feat: sort conversation on priority (#6943)

* feat: update seed script to include prioritt

* feat: add sort_handler for conversations

* test: sort on priority order

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>

.rubocop.yml

@@ -71,6 +71,10 @@ Rails/ApplicationController:
     - 'app/controllers/platform_controller.rb'
     - 'app/controllers/public_controller.rb'
     - 'app/controllers/survey/responses_controller.rb'
+Rails/FindEach:
+  Enabled: true
+  Include: 
+    - 'app/**/*.rb'
 Rails/CompactBlank:
   Enabled: false
 Rails/EnvironmentVariableAccess:

Makefile

@@ -0,0 +1,38 @@
+# Variables
+APP_NAME := chatwoot
+RAILS_ENV ?= development
+
+# Targets
+setup:
+	gem install bundler
+	bundle install
+	yarn install
+
+db_create:
+	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:create
+
+db_migrate:
+	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:migrate
+
+db_seed:
+	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:seed
+
+db:
+	RAILS_ENV=$(RAILS_ENV) bundle exec rails db:chatwoot_prepare
+
+console:
+	RAILS_ENV=$(RAILS_ENV) bundle exec rails console
+
+server:
+	RAILS_ENV=$(RAILS_ENV) bundle exec rails server -b 0.0.0.0 -p 3000
+
+burn:
+	bundle && yarn
+
+run:
+	overmind start -f Procfile.dev
+
+docker: 
+	docker build -t $(APP_NAME) -f ./docker/Dockerfile .
+
+.PHONY: setup db_create db_migrate db_seed db console server burn docker run

app/builders/messages/message_builder.rb

@@ -49,10 +49,10 @@ class Messages::MessageBuilder
     return unless @conversation.inbox&.inbox_type == 'Email'
 
     cc_emails = []
-    cc_emails = @params[:cc_emails].split(',') if @params[:cc_emails].present?
+    cc_emails = @params[:cc_emails].gsub(/\s+/, '').split(',') if @params[:cc_emails].present?
 
     bcc_emails = []
-    bcc_emails = @params[:bcc_emails].split(',') if @params[:bcc_emails].present?
+    bcc_emails = @params[:bcc_emails].gsub(/\s+/, '').split(',') if @params[:bcc_emails].present?
 
     all_email_addresses = cc_emails + bcc_emails
     validate_email_addresses(all_email_addresses)

app/controllers/api/v1/accounts/conversations_controller.rb

@@ -64,13 +64,14 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     assign_conversation if @conversation.status == 'open' && Current.user.is_a?(User) && Current.user&.agent?
   end
 
+  def toggle_priority
+    @conversation.toggle_priority(params[:priority])
+    head :ok
+  end
+
   def toggle_typing_status
-    case params[:typing_status]
+    typing_status_manager = ::Conversations::TypingStatusManager.new(@conversation, current_user, params)
-    when 'on'
+    typing_status_manager.toggle_typing_status
-      trigger_typing_event(CONVERSATION_TYPING_ON, params[:is_private])
-    when 'off'
-      trigger_typing_event(CONVERSATION_TYPING_OFF, params[:is_private])
-    end
     head :ok
   end
 
@@ -111,11 +112,6 @@ class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseContro
     @conversation.update_assignee(@agent)
   end
 
-  def trigger_typing_event(event, is_private)
-    user = current_user.presence || @resource
-    Rails.configuration.dispatcher.dispatch(event, Time.zone.now, conversation: @conversation, user: user, is_private: is_private)
-  end
-
   def conversation
     @conversation ||= Current.account.conversations.find_by!(display_id: params[:id])
     authorize @conversation.inbox, :show?

app/controllers/api/v1/accounts/inboxes_controller.rb

@@ -114,10 +114,13 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
   def inbox_attributes
     [:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled,
      :enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved,
-     :lock_to_single_conversation]
+     :lock_to_single_conversation, :portal_id]
   end
 
   def permitted_params(channel_attributes = [])
+    # We will remove this line after fixing https://linear.app/chatwoot/issue/CW-1567/null-value-passed-as-null-string-to-backend
+    params.each { |k, v| params[k] = params[k] == 'null' ? nil : v }
+
     params.permit(
       *inbox_attributes,
       channel: [:type, *channel_attributes]

app/controllers/api/v1/accounts/integrations/hooks_controller.rb

@@ -1,5 +1,5 @@
 class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::BaseController
-  before_action :fetch_hook, only: [:update, :destroy]
+  before_action :fetch_hook, except: [:create]
   before_action :check_authorization
 
   def create
@@ -10,6 +10,10 @@ class Api::V1::Accounts::Integrations::HooksController < Api::V1::Accounts::Base
     @hook.update!(permitted_params.slice(:status, :settings))
   end
 
+  def process_event
+    render json: { message: @hook.process_event(params[:event]) }
+  end
+
   def destroy
     @hook.destroy!
     head :ok

app/controllers/api/v2/accounts/reports_controller.rb

@@ -72,14 +72,16 @@ class Api::V2::Accounts::ReportsController < Api::V1::Accounts::BaseController
   def current_summary_params
     common_params.merge({
                           since: range[:current][:since],
-                          until: range[:current][:until]
+                          until: range[:current][:until],
+                          timezone_offset: params[:timezone_offset]
                         })
   end
 
   def previous_summary_params
     common_params.merge({
                           since: range[:previous][:since],
-                          until: range[:previous][:until]
+                          until: range[:previous][:until],
+                          timezone_offset: params[:timezone_offset]
                         })
   end
 

app/helpers/date_range_helper.rb

@@ -7,7 +7,7 @@ module DateRangeHelper
   def range
     return if params[:since].blank? || params[:until].blank?
 
-    parse_date_time(params[:since])..parse_date_time(params[:until])
+    parse_date_time(params[:since])...parse_date_time(params[:until])
   end
 
   def parse_date_time(datetime)

app/javascript/dashboard/api/inbox/conversation.js

@@ -52,6 +52,12 @@ class ConversationApi extends ApiClient {
     });
   }
 
+  togglePriority({ conversationId, priority }) {
+    return axios.post(`${this.url}/${conversationId}/toggle_priority`, {
+      priority,
+    });
+  }
+
   assignAgent({ conversationId, agentId }) {
     return axios.post(
       `${this.url}/${conversationId}/assignments?assignee_id=${agentId}`,

app/javascript/dashboard/api/integrations/openapi.js

@@ -0,0 +1,23 @@
+/* global axios */
+
+import ApiClient from '../ApiClient';
+
+class OpenAIAPI extends ApiClient {
+  constructor() {
+    super('integrations', { accountScoped: true });
+  }
+
+  processEvent({ name = 'rephrase', content, tone, hookId }) {
+    return axios.post(`${this.url}/hooks/${hookId}/process_event`, {
+      event: {
+        name: name,
+        data: {
+          tone,
+          content,
+        },
+      },
+    });
+  }
+}
+
+export default new OpenAIAPI();

app/javascript/dashboard/api/reports.js

@@ -40,6 +40,7 @@ class ReportsAPI extends ApiClient {
         id,
         group_by: groupBy,
         business_hours: businessHours,
+        timezone_offset: getTimeOffset(),
       },
     });
   }

app/javascript/dashboard/api/specs/reports.spec.js

@@ -42,9 +42,13 @@ describe('#Reports API', () => {
         '/api/v2/reports/summary',
         {
           params: {
+            business_hours: undefined,
+            group_by: undefined,
+            id: undefined,
             since: 1621103400,
-            until: 1621621800,
+            timezone_offset: -0,
             type: 'account',
+            until: 1621621800,
           },
         }
       );

app/javascript/dashboard/assets/scss/_rtl.scss

@@ -85,7 +85,7 @@
     }
   }
 
-  .settings.back-button {
+  .header-section.back-button {
     direction: initial;
     margin-left: var(--space-normal);
     margin-right: var(--space-smaller);

app/javascript/dashboard/assets/scss/plugins/_multiselect.scss

@@ -21,7 +21,7 @@
 
   .multiselect--active {
     >.multiselect__tags {
-      border-color: $color-woot;
+      border-color: var(--w-500);
     }
   }
 
@@ -75,16 +75,13 @@
       }
 
       &.multiselect__option--selected {
-        background: var(--w-400);
+        background: var(--w-75);
-        color: var(--white);
 
         &.multiselect__option--highlight:hover {
-          background: var(--w-600);
+          background: var(--w-75);
-          color: var(--white);
 
           &::after {
             background: transparent;
-            color: var(--white);
           }
 
           &::after:hover {
@@ -196,6 +193,7 @@
     display: flex;
     font-size: var(--font-size-small);
     margin: 0;
+    max-height: 3.8rem;
     padding: var(--space-smaller) var(--space-micro);
   }
 

app/javascript/dashboard/components/ChatList.vue

@@ -125,6 +125,7 @@
         @update-conversation-status="toggleConversationStatus"
         @context-menu-toggle="onContextMenuToggle"
         @mark-as-unread="markAsUnread"
+        @assign-priority="assignPriority"
       />
 
       <div v-if="chatListLoading" class="text-center">
@@ -191,6 +192,7 @@ import {
   isOnMentionsView,
   isOnUnattendedView,
 } from '../store/modules/conversations/helpers/actionHelpers';
+import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
 
 export default {
   components: {
@@ -248,6 +250,9 @@ export default {
         ...filter,
         attributeName: this.$t(`FILTER.ATTRIBUTES.${filter.attributeI18nKey}`),
       })),
+      // chatsOnView is to store the chats that are currently visible on the screen,
+      // which mirrors the conversationList.
+      chatsOnView: [],
       foldersQuery: {},
       showAddFoldersModal: false,
       showDeleteFoldersModal: false,
@@ -347,18 +352,39 @@ export default {
         this.currentPageFilterKey
       );
     },
+    activeAssigneeTabCount() {
+      const { activeAssigneeTab } = this;
+      const count = this.assigneeTabItems.find(
+        item => item.key === activeAssigneeTab
+      ).count;
+      return count;
+    },
     conversationFilters() {
       return {
         inboxId: this.conversationInbox ? this.conversationInbox : undefined,
         assigneeType: this.activeAssigneeTab,
         status: this.activeStatus,
-        page: this.currentPage + 1,
+        page: this.conversationListPagination,
         labels: this.label ? [this.label] : undefined,
         teamId: this.teamId || undefined,
         conversationType: this.conversationType || undefined,
         folders: this.hasActiveFolders ? this.savedFoldersValue : undefined,
       };
     },
+    conversationListPagination() {
+      const conversationsPerPage = 25;
+      const isNoFiltersOrFoldersAndChatListNotEmpty =
+        !this.hasAppliedFiltersOrActiveFolders && this.chatsOnView !== [];
+      const isUnderPerPage =
+        this.chatsOnView.length < conversationsPerPage &&
+        this.activeAssigneeTabCount < conversationsPerPage &&
+        this.activeAssigneeTabCount > this.chatsOnView.length;
+
+      if (isNoFiltersOrFoldersAndChatListNotEmpty && isUnderPerPage) {
+        return 1;
+      }
+      return this.currentPage + 1;
+    },
     pageTitle() {
       if (this.hasAppliedFilters) {
         return this.$t('CHAT_LIST.TAB_HEADING');
@@ -400,7 +426,6 @@ export default {
       } else {
         conversationList = [...this.chatLists];
       }
-
       return conversationList;
     },
     activeFolder() {
@@ -449,6 +474,9 @@ export default {
         this.resetAndFetchData();
       }
     },
+    chatLists() {
+      this.chatsOnView = this.conversationList;
+    },
   },
   mounted() {
     this.$store.dispatch('setChatFilter', this.activeStatus);
@@ -670,6 +698,26 @@ export default {
         this.showAlert(this.$t('BULK_ACTION.ASSIGN_FAILED'));
       }
     },
+    async assignPriority(priority, conversationId = null) {
+      this.$store.dispatch('setCurrentChatPriority', {
+        priority,
+        conversationId,
+      });
+      this.$store
+        .dispatch('assignPriority', { conversationId, priority })
+        .then(() => {
+          this.$track(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
+            newValue: priority,
+            from: 'Context menu',
+          });
+          this.showAlert(
+            this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
+              priority,
+              conversationId,
+            })
+          );
+        });
+    },
     async markAsUnread(conversationId) {
       try {
         await this.$store.dispatch('markMessagesUnread', {

app/javascript/dashboard/components/widgets/AIAssistanceButton.vue

@@ -0,0 +1,171 @@
+<template>
+  <div v-if="isAIIntegrationEnabled" class="position-relative">
+    <woot-button
+      v-tooltip.top-end="$t('INTEGRATION_SETTINGS.OPEN_AI.TITLE')"
+      icon="wand"
+      color-scheme="secondary"
+      variant="smooth"
+      size="small"
+      @click="toggleDropdown"
+    />
+    <div
+      v-if="showDropdown"
+      v-on-clickaway="closeDropdown"
+      class="dropdown-pane dropdown-pane--open ai-modal"
+    >
+      <h4 class="sub-block-title margin-top-1">
+        {{ $t('INTEGRATION_SETTINGS.OPEN_AI.TITLE') }}
+      </h4>
+      <p>
+        {{ $t('INTEGRATION_SETTINGS.OPEN_AI.SUBTITLE') }}
+      </p>
+      <label>
+        {{ $t('INTEGRATION_SETTINGS.OPEN_AI.TONE.TITLE') }}
+      </label>
+      <div class="tone__item">
+        <select v-model="activeTone" class="status--filter small">
+          <option v-for="tone in tones" :key="tone.key" :value="tone.key">
+            {{ tone.value }}
+          </option>
+        </select>
+      </div>
+      <div class="modal-footer flex-container align-right">
+        <woot-button variant="clear" size="small" @click="closeDropdown">
+          {{ $t('INTEGRATION_SETTINGS.OPEN_AI.BUTTONS.CANCEL') }}
+        </woot-button>
+        <woot-button
+          :is-loading="isGenerating"
+          size="small"
+          @click="processText"
+        >
+          {{ buttonText }}
+        </woot-button>
+      </div>
+    </div>
+  </div>
+</template>
+<script>
+import { mapGetters } from 'vuex';
+import { mixin as clickaway } from 'vue-clickaway';
+import OpenAPI from 'dashboard/api/integrations/openapi';
+import alertMixin from 'shared/mixins/alertMixin';
+
+export default {
+  mixins: [alertMixin, clickaway],
+  props: {
+    conversationId: {
+      type: Number,
+      default: 0,
+    },
+    message: {
+      type: String,
+      default: '',
+    },
+  },
+  data() {
+    return {
+      isGenerating: false,
+      showDropdown: false,
+      activeTone: 'professional',
+      tones: [
+        {
+          key: 'professional',
+          value: this.$t(
+            'INTEGRATION_SETTINGS.OPEN_AI.TONE.OPTIONS.PROFESSIONAL'
+          ),
+        },
+        {
+          key: 'friendly',
+          value: this.$t('INTEGRATION_SETTINGS.OPEN_AI.TONE.OPTIONS.FRIENDLY'),
+        },
+      ],
+    };
+  },
+  computed: {
+    ...mapGetters({ appIntegrations: 'integrations/getAppIntegrations' }),
+    isAIIntegrationEnabled() {
+      return this.appIntegrations.find(
+        integration => integration.id === 'openai' && !!integration.hooks.length
+      );
+    },
+    hookId() {
+      return this.appIntegrations.find(
+        integration => integration.id === 'openai' && !!integration.hooks.length
+      ).hooks[0].id;
+    },
+    buttonText() {
+      return this.isGenerating
+        ? this.$t('INTEGRATION_SETTINGS.OPEN_AI.BUTTONS.GENERATING')
+        : this.$t('INTEGRATION_SETTINGS.OPEN_AI.BUTTONS.GENERATE');
+    },
+  },
+  mounted() {
+    if (!this.appIntegrations.length) {
+      this.$store.dispatch('integrations/get');
+    }
+  },
+  methods: {
+    toggleDropdown() {
+      this.showDropdown = !this.showDropdown;
+    },
+    closeDropdown() {
+      this.showDropdown = false;
+    },
+    async processText() {
+      this.isGenerating = true;
+      try {
+        const result = await OpenAPI.processEvent({
+          hookId: this.hookId,
+          type: 'rephrase',
+          content: this.message,
+          tone: this.activeTone,
+        });
+        const {
+          data: { message: generatedMessage },
+        } = result;
+        this.$emit('replace-text', generatedMessage || this.message);
+        this.closeDropdown();
+      } catch (error) {
+        this.showAlert(this.$t('INTEGRATION_SETTINGS.OPEN_AI.GENERATE_ERROR'));
+      } finally {
+        this.isGenerating = false;
+      }
+    },
+  },
+};
+</script>
+
+<style lang="scss" scoped>
+.ai-modal {
+  width: 400px;
+  right: 0;
+  left: 0;
+  padding: var(--space-normal);
+  bottom: 34px;
+  position: absolute;
+  span {
+    font-size: var(--font-size-small);
+    font-weight: var(--font-weight-medium);
+  }
+
+  p {
+    color: var(--s-600);
+  }
+
+  label {
+    margin-bottom: var(--space-smaller);
+  }
+
+  .status--filter {
+    background-color: var(--color-background-light);
+    border: 1px solid var(--color-border);
+    font-size: var(--font-size-small);
+    height: var(--space-large);
+    padding: 0 var(--space-medium) 0 var(--space-small);
+  }
+
+  .modal-footer {
+    gap: var(--space-smaller);
+  }
+}
+</style>

app/javascript/dashboard/components/widgets/BackButton.vue

@@ -1,5 +1,5 @@
 <template>
-  <button class="settings back-button" @click.capture="goBack">
+  <button class="header-section back-button" @click.capture="goBack">
     <fluent-icon icon="chevron-left" />
     {{ buttonLabel || $t('GENERAL_SETTINGS.BACK') }}
   </button>

app/javascript/dashboard/components/widgets/DashboardApp/Frame.vue

@@ -1,5 +1,5 @@
 <template>
-  <div class="dashboard-app--container">
+  <div v-if="hasOpenedAtleastOnce" class="dashboard-app--container">
     <div
       v-for="(configItem, index) in config"
       :key="index"
@@ -35,9 +35,14 @@ export default {
       type: Object,
       default: () => ({}),
     },
+    isVisible: {
+      type: Boolean,
+      default: false,
+    },
   },
   data() {
     return {
+      hasOpenedAtleastOnce: false,
       iframeLoading: true,
     };
   },
@@ -57,6 +62,13 @@ export default {
       return { id, name, email };
     },
   },
+  watch: {
+    isVisible() {
+      if (this.isVisible) {
+        this.hasOpenedAtleastOnce = true;
+      }
+    },
+  },
 
   mounted() {
     window.onmessage = e => {

app/javascript/dashboard/components/widgets/InboxDropdownItem.stories.js

@@ -0,0 +1,37 @@
+import InboxDropdownItem from './InboxDropdownItem';
+
+export default {
+  title: 'Components/DropDowns/InboxDropdownItem',
+  component: InboxDropdownItem,
+  argTypes: {
+    name: {
+      defaultValue: 'My new inbox',
+      control: {
+        type: 'text',
+      },
+    },
+
+    inboxIdentifier: {
+      defaultValue: 'nithin@mail.com',
+      control: {
+        type: 'text',
+      },
+    },
+
+    channelType: {
+      defaultValue: 'email',
+      control: {
+        type: 'text',
+      },
+    },
+  },
+};
+
+const Template = (args, { argTypes }) => ({
+  props: Object.keys(argTypes),
+  components: { InboxDropdownItem },
+  template: '<inbox-dropdown-item v-bind="$props" ></inbox-dropdown-item>',
+});
+
+export const Banner = Template.bind({});
+Banner.args = {};

app/javascript/dashboard/components/widgets/InboxDropdownItem.vue

@@ -0,0 +1,102 @@
+<template>
+  <div class="option-item--inbox">
+    <span class="badge--icon">
+      <fluent-icon :icon="computedInboxIcon" size="14" />
+    </span>
+    <div class="option__user-data">
+      <h5 class="option__title">
+        {{ name }}
+      </h5>
+      <p class="option__body text-truncate" :title="inboxIdentifier">
+        {{ inboxIdentifier || computedInboxType }}
+      </p>
+    </div>
+  </div>
+</template>
+
+<script>
+import {
+  getInboxClassByType,
+  getReadableInboxByType,
+} from 'dashboard/helper/inbox';
+
+export default {
+  components: {},
+  props: {
+    name: {
+      type: String,
+      default: '',
+    },
+    inboxIdentifier: {
+      type: String,
+      default: '',
+    },
+    channelType: {
+      type: String,
+      default: '',
+    },
+  },
+  computed: {
+    computedInboxIcon() {
+      if (!this.channelType) return 'chat';
+      const classByType = getInboxClassByType(
+        this.channelType,
+        this.inboxIdentifier
+      );
+      return classByType;
+    },
+    computedInboxType() {
+      if (!this.channelType) return 'chat';
+      const classByType = getReadableInboxByType(
+        this.channelType,
+        this.inboxIdentifier
+      );
+      return classByType;
+    },
+  },
+};
+</script>
+
+<style lang="scss" scoped>
+.option-item--inbox {
+  display: flex;
+  align-items: center;
+  height: 3.8rem;
+  min-width: 0;
+  padding: 0 var(--space-smaller);
+}
+.badge--icon {
+  display: inline-flex;
+  border-radius: var(--border-radius-small);
+  margin-right: var(--space-smaller);
+  background: var(--s-25);
+  padding: var(--space-micro);
+  align-items: center;
+  flex-shrink: 0;
+  justify-content: center;
+  width: var(--space-medium);
+  height: var(--space-medium);
+}
+
+.option__user-data {
+  display: flex;
+  flex-direction: column;
+  width: 100%;
+  min-width: 0;
+  margin-left: var(--space-smaller);
+  margin-right: var(--space-smaller);
+}
+.option__body {
+  display: inline-block;
+  color: var(--s-600);
+  font-size: var(--font-size-small);
+  line-height: 1.3;
+  min-width: 0;
+  margin: 0;
+}
+.option__title {
+  line-height: 1.1;
+  font-size: var(--font-size-mini);
+  margin: 0;
+}
+</style>

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -91,6 +91,12 @@
         v-if="(isAWebWidgetInbox || isAPIInbox) && !isOnPrivateNote"
         :conversation-id="conversationId"
       />
+      <AIAssistanceButton
+        v-if="message"
+        :conversation-id="conversationId"
+        :message="message"
+        @replace-text="replaceText"
+      />
       <transition name="modal-fade">
         <div
           v-show="$refs.upload && $refs.upload.dropActive"
@@ -129,12 +135,13 @@ import {
   ALLOWED_FILE_TYPES_FOR_TWILIO_WHATSAPP,
 } from 'shared/constants/messages';
 import VideoCallButton from '../VideoCallButton';
+import AIAssistanceButton from '../AIAssistanceButton.vue';
 import { REPLY_EDITOR_MODES } from './constants';
 import { mapGetters } from 'vuex';
 
 export default {
   name: 'ReplyBottomPanel',
-  components: { FileUpload, VideoCallButton },
+  components: { FileUpload, VideoCallButton, AIAssistanceButton },
   mixins: [eventListenerMixins, uiSettingsMixin, inboxMixin],
   props: {
     mode: {
@@ -217,6 +224,10 @@ export default {
       type: Number,
       required: true,
     },
+    message: {
+      type: String,
+      default: '',
+    },
   },
   computed: {
     ...mapGetters({
@@ -303,6 +314,9 @@ export default {
         send_with_signature: !this.sendWithSignature,
       });
     },
+    replaceText(text) {
+      this.$emit('replace-text', text);
+    },
   },
 };
 </script>

app/javascript/dashboard/components/widgets/conversation/ConversationBox.vue

@@ -23,7 +23,7 @@
         :show-badge="false"
       />
     </woot-tabs>
-    <div v-if="!activeIndex" class="messages-and-sidebar">
+    <div v-show="!activeIndex" class="messages-and-sidebar">
       <messages-view
         v-if="currentChat.id"
         :inbox-id="inboxId"
@@ -41,9 +41,11 @@
       </div>
     </div>
     <dashboard-app-frame
-      v-else
+      v-for="(dashboardApp, index) in dashboardApps"
-      :key="currentChat.id + '-' + activeIndex"
+      v-show="activeIndex - 1 === index"
-      :config="dashboardApps[activeIndex - 1].content"
+      :key="currentChat.id + '-' + dashboardApp.id"
+      :is-visible="activeIndex - 1 === index"
+      :config="dashboardApps[index].content"
       :current-chat="currentChat"
     />
   </div>
@@ -112,6 +114,7 @@ export default {
     },
     'currentChat.id'() {
       this.fetchLabels();
+      this.activeIndex = 0;
     },
   },
   mounted() {

app/javascript/dashboard/components/widgets/conversation/ConversationCard.vue

@@ -33,13 +33,16 @@
     <div class="conversation--details columns">
       <div class="conversation--metadata">
         <inbox-name v-if="showInboxName" :inbox="inbox" />
-        <span
+        <div class="conversation-metadata-attributes">
-          v-if="showAssignee && assignee.name"
+          <span
-          class="label assignee-label text-truncate"
+            v-if="showAssignee && assignee.name"
-        >
+            class="label assignee-label text-truncate"
-          <fluent-icon icon="person" size="12" />
+          >
-          {{ assignee.name }}
+            <fluent-icon icon="person" size="12" />
-        </span>
+            {{ assignee.name }}
+          </span>
+          <priority-mark :priority="chat.priority" />
+        </div>
       </div>
       <h4 class="conversation--user">
         {{ currentContact.name }}
@@ -106,12 +109,14 @@
       <conversation-context-menu
         :status="chat.status"
         :inbox-id="inbox.id"
+        :priority="chat.priority"
         :has-unread-messages="hasUnread"
         @update-conversation="onUpdateConversation"
         @assign-agent="onAssignAgent"
         @assign-label="onAssignLabel"
         @assign-team="onAssignTeam"
         @mark-as-unread="markAsUnread"
+        @assign-priority="assignPriority"
       />
     </woot-context-menu>
   </div>
@@ -131,6 +136,7 @@ import ConversationContextMenu from './contextMenu/Index.vue';
 import alertMixin from 'shared/mixins/alertMixin';
 import TimeAgo from 'dashboard/components/ui/TimeAgo';
 import CardLabels from './conversationCardComponents/CardLabels.vue';
+import PriorityMark from './PriorityMark.vue';
 const ATTACHMENT_ICONS = {
   image: 'image',
   audio: 'headphones-sound-wave',
@@ -147,6 +153,7 @@ export default {
     Thumbnail,
     ConversationContextMenu,
     TimeAgo,
+    PriorityMark,
   },
 
   mixins: [
@@ -370,6 +377,10 @@ export default {
       this.$emit('mark-as-unread', this.chat.id);
       this.closeContextMenu();
     },
+    async assignPriority(priority) {
+      this.$emit('assign-priority', priority, this.chat.id);
+      this.closeContextMenu();
+    },
   },
 };
 </script>
@@ -429,6 +440,11 @@ export default {
     padding: var(--space-micro) 0 var(--space-micro) 0;
   }
 
+  .conversation-metadata-attributes {
+    display: flex;
+    gap: var(--space-small);
+  }
+
   .assignee-label {
     display: inline-flex;
     margin-left: var(--space-small);

app/javascript/dashboard/components/widgets/conversation/PriorityMark.vue

@@ -0,0 +1,62 @@
+<template>
+  <span
+    v-if="priority"
+    v-tooltip="{
+      content: tooltipText,
+      delay: { show: 1500, hide: 0 },
+      hideOnClick: true,
+    }"
+    class="conversation-priority-mark"
+    :class="{ urgent: priority === CONVERSATION_PRIORITY.URGENT }"
+  >
+    <fluent-icon
+      :icon="`priority-${priority.toLowerCase()}`"
+      size="14"
+      view-box="0 0 14 14"
+    />
+  </span>
+</template>
+
+<script>
+import { CONVERSATION_PRIORITY } from '../../../../shared/constants/messages';
+
+export default {
+  name: 'PriorityMark',
+  props: {
+    priority: {
+      type: String,
+      default: '',
+      validate: value =>
+        [...Object.values(CONVERSATION_PRIORITY), ''].includes(value),
+    },
+  },
+  data() {
+    return {
+      CONVERSATION_PRIORITY,
+    };
+  },
+  computed: {
+    tooltipText() {
+      return this.$t(
+        `CONVERSATION.PRIORITY.OPTIONS.${this.priority.toUpperCase()}`
+      );
+    },
+  },
+};
+</script>
+
+<style scoped lang="scss">
+.conversation-priority-mark {
+  align-items: center;
+  background: var(--s-50);
+  border-radius: var(--border-radius-small);
+  color: var(--s-600);
+  display: inline-flex;
+  width: var(--space-snug);
+
+  &.urgent {
+    background: var(--r-500);
+    color: var(--w-25);
+  }
+}
+</style>

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -120,8 +120,10 @@
       :toggle-audio-recorder-play-pause="toggleAudioRecorderPlayPause"
       :toggle-audio-recorder="toggleAudioRecorder"
       :toggle-emoji-picker="toggleEmojiPicker"
+      :message="message"
       @selectWhatsappTemplate="openWhatsappTemplateModal"
       @toggle-editor="toggleRichContentEditor"
+      @replace-text="replaceText"
     />
     <whatsapp-templates
       :inbox-id="inbox.id"

app/javascript/dashboard/components/widgets/conversation/contextMenu/Index.vue

@@ -23,6 +23,14 @@
         @click="snoozeConversation(option.snoozedUntil)"
       />
     </menu-item-with-submenu>
+    <menu-item-with-submenu :option="priorityConfig">
+      <menu-item
+        v-for="(option, i) in priorityConfig.options"
+        :key="i"
+        :option="option"
+        @click="assignPriority(option.key)"
+      />
+    </menu-item-with-submenu>
     <menu-item-with-submenu
       :option="labelMenuConfig"
       :sub-menu-available="!!labels.length"
@@ -93,6 +101,10 @@ export default {
       type: Number,
       default: null,
     },
+    priority: {
+      type: String,
+      default: null,
+    },
   },
   data() {
     return {
@@ -140,6 +152,33 @@ export default {
           },
         ],
       },
+      priorityConfig: {
+        key: 'priority',
+        label: this.$t('CONVERSATION.PRIORITY.TITLE'),
+        icon: 'warning',
+        options: [
+          {
+            label: this.$t('CONVERSATION.PRIORITY.OPTIONS.NONE'),
+            key: null,
+          },
+          {
+            label: this.$t('CONVERSATION.PRIORITY.OPTIONS.URGENT'),
+            key: 'urgent',
+          },
+          {
+            label: this.$t('CONVERSATION.PRIORITY.OPTIONS.HIGH'),
+            key: 'high',
+          },
+          {
+            label: this.$t('CONVERSATION.PRIORITY.OPTIONS.MEDIUM'),
+            key: 'medium',
+          },
+          {
+            label: this.$t('CONVERSATION.PRIORITY.OPTIONS.LOW'),
+            key: 'low',
+          },
+        ].filter(item => item.key !== this.priority),
+      },
       labelMenuConfig: {
         key: 'label',
         icon: 'tag',
@@ -193,6 +232,9 @@ export default {
         this.snoozeTimes[snoozedUntil] || null
       );
     },
+    assignPriority(priority) {
+      this.$emit('assign-priority', priority);
+    },
     show(key) {
       // If the conversation status is same as the action, then don't display the option
       // i.e.: Don't show an option to resolve if the conversation is already resolved.

app/javascript/dashboard/components/widgets/conversation/helpers/emailHeadHelper.js

@@ -2,6 +2,6 @@ import emailValidator from 'vuelidate/lib/validators/email';
 
 export const validEmailsByComma = value => {
   if (!value.length) return true;
-  const emails = value.split(',');
+  const emails = value.replace(/\s+/g, '').split(',');
   return emails.every(email => emailValidator(email));
 };

app/javascript/dashboard/components/widgets/conversation/helpers/specs/emailHeadHelper.spec.js

@@ -10,4 +10,7 @@ describe('#validEmailsByComma', () => {
   it('returns false when one of the email passed is invalid', () => {
     expect(validEmailsByComma('ni@njan.com,pova.da')).toEqual(false);
   });
+  it('strips spaces between emails before validating', () => {
+    expect(validEmailsByComma('1@test.com  , 2@test.com')).toEqual(true);
+  });
 });

app/javascript/dashboard/helper/AnalyticsHelper/events.js

@@ -7,6 +7,7 @@ export const CONVERSATION_EVENTS = Object.freeze({
   USED_MENTIONS: 'Used mentions',
   SEARCH_CONVERSATION: 'Searched conversations',
   APPLY_FILTER: 'Applied filters in the conversation list',
+  CHANGE_PRIORITY: 'Assigned priority to a conversation',
 });
 
 export const ACCOUNT_EVENTS = Object.freeze({

app/javascript/dashboard/helper/actionCable.js

@@ -30,6 +30,36 @@ class ActionCableConnector extends BaseActionCableConnector {
     };
   }
 
+  onReconnect = () => {
+    this.syncActiveConversationMessages();
+  };
+
+  onDisconnected = () => {
+    this.setActiveConversationLastMessageId();
+  };
+
+  setActiveConversationLastMessageId = () => {
+    const {
+      params: { conversation_id },
+    } = this.app.$route;
+    if (conversation_id) {
+      this.app.$store.dispatch('setConversationLastMessageId', {
+        conversationId: Number(conversation_id),
+      });
+    }
+  };
+
+  syncActiveConversationMessages = () => {
+    const {
+      params: { conversation_id },
+    } = this.app.$route;
+    if (conversation_id) {
+      this.app.$store.dispatch('syncActiveConversationMessages', {
+        conversationId: Number(conversation_id),
+      });
+    }
+  };
+
   isAValidEvent = data => {
     return this.app.$store.getters.getCurrentAccountId === data.account_id;
   };

app/javascript/dashboard/helper/automationHelper.js

@@ -16,6 +16,29 @@ const MESSAGE_CONDITION_VALUES = [
   },
 ];
 
+export const PRIORITY_CONDITION_VALUES = [
+  {
+    id: 'nil',
+    name: 'None',
+  },
+  {
+    id: 'low',
+    name: 'Low',
+  },
+  {
+    id: 'medium',
+    name: 'Medium',
+  },
+  {
+    id: 'high',
+    name: 'High',
+  },
+  {
+    id: 'urgent',
+    name: 'Urgent',
+  },
+];
+
 export const getCustomAttributeInputType = key => {
   const customAttributeMap = {
     date: 'date',
@@ -103,6 +126,7 @@ export const getActionOptions = ({ agents, teams, labels, type }) => {
     assign_team: teams,
     send_email_to_team: teams,
     add_label: generateConditionOptions(labels, 'title'),
+    change_priority: PRIORITY_CONDITION_VALUES,
   };
   return actionsMap[type];
 };
@@ -139,6 +163,7 @@ export const getConditionOptions = ({
     conversation_language: languages,
     country_code: countries,
     message_type: MESSAGE_CONDITION_VALUES,
+    priority: PRIORITY_CONDITION_VALUES,
   };
 
   return conditionFilterMaps[type];

app/javascript/dashboard/helper/inbox.js

@@ -1,5 +1,55 @@
 import { INBOX_TYPES } from 'shared/mixins/inboxMixin';
 
+export const getInboxSource = (type, phoneNumber, inbox) => {
+  switch (type) {
+    case INBOX_TYPES.WEB:
+      return inbox.website_url || '';
+
+    case INBOX_TYPES.TWILIO:
+    case INBOX_TYPES.WHATSAPP:
+      return phoneNumber || '';
+
+    case INBOX_TYPES.EMAIL:
+      return inbox.email || '';
+
+    default:
+      return '';
+  }
+};
+export const getReadableInboxByType = (type, phoneNumber) => {
+  switch (type) {
+    case INBOX_TYPES.WEB:
+      return 'livechat';
+
+    case INBOX_TYPES.FB:
+      return 'facebook';
+
+    case INBOX_TYPES.TWITTER:
+      return 'twitter';
+
+    case INBOX_TYPES.TWILIO:
+      return phoneNumber?.startsWith('whatsapp') ? 'whatsapp' : 'sms';
+
+    case INBOX_TYPES.WHATSAPP:
+      return 'whatsapp';
+
+    case INBOX_TYPES.API:
+      return 'api';
+
+    case INBOX_TYPES.EMAIL:
+      return 'email';
+
+    case INBOX_TYPES.TELEGRAM:
+      return 'telegram';
+
+    case INBOX_TYPES.LINE:
+      return 'line';
+
+    default:
+      return 'chat';
+  }
+};
+
 export const getInboxClassByType = (type, phoneNumber) => {
   switch (type) {
     case INBOX_TYPES.WEB:

app/javascript/dashboard/helper/scriptHelpers.js

@@ -57,6 +57,7 @@ export const initializeChatwootEvents = () => {
       window.$chatwoot.setCustomAttributes({
         signedUpAt: user.created_at,
         cloudCustomer: 'true',
+        account_id: user.account_id,
       });
     }
 

app/javascript/dashboard/helper/specs/macrosHelper.spec.js

@@ -36,6 +36,7 @@ describe('#resolveActionName', () => {
     expect(resolveActionName(MACRO_ACTION_TYPES[1].key)).not.toEqual(
       MACRO_ACTION_TYPES[0].label
     );
+    expect(resolveActionName('change_priority')).toEqual('Change Priority');
   });
 });
 

app/javascript/dashboard/i18n/locale/ar/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "عنوان IP",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "أدخل رقم الهاتف الخاص بجهة الاتصال",
         "LABEL": "رقم الهاتف",
-        "HELP": "يجب ان يحتوى رقم الهاتف على كود دولتك تسبقها علامة +\nمثال: +20101243567",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "يجب ان تكون خانة رقم الهاتف إما فارغة او مكتملة مع رمز الدولة",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "رقم الهاتف هذا مستخدم لجهة اتصال أخرى."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "إلى"
       },
       "INBOX": {
-        "LABEL": "صندوق الوارد",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "حدد صندوق الوارد"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "تحديث",
+      "WHATSAPP_WEBHOOK_TITLE": "رمز التحقق من Webhook",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -203,6 +203,7 @@
     "HOME": "الرئيسية",
     "AGENTS": "موظف الدعم",
     "AGENT_BOTS": "البوتات",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "قنوات التواصل",
     "NOTIFICATIONS": "الإشعارات",
     "CANNED_RESPONSES": "الردود السريعة",

app/javascript/dashboard/i18n/locale/bg/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Няма резултати отговарящи на тази заявка",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "IP адрес",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Не можа да се свърже с Woot сървър. Моля, опитайте отново по-късно"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Добавете телефона на контакта",
         "LABEL": "Телефон",
-        "HELP": "Телефона трябва да е във E.164 формат, например: +35955555555 [+][код на държавата][телефонен номер]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Телефона трябва да е празен или във E.164 формат",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Телефона се използва от друг контакт."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "До"
       },
       "INBOX": {
-        "LABEL": "Входяща кутия",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Изберете входяща кутия"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Обновяване",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Home",
     "AGENTS": "Агенти",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Inboxes",
     "NOTIFICATIONS": "Notifications",
     "CANNED_RESPONSES": "Готови отговори",

app/javascript/dashboard/i18n/locale/ca/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "No hi ha cap resposta que coincideixi amb aquesta consulta",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "Adreça IP",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Introdueix el número de telèfon del contacte",
         "LABEL": "Número de telèfon",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Phone number should be either empty or of E.164 format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualitza",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Inici",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Safates d'entrada",
     "NOTIFICATIONS": "Notificacions",
     "CANNED_RESPONSES": "Respostes predeterminades",

app/javascript/dashboard/i18n/locale/cs/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Neexistují žádné položky odpovídající tomuto dotazu",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "IP adresa",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Zadejte telefonní číslo kontaktu",
         "LABEL": "Telefonní číslo",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Phone number should be either empty or of E.164 format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualizovat",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Domů",
     "AGENTS": "Agenti",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Schránky",
     "NOTIFICATIONS": "Oznámení",
     "CANNED_RESPONSES": "Konzervované odpovědi",

app/javascript/dashboard/i18n/locale/da/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Der er ingen elementer, der matcher denne forespørgsel",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "Ip Adresse",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Indtast telefonnummeret på kontaktpersonen",
         "LABEL": "Telefonnummer",
-        "HELP": "Telefonnummer skal være af E.164 format fx: +1415555555 [+] [landekode] [områdekode] [lokalt telefonnummer]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Telefonnummer skal være enten tomt eller i E.164-format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Dette telefonnummer er i brug for en anden kontakt."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "Til"
       },
       "INBOX": {
-        "LABEL": "Indbakke",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Vælg en indbakke"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Opdater",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verificér Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Hjem",
     "AGENTS": "Agenter",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Indbakker",
     "NOTIFICATIONS": "Notifikationer",
     "CANNED_RESPONSES": "Standardsvar Svar",

app/javascript/dashboard/i18n/locale/de/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Es gibt keine Elemente, die dieser Abfrage entsprechen",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "IP-Adresse",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Es konnte keine Verbindung zum Woot Server hergestellt werden. Bitte versuchen Sie es später erneut"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Geben Sie die Telefonnummer des Kontakts ein",
         "LABEL": "Telefonnummer",
-        "HELP": "Telefonnummer sollte im E.164-Format sein, z. B.: +1415555555 [+][Landesvorwahl][Landesvorwahl][Ortsvorwahl]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Telefonnummer muss leer sein oder im E.164-Format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Diese Telefonnummer wird für einen anderen Kontakt verwendet."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "An"
       },
       "INBOX": {
-        "LABEL": "Posteingang",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Posteingang auswählen"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Aktualisieren",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook-Verifizierungstoken",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Hauptseite",
     "AGENTS": "Agenten",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Posteingänge",
     "NOTIFICATIONS": "Push-Benachrichtigungen",
     "CANNED_RESPONSES": "Vorgefertigte Antworten",

app/javascript/dashboard/i18n/locale/el/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Δεν υπάρχουν αντικείμενα να ταιριάζουν με αυτό το ερώτημα",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "Διεύθυνση IP",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Αδυναμία σύνδεσης με τον Woot Server, Παρακαλώ προσπαθήστε αργότερα"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Εισάγετε τον αριθμό τηλεφώνου της επαφής",
         "LABEL": "Αριθμός Τηλεφώνου",
-        "HELP": "Ο αριθμός τηλεφώνου πρέπει να έχει μορφή E.164 π.χ.: +14155555 [+][κωδικός χώρας][κωδικός περιοχής][αριθμός τοπικού τηλεφώνου]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Ο αριθμός τηλεφώνου πρέπει να είναι είτε άδειος είτε με μορφή E.164",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Αυτός ο αριθμός τηλεφώνου χρησιμοποιείται σε άλλη επαφή."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "Προς"
       },
       "INBOX": {
-        "LABEL": "Εισερχόμενα",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Επιλέξτε ένα κιβώτιο εισερχόμενων"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Ενημέρωση",
+      "WHATSAPP_WEBHOOK_TITLE": "Token Επαλήθευσης Webhook",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Αρχική",
     "AGENTS": "Πράκτορες",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Κιβώτια Εισερχομένων",
     "NOTIFICATIONS": "Ειδοποιήσεις",
     "CANNED_RESPONSES": "Έτοιμες Απαντήσεις",

app/javascript/dashboard/i18n/locale/en/advancedFilters.json

@@ -38,6 +38,7 @@
       "CAMPAIGN_NAME": "Campaign Name",
       "LABELS": "Labels",
       "BROWSER_LANGUAGE": "Browser Language",
+      "PRIORITY": "Priority",
       "COUNTRY_NAME": "Country Name",
       "REFERER_LINK": "Referer link",
       "CUSTOM_ATTRIBUTE_LIST": "List",

app/javascript/dashboard/i18n/locale/en/agentMgmt.json

@@ -111,7 +111,8 @@
         },
         "PLACEHOLDER": {
           "AGENT": "Search agents",
-          "TEAM": "Search teams"
+          "TEAM": "Search teams",
+          "INPUT": "Search for agents"
         }
       }
     }

app/javascript/dashboard/i18n/locale/en/contact.json

@@ -182,7 +182,8 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/en/conversation.json

@@ -66,6 +66,23 @@
         "NEXT_WEEK": "Next week"
       }
     },
+    "PRIORITY": {
+      "TITLE": "Priority",
+      "OPTIONS": {
+        "NONE": "None",
+        "URGENT": "Urgent",
+        "HIGH": "High",
+        "MEDIUM": "Medium",
+        "LOW": "Low"
+      },
+      "CHANGE_PRIORITY": {
+        "SELECT_PLACEHOLDER": "None",
+        "INPUT_PLACEHOLDER": "Select priority",
+        "NO_RESULTS": "No results found",
+        "SUCCESSFUL": "Changed priority of conversation id %{conversationId} to %{priority}",
+        "FAILED": "Couldn't change priority. Please try again."
+      }
+    },
     "CARD_CONTEXT_MENU": {
       "PENDING": "Mark as pending",
       "RESOLVED": "Mark as resolved",

app/javascript/dashboard/i18n/locale/en/inboxMgmt.json

@@ -482,6 +482,13 @@
       "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
+    "HELP_CENTER": {
+      "LABEL": "Help Center",
+      "PLACEHOLDER": "Select Help Center",
+      "SELECT_PLACEHOLDER": "Select Help Center",
+      "REMOVE": "Remove Help Center",
+      "SUB_TEXT": "Attach a Help Center with the inbox"
+    },
     "AUTO_ASSIGNMENT": {
       "MAX_ASSIGNMENT_LIMIT": "Auto assignment limit",
       "MAX_ASSIGNMENT_LIMIT_RANGE_ERROR": "Please enter a value greater than 0",

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -82,6 +82,23 @@
       "JOIN_ERROR": "There was an error joining the call, please try again",
       "CREATE_ERROR": "There was an error creating a meeting link, please try again"
     },
+    "OPEN_AI": {
+      "TITLE": "Improve With AI",
+      "SUBTITLE": "An improved reply will be generated using AI, based on your current draft.",
+      "TONE": {
+        "TITLE": "Tone",
+        "OPTIONS": {
+          "PROFESSIONAL": "Professional",
+          "FRIENDLY": "Friendly"
+        }
+      },
+      "BUTTONS": {
+        "GENERATE": "Generate",
+        "GENERATING": "Generating...",
+        "CANCEL": "Cancel"
+      },
+      "GENERATE_ERROR": "There was an error processing the content, please try again"
+    },
     "DELETE": {
       "BUTTON_TEXT": "Delete",
       "API": {

app/javascript/dashboard/i18n/locale/es/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "No hay elementos que coincidan con esta consulta",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "Dirección IP",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "No se pudo conectar al servidor Woot, por favor inténtalo de nuevo más tarde"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Escriba el número de teléfono del contacto",
         "LABEL": "Número telefónico",
-        "HELP": "El número telefónico debe tener el formato E.164, por ejemplo: +753001234567 [+][código del país][código de área][número teléfonico]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "El número telefónico debe estar vacío o en formato E.164",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Este número de teléfono está en uso para otro contacto."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "Para"
       },
       "INBOX": {
-        "LABEL": "Bandeja de entrada",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Seleccione una bandeja de entrada"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Actualizar Clave API",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Introduzca aquí la nueva Clave API",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Actualizar",
+      "WHATSAPP_WEBHOOK_TITLE": "Token de verificación del Webhook",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Actualizar configuración de Formulario de Chat"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Inicio",
     "AGENTS": "Agentes",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Entradas",
     "NOTIFICATIONS": "Notificaciones",
     "CANNED_RESPONSES": "Respuestas predefinidas",

app/javascript/dashboard/i18n/locale/fa/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "هیچ آیتمی با این مشخصات یافت نشد",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "کاربر",
+        "اقدام",
+        "آدرس آی‌پی",
+        "زمان"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "شماره تلفن مخاطب را وارد کنید",
         "LABEL": "شماره تلفن",
-        "HELP": "شماره تلفن باید با فرمت E.164 باشد به عنوان مثال: +98415555555 [+] [کد کشور] [کد منطقه] [شماره تلفن محلی]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "شماره تلفن باید یا خالی باشد و یا با فرمت E.164",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "این شماره تلفن برای مخاطب دیگری در حال استفاده است."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "به"
       },
       "INBOX": {
-        "LABEL": "صندوق ورودی",
+        "LABEL": "از طریق صندوق ورودی",
+        "PLACEHOLDER": "صندوق ورودی منبع را انتخاب کنید",
         "ERROR": "انتخاب صندوق ورودی"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "کلید API را به روز کنید",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "کلید API جدید را در اینجا وارد کنید",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "اعمال شود",
+      "WHATSAPP_WEBHOOK_TITLE": "رمز تأیید وب هوک",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "به‌روزرسانی تنظیمات فرم قبل از گفتگو"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -203,6 +203,7 @@
     "HOME": "صفحه اصلی",
     "AGENTS": "ایجنت ها",
     "AGENT_BOTS": "ربات‌ها",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "صندوق‌های ورودی",
     "NOTIFICATIONS": "اعلان ها",
     "CANNED_RESPONSES": "پاسخ‌های آماده",

app/javascript/dashboard/i18n/locale/fi/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Tätä hakua vastaavia kohteita ei löydy",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "IP-osoite",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Yhteyden muodostaminen Woot-palvelimelle ei onnistunut, yritä myöhemmin uudelleen"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Anna yhteystiedon puhelinnumero",
         "LABEL": "Puhelinnumero",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Phone number should be either empty or of E.164 format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Päivitä",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/fi/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Koti",
     "AGENTS": "Edustajat",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Kansiot",
     "NOTIFICATIONS": "Ilmoitukset",
     "CANNED_RESPONSES": "Tallennetut vastaukset",

app/javascript/dashboard/i18n/locale/fr/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Il n'y a aucun élément correspondant à cette requête",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "Adresse IP",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Impossible de se connecter au serveur Woot, veuillez réessayer plus tard"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Entrez le numéro de téléphone du contact",
         "LABEL": "Numéro de téléphone",
-        "HELP": "Le numéro de téléphone doit être au format E.164. Ex. : +1415555555 [+][code pays][code régional][numéro de téléphone local]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Le numéro de téléphone doit être soit vide soit au format E.164",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Ce numéro de téléphone est utilisé par un autre contact."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "À"
       },
       "INBOX": {
-        "LABEL": "Boîte de réception",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Sélectionner une boîte de réception"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Mettre à jour",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/fr/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Accueil",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Boîtes de réception",
     "NOTIFICATIONS": "Notifications",
     "CANNED_RESPONSES": "Réponses standardisées",

app/javascript/dashboard/i18n/locale/he/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "אין פריטים התואמים לשאילתה זו",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "כתובת IP",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "לא ניתן להתחבר לשרת Woot, נסה שוב מאוחר יותר"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/he/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "הזן את מספר הטלפון של איש הקשר",
         "LABEL": "מספר טלפון",
-        "HELP": "מספר הטלפון צריך להיות בפורמט E.164, למשל: +1415555555 [+][קוד מדינה][אזור חיוג][מספר טלפון מקומי]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "מספר הטלפון צריך להיות ריק או בפורמט E.164",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "מספר טלפון זה נמצאת בשימוש עבור איש קשר אחר."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "אל"
       },
       "INBOX": {
-        "LABEL": "תיבת הדואר הנכנס",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "בחר תיבת דואר נכנס"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/he/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "עדכון מפתח API",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "הזן את מפתח ה-API החדש כאן",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "עדכן",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "עדכון הגדרות טופס טרום צ'אט"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/he/settings.json

@@ -203,6 +203,7 @@
     "HOME": "בית",
     "AGENTS": "סוכנים",
     "AGENT_BOTS": "בוטים",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "תיבות דואר נכנס",
     "NOTIFICATIONS": "התראות",
     "CANNED_RESPONSES": "תגובות מוכנות",

app/javascript/dashboard/i18n/locale/hi/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "There are no items matching this query",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "IP Address",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/hi/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Enter the phone number of the contact",
         "LABEL": "Phone Number",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Phone number should be either empty or of E.164 format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/hi/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Inboxes",
     "NOTIFICATIONS": "Notifications",
     "CANNED_RESPONSES": "Canned Responses",

app/javascript/dashboard/i18n/locale/hr/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logovi",
+    "HEADER_BTN_TXT": "Dodaj Audit Logove",
+    "LOADING": "Dohvat Audit Logova",
+    "SEARCH_404": "Ne postoji rezultat za zadano pretraživanje",
+    "SIDEBAR_TXT": "<p><b>Audit Logovi</b> </p><p> Audit Logovi su tragovi događaja i akcija u Chatwoot sustavu. </p>",
+    "LIST": {
+      "404": "Na ovom korisničkom računu nema dostupnih Audit Logova.",
+      "TITLE": "Upravljanje Audit Logovima",
+      "DESC": "Audit Logovi su tragovi događaja i akcija u Chatwoot sustavu.",
+      "TABLE_HEADER": [
+        "Korisnik",
+        "Akcija",
+        "IP adresa",
+        "Vrijeme"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "Audit Logovi su uspješno dohvaćeni",
+      "ERROR_MESSAGE": "Neuspješno spajanje na Woot Server, Molimo pokušajte kasnije"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/hr/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Enter the phone number of the contact",
         "LABEL": "Phone Number",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "Phone number should be either empty or of E.164 format",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "This phone number is in use for another contact."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "Kroz Inbox",
+        "PLACEHOLDER": "Izaberi izvorišni inbox",
         "ERROR": "Select an inbox"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/hr/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Update",
+      "WHATSAPP_WEBHOOK_TITLE": "Token za verifikaciju Webhook-a",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "Ovaj token se koristi za verifikaciju autentičnosti webhook endpoint-a.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/hr/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Botovi",
+    "AUDIT_LOGS": "Audit Logovi",
     "INBOXES": "Inboxes",
     "NOTIFICATIONS": "Notifications",
     "CANNED_RESPONSES": "Canned Responses",

app/javascript/dashboard/i18n/locale/hu/auditLogs.json

@@ -0,0 +1,24 @@
+{
+  "AUDIT_LOGS": {
+    "HEADER": "Audit Logs",
+    "HEADER_BTN_TXT": "Add Audit Logs",
+    "LOADING": "Fetching Audit Logs",
+    "SEARCH_404": "Nincs megfelelő elem",
+    "SIDEBAR_TXT": "<p><b>Audit Logs</b> </p><p> Audit Logs are trails for events and actions in a Chatwoot System. </p>",
+    "LIST": {
+      "404": "There are no Audit Logs available in this account.",
+      "TITLE": "Manage Audit Logs",
+      "DESC": "Audit Logs are trails for events and actions in a Chatwoot System.",
+      "TABLE_HEADER": [
+        "User",
+        "Action",
+        "IP cím",
+        "Time"
+      ]
+    },
+    "API": {
+      "SUCCESS_MESSAGE": "AuditLogs retrieved successfully",
+      "ERROR_MESSAGE": "Nem sikerült csatlakozni a Woot szerverhez, kérjük próbáld később"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/hu/contact.json

@@ -120,8 +120,9 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "A kontakt telefonszámának megadása",
         "LABEL": "Telefonszám",
-        "HELP": "A telefonszámnak E.164 formátumúnak kell lennie, pl: +[+][országkód][körzetszám][helyi telefonszám]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]. You can select the dial code from the dropdown.",
         "ERROR": "A telefonszámnak üresnek vagy E.164 formátumúnak kell lennie",
+        "DIAL_CODE_ERROR": "Please select a dial code from the list",
         "DUPLICATE": "Ez a telefonszám már egy másik kontakthoz tartozik."
       },
       "LOCATION": {
@@ -181,7 +182,8 @@
         "LABEL": "Ide"
       },
       "INBOX": {
-        "LABEL": "Fiók",
+        "LABEL": "Via Inbox",
+        "PLACEHOLDER": "Choose source inbox",
         "ERROR": "Válassz egy fiókot"
       },
       "SUBJECT": {

app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json

@@ -478,6 +478,8 @@
       "WHATSAPP_SECTION_UPDATE_TITLE": "Update API Key",
       "WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Enter the new API Key here",
       "WHATSAPP_SECTION_UPDATE_BUTTON": "Frissítés",
+      "WHATSAPP_WEBHOOK_TITLE": "Webhook Verify Token",
+      "WHATSAPP_WEBHOOK_SUBHEADER": "This token is used to verify the authenticity of the webhook endpoint.",
       "UPDATE_PRE_CHAT_FORM_SETTINGS": "Update Pre Chat Form Settings"
     },
     "AUTO_ASSIGNMENT": {

app/javascript/dashboard/i18n/locale/hu/settings.json

@@ -203,6 +203,7 @@
     "HOME": "Nyitólap",
     "AGENTS": "Ügynökök",
     "AGENT_BOTS": "Bots",
+    "AUDIT_LOGS": "Audit Logs",
     "INBOXES": "Bejövők",
     "NOTIFICATIONS": "Értesítések",
     "CANNED_RESPONSES": "Mentett válaszok",