам",
@@ -259,7 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Обзор входящих",
-    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
+    "DESCRIPTION": "Быстро просматривайте эффективность источника входящих с основными метриками — количеством бесед, временем ответа, временем решения проблем и количеством решённых случаев — всё в одном месте. Нажмите на имя источника для получения подробной информации.",
     "LOADING_CHART": "Загрузка данных графика...",
     "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
     "DOWNLOAD_INBOX_REPORTS": "Скачать отчет по входящим",
@@ -327,7 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Обзор команды",
-    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
+    "DESCRIPTION": "Получите обзор работы вашей команды с основными метриками, такими как количество бесед, время ответа, время решения проблем и количество решённых случаев. Нажмите на имя команды для подробностей.",
     "LOADING_CHART": "Загрузка данных графика...",
     "NO_ENOUGH_DATA": "Недостаточно данных для создания отчета, пожалуйста, повторите попытку позже.",
     "DOWNLOAD_TEAM_REPORTS": "Скачать отчет по команде",
@@ -546,9 +546,9 @@
     "INBOX": "Электронная почта",
     "AGENT": "Оператор",
     "TEAM": "Команда",
-    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_RESOLUTION_TIME": "Среднее время решения",
-    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_FIRST_RESPONSE_TIME": "Среднее время первого ответа",
-    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "AVG_REPLY_TIME": "Среднее время ожидания клиента",
     "RESOLUTION_COUNT": "Количество завершенных",
     "CONVERSATIONS": "Количество диалогов"
   }

app/javascript/dashboard/i18n/locale/ru/search.json

@@ -11,8 +11,8 @@
       "CONVERSATIONS": "Диалоги",
       "MESSAGES": "Сообщения"
     },
-    "VIEW_MORE": "View more",
+    "VIEW_MORE": "Посмотреть больше",
-    "LOAD_MORE": "Load more",
+    "LOAD_MORE": "Загрузить ещё",
     "SEARCHING_DATA": "Идёт поиск",
     "LOADING_DATA": "Загрузка",
     "EMPTY_STATE": "Не найдено {item} для запроса '{query}'",

app/javascript/dashboard/i18n/locale/ru/settings.json

@@ -36,20 +36,20 @@
         }
       },
       "INTERFACE_SECTION": {
-        "TITLE": "Interface",
+        "TITLE": "Интерфейс",
-        "NOTE": "Customize the look and feel of your Chatwoot dashboard.",
+        "NOTE": "Настройте внешний вид и оформление вашей панели Chatwoot.",
         "FONT_SIZE": {
-          "TITLE": "Font size",
+          "TITLE": "Размер шрифта",
-          "NOTE": "Adjust the text size across the dashboard based on your preference.",
+          "NOTE": "Измените размер текста на всей панели в соответствии с вашими предпочтениями.",
-          "UPDATE_SUCCESS": "Your font settings have been updated successfully",
+          "UPDATE_SUCCESS": "Настройки шрифта успешно обновлены",
-          "UPDATE_ERROR": "There is an error while updating the font settings, please try again",
+          "UPDATE_ERROR": "Произошла ошибка при обновлении настроек шрифта, пожалуйста, попробуйте ещё раз",
           "OPTIONS": {
-            "SMALLER": "Smaller",
+            "SMALLER": "Меньше",
-            "SMALL": "Small",
+            "SMALL": "Маленький",
             "DEFAULT": "По умолчанию",
-            "LARGE": "Large",
+            "LARGE": "Большой",
-            "LARGER": "Larger",
+            "LARGER": "Крупнее",
-            "EXTRA_LARGE": "Extra Large"
+            "EXTRA_LARGE": "Очень большой"
           }
         }
       },
@@ -162,7 +162,7 @@
         "REQUEST_PUSH": "Включить push-уведомления",
         "SLA_MISSED_FIRST_RESPONSE": "Отправить push-уведомление, если диалог не соответствует SLA первого ответа",
         "SLA_MISSED_NEXT_RESPONSE": "Отправить push-уведомление, если диалог не успел получить следующий ответ SLA",
-        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует уровню разрешения SLA"
+        "SLA_MISSED_RESOLUTION": "Отправить push-уведомление, если диалог не соответствует SLA"
       },
       "PROFILE_IMAGE": {
         "LABEL": "Изображение профиля"
@@ -281,9 +281,9 @@
     "SETTINGS": "Настройки",
     "CONTACTS": "Контакты",
     "CAPTAIN": "Капитан",
-    "CAPTAIN_ASSISTANTS": "Помощники",
+    "CAPTAIN_ASSISTANTS": "Ассистенты",
     "CAPTAIN_DOCUMENTS": "Документы",
-    "CAPTAIN_RESPONSES": "FAQs",
+    "CAPTAIN_RESPONSES": "FAQ",
     "HOME": "Главная",
     "AGENTS": "Операторы",
     "AGENT_BOTS": "Боты",
@@ -345,14 +345,14 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Платёж",
-    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
+    "DESCRIPTION": "Управляйте подпиской здесь, обновите тарифный план и получите больше возможностей для вашей команды.",
     "CURRENT_PLAN": {
       "TITLE": "Текущий план",
       "PLAN_NOTE": "На данный момент вы подписаны на ** план{plan}** с **{quantity}** лицензиями",
-      "SEAT_COUNT": "Number of seats",
+      "SEAT_COUNT": "Количество мест",
-      "RENEWS_ON": "Renews on"
+      "RENEWS_ON": "Продление"
     },
-    "VIEW_PRICING": "View Pricing",
+    "VIEW_PRICING": "Посмотреть цены",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Управление подпиской",
       "DESCRIPTION": "Просматривайте ваши предыдущие счета, редактируйте платежные реквизиты или отмените подписку.",
@@ -360,11 +360,11 @@
     },
     "CAPTAIN": {
       "TITLE": "Капитан",
-      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "DESCRIPTION": "Управляйте использованием и кредитами для Captain AI.",
-      "BUTTON_TXT": "Buy more credits",
+      "BUTTON_TXT": "Купить дополнительные кредиты",
       "DOCUMENTS": "Документы",
-      "RESPONSES": "Responses",
+      "RESPONSES": "Ответы",
-      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+      "UPGRADE": "Captain недоступен в бесплатном тарифном плане, обновите его, чтобы получить доступ к ассистентам, copilot и другим функциям."
     },
     "CHAT_WITH_US": {
       "TITLE": "Нужна помощь?",

app/javascript/dashboard/routes/dashboard/Dashboard.vue

@@ -3,13 +3,12 @@ import { mapGetters } from 'vuex';
 import { defineAsyncComponent } from 'vue';
 
 import NextSidebar from 'next/sidebar/Sidebar.vue';
-import Sidebar from '../../components/layout/Sidebar.vue';
 import WootKeyShortcutModal from 'dashboard/components/widgets/modal/WootKeyShortcutModal.vue';
 import AddAccountModal from 'dashboard/components/layout/sidebarComponents/AddAccountModal.vue';
 import AccountSelector from 'dashboard/components/layout/sidebarComponents/AccountSelector.vue';
 import AddLabelModal from 'dashboard/routes/dashboard/settings/labels/AddLabel.vue';
 import NotificationPanel from 'dashboard/routes/dashboard/notifications/components/NotificationPanel.vue';
-import PaymentPaywall from 'dashboard/components/app/PaymentPaywall.vue';
+
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useAccount } from 'dashboard/composables/useAccount';
 
@@ -20,6 +19,10 @@ import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 const CommandBar = defineAsyncComponent(
   () => import('./commands/commandbar.vue')
 );
+
+const Sidebar = defineAsyncComponent(
+  () => import('../../components/layout/Sidebar.vue')
+);
 import { emitter } from 'shared/helpers/mitt';
 
 export default {
@@ -29,7 +32,6 @@ export default {
     CommandBar,
     WootKeyShortcutModal,
     AddAccountModal,
-    PaymentPaywall,
     AccountSelector,
     AddLabelModal,
     NotificationPanel,
@@ -195,9 +197,7 @@ export default {
       @show-add-label-popup="showAddLabelPopup"
     />
     <main class="flex flex-1 h-full min-h-0 px-0 overflow-hidden">
-      <PaymentPaywall>
+      <router-view />
-        <router-view />
-      </PaymentPaywall>
       <CommandBar />
       <AccountSelector
         :show-account-modal="showAccountModal"

app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue

@@ -121,8 +121,6 @@ export default {
         this.isALineChannel ||
         this.isAPIInbox ||
         (this.isAnEmailChannel && !this.inbox.provider) ||
-        this.isAMicrosoftInbox ||
-        this.isAGoogleInbox ||
         this.isAWhatsAppChannel ||
         this.isAWebWidgetInbox
       ) {

app/javascript/dashboard/routes/dashboard/settings/profile/Index.vue

@@ -39,13 +39,14 @@ export default {
   },
   mixins: [globalConfigMixin],
   setup() {
-    const { isEditorHotKeyEnabled } = useUISettings();
+    const { isEditorHotKeyEnabled, updateUISettings } = useUISettings();
     const { currentFontSize, updateFontSize } = useFontSize();
 
     return {
       currentFontSize,
       updateFontSize,
       isEditorHotKeyEnabled,
+      updateUISettings,
     };
   },
   data() {

app/javascript/dashboard/store/modules/accounts.js

@@ -23,7 +23,6 @@ const state = {
 
 export const getters = {
   getAccount: $state => id => {
-    console.log('account', id);
     return findRecordById($state, id);
   },
   getUIFlags($state) {

app/javascript/shared/helpers/BaseActionCableConnector.js

@@ -79,10 +79,10 @@ class BaseActionCableConnector {
     this.consumer.disconnect();
   }
 
-  onReceived = ({ event, data } = {}) => {
+  onReceived = ({ event, data, event_timestamp } = {}) => {
     if (this.isAValidEvent(data)) {
       if (this.events[event] && typeof this.events[event] === 'function') {
-        this.events[event](data);
+        this.events[event](data, event_timestamp);
       }
     }
   };

app/jobs/action_cable_broadcast_job.rb

@@ -10,11 +10,11 @@ class ActionCableBroadcastJob < ApplicationJob
     CONVERSATION_STATUS_CHANGED
   ].freeze
 
-  def perform(members, event_name, data)
+  def perform(members, event_name, data, event_timestamp)
     return if members.blank?
 
     broadcast_data = prepare_broadcast_data(event_name, data)
-    broadcast_to_members(members, event_name, broadcast_data)
+    broadcast_to_members(members, event_name, broadcast_data, event_timestamp)
   end
 
   private
@@ -30,13 +30,17 @@ class ActionCableBroadcastJob < ApplicationJob
     conversation.push_event_data.merge(account_id: data[:account_id])
   end
 
-  def broadcast_to_members(members, event_name, broadcast_data)
+  # A timestamp is added to the broadcast data, this timestamp is
+  # generated in the main app thread when the job is enqueued.
+  # This is used as a "sequence number" to ensure we ignore out of order events
+  def broadcast_to_members(members, event_name, broadcast_data, event_timestamp)
     members.each do |member|
       ActionCable.server.broadcast(
         member,
         {
           event: event_name,
-          data: broadcast_data
+          data: broadcast_data,
+          event_timestamp: event_timestamp
         }
       )
     end

app/jobs/inboxes/fetch_imap_email_inboxes_job.rb

@@ -2,8 +2,15 @@ class Inboxes::FetchImapEmailInboxesJob < ApplicationJob
   queue_as :scheduled_jobs
 
   def perform
-    Inbox.where(channel_type: 'Channel::Email').all.find_each(batch_size: 100) do |inbox|
+    email_inboxes = Inbox.where(channel_type: 'Channel::Email')
-      ::Inboxes::FetchImapEmailsJob.perform_later(inbox.channel) if inbox.channel.imap_enabled
+    email_inboxes.find_each(batch_size: 100) do |inbox|
+      ::Inboxes::FetchImapEmailsJob.perform_later(inbox.channel) if should_fetch_emails?(inbox)
     end
   end
+
+  private
+
+  def should_fetch_emails?(inbox)
+    inbox.channel.imap_enabled && !inbox.account.suspended?
+  end
 end

app/listeners/action_cable_listener.rb

@@ -58,7 +58,8 @@ class ActionCableListener < BaseListener
     conversation, account = extract_conversation_and_account(event)
     tokens = user_tokens(account, conversation.inbox.members) + contact_inbox_tokens(conversation.contact_inbox)
 
-    broadcast(account, tokens, CONVERSATION_CREATED, conversation.push_event_data)
+    # Include the original event timestamp to ensure correct ordering on frontend
+    broadcast(account, tokens, CONVERSATION_CREATED, conversation.push_event_data, event.timestamp.to_f)
   end
 
   def conversation_read(event)
@@ -72,14 +73,16 @@ class ActionCableListener < BaseListener
     conversation, account = extract_conversation_and_account(event)
     tokens = user_tokens(account, conversation.inbox.members) + contact_inbox_tokens(conversation.contact_inbox)
 
-    broadcast(account, tokens, CONVERSATION_STATUS_CHANGED, conversation.push_event_data)
+    # Include the original event timestamp to ensure correct ordering on frontend
+    broadcast(account, tokens, CONVERSATION_STATUS_CHANGED, conversation.push_event_data, event.timestamp.to_f)
   end
 
   def conversation_updated(event)
     conversation, account = extract_conversation_and_account(event)
     tokens = user_tokens(account, conversation.inbox.members) + contact_inbox_tokens(conversation.contact_inbox)
 
-    broadcast(account, tokens, CONVERSATION_UPDATED, conversation.push_event_data)
+    # Include the original event timestamp to ensure correct ordering on frontend
+    broadcast(account, tokens, CONVERSATION_UPDATED, conversation.push_event_data, event.timestamp.to_f)
   end
 
   def conversation_typing_on(event)
@@ -118,14 +121,16 @@ class ActionCableListener < BaseListener
     conversation, account = extract_conversation_and_account(event)
     tokens = user_tokens(account, conversation.inbox.members)
 
-    broadcast(account, tokens, ASSIGNEE_CHANGED, conversation.push_event_data)
+    # Include the original event timestamp to ensure correct ordering on frontend
+    broadcast(account, tokens, ASSIGNEE_CHANGED, conversation.push_event_data, event.timestamp.to_f)
   end
 
   def team_changed(event)
     conversation, account = extract_conversation_and_account(event)
     tokens = user_tokens(account, conversation.inbox.members)
 
-    broadcast(account, tokens, TEAM_CHANGED, conversation.push_event_data)
+    # Include the original event timestamp to ensure correct ordering on frontend
+    broadcast(account, tokens, TEAM_CHANGED, conversation.push_event_data, event.timestamp.to_f)
   end
 
   def conversation_contact_changed(event)
@@ -197,7 +202,7 @@ class ActionCableListener < BaseListener
     contact_inbox.hmac_verified? ? contact.contact_inboxes.where(hmac_verified: true).filter_map(&:pubsub_token) : [contact_inbox.pubsub_token]
   end
 
-  def broadcast(account, tokens, event_name, data)
+  def broadcast(account, tokens, event_name, data, event_timestamp = nil)
     return if tokens.blank?
 
     payload = data.merge(account_id: account.id)
@@ -205,6 +210,6 @@ class ActionCableListener < BaseListener
     # Useful in cases like conversation assignment for generating a notification with assigner name.
     payload[:performer] = Current.user&.push_event_data if Current.user.present?
 
-    ::ActionCableBroadcastJob.perform_later(tokens.uniq, event_name, payload)
+    ::ActionCableBroadcastJob.perform_later(tokens.uniq, event_name, payload, event_timestamp)
   end
 end

app/models/channel/sms.rb

@@ -37,7 +37,7 @@ class Channel::Sms < ApplicationRecord
     body = message_body(contact_number, message.content)
     body['media'] = message.attachments.map(&:download_url) if message.attachments.present?
 
-    send_to_bandwidth(body)
+    send_to_bandwidth(body, message)
   end
 
   def send_text_message(contact_number, message_content)
@@ -56,7 +56,7 @@ class Channel::Sms < ApplicationRecord
     }
   end
 
-  def send_to_bandwidth(body)
+  def send_to_bandwidth(body, message = nil)
     response = HTTParty.post(
       "#{api_base_path}/users/#{provider_config['account_id']}/messages",
       basic_auth: bandwidth_auth,
@@ -64,7 +64,22 @@ class Channel::Sms < ApplicationRecord
       body: body.to_json
     )
 
-    response.success? ? response.parsed_response['id'] : nil
+    if response.success?
+      response.parsed_response['id']
+    else
+      handle_error(response, message)
+      nil
+    end
+  end
+
+  def handle_error(response, message)
+    Rails.logger.error("[#{account_id}] Error sending SMS: #{response.parsed_response['description']}")
+    return if message.blank?
+
+    # https://dev.bandwidth.com/apis/messaging-apis/messaging/#tag/Messages/operation/createMessage
+    message.external_error = response.parsed_response['description']
+    message.status = :failed
+    message.save!
   end
 
   def bandwidth_auth

app/services/facebook/send_on_facebook_service.rb

@@ -20,15 +20,30 @@ class Facebook::SendOnFacebookService < Base::SendOnChannelService
   end
 
   def send_message_to_facebook(delivery_params)
-    result = Facebook::Messenger::Bot.deliver(delivery_params, page_id: channel.page_id)
+    parsed_result = deliver_message(delivery_params)
-    parsed_result = JSON.parse(result)
+    return if parsed_result.nil?
+
     if parsed_result['error'].present?
       message.update!(status: :failed, external_error: external_error(parsed_result))
-      Rails.logger.info "Facebook::SendOnFacebookService: Error sending message to Facebook : Page - #{channel.page_id} : #{result}"
+      Rails.logger.info "Facebook::SendOnFacebookService: Error sending message to Facebook : Page - #{channel.page_id} : #{parsed_result}"
     end
+
     message.update!(source_id: parsed_result['message_id']) if parsed_result['message_id'].present?
   end
 
+  def deliver_message(delivery_params)
+    result = Facebook::Messenger::Bot.deliver(delivery_params, page_id: channel.page_id)
+    JSON.parse(result)
+  rescue JSON::ParserError
+    message.update!(status: :failed, external_error: 'Facebook was unable to process this request')
+    Rails.logger.error "Facebook::SendOnFacebookService: Error parsing JSON response from Facebook : Page - #{channel.page_id} : #{result}"
+    nil
+  rescue Net::OpenTimeout
+    message.update!(status: :failed, external_error: 'Request timed out, please try again later')
+    Rails.logger.error "Facebook::SendOnFacebookService: Timeout error sending message to Facebook : Page - #{channel.page_id}"
+    nil
+  end
+
   def fb_text_message_params
     {
       recipient: { id: contact.get_source_id(inbox.id) },

app/services/instagram/send_on_instagram_service.rb

@@ -70,22 +70,28 @@ class Instagram::SendOnInstagramService < Base::SendOnChannelService
       query: query
     )
 
-    if response[:error].present?
+    handle_response(response, message_content)
-      Rails.logger.error("Instagram response: #{response['error']} : #{message_content}")
+  end
-      message.status = :failed
+
-      message.external_error = external_error(response)
+  def handle_response(response, message_content)
+    parsed_response = response.parsed_response
+    if response.success? && parsed_response['error'].blank?
+      message.update!(source_id: parsed_response['message_id'])
+
+      parsed_response
+    else
+      external_error = external_error(parsed_response)
+      Rails.logger.error("Instagram response: #{external_error} : #{message_content}")
+      message.update!(status: :failed, external_error: external_error)
+
+      nil
     end
-
-    message.source_id = response['message_id'] if response['message_id'].present?
-    message.save!
-
-    response
   end
 
   def external_error(response)
     # https://developers.facebook.com/docs/instagram-api/reference/error-codes/
-    error_message = response[:error][:message]
+    error_message = response.dig('error', 'message')
-    error_code = response[:error][:code]
+    error_code = response.dig('error', 'code')
 
     "#{error_code} - #{error_message}"
   end

app/services/whatsapp/providers/base_service.rb

@@ -27,6 +27,33 @@ class Whatsapp::Providers::BaseService
     raise 'Overwrite this method in child class'
   end
 
+  def error_message
+    raise 'Overwrite this method in child class'
+  end
+
+  def process_response(response)
+    parsed_response = response.parsed_response
+    if response.success? && parsed_response['error'].blank?
+      parsed_response['messages'].first['id']
+    else
+      handle_error(response)
+      nil
+    end
+  end
+
+  def handle_error(response)
+    Rails.logger.error response.body
+    return if @message.blank?
+
+    # https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
+    error_message = error_message(response)
+    return if error_message.blank?
+
+    @message.external_error = error_message
+    @message.status = :failed
+    @message.save!
+  end
+
   def create_buttons(items)
     buttons = []
     items.each do |item|

app/services/whatsapp/providers/whatsapp_360_dialog_service.rb

@@ -1,5 +1,6 @@
 class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseService
   def send_message(phone_number, message)
+    @message = message
     if message.attachments.present?
       send_attachment_message(phone_number, message)
     elsif message.content_type == 'input_select'
@@ -78,6 +79,7 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
     }
     type_content['caption'] = message.content unless %w[audio sticker].include?(type)
     type_content['filename'] = attachment.file.filename if type == 'document'
+
     response = HTTParty.post(
       "#{api_base_path}/messages",
       headers: api_headers,
@@ -91,13 +93,9 @@ class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseS
     process_response(response)
   end
 
-  def process_response(response)
+  def error_message(response)
-    if response.success?
+    # {"meta": {"success": false, "http_code": 400, "developer_message": "errro-message", "360dialog_trace_id": "someid"}}
-      response['messages'].first['id']
+    response.parsed_response.dig('meta', 'developer_message')
-    else
-      Rails.logger.error response.body
-      nil
-    end
   end
 
   def template_body_parameters(template_info)

app/services/whatsapp/providers/whatsapp_cloud_service.rb

@@ -1,5 +1,7 @@
 class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseService
   def send_message(phone_number, message)
+    @message = message
+
     if message.attachments.present?
       send_attachment_message(phone_number, message)
     elsif message.content_type == 'input_select'
@@ -111,13 +113,9 @@ class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseServi
     process_response(response)
   end
 
-  def process_response(response)
+  def error_message(response)
-    if response.success?
+    # https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
-      response['messages'].first['id']
+    response.parsed_response&.dig('error', 'message')
-    else
-      Rails.logger.error response.body
-      nil
-    end
   end
 
   def template_body_parameters(template_info)

app/views/api/v1/accounts/conversations/attachments.json.jbuilder

@@ -1,3 +1,7 @@
+json.meta do
+  json.total_count @attachments_count
+end
+
 json.payload @attachments do |attachment|
   json.message_id attachment.push_event_data[:message_id]
   json.thumb_url attachment.push_event_data[:thumb_url]

config/locales/am.yml

@@ -68,6 +68,8 @@ am:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ar.yml

@@ -68,6 +68,8 @@ ar:
       invalid_operator: مشغل غير صالح. المشغل المسموح به لـ %{attribute_name} هو [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: قيمة غير صالحة. القيم المقدمة ل %{attribute_name} غير صالحة
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: فترة التبليغ %{since} إلى %{until}
     utc_warning: التقرير الذي تم إنشاؤه في التوقيت العالمي الموحّد

config/locales/az.yml

@@ -68,6 +68,8 @@ az:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/bg.yml

@@ -68,6 +68,8 @@ bg:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ca.yml

@@ -68,6 +68,8 @@ ca:
       invalid_operator: Operador no vàlid. Els operadors permesos per a %{attribute_name} son [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Valor no vàlid. Els valors proporcionats per a %{attribute_name} no són vàlids
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Període d'informes %{since} a %{until}
     utc_warning: L'informe generat es troba a la zona horària UTC

config/locales/cs.yml

@@ -68,6 +68,8 @@ cs:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/da.yml

@@ -68,6 +68,8 @@ da:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Rapporteringsperiode %{since} til %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/de.yml

@@ -68,6 +68,8 @@ de:
       invalid_operator: Ungültiger Operator. Die erlaubten Operatoren für %{attribute_name} sind [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Ungültiger Wert. Die Werte für %{attribute_name} sind ungültig
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Berichtszeitraum von %{since} bis %{until}
     utc_warning: Der generierte Bericht ist in UTC-Zeitzone

config/locales/el.yml

@@ -68,6 +68,8 @@ el:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Περίοδος αναφοράς %{since} έως %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/es.yml

@@ -68,6 +68,8 @@ es:
       invalid_operator: Operador no válido. Los operadores permitidos para %{attribute_name} son [%{allowed_keys}].
       invalid_query_operator: El operador de consulta debe ser "Y" o "O".
       invalid_value: Valor no válido. Los valores proporcionados para %{attribute_name} no son válidos
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reportando el periodo desde %{since} hasta %{until}
     utc_warning: El informe generado está en zona horaria UTC

config/locales/fa.yml

@@ -68,6 +68,8 @@ fa:
       invalid_operator: این عملیات مجاز نیست. عملیات های مجاز برای %{attribute_name} شامل %{allowed_keys} می باشد.
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: مقدار معتبر نیست. مقادیر ارائه شده برای %{attribute_name} معتبر نیست
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: زمان گزارش از %{since} تا %{until}
     utc_warning: گزارش تولید شده در منطقه زمانی UTC است

config/locales/fi.yml

@@ -68,6 +68,8 @@ fi:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Raportointijakso %{since} – %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/fr.yml

@@ -68,6 +68,8 @@ fr:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Période de rapport %{since} à %{until}
     utc_warning: Le rapport généré est dans le fuseau horaire UTC

config/locales/he.yml

@@ -68,6 +68,8 @@ he:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/hi.yml

@@ -68,6 +68,8 @@ hi:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/hr.yml

@@ -68,6 +68,8 @@ hr:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/hu.yml

@@ -68,6 +68,8 @@ hu:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Jelentési időszak %{since}-tól %{until}-ig
     utc_warning: A generált riport UTC időzónát használ

config/locales/hy.yml

@@ -68,6 +68,8 @@ hy:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/id.yml

@@ -68,6 +68,8 @@ id:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Periode pelaporan %{since} hingga %{until}
     utc_warning: Laporan yang dihasilkan berada dalam zona waktu UTC

config/locales/is.yml

@@ -68,6 +68,8 @@ is:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/it.yml

@@ -68,6 +68,8 @@ it:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Periodo di segnalazione da %{since} a %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ja.yml

@@ -68,6 +68,8 @@ ja:
       invalid_operator: 無効な演算子です。%{attribute_name} に許可されている演算子は [%{allowed_keys}] です。
       invalid_query_operator: クエリ演算子は "AND" または "OR" でなければなりません。
       invalid_value: 無効な値です。%{attribute_name} に提供された値は無効です。
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: レポート期間 %{since} から %{until} まで
     utc_warning: 生成されたレポートはUTCタイムゾーンです

config/locales/ka.yml

@@ -68,6 +68,8 @@ ka:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ko.yml

@@ -68,6 +68,8 @@ ko:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: 보고 기간 %{since} - %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/lt.yml

@@ -68,6 +68,8 @@ lt:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Ataskaitinis laikotarpis nuo %{since} iki %{until}
     utc_warning: Sugeneruota ataskaita yra UTC laiko juostoje

config/locales/lv.yml

@@ -68,6 +68,8 @@ lv:
       invalid_operator: Nederīgs operators. Atļautie operatori priekš %{attribute_name} ir [%{allowed_keys}].
       invalid_query_operator: Vaicājuma operatoram ir jābūt "UN" vai "VAI".
       invalid_value: Nederīga vērtība. Norādītās vērtības priekš %{attribute_name} nav derīgas
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Ziņošanas periods %{since} līdz %{until}
     utc_warning: Izveidotais pārskats atbilst UTC laika joslai

config/locales/ml.yml

@@ -68,6 +68,8 @@ ml:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ms.yml

@@ -68,6 +68,8 @@ ms:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ne.yml

@@ -68,6 +68,8 @@ ne:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/nl.yml

@@ -68,6 +68,8 @@ nl:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Rapportering van %{since} tot %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/no.yml

@@ -68,6 +68,8 @@
       invalid_operator: Ugyldig operatør. De tillatte operatørene for %{attribute_name} er [%{allowed_keys}].
       invalid_query_operator: Spørrings-operatør må være enten "AND" eller "OR".
       invalid_value: Ugyldig verdi. Verdiene angitt for %{attribute_name} er ugyldige
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Rapporteringsperiode %{since} til %{until}
     utc_warning: Rapporten generert er i UTC tidssone

config/locales/pl.yml

@@ -68,6 +68,8 @@ pl:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Okres raportowania od %{since} do %{until}
     utc_warning: Generowany raport jest w strefie czasowej UTC

config/locales/pt.yml

@@ -68,6 +68,8 @@ pt:
       invalid_operator: Operador inválido. Os operadores permitidos para %{attribute_name} são [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Valor inválido. Os valores fornecidos para %{attribute_name} são inválidos
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Período do relatório de %{since} a %{until}
     utc_warning: O relatório gerado está no fuso horário UTC

config/locales/pt_BR.yml

@@ -68,6 +68,8 @@ pt_BR:
       invalid_operator: Operador inválido. Os operadores permitidos para %{attribute_name} são [%{allowed_keys}].
       invalid_query_operator: Operador de consulta deve ser "E" ou "OU".
       invalid_value: Valor inválido. Os valores fornecidos para %{attribute_name} são inválidos
+    custom_attribute_definition:
+      key_conflict: A chave fornecida não é permitida pois pode entrar em conflito com os atributos padrão.
   reports:
     period: Reportando o período %{since} a %{until}
     utc_warning: O relatório gerado está em fuso horário UTC
@@ -133,7 +135,7 @@ pt_BR:
     messages:
       instagram_story_content: '%{story_sender} mencionou você na conversa: '
       instagram_deleted_story_content: Este Story não está mais disponível.
-      deleted: Esta mensagem foi apagada
+      deleted: Esta mensagem foi excluída
       delivery_status:
         error_code: 'Código de erro: %{error_code}'
     activity:

config/locales/ro.yml

@@ -68,6 +68,8 @@ ro:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Perioada de raportare %{since}-%{until}
     utc_warning: Raportul generat este în fusul orar UTC

config/locales/ru.yml

@@ -68,6 +68,8 @@ ru:
       invalid_operator: Неверный оператор. Допустимыми операторами для %{attribute_name} являются [%{allowed_keys}].
       invalid_query_operator: Оператор запроса должен быть "AND" или "OR".
       invalid_value: Недопустимое значение. Значения, предоставленные для %{attribute_name} являются недопустимыми
+    custom_attribute_definition:
+      key_conflict: Предоставленный ключ не разрешён, так как он может конфликтовать со стандартными атрибутами.
   reports:
     period: Отчётный период с %{since} по %{until}
     utc_warning: Отчёт создан в часовом поясе UTC
@@ -165,7 +167,7 @@ ru:
         removed: '%{user_name} удалил политику SLA %{sla_name}'
       muted: '%{user_name} заглушил(а) этот разговор'
       unmuted: '%{user_name} включил(а) уведомления для разговора'
-      auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
+      auto_resolution_message: 'Разговор закрывается, поскольку он был неактивен в течение длительного времени. Пожалуйста, начните новый разговор, если потребуется дополнительная помощь.'
     templates:
       greeting_message_body: '%{account_name} как правило отвечает в течении несколько часов.'
       ways_to_reach_you_message_body: 'Оставьте ваш email для связи'
@@ -216,8 +218,8 @@ ru:
       name: 'Linear'
       description: 'Создавайте или прикрепляйте уже существующие задачи в Linear непосредственно из окна диалога для более упорядоченного и эффективного процесса отслеживания проблем.'
   captain:
-    copilot_error: 'Please connect an assistant to this inbox to use Copilot'
+    copilot_error: 'Пожалуйста, подключите ассистента к этому источнику входящих для использования Copilot'
-    copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
+    copilot_limit: 'У вас закончились кредиты для Copilot. Вы можете купить дополнительные кредиты в разделе биллинга.'
   public_portal:
     search:
       search_placeholder: Поиск статьи по названию или содержанию...

config/locales/sh.yml

@@ -68,6 +68,8 @@ sh:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/sk.yml

@@ -68,6 +68,8 @@ sk:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/sl.yml

@@ -68,6 +68,8 @@ sl:
       invalid_operator: Neveljaven operater. Dovoljeni operaterji za %{attribute_name} so [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Neveljavna vrednost. Podane vrednosti za %{attribute_name} so neveljavne
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Obdobje poročanja %{since} do %{until}
     utc_warning: Ustvarjeno poročilo je v časovnem pasu UTC

config/locales/sq.yml

@@ -68,6 +68,8 @@ sq:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/sr.yml

@@ -68,6 +68,8 @@ sr-Latn:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Period izveštaja %{since} do %{until}
     utc_warning: Generisani izveštaj je u UTC vremenskoj zoni

config/locales/sv.yml

@@ -68,6 +68,8 @@ sv:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Rapporteringsperiod %{since} till %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ta.yml

@@ -68,6 +68,8 @@ ta:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/th.yml

@@ -68,6 +68,8 @@ th:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/tl.yml

@@ -68,6 +68,8 @@ tl:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/tr.yml

@@ -68,6 +68,8 @@ tr:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Raporlama aralığı %{since}'dan %{until}'a
     utc_warning: Oluşturulan rapor UTC zaman dilimindedir.

config/locales/uk.yml

@@ -68,6 +68,8 @@ uk:
       invalid_operator: Некоректний оператор. Дозволені оператори для %{attribute_name} є [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Невірне значення. Надані значення для %{attribute_name} є неприпустимі
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Період звіту %{since} до %{until}
     utc_warning: Звіт створено в часовій зоні UTC

config/locales/ur.yml

@@ -68,6 +68,8 @@ ur:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/ur_IN.yml

@@ -68,6 +68,8 @@ ur:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

config/locales/vi.yml

@@ -68,6 +68,8 @@ vi:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Thời gian báo cáo từ %{since} đến %{until}
     utc_warning: Báo cáo đã được tạo với múi giờ UTC

config/locales/zh_CN.yml

@@ -68,6 +68,8 @@ zh_CN:
       invalid_operator: 无效的操作符。%{attribute_name} 允许的操作符为 [%{allowed_keys}]。
       invalid_query_operator: 查询操作符必须为 "AND" 或 "OR"。
       invalid_value: 无效的值。为 %{attribute_name} 提供的值无效
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: 报告周期 %{since} 至 %{until}
     utc_warning: 生成的报表在 UTC 时区

config/locales/zh_TW.yml

@@ -68,6 +68,8 @@ zh_TW:
       invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
       invalid_query_operator: Query operator must be either "AND" or "OR".
       invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
+    custom_attribute_definition:
+      key_conflict: The provided key is not allowed as it might conflict with default attributes.
   reports:
     period: Reporting period %{since} to %{until}
     utc_warning: The report generated is in UTC timezone

lib/integrations/slack/send_on_slack_service.rb

@@ -18,6 +18,10 @@ class Integrations::Slack::SendOnSlackService < Base::SendOnChannelService
     slack_client.chat_unfurl(
       event
     )
+    # You may wonder why we're not requesting reauthorization and disabling hooks when scope errors occur.
+    # Since link unfurling is just a nice-to-have feature that doesn't affect core functionality, we will silently ignore these errors.
+  rescue Slack::Web::Api::Errors::MissingScope => e
+    Rails.logger.warn "Slack: Missing scope error: #{e.message}"
   end
 
   private