rich seed data

.gitignore

@@ -94,8 +94,6 @@ yarn-debug.log*
 .vscode
 .claude/settings.local.json
 .cursor
-.codex/
-.claude/
 CLAUDE.local.md
 
 # Histoire deployment
@@ -103,4 +101,3 @@ CLAUDE.local.md
 .histoire
 .pnpm-store/*
 local/
-Procfile.worktree

AGENTS.md

@@ -4,11 +4,6 @@
 
 - **Setup**: `bundle install && pnpm install`
 - **Run Dev**: `pnpm dev` or `overmind start -f ./Procfile.dev`
-- **Seed Local Test Data**: `bundle exec rails db:seed` (quickly populates minimal data for standard feature verification)
-- **Seed Search Test Data**: `bundle exec rails search:setup_test_data` (bulk fixture generation for search/performance/manual load scenarios)
-- **Seed Account Sample Data (richer test data)**: `Seeders::AccountSeeder` is available as an internal utility and is exposed through Super Admin `Accounts#seed`, but can be used directly in dev workflows too:
-  - UI path: Super Admin → Accounts → Seed (enqueues `Internal::SeedAccountJob`).
-  - CLI path: `bundle exec rails runner "Internal::SeedAccountJob.perform_now(Account.find(<id>))"` (or call `Seeders::AccountSeeder.new(account: Account.find(<id>)).perform!` directly).
 - **Lint JS/Vue**: `pnpm eslint` / `pnpm eslint:fix`
 - **Lint Ruby**: `bundle exec rubocop -a`
 - **Test JS**: `pnpm test` or `pnpm test:watch`
@@ -55,13 +50,6 @@
 - Prefer `with_modified_env` (from spec helpers) over stubbing `ENV` directly in specs
 - Specs in parallel/reloading environments: prefer comparing `error.class.name` over constant class equality when asserting raised errors
 
-## Codex Worktree Workflow
-
-- Use a separate git worktree + branch per task to keep changes isolated.
-- Keep Codex-specific local setup under `.codex/` and use `Procfile.worktree` for worktree process orchestration.
-- The setup workflow in `.codex/environments/environment.toml` should dynamically generate per-worktree DB/port values (Rails, Vite, Redis DB index) to avoid collisions.
-- Start each worktree with its own Overmind socket/title so multiple instances can run at the same time.
-
 ## Commit Messages
 
 - Prefer Conventional Commits: `type(scope): subject` (scope optional)
@@ -98,7 +86,3 @@ Practical checklist for any change impacting core logic or public APIs
 - When renaming/moving shared code, mirror the change in `enterprise/` to prevent drift.
 - Tests: Add Enterprise-specific specs under `spec/enterprise`, mirroring OSS spec layout where applicable.
 - When modifying existing OSS features for Enterprise-only behavior, add an Enterprise module (via `prepend_mod_with`/`include_mod_with`) instead of editing OSS files directly—especially for policies, controllers, and services. For Enterprise-exclusive features, place code directly under `enterprise/`.
-
-## Branding / White-labeling note
-
-- For user-facing strings that currently contain "Chatwoot" but should adapt to branded/self-hosted installs, prefer applying `replaceInstallationName` from `shared/composables/useBranding` in the UI layer (for example tooltip and suggestion labels) instead of adding hardcoded brand-specific copy.

Gemfile

@@ -191,14 +191,12 @@ gem 'reverse_markdown'
 
 gem 'iso-639'
 gem 'ruby-openai'
-gem 'ai-agents'
+gem 'ai-agents', '>= 0.7.0'
 
 # TODO: Move this gem as a dependency of ai-agents
 gem 'ruby_llm', '>= 1.8.2'
 gem 'ruby_llm-schema'
 
-gem 'cld3', '~> 3.7'
-
 # OpenTelemetry for LLM observability
 gem 'opentelemetry-sdk'
 gem 'opentelemetry-exporter-otlp'

Gemfile.lock

@@ -126,8 +126,8 @@ GEM
       jbuilder (~> 2)
       rails (>= 4.2, < 7.2)
       selectize-rails (~> 0.6)
-    ai-agents (0.9.0)
+    ai-agents (0.7.0)
-      ruby_llm (~> 1.9.1)
+      ruby_llm (~> 1.8.2)
     annotaterb (4.20.0)
       activerecord (>= 6.0.0)
       activesupport (>= 6.0.0)
@@ -186,7 +186,6 @@ GEM
     byebug (11.1.3)
     childprocess (5.1.0)
       logger (~> 1.5)
-    cld3 (3.7.0)
     climate_control (1.2.0)
     coderay (1.1.3)
     commonmarker (0.23.10)
@@ -298,7 +297,7 @@ GEM
       railties (>= 5.0.0)
     faker (3.2.0)
       i18n (>= 1.8.11, < 2)
-    faraday (2.14.1)
+    faraday (2.13.1)
       faraday-net_http (>= 2.0, < 3.5)
       json
       logger
@@ -309,12 +308,12 @@ GEM
       hashie
     faraday-multipart (1.0.4)
       multipart-post (~> 2)
-    faraday-net_http (3.4.2)
+    faraday-net_http (3.4.0)
-      net-http (~> 0.5)
+      net-http (>= 0.5.0)
     faraday-net_http_persistent (2.1.0)
       faraday (~> 2.5)
       net-http-persistent (~> 4.0)
-    faraday-retry (2.4.0)
+    faraday-retry (2.2.1)
       faraday (~> 2.0)
     faraday_middleware-aws-sigv4 (1.0.1)
       aws-sigv4 (~> 1.0)
@@ -465,7 +464,7 @@ GEM
       rails-dom-testing (>= 1, < 3)
       railties (>= 4.2.0)
       thor (>= 0.14, < 2.0)
-    json (2.18.1)
+    json (2.13.2)
     json_refs (0.1.8)
       hana
     json_schemer (0.2.24)
@@ -540,7 +539,7 @@ GEM
       net-imap
       net-pop
       net-smtp
-    marcel (1.1.0)
+    marcel (1.0.4)
     maxminddb (0.1.22)
     meta_request (0.8.5)
       rack-contrib (>= 1.1, < 3)
@@ -559,12 +558,12 @@ GEM
     multi_json (1.15.0)
     multi_xml (0.8.0)
       bigdecimal (>= 3.1, < 5)
-    multipart-post (2.4.1)
+    multipart-post (2.3.0)
     mutex_m (0.3.0)
     neighbor (0.2.3)
       activerecord (>= 5.2)
-    net-http (0.9.1)
+    net-http (0.6.0)
-      uri (>= 0.11.1)
+      uri
     net-http-persistent (4.0.2)
       connection_pool (~> 2.2)
     net-imap (0.4.20)
@@ -583,14 +582,14 @@ GEM
     newrelic_rpm (9.6.0)
       base64
     nio4r (2.7.3)
-    nokogiri (1.19.1)
+    nokogiri (1.18.9)
       mini_portile2 (~> 2.8.2)
       racc (~> 1.4)
-    nokogiri (1.19.1-arm64-darwin)
+    nokogiri (1.18.9-arm64-darwin)
       racc (~> 1.4)
-    nokogiri (1.19.1-x86_64-darwin)
+    nokogiri (1.18.9-x86_64-darwin)
       racc (~> 1.4)
-    nokogiri (1.19.1-x86_64-linux-gnu)
+    nokogiri (1.18.9-x86_64-linux-gnu)
       racc (~> 1.4)
     oauth (1.1.0)
       oauth-tty (~> 1.0, >= 1.0.1)
@@ -677,7 +676,7 @@ GEM
       activesupport (>= 3.0.0)
     raabro (1.4.0)
     racc (1.8.1)
-    rack (3.2.5)
+    rack (3.2.3)
     rack-attack (6.7.0)
       rack (>= 1.0, < 4)
     rack-contrib (2.5.0)
@@ -825,7 +824,7 @@ GEM
     ruby2ruby (2.5.0)
       ruby_parser (~> 3.1)
       sexp_processor (~> 4.6)
-    ruby_llm (1.9.2)
+    ruby_llm (1.8.2)
       base64
       event_stream_parser (~> 1)
       faraday (>= 1.10.0)
@@ -969,7 +968,7 @@ GEM
       unicode-emoji (~> 4.0, >= 4.0.4)
     unicode-emoji (4.0.4)
     uniform_notifier (1.17.0)
-    uri (1.1.1)
+    uri (1.0.4)
     uri_template (0.7.0)
     valid_email2 (5.2.6)
       activemodel (>= 3.2)
@@ -1004,7 +1003,7 @@ GEM
     working_hours (1.4.1)
       activesupport (>= 3.2)
       tzinfo
-    zeitwerk (2.7.4)
+    zeitwerk (2.6.17)
 
 PLATFORMS
   arm64-darwin-20
@@ -1024,7 +1023,7 @@ DEPENDENCIES
   administrate (>= 0.20.1)
   administrate-field-active_storage (>= 1.0.3)
   administrate-field-belongs_to_search (>= 0.9.0)
-  ai-agents
+  ai-agents (>= 0.7.0)
   annotaterb
   attr_extras
   audited (~> 5.4, >= 5.4.1)
@@ -1038,7 +1037,6 @@ DEPENDENCIES
   bullet
   bundle-audit
   byebug
-  cld3 (~> 3.7)
   climate_control
   commonmarker
   csv-safe

VERSION_CW

@@ -1 +1 @@
-4.11.0
+4.10.1

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -70,7 +70,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
 
   def transcript
     render json: { error: 'email param missing' }, status: :unprocessable_entity and return if params[:email].blank?
-    return render_payment_required('Email transcript is not available on your plan') unless @conversation.account.email_transcript_enabled?
     return head :too_many_requests unless @conversation.account.within_email_rate_limit?
 
     ConversationReplyMailer.with(account: @conversation.account).conversation_transcript(@conversation, params[:email])&.deliver_later

app/controllers/api/v1/widget/conversations_controller.rb

@@ -35,9 +35,7 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
   end
 
   def transcript
-    return head :too_many_requests if conversation.blank?
+    return head :too_many_requests unless conversation.present? && conversation.account.within_email_rate_limit?
-    return head :payment_required unless conversation.account.email_transcript_enabled?
-    return head :too_many_requests unless conversation.account.within_email_rate_limit?
 
     send_transcript_email
     head :ok

app/controllers/devise_overrides/passwords_controller.rb

@@ -6,8 +6,12 @@ class DeviseOverrides::PasswordsController < Devise::PasswordsController
 
   def create
     @user = User.from_email(params[:email])
-    @user&.send_reset_password_instructions
+    if @user
-    build_response(I18n.t('messages.reset_password'), 200)
+      @user.send_reset_password_instructions
+      build_response(I18n.t('messages.reset_password_success'), 200)
+    else
+      build_response(I18n.t('messages.reset_password_failure'), 404)
+    end
   end
 
   def update

app/controllers/webhooks/shopify_controller.rb

@@ -1,35 +0,0 @@
-class Webhooks::ShopifyController < ActionController::API
-  before_action :verify_hmac!
-
-  def events
-    case request.headers['X-Shopify-Topic']
-    when 'shop/redact'
-      handle_shop_redact
-    end
-
-    head :ok
-  end
-
-  private
-
-  def verify_hmac!
-    secret = GlobalConfigService.load('SHOPIFY_CLIENT_SECRET', nil)
-    return head :unauthorized if secret.blank?
-
-    data = request.body.read
-    request.body.rewind
-
-    hmac_header = request.headers['X-Shopify-Hmac-SHA256']
-    return head :unauthorized if hmac_header.blank?
-
-    computed = Base64.strict_encode64(OpenSSL::HMAC.digest('SHA256', secret, data))
-    return head :unauthorized unless ActiveSupport::SecurityUtils.secure_compare(computed, hmac_header)
-  end
-
-  def handle_shop_redact
-    shop_domain = params[:shop_domain]
-    return if shop_domain.blank?
-
-    Integrations::Hook.where(app_id: 'shopify', reference_id: shop_domain).destroy_all
-  end
-end

app/javascript/dashboard/App.vue

@@ -164,4 +164,10 @@ export default {
 .v-popper--theme-tooltip .v-popper__arrow-container {
   display: none;
 }
+
+.multiselect__input {
+  margin-bottom: 0px !important;
+}
 </style>
+
+<style src="vue-multiselect/dist/vue-multiselect.css"></style>

app/javascript/dashboard/assets/scss/_base.scss

@@ -66,7 +66,7 @@ textarea {
 // Field base styles (Input, TextArea, Select)
 @layer components {
   .field-base {
-    @apply block box-border w-full transition-colors duration-[0.25s] ease-[ease-in-out] focus:outline-n-brand dark:focus:outline-n-brand appearance-none mx-0 mt-0 mb-4 py-2 px-3 rounded-lg text-sm font-normal bg-n-alpha-black2 placeholder:text-n-slate-10 dark:placeholder:text-n-slate-10 text-n-slate-12 border-none outline outline-1 outline-n-weak dark:outline-n-weak hover:outline-n-slate-6 dark:hover:outline-n-slate-6;
+    @apply block box-border w-full transition-colors duration-[0.25s] ease-[ease-in-out] focus:outline-n-brand dark:focus:outline-n-brand appearance-none mx-0 mt-0 mb-4 py-2 px-3 rounded-lg text-base font-normal bg-n-alpha-black2 placeholder:text-n-slate-10 dark:placeholder:text-n-slate-10 text-n-slate-12 border-none outline outline-1 outline-n-weak dark:outline-n-weak hover:outline-n-slate-6 dark:hover:outline-n-slate-6;
   }
 
   .field-disabled {
@@ -78,7 +78,7 @@ textarea {
   }
 }
 
-$form-input-selector: "input[type]:not([type='file']):not([type='checkbox']):not([type='radio']):not([type='range']):not([type='button']):not([type='submit']):not([type='reset']):not([type='color']):not([type='image']):not([type='hidden']):not(.reset-base):not(.no-margin)";
+$form-input-selector: "input[type]:not([type='file']):not([type='checkbox']):not([type='radio']):not([type='range']):not([type='button']):not([type='submit']):not([type='reset']):not([type='color']):not([type='image']):not([type='hidden']):not(.reset-base):not(.multiselect__input):not(.no-margin)";
 
 #{$form-input-selector} {
   @apply field-base h-10;
@@ -92,7 +92,7 @@ $form-input-selector: "input[type]:not([type='file']):not([type='checkbox']):not
   }
 }
 
-input[type='file'] {
+input[type='file']:not(.multiselect__input) {
   @apply leading-[1.15] mb-4 border-0 bg-transparent text-sm;
 }
 
@@ -126,6 +126,13 @@ label:has(.help-text) {
   }
 }
 
+// Error handling
+.has-multi-select-error {
+  div.multiselect {
+    @apply mb-1;
+  }
+}
+
 // FormKit support
 .formkit-outer[data-invalid='true'] {
   #{$form-input-selector},
@@ -143,7 +150,9 @@ label:has(.help-text) {
   #{$form-input-selector},
   input:not([type]),
   textarea,
-  select {
+  select,
+  .multiselect > .multiselect__tags,
+  .multiselect:not(.no-margin) {
     @apply field-error;
   }
 

app/javascript/dashboard/assets/scss/_woot.scss

@@ -13,6 +13,7 @@
 @import 'base';
 
 // Plugins
+@import 'plugins/multiselect';
 @import 'plugins/date-picker';
 
 html,
@@ -65,84 +66,4 @@ body {
     -ms-overflow-style: none; /* IE and Edge */
     scrollbar-width: none; /* Firefox */
   }
-
-  /**
-   * ============================================================================
-   * TYPOGRAPHY UTILITIES
-   * ============================================================================
-   *
-   * | Class              | Use Case                                           |
-   * |--------------------|----------------------------------------------------|
-   * | .text-body-main    | <p>, <span>, general body text                     |
-   * | .text-body-para    | <p> for paragraphs, larger text blocks             |
-   * | .text-heading-1    | <h1>, page titles, panel headers                   |
-   * | .text-heading-2    | <h2>, section headings, card titles                |
-   * | .text-heading-3    | <h3>, card headings, breadcrumbs, subsections      |
-   * | .text-label        | <label>, form labels, field names                  |
-   * | .text-label-small  | <small>, footnotes, tags, badges, captions         |
-   * | .text-button       | <button>, standard button text                     |
-   * | .text-button-small | <button>, small/compact button text                |
-   */
-
-  /* body-text-main: Main text style for general body text */
-  .text-body-main {
-    @apply font-inter text-sm font-420;
-    line-height: 21px; /* 150% */
-    letter-spacing: -0.28px;
-  }
-
-  /* body-text-paragraph: For paragraphs or larger blocks of text */
-  .text-body-para {
-    @apply font-inter text-sm font-420;
-    line-height: 21px; /* 150% */
-    letter-spacing: -0.21px;
-  }
-
-  /* heading-1: Large heading for pages and panels */
-  .text-heading-1 {
-    @apply font-inter text-lg font-520;
-    line-height: 24px; /* 133.333% */
-    letter-spacing: -0.27px;
-  }
-
-  /* heading-2: Secondary heading for sections */
-  .text-heading-2 {
-    @apply font-inter text-base font-medium;
-    line-height: 24px; /* 133.333% */
-    letter-spacing: -0.27px;
-  }
-
-  /* heading-3: For card headings, breadcrumbs, subsections */
-  .text-heading-3 {
-    @apply font-inter text-sm font-medium;
-    line-height: 21px; /* 150% */
-    letter-spacing: -0.27px;
-  }
-
-  /* label: Standard label text for form fields */
-  .text-label {
-    @apply font-inter text-sm font-medium;
-    line-height: 21px; /* 150% */
-  }
-
-  /* label-small: Smallest font for labels, footnotes, tags */
-  .text-label-small {
-    @apply font-inter text-xs font-440;
-    line-height: 16px; /* 133.333% */
-    letter-spacing: -0.24px;
-  }
-
-  /* button-text: Text for standard size buttons */
-  .text-button {
-    @apply font-inter text-sm font-460;
-    line-height: 21px; /* 150% */
-    letter-spacing: -0.28px;
-  }
-
-  /* button-text-small: Text for smaller buttons */
-  .text-button-small {
-    @apply font-inter text-xs font-440;
-    line-height: 18px; /* 150% */
-    letter-spacing: -0.24px;
-  }
 }

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -0,0 +1,273 @@
+@mixin label-multiselect-hover {
+  &::after {
+    @apply text-n-brand;
+  }
+
+  &:hover {
+    @apply bg-n-slate-3;
+
+    &::after {
+      @apply text-n-blue-11;
+    }
+  }
+}
+
+.multiselect {
+  &:not(.no-margin) {
+    @apply mb-4;
+  }
+
+  &.invalid .multiselect__tags {
+    @apply border-0 outline outline-1 outline-n-ruby-8 dark:outline-n-ruby-8 hover:outline-n-ruby-9 dark:hover:outline-n-ruby-9 disabled:outline-n-ruby-8 dark:disabled:outline-n-ruby-8;
+  }
+
+  &.multiselect--disabled {
+    @apply opacity-50  rounded-lg cursor-not-allowed pointer-events-auto;
+
+    .multiselect__select {
+      @apply cursor-not-allowed bg-transparent rounded-lg;
+    }
+  }
+
+  .multiselect--active {
+    > .multiselect__tags {
+      @apply outline-n-blue-border;
+    }
+  }
+
+  .multiselect__select {
+    @apply min-h-[2.875rem] p-0 right-0 top-0;
+
+    &::before {
+      @apply right-0;
+    }
+  }
+
+  .multiselect__content-wrapper {
+    @apply bg-n-alpha-black2 text-n-slate-12 backdrop-blur-[100px] border-0 border-none outline outline-1 outline-n-weak rounded-b-lg;
+  }
+
+  .multiselect__content {
+    @apply max-w-full;
+
+    .multiselect__option {
+      @apply text-sm font-normal flex justify-between items-center;
+
+      span {
+        @apply inline-block overflow-hidden text-ellipsis whitespace-nowrap w-fit;
+      }
+
+      p {
+        @apply mb-0;
+      }
+
+      &::after {
+        @apply bottom-0 flex items-center justify-center text-center relative px-1 leading-tight;
+      }
+
+      &.multiselect__option--highlight {
+        @apply bg-n-alpha-black2 text-n-slate-12;
+      }
+
+      &.multiselect__option--highlight:hover {
+        @apply bg-n-brand/10 text-n-slate-12;
+
+        &::after {
+          @apply bg-transparent text-center text-n-slate-12;
+        }
+      }
+
+      &.multiselect__option--highlight::after {
+        @apply bg-transparent text-n-slate-12;
+      }
+
+      &.multiselect__option--selected {
+        @apply bg-n-brand/20 text-n-slate-12;
+
+        &::after {
+          @apply bg-transparent;
+        }
+
+        &.multiselect__option--highlight:hover {
+          @apply bg-transparent;
+
+          &::after:hover {
+            @apply text-n-slate-12 bg-transparent;
+          }
+        }
+      }
+    }
+  }
+
+  .multiselect__tags {
+    @apply bg-n-alpha-black2 border-0 grid items-center w-full border-none outline-1 outline outline-n-weak hover:outline-n-slate-6 m-0 min-h-[2.875rem] rounded-lg pt-0;
+
+    input {
+      @apply border-0 border-none bg-transparent dark:bg-transparent text-n-slate-12 placeholder:text-n-slate-10;
+    }
+  }
+
+  .multiselect__spinner {
+    background-color: transparent;
+  }
+
+  .multiselect__tags-wrap {
+    @apply inline-block leading-none mt-1;
+  }
+
+  .multiselect__placeholder {
+    @apply text-n-slate-10 font-normal pt-3;
+  }
+
+  .multiselect__tag {
+    @apply bg-n-alpha-white mt-1 text-n-slate-12 pr-6 pl-2.5 py-1.5;
+  }
+
+  .multiselect__tag-icon {
+    @include label-multiselect-hover;
+  }
+
+  .multiselect__input {
+    @apply text-sm h-[2.875rem] mb-0 p-0 shadow-none border-transparent hover:border-transparent hover:shadow-none focus:border-transparent focus:shadow-none active:border-transparent active:shadow-none;
+  }
+
+  .multiselect__single {
+    @apply bg-transparent text-n-slate-12 inline-block mb-0 py-3 px-2.5 overflow-hidden whitespace-nowrap text-ellipsis;
+  }
+}
+
+.sidebar-labels-wrap {
+  &.has-edited,
+  &:hover {
+    .multiselect {
+      @apply cursor-pointer;
+    }
+  }
+
+  .multiselect {
+    > .multiselect__select {
+      @apply invisible;
+    }
+
+    > .multiselect__tags {
+      @apply outline-transparent;
+    }
+
+    &.multiselect--active > .multiselect__tags {
+      @apply outline-n-blue-border;
+    }
+  }
+}
+
+.multiselect-wrap--small {
+  // To be removed one SLA reports date picker is created
+  &.tiny {
+    .multiselect.no-margin {
+      @apply min-h-[32px];
+    }
+
+    .multiselect__select {
+      @apply min-h-[32px] h-8;
+
+      &::before {
+        @apply top-[60%];
+      }
+    }
+
+    .multiselect__tags {
+      @apply min-h-[32px] max-h-[32px];
+
+      .multiselect__single {
+        @apply pt-1 pb-1;
+      }
+    }
+  }
+
+  .multiselect__tags,
+  .multiselect__input,
+  .multiselect {
+    @apply text-n-slate-12 rounded-lg text-sm  min-h-[2.5rem];
+  }
+
+  .multiselect__input {
+    @apply h-[2.375rem] min-h-[2.375rem];
+  }
+
+  .multiselect__single {
+    @apply items-center flex m-0 text-sm max-h-[2.375rem] bg-transparent text-n-slate-12 py-3 px-0.5;
+  }
+
+  .multiselect__placeholder {
+    @apply m-0 py-2 px-0.5;
+  }
+
+  .multiselect__tag {
+    @apply py-[6px] my-[1px];
+  }
+
+  .multiselect__select {
+    @apply min-h-[2.5rem];
+  }
+
+  .multiselect--disabled .multiselect__current,
+  .multiselect--disabled .multiselect__select {
+    @apply bg-transparent;
+  }
+}
+
+.multiselect--disabled {
+  background-color: rgba(var(--black-alpha-2)) !important;
+
+  .multiselect__tags {
+    @apply hover:outline-n-weak;
+  }
+}
+
+.multiselect--active {
+  .multiselect__select::before {
+    @apply top-[62%];
+  }
+}
+
+.multiselect__select::before {
+  top: 60% !important;
+}
+
+.multiselect-wrap--medium {
+  .multiselect__tags,
+  .multiselect__input {
+    @apply items-center flex;
+  }
+
+  .multiselect__tags,
+  .multiselect__input,
+  .multiselect {
+    @apply bg-n-alpha-black2 text-n-slate-12 text-sm h-12 min-h-[3rem];
+  }
+
+  .multiselect__input {
+    @apply h-[2.875rem] min-h-[2.875rem];
+    margin-bottom: 0 !important;
+  }
+
+  .multiselect__single {
+    @apply items-center flex m-0 text-sm py-1 px-0.5 bg-transparent text-n-slate-12;
+  }
+
+  .multiselect__placeholder {
+    @apply m-0 py-1 px-0.5;
+  }
+
+  .multiselect__select {
+    @apply min-h-[3rem];
+  }
+
+  .multiselect--disabled .multiselect__current,
+  .multiselect--disabled .multiselect__select {
+    @apply bg-transparent;
+  }
+
+  .multiselect__tags-wrap {
+    @apply flex-shrink-0;
+  }
+}

app/javascript/dashboard/components-next/AssignmentPolicy/AgentCapacityPolicyCard/AgentCapacityPolicyCard.vue

@@ -49,7 +49,7 @@ const handleFetchUsers = () => {
     <div class="flex flex-col gap-2 relative justify-between w-full">
       <div class="flex items-center gap-3 justify-between w-full">
         <div class="flex items-center gap-3">
-          <h3 class="text-heading-2 text-n-slate-12 line-clamp-1">
+          <h3 class="text-base font-medium text-n-slate-12 line-clamp-1">
             {{ name }}
           </h3>
           <CardPopover
@@ -78,7 +78,7 @@ const handleFetchUsers = () => {
           <Button icon="i-lucide-trash" sm slate ghost @click="handleDelete" />
         </div>
       </div>
-      <p class="text-n-slate-11 text-body-para line-clamp-1 mb-0 py-1">
+      <p class="text-n-slate-11 text-sm line-clamp-1 mb-0 py-1">
         {{ description }}
       </p>
     </div>

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentCard/AssignmentCard.vue

@@ -20,7 +20,7 @@ const handleClick = () => {
   <CardLayout class="[&>div]:px-5 cursor-pointer" @click="handleClick">
     <div class="flex flex-col items-start gap-2">
       <div class="flex justify-between w-full items-center">
-        <h3 class="text-n-slate-12 text-heading-2">{{ title }}</h3>
+        <h3 class="text-n-slate-12 text-base font-medium">{{ title }}</h3>
         <Button
           xs
           slate
@@ -29,14 +29,14 @@ const handleClick = () => {
           @click.stop="handleClick"
         />
       </div>
-      <p class="text-n-slate-11 text-body-para mb-0">{{ description }}</p>
+      <p class="text-n-slate-11 text-sm mb-0">{{ description }}</p>
     </div>
 
     <ul class="flex flex-col items-start gap-3 mt-3">
       <li
         v-for="feature in features"
         :key="feature.id"
-        class="flex items-center gap-3 text-body-para"
+        class="flex items-center gap-3 text-sm"
       >
         <Icon
           :icon="feature.icon"

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentPolicyCard/AssignmentPolicyCard.story.vue

@@ -39,6 +39,7 @@ const policyA = withCount({
   description: 'Distributes conversations evenly among available agents',
   assignmentOrder: 'round_robin',
   conversationPriority: 'high',
+  enabled: true,
   inboxes: [mockInboxes[0], mockInboxes[1]],
   isFetchingInboxes: false,
 });
@@ -49,6 +50,7 @@ const policyB = withCount({
   description: 'Assigns based on capacity and workload',
   assignmentOrder: 'capacity_based',
   conversationPriority: 'medium',
+  enabled: true,
   inboxes: [mockInboxes[2], mockInboxes[3]],
   isFetchingInboxes: false,
 });
@@ -59,6 +61,7 @@ const emptyPolicy = withCount({
   description: 'Policy with no assigned inboxes',
   assignmentOrder: 'manual',
   conversationPriority: 'low',
+  enabled: false,
   inboxes: [],
   isFetchingInboxes: false,
 });

app/javascript/dashboard/components-next/AssignmentPolicy/AssignmentPolicyCard/AssignmentPolicyCard.vue

@@ -15,6 +15,7 @@ const props = defineProps({
   assignmentOrder: { type: String, default: '' },
   conversationPriority: { type: String, default: '' },
   assignedInboxCount: { type: Number, default: 0 },
+  enabled: { type: Boolean, default: false },
   inboxes: { type: Array, default: () => [] },
   isFetchingInboxes: { type: Boolean, default: false },
 });
@@ -60,19 +61,39 @@ const handleFetchInboxes = () => {
     <div class="flex flex-col gap-2 relative justify-between w-full">
       <div class="flex items-center gap-3 justify-between w-full">
         <div class="flex items-center gap-3">
-          <h3 class="text-heading-2 text-n-slate-12 line-clamp-1">
+          <h3 class="text-base font-medium text-n-slate-12 line-clamp-1">
             {{ name }}
           </h3>
-          <CardPopover
+          <div class="flex items-center gap-2">
-            :title="
+            <div class="flex items-center rounded-md bg-n-alpha-2 h-6 px-2">
-              t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.POPOVER')
+              <span
-            "
+                class="text-xs"
-            icon="i-lucide-inbox"
+                :class="enabled ? 'text-n-teal-11' : 'text-n-slate-12'"
-            :count="assignedInboxCount"
+              >
-            :items="inboxes"
+                {{
-            :is-fetching="isFetchingInboxes"
+                  enabled
-            @fetch="handleFetchInboxes"
+                    ? t(
-          />
+                        'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.ACTIVE'
+                      )
+                    : t(
+                        'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.INACTIVE'
+                      )
+                }}
+              </span>
+            </div>
+            <CardPopover
+              :title="
+                t(
+                  'ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.POPOVER'
+                )
+              "
+              icon="i-lucide-inbox"
+              :count="assignedInboxCount"
+              :items="inboxes"
+              :is-fetching="isFetchingInboxes"
+              @fetch="handleFetchInboxes"
+            />
+          </div>
         </div>
         <div class="flex items-center gap-2">
           <Button
@@ -89,18 +110,18 @@ const handleFetchInboxes = () => {
           <Button icon="i-lucide-trash" sm slate ghost @click="handleDelete" />
         </div>
       </div>
-      <p class="text-n-slate-11 text-body-para line-clamp-1 mb-0 py-1">
+      <p class="text-n-slate-11 text-sm line-clamp-1 mb-0 py-1">
         {{ description }}
       </p>
       <div class="flex items-center gap-3 py-1.5">
-        <span v-if="order" class="text-n-slate-11 text-body-para">
+        <span v-if="order" class="text-n-slate-11 text-sm">
           {{
             `${t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.ORDER')}:`
           }}
           <span class="text-n-slate-12">{{ order }}</span>
         </span>
         <div v-if="order" class="w-px h-3 bg-n-strong" />
-        <span v-if="priority" class="text-n-slate-11 text-body-para">
+        <span v-if="priority" class="text-n-slate-11 text-sm">
           {{
             `${t('ASSIGNMENT_POLICY.AGENT_ASSIGNMENT_POLICY.INDEX.CARD.PRIORITY')}:`
           }}

app/javascript/dashboard/components-next/AssignmentPolicy/components/DataTable.vue

@@ -19,15 +19,11 @@ defineProps({
   },
 });
 
-const emit = defineEmits(['delete', 'navigate']);
+const emit = defineEmits(['delete']);
 
 const handleDelete = itemId => {
   emit('delete', itemId);
 };
-
-const handleNavigate = item => {
-  emit('navigate', item);
-};
 </script>
 
 <template>
@@ -51,11 +47,7 @@ const handleNavigate = item => {
       :key="item.id"
       class="grid grid-cols-4 items-center gap-3 min-w-0 w-full justify-between h-[3.25rem] ltr:pr-2 rtl:pl-2"
     >
-      <button
+      <div class="flex items-center gap-2 col-span-2">
-        type="button"
-        class="flex items-center gap-2 col-span-2 hover:bg-n-alpha-1 dark:hover:bg-n-alpha-2 rounded-lg py-1 px-1.5 -ml-1.5 transition-colors cursor-pointer group"
-        @click="handleNavigate(item)"
-      >
         <Icon
           v-if="item.icon"
           :icon="item.icon"
@@ -69,16 +61,10 @@ const handleNavigate = item => {
           :size="20"
           rounded-full
         />
-        <span
+        <span class="text-sm text-n-slate-12 truncate min-w-0">
-          class="text-sm text-n-slate-12 truncate min-w-0 group-hover:text-n-blue-11 dark:group-hover:text-n-blue-10 transition-colors"
-        >
           {{ item.name }}
         </span>
-        <Icon
+      </div>
-          icon="i-lucide-external-link"
-          class="size-3.5 text-n-slate-10 opacity-0 group-hover:opacity-100 transition-opacity flex-shrink-0"
-        />
-      </button>
 
       <div class="flex items-start gap-2 col-span-1">
         <span

app/javascript/dashboard/components-next/AssignmentPolicy/components/ExclusionRules.vue

@@ -2,7 +2,7 @@
 import { computed, ref, onMounted } from 'vue';
 import { useI18n } from 'vue-i18n';
 import AddDataDropdown from 'dashboard/components-next/AssignmentPolicy/components/AddDataDropdown.vue';
-import LabelItem from 'dashboard/components-next/label/LabelItem.vue';
+import LabelItem from 'dashboard/components-next/Label/LabelItem.vue';
 import DurationInput from 'dashboard/components-next/input/DurationInput.vue';
 import { DURATION_UNITS } from 'dashboard/components-next/input/constants';
 

app/javascript/dashboard/components-next/AssignmentPolicy/components/FairDistribution.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { ref, computed, onMounted } from 'vue';
+import { ref, onMounted } from 'vue';
 import { useI18n } from 'vue-i18n';
 import Input from 'dashboard/components-next/input/Input.vue';
 import DurationInput from 'dashboard/components-next/input/DurationInput.vue';
@@ -15,9 +15,6 @@ const fairDistributionLimit = defineModel('fairDistributionLimit', {
   },
 });
 
-// The model value is in seconds (for the backend/DB)
-// DurationInput works in minutes internally
-// We need to convert between seconds and minutes
 const fairDistributionWindow = defineModel('fairDistributionWindow', {
   type: Number,
   default: 3600,
@@ -28,17 +25,6 @@ const fairDistributionWindow = defineModel('fairDistributionWindow', {
 
 const windowUnit = ref(DURATION_UNITS.MINUTES);
 
-// Convert seconds to minutes for DurationInput
-const windowInMinutes = computed({
-  get() {
-    return Math.floor((fairDistributionWindow.value || 0) / 60);
-  },
-  set(minutes) {
-    fairDistributionWindow.value = minutes * 60;
-  },
-});
-
-// Detect unit based on minutes (converted from seconds)
 const detectUnit = minutes => {
   const m = Number(minutes) || 0;
   if (m === 0) return DURATION_UNITS.MINUTES;
@@ -48,7 +34,7 @@ const detectUnit = minutes => {
 };
 
 onMounted(() => {
-  windowUnit.value = detectUnit(windowInMinutes.value);
+  windowUnit.value = detectUnit(fairDistributionWindow.value);
 });
 </script>
 
@@ -87,9 +73,9 @@ onMounted(() => {
       <div
         class="flex items-center gap-2 flex-1 [&>select]:!bg-n-alpha-2 [&>select]:!outline-none [&>select]:hover:brightness-110"
       >
-        <!-- allow 10 mins to 999 days (in minutes) -->
+        <!-- allow 10 mins to 999 days -->
         <DurationInput
-          v-model:model-value="windowInMinutes"
+          v-model:model-value="fairDistributionWindow"
           v-model:unit="windowUnit"
           :min="10"
           :max="1438560"

app/javascript/dashboard/components-next/AssignmentPolicy/components/RadioCard.vue

@@ -1,6 +1,4 @@
 <script setup>
-import Label from 'dashboard/components-next/label/Label.vue';
-
 const props = defineProps({
   id: {
     type: String,
@@ -18,24 +16,12 @@ const props = defineProps({
     type: Boolean,
     default: false,
   },
-  disabled: {
-    type: Boolean,
-    default: false,
-  },
-  disabledLabel: {
-    type: String,
-    default: '',
-  },
-  disabledMessage: {
-    type: String,
-    default: '',
-  },
 });
 
 const emit = defineEmits(['select']);
 
 const handleChange = () => {
-  if (!props.isActive && !props.disabled) {
+  if (!props.isActive) {
     emit('select', props.id);
   }
 };
@@ -43,37 +29,32 @@ const handleChange = () => {
 
 <template>
   <div
-    class="cursor-pointer rounded-xl outline outline-1 p-4 transition-all duration-200 bg-n-solid-1 py-4 ltr:pl-4 rtl:pr-4 ltr:pr-6 rtl:pl-6"
+    class="relative cursor-pointer rounded-xl outline outline-1 p-4 transition-all duration-200 bg-n-solid-1 py-4 ltr:pl-4 rtl:pr-4 ltr:pr-6 rtl:pl-6"
     :class="[
-      disabled ? 'opacity-50 cursor-not-allowed' : 'cursor-pointer',
+      isActive ? 'outline-n-blue-9' : 'outline-n-weak hover:outline-n-strong',
-      isActive ? 'outline-n-blue-9' : 'outline-n-weak',
-      !disabled && !isActive ? 'hover:outline-n-strong' : '',
     ]"
     @click="handleChange"
   >
-    <div class="flex flex-col gap-2 items-start">
+    <div class="absolute top-4 right-4">
-      <div class="flex items-center justify-between w-full gap-3">
+      <input
-        <div class="flex items-center gap-2">
+        :id="`${id}`"
-          <h3 class="text-heading-3 text-n-slate-12">
+        :checked="isActive"
-            {{ label }}
+        :value="id"
-          </h3>
+        :name="id"
-          <Label v-if="disabled" :label="disabledLabel" color="amber" compact />
+        type="radio"
-        </div>
+        class="h-4 w-4 border-n-slate-6 text-n-brand focus:ring-n-brand focus:ring-offset-0"
-        <input
+        @change="handleChange"
-          :id="`${id}`"
+      />
-          :checked="isActive"
+    </div>
-          :value="id"
+
-          :name="id"
+    <!-- Content -->
-          :disabled="disabled"
+    <div class="flex flex-col gap-3 items-start">
-          type="radio"
+      <h3 class="text-sm font-medium text-n-slate-12">
-          class="h-4 w-4 border-n-slate-6 text-n-brand focus:ring-n-brand focus:ring-offset-0 flex-shrink-0"
+        {{ label }}
-          @change="handleChange"
+      </h3>
-        />
+      <p class="text-sm text-n-slate-11">
-      </div>
+        {{ description }}
-      <p class="text-body-main text-n-slate-11">
-        {{ disabled && disabledMessage ? disabledMessage : description }}
       </p>
-      <slot />
     </div>
   </div>
 </template>

app/javascript/dashboard/components-next/AssignmentPolicy/components/story/BaseInfo.story.vue

@@ -6,6 +6,7 @@ const policyName = ref('Round Robin Policy');
 const description = ref(
   'Distributes conversations evenly among available agents'
 );
+const enabled = ref(true);
 </script>
 
 <template>
@@ -18,10 +19,13 @@ const description = ref(
         <BaseInfo
           v-model:policy-name="policyName"
           v-model:description="description"
+          v-model:enabled="enabled"
           name-label="Policy Name"
           name-placeholder="Enter policy name"
           description-label="Description"
           description-placeholder="Enter policy description"
+          status-label="Status"
+          status-placeholder="Active"
         />
       </div>
     </Variant>

app/javascript/dashboard/components-next/Campaigns/CampaignLayout.vue

@@ -21,10 +21,10 @@ const handleButtonClick = () => {
 
 <template>
   <section class="flex flex-col w-full h-full overflow-hidden bg-n-surface-1">
-    <header class="sticky top-0 z-10 px-6">
+    <header class="sticky top-0 z-10 px-6 lg:px-0">
-      <div class="w-full max-w-5xl mx-auto">
+      <div class="w-full max-w-[60rem] mx-auto">
         <div class="flex items-center justify-between w-full h-20 gap-2">
-          <span class="text-heading-1 text-n-slate-12">
+          <span class="text-xl font-medium text-n-slate-12">
             {{ headerTitle }}
           </span>
           <div
@@ -43,8 +43,8 @@ const handleButtonClick = () => {
         </div>
       </div>
     </header>
-    <main class="flex-1 px-6 overflow-y-auto">
+    <main class="flex-1 px-6 overflow-y-auto lg:px-0">
-      <div class="w-full max-w-5xl mx-auto py-4">
+      <div class="w-full max-w-[60rem] mx-auto py-4">
         <slot name="default" />
       </div>
     </main>

app/javascript/dashboard/components-next/CardLayout.vue

@@ -19,7 +19,7 @@ const handleClick = () => {
 
 <template>
   <div
-    class="flex flex-col w-full outline-1 outline outline-n-container -outline-offset-1 group/cardLayout rounded-xl bg-n-solid-2"
+    class="flex flex-col w-full outline-1 outline outline-n-container group/cardLayout rounded-xl bg-n-solid-2"
   >
     <div
       class="flex w-full gap-3 py-5"

app/javascript/dashboard/components-next/Companies/CompaniesHeader/CompanyHeader.vue

@@ -15,11 +15,11 @@ const emit = defineEmits(['search', 'update:sort']);
 </script>
 
 <template>
-  <header class="sticky top-0 z-10 px-6">
+  <header class="sticky top-0 z-10">
     <div
-      class="flex items-start sm:items-center justify-between w-full py-6 gap-2 mx-auto max-w-5xl"
+      class="flex items-start sm:items-center justify-between w-full py-6 px-6 gap-2 mx-auto max-w-[60rem]"
     >
-      <span class="text-heading-1 truncate text-n-slate-12">
+      <span class="text-xl font-medium truncate text-n-slate-12">
         {{ headerTitle }}
       </span>
       <div class="flex items-center flex-row flex-shrink-0 gap-2">

app/javascript/dashboard/components-next/Companies/CompaniesListLayout.vue

@@ -32,18 +32,17 @@ const updateCurrentPage = page => {
         @search="emit('search', $event)"
         @update:sort="emit('update:sort', $event)"
       />
-      <main class="flex-1 px-6 overflow-y-auto">
+      <main class="flex-1 overflow-y-auto">
-        <div class="w-full mx-auto max-w-5xl py-4">
+        <div class="w-full mx-auto max-w-[60rem]">
           <slot name="default" />
         </div>
       </main>
-      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-0">
+      <footer v-if="showPaginationFooter" class="sticky bottom-0 z-0 px-4 pb-4">
         <PaginationFooter
           current-page-info="COMPANIES_LAYOUT.PAGINATION_FOOTER.SHOWING"
           :current-page="currentPage"
           :total-items="totalItems"
           :items-per-page="25"
-          class="max-w-[67rem]"
           @update:current-page="updateCurrentPage"
         />
       </footer>

app/javascript/dashboard/components-next/Contacts/ContactLabels/ContactLabels.vue

@@ -3,8 +3,8 @@ import { computed, watch, onMounted, ref } from 'vue';
 import { useRoute } from 'vue-router';
 import { useMapGetter, useStore } from 'dashboard/composables/store';
 
-import LabelItem from 'dashboard/components-next/label/LabelItem.vue';
+import LabelItem from 'dashboard/components-next/Label/LabelItem.vue';
-import AddLabel from 'dashboard/components-next/label/AddLabel.vue';
+import AddLabel from 'dashboard/components-next/Label/AddLabel.vue';
 
 const props = defineProps({
   contactId: {

app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactHeader.vue

@@ -32,9 +32,9 @@ const emit = defineEmits([
 </script>
 
 <template>
-  <header class="sticky top-0 z-10 px-6">
+  <header class="sticky top-0 z-10">
     <div
-      class="flex items-start sm:items-center justify-between w-full py-6 gap-2 mx-auto max-w-5xl"
+      class="flex items-start sm:items-center justify-between w-full py-6 px-6 gap-2 mx-auto max-w-[60rem]"
     >
       <span class="text-xl font-medium truncate text-n-slate-12">
         {{ headerTitle }}

app/javascript/dashboard/components-next/Contacts/ContactsHeader/ContactListHeaderWrapper.vue

@@ -68,7 +68,8 @@ const hasActiveSegments = computed(
 );
 const activeSegmentName = computed(() => props.activeSegment?.name);
 
-const openCreateNewContactDialog = () => {
+const openCreateNewContactDialog = async () => {
+  await createNewContactDialogRef.value?.contactsFormRef.resetValidation();
   createNewContactDialogRef.value?.dialogRef.open();
 };
 const openContactImportDialog = () =>

app/javascript/dashboard/components-next/Contacts/ContactsHeader/components/ContactsActiveFiltersPreview.vue

@@ -62,7 +62,7 @@ const activeFilterQueryData = computed(() => {
       t('CONTACTS_LAYOUT.FILTER.ACTIVE_FILTERS.CLEAR_FILTERS')
     "
     :show-clear-button="!hasActiveSegments"
-    class="max-w-5xl"
+    class="max-w-[60rem] px-6"
     @open-filter="emit('openFilter')"
     @clear-filters="emit('clearFilters')"
   />

app/javascript/dashboard/components-next/Contacts/ContactsListLayout.vue

@@ -98,8 +98,8 @@ const showPagination = computed(() => {
         @apply-filter="emit('applyFilter', $event)"
         @clear-filters="emit('clearFilters')"
       />
-      <main class="flex-1 overflow-y-auto px-6">
+      <main class="flex-1 overflow-y-auto">
-        <div class="w-full mx-auto max-w-5xl">
+        <div class="w-full mx-auto max-w-[60rem]">
           <ContactsActiveFiltersPreview
             v-if="showActiveFiltersPreview"
             :active-segment="activeSegment"
@@ -114,12 +114,11 @@ const showPagination = computed(() => {
           />
         </div>
       </main>
-      <footer v-if="showPagination" class="sticky bottom-0 z-0">
+      <footer v-if="showPagination" class="sticky bottom-0 z-0 px-4 pb-4">
         <PaginationFooter
           current-page-info="CONTACTS_LAYOUT.PAGINATION_FOOTER.SHOWING"
           :current-page="currentPage"
           :total-items="totalItems"
-          class="max-w-[67rem]"
           :items-per-page="itemsPerPage"
           @update:current-page="updateCurrentPage"
         />

app/javascript/dashboard/components-next/ConversationWorkflow/AttributeListItem.vue

@@ -1,10 +1,8 @@
 <script setup>
-import { computed } from 'vue';
-
 import Button from 'dashboard/components-next/button/Button.vue';
 import Icon from 'dashboard/components-next/icon/Icon.vue';
-import Label from 'dashboard/components-next/label/Label.vue';
 import AttributeBadge from 'dashboard/components-next/CustomAttributes/AttributeBadge.vue';
+import { computed } from 'vue';
 
 const props = defineProps({
   attribute: {
@@ -20,7 +18,7 @@ const props = defineProps({
 const emit = defineEmits(['edit', 'delete']);
 
 const iconByType = {
-  text: 'i-lucide-menu',
+  text: 'i-lucide-align-justify',
   checkbox: 'i-lucide-circle-check-big',
   list: 'i-lucide-list',
   date: 'i-lucide-calendar',
@@ -30,60 +28,61 @@ const iconByType = {
 
 const attributeIcon = computed(() => {
   const typeKey = props.attribute.type?.toLowerCase();
-  return iconByType[typeKey] || 'i-lucide-menu';
+  return iconByType[typeKey] || 'i-lucide-align-justify';
 });
 </script>
 
 <template>
-  <div class="flex flex-col py-4 min-w-0">
+  <div
-    <div class="flex justify-between flex-row items-center gap-4 min-w-0">
+    class="flex flex-col gap-2 p-4 bg-n-solid-1 rounded-2xl outline outline-1 outline-n-container"
-      <div class="flex items-center gap-4 min-w-0">
+  >
-        <div
+    <div class="flex flex-wrap gap-2 justify-between items-center">
-          class="flex items-center flex-shrink-0 size-10 justify-center rounded-xl outline outline-1 outline-n-weak -outline-offset-1"
+      <div class="flex flex-wrap gap-2 items-center min-w-0">
-        >
+        <h4 class="text-sm font-medium truncate text-n-slate-12">
-          <Icon :icon="attributeIcon" class="size-4 text-n-slate-11" />
+          {{ attribute.label }}
-        </div>
+        </h4>
-        <div class="flex flex-col gap-1.5 items-start min-w-0 overflow-hidden">
+        <div class="w-px h-3 bg-n-strong" />
-          <div class="flex items-center gap-2 min-w-0">
+        <div class="flex gap-2 items-center text-sm text-n-slate-11">
-            <h4 class="text-heading-3 truncate text-n-slate-12 min-w-0">
+          <div class="flex items-center gap-1.5 text-n-slate-11">
-              {{ attribute.label }}
+            <Icon :icon="attributeIcon" class="size-4" />
-            </h4>
+            <span class="text-sm">{{ attribute.type }}</span>
-            <div class="flex items-center gap-1.5">
-              <Label :label="attribute.type" compact />
-              <AttributeBadge
-                v-for="badge in badges"
-                :key="badge.type"
-                :type="badge.type"
-              />
-            </div>
           </div>
-          <div class="grid grid-cols-[auto_1fr] items-center gap-1.5">
+          <div class="w-px h-3 bg-n-weak" />
-            <Icon icon="i-lucide-key-round" class="size-3.5 text-n-slate-11" />
+          <div class="flex items-center gap-1.5 text-n-slate-11">
-            <div class="flex items-center gap-2 min-w-0">
+            <Icon icon="i-lucide-key-round" class="size-4" />
-              <span class="text-body-main text-n-slate-11 truncate">
+            <span class="line-clamp-1 text-sm">{{ attribute.value }}</span>
-                {{ attribute.value }}
-              </span>
-              <template
-                v-if="attribute.attribute_description || attribute.description"
-              >
-                <div class="w-px h-3 rounded-lg bg-n-weak flex-shrink-0" />
-                <span class="text-body-main text-n-slate-11 truncate">
-                  {{ attribute.attribute_description || attribute.description }}
-                </span>
-              </template>
-            </div>
           </div>
         </div>
       </div>
-      <div class="flex gap-3 justify-end flex-shrink-0">
+      <div class="flex gap-2 items-center">
+        <AttributeBadge
+          v-for="badge in badges"
+          :key="badge.type"
+          :type="badge.type"
+        />
+        <div
+          v-if="badges.length > 0"
+          class="w-px h-3 bg-n-strong ltr:ml-1.5 rtl:mr-1.5"
+        />
         <Button
-          icon="i-woot-edit-pen"
+          icon="i-lucide-pencil-line"
-          slate
+          size="sm"
-          sm
+          color="slate"
+          ghost
           @click="emit('edit', attribute)"
         />
-        <Button icon="i-woot-bin" slate sm @click="emit('delete', attribute)" />
+        <div class="w-px h-3 bg-n-strong" />
+        <Button
+          icon="i-lucide-trash"
+          size="sm"
+          color="slate"
+          ghost
+          @click="emit('delete', attribute)"
+        />
       </div>
     </div>
+    <p class="mb-0 text-sm text-n-slate-11">
+      {{ attribute.attribute_description || attribute.description || '' }}
+    </p>
   </div>
 </template>

app/javascript/dashboard/components-next/ConversationWorkflow/ConversationRequiredAttributeItem.vue

@@ -35,20 +35,18 @@ const handleDelete = () => {
 <template>
   <div class="flex justify-between items-center px-4 py-3 w-full">
     <div class="flex gap-3 items-center">
-      <h5 class="text-heading-3 text-n-slate-12 line-clamp-1">
+      <h5 class="text-sm font-medium text-n-slate-12 line-clamp-1">
         {{ attribute.label }}
       </h5>
       <div class="w-px h-2.5 bg-n-slate-5" />
       <div class="flex gap-1.5 items-center">
         <Icon :icon="attributeIcon" class="size-4 text-n-slate-11" />
-        <span class="text-body-para text-n-slate-11">{{ attribute.type }}</span>
+        <span class="text-sm text-n-slate-11">{{ attribute.type }}</span>
       </div>
       <div class="w-px h-2.5 bg-n-slate-5" />
       <div class="flex gap-1.5 items-center">
         <Icon icon="i-lucide-key-round" class="size-4 text-n-slate-11" />
-        <span class="text-body-para text-n-slate-11">{{
+        <span class="text-sm text-n-slate-11">{{ attribute.value }}</span>
-          attribute.value
-        }}</span>
       </div>
     </div>
     <div class="flex gap-2 items-center">

app/javascript/dashboard/components-next/ConversationWorkflow/ConversationRequiredAttributes.vue

@@ -129,10 +129,10 @@ const handleDelete = attribute => {
     <div class="flex flex-col gap-2 items-start px-5 py-4">
       <div class="flex justify-between items-center w-full">
         <div class="flex flex-col gap-2">
-          <h3 class="text-heading-2 text-n-slate-12">
+          <h3 class="text-base font-medium text-n-slate-12">
             {{ $t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.TITLE') }}
           </h3>
-          <p class="mb-0 text-body-para text-n-slate-11">
+          <p class="mb-0 text-sm text-n-slate-11">
             {{ $t('CONVERSATION_WORKFLOW.REQUIRED_ATTRIBUTES.DESCRIPTION') }}
           </p>
         </div>

app/javascript/dashboard/components-next/CustomAttributes/AttributeBadge.vue

@@ -2,7 +2,6 @@
 import { computed } from 'vue';
 import { useI18n } from 'vue-i18n';
 import Icon from 'dashboard/components-next/icon/Icon.vue';
-import Label from 'dashboard/components-next/label/Label.vue';
 
 const props = defineProps({
   type: {
@@ -19,13 +18,11 @@ const attributeConfig = {
     colorClass: 'text-n-blue-11',
     icon: 'i-lucide-message-circle',
     labelKey: 'ATTRIBUTES_MGMT.BADGES.PRE_CHAT',
-    color: 'slate',
   },
   resolution: {
     colorClass: 'text-n-teal-11',
     icon: 'i-lucide-circle-check-big',
     labelKey: 'ATTRIBUTES_MGMT.BADGES.RESOLUTION',
-    color: 'slate',
   },
 };
 const config = computed(
@@ -34,9 +31,12 @@ const config = computed(
 </script>
 
 <template>
-  <Label :label="t(config.labelKey)" :color="config.color" compact>
+  <div
-    <template #icon>
+    class="flex gap-1 justify-center items-center px-1.5 py-1 rounded-md shadow outline-1 outline outline-n-container bg-n-solid-2"
-      <Icon :icon="config.icon" class="size-3.5 text-n-slate-12" />
+  >
-    </template>
+    <Icon :icon="config.icon" class="size-4" :class="config.colorClass" />
-  </Label>
+    <span class="text-xs" :class="config.colorClass">{{
+      t(config.labelKey)
+    }}</span>
+  </div>
 </template>

app/javascript/dashboard/components-next/EmptyStateLayout.vue

@@ -26,7 +26,7 @@ defineProps({
     class="relative flex flex-col items-center justify-center w-full h-full overflow-hidden"
   >
     <div
-      class="relative w-full max-w-5xl mx-auto overflow-hidden h-full max-h-[28rem]"
+      class="relative w-full max-w-[60rem] mx-auto overflow-hidden h-full max-h-[28rem]"
     >
       <div
         v-if="showBackdrop"

app/javascript/dashboard/components-next/HelpCenter/HelpCenterLayout.vue

@@ -59,8 +59,8 @@ const togglePortalSwitcher = () => {
 
 <template>
   <section class="flex flex-col w-full h-full overflow-hidden bg-n-surface-1">
-    <header class="sticky top-0 z-10 px-6 pb-3">
+    <header class="sticky top-0 z-10 px-6 pb-3 lg:px-0">
-      <div class="w-full max-w-5xl mx-auto">
+      <div class="w-full max-w-[60rem] mx-auto lg:px-6">
         <div
           v-if="showHeaderTitle"
           class="flex items-center justify-start h-20 gap-2"
@@ -95,17 +95,16 @@ const togglePortalSwitcher = () => {
         <slot name="header-actions" />
       </div>
     </header>
-    <main class="flex-1 px-6 overflow-y-auto">
+    <main class="flex-1 px-6 overflow-y-auto lg:px-0">
-      <div class="w-full max-w-5xl mx-auto py-3">
+      <div class="w-full max-w-[60rem] mx-auto py-3 lg:px-6">
         <slot name="content" />
       </div>
     </main>
-    <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10">
+    <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10 px-4 pb-4">
       <PaginationFooter
         :current-page="currentPage"
         :total-items="totalItems"
         :items-per-page="itemsPerPage"
-        class="max-w-[67rem]"
         @update:current-page="updateCurrentPage"
       />
     </footer>

app/javascript/dashboard/components-next/HelpCenter/Pages/LocalePage/AddLocaleDialog.vue

@@ -62,7 +62,6 @@ const onCreate = async () => {
       from: route.name,
     });
 
-    selectedLocale.value = '';
     dialogRef.value?.close();
     useAlert(
       t('HELP_CENTER.LOCALES_PAGE.ADD_LOCALE_DIALOG.API.SUCCESS_MESSAGE')

app/javascript/dashboard/components-next/NewConversation/ComposeConversation.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { reactive, ref, computed, onMounted, watch } from 'vue';
+import { ref, computed, onMounted, watch } from 'vue';
 import { useStore, useMapGetter } from 'dashboard/composables/store';
 import { useI18n } from 'vue-i18n';
 import { useWindowSize } from '@vueuse/core';
@@ -59,23 +59,6 @@ const isFetchingInboxes = ref(false);
 const isSearching = ref(false);
 const showComposeNewConversation = ref(false);
 
-const formState = reactive({
-  message: '',
-  subject: '',
-  ccEmails: '',
-  bccEmails: '',
-  attachedFiles: [],
-});
-
-const clearFormState = () => {
-  Object.assign(formState, {
-    subject: '',
-    ccEmails: '',
-    bccEmails: '',
-    attachedFiles: [],
-  });
-};
-
 const contactById = useMapGetter('contacts/getContactById');
 const contactsUiFlags = useMapGetter('contacts/getUIFlags');
 const currentUser = useMapGetter('getCurrentUser');
@@ -157,14 +140,12 @@ const handleSelectedContact = async ({ value, action, ...rest }) => {
 
 const handleTargetInbox = inbox => {
   targetInbox.value = inbox;
-  if (!inbox) clearFormState();
   resetContacts();
 };
 
 const clearSelectedContact = () => {
   selectedContact.value = null;
   targetInbox.value = null;
-  clearFormState();
 };
 
 const closeCompose = () => {
@@ -179,12 +160,6 @@ const closeCompose = () => {
   emit('close');
 };
 
-const discardCompose = () => {
-  clearFormState();
-  formState.message = '';
-  closeCompose();
-};
-
 const createConversation = async ({ payload, isFromWhatsApp }) => {
   try {
     const data = await store.dispatch('contactConversations/create', {
@@ -196,7 +171,7 @@ const createConversation = async ({ payload, isFromWhatsApp }) => {
       to: `/app/accounts/${data.account_id}/conversations/${data.id}`,
       message: t('COMPOSE_NEW_CONVERSATION.FORM.GO_TO_CONVERSATION'),
     };
-    discardCompose();
+    closeCompose();
     useAlert(t('COMPOSE_NEW_CONVERSATION.FORM.SUCCESS_MESSAGE'), action);
     return true; // Return success
   } catch (error) {
@@ -218,11 +193,7 @@ watch(
   (currentContact, previousContact) => {
     if (currentContact && props.contactId) {
       // Reset on contact change
-      if (currentContact?.id !== previousContact?.id) {
+      if (currentContact?.id !== previousContact?.id) clearSelectedContact();
-        clearSelectedContact();
-        clearFormState();
-        formState.message = '';
-      }
 
       // First process the contactable inboxes to get the right structure
       const processedInboxes = processContactableInboxes(
@@ -294,7 +265,6 @@ useKeyboardEvents(keyboardEvents);
       @click.self="onModalBackdropClick"
     >
       <ComposeNewConversationForm
-        :form-state="formState"
         :class="[{ 'mt-2': !viewInModal }, composePopoverClass]"
         :contacts="contacts"
         :contact-id="contactId"
@@ -315,7 +285,7 @@ useKeyboardEvents(keyboardEvents);
         @update-target-inbox="handleTargetInbox"
         @clear-selected-contact="clearSelectedContact"
         @create-conversation="createConversation"
-        @discard="discardCompose"
+        @discard="closeCompose"
       />
     </div>
   </div>

app/javascript/dashboard/components-next/NewConversation/components/ComposeNewConversationForm.vue

@@ -1,5 +1,5 @@
 <script setup>
-import { ref, computed } from 'vue';
+import { reactive, ref, computed } from 'vue';
 import { useVuelidate } from '@vuelidate/core';
 import { required, requiredIf } from '@vuelidate/validators';
 import { INBOX_TYPES } from 'dashboard/helper/inbox';
@@ -37,7 +37,6 @@ const props = defineProps({
   contactsUiFlags: { type: Object, default: null },
   messageSignature: { type: String, default: '' },
   sendWithSignature: { type: Boolean, default: false },
-  formState: { type: Object, required: true },
 });
 
 const emit = defineEmits([
@@ -58,13 +57,13 @@ const showBccEmailsDropdown = ref(false);
 
 const isCreating = computed(() => props.contactConversationsUiFlags.isCreating);
 
-const state = props.formState || {
+const state = reactive({
   message: '',
   subject: '',
   ccEmails: '',
   bccEmails: '',
   attachedFiles: [],
-};
+});
 
 const inboxTypes = computed(() => ({
   isEmail: props.targetInbox?.channelType === INBOX_TYPES.EMAIL,

app/javascript/dashboard/components-next/NewConversation/components/EmailOptions.vue

@@ -95,7 +95,6 @@ const inputClass = computed(() => {
           :show-dropdown="showCcEmailsDropdown"
           :is-loading="isLoading"
           type="email"
-          allow-create
           class="flex-1 min-h-7"
           @focus="emit('updateDropdown', 'cc', true)"
           @input="emit('searchCcEmails', $event)"
@@ -128,7 +127,6 @@ const inputClass = computed(() => {
         :show-dropdown="showBccEmailsDropdown"
         :is-loading="isLoading"
         type="email"
-        allow-create
         class="flex-1 min-h-7"
         focus-on-mount
         @focus="emit('updateDropdown', 'bcc', true)"

app/javascript/dashboard/components-next/NewConversation/helpers/specs/composeConversationHelper.spec.js

@@ -70,7 +70,7 @@ describe('composeConversationHelper', () => {
       const result = helpers.buildContactableInboxesList(inboxes);
       expect(result[0]).toMatchObject({
         id: 1,
-        icon: 'i-woot-mail',
+        icon: 'i-ri-mail-line',
         label: 'Email Inbox (support@example.com)',
         action: 'inbox',
         value: 1,

app/javascript/dashboard/components-next/Settings/SettingsAccordion.vue

@@ -1,31 +0,0 @@
-<script setup>
-import { useToggle } from '@vueuse/core';
-
-const props = defineProps({
-  title: {
-    type: String,
-    required: true,
-  },
-  defaultOpen: {
-    type: Boolean,
-    default: true,
-  },
-});
-
-const [isOpen, toggle] = useToggle(props.defaultOpen);
-</script>
-
-<template>
-  <div
-    v-bind="$attrs"
-    class="flex items-center justify-between w-full cursor-pointer pb-2 pt-4 border-t border-n-weak"
-    @click="toggle()"
-  >
-    <span class="text-heading-2 text-n-slate-12 w-full">
-      {{ title }}
-    </span>
-  </div>
-  <div v-if="isOpen" class="w-full space-y-4 pt-4 mb-4">
-    <slot />
-  </div>
-</template>

app/javascript/dashboard/components-next/Settings/SettingsFieldSection.vue

@@ -1,37 +0,0 @@
-<script setup>
-defineProps({
-  label: {
-    type: String,
-    required: true,
-  },
-  helpText: {
-    type: String,
-    default: '',
-  },
-});
-</script>
-
-<template>
-  <div class="w-full py-2 mb-2 [interpolate-size:allow-keywords]">
-    <div
-      class="grid grid-cols-1 lg:grid-cols-8 gap-1.5 lg:gap-4 items-start lg:items-center"
-    >
-      <label class="text-heading-3 text-n-slate-12 col-span-1 lg:col-span-2">
-        {{ label }}
-      </label>
-      <div class="col-span-1 lg:col-span-6">
-        <slot />
-      </div>
-    </div>
-    <div v-if="helpText" class="grid grid-cols-1 lg:grid-cols-8">
-      <div class="col-span-1 lg:col-span-2 invisible" />
-      <p
-        v-if="helpText"
-        class="mt-1.5 col-span-1 lg:col-span-6 text-label-small text-n-slate-11 ltr:ml-1 rtl:mr-1"
-      >
-        {{ helpText }}
-      </p>
-    </div>
-    <slot name="extra" />
-  </div>
-</template>

app/javascript/dashboard/components-next/Settings/SettingsToggleSection.vue

@@ -1,45 +0,0 @@
-<script setup>
-import ToggleSwitch from 'dashboard/components-next/switch/Switch.vue';
-
-defineProps({
-  header: {
-    type: String,
-    required: true,
-  },
-  description: {
-    type: String,
-    default: '',
-  },
-  compact: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const modelValue = defineModel({ type: Boolean, default: false });
-</script>
-
-<template>
-  <div
-    class="flex flex-col items-start outline outline-1 -outline-offset-1 outline-n-weak rounded-xl [interpolate-size:allow-keywords]"
-  >
-    <div class="flex flex-col gap-1 items-start w-full px-4 py-3">
-      <div class="flex items-center gap-3 w-full justify-between">
-        <span class="text-heading-3 text-n-slate-12">
-          {{ header }}
-        </span>
-        <ToggleSwitch v-model="modelValue" />
-      </div>
-      <span v-if="description" class="text-body-main text-n-slate-11">
-        {{ description }}
-      </span>
-    </div>
-    <div
-      v-if="$slots.editor"
-      class="w-full border-t border-n-weak"
-      :class="{ 'p-0': compact, 'px-4 pb-4 pt-2': !compact }"
-    >
-      <slot name="editor" />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/avatar/Avatar.vue

@@ -112,19 +112,6 @@ const containerStyles = computed(() => ({
   height: `${props.size}px`,
 }));
 
-const borderRadiusClass = computed(() => {
-  if (props.roundedFull) {
-    return 'rounded-full';
-  }
-
-  // Approximates 25% of size
-  if (props.size <= 16) return 'rounded'; // 4px
-  if (props.size <= 24) return 'rounded-md'; // 6px
-  if (props.size <= 32) return 'rounded-lg'; // 8px
-  if (props.size <= 48) return 'rounded-xl'; // 12px
-  return 'rounded-2xl'; // 16px
-});
-
 const avatarStyles = computed(() => ({
   ...containerStyles.value,
   backgroundColor:
@@ -197,7 +184,7 @@ watch(
 
 <template>
   <span
-    class="relative inline-flex group/avatar z-0 flex-shrink-0 align-middle"
+    class="relative inline-flex group/avatar z-0 flex-shrink-0"
     :style="containerStyles"
   >
     <!-- Status Badge -->
@@ -229,9 +216,9 @@ watch(
     <!-- Avatar Container -->
     <span
       role="img"
-      class="relative inline-flex items-center justify-center object-cover overflow-hidden font-medium outline outline-1 -outline-offset-1 outline-[rgb(0_0_0_/_0.03)] dark:outline-[rgb(255_255_255_/_0.04)]"
+      class="relative inline-flex items-center justify-center object-cover overflow-hidden font-medium"
       :class="[
-        borderRadiusClass,
+        roundedFull ? 'rounded-full' : 'rounded-xl',
         {
           'dark:!bg-[var(--dark-bg)] dark:!text-[var(--dark-text)]':
             !showDefaultAvatar && (!src || !isImageValid),
@@ -280,8 +267,7 @@ watch(
         :handle-image-upload="handleImageUpload"
       >
         <div
-          class="absolute inset-0 z-10 flex items-center justify-center invisible w-full h-full transition-all duration-300 ease-in-out opacity-0 bg-n-alpha-black1 group-hover/avatar:visible group-hover/avatar:opacity-100"
+          class="absolute inset-0 z-10 flex items-center justify-center invisible w-full h-full transition-all duration-300 ease-in-out opacity-0 rounded-xl bg-n-alpha-black1 group-hover/avatar:visible group-hover/avatar:opacity-100"
-          :class="borderRadiusClass"
           @click="handleUploadAvatar"
         >
           <Icon

app/javascript/dashboard/components-next/captain/PageLayout.vue

@@ -117,7 +117,7 @@ const handleCreateAssistant = () => {
 <template>
   <section class="flex flex-col w-full h-full overflow-hidden bg-n-surface-1">
     <header class="sticky top-0 z-10 px-6">
-      <div class="w-full max-w-5xl mx-auto">
+      <div class="w-full max-w-[60rem] mx-auto">
         <div
           class="flex items-start lg:items-center justify-between w-full py-6 lg:py-0 lg:h-20 gap-4 lg:gap-2 flex-col lg:flex-row"
         >
@@ -140,9 +140,7 @@ const handleCreateAssistant = () => {
                   >
                     <Button
                       icon="i-lucide-chevron-down"
-                      :variant="
+                      variant="ghost"
-                        showAssistantSwitcherDropdown ? 'faded' : 'ghost'
-                      "
                       color="slate"
                       size="xs"
                       :disabled="isFetchingAssistants"
@@ -206,7 +204,7 @@ const handleCreateAssistant = () => {
       </div>
     </header>
     <main class="flex-1 px-6 overflow-y-auto">
-      <div class="w-full max-w-5xl h-full mx-auto py-4">
+      <div class="w-full max-w-[60rem] h-full mx-auto py-4">
         <slot v-if="!showPaywall" name="controls" />
         <div
           v-if="isFetching"
@@ -224,12 +222,11 @@ const handleCreateAssistant = () => {
         <slot />
       </div>
     </main>
-    <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10">
+    <footer v-if="showPaginationFooter" class="sticky bottom-0 z-10 px-4 pb-4">
       <PaginationFooter
         :current-page="currentPage"
         :total-items="totalCount"
         :items-per-page="itemsPerPage"
-        class="max-w-[67rem]"
         @update:current-page="handlePageChange"
       />
     </footer>

app/javascript/dashboard/components-next/captain/pageComponents/Paywall.vue

@@ -27,7 +27,7 @@ const openBilling = () => {
 
 <template>
   <div
-    class="w-full max-w-5xl mx-auto h-full max-h-[448px] grid place-content-center"
+    class="w-full max-w-[60rem] mx-auto h-full max-h-[448px] grid place-content-center"
   >
     <BasePaywallModal
       class="mx-auto"

app/javascript/dashboard/components-next/combobox/ComboBox.vue

@@ -56,13 +56,8 @@ const selectedLabel = computed(() => {
 });
 
 const selectOption = option => {
-  if (selectedValue.value === option.value) {
+  selectedValue.value = option.value;
-    selectedValue.value = '';
+  emit('update:modelValue', option.value);
-    emit('update:modelValue', '');
-  } else {
-    selectedValue.value = option.value;
-    emit('update:modelValue', option.value);
-  }
   open.value = false;
   search.value = '';
 };

app/javascript/dashboard/components-next/combobox/ComboBoxDropdown.vue

@@ -79,8 +79,8 @@ defineExpose({
       :aria-multiselectable="multiple"
     >
       <li
-        v-for="(option, index) in options"
+        v-for="option in options"
-        :key="`${option.value}-${index}`"
+        :key="option.value"
         class="flex items-center justify-between w-full gap-2 px-3 py-2 text-sm transition-colors duration-150 cursor-pointer hover:bg-n-alpha-2"
         :class="{
           'bg-n-alpha-2': isSelected(option),

app/javascript/dashboard/components-next/dialog/Dialog.vue

@@ -53,11 +53,6 @@ const props = defineProps({
     default: 'lg',
     validator: value => ['3xl', '2xl', 'xl', 'lg', 'md', 'sm'].includes(value),
   },
-  position: {
-    type: String,
-    default: 'center',
-    validator: value => ['center', 'top'].includes(value),
-  },
 });
 
 const emit = defineEmits(['confirm', 'close']);
@@ -66,7 +61,6 @@ const { t } = useI18n();
 
 const dialogRef = ref(null);
 const dialogContentRef = ref(null);
-const isOpen = ref(false);
 
 const maxWidthClass = computed(() => {
   const classesMap = {
@@ -81,19 +75,13 @@ const maxWidthClass = computed(() => {
   return classesMap[props.width] ?? 'max-w-md';
 });
 
-const positionClass = computed(() =>
-  props.position === 'top' ? 'dialog-position-top' : ''
-);
-
 const open = () => {
-  isOpen.value = true;
   dialogRef.value?.showModal();
 };
 
 const close = () => {
   emit('close');
   dialogRef.value?.close();
-  isOpen.value = false;
 };
 
 const confirm = () => {
@@ -110,7 +98,6 @@ defineExpose({ open, close });
       class="w-full transition-all duration-300 ease-in-out shadow-xl rounded-xl"
       :class="[
         maxWidthClass,
-        positionClass,
         overflowYAuto ? 'overflow-y-auto' : 'overflow-visible',
       ]"
       @close="close"
@@ -118,7 +105,7 @@ defineExpose({ open, close });
       <OnClickOutside @trigger="close">
         <form
           ref="dialogContentRef"
-          class="flex flex-col w-full h-auto gap-6 p-6 overflow-visible text-start align-middle transition-all duration-300 ease-in-out transform bg-n-alpha-3 backdrop-blur-[100px] shadow-xl rounded-xl"
+          class="flex flex-col w-full h-auto gap-6 p-6 overflow-visible text-left align-middle transition-all duration-300 ease-in-out transform bg-n-alpha-3 backdrop-blur-[100px] shadow-xl rounded-xl"
           @submit.prevent="confirm"
           @click.stop
         >
@@ -132,7 +119,7 @@ defineExpose({ open, close });
               </p>
             </slot>
           </div>
-          <slot v-if="isOpen" />
+          <slot />
           <!-- Dialog content will be injected here -->
           <slot name="footer">
             <div
@@ -169,9 +156,4 @@ defineExpose({ open, close });
 dialog::backdrop {
   @apply bg-n-alpha-black1 backdrop-blur-[4px];
 }
-
-.dialog-position-top {
-  margin-top: clamp(2rem, 5vh, 5rem);
-  margin-bottom: auto;
-}
 </style>

app/javascript/dashboard/components-next/dropdown-menu/base/DropdownSection.vue

@@ -4,10 +4,6 @@ defineProps({
     type: String,
     default: '',
   },
-  height: {
-    type: String,
-    default: 'max-h-96',
-  },
 });
 </script>
 
@@ -19,10 +15,7 @@ defineProps({
     >
       {{ title }}
     </div>
-    <ul
+    <ul class="gap-2 grid reset-base list-none px-2 max-h-96 overflow-y-auto">
-      class="gap-2 grid reset-base list-none px-2 overflow-y-auto"
-      :class="height"
-    >
       <slot />
     </ul>
   </div>

app/javascript/dashboard/components-next/feature-spotlight/FeatureSpotlightPopover.vue

@@ -50,7 +50,7 @@ const openLink = link => {
       ]"
     >
       <section
-        class="absolute top-full mt-6 ltr:left-0 rtl:right-0 outline outline-1 outline-n-weak bg-n-alpha-3 backdrop-blur-[100px] rounded-xl p-4 w-80 z-20"
+        class="absolute top-full mt-6 ltr:left-0 rtl:right-0 outline outline-1 outline-n-weak bg-n-alpha-3 backdrop-blur-[100px] rounded-xl p-4 w-80"
       >
         <div
           class="absolute -top-[0.77rem] ltr:left-12 rtl:right-12 w-6 h-6 ltr:rotate-45 rtl:-rotate-45 rtl:rounded-tr ltr:rounded-tl rtl:border-r ltr:border-l border-t border-n-weak bg-n-alpha-3 z-10"

app/javascript/dashboard/components-next/filter/ConditionRow.vue

@@ -50,12 +50,12 @@ const currentFilter = computed(() =>
 );
 
 const getOperator = (filter, selectedOperator) => {
-  const operatorFromOptions = filter?.filterOperators?.find(
+  const operatorFromOptions = filter.filterOperators.find(
     operator => operator.value === selectedOperator
   );
 
   if (!operatorFromOptions) {
-    return filter?.filterOperators?.[0];
+    return filter.filterOperators[0];
   }
 
   return operatorFromOptions;
@@ -138,11 +138,7 @@ const validate = () => {
   return !validationError.value;
 };
 
-const resetValidation = () => {
+defineExpose({ validate });
-  showErrors.value = false;
-};
-
-defineExpose({ validate, resetValidation });
 </script>
 
 <template>
@@ -170,20 +166,18 @@ defineExpose({ validate, resetValidation });
       <FilterSelect
         v-model="filterOperator"
         variant="ghost"
-        :options="currentFilter?.filterOperators"
+        :options="currentFilter.filterOperators"
       />
-      <template v-if="currentOperator?.hasInput">
+      <template v-if="currentOperator.hasInput">
         <MultiSelect
           v-if="inputType === 'multiSelect'"
           v-model="values"
           :options="currentFilter.options"
-          dropdown-max-height="max-h-72"
         />
         <SingleSelect
           v-else-if="inputType === 'searchSelect'"
           v-model="values"
           :options="currentFilter.options"
-          dropdown-max-height="max-h-64"
         />
         <SingleSelect
           v-else-if="inputType === 'booleanSelect'"

app/javascript/dashboard/components-next/filter/inputs/FilterSelect.vue

@@ -45,7 +45,7 @@ const { height } = useWindowSize();
 const { height: dropdownHeight } = useElementBounding(dropdownRef);
 
 const selectedOption = computed(() => {
-  return props.options?.find(o => o.value === selected.value) || {};
+  return props.options.find(o => o.value === selected.value) || {};
 });
 
 const iconToRender = computed(() => {
@@ -87,25 +87,18 @@ const updateSelected = newValue => {
     </template>
     <DropdownBody
       ref="dropdownRef"
-      class="min-w-56 z-50"
+      class="min-w-48 z-50"
       :class="dropdownPosition"
       strong
     >
-      <DropdownSection class="[&>ul]:max-h-72">
+      <DropdownSection class="[&>ul]:max-h-80">
-        <template v-for="option in options" :key="option.value">
+        <DropdownItem
-          <li
+          v-for="option in options"
-            v-if="option.disabled"
+          :key="option.value"
-            class="px-2 py-1.5 text-xs font-medium text-n-slate-10 select-none"
+          :label="option.label"
-          >
+          :icon="option.icon"
-            {{ option.label }}
+          @click="updateSelected(option.value)"
-          </li>
+        />
-          <DropdownItem
-            v-else
-            :label="option.label"
-            :icon="option.icon"
-            @click="updateSelected(option.value)"
-          />
-        </template>
       </DropdownSection>
     </DropdownBody>
   </DropdownContainer>

app/javascript/dashboard/components-next/filter/inputs/MultiSelect.vue

@@ -8,7 +8,7 @@ import DropdownSection from 'next/dropdown-menu/base/DropdownSection.vue';
 import DropdownBody from 'next/dropdown-menu/base/DropdownBody.vue';
 import DropdownItem from 'next/dropdown-menu/base/DropdownItem.vue';
 
-const { options, maxChips, dropdownMaxHeight } = defineProps({
+const { options, maxChips } = defineProps({
   options: {
     type: Array,
     required: true,
@@ -17,10 +17,6 @@ const { options, maxChips, dropdownMaxHeight } = defineProps({
     type: Number,
     default: 3,
   },
-  dropdownMaxHeight: {
-    type: String,
-    default: 'max-h-80',
-  },
 });
 
 const { t } = useI18n();
@@ -127,7 +123,7 @@ const toggleOption = option => {
       </Button>
     </template>
     <DropdownBody class="top-0 min-w-48 z-50" strong>
-      <DropdownSection :height="dropdownMaxHeight">
+      <DropdownSection class="[&>ul]:max-h-80">
         <DropdownItem
           v-for="option in options"
           :key="option.id"

app/javascript/dashboard/components-next/filter/inputs/SingleSelect.vue

@@ -12,12 +12,10 @@ import DropdownItem from 'next/dropdown-menu/base/DropdownItem.vue';
 const {
   options,
   disableSearch,
-  disableDeselect,
   placeholderIcon,
   placeholder,
   placeholderTrailingIcon,
   searchPlaceholder,
-  dropdownMaxHeight,
 } = defineProps({
   options: {
     type: Array,
@@ -43,14 +41,6 @@ const {
     type: String,
     default: '',
   },
-  dropdownMaxHeight: {
-    type: String,
-    default: 'max-h-80',
-  },
-  disableDeselect: {
-    type: Boolean,
-    default: false,
-  },
 });
 
 const { t } = useI18n();
@@ -73,8 +63,6 @@ const selectedItem = computed(() => {
   const optionToSearch = Array.isArray(selected.value)
     ? selected.value[0]
     : selected.value;
-
-  if (!optionToSearch) return null;
   // extract the selected item from the options array
   // this ensures that options like icon is also included
   return options.find(option => option.id === optionToSearch.id);
@@ -89,7 +77,7 @@ const toggleSelected = option => {
   };
 
   if (selected.value && selected.value.id === optionToToggle.id) {
-    if (!disableDeselect) selected.value = null;
+    selected.value = null;
   } else {
     selected.value = optionToToggle;
   }
@@ -136,7 +124,7 @@ const toggleSelected = option => {
           :placeholder="searchPlaceholder || t('COMBOBOX.SEARCH_PLACEHOLDER')"
         />
       </div>
-      <DropdownSection :height="dropdownMaxHeight">
+      <DropdownSection class="[&>ul]:max-h-80">
         <template v-if="searchResults.length">
           <DropdownItem
             v-for="option in searchResults"

app/javascript/dashboard/components-next/icon/provider.js

@@ -9,12 +9,12 @@ export function useChannelIcon(inbox) {
     'Channel::Sms': 'i-woot-sms',
     'Channel::Telegram': 'i-woot-telegram',
     'Channel::TwilioSms': 'i-woot-sms',
-    'Channel::TwitterProfile': 'i-woot-x',
+    'Channel::TwitterProfile': 'i-ri-twitter-x-fill',
     'Channel::WebWidget': 'i-woot-website',
     'Channel::Whatsapp': 'i-woot-whatsapp',
     'Channel::Instagram': 'i-woot-instagram',
     'Channel::Tiktok': 'i-woot-tiktok',
-    'Channel::Voice': 'i-woot-voice',
+    'Channel::Voice': 'i-ri-phone-fill',
   };
 
   const providerIconMap = {

app/javascript/dashboard/components-next/icon/specs/provider.spec.js

@@ -22,7 +22,7 @@ describe('useChannelIcon', () => {
   it('returns correct icon for Voice channel', () => {
     const inbox = { channel_type: 'Channel::Voice' };
     const { value: icon } = useChannelIcon(inbox);
-    expect(icon).toBe('i-woot-voice');
+    expect(icon).toBe('i-ri-phone-fill');
   });
 
   it('returns correct icon for Line channel', () => {
@@ -46,7 +46,7 @@ describe('useChannelIcon', () => {
   it('returns correct icon for Twitter channel', () => {
     const inbox = { channel_type: 'Channel::TwitterProfile' };
     const { value: icon } = useChannelIcon(inbox);
-    expect(icon).toBe('i-woot-x');
+    expect(icon).toBe('i-ri-twitter-x-fill');
   });
 
   it('returns correct icon for WebWidget channel', () => {

app/javascript/dashboard/components-next/input/Input.vue

@@ -108,7 +108,7 @@ onMounted(() => {
     <label
       v-if="label"
       :for="uniqueId"
-      class="mb-0.5 text-heading-3 text-n-slate-12"
+      class="mb-0.5 text-sm font-medium text-n-slate-12"
     >
       {{ label }}
     </label>
@@ -145,7 +145,7 @@ onMounted(() => {
     />
     <p
       v-if="message"
-      class="min-w-0 mt-1 mb-0 text-label-small truncate transition-all duration-500 ease-in-out"
+      class="min-w-0 mt-1 mb-0 text-xs truncate transition-all duration-500 ease-in-out"
       :class="messageClass"
     >
       {{ message }}

app/javascript/dashboard/components-next/label/Label.vue

@@ -1,71 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-
-const props = defineProps({
-  label: {
-    type: [Object, String],
-    required: true,
-  },
-  compact: {
-    type: Boolean,
-    default: false,
-  },
-  color: {
-    type: String,
-    default: 'slate',
-    validator: value =>
-      ['slate', 'amber', 'teal', 'ruby', 'blue', 'iris'].includes(value),
-  },
-});
-
-const COLOR_CLASSES = {
-  slate: 'bg-n-label-color outline-n-label-border text-n-slate-12',
-  amber: 'bg-n-amber-2 outline-n-amber-4 text-n-amber-11',
-  teal: 'bg-n-teal-2 outline-n-teal-4 text-n-teal-11',
-  ruby: 'bg-n-ruby-2 outline-n-ruby-4 text-n-ruby-11',
-  blue: 'bg-n-blue-2 outline-n-blue-4 text-n-blue-11',
-  iris: 'bg-n-iris-2 outline-n-iris-4 text-n-iris-11',
-};
-
-const isStringLabel = computed(() => typeof props.label === 'string');
-
-const labelTitle = computed(() => {
-  return isStringLabel.value ? props.label : props.label?.title;
-});
-
-const labelDescription = computed(() => {
-  return (!isStringLabel.value && props.label?.description) || '';
-});
-
-const labelColor = computed(() => {
-  return isStringLabel.value ? null : props.label.color;
-});
-
-const colorClasses = computed(() => COLOR_CLASSES[props.color]);
-</script>
-
-<template>
-  <div
-    :title="labelDescription"
-    class="rounded-lg -outline-offset-1 outline outline-1 inline-flex items-center flex-shrink-0"
-    :class="[
-      colorClasses,
-      compact ? 'px-1.5 h-6 gap-1 rounded-md' : 'px-2.5 h-8 gap-1.5 rounded-lg',
-    ]"
-  >
-    <span
-      v-if="labelColor"
-      class="rounded-sm flex-shrink-0"
-      :class="compact ? 'size-1.5' : 'size-2'"
-      :style="{ background: labelColor }"
-    />
-    <slot v-else name="icon" />
-    <span
-      class="whitespace-nowrap"
-      :class="compact ? 'text-label-small' : 'text-label !font-420'"
-    >
-      {{ labelTitle }}
-    </span>
-    <slot name="action" />
-  </div>
-</template>

app/javascript/dashboard/components-next/message/Message.vue

@@ -43,7 +43,6 @@ import VoiceCallBubble from './bubbles/VoiceCall.vue';
 
 import MessageError from './MessageError.vue';
 import ContextMenu from 'dashboard/modules/conversations/components/MessageContextMenu.vue';
-import { useBranding } from 'shared/composables/useBranding';
 
 /**
  * @typedef {Object} Attachment
@@ -144,7 +143,6 @@ const { t } = useI18n();
 const route = useRoute();
 const inboxGetter = useMapGetter('inboxes/getInbox');
 const inbox = computed(() => inboxGetter.value(props.inboxId) || {});
-const { replaceInstallationName } = useBranding();
 
 /**
  * Computes the message variant based on props
@@ -391,17 +389,13 @@ const shouldRenderMessage = computed(() => {
   const isUnsupported = props.contentAttributes?.isUnsupported;
   const isAnIntegrationMessage =
     props.contentType === CONTENT_TYPES.INTEGRATIONS;
-  const isFailedMessage = props.status === MESSAGE_STATUS.FAILED;
-  const hasExternalError = !!props.contentAttributes?.externalError;
 
   return (
     hasAttachments ||
     props.content ||
     isEmailContentType ||
     isUnsupported ||
-    isAnIntegrationMessage ||
+    isAnIntegrationMessage
-    isFailedMessage ||
-    hasExternalError
   );
 });
 
@@ -478,7 +472,7 @@ const avatarInfo = computed(() => {
 
 const avatarTooltip = computed(() => {
   if (props.contentAttributes?.externalEcho) {
-    return replaceInstallationName(t('CONVERSATION.NATIVE_APP_ADVISORY'));
+    return t('CONVERSATION.NATIVE_APP_ADVISORY');
   }
   if (avatarInfo.value.name === '') return '';
   return `${t('CONVERSATION.SENT_BY')} ${avatarInfo.value.name}`;

app/javascript/dashboard/components-next/message/MessageError.vue

@@ -12,16 +12,11 @@ defineProps({
 
 const emit = defineEmits(['retry']);
 
-const { orientation, status, createdAt, content, attachments } =
+const { orientation, status, createdAt } = useMessageContext();
-  useMessageContext();
 
 const { t } = useI18n();
 
-const canRetry = computed(() => {
+const canRetry = computed(() => !hasOneDayPassed(createdAt.value));
-  const hasContent = content.value !== null;
-  const hasAttachments = attachments.value && attachments.value.length > 0;
-  return !hasOneDayPassed(createdAt.value) && (hasContent || hasAttachments);
-});
 </script>
 
 <template>

app/javascript/dashboard/components-next/pagination/PaginationFooter.vue

@@ -71,10 +71,10 @@ const pageInfo = computed(() => {
 
 <template>
   <div
-    class="flex justify-between h-[3.375rem] w-full border-t border-n-weak mx-auto bg-n-surface-1 py-3 px-6 items-center before:absolute before:inset-x-0 before:-top-4 before:bg-gradient-to-t before:from-n-surface-1 before:from-0% before:to-transparent before:h-4 before:pointer-events-none"
+    class="flex justify-between h-12 w-full max-w-[calc(60rem-3px)] outline outline-n-container outline-1 -outline-offset-1 mx-auto bg-n-solid-2 rounded-xl py-2 ltr:pl-4 rtl:pr-4 ltr:pr-3 rtl:pl-3 items-center before:absolute before:inset-x-0 before:-top-4 before:bg-gradient-to-t before:from-n-surface-1 before:from-10% before:dark:from-0% before:to-transparent before:h-4 before:pointer-events-none"
   >
     <div class="flex items-center gap-3">
-      <span class="min-w-0 text-body-main line-clamp-1 text-n-slate-11">
+      <span class="min-w-0 text-sm font-normal line-clamp-1 text-n-slate-11">
         {{ currentPageInformation }}
       </span>
     </div>
@@ -97,13 +97,11 @@ const pageInfo = computed(() => {
         :disabled="isFirstPage"
         @click="changePage(currentPage - 1)"
       />
-      <div class="inline-flex items-center gap-2 text-sm">
+      <div class="inline-flex items-center gap-2 text-sm text-n-slate-11">
-        <span
+        <span class="px-3 tabular-nums py-0.5 bg-n-alpha-black2 rounded-md">
-          class="px-3 tabular-nums py-0.5 font-420 bg-n-input-background text-body-main text-n-slate-12 rounded-md"
-        >
           {{ formatFullNumber(currentPage) }}
         </span>
-        <span class="truncate text-body-main text-n-slate-11">
+        <span class="truncate">
           {{ pageInfo }}
         </span>
       </div>

app/javascript/dashboard/components-next/select/Select.vue

@@ -1,97 +0,0 @@
-<script setup>
-import Icon from 'dashboard/components-next/icon/Icon.vue';
-
-defineProps({
-  options: {
-    type: Array,
-    default: () => [],
-    validator: options =>
-      options.every(
-        opt => typeof opt === 'object' && 'value' in opt && 'label' in opt
-      ),
-  },
-  groups: {
-    type: Array,
-    default: () => [],
-    validator: groups =>
-      groups.every(
-        group =>
-          'label' in group &&
-          Array.isArray(group.options) &&
-          group.options.every(opt => 'value' in opt && 'label' in opt)
-      ),
-  },
-  placeholder: {
-    type: String,
-    default: '',
-  },
-  disabled: {
-    type: Boolean,
-    default: false,
-  },
-  error: {
-    type: String,
-    default: '',
-  },
-});
-
-const modelValue = defineModel({
-  type: [String, Number, Boolean],
-  default: '',
-});
-</script>
-
-<template>
-  <div class="w-fit relative">
-    <select
-      v-model="modelValue"
-      :disabled="disabled"
-      class="appearance-none bg-none rounded-lg border-0 outline-1 outline -outline-offset-1 transition-all duration-200 bg-n-surface-1 !mb-0 py-2 px-3 pr-10 text-sm"
-      :class="{
-        'outline-n-weak hover:outline-n-slate-6 focus:outline-n-blue-9':
-          !error && !disabled,
-        'outline-n-red-9 focus:outline-n-red-9': error && !disabled,
-        'outline-n-weak bg-n-slate-2 cursor-not-allowed opacity-60': disabled,
-      }"
-    >
-      <option v-if="placeholder" value="" disabled>
-        {{ placeholder }}
-      </option>
-      <template v-if="groups.length">
-        <optgroup
-          v-for="group in groups"
-          :key="group.label"
-          :label="group.label"
-        >
-          <option
-            v-for="option in group.options"
-            :key="option.value"
-            :value="option.value"
-            :disabled="option.disabled"
-          >
-            {{ option.label }}
-          </option>
-        </optgroup>
-      </template>
-      <template v-else>
-        <option
-          v-for="option in options"
-          :key="option.value"
-          :value="option.value"
-          :disabled="option.disabled"
-        >
-          {{ option.label }}
-        </option>
-      </template>
-    </select>
-    <div
-      class="absolute inset-y-0 right-0 flex items-center pr-3 pointer-events-none"
-    >
-      <Icon
-        icon="i-lucide-chevron-down"
-        class="size-4 text-n-slate-11"
-        :class="{ 'opacity-50': disabled }"
-      />
-    </div>
-  </div>
-</template>

app/javascript/dashboard/components-next/sidebar/ChannelLeaf.vue

@@ -25,8 +25,8 @@ const reauthorizationRequired = computed(() => {
 </script>
 
 <template>
-  <span class="size-4 grid place-content-center rounded-full">
+  <span class="size-5 grid place-content-center rounded-full bg-n-alpha-2">
-    <ChannelIcon :inbox="inbox" class="size-4" />
+    <ChannelIcon :inbox="inbox" class="size-3" />
   </span>
   <div class="flex-1 truncate min-w-0">{{ label }}</div>
   <div

app/javascript/dashboard/components-next/sidebar/Sidebar.vue

@@ -8,7 +8,6 @@ import { useStore } from 'vuex';
 import { useI18n } from 'vue-i18n';
 import { useSidebarKeyboardShortcuts } from './useSidebarKeyboardShortcuts';
 import { vOnClickOutside } from '@vueuse/components';
-import { FEATURE_FLAGS } from 'dashboard/featureFlags';
 import { useWindowSize, useEventListener } from '@vueuse/core';
 import { emitter } from 'shared/helpers/mitt';
 import { BUS_EVENTS } from 'shared/constants/busEvents';
@@ -51,18 +50,6 @@ const isRTL = useMapGetter('accounts/isRTL');
 const { width: windowWidth } = useWindowSize();
 const isMobile = computed(() => windowWidth.value < 768);
 
-const accountId = useMapGetter('getCurrentAccountId');
-const isFeatureEnabledonAccount = useMapGetter(
-  'accounts/isFeatureEnabledonAccount'
-);
-
-const hasAdvancedAssignment = computed(() => {
-  return isFeatureEnabledonAccount.value(
-    accountId.value,
-    FEATURE_FLAGS.ADVANCED_ASSIGNMENT
-  );
-});
-
 const toggleShortcutModalFn = show => {
   if (show) {
     emit('openKeyShortcutModal');
@@ -286,7 +273,7 @@ const menuItems = computed(() => {
           children: sortedInboxes.value.map(inbox => ({
             name: `${inbox.name}-${inbox.id}`,
             label: inbox.name,
-            icon: h(ChannelIcon, { inbox, class: 'size-[16px]' }),
+            icon: h(ChannelIcon, { inbox, class: 'size-[12px]' }),
             to: accountScopedRoute('inbox_dashboard', { inbox_id: inbox.id }),
             component: leafProps =>
               h(ChannelLeaf, {
@@ -595,49 +582,18 @@ const menuItems = computed(() => {
           name: 'Settings Teams',
           label: t('SIDEBAR.TEAMS'),
           icon: 'i-lucide-users',
-          activeOn: [
-            'settings_teams_list',
-            'settings_teams_new',
-            'settings_teams_finish',
-            'settings_teams_add_agents',
-            'settings_teams_show',
-            'settings_teams_edit',
-            'settings_teams_edit_members',
-            'settings_teams_edit_finish',
-          ],
           to: accountScopedRoute('settings_teams_list'),
         },
-        ...(hasAdvancedAssignment.value
+        {
-          ? [
+          name: 'Settings Agent Assignment',
-              {
+          label: t('SIDEBAR.AGENT_ASSIGNMENT'),
-                name: 'Settings Agent Assignment',
+          icon: 'i-lucide-user-cog',
-                label: t('SIDEBAR.AGENT_ASSIGNMENT'),
+          to: accountScopedRoute('assignment_policy_index'),
-                icon: 'i-lucide-user-cog',
+        },
-                activeOn: [
-                  'assignment_policy_index',
-                  'agent_assignment_policy_index',
-                  'agent_assignment_policy_create',
-                  'agent_assignment_policy_edit',
-                  'agent_capacity_policy_index',
-                  'agent_capacity_policy_create',
-                  'agent_capacity_policy_edit',
-                ],
-                to: accountScopedRoute('assignment_policy_index'),
-              },
-            ]
-          : []),
         {
           name: 'Settings Inboxes',
           label: t('SIDEBAR.INBOXES'),
           icon: 'i-lucide-inbox',
-          activeOn: [
-            'settings_inbox_list',
-            'settings_inbox_show',
-            'settings_inbox_new',
-            'settings_inbox_finish',
-            'settings_inboxes_page_channel',
-            'settings_inboxes_add_agents',
-          ],
           to: accountScopedRoute('settings_inbox_list'),
         },
         {
@@ -730,7 +686,7 @@ const menuItems = computed(() => {
       closeMobileSidebar,
       { ignore: ['#mobile-sidebar-launcher'] },
     ]"
-    class="bg-n-background flex flex-col text-sm pb-px fixed top-0 ltr:left-0 rtl:right-0 h-full z-40 w-[200px] md:w-auto md:relative md:flex-shrink-0 md:ltr:translate-x-0 md:rtl:translate-x-0 ltr:border-r rtl:border-l border-n-weak"
+    class="bg-n-background flex flex-col text-sm pb-0.5 fixed top-0 ltr:left-0 rtl:right-0 h-full z-40 w-[200px] md:w-auto md:relative md:flex-shrink-0 md:ltr:translate-x-0 md:rtl:translate-x-0 ltr:border-r rtl:border-l border-n-weak"
     :class="[
       {
         'shadow-lg md:shadow-none': isMobileSidebarOpen,
@@ -851,7 +807,7 @@ const menuItems = computed(() => {
         "
       />
       <div
-        class="px-1 py-1.5 flex-shrink-0 flex w-full z-50 gap-2 items-center border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)]"
+        class="p-1 flex-shrink-0 flex w-full z-50 gap-2 items-center border-t border-n-weak shadow-[0px_-2px_4px_0px_rgba(27,28,29,0.02)]"
         :class="isEffectivelyCollapsed ? 'justify-center' : 'justify-between'"
       >
         <SidebarProfileMenu

app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue

@@ -44,10 +44,8 @@ const shouldRenderComponent = computed(() => {
         :active
       />
       <template v-else>
-        <span v-if="icon" class="size-4 grid place-content-center rounded-full">
+        <Icon v-if="icon" :icon="icon" class="size-4 inline-block" />
-          <Icon :icon="icon" class="size-4 inline-block" />
+        <div class="flex-1 truncate min-w-0">{{ label }}</div>
-        </span>
-        <div class="flex-1 truncate min-w-0 text-sm">{{ label }}</div>
       </template>
     </component>
   </Policy>

app/javascript/dashboard/components-next/switch/Switch.vue

@@ -19,24 +19,20 @@ const updateValue = () => {
 <template>
   <button
     type="button"
-    class="group relative h-4 rounded-full w-7 flex-shrink-0 select-none focus:outline-none focus:ring-1 focus:ring-n-brand focus:ring-offset-n-slate-2 focus:ring-offset-2 transition-colors duration-200 ease-in-out"
+    class="relative h-4 transition-colors duration-200 ease-in-out rounded-full w-7 focus:outline-none focus:ring-1 focus:ring-n-brand focus:ring-offset-n-slate-2 focus:ring-offset-2 flex-shrink-0"
-    :class="modelValue ? 'bg-n-brand' : 'bg-n-slate-6'"
+    :class="modelValue ? 'bg-n-brand' : 'bg-n-slate-6 disabled:bg-n-slate-6/60'"
     role="switch"
     :aria-checked="modelValue"
     @click="updateValue"
   >
     <span class="sr-only">{{ t('SWITCH.TOGGLE') }}</span>
     <span
-      class="absolute top-1/2 ltr:left-0.5 rtl:right-0.5 -translate-y-1/2 transition-transform duration-[350ms] ease-[cubic-bezier(0.34,1.56,0.64,1)]"
+      class="absolute top-0.5 left-0.5 h-3 w-3 transform rounded-full shadow-sm transition-transform duration-200 ease-out"
       :class="
         modelValue
-          ? 'ltr:translate-x-3 rtl:-translate-x-3 group-active:ltr:translate-x-[6px] rtl:group-active:-translate-x-[6px]'
+          ? 'translate-x-3 bg-n-background'
-          : 'ltr:translate-x-0 rtl:translate-x-0'
+          : 'translate-x-0 bg-n-background'
       "
-    >
+    />
-      <span
-        class="block h-3 w-3 rounded-full bg-n-background shadow-md transition-[width] duration-[180ms] ease-in-out group-active:w-[18px]"
-      />
-    </span>
   </button>
 </template>

app/javascript/dashboard/components-next/table/BaseTable.story.vue

@@ -1,175 +0,0 @@
-<script setup>
-import { ref } from 'vue';
-import { BaseTable, BaseTableRow, BaseTableCell } from './index';
-import Button from '../button/Button.vue';
-import Avatar from '../avatar/Avatar.vue';
-import ToggleSwitch from '../switch/Switch.vue';
-
-const automationData = ref([
-  {
-    id: 1,
-    name: 'Welcome Message',
-    description: 'Send welcome message to new contacts',
-    active: true,
-    createdOn: 'Apr 21, 2022',
-  },
-  {
-    id: 2,
-    name: 'Auto-assign to Sales',
-    description: 'Automatically assign sales conversations to sales team',
-    active: false,
-    createdOn: 'May 15, 2022',
-  },
-  {
-    id: 3,
-    name: 'Tag Premium Users',
-    description: 'Add premium tag to conversations from premium users',
-    active: true,
-    createdOn: 'Jun 10, 2022',
-  },
-]);
-
-const agentData = ref([
-  {
-    id: 1,
-    name: 'John Doe',
-    email: 'john@example.com',
-    role: 'Administrator',
-    verified: true,
-    avatarUrl: '',
-  },
-  {
-    id: 2,
-    name: 'Jane Smith',
-    email: 'jane@example.com',
-    role: 'Agent',
-    verified: true,
-    avatarUrl: '',
-  },
-]);
-
-const emptyData = ref([]);
-
-const headers = ['Name', 'Active', 'Created on', 'Actions'];
-const agentHeaders = ['Agent', 'Role', 'Verification', 'Actions'];
-</script>
-
-<template>
-  <Story title="Components/Table" :layout="{ type: 'grid', width: '100%' }">
-    <!-- Basic Table -->
-    <Variant title="Basic Table">
-      <div class="p-4 bg-n-surface-1">
-        <BaseTable :headers="headers" :items="automationData">
-          <template #row="{ items }">
-            <BaseTableRow
-              v-for="automation in items"
-              :key="automation.id"
-              :item="automation"
-            >
-              <template #default>
-                <BaseTableCell>
-                  <div class="flex items-center gap-2 min-w-0 max-w-full">
-                    <span
-                      class="text-body-main text-n-slate-12 truncate min-w-0 flex-1"
-                    >
-                      {{ automation.name }}
-                    </span>
-                    <div class="w-px h-3 rounded-lg bg-n-weak flex-shrink-0" />
-                    <span
-                      class="text-body-main text-n-slate-11 truncate min-w-0 flex-1"
-                    >
-                      {{ automation.description }}
-                    </span>
-                  </div>
-                </BaseTableCell>
-
-                <BaseTableCell>
-                  <div class="flex justify-center">
-                    <ToggleSwitch v-model="automation.active" />
-                  </div>
-                </BaseTableCell>
-
-                <BaseTableCell>
-                  <span
-                    class="text-body-main text-n-slate-12 whitespace-nowrap"
-                  >
-                    {{ automation.createdOn }}
-                  </span>
-                </BaseTableCell>
-
-                <BaseTableCell align="end" class="w-24">
-                  <div class="flex gap-3 justify-end flex-shrink-0">
-                    <Button icon="i-woot-edit-pen" slate sm />
-                    <Button icon="i-woot-bin" slate sm />
-                    <Button icon="i-woot-clone" slate sm />
-                  </div>
-                </BaseTableCell>
-              </template>
-            </BaseTableRow>
-          </template>
-        </BaseTable>
-      </div>
-    </Variant>
-
-    <!-- Table with Avatars -->
-    <Variant title="Table with Avatars">
-      <div class="p-4 bg-n-surface-1">
-        <BaseTable :headers="agentHeaders" :items="agentData">
-          <template #row="{ items }">
-            <BaseTableRow v-for="agent in items" :key="agent.id" :item="agent">
-              <template #default>
-                <BaseTableCell>
-                  <div class="flex items-center gap-3 min-w-0">
-                    <Avatar :user="agent" :size="40" class="flex-shrink-0" />
-                    <div class="flex flex-col min-w-0">
-                      <span class="text-body-main text-n-slate-12 truncate">
-                        {{ agent.name }}
-                      </span>
-                      <span class="text-body-main text-n-slate-11 truncate">
-                        {{ agent.email }}
-                      </span>
-                    </div>
-                  </div>
-                </BaseTableCell>
-
-                <BaseTableCell>
-                  <span
-                    class="text-body-main text-n-slate-12 whitespace-nowrap"
-                  >
-                    {{ agent.role }}
-                  </span>
-                </BaseTableCell>
-
-                <BaseTableCell>
-                  <span
-                    class="text-body-main text-n-slate-12 whitespace-nowrap"
-                  >
-                    {{ agent.verified ? 'Verified' : 'Pending' }}
-                  </span>
-                </BaseTableCell>
-
-                <BaseTableCell align="end" class="w-24">
-                  <div class="flex gap-3 justify-end flex-shrink-0">
-                    <Button icon="i-woot-edit-pen" slate sm />
-                    <Button icon="i-woot-bin" slate sm />
-                  </div>
-                </BaseTableCell>
-              </template>
-            </BaseTableRow>
-          </template>
-        </BaseTable>
-      </div>
-    </Variant>
-
-    <!-- Empty State -->
-    <Variant title="Empty State">
-      <div class="p-4 bg-n-surface-1">
-        <BaseTable
-          :headers="headers"
-          :items="emptyData"
-          no-data-message="No automation rules found"
-        />
-      </div>
-    </Variant>
-  </Story>
-</template>

app/javascript/dashboard/components-next/table/BaseTable.vue

@@ -1,60 +0,0 @@
-<script setup>
-import { computed } from 'vue';
-
-const props = defineProps({
-  headers: {
-    type: Array,
-    default: () => [],
-  },
-  items: {
-    type: Array,
-    default: () => [],
-  },
-  noDataMessage: {
-    type: String,
-    default: '',
-  },
-  loading: {
-    type: Boolean,
-    default: false,
-  },
-});
-
-const hasHeaderSlot = computed(() => !!props.headers.length);
-const showHeaders = computed(
-  () => hasHeaderSlot.value && props.items.length > 0
-);
-</script>
-
-<template>
-  <div class="w-full">
-    <table class="min-w-full table-auto divide-y divide-n-weak">
-      <thead v-if="showHeaders" class="border-t border-n-weak">
-        <tr>
-          <th
-            v-for="(header, index) in headers"
-            :key="index"
-            class="py-4 ltr:pr-4 rtl:pl-4 text-start text-heading-3 text-n-slate-12 capitalize"
-          >
-            <slot :name="`header-${index}`" :header="header">
-              {{ header }}
-            </slot>
-          </th>
-        </tr>
-      </thead>
-      <tbody class="divide-y divide-n-weak text-n-slate-11">
-        <template v-if="items.length">
-          <slot name="row" :items="items" />
-        </template>
-        <tr v-else-if="noDataMessage && !loading">
-          <td
-            :colspan="headers.length || 1"
-            class="py-20 text-center text-body-main !text-base text-n-slate-11"
-          >
-            {{ noDataMessage }}
-          </td>
-        </tr>
-      </tbody>
-    </table>
-  </div>
-</template>

app/javascript/dashboard/components-next/table/BaseTableCell.vue

@@ -1,22 +0,0 @@
-<script setup>
-defineProps({
-  align: {
-    type: String,
-    default: 'start',
-    validator: value => ['start', 'center', 'end'].includes(value),
-  },
-});
-</script>
-
-<template>
-  <td
-    class="py-3 ltr:pr-4 rtl:pl-4 text-body-main"
-    :class="{
-      'text-start': align === 'start',
-      'text-center': align === 'center',
-      'text-end': align === 'end',
-    }"
-  >
-    <slot />
-  </td>
-</template>

app/javascript/dashboard/components-next/table/BaseTableRow.vue

@@ -1,14 +0,0 @@
-<script setup>
-defineProps({
-  item: {
-    type: Object,
-    required: true,
-  },
-});
-</script>
-
-<template>
-  <tr>
-    <slot :item="item" />
-  </tr>
-</template>

app/javascript/dashboard/components-next/table/index.js

@@ -1,3 +0,0 @@
-export { default as BaseTable } from './BaseTable.vue';
-export { default as BaseTableRow } from './BaseTableRow.vue';
-export { default as BaseTableCell } from './BaseTableCell.vue';

app/javascript/dashboard/components-next/taginput/TagInput.vue

@@ -36,11 +36,6 @@ const props = defineProps({
   },
   focusOnMount: { type: Boolean, default: false },
   allowCreate: { type: Boolean, default: false },
-  // Skip label-based dedup when the consumer already filters menuItems by ID.
-  // Prevents removing all same-name items when one is selected (e.g. duplicate agent names).
-  skipLabelDedup: { type: Boolean, default: false },
-  // When false, the dropdown won't auto-open on mount; it opens only on click/focus.
-  autoOpenDropdown: { type: Boolean, default: true },
 });
 
 const emit = defineEmits([
@@ -61,7 +56,7 @@ const modelValue = defineModel({
 const tagInputRef = ref(null);
 const tags = ref(props.modelValue);
 const newTag = ref('');
-const isFocused = ref(props.autoOpenDropdown);
+const isFocused = ref(true);
 
 const rules = computed(() => getValidationRules(props.type));
 const v$ = useVuelidate(rules, { newTag });
@@ -79,11 +74,11 @@ const showInput = computed(() =>
 const showDropdownMenu = computed(() =>
   props.mode === MODE.SINGLE && tags.value.length >= 1
     ? false
-    : props.showDropdown && isFocused.value
+    : props.showDropdown
 );
 
-const filteredMenuItems = computed(() => {
+const filteredMenuItems = computed(() =>
-  const items = buildTagMenuItems({
+  buildTagMenuItems({
     mode: props.mode,
     tags: tags.value,
     menuItems: props.menuItems,
@@ -91,14 +86,8 @@ const filteredMenuItems = computed(() => {
     isLoading: props.isLoading,
     type: props.type,
     isNewTagInValidType: isNewTagInValidType.value,
-    allowCreate: props.allowCreate,
+  })
-    skipLabelDedup: props.skipLabelDedup,
+);
-  });
-  if (props.type !== INPUT_TYPES.TEXT) return items;
-  const query = newTag.value?.trim()?.toLowerCase();
-  if (!query) return items;
-  return items.filter(item => item.label?.toLowerCase().includes(query));
-});
 
 const emitDataOnAdd = value => {
   const matchingMenuItem = findMatchingMenuItem(props.menuItems, value);
@@ -123,13 +112,10 @@ const addTag = async () => {
     return;
   }
 
-  const isValidatedType = [INPUT_TYPES.EMAIL, INPUT_TYPES.TEL].includes(
+  if (
-    props.type
+    [INPUT_TYPES.EMAIL, INPUT_TYPES.TEL].includes(props.type) ||
-  );
+    props.allowCreate
-
+  ) {
-  if (!isValidatedType && !props.allowCreate && props.showDropdown) return;
-
-  if (isValidatedType || props.allowCreate) {
     if (!(await v$.value.$validate())) return;
     emitDataOnAdd(trimmedTag);
   }
@@ -139,31 +125,28 @@ const addTag = async () => {
 const removeTag = index => {
   tags.value.splice(index, 1);
   modelValue.value = tags.value;
-  emit('remove', index);
+  emit('remove');
 };
 
 const handleDropdownAction = async ({
   email: emailAddress,
   phoneNumber,
-  label,
   ...rest
 }) => {
   if (props.mode === MODE.SINGLE && tags.value.length >= 1) return;
   if (!props.showDropdown) return;
 
-  const isEmail = props.type === INPUT_TYPES.EMAIL;
+  const isEmail = props.type === 'email';
-  const tagValue = isEmail ? emailAddress : phoneNumber || label;
+  newTag.value = isEmail ? emailAddress : phoneNumber;
 
-  if (isEmail || props.type === INPUT_TYPES.TEL) {
+  if (!(await v$.value.$validate())) return;
-    newTag.value = tagValue;
-    if (!(await v$.value.$validate())) return;
-  }
 
-  emit(
+  const payload = isEmail
-    'add',
+    ? { email: emailAddress, ...rest }
-    isEmail ? { email: emailAddress, ...rest } : { phoneNumber, label, ...rest }
+    : { phoneNumber, ...rest };
-  );
+
-  updateValueAndFocus(tagValue);
+  emit('add', payload);
+  updateValueAndFocus(emailAddress);
 };
 
 const handleFocus = () => {
@@ -180,7 +163,7 @@ const handleKeydown = event => {
 };
 
 const handleClickOutside = () => {
-  isFocused.value = false;
+  if (tags.value.length) isFocused.value = false;
   emit('onClickOutside');
 };
 

app/javascript/dashboard/components-next/taginput/helper/spec/tagInputHelper.spec.js

@@ -261,71 +261,6 @@ describe('tagInputHelper', () => {
       });
       expect(result).toEqual(menuItems);
     });
-
-    it('does not create suggestion when allowCreate is false', () => {
-      const result = buildTagMenuItems({
-        ...baseParams,
-        type: INPUT_TYPES.EMAIL,
-        newTag: 'test@example.com',
-        allowCreate: false,
-      });
-      expect(result).toEqual([]);
-    });
-
-    it('still returns available menu items when allowCreate is false', () => {
-      const menuItems = [
-        { label: 'Agent 1', value: '1' },
-        { label: 'Agent 2', value: '2' },
-      ];
-      const result = buildTagMenuItems({
-        ...baseParams,
-        menuItems,
-        newTag: 'Agent',
-        allowCreate: false,
-      });
-      expect(result).toEqual(menuItems);
-    });
-
-    it('creates new item when allowCreate is true (default)', () => {
-      const result = buildTagMenuItems({
-        ...baseParams,
-        type: INPUT_TYPES.EMAIL,
-        newTag: 'test@example.com',
-        allowCreate: true,
-      });
-      expect(result).toHaveLength(1);
-      expect(result[0]).toMatchObject({
-        label: 'test@example.com',
-        action: 'create',
-      });
-    });
-
-    it('skips label dedup when skipLabelDedup is true', () => {
-      const menuItems = [
-        { label: 'HDMA', value: 1 },
-        { label: 'HDMA', value: 2 },
-      ];
-      const result = buildTagMenuItems({
-        ...baseParams,
-        tags: ['HDMA'],
-        menuItems,
-        skipLabelDedup: true,
-      });
-      expect(result).toEqual(menuItems);
-    });
-
-    it('filters by label when skipLabelDedup is false (default)', () => {
-      const menuItems = [
-        { label: 'HDMA', value: 1 },
-        { label: 'HDMA', value: 2 },
-      ];
-      const result = buildTagMenuItems({
-        ...baseParams,
-        tags: ['HDMA'],
-        menuItems,
-      });
-      expect(result).toEqual([]);
-    });
   });
 
   describe('canAddTag', () => {

app/javascript/dashboard/components-next/taginput/helper/tagInputHelper.js

@@ -84,29 +84,25 @@ export const buildTagMenuItems = ({
   isLoading,
   type,
   isNewTagInValidType,
-  allowCreate = true,
-  skipLabelDedup = false,
 }) => {
   if (mode === MODE.SINGLE && tags.length >= 1) return [];
 
-  const availableMenuItems = skipLabelDedup
+  const availableMenuItems = menuItems.filter(
-    ? menuItems
+    item => !tags.includes(item.label)
-    : menuItems.filter(item => !tags.includes(item.label));
+  );
 
   // Show typed value as suggestion only if:
   // 1. There's a value being typed
   // 2. The value isn't already in the tags
   // 3. Validation passes (email/phone) and There are no menu items available
-  // 4. allowCreate is enabled
   const trimmedNewTag = newTag?.trim();
-  const shouldShowCreateSuggestion =
+  const shouldShowTypedValue =
-    allowCreate &&
     trimmedNewTag &&
     !tags.includes(trimmedNewTag) &&
     !isLoading &&
     !availableMenuItems.length;
 
-  if (shouldShowCreateSuggestion) {
+  if (shouldShowTypedValue) {
     const { isValid, formattedValue } = validateAndFormatNewTag(
       trimmedNewTag,
       type,

app/javascript/dashboard/components-next/year-in-review/ShareModal.vue

@@ -18,7 +18,7 @@ const props = defineProps({
   },
   year: {
     type: [Number, String],
-    default: '',
+    required: true,
   },
 });
 

app/javascript/dashboard/components/ChannelSelector.vue

@@ -47,7 +47,7 @@ defineProps({
 
     <div
       v-if="isComingSoon"
-      class="absolute inset-0 flex items-center justify-center backdrop-blur-[2px] rounded-2xl bg-gradient-to-br from-n-surface-1/90 via-n-surface-1/70 to-n-surface-1/95 cursor-not-allowed"
+      class="absolute inset-0 flex items-center justify-center backdrop-blur-[2px] rounded-2xl bg-gradient-to-br from-n-background/90 via-n-background/70 to-n-background/95 cursor-not-allowed"
     >
       <span class="text-n-slate-12 font-medium text-sm">
         {{ $t('CHANNEL_SELECTOR.COMING_SOON') }} 🚀

app/javascript/dashboard/components/ChatList.vue

@@ -145,7 +145,6 @@ const {
   isConversationSelected,
   onAssignAgent,
   onAssignLabels,
-  onRemoveLabels,
   onAssignTeamsForBulk,
   onUpdateConversations,
 } = useBulkActions();
@@ -860,7 +859,6 @@ provide('deSelectConversation', deSelectConversation);
 provide('assignAgent', onAssignAgent);
 provide('assignTeam', onAssignTeam);
 provide('assignLabels', onAssignLabels);
-provide('removeLabels', onRemoveLabels);
 provide('updateConversationStatus', handleResolveConversation);
 provide('toggleContextMenu', onContextMenuToggle);
 provide('markAsUnread', markAsUnread);

app/javascript/dashboard/components/ConversationItem.vue

@@ -10,7 +10,6 @@ export default {
     'assignAgent',
     'assignTeam',
     'assignLabels',
-    'removeLabels',
     'updateConversationStatus',
     'toggleContextMenu',
     'markAsUnread',
@@ -64,7 +63,6 @@ export default {
     @assign-agent="assignAgent"
     @assign-team="assignTeam"
     @assign-label="assignLabels"
-    @remove-label="removeLabels"
     @update-conversation-status="updateConversationStatus"
     @context-menu-toggle="toggleContextMenu"
     @mark-as-unread="markAsUnread"

app/javascript/dashboard/components/FormSection.vue

@@ -0,0 +1,31 @@
+<script setup>
+defineProps({
+  title: {
+    type: String,
+    default: '',
+  },
+  description: {
+    type: String,
+    default: '',
+  },
+});
+</script>
+
+<template>
+  <div class="flex flex-col items-start w-full gap-6">
+    <div class="flex flex-col w-full gap-4">
+      <h4 v-if="title" class="text-lg font-medium text-n-slate-12">
+        {{ title }}
+      </h4>
+      <div class="flex flex-row items-center justify-between">
+        <div class="flex-grow h-px bg-n-weak" />
+      </div>
+      <p v-if="description" class="mb-0 text-sm font-normal text-n-slate-12">
+        {{ description }}
+      </p>
+    </div>
+    <div class="flex flex-col w-full gap-6">
+      <slot />
+    </div>
+  </div>
+</template>

app/javascript/dashboard/components/widgets/AutomationActionInput.vue

@@ -3,9 +3,6 @@ import AutomationActionTeamMessageInput from './AutomationActionTeamMessageInput
 import AutomationActionFileInput from './AutomationFileInput.vue';
 import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
 import NextButton from 'dashboard/components-next/button/Button.vue';
-import SingleSelect from 'dashboard/components-next/filter/inputs/SingleSelect.vue';
-import MultiSelect from 'dashboard/components-next/filter/inputs/MultiSelect.vue';
-import NextInput from 'dashboard/components-next/input/Input.vue';
 
 export default {
   components: {
@@ -13,9 +10,6 @@ export default {
     AutomationActionFileInput,
     WootMessageEditor,
     NextButton,
-    SingleSelect,
-    MultiSelect,
-    NextInput,
   },
   props: {
     modelValue: {
@@ -46,10 +40,6 @@ export default {
       type: Boolean,
       default: false,
     },
-    dropdownMaxHeight: {
-      type: String,
-      default: 'max-h-80',
-    },
   },
   emits: ['update:modelValue', 'input', 'removeAction', 'resetAction'],
   computed: {
@@ -79,21 +69,11 @@ export default {
       return this.actionTypes.find(action => action.key === this.action_name)
         .inputType;
     },
-    actionNameAsSelectModel: {
+    actionInputStyles() {
-      get() {
+      return {
-        if (!this.action_name) return null;
+        'has-error': this.errorMessage,
-        const found = this.actionTypes.find(a => a.key === this.action_name);
+        'is-a-macro': this.isMacro,
-        return found ? { id: found.key, name: found.label } : null;
+      };
-      },
-      set(value) {
-        this.action_name = value?.id || value;
-      },
-    },
-    actionTypesAsOptions() {
-      return this.actionTypes.map(a => ({ id: a.key, name: a.label }));
-    },
-    isVerticalLayout() {
-      return ['team_message', 'textarea'].includes(this.inputType);
     },
     castMessageVmodel: {
       get() {
@@ -114,89 +94,203 @@ export default {
     resetAction() {
       this.$emit('resetAction');
     },
-    onActionNameChange(value) {
-      this.actionNameAsSelectModel = value;
-      this.resetAction();
-    },
   },
 };
 </script>
 
 <template>
-  <li class="list-none py-2 first:pt-0 last:pb-0">
+  <div class="filter" :class="actionInputStyles">
-    <div
+    <div class="filter-inputs">
-      class="flex flex-col gap-2"
+      <select
-      :class="{ 'animate-wiggle': errorMessage }"
+        v-model="action_name"
-    >
+        class="action__question"
-      <div class="flex items-center gap-2">
+        :class="{ 'full-width': !showActionInput }"
-        <SingleSelect
+        @change="resetAction()"
-          :model-value="actionNameAsSelectModel"
+      >
-          :options="actionTypesAsOptions"
+        <option
-          :dropdown-max-height="dropdownMaxHeight"
+          v-for="attribute in actionTypes"
-          disable-deselect
+          :key="attribute.key"
-          class="flex-shrink-0"
+          :value="attribute.key"
-          @update:model-value="onActionNameChange"
+        >
-        />
+          {{ attribute.label }}
-        <template v-if="showActionInput && !isVerticalLayout">
+        </option>
-          <SingleSelect
+      </select>
+      <div v-if="showActionInput" class="filter__answer--wrap">
+        <div v-if="inputType" class="w-full">
+          <div
             v-if="inputType === 'search_select'"
-            v-model="action_params"
+            class="multiselect-wrap--small"
-            :options="dropdownValues"
+          >
-            :dropdown-max-height="dropdownMaxHeight"
+            <multiselect
-          />
+              v-model="action_params"
-          <MultiSelect
+              track-by="id"
+              label="name"
+              :placeholder="$t('FORMS.MULTISELECT.SELECT')"
+              selected-label
+              :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
+              deselect-label=""
+              :max-height="160"
+              :options="dropdownValues"
+              :allow-empty="false"
+              :option-height="104"
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
+          </div>
+          <div
             v-else-if="inputType === 'multi_select'"
-            v-model="action_params"
+            class="multiselect-wrap--small"
-            :options="dropdownValues"
+          >
-            :dropdown-max-height="dropdownMaxHeight"
+            <multiselect
-          />
+              v-model="action_params"
-          <NextInput
+              track-by="id"
+              label="name"
+              :placeholder="$t('FORMS.MULTISELECT.SELECT')"
+              multiple
+              selected-label
+              :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
+              deselect-label=""
+              :max-height="160"
+              :options="dropdownValues"
+              :allow-empty="false"
+              :option-height="104"
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
+          </div>
+          <input
             v-else-if="inputType === 'email'"
             v-model="action_params"
             type="email"
-            size="sm"
+            class="answer--text-input"
             :placeholder="$t('AUTOMATION.ACTION.EMAIL_INPUT_PLACEHOLDER')"
           />
-          <NextInput
+          <input
             v-else-if="inputType === 'url'"
             v-model="action_params"
             type="url"
-            size="sm"
+            class="answer--text-input"
             :placeholder="$t('AUTOMATION.ACTION.URL_INPUT_PLACEHOLDER')"
           />
           <AutomationActionFileInput
-            v-else-if="inputType === 'attachment'"
+            v-if="inputType === 'attachment'"
             v-model="action_params"
             :initial-file-name="initialFileName"
           />
-        </template>
+        </div>
-        <NextButton
-          v-if="!isMacro"
-          sm
-          solid
-          slate
-          icon="i-lucide-trash"
-          class="flex-shrink-0"
-          @click="removeAction"
-        />
       </div>
-      <AutomationActionTeamMessageInput
+      <NextButton
-        v-if="inputType === 'team_message'"
+        v-if="!isMacro"
-        v-model="action_params"
+        icon="i-lucide-x"
-        :teams="dropdownValues"
+        slate
-        :dropdown-max-height="dropdownMaxHeight"
+        ghost
-      />
+        class="flex-shrink-0"
-      <WootMessageEditor
+        @click="removeAction"
-        v-if="inputType === 'textarea'"
-        v-model="castMessageVmodel"
-        rows="4"
-        enable-variables
-        :placeholder="$t('AUTOMATION.ACTION.TEAM_MESSAGE_INPUT_PLACEHOLDER')"
-        class="[&_.ProseMirror-menubar]:hidden px-3 py-1 bg-n-alpha-1 rounded-lg outline outline-1 outline-n-weak dark:outline-n-strong"
       />
     </div>
-    <span v-if="errorMessage" class="text-sm text-n-ruby-11">
+    <AutomationActionTeamMessageInput
+      v-if="inputType === 'team_message'"
+      v-model="action_params"
+      :teams="dropdownValues"
+    />
+    <WootMessageEditor
+      v-if="inputType === 'textarea'"
+      v-model="castMessageVmodel"
+      rows="4"
+      enable-variables
+      :placeholder="$t('AUTOMATION.ACTION.TEAM_MESSAGE_INPUT_PLACEHOLDER')"
+      class="action-message"
+    />
+    <p v-if="errorMessage" class="filter-error">
       {{ errorMessage }}
-    </span>
+    </p>
-  </li>
+  </div>
 </template>
+
+<style lang="scss" scoped>
+.filter {
+  @apply bg-n-background p-2 border border-solid border-n-strong dark:border-n-strong rounded-lg mb-2;
+
+  &.is-a-macro {
+    @apply mb-0 bg-n-background dark:bg-n-solid-1 p-0 border-0 rounded-none;
+  }
+}
+
+.no-margin-bottom {
+  @apply mb-0;
+}
+
+.filter.has-error {
+  @apply bg-n-ruby-8/20 border-n-ruby-5 dark:border-n-ruby-5;
+
+  &.is-a-macro {
+    @apply bg-transparent;
+  }
+}
+
+.filter-inputs {
+  @apply flex gap-1;
+}
+
+.filter-error {
+  @apply text-n-ruby-9 dark:text-n-ruby-9 block my-1 mx-0;
+}
+
+.action__question,
+.filter__operator {
+  @apply mb-0 mr-1;
+}
+
+.action__question {
+  @apply max-w-[50%];
+}
+
+.action__question.full-width {
+  @apply max-w-full;
+}
+
+.filter__answer--wrap {
+  @apply max-w-[50%] flex-grow mr-1 flex w-full items-center justify-start;
+
+  input {
+    @apply mb-0;
+  }
+}
+.filter__answer {
+  &.answer--text-input {
+    @apply mb-0;
+  }
+}
+
+.filter__join-operator-wrap {
+  @apply relative z-20 m-0;
+}
+
+.filter__join-operator {
+  @apply flex items-center justify-center relative my-2.5 mx-0;
+
+  .operator__line {
+    @apply absolute w-full border-b border-solid border-n-weak;
+  }
+
+  .operator__select {
+    margin-bottom: 0 !important;
+    @apply relative w-auto;
+  }
+}
+
+.multiselect {
+  @apply mb-0;
+}
+.action-message {
+  @apply mt-2 mx-0 mb-0;
+}
+// Prosemirror does not have a native way of hiding the menu bar, hence
+::v-deep .ProseMirror-menubar {
+  @apply hidden;
+}
+</style>

app/javascript/dashboard/components/widgets/AutomationActionTeamMessageInput.vue

@@ -1,14 +1,8 @@
 <script>
-import MultiSelect from 'dashboard/components-next/filter/inputs/MultiSelect.vue';
-
 export default {
-  components: {
-    MultiSelect,
-  },
   props: {
     teams: { type: Array, required: true },
     modelValue: { type: Object, required: true },
-    dropdownMaxHeight: { type: String, default: 'max-h-80' },
   },
   emits: ['update:modelValue'],
   data() {
@@ -18,9 +12,9 @@ export default {
     };
   },
   mounted() {
-    const { team_ids: teamIds, message } = this.modelValue || {};
+    const { team_ids: teamIds } = this.modelValue;
-    this.selectedTeams = teamIds || [];
+    this.selectedTeams = teamIds;
-    this.message = message || '';
+    this.message = this.modelValue.message;
   },
   methods: {
     updateValue() {
@@ -34,19 +28,37 @@ export default {
 </script>
 
 <template>
-  <div class="flex flex-col gap-2">
+  <div>
-    <MultiSelect
+    <div class="multiselect-wrap--small flex flex-col gap-1 mt-1">
-      v-model="selectedTeams"
+      <multiselect
-      :options="teams"
+        v-model="selectedTeams"
-      :dropdown-max-height="dropdownMaxHeight"
+        track-by="id"
-      @update:model-value="updateValue"
+        label="name"
-    />
+        :placeholder="$t('AUTOMATION.ACTION.TEAM_DROPDOWN_PLACEHOLDER')"
-    <textarea
+        multiple
-      v-model="message"
+        selected-label
-      class="mb-0 !text-sm"
+        :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
-      rows="4"
+        deselect-label=""
-      :placeholder="$t('AUTOMATION.ACTION.TEAM_MESSAGE_INPUT_PLACEHOLDER')"
+        :max-height="160"
-      @input="updateValue"
+        :options="teams"
-    />
+        :allow-empty="false"
+        @update:model-value="updateValue"
+      />
+      <textarea
+        v-model="message"
+        rows="4"
+        :placeholder="$t('AUTOMATION.ACTION.TEAM_MESSAGE_INPUT_PLACEHOLDER')"
+        @input="updateValue"
+      />
+    </div>
   </div>
 </template>
+
+<style scoped>
+.multiselect {
+  margin: 0.25rem 0;
+}
+textarea {
+  margin-bottom: 0;
+}
+</style>

app/javascript/dashboard/components/widgets/AutomationFileInput.vue

@@ -79,7 +79,7 @@ input[type='file'] {
   @apply hidden;
 }
 .input-wrapper {
-  @apply flex h-8 bg-n-background py-1 px-2 items-center text-xs cursor-pointer rounded-lg border border-dashed border-n-strong;
+  @apply flex h-9 bg-n-background py-1 px-2 items-center text-xs cursor-pointer rounded-sm border border-dashed border-n-strong;
 }
 .success-icon {
   @apply text-n-teal-9 mr-2;

app/javascript/dashboard/components/widgets/FilterInput/Index.vue

@@ -0,0 +1,305 @@
+<script>
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
+export default {
+  name: 'FilterInput',
+  components: {
+    NextButton,
+  },
+  props: {
+    modelValue: {
+      type: Object,
+      default: () => {},
+    },
+    filterAttributes: {
+      type: Array,
+      default: () => [],
+    },
+    inputType: {
+      type: String,
+      default: 'plain_text',
+    },
+    operators: {
+      type: Array,
+      default: () => [],
+    },
+    dropdownValues: {
+      type: Array,
+      default: () => [],
+    },
+    showQueryOperator: {
+      type: Boolean,
+      default: false,
+    },
+    showUserInput: {
+      type: Boolean,
+      default: true,
+    },
+    groupedFilters: {
+      type: Boolean,
+      default: false,
+    },
+    filterGroups: {
+      type: Array,
+      default: () => [],
+    },
+    customAttributeType: {
+      type: String,
+      default: '',
+    },
+    errorMessage: {
+      type: String,
+      default: '',
+    },
+  },
+  emits: ['update:modelValue', 'removeFilter', 'resetFilter'],
+  computed: {
+    attributeKey: {
+      get() {
+        if (!this.modelValue) return null;
+        return this.modelValue.attribute_key;
+      },
+      set(value) {
+        const payload = this.modelValue || {};
+        this.$emit('update:modelValue', { ...payload, attribute_key: value });
+      },
+    },
+    filterOperator: {
+      get() {
+        if (!this.modelValue) return null;
+        return this.modelValue.filter_operator;
+      },
+      set(value) {
+        const payload = this.modelValue || {};
+        this.$emit('update:modelValue', { ...payload, filter_operator: value });
+      },
+    },
+    values: {
+      get() {
+        if (!this.modelValue) return null;
+        return this.modelValue.values;
+      },
+      set(value) {
+        const payload = this.modelValue || {};
+        this.$emit('update:modelValue', { ...payload, values: value });
+      },
+    },
+    query_operator: {
+      get() {
+        if (!this.modelValue) return null;
+        return this.modelValue.query_operator;
+      },
+      set(value) {
+        const payload = this.modelValue || {};
+        this.$emit('update:modelValue', { ...payload, query_operator: value });
+      },
+    },
+    custom_attribute_type: {
+      get() {
+        if (!this.customAttributeType) return '';
+        return this.customAttributeType;
+      },
+      set() {
+        const payload = this.modelValue || {};
+        this.$emit('update:modelValue', {
+          ...payload,
+          custom_attribute_type: this.customAttributeType,
+        });
+      },
+    },
+  },
+  watch: {
+    customAttributeType: {
+      handler(value) {
+        if (
+          value === 'conversation_attribute' ||
+          value === 'contact_attribute'
+        ) {
+          // eslint-disable-next-line vue/no-mutating-props
+          this.modelValue.custom_attribute_type = this.customAttributeType;
+          // eslint-disable-next-line vue/no-mutating-props
+        } else this.modelValue.custom_attribute_type = '';
+      },
+      immediate: true,
+    },
+  },
+  methods: {
+    removeFilter() {
+      this.$emit('removeFilter');
+    },
+    resetFilter() {
+      this.$emit('resetFilter');
+    },
+    getInputErrorClass(errorMessage) {
+      return errorMessage
+        ? 'bg-n-ruby-8/20 border-n-ruby-5 dark:border-n-ruby-5'
+        : 'bg-n-background border-n-weak dark:border-n-weak';
+    },
+  },
+};
+</script>
+
+<!-- eslint-disable vue/no-mutating-props -->
+<template>
+  <div>
+    <div
+      class="p-2 border border-solid rounded-lg"
+      :class="getInputErrorClass(errorMessage)"
+    >
+      <div class="flex gap-1">
+        <select
+          v-if="groupedFilters"
+          v-model="attributeKey"
+          class="max-w-[30%] mb-0 mr-1"
+          @change="resetFilter()"
+        >
+          <optgroup
+            v-for="(group, i) in filterGroups"
+            :key="i"
+            :label="group.name"
+          >
+            <option
+              v-for="attribute in group.attributes"
+              :key="attribute.key"
+              :value="attribute.key"
+              :selected="true"
+            >
+              {{ attribute.name }}
+            </option>
+          </optgroup>
+        </select>
+        <select
+          v-else
+          v-model="attributeKey"
+          class="max-w-[30%] mb-0 mr-1"
+          @change="resetFilter()"
+        >
+          <option
+            v-for="attribute in filterAttributes"
+            :key="attribute.key"
+            :value="attribute.key"
+            :disabled="attribute.disabled"
+          >
+            {{ attribute.name }}
+          </option>
+        </select>
+
+        <select v-model="filterOperator" class="max-w-[20%] mb-0 mr-1">
+          <option
+            v-for="(operator, o) in operators"
+            :key="o"
+            :value="operator.value"
+          >
+            {{ $t(`FILTER.OPERATOR_LABELS.${operator.value}`) }}
+          </option>
+        </select>
+
+        <div v-if="showUserInput" class="flex-grow mr-1 filter__answer--wrap">
+          <div
+            v-if="inputType === 'multi_select'"
+            class="multiselect-wrap--small"
+          >
+            <multiselect
+              v-model="values"
+              track-by="id"
+              label="name"
+              :placeholder="$t('FORMS.MULTISELECT.SELECT')"
+              multiple
+              selected-label
+              :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
+              deselect-label=""
+              :max-height="160"
+              :options="dropdownValues"
+              :allow-empty="false"
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
+          </div>
+          <div
+            v-else-if="inputType === 'search_select'"
+            class="multiselect-wrap--small"
+          >
+            <multiselect
+              v-model="values"
+              track-by="id"
+              label="name"
+              :placeholder="$t('FORMS.MULTISELECT.SELECT')"
+              selected-label
+              :select-label="$t('FORMS.MULTISELECT.ENTER_TO_SELECT')"
+              deselect-label=""
+              :max-height="160"
+              :options="dropdownValues"
+              :allow-empty="false"
+              :option-height="104"
+            >
+              <template #noOptions>
+                {{ $t('FORMS.MULTISELECT.NO_OPTIONS') }}
+              </template>
+            </multiselect>
+          </div>
+          <div v-else-if="inputType === 'date'" class="multiselect-wrap--small">
+            <input
+              v-model="values"
+              type="date"
+              :editable="false"
+              class="!mb-0 datepicker"
+            />
+          </div>
+          <input
+            v-else
+            v-model="values"
+            type="text"
+            class="!mb-0"
+            :placeholder="$t('FILTER.INPUT_PLACEHOLDER')"
+          />
+        </div>
+        <NextButton
+          icon="i-lucide-x"
+          slate
+          ghost
+          class="flex-shrink-0"
+          @click="removeFilter"
+        />
+      </div>
+      <p v-if="errorMessage" class="filter-error">
+        {{ errorMessage }}
+      </p>
+    </div>
+
+    <div
+      v-if="showQueryOperator"
+      class="flex items-center justify-center relative my-2.5 mx-0"
+    >
+      <hr class="absolute w-full border-b border-solid border-n-weak" />
+      <select
+        v-model="query_operator"
+        class="relative w-auto mb-0 bg-n-background text-n-slate-12 border-n-weak"
+      >
+        <option value="and">
+          {{ $t('FILTER.QUERY_DROPDOWN_LABELS.AND') }}
+        </option>
+        <option value="or">
+          {{ $t('FILTER.QUERY_DROPDOWN_LABELS.OR') }}
+        </option>
+      </select>
+    </div>
+  </div>
+</template>
+
+<style lang="scss" scoped>
+.filter__answer--wrap {
+  input {
+    @apply bg-n-background mb-0 text-n-slate-12 border-n-weak;
+  }
+}
+
+.filter-error {
+  @apply text-n-ruby-9 dark:text-n-ruby-9 block my-1 mx-0;
+}
+
+.multiselect {
+  @apply mb-0;
+}
+</style>

app/javascript/dashboard/components/widgets/InboxName.vue

@@ -10,9 +10,12 @@ defineProps({
 </script>
 
 <template>
-  <div :title="inbox.name" class="flex items-center gap-0.5 min-w-0">
+  <div class="flex items-center text-n-slate-11 text-xs min-w-0">
-    <ChannelIcon :inbox="inbox" class="size-4 flex-shrink-0 text-n-slate-11" />
+    <ChannelIcon
-    <span class="truncate text-label-small text-n-slate-11">
+      :inbox="inbox"
+      class="size-3 ltr:mr-1 rtl:ml-1 flex-shrink-0"
+    />
+    <span class="truncate">
       {{ inbox.name }}
     </span>
   </div>

app/javascript/dashboard/components/widgets/LoadingState.vue

@@ -11,7 +11,7 @@ defineProps({
     <h6
       class="flex items-center gap-3 text-base text-center w-100 text-n-slate-11"
     >
-      <span class="text-body-main !text-base text-n-slate-12">
+      <span class="text-base font-medium text-n-slate-12">
         {{ message }}
       </span>
       <Spinner class="text-n-brand" />

app/javascript/dashboard/components/widgets/SettingIntroBanner.vue

@@ -15,7 +15,7 @@ export default {
 
 <template>
   <div class="border-b border-solid border-n-weak/60">
-    <div class="max-w-7xl w-full mx-auto pt-4 pb-0 px-6">
+    <div class="max-w-6xl w-full mx-auto pt-4 pb-0 px-8">
       <h2 class="text-2xl text-n-slate-12 mb-1 font-medium">
         {{ headerTitle }}
       </h2>

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -28,10 +28,7 @@ import { useAlert } from 'dashboard/composables';
 import { vOnClickOutside } from '@vueuse/components';
 
 import { BUS_EVENTS } from 'shared/constants/busEvents';
-import {
+import { CONVERSATION_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
-  CONVERSATION_EVENTS,
-  CAPTAIN_EVENTS,
-} from 'dashboard/helper/AnalyticsHelper/events';
 import { MESSAGE_EDITOR_IMAGE_RESIZES } from 'dashboard/constants/editor';
 
 import {
@@ -89,7 +86,6 @@ const props = defineProps({
   // are triggered except when this flag is true
   allowSignature: { type: Boolean, default: false },
   channelType: { type: String, default: '' },
-  conversationId: { type: Number, default: null },
   medium: { type: String, default: '' },
   showImageResizeToolbar: { type: Boolean, default: false }, // A kill switch to show or hide the image toolbar
   focusOnMount: { type: Boolean, default: true },
@@ -400,14 +396,7 @@ function openFileBrowser() {
 }
 
 function handleCopilotClick() {
-  const isOpening = !showSelectionMenu.value;
+  showSelectionMenu.value = !showSelectionMenu.value;
-  if (isOpening) {
-    useTrack(CAPTAIN_EVENTS.EDITOR_AI_MENU_OPENED, {
-      conversationId: props.conversationId,
-      entryPoint: 'inline',
-    });
-  }
-  showSelectionMenu.value = isOpening;
 }
 
 function handleClickOutside(event) {
@@ -830,13 +819,7 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
 </script>
 
 <template>
-  <div
+  <div ref="editorRoot" class="relative w-full">
-    ref="editorRoot"
-    class="relative w-full"
-    :class="{
-      'opacity-50 cursor-not-allowed pointer-events-none': disabled,
-    }"
-  >
     <TagAgents
       v-if="showUserMentions && isPrivate"
       :search-key="mentionSearchKey"

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -122,10 +122,6 @@ export default {
       type: Boolean,
       default: false,
     },
-    isEditorDisabled: {
-      type: Boolean,
-      default: false,
-    },
   },
   emits: [
     'replaceText',
@@ -134,7 +130,7 @@ export default {
     'selectContentTemplate',
     'toggleQuotedReply',
   ],
-  setup(props) {
+  setup() {
     const { setSignatureFlagForInbox, fetchSignatureFlagFromUISettings } =
       useUISettings();
 
@@ -143,9 +139,6 @@ export default {
     const keyboardEvents = {
       '$mod+Alt+KeyA': {
         action: () => {
-          // Skip if editor is disabled (e.g., WhatsApp 24-hour window expired)
-          if (props.isEditorDisabled) return;
-
           // TODO: This is really hacky, we need to replace the file picker component with
           // a custom one, where the logic and the component markup is isolated.
           // Once we have the custom component, we can remove the hacky logic below.
@@ -153,7 +146,7 @@ export default {
           const uploadTriggerButton = document.querySelector(
             '#conversationAttachment'
           );
-          if (uploadTriggerButton) uploadTriggerButton.click();
+          uploadTriggerButton.click();
         },
         allowOnFocusedInput: true,
       },
@@ -184,11 +177,9 @@ export default {
       };
     },
     showAttachButton() {
-      if (this.isEditorDisabled) return false;
       return this.showFileUpload || this.isNote;
     },
     showAudioRecorderButton() {
-      if (this.isEditorDisabled) return false;
       if (this.isALineChannel) {
         return false;
       }
@@ -206,7 +197,6 @@ export default {
       );
     },
     showAudioPlayStopButton() {
-      if (this.isEditorDisabled) return false;
       return this.showAudioRecorder && this.isRecordingAudio;
     },
     isInstagramDM() {
@@ -246,7 +236,6 @@ export default {
       }
     },
     showMessageSignatureButton() {
-      if (this.isEditorDisabled) return false;
       return !this.isOnPrivateNote;
     },
     sendWithSignature() {
@@ -291,7 +280,6 @@ export default {
   <div class="flex justify-between p-3" :class="wrapClass">
     <div class="left-wrap">
       <NextButton
-        v-if="!isEditorDisabled"
         v-tooltip.top-end="$t('CONVERSATION.REPLYBOX.TIP_EMOJI_ICON')"
         icon="i-ph-smiley-sticker"
         slate
@@ -300,7 +288,6 @@ export default {
         @click="toggleEmojiPicker"
       />
       <FileUpload
-        v-if="showAttachButton"
         ref="uploadRef"
         v-tooltip.top-end="$t('CONVERSATION.REPLYBOX.TIP_ATTACH_ICON')"
         input-id="conversationAttachment"

app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue

@@ -2,10 +2,8 @@
 import { ref } from 'vue';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import { useCaptain } from 'dashboard/composables/useCaptain';
-import { useTrack } from 'dashboard/composables';
 import { vOnClickOutside } from '@vueuse/components';
 import { REPLY_EDITOR_MODES, CHAR_LENGTH_WARNING } from './constants';
-import { CAPTAIN_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 import EditorModeToggle from './EditorModeToggle.vue';
 import CopilotMenuBar from './CopilotMenuBar.vue';
@@ -33,14 +31,6 @@ export default {
       type: Boolean,
       default: false,
     },
-    isEditorDisabled: {
-      type: Boolean,
-      default: false,
-    },
-    conversationId: {
-      type: Number,
-      default: null,
-    },
     isMessageLengthReachingThreshold: {
       type: Boolean,
       default: () => false,
@@ -79,14 +69,7 @@ export default {
     };
 
     const toggleCopilotMenu = () => {
-      const isOpening = !showCopilotMenu.value;
+      showCopilotMenu.value = !showCopilotMenu.value;
-      if (isOpening) {
-        useTrack(CAPTAIN_EVENTS.EDITOR_AI_MENU_OPENED, {
-          conversationId: props.conversationId,
-          entryPoint: 'top_panel',
-        });
-      }
-      showCopilotMenu.value = isOpening;
     };
 
     const handleClickOutside = () => {
@@ -161,7 +144,7 @@ export default {
       <div class="relative">
         <NextButton
           ghost
-          :disabled="disabled || isEditorDisabled"
+          :disabled="disabled"
           :class="{
             'text-n-violet-9 hover:enabled:!bg-n-violet-3': !showCopilotMenu,
             'text-n-violet-9 bg-n-violet-3': showCopilotMenu,

app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue

@@ -34,7 +34,6 @@ const emit = defineEmits([
   'contextMenuToggle',
   'assignAgent',
   'assignLabel',
-  'removeLabel',
   'assignTeam',
   'markAsUnread',
   'markAsRead',
@@ -204,10 +203,7 @@ const onAssignAgent = agent => {
 
 const onAssignLabel = label => {
   emit('assignLabel', [label.title], [props.chat.id]);
-};
+  closeContextMenu();
-
-const onRemoveLabel = label => {
-  emit('removeLabel', [label.title], [props.chat.id]);
 };
 
 const onAssignTeam = team => {
@@ -383,13 +379,11 @@ const deleteConversation = () => {
         :priority="chat.priority"
         :chat-id="chat.id"
         :has-unread-messages="hasUnread"
-        :conversation-labels="chat.labels"
         :conversation-url="conversationPath"
         :allowed-options="allowedContextMenuOptions"
         @update-conversation="onUpdateConversation"
         @assign-agent="onAssignAgent"
         @assign-label="onAssignLabel"
-        @remove-label="onRemoveLabel"
         @assign-team="onAssignTeam"
         @mark-as-unread="markAsUnread"
         @mark-as-read="markAsRead"

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -41,10 +41,7 @@ import {
   truncatePreviewText,
   appendQuotedTextToMessage,
 } from 'dashboard/helper/quotedEmailHelper';
-import {
+import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
-  CONVERSATION_EVENTS,
-  CAPTAIN_EVENTS,
-} from '../../../helper/AnalyticsHelper/events';
 import fileUploadMixin from 'dashboard/mixins/fileUploadMixin';
 import {
   appendSignature,
@@ -139,7 +136,6 @@ export default {
       newConversationModalActive: false,
       showArticleSearchPopover: false,
       hasRecordedAudio: false,
-      copilotAcceptedMessages: {},
     };
   },
   computed: {
@@ -199,11 +195,6 @@ export default {
       return this.$store.getters['inboxes/getInbox'](this.inboxId);
     },
     messagePlaceHolder() {
-      if (this.isEditorDisabled) {
-        return this.isAWhatsAppChannel
-          ? this.$t('CONVERSATION.FOOTER.MESSAGING_RESTRICTED_WHATSAPP')
-          : this.$t('CONVERSATION.FOOTER.MESSAGING_RESTRICTED');
-      }
       return this.isPrivate
         ? this.$t('CONVERSATION.FOOTER.PRIVATE_MSG_INPUT')
         : this.$t('CONVERSATION.FOOTER.MSG_INPUT');
@@ -215,7 +206,6 @@ export default {
       return this.maxLength - this.message.length;
     },
     isReplyButtonDisabled() {
-      if (this.isEditorDisabled) return true;
       if (this.isATwitterInbox) return true;
       if (this.hasAttachments || this.hasRecordedAudio) return false;
 
@@ -424,13 +414,6 @@ export default {
     isDefaultEditorMode() {
       return !this.showAudioRecorderEditor && !this.copilot.isActive.value;
     },
-    isEditorDisabled() {
-      return (
-        this.isAWhatsAppChannel &&
-        !this.isOnPrivateNote &&
-        !this.currentChat.can_reply
-      );
-    },
   },
   watch: {
     currentChat(conversation, oldConversation) {
@@ -525,24 +508,6 @@ export default {
     emitter.off(CMD_AI_ASSIST, this.executeCopilotAction);
   },
   methods: {
-    getDraftKey(
-      conversationId = this.conversationIdByRoute,
-      replyType = this.replyType
-    ) {
-      return `draft-${conversationId}-${replyType}`;
-    },
-    getCopilotAcceptedMessage(replyType = this.replyType) {
-      const key = this.getDraftKey(this.conversationIdByRoute, replyType);
-      return this.copilotAcceptedMessages[key] || '';
-    },
-    setCopilotAcceptedMessage(message, replyType = this.replyType) {
-      const key = this.getDraftKey(this.conversationIdByRoute, replyType);
-      this.copilotAcceptedMessages[key] = trimContent(message || '');
-    },
-    clearCopilotAcceptedMessage(replyType = this.replyType) {
-      const key = this.getDraftKey(this.conversationIdByRoute, replyType);
-      delete this.copilotAcceptedMessages[key];
-    },
     handleInsert(article) {
       const { url, title } = article;
       // Removing empty lines from the title
@@ -594,7 +559,7 @@ export default {
     },
     saveDraft(conversationId, replyType) {
       if (this.message || this.message === '') {
-        const key = this.getDraftKey(conversationId, replyType);
+        const key = `draft-${conversationId}-${replyType}`;
         const draftToSave = trimContent(this.message || '');
 
         this.$store.dispatch('draftMessages/set', {
@@ -609,7 +574,7 @@ export default {
     },
     getFromDraft() {
       if (this.conversationIdByRoute) {
-        const key = this.getDraftKey();
+        const key = `draft-${this.conversationIdByRoute}-${this.replyType}`;
         const messageFromStore =
           this.$store.getters['draftMessages/get'](key) || '';
 
@@ -632,7 +597,7 @@ export default {
     },
     removeFromDraft() {
       if (this.conversationIdByRoute) {
-        const key = this.getDraftKey();
+        const key = `draft-${this.conversationIdByRoute}-${this.replyType}`;
         this.$store.dispatch('draftMessages/delete', { key });
       }
     },
@@ -690,9 +655,6 @@ export default {
       // Don't handle paste if compose new conversation modal is open
       if (this.newConversationModalActive) return;
 
-      // Don't handle paste if editor is disabled
-      if (this.isEditorDisabled) return;
-
       // Filter valid files (non-zero size)
       Array.from(e.clipboardData.files)
         .filter(file => file.size > 0)
@@ -746,7 +708,6 @@ export default {
         return;
       }
       if (!this.showMentions) {
-        const copilotAcceptedMessage = this.getCopilotAcceptedMessage();
         const isOnWhatsApp =
           this.isATwilioWhatsAppChannel ||
           this.isAWhatsAppCloudChannel ||
@@ -756,17 +717,10 @@ export default {
         // This can create duplicate messages in Chatwoot. To prevent this issue, we'll handle text and attachments as separate messages.
         const isOnInstagram = this.isAnInstagramChannel;
         if ((isOnWhatsApp || isOnInstagram) && !this.isPrivate) {
-          this.sendMessageAsMultipleMessages(
+          this.sendMessageAsMultipleMessages(this.message);
-            this.message,
-            copilotAcceptedMessage
-          );
         } else {
           const messagePayload = this.getMessagePayload(this.message);
-          this.sendMessage(
+          this.sendMessage(messagePayload);
-            messagePayload,
-            this.message,
-            copilotAcceptedMessage
-          );
         }
 
         if (!this.isPrivate) {
@@ -778,53 +732,13 @@ export default {
         this.$emit('update:popOutReplyBox', false);
       }
     },
-    sendMessageAsMultipleMessages(message, copilotAcceptedMessage = '') {
+    sendMessageAsMultipleMessages(message) {
       const messages = this.getMultipleMessagesPayload(message);
       messages.forEach(messagePayload => {
-        this.sendMessage(
+        this.sendMessage(messagePayload);
-          messagePayload,
-          messagePayload.message || '',
-          copilotAcceptedMessage
-        );
       });
     },
-    sendMessageAnalyticsData(
+    sendMessageAnalyticsData(isPrivate) {
-      isPrivate,
-      { editorMessage = '', copilotAcceptedMessage = '' } = {}
-    ) {
-      const normalizeForComparison = message => {
-        let normalizedMessage = message || '';
-
-        if (this.sendWithSignature && this.messageSignature && !isPrivate) {
-          const effectiveChannelType = getEffectiveChannelType(
-            this.channelType,
-            this.inbox?.medium || ''
-          );
-          normalizedMessage = removeSignature(
-            normalizedMessage,
-            this.messageSignature,
-            effectiveChannelType
-          );
-        }
-
-        return trimContent(normalizedMessage);
-      };
-
-      const normalizedAcceptedMessage = normalizeForComparison(
-        copilotAcceptedMessage
-      );
-      const normalizedEditorMessage = normalizeForComparison(editorMessage);
-
-      if (normalizedAcceptedMessage && normalizedEditorMessage) {
-        useTrack(CAPTAIN_EVENTS.AI_ASSISTED_MESSAGE_SENT, {
-          conversationId: this.conversationIdByRoute,
-          channelType: this.channelType,
-          editedBeforeSend:
-            normalizedAcceptedMessage !== normalizedEditorMessage,
-          isPrivate,
-        });
-      }
-
       // Analytics data for message signature is enabled or not in channels
       return isPrivate
         ? useTrack(CONVERSATION_EVENTS.SENT_PRIVATE_NOTE)
@@ -858,11 +772,7 @@ export default {
         this.confirmOnSendReply();
       }
     },
-    async sendMessage(
+    async sendMessage(messagePayload) {
-      messagePayload,
-      editorMessage = '',
-      copilotAcceptedMessage = ''
-    ) {
       try {
         await this.$store.dispatch(
           'createPendingMessageAndSend',
@@ -871,10 +781,7 @@ export default {
         emitter.emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
         emitter.emit(BUS_EVENTS.MESSAGE_SENT);
         this.removeFromDraft();
-        this.sendMessageAnalyticsData(messagePayload.private, {
+        this.sendMessageAnalyticsData(messagePayload.private);
-          editorMessage,
-          copilotAcceptedMessage,
-        });
       } catch (error) {
         const errorMessage =
           error?.response?.data?.error || this.$t('CONVERSATION.MESSAGE_ERROR');
@@ -948,7 +855,6 @@ export default {
     },
     clearMessage() {
       this.message = '';
-      this.clearCopilotAcceptedMessage();
       if (this.sendWithSignature && !this.isPrivate) {
         // if signature is enabled, append it to the message
         const effectiveChannelType = getEffectiveChannelType(
@@ -1213,9 +1119,7 @@ export default {
       this.$emit('update:popOutReplyBox', !this.popOutReplyBox);
     },
     onSubmitCopilotReply() {
-      const acceptedMessage = this.copilot.accept();
+      this.message = this.copilot.accept();
-      this.message = acceptedMessage;
-      this.setCopilotAcceptedMessage(acceptedMessage);
     },
   },
 };
@@ -1226,13 +1130,11 @@ export default {
   <div ref="replyEditor" class="reply-box" :class="replyBoxClass">
     <ReplyTopPanel
       :mode="replyType"
-      :conversation-id="conversationId"
       :is-reply-restricted="isReplyRestricted"
       :disabled="
         (copilot.isActive.value && copilot.isButtonDisabled.value) ||
         showAudioRecorderEditor
       "
-      :is-editor-disabled="isEditorDisabled"
       :is-message-length-reaching-threshold="isMessageLengthReachingThreshold"
       :characters-remaining="charactersRemaining"
       :popout-reply-box="popOutReplyBox"
@@ -1302,14 +1204,12 @@ export default {
         <WootMessageEditor
           v-else-if="!showAudioRecorderEditor"
           v-model="message"
-          :conversation-id="conversationId"
           :editor-id="editorStateId"
           class="input popover-prosemirror-menu"
           :is-private="isOnPrivateNote"
           :placeholder="messagePlaceHolder"
           :update-selection-with="updateEditorSelectionWith"
           :min-height="4"
-          :disabled="isEditorDisabled"
           enable-variables
           :variables="messageVariables"
           :signature="messageSignature"
@@ -1385,7 +1285,6 @@ export default {
         :is-recording-audio="isRecordingAudio"
         :is-send-disabled="isReplyButtonDisabled"
         :is-note="isPrivate"
-        :is-editor-disabled="isEditorDisabled"
         :on-file-upload="onFileUpload"
         :on-send="onSendReply"
         :conversation-type="conversationType"

app/javascript/dashboard/components/widgets/conversation/ReplyBoxBanner.vue

@@ -31,10 +31,7 @@ const assignedAgent = computed({
   },
   set(agent) {
     const agentId = agent ? agent.id : null;
-    store.dispatch('setCurrentChatAssignee', {
+    store.dispatch('setCurrentChatAssignee', agent);
-      conversationId: currentChat.value?.id,
-      assignee: agent,
-    });
     store.dispatch('assignAgent', {
       conversationId: currentChat.value?.id,
       agentId,